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Job Advertisement: Mail Operative Are you ready to be part of a dynamic team in a fast-paced environment? Our client, a leading organisation in the logistics sector, is seeking enthusiastic and reliable Mail Operatives to join their team in Sighthill, City of Edinburgh. This is an exciting opportunity for individuals looking to contribute to a vital service while enjoying a full-time temporary role. Position: Mail Operative Location: Sighthill, City of Edinburgh Contract Type: Temporary Hourly Rate: £13.45 Working Pattern: Full Time, Monday to Friday, 08:00am - 15.30pm Key Responsibilities: As a Mail Operative, you will play a crucial role in ensuring the smooth operation of mail processing. Your day-to-day tasks will include: Sorting and preparing mail for delivery. Operating machinery and equipment for efficient mail handling. Maintaining a clean and organised work environment. Collaborating with team members to meet daily targets. Adhering to health and safety protocols at all times.Ideal Candidate: Our client is looking for individuals who possess the following qualities: A positive attitude and a strong work ethic. Excellent attention to detail and the ability to follow instructions. Good communication skills, both verbal and written. The capacity to work effectively in a team and independently. Previous experience in mail processing or a similar role is a plus, but not essential. Application Process: To apply for the position of Mail Operative, please submit your CV and a brief cover letter outlining your relevant experience. Applications will be reviewed on a rolling basis, so early submission is encouraged. Don't miss out on this chance to be part of an essential service! If you have the enthusiasm and determination to excel in this role, apply today and kick-start your career in the logistics industry! Note: Only candidates who meet the specified criteria will be contacted for an interview. Thank you for your understanding. Embark on an exciting journey with our client, and help keep the wheels of communication turning! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Temporary Business Support Coordinator - ONGOING ROLE Start Date: Monday 14th September Duration: Ongoing Temporary Assignment Hours: 8.30am - 5.30pm (1 hour unpaid lunch) Hourly rate: Exciting Ongoing Temporary Opportunity Our client is seeking an organised and proactive Business Support Coordinator to join their busy office on an ongoing temporary basis. This is a fantastic opportunity for an experienced administrator who enjoys supporting senior stakeholders, managing multiple priorities and playing a key role in the smooth running of a professional office environment. Key Responsibilities In this varied role you will be responsible for: Providing comprehensive support to Directors, including diary management, travel arrangements, accommodation bookings, meeting coordination and general administrative support Liaising with external contacts and stakeholders on behalf of senior management Sourcing and booking external meeting venues Coordinating Town Hall events and managing senior management availability Preparing and managing documents for signature using DocuSign and similar platforms Assisting with the organisation of Project Board and Committee meetings Processing Director expenses, including corporate and personal claims Providing reception cover when required Creating and distributing internal communications on behalf of senior leadership Supporting the planning and coordination of events and team activities Providing adhoc administrative support across the wider businessAbout You To be successful in this role, you will have: Previous experience within a Business Support, Executive Assistant, Personal Assistant, or Senior Administration position Excellent organisational skills with the ability to manage competing priorities Strong diary management and coordination experience Excellent written and verbal communication skills A proactive and professional approach to work Strong attention to detail and a high level of accuracy Confidence using Microsoft Office applications and online administration systemsWhy Apply? Ongoing temporary assignment Varied and engaging workload Opportunity to support senior leadership Central Edinburgh location Friendly and professional working environmentIf you're an experienced administrator looking for your next temporary opportunity, we'd love to hear from you. Apply today with your up-to-date CV. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual)By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. A key element of the role is understanding how technology and system changes can enable colleague training, adoption and operational change, applying design-led approaches to ensure systems and processes effectively meet colleague and business needs. Key Responsibilities Apply service design methodologies to complex operational and technology transformation programmes. Map and understand existing colleague journeys, processes and pain points. Identify opportunities to improve colleague experience, operational efficiency and service delivery. Design improved experiences across people, processes, systems and services. Support the design and implementation of changes to CRM and business-critical platforms. Explore how technical and system changes can enable colleague training, adoption and change management. Translate colleague/user needs into clear and practical design requirements. Work collaboratively with business, operational, technology and transformation stakeholders. Facilitate workshops, discovery activities and journey/process mapping sessions. Develop service concepts and practical recommendations that can be implemented within a complex organisational environment. Essential Experience Strong commercial experience as a Service Designer / Design Consultant. Proven experience delivering service design within complex transformation programmes. Experience working across colleague/employee experience and operational transformation. Strong understanding of CRM systems and/or business-critical platforms. Experience translating user needs into practical system and service requirements. Experience working with technology teams on platform or system transformation. Understanding of change, adoption and colleague training within technology-enabled transformation. Strong stakeholder management skills, with the ability to work across business, operations and technology teams. Strong facilitation, journey mapping, process mapping and workshop skills. Comfortable working within large, complex organisations with multiple stakeholder groups. Ideal Candidate Profile The ideal candidate is a hands-on Service Designer who can bridge the gap between people, processes and technology. They should be comfortable moving beyond research and conceptual design into practical transformation delivery, particularly where CRM/platform changes need to be adopted successfully by colleagues. Strong candidates will demonstrate: Service design in complex enterprise environments CRM/platform transformation experience Colleague or employee experience design Operational/process improvement Technology-enabled change Change adoption and training considerations Strong communication and stakeholder engagement Ability to turn complex problems into actionable design solutions TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

