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Principal Electrical Engineer \n Glasgow or Edinburgh \n \n About us \n Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. \n \n We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. \n \n We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. \n \n Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. \n \n About the role \n We have an opportunity for a Principal Electrical Engineer to play a key role in delivering high quality, sustainable electrical engineering solutions across multiple projects in the built environment. \n \n You will join our Electrical team based in either our Glasgow or Edinburgh office, offering the opportunity to work with both offices and contribute to projects across Scotland and the wider UK. \n \n It’s an exciting time to join our Scotland team. Our Glasgow office—established in 2016 to provide a local presence for projects—has grown into a hub of sector expertise and knowledge that supports work across the UK. \n \n The opening of our Edinburgh office reflects our commitment to strengthening relationships with clients on the East Coast by providing a local base for those projects. This role can be based in either Glasgow or Edinburgh. \n \n We are a recognised leader in the built environment, shaping some of the most ambitious and technically demanding projects across the residential, hospitality, leisure, commercial, and complex engineering sectors. \n \n Our work spans cutting-edge healthcare and research facilities, a broad range of education projects—from primary and secondary schools to further and higher education campuses—high-performance data centres, critical infrastructure and state-of-the-art manufacturing and technology environments. These projects push boundaries and deliver real‑world impact. \n \n Driven by a commitment to excellence, we combine innovation, technical expertise, and practical delivery to create solutions that are not only robust and reliable, but forward-thinking and sustainable. Our teams work at the forefront of the industry, collaborating with leading clients across the public and private sectors, both locally and internationally. \n \n Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high-performing work culture. \n \n You will take the lead design role on significant and complex building services projects, owning the design delivery from inception to completion. As the technical lead, you will manage and prioritise the internal Hoare Lea delivery team, coordinate with other disciplines and external consultants, and represent Hoare Lea at client and project meetings. You will ensure technically excellent, commercially aware and timely delivery while developing client relationships that support future business growth. \n \n In this key and varied role, you can expect to: \n • Lead the design delivery for significant and complex schemes, taking responsibility for achieving design objectives and technical quality. \n • Define and agree the design brief with clients and manage client and consultant relationships professionally. \n • Represent Hoare Lea at project meetings and actively promote our services to support client projects and future business. \n • Manage, prioritise and motivate the internal project team (including specialist groups); host and chair internal project meetings. \n • Delegate, review and check work undertaken by others; contribute to the professional development of team members. \n • Monitor project expenditure, costs and resource requirements; report regularly to the team leader. \n • Identify, highlight and manage project and commercial risks, including awareness of consultant appointment conditions and procurement impacts. \n • Ensure deliverables meet quality standards, technical accuracy and programme deadlines. \n • Share technical knowledge across the business and work collaboratively with other professionals to deliver coordinated building designs. \n • Communicate openly and effectively at all levels internally and externally. \n \n About you \n To be successful in this role you’ll need: \n • Qualified and recognised in the industry, preferably with Chartered status. \n • Proven, in depth technical knowledge in electrical/building services design and applied experience of relevant regulations and design guides. \n • Strong understanding of complementary disciplines and experience leading integrated design teams. \n • Excellent client facing skills with ability to manage difficult situations calmly and professionally. \n • Demonstrable experience leading design teams on complex projects and delivering to demanding timescales. \n • Commercial awareness: experience monitoring project costs, identifying commercial risks and contributing to profitable delivery. \n • Strong organisational and planning skills with the ability to prioritise and manage multiple demands. \n • Confident communicator — excellent written and spoken English — with experience representing a consultancy externally. \n • IT literate with proficiency in industry software (Revit, AutoCAD, Dialux, OM Electrical). \n • Committed to continuous professional development and supporting the career growth of others. \n \n How to apply \n To apply simply complete a CV profile and submit your application, or for further information please contact aureliacherradi@hoarelea.com \n \n If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. \n \n Adjustments and accommodations \n If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. \n \n Data privacy \n We have updated our terms and conditions for candidates, click here to find out more. \n \n Recruitment agencies \n We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. \n

