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About Customs Bureau Customs Bureau (part of the wider 7C Network) creates spaces that have an emphasis on human connection; they are emotive, atmospheric and are deeply seeded in the clients’ brand and location. The studio‘s holistic design approach results in unparalleled services ranging from supporting early-stage sustainability initiatives to harnessing its in-house specialists in textiles, industrial and product design, exclusive to Customs Bureau. Each project is conceptually driven and makes a statement with an emphasis on the end-to-end consumer journey. From our headquarters in London, to our design studios in New York and Sydney, Customs Bureau seeks to actively reshape the hospitality experience by understanding the future of travel and leisure. In every instance, Shida and her team approach the guest experience with a philosophy of curation and care, tapping into the emotional sensibilities, paying close attention to the sensorial qualities of the space; each detail from spatial to texture is a microcosm of the location and the customs they imbue. Customs Bureau is part of the 7C network. The 7C network is an integrated network of design and architecture companies that provides "Total Place Design," a holistic approach to creating transformative environments. It combines capabilities from its constituent brands - including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts. About the Role Customs Bureau is seeking a dynamic and experienced Senior Interior Designer to join our studio as a key member of our team. The ideal candidate will have a refined eye for luxury hospitality environments, and proficiency in all facets of interior design. With a proven track record of executing all phases of the production of a project, and the coordination of client and operator requests. As part of a small but rapidly growing team it is essential that you are proactive and comfortable working autonomously, and have the ability to mentor Graduate and Interior designers. Key Responsibilities Concept: • Responsible for the development of concept design through planning, sketching, rendering., • Responsible for the Selection of directional images, and finishes, reviewing with the Project Leader and Founder/Partner. Schematic: • Acquire and coordinate samples from vendors, plus the formulation of furniture boards., • Further develop concept design with sketches, thumbnails, plans and the creation of specialty finishes, and refine finish selections. Design Development: • Flush out and refine the approved design language into buildable drawings., • Review and implement design specifications with the Spec department, re: FF&E, hardware, plumbing, and architectural finishes. And assist in any information the Spec department may require., • Coordinate with outside project consultants such as lighting, MEP, Structural, Signage, kitchen consultants etc, as necessary to complete a well-coordinated project. Construction Documentation • Work with Project Management in the development of specialty custom built items., • Develop a complete drawing package, including detailing, elevations, and plans as per Customs Bureau standards., • Compilation and finalisation of all FF&E pieces with sufficient information to pass through to the Specification Department., • Develop drawing package including full design intent of all millwork and custom furniture as per Customs Bureau standards., • Continue Coordination with outside project consultants such as lighting, MEP, Structural, Signage, kitchen consultants etc, as necessary to complete a well-coordinated project., • Review and implement necessary changes and additions with the Spec department, re: FF&E, hardware, plumbing, and architectural finishes. Construction Administration • Provide sufficient information when requested by the Project Management team in the development of budgets., • Answer vendor/contractor’s questions, review Shop Drawings and Submittals, and provide site clarifications when necessary. Mentoring Entry level designers: • Share and pass on design knowledge to Graduate and Interior Designers., • Assist in the review of project documentation for quality of design, technical competency, and completeness of information. Consults with: • Project Leader, Partner, Founder and supporting staff. Required Qualifications and Experience: • A bachelor’s degree (or international equivalent) in a related field of Design - Interior design, Architecture, etc., • 6+ years of post-graduate work experience necessary., • Proficient in Revit, AutoCAD, Rhino, Sketchup, Adobe Creative Suite, b+w hand rendering skills are necessary for the position., • Additional 3D software skills are an asset., • Strong verbal and written communication skills. What's on Offer: • Fast-paced, demanding, yet fun working environment with a young team., • Collaborative and entrepreneurial culture encouraging contribution from all team members., • Opportunities for career growth and skill development in design business and management., • Access to resources, CPD, training programs, and social events within the Woods Bagot Architecture firm., • Foster onsite collaborative working and remote working options., • Private healthcare and dental cover., • Annual discretionary bonus., • Company pension scheme. How to Apply Please send your resume with a link to your portfolio via this LinkedIn job post. Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. Mandatory requirement: It is an essential requirement that at the time of applying for this position applicants must have the legal right to work in the United Kingdom. Due to the high volume of applications, we kindly ask that you refrain from following up on your CV submission, as this may slow down the process. We truly appreciate your interest in joining Customs Bureau, and should your application progress, we will be in touch directly. Thank you for your understanding. 7C - Total Place Design Network Customs Bureau is part of the 7C Total Place Design Network: A wholly owned network of leading place brands including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau. 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. At 7C, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design – it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.