\n Job Title: Part Time Finance Administrator Location: Centre Edinburgh Remuneration: 28,000 pro rata Contract Details: Fixed Term Contract (12 months) Start Date: 2nd November 2026 End Date: 10h December 2027 Working Pattern: Part Time - Monday, Tuesday and Wednesday 8.30am - 5pm (fully based in office) \n \n Responsibilities: \n \n Our client is seeking a dynamic and detail-oriented Administrator to join their organisation on a fixed-term basis. This role is pivotal in ensuring the smooth processing of financial transactions and general administration tasks. Key responsibilities include: \n \n Finance Duties: \n \n • Process and record supplier invoices accurately and efficiently\n, • Prepare and issue monthly sales invoices to customers\n, • Monitor outstanding invoices and assist with credit control and payment queries\n, • Address supplier and customer finance-related inquiries promptly\n, • Assist with quarter-end processes and provide necessary financial information\n, • Conduct bank reconciliations, investigating and resolving discrepancies\n, • Process and record payments and receipts for petty cash\n \n \n Reception & General Administration Duties: \n \n • Provide reception cover during staff absences and busy periods\n, • Welcome visitors and manage telephone and email inquiries professionally\n, • Direct calls and visitors to the appropriate staff members\n, • Receive and distribute incoming post and assist with outgoing correspondence\n \n \n Experience Required: \n \n • Previous Administration experience essential (you do not have to have finance experience however this would be a bonus)\n, • Organised, reliable, detail-oriented and proactive\n, • Be able to demonstrate a positive approach to finance and general office administration.\n, • Comfortable in managing priorities and a strong understanding of confidentiality and accuracy when handling financial information are essential\n \n \n This is an exciting opportunity to contribute to a vibrant team. If you are passionate about administration and thrive in a dynamic environment, this role could be the perfect fit! \n \n To apply for this fantastic opportunity, please submit your CV and a cover letter outlining your relevant experience. \n If you are already registered with Office Angels, please contact your consultant directly \n By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. \n Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. \n Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. \n

\n Office Administrator \n Location: Edinburgh (West) Contract Type: Permanent Annual Salary: 31,000 Working Pattern: Full Time \n Are you an organised and detail-oriented individual looking to make a significant impact in a dynamic office environment? Our client is seeking a dedicated Office Administrator to support the day-to-day administrative functions of their business. This is a fantastic opportunity for someone who thrives in a busy setting and enjoys ensuring that processes run smoothly and is comfortable with finance duties. \n Key Responsibilities: \n As an Office Administrator, you will play a pivotal role in: \n \n • Processing supplier invoices and customer account payments with precision\n, • Completing daily cash-up procedures to maintain financial accuracy\n, • Handling general system administration tasks to support various functions\n, • Running daily and periodic reports to provide insights and data to the team\n, • Filing and maintaining accurate records to ensure compliance and efficiency\n, • Supporting the wider team with administrative duties as required to foster collaboration\n \n About You: \n The ideal candidate will possess the following qualities: \n Strong organisational skills and an eye for detail that ensures tasks are completed to a high standard \n \n • The ability to work independently while managing your own workload effectively\n, • A good level of computer literacy, with proficiency in Microsoft Excel being beneficial (but not essential).\n, • Previous administrative experience is preferred, but not required; enthusiasm and a willingness to learn are equally valued!\n \n What Our Client Offers: \n \n • A competitive salary of 31,000 per annum\n, • Participation in a profit share scheme, rewarding your contributions to the organisation's success\n, • A supportive and friendly working environment where your efforts are recognised and appreciated\n \n If you are ready to take the next step in your administrative career and contribute to a thriving organisation, this is the role for you! Our client values dedication and commitment and is eager to welcome a new member to their team. \n Apply today to take the next step in your career with our client, where your skills will be valued and your contributions will make a difference. \n This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. \n Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. \n If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. \n

Job Title: Customer Service Assistant Location: Edinburgh (Gyle - EH12 9EB) Contract : Temporary (8 months with possibility for extension) Start Date: 19th October 2026 Working Pattern: Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate: £14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 32 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

At Chase, we put customers first in every interaction, especially when something hasn't gone to plan. In our complaints team, you help transform challenging moments into confidence in our brand by delivering fair, fast and empathetic resolutions. You will be part of a team that owns cases end to end, identifies the real drivers behind issues, and feeds back improvements that make banking better for everyone. If you care deeply about service, clarity and doing what's right, this is a place where your work makes a visible impact. Join us to create advocates for Chase through exceptional complaint handling. As a/an Global Complaints Specialist in Chase UK's Global Complaints team, you own complaint cases end to end and deliver fair, clear and timely outcomes. You partner with us across the business to gather facts, understand root causes and resolve issues, often within three working days. You help us recognise and support vulnerable customers, communicate decisions confidently and compassionately, and spot trends that drive continuous improvement. • Prioritise your daily workload to address the longest-running and highest-risk cases first., • Manage end-to-end complaint cases from receipt to final response across phone, chat and email., • Meet three working day resolution targets while maintaining quality and fairness., • Escalate executive-level complaints per criteria to the Executive Complaints team., • Contact customers to resolve complex issues, flexing your communication style to their needs., • Recognise and support vulnerable customers with tailored, priority assistance., • Write clear, formal letters and emails that explain findings, outcomes and next steps., • Investigate root causes thoroughly and explain the impact to customers., • Collaborate with internal teams and hold stakeholders accountable to enable rapid resolution., • Track and meet throughput, quality and customer outcome KPIs., • Identify and report complaint drivers and trends; feed back improvements to prevent recurrence., • Experience handling customer complaints in banking or financial services., • Experience managing end-to-end cases across phone, chat and email., • Experience applying regulatory complaint service level agreements (SLAs), including DISP PSD and non-PSD timelines, • Experience supporting vulnerable customers with tailored approaches., • Experience conducting root cause analysis and communicating impacts to customers., • Proven ability to track and deliver against operational key performance indicators (KPIs)., • Strong verbal communication and conflict de-escalation skills., • Strong formal writing skills for letters and customer emails., • Excellent time management with the ability to prioritise high-risk, longest-running cases., • Experience collaborating with cross-functional teams to resolve issues quickly., • Proficiency with digital tools and case management systems., • Experience using AI tools such as LLM Suite to draft fair and reasonable letters and streamline workflows., • Experience in a digital bank or fintech environment., • Familiarity with executive complaints handling and escalation criteria., • Experience analysing complaint drivers and trends to recommend process improvements., • Training or accreditation in conflict management or customer vulnerability., • Experience operating in KPI-driven environments with quality audits. #ICBCareer #ChaseUKCustomerServices J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. #J-18808-Ljbffr

Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. We are seeking a Lead, Data Validation Specialist to oversee a team of Data Validation Specialists responsible for ensuring the accuracy and integrity of financial data during new client onboarding. You’ll manage daily workflows, ensure consistent data quality across projects, and serve as the primary liaison between the Data Validations team and cross-functional partners. This is primarily a non-client-facing role that plays a key part behind the scenes, requiring focus, consistency, and comfort with repetitive work. It’s a great fit for someone who enjoys working with data in a structured way and takes pride in getting the details right. You’ll be instrumental in fostering a collaborative team culture, driving consistency in our data conversions, and contributing to the growth of both your team and our global function. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. • Lead and mentor a team of Data Validation Specialists, supporting career development, delivering regular feedback, and helping individuals thrive in their role, • Manage a team’s work allocation, prioritization, and execution to ensure on-time, high-quality project delivery, • Review and audit data validation projects to ensure adherence to standards and best practices, • Drive process improvements to increase data occurrence, reduce turnaround time, and enhance scalability, • Develop and maintain documentation, templates, and standard operating procedures for data validation, • Collaborate cross-functionally across global teams, including Sales, Client Solutions, Product, and Engineering, to deliver integrated solutions, • Foster a team culture that values collaboration, learning, and a shared commitment to client success, • Identify and implement AI-driven automation and LLM integrations to streamline implementation, • Bachelor’s degree or equivalent, ideally in Business, Finance, Math, Economics, or another data-oriented field, • 3+ years of experience in data validation, financial operations, data quality assurance, or a related field, • 1+ year of people leadership or team coordination experience preferred, • Strong organizational and analytical skills, with a proven track record of maintaining accuracy in high-volume data environments, • Excellent communication skills, with the ability to guide and influence across teams, • Proficiency with spreadsheets (e.g., Excel), internal tools, and web-based platforms, • Familiarity with financial data is a plus, but not required. Quick to learn new systems and follow structured processes for data navigation and validation, • Process-oriented with a continuous improvement mindset and strong attention to detail Our Values • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes., • Build Together - Collaborate to unlock the best solutions. Deliver lasting value., • Champion Our Clients - Exceed client expectations. Our clients’ success is our success., • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry., • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to . indicates a required field First Name * Last Name * Email * Phone Country * Phone * Location (City) * Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you currently authorized to work in the country where this job is located? * Select... Do you now or will you in the future require sponsorship for employment authorization (e.g., visa sponsorship)? * Select... Please answer based on the country where this job is located. Are you 18 years of age or older? * Select... LinkedIn Profile Job Applicant Data Privacy Notice * Select... JOB APPLICANT PRIVACY/FAIR PROCESSING NOTICE 1.1 In this Data Privacy Notice the terms the "Company", "we", "us" and "our" are references to Addepar UK Ltd., company number 13162730, having a registered address at Clifton House, Bunnian Place, Basingstoke, Hampshire, United Kingdom, RG21 7JE. Addepar UK Ltd. is part of the Addepar group of companies of which the ultimate parent is Addepar, Inc. 1.2 Addepar UK Ltd. will be the data controller of your personal data. In addition, where processing of personal data is undertaken by other associated companies of the Company for their own independent purposes, these associated companies may be co-controllers of your personal data. 1.3 We hold and process data on all current and former applicants and interview candidates ("applicants" or "you" or "your"), and third parties whose information you provide to us in connection with your application (e.g.,next‑of‑kin, emergency contact information). 1.4 We take your data protection rights and our legal obligations seriously. Your personal data will be treated in a secure and confidential manner and only as set out below or otherwise notified to you in writing. 1.5 Please read the following carefully to understand our views and practices regarding your personal data and how we treat it. The following Data Privacy Notice describes the categories of personal data we may process, how your personal data may be processed, for what purposes we process your data and how your privacy is safeguarded in the course of our relationship with you. It is intended to comply with our obligations to provide you with information about the Company's processing of your personal data under privacy laws. It does not form part of a contract of employment or engagement. 1.6 If you have any questions about this Data Privacy Notice please contact . 2.1 The contact details of each of the Company's data controllers and, where applicable their representatives and relevant data protection contact, are Addepar UK Ltd. & Addepar, Inc., each of which can be reached at . 2.2 If you have any questions regarding the processing of your personal data or if you believe your privacy rights have been violated, please contact Addepar’s People Team at or . 3.1 We collect various types of personal data about you for the purposes described in this Data Privacy Notice including: (a) personal details: your title and name, birth name, preferred name, any additional names, gender, home contact details (e.g.,address, telephone or mobile number, e‑mail), immigration and eligibility to work information, languages spoken, details of any disability and any reasonable adjustments required as a result; (b) recruitment and selection data: skills and experience, qualifications, references, CV and application, record of interview, interview notes and assessment, vetting and verification information (e.g.results of credit reference check, financial sanction check and a basic disclosure criminal record check relating to unspent convictions where carried out and permitted by applicable law), right to work verification, information related to the outcome of your application, details of any offer made to you; (c) equality and diversity data: where permitted by law and provided voluntarily, data regarding gender, race, nationality, and sexuality (stored anonymously for equal opportunities monitoring purposes); and (d) any other personal data which you choose to disclose to Company personnel during the course of the application process whether verbally or in written form (for example in work emails). 3.2 Certain additional information will sometimes be collected where this is necessary and permitted by local applicable laws. 3.3 Some of the information collected by the Company and described above constitutes special category personal data. Special category personal data includes information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, health, trade union membership, sex life or sexual orientation, biometric or genetic information, and information relating to criminal records, offences or proceedings. The Company only collects personal data when permitted or required to do so by law, in circumstances described below. 4.1 The Company collects and records your personal data from a variety of sources, but mainly directly from you or from our service providers that handle applications on our behalf, such as Greenhouse. You will usually provide this information directly to us through your participation in the recruitment process, or you will provide it to our service providers, such as Greenhouse. 4.2 We also obtain some information from third parties: for example, references from a previous employer, recruitment agencies or where we employ a third party to carry out a background check (where permitted by applicable law). 4.3 Where we ask you to provide personal data to us on a mandatory basis, we will inform you of this at the time of collection. Failure to provide any mandatory information may mean that we cannot carry out our recruitment process. 4.4 Apart from personal data relating to you, you may also provide the Company with personal data of third parties, such as contact information of individuals listed as referees in your application. Before you provide such third party personal data to the Company you must first inform these third parties of any such data which you intend to provide to the Company and of the processing to be carried out by the Company, as detailed in this Data Privacy Notice. 5.1 Your personal data are collected and processed for business purposes in accordance with applicable laws. 5.2 We collect and process your personal data for purposes including: (a) recruitment and selection including: (i) to assess your suitability to work for us including short listing, agreements and interviews; (ii) to conduct pre‑employment checks including verification of your identity, checking your legal right to work and checking references; (iii) to conduct a pre‑employment reference check, financial sanction check and a check in relation to suspect criminal activities in order to prevent crime and other unlawful acts and to protect the business and clients in the financial services industry from the risk of dishonesty, malpractice or improper conduct; (iv) to compare you with other applicants and make a decision whether to offer you employment; (v) to consider any reasonable adjustments either for the recruitment process or if you were to commence employment with us in the event you have a disability; (vi) to make a job offer and provide a contract of employment; (vii) to prepare to bring you on board as an employee where you accept an offer of employment from us. In this case we will customise to make sense of the information gathered during recruitment for the purpose of your employment and will transfer some of this to our employment systems and files; (viii) to contact you if you are not successful should another potentially suitable vacancy arise during the sixmonths following the completion of the recruitment process for the role you applied for; and (ix) to deal with any query, challenge or request for feedback received in relation to our recruitment decision; (b) protecting the private, confidential and proprietary information of the Company, its employees, its clients and third parties; (c) monitoring programmes to ensure equality of opportunity and diversity with regard to personal characteristics protected under applicable anti‑discrimination laws; (d) to enforce our legal rights and obligations, and for any purposes in connection with any legal claims made by, against or otherwise involving you; (e) to comply with lawful requests by public authorities (including without limitation to meet national security or law enforcement requirements), discovery requests, or where otherwise required or permitted by applicable laws, court orders, government regulations, or regulatory authorities (including without limitation data protection, tax and employment), whether within or outside your country; and (f) for other purposes permitted by applicable laws, including legitimate interests pursued by the Company where these are not overridden by the interests or fundamental rights and freedoms of applicants and where these have been explained to you before the relevant data is collected or the processing is carried out. 5.3 Special categories of data may be collected and processed by the Company for the following purposes: (a) documentation such as work permits, details of residency, proof of citizenship will be processed to assess and review eligibility to work for the Company in the jurisdiction in which you work; and (b) your racial or ethnic origin, sexual orientation or disability status may be used for the collection of statistical data subject to local laws, or where required to record such characteristics to comply with equality and diversity requirements of applicable local legislation or to keep the Company's commitment to equal opportunity under review. 5.4 Additional information regarding specific processing of personal data may be notified to you. 6.1 Personal data (a) Whenever the Company processes your personal data we do so on the basis of a lawful condition for processing. Processing of special categories of data is always justified on the basis of an additional lawful condition as described in section 6.2 below. (b) In the majority of cases, the processing of your personal data will be justified on one of the following bases: (i) we will process your data where the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract; or (ii) where the above grounds do not apply we may process your personal data where the processing is necessary for the legitimate interests pursued by the Company (being those purposes described in the section above), except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. 6.2 Special categories of data (a) The special categories of personal data that may be processed by the Company are set out in this Data Privacy Notice. Where we process special categories of data it will be justified by a condition set out at paragraph6.1(b) above and also by one of the following additional conditions: (i) the processing is necessary for the purposes of carrying out the obligations and exercising the rights of you or the Company in the field of employment law, social security and social protection law, to the extent permissible under applicable laws; (ii) the processing is necessary for the purposes of preventive or occupational medicine, for the assessment of your working capacity, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services, to the extent permitted by applicable laws; (iii) the processing is necessary to protect your vital interests or of another person where you are physically or legally incapable of giving consent (for example in exceptional emergency situations, such as a medical emergency); (iv) the processing is necessary for purposes authorised by applicable law. This includes: (A) where the processing is necessary for the purposes of identifying or keeping under review the existence or absence of equality of opportunity or treatment; and (B) where the processing is necessary for complying with regulatory requirements that involve taking steps to determine whether an individual has committed an unlawful act or has been involved in dishonesty, malpractice or other serious misconduct. (v) the processing is necessary for the establishment, exercise or defence of legal claims. 6.3 Processing data relating to criminal convictions and offences Personal data relating to criminal convictions and offences will only be processed where authorised by applicable laws. For example, a criminal record check may be carried out on recruitment. 7.1 The Company retains personal data for as long as is required to satisfy the purpose for which it was collected by us or provided by you. This will usually be the period of the application process. We may keep some specific types of data, for example, your CV, for longer where we have a legitimate business reason to do so, such as to contact you for future opportunities. 8.1 We share your personal data with Addepar, Inc., its affiliates and any of their employees where it is necessary to do so for any of the purposes described in this Privacy Notice. 8.2 The Company also shares personal data with service providers that perform services on our behalf, such as our recruitment platform provider, Greenhouse; background and education verification agencies; HR and recruitment service providers; accounting, payment and expense reimbursement providers; travel providers; and electronic signature providers. In accordance with applicable law, we have entered into legally binding agreements requiring our service providers to use and disclose personal data only as necessary to perform services on our behalf or to comply with applicable legal requirements. 8.3 In addition, we may disclose personal data about you (a) if we are required or permitted to do so by law or legal process, for example due to a court order or a request from a law enforcement agency, (b) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (c) in connection with an investigation of suspected or actual fraudulent or other illegal activity, and (d) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation). 