Job Purpose Summary The Talent Sourcing & Onboarding team performs the vital tasks of identifying, attracting, recruiting, and retaining the best people in the industry to ensure we remain an innovative market leader in our field. Your role will be to lead the Talent Sourcing and Onboarding team to implement and execute the Talent Acquisition strategy that supports CMS's ambitious growth objectives. You will work in collaboration with various stakeholders at CMS to support our mission of Finding, Growing, and Keeping Great People. You will lead the team to build both internal and external talent pools, ensuring the best possible culture fit for the role and the business. This role will oversee talent attraction and intakes for our Graduate and Apprenticeship programmes and will work closely with Hiring Managers to scope out the deployment of entry level talent into key vacancies within the business. The Talent Sourcing and Onboarding Manager will be responsible for developing and executing effective recruitment strategies, managing the end-to-end hiring process, and leading a team of recruiters. This role requires a strategic leader who can build relationships with hiring managers, implement best practices, and drive continuous improvement in our recruitment, processes. The ideal candidate has a strong background in recruitment and team leadership, with a passion for creating a positive candidate experience and promoting diversity in hiring. Role Responsibilities Recruitment Strategy Development: • Stay current on industry best practices, trends, and technologies. Continuously refine recruitment processes to enhance quality, efficiency, and candidate engagement. In more detail: Recruitment Strategy • Being the go-to contact for the director team and Senior Hiring Managers for advice, support and counsel for high level recruitment and international hires., • Providing advice and best practice for JD creation and, job grading to kickstart the job requisition process in our RO module in SuccessFactors., • Identify and propose advertising and marketing strategies to widen our talent pool., • Implement improvements to our recruitment processes and policies., • Proactively support the attraction of graduate/apprenticeship recruitment to CMS, including representing the team at careers fairs., • Ensure advertising strategies across all career platforms are best placed to receive a strong return on investment., • Hands on recruitment is still a core part of this position., • Setting best practice for Recruitment Agency use, including proposing amended policies, terms of business etc. to leverage the most from these relationships., • Conduct strategic sourcing and headhunting internationally for key hires, critical senior positions and support the senior team with interviewing and shortlisting., • Support implementation and design of career progression structures across the business., • Reviewing internal talent pools and coaching/mentoring internal applicants for live vacancies. Making recommendations of internal talent to hiring managers based on skill matches through SuccessFactors. Onboarding • Oversee the creation of induction plans for all new starters across the business, setting new joiners up to feel welcomed and hit the ground running. Additional Responsibilities • Notify Hiring Managers of new SLAs for interview feedback and emphasise the importance of a positive candidate journey., • Liaise with People Relations to ensure New Starters and Internal Progressions are logged, monitored and finalised effectively. Leadership • Full leadership responsibilities for the Talent Sourcing and Onboarding team., • Coaching and mentoring to boost performance., • Quarterly performance reviews as part of our Exceeding Expectations framework., • Objective setting and monitoring using key measures such as time to hire, cost per, • hire, quality of hire etc., • Regular 121s, team meetings, decision support., • Supporting the growth and career progression of the team, so Talent Sourcing and, • Onboarding can scale in alignment with business growth., • Full knowledge of current vacancies, progress and challenges within objectives., • Delegate and cascade tasks as appropriate down to the team. Systems & Tools • Using our SuccessFactors ATS, to draw down business intelligence on key recruitment metrics., • Providing psychometric analysis and insights to hiring managers for key roles. Early Years Careers Programmes • Leading the recruitment practices for early years careers such as Graduates and Apprenticeships., • Identify opportunities where early years roles could support teams, deploying talent into suitable roles., • Build and maintain relationships with local colleges and universities to ensure there is a steady stream of talent available at all times. Benchmarking, Mentoring and Market Intelligence • Provide salary benchmarking data for vacancies, and review gaps between currentmarket rates and internal rates., • Provide quarterly recruitment performance analysis, with summary of recommendations for further improvements/ development and capture key milestones., • Key objective is to analyse TA performance metrics for monthly/quarterly reports., • Present key metrics and benchmarking findings to Senior Directors to support with company wide salary reviews/alignment., • Provide feedback and insights on current market trends. Project Work • Develop internal talent pools, Review annual recruitment agency spend, demonstrating where agencies add value and where we can save cost with direct sourcing., • Embedding a ServiceDesk model through Zendesk to improve reporting of Key SLAs and to track investment in time from the team., • Developing a high quality screening and interview process, with clearly documented SOPs, team expectations, and timelines. Other relevant ad hoc business projects. • Weekly Reports, • Submit bi-weekly report, to capture an update on progress updates, watchouts. Reports must be a fair balance of operational and tactical and should be supported by evidence, ideally data and observations., • This list is not exhaustive but is intended to provide an overview of the current key priorities within the business. Some of these priorities may change over time and therefore flexibility is required. Skills & Personal Attributes Qualifications & Experience • Bachelor’s degree in Human Resources, Business, or a related field; HR or recruitment certification (e.g., PHR, AIRS) is desirable., • 5+ years of experience in talent acquisition, with at least 2 years in a management or team leadership role is required., • Proven success in developing and implementing recruitment strategies across various roles and functions., • Strong understanding of talent acquisition best practices, sourcing techniques, and employer branding strategies., • Proficiency with ATS, CRM, and recruitment platforms (e.g., Indeed, LinkedIn Recruiter)., • Analytical mindset with the ability to use data and metrics to inform recruitment decisions and strategy., • Experience with R&O Module of SuccessFactors highly desirable., • Experience working with a servicedesk such as Zendesk highly desirable. Skills • Excellent communication, relationship-building, and leadership skills., • Can influence and gain buy-in at a senior level, including proposing new ideas., • The ability to multi-task and deliver against expectations and deadlines. Attributes • Passionate about all aspects of people leadership, coaching and mentoring., • Motivated to support upskill and training across the business to improve standards., • Ambition, drive and a results focus to close specialised roles., • Willing to travel to our different business locations., • Passionate about networking- always acting as an ambassador for our brand, culture and values., • A Growth Mindest – sees the value in learning drive to keep developing their skills CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

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You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

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You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

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