9.1 The Company is committed to protecting the security of the personal data you share with us. In support of this commitment, we have implemented appropriate technical, physical and organisational measures to ensure a level of security appropriate to the risk. The Company uses a variety of technical and organisational methods to secure your personal data in accordance with applicable laws. 10.1 From time to time your personal data (including special categories of personal data) will be transferred to associated companies of the Company to process for the purposes described in this Data Privacy Notice. This will be applicable for example where the relevant company or a manager from that company is responsible for conducting or approving the relevant process or the data is part of a global directory where other individuals need to have access. These associated companies or managers are located elsewhere in the world (for example, Addepar, Inc. located in the United States or Addepar Canada, Inc. located in Canada). 10.2 Personal data may also be transferred to third parties (e.g.service providers, such as Greenhouse, as set out above), who may have systems or suppliers located outside the European Union. 10.3 As a result, in some circumstances your personal data will be transferred to countries outside of the UK whose data protection laws may be less stringent than in the UK. 10.4 In such, cases, the Company will comply with applicable legal requirements and will only transfer your personal data if: (a) The country to which the personal data will be transferred has been recognised as providing an adequate level of protection for personal data; or (b) We have put in place appropriate safeguards in respect of the transfer, for example the controller to controller or controller to processor Standard Contractual Clauses. 10.5 You may request a copy of the safeguards that we have put in place in respect of transfer of personal data by contacting . 11.1 Subject to applicable law, you may have the right to request: (a) confirmation of whether we process personal data relating to you and, if so, to request a copy of that personal data; (b) that we rectify or update your personal data that is inaccurate, incomplete or outdated; (c) that we cease to process certain personal data where you object to its use and we do not have an overriding legitimate interest in carrying out the processing and it is not necessary for the establishment, exercise or defence of legal claims; (d) that we erase your personal data in certain circumstances, such as where we collected personal data on the basis of your consent and you withdraw that consent, or when you object to use of your personal data; (e) that we restrict the use of your personal data in certain circumstances, such as while we consider another request that you have submitted, for example a request that we update your personal data; (f) withdrawal of your consent where you have given us consent to process your personal data; and (g) that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances. 11.2 If you wish to exercise any of your data protection rights or if you consider that we have processed your personal data in violation of applicable law, please contact Addepar’s People or Legal team at or . 11.3 If you consider that we have processed your personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with the Information Commissioner’s Office. 12.1 The Company may change or update this Data Privacy Notice at any time. 12.2 Should we change our approach to data protection, you will be informed of these changes or made aware that we have updated the Data Privacy Notice so that you know which information we process and how we use this information. 12.3 This Data Privacy Notice was last updated and reviewed on September 25, 2023. Are you currently employed by a client, partner, or competitor of Addepar? * Select... #J-18808-Ljbffr

Are you ready to make a real impact in fraud prevention and team leadership? Join us and help shape the future of customer protection. As a Fraud People Lead, you'll empower colleagues, promote operational excellence, and deliver outstanding service while growing your career and making a difference for our customers and our business. Be part of a team where your leadership truly matters. Are you ready to make a real impact in fraud prevention and team leadership? Join us and help shape the future of customer protection. As a Fraud People Lead, you'll empower colleagues, promote operational excellence, and deliver outstanding service while growing your career and making a difference for our customers and our business. Be part of a team where your leadership truly matters. As a Fraud People Lead in the First Party Fraud Team, you lead a dynamic group focused on protecting customers and supporting colleagues. You help us deliver exceptional service, drive operational improvements, and foster a culture of growth and collaboration. Together, we solve problems, innovate, and make a positive impact every day. This role offers you the opportunity to develop your leadership skills and contribute to our mission of safeguarding our customers. • Optimize team performance across key operational, financial, and people metrics, • Collaborate with cross-functional teams to improve business and operational outcomes, • Champion change by identifying root causes and implementing solutions, • Lead by example and act as an advocate for our brand and values, • Foster a positive and inclusive team culture, • Coach and develop colleagues to achieve exceptional results, • Share customer insights and best practices with the wider team, • Build expertise across all channels and functions, • Communicate effectively with colleagues and customers, • Recognize and celebrate team achievements, • Support continuous learning and skill development, • Demonstrate leadership experience in a customer-focused environment, • Show accountability and curiosity in developing people, • Lead teams and self through periods of change and ambiguity, • Drive results through colleague engagement and motivation, • Communicate clearly and confidently, both written and verbal, • Apply creative problem-solving to resolve customer inquiries, • Champion a positive team culture and provide regular feedback, • Coach and support delivery of first-class service, • Possess multi-channel operational experience, • Minimum 1 year of experience in a leadership role, • Experience in fraud operations or financial services, • Experience leading teams in fraud prevention or risk management, • Advanced coaching or mentoring certification, • Strong analytical and data interpretation skills, • Experience with process improvement initiativesKnowledge of regulatory requirements in financial services, • Proficiency in digital platforms and multi-channel operations #ICBCareer #ChaseUKCustomerServices J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr

Cook Schools and Care Homes Location: Edinburgh – Various locations Hours: 24–36 hours per week available (adhoc opportunities also available) Pay Rate: £14.27 per hour Duration: Temporary ongoing, with the possibility of a permanent opportunity Start Date: ASAP, subject to completion of background checks Please note: This role requires a PVG Certificate for Children, or both Children and Adults. The cost is £59 for a new application or £18 to update an existing certificate, payable by the successful applicant. Key Responsibilities: Prepare and cook fresh, nutritious meals each day. Prepare meals in advance for weekend service. Order food supplies and manage stock levels. Complete temperature checks and maintain food safety records. Carry out daily kitchen hygiene and compliance checks. Ensure the kitchen is clean, organised and ready for each service. Cater for a range of dietary, cultural and religious requirements. The Successful Candidate Should: Have previous experience working as a Cook or Chef. Be reliable, organised and able to work independently. Have a good understanding of food hygiene and kitchen safety. Be confident managing stock and placing food orders. Have experience catering for a variety of dietary requirements (desirable). Apply Now! TPBN1_UKTJ

Are you a secondary RE teacher with a true love for inspiring young minds? Do you thrive on bringing Religious Education to life in the classroom? If so, we want to hear from you!. Engaged students who are eager to learn and explore Religious Education.

Job Advert: Mail Operative - Edinburgh Our client is seeking a dedicated and professional Mail Operative to join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. Efficiently receive, sort, and distribute incoming and outgoing mail. Handle client enquiries both face-to-face and over the phone. Maintain an organised filing system by filing and retrieving documents accurately. Manage the booking and receipt of courier items. Process archive files and track signature movements using onsite computer systems. Undertake any additional duties as directed by the Operations Manager or client. Ideal Candidate Profile: Demonstrates a professional attitude in all client interactions. Possesses experience in processing archive files and tracking movements using computer systems. Exhibits strong communication skills, both written and verbal, with a diverse range of individuals. Works efficiently under pressure while meeting tight deadlines, maintaining composure. Basic IT skills are essential, including proficiency in word processing, spreadsheets, databases, email, and web applications. Availability for shifts from Monday to Friday, between 7 am and 7 pm. This role is perfect for those who thrive in a busy environment and are passionate about providing top-notch service. If you are ready to take on this challenge and contribute to our client's success, don't miss out on this opportunity! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Temporary Business Support Coordinator - ONGOING ROLE Start Date: Monday 14th September Duration: Ongoing Temporary Assignment Hours: 8.30am - 5.30pm (1 hour unpaid lunch) Hourly rate: Exciting Ongoing Temporary Opportunity Our client is seeking an organised and proactive Business Support Coordinator to join their busy office on an ongoing temporary basis. This is a fantastic opportunity for an experienced administrator who enjoys supporting senior stakeholders, managing multiple priorities and playing a key role in the smooth running of a professional office environment. Key Responsibilities In this varied role you will be responsible for: Providing comprehensive support to Directors, including diary management, travel arrangements, accommodation bookings, meeting coordination and general administrative support Liaising with external contacts and stakeholders on behalf of senior management Sourcing and booking external meeting venues Coordinating Town Hall events and managing senior management availability Preparing and managing documents for signature using DocuSign and similar platforms Assisting with the organisation of Project Board and Committee meetings Processing Director expenses, including corporate and personal claims Providing reception cover when required Creating and distributing internal communications on behalf of senior leadership Supporting the planning and coordination of events and team activities Providing adhoc administrative support across the wider businessAbout You To be successful in this role, you will have: Previous experience within a Business Support, Executive Assistant, Personal Assistant, or Senior Administration position Excellent organisational skills with the ability to manage competing priorities Strong diary management and coordination experience Excellent written and verbal communication skills A proactive and professional approach to work Strong attention to detail and a high level of accuracy Confidence using Microsoft Office applications and online administration systemsWhy Apply? Ongoing temporary assignment Varied and engaging workload Opportunity to support senior leadership Central Edinburgh location Friendly and professional working environmentIf you're an experienced administrator looking for your next temporary opportunity, we'd love to hear from you. Apply today with your up-to-date CV. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual)By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Office Administrator Location: Edinburgh (West) Contract Type: Permanent Annual Salary: £31,000 Working Pattern: Full Time Are you an organised and detail-oriented individual looking to make a significant impact in a dynamic office environment? Our client is seeking a dedicated Office Administrator to support the day-to-day administrative functions of their business. This is a fantastic opportunity for someone who thrives in a busy setting and enjoys ensuring that processes run smoothly and is comfortable with finance duties. Key Responsibilities: As an Office Administrator, you will play a pivotal role in: Processing supplier invoices and customer account payments with precision Completing daily cash-up procedures to maintain financial accuracy Handling general system administration tasks to support various functions Running daily and periodic reports to provide insights and data to the team Filing and maintaining accurate records to ensure compliance and efficiency Supporting the wider team with administrative duties as required to foster collaborationAbout You: The ideal candidate will possess the following qualities: Strong organisational skills and an eye for detail that ensures tasks are completed to a high standard The ability to work independently while managing your own workload effectively A good level of computer literacy, with proficiency in Microsoft Excel being beneficial (but not essential). Previous administrative experience is preferred, but not required; enthusiasm and a willingness to learn are equally valued! What Our Client Offers: A competitive salary of £31,000 per annum Participation in a profit share scheme, rewarding your contributions to the organisation's success A supportive and friendly working environment where your efforts are recognised and appreciatedIf you are ready to take the next step in your administrative career and contribute to a thriving organisation, this is the role for you! Our client values dedication and commitment and is eager to welcome a new member to their team. Apply today to take the next step in your career with our client, where your skills will be valued and your contributions will make a difference. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. A key element of the role is understanding how technology and system changes can enable colleague training, adoption and operational change, applying design-led approaches to ensure systems and processes effectively meet colleague and business needs. Key Responsibilities Apply service design methodologies to complex operational and technology transformation programmes. Map and understand existing colleague journeys, processes and pain points. Identify opportunities to improve colleague experience, operational efficiency and service delivery. Design improved experiences across people, processes, systems and services. Support the design and implementation of changes to CRM and business-critical platforms. Explore how technical and system changes can enable colleague training, adoption and change management. Translate colleague/user needs into clear and practical design requirements. Work collaboratively with business, operational, technology and transformation stakeholders. Facilitate workshops, discovery activities and journey/process mapping sessions. Develop service concepts and practical recommendations that can be implemented within a complex organisational environment. Essential Experience Strong commercial experience as a Service Designer / Design Consultant. Proven experience delivering service design within complex transformation programmes. Experience working across colleague/employee experience and operational transformation. Strong understanding of CRM systems and/or business-critical platforms. Experience translating user needs into practical system and service requirements. Experience working with technology teams on platform or system transformation. Understanding of change, adoption and colleague training within technology-enabled transformation. Strong stakeholder management skills, with the ability to work across business, operations and technology teams. Strong facilitation, journey mapping, process mapping and workshop skills. Comfortable working within large, complex organisations with multiple stakeholder groups. Ideal Candidate Profile The ideal candidate is a hands-on Service Designer who can bridge the gap between people, processes and technology. They should be comfortable moving beyond research and conceptual design into practical transformation delivery, particularly where CRM/platform changes need to be adopted successfully by colleagues. Strong candidates will demonstrate: Service design in complex enterprise environments CRM/platform transformation experience Colleague or employee experience design Operational/process improvement Technology-enabled change Change adoption and training considerations Strong communication and stakeholder engagement Ability to turn complex problems into actionable design solutions TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Job Title: Business Analyst Contract Length: 6 months (Potential to extend) Location: Edinburgh Working pattern: Hybrid (Office twice a week) About the Opportunity Our client, a leading organisation within the financial services sector, is seeking an experienced Business Analyst to support a large-scale customer, account, and asset migration onto a new platform. This role will play a key part in ensuring complex customer, operational, and data requirements are translated into clear migration rules and delivery outcomes, while maintaining a strong focus on customer experience and regulatory compliance. Key Responsibilities Define and document customer migration requirements, data rules, and business processes. Analyse customer and operational data to support migration planning and delivery. Design and improve customer journeys to ensure a seamless transition experience. Collaborate with technical, operational, and business teams to translate requirements into practical solutions. Support testing, validation, and migration activities to ensure successful delivery. Manage stakeholder relationships and provide regular updates across project teams. Ensure governance, risk, and regulatory considerations are incorporated throughout the migration lifecycle. What We're Looking For Proven experience in Customer Journey Management, Business Analysis, or Process Design within financial services or large-scale transformation programmes. Strong analytical skills with the ability to interpret data and understand its impact on customer and operational processes. Experience translating technical information into clear business requirements and outcomes. Excellent stakeholder management and communication skills. Agile delivery experience, including the use of Jira, Confluence, and Excel. SQL knowledge would be advantageous. Previous experience within wealth management, investments, pensions, or platform migrations is desirable. Why This Role? This is a fantastic opportunity to be at the heart of a significant customer and asset migration, addressing complex data challenges alongside a talented team. The role promises to deliver a rewarding experience, ensuring a safe migration and an outstanding experience for customers, advisers, and colleagues alike. If you are ready to tackle exciting challenges and make a meaningful impact, this role may be the perfect fit. Don't miss out on the chance to contribute to this dynamic project with a leading organisation! Apply Now! Take the next step in your career and contribute to a transformative project in the financial services sector! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Location: Edinburgh city centre Contract Type: Temporary (potential to become permanent) Working Pattern: Hybrid working arrangement (3 days in the office, 2 days from home) Competitive hourly rate: £15.38 per hour About the Role We are currently recruiting for a highly organised and proactive Team Assistant to join a busy a organisation based in Edinburgh City Centre. This is a full-time temporary opportunity running until the end of the year, with the possibility of becoming a permanent position for the right candidate. This role will provide key administrative support to the Director based in Edinburgh as well as wider support across the team and two Directors (virtually) based in their London office. Key Responsibilities Managing busy diaries, ensuring meetings are scheduled effectively and priorities are managed Providing virtual diary management support to two Directors Coordinating meetings, appointments and calendars across multiple stakeholders Assisting with meeting arrangements, room bookings and logistics Supporting the wider team with general administrative and ad hoc duties as required Monitoring emails and helping to prioritise responses where appropriateAbout You Previous administration experience is essential Diary management experience would be highly advantageous Excellent organisational skills with the ability to manage multiple priorities Strong communication skills and a professional approach Comfortable working independently and supporting stakeholders remotely Proficient in Microsoft Office applications, including Outlook, Word and Excel A flexible and proactive team player who enjoys supporting others Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Operations Analyst - Closures Team Location: Edinburgh, Teviot House, 41 South Gyle Crescent, EH12 9ZA Start Date: October 2026 Pay Rate: £14.40 per hour Hours: Full-time, 35 hours per week (Monday to Friday, 9:00am to 5:00pm) Contract: Initial 6-month contract with potential opportunities for extension and progression Hybrid Working: Following training, 3 days working from home and 2 days in the office About the Role: An exciting opportunity has arisen to join Lloyds Banking Group's Closures Team as an Operations Analyst based in Edinburgh. This role sits within a specialist operational team responsible for managing account closure activities, investigating complex cases, ensuring quality standards are maintained, and supporting innovative technology-driven processes. You'll play a key role in delivering excellent customer outcomes while working in a fast-paced environment where accuracy, problem-solving, and continuous improvement are highly valued. The position also offers exposure to AI-enabled processes and the opportunity to collaborate with colleagues across the wider business. Key Responsibilities: As an Operations Analyst, you will: Process account closures and associated administrative activities accurately and efficiently. Investigate and resolve complex customer and operational cases, ensuring appropriate outcomes are achieved. Conduct quality assurance reviews and analyse outcomes to maintain high operational standards and compliance requirements. Monitor and support AI-driven robotic processes, identifying issues and escalating where necessary. Analyse information from multiple sources to make informed decisions and recommendations. Work collaboratively with colleagues to improve processes, increase efficiency, and deliver exceptional service. Contribute to a culture of continuous improvement by identifying opportunities to enhance operational performance. What We're Looking For: We're interested in speaking with candidates who can demonstrate: Previous experience within operations, administration, banking, financial services, investigations, customer service, or a similar environment. Strong analytical and problem-solving skills with the ability to manage complex cases. Excellent attention to detail and commitment to accuracy. Confidence working with systems, technology, and new processes. Strong written and verbal communication skills. The ability to prioritise workloads and work effectively in a fast-paced environment. A proactive, adaptable, and self-motivated approach. A collaborative mindset and commitment to supporting team success. What's on Offer: Full training and ongoing development support. Hybrid working after successful completion of training. Exposure to AI-enabled technology and innovative operational processes. Valuable experience within one of the UK's leading financial services organisations. Opportunities to develop new skills and progress within the role and wider business. Supportive and collaborative team environment. Benefits: Hybrid working with up to 3 days working from home. Central Edinburgh location with excellent public transport links. Weekly pay. 31 days annual leave. Workplace pension scheme. Employee Assistance Programme. Access to Able Futures support services. Eyecare vouchers. Access to Boost benefits, including discounts, shopping vouchers, services, and attraction tickets. Smart Spending App. Dedicated aftercare and support from Pontoon throughout your assignment. Why Apply? This opportunity would suit candidates with an operational, analytical, investigative, or administrative background who enjoy solving problems, working with technology, and delivering quality outcomes. If you're looking to build your experience within financial services while developing valuable analytical and operational skills, we'd love to hear from you. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Cook Schools and Care Homes Location: Edinburgh – Various locations Hours: 24–36 hours per week available (adhoc opportunities also available) Pay Rate: £14.27 per hour Duration: Temporary ongoing, with the possibility of a permanent opportunity Start Date: ASAP, subject to completion of background checks Please note: This role requires a PVG Certificate for Children, or both Children and Adults. The cost is £59 for a new application or £18 to update an existing certificate, payable by the successful applicant. Key Responsibilities: Prepare and cook fresh, nutritious meals each day. Prepare meals in advance for weekend service. Order food supplies and manage stock levels. Complete temperature checks and maintain food safety records. Carry out daily kitchen hygiene and compliance checks. Ensure the kitchen is clean, organised and ready for each service. Cater for a range of dietary, cultural and religious requirements. The Successful Candidate Should: Have previous experience working as a Cook or Chef. Be reliable, organised and able to work independently. Have a good understanding of food hygiene and kitchen safety. Be confident managing stock and placing food orders. Have experience catering for a variety of dietary requirements (desirable). Apply Now

Job Title: Administrator Location: Edinburgh City Centre Remuneration: £27,000 Contract Details: Permanent, Full Time (Hybrid Pattern) Are you an organised professional with a passion for administration? Our client is seeking a dedicated Administrator to support their dynamic team in Edinburgh city centre. This is an exciting opportunity for an individual who thrives in a busy office environment and enjoys a variety of administrative tasks. Responsibilities: As an Administrator, you will be at the forefront of the office, ensuring smooth operations through a range of responsibilities including: Overseeing the reception area and being the first point of contact for incoming calls and visitors Processing incoming and outgoing mail efficiently Managing office supplies Assisting with invoicing, fee charts and project owner reports Logging and monitoring new work enquiries Organising lunches and greeting visitors with refreshments Supporting the team with administrative tasks Collating information for tenders, submissions and competitions Maintaining filing systems, both physical and electronic Providing assistance to the Office Manager and Senior Management as needed Skills Required: To excel in this role, candidates should possess: Previous Administration experience Strong understanding of Microsoft Word and Excel Excellent communication skills and a high level of English spelling and grammar Exceptional organisational skills and the ability to manage time effectively A team-oriented mindset with a proactive approach Attention to detail and accuracy in all tasks Computer literacy and good typing skills Perks of the Role: In addition to a competitive salary, our client offers a vibrant working atmosphere and a range of benefits including: Hybrid working options Supportive team environment If you are passionate about administration and ready to make a significant impact, this could be the role for you! Apply today to take the next step in your career with our client, where your skills will be valued and your contributions will make a difference. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: Part Time Finance Administrator Location: Centre Edinburgh Remuneration: £28,000 pro rata Contract Details: Fixed Term Contract (12 months) Start Date: 2nd November 2026 End Date: 10h December 2027 Working Pattern: Part Time - Monday, Tuesday and Wednesday 8.30am - 5pm (fully based in office) Responsibilities: Our client is seeking a dynamic and detail-oriented Administrator to join their organisation on a fixed-term basis. This role is pivotal in ensuring the smooth processing of financial transactions and general administration tasks. Key responsibilities include: Finance Duties: Process and record supplier invoices accurately and efficiently Prepare and issue monthly sales invoices to customers Monitor outstanding invoices and assist with credit control and payment queries Address supplier and customer finance-related inquiries promptly Assist with quarter-end processes and provide necessary financial information Conduct bank reconciliations, investigating and resolving discrepancies Process and record payments and receipts for petty cash Reception & General Administration Duties: Provide reception cover during staff absences and busy periods Welcome visitors and manage telephone and email inquiries professionally Direct calls and visitors to the appropriate staff members Receive and distribute incoming post and assist with outgoing correspondence Experience Required: Previous Administration experience essential (you do not have to have finance experience however this would be a bonus) Organised, reliable, detail-oriented and proactive Be able to demonstrate a positive approach to finance and general office administration. Comfortable in managing priorities and a strong understanding of confidentiality and accuracy when handling financial information are essential This is an exciting opportunity to contribute to a vibrant team. If you are passionate about administration and thrive in a dynamic environment, this role could be the perfect fit! To apply for this fantastic opportunity, please submit your CV and a cover letter outlining your relevant experience. If you are already registered with Office Angels, please contact your consultant directly By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: Customer Service Assistant Location: Edinburgh (Gyle - EH12 9EB) Contract : Temporary (8 months with possibility for extension) Start Date: 19th October 2026 Working Pattern: Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate: £14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 32 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

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