Associate or Senior Associate Electrical Engineer \n Glasgow or Edinburgh \n \n About us \n \n Important: the job title “Associate” at Hoare Lea refers to a senior-level position (not an entry-level role); please check the role description for responsibility and seniority. \n \n Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. \n \n We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. \n \n We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. \n \n Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. \n \n About the role \n We have an opportunity for an Associate or Senior Associate Electrical Engineer to play a key role in delivering high quality, sustainable electrical engineering solutions across multiple projects in the built environment. \n \n You will join our Electrical team based in either our Glasgow or Edinburgh office offering the opportunity to work with both offices and contribute to projects across Scotland and the wider UK. \n It’s an exciting time to join our Scotland team. Our Glasgow office—established in 2016 to provide a local presence for projects—has grown into a hub of sector expertise and knowledge that supports work across the UK. \n \n The opening of our Edinburgh office reflects our commitment to strengthening relationships with clients on the East Coast by providing a local base for those projects. This role can be based in either Glasgow or Edinburgh. \n \n We are a recognised leader in the built environment, shaping some of the most ambitious and technically demanding projects across the residential, hospitality, leisure, commercial, and complex engineering sectors. \n \n Our work spans cutting-edge healthcare and research facilities, a broad range of education projects—from primary and secondary schools to further and higher education campuses—high-performance data centres, critical infrastructure and state-of-the-art manufacturing and technology environments. These projects push boundaries and deliver real‑world impact. \n \n Driven by a commitment to excellence, we combine innovation, technical expertise, and practical delivery to create solutions that are not only robust and reliable, but forward-thinking and sustainable. Our teams work at the forefront of the industry, collaborating with leading clients across the public and private sectors, both locally and internationally. \n \n Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high-performing work culture. \n \n We are seeking an Associate Electrical Engineer or Senior Associate Electrical Engineer to lead client relationships and deliver technically excellent, commercially sound electrical design across building services projects. This vacancy will suit an experienced Associate who manages project delivery and client engagement, or a Senior Associate who leads larger, multi-disciplines schemes, contributes to business development and helps shape a high performing local team. \n \n In this key and varied role, you can expect to: \n\n • Act as primary client contact for projects; define and agree briefs and represent Hoare Lea professionally at project meetings.\n, • Promote Hoare Lea’s services to create opportunities and support client objectives.\n, • Lead and coordinate project teams (including specialist groups), prioritise workloads and host/ chair internal project meetings.\n, • Deliver profitable, high‑quality schemes; monitor project expenditure, report costs and resource needs to line managers/partners.\n, • Delegate, review and check work from junior staff; contribute to staff development and performance objectives.\n, • Maintain awareness of consultant appointment conditions, procurement routes and commercial risks; identify and mitigate business risks.\n, • Contribute to technical knowledge sharing across the firm and ensure technical accuracy and compliance with relevant standards.\n, • Build and maintain effective relationships with clients, consultants and contractors to support repeat business and growth.\n\n \n Additional responsibilities for Senior Associate: \n\n • Lead larger scale, multi‑discipline schemes, attend interviews and support bid preparation.\n, • Support development and leadership of the local team and report regularly senior management.\n\n \n About you \n To be successful in this role you’ll need: \n \n\n • Degree in Electrical/Building Services Engineering or equivalent.\n, • Chartered status required for Senior Associate, desirable/working towards for Associate.\n, • Extensive project & client leadership experience.\n, • Strong technical competence in electrical building services, working to applicable regulations and design guides.\n, • Ability to lead integrated design teams, coordinate with other disciplines and deliver technically accurate designs.\n, • Excellent client‑facing, written and verbal communication skills; able to manage difficult situations.\n, • Demonstrable commercial awareness: monitor project costs, identify/mitigate risks and contribute to profitable delivery.\n, • Proven people leadership: motivate, delegate and develop team members — leads projects (Associate) or leads teams and local practice (Senior Associate).\n, • Highly organised with strong planning skills; able to work under own initiative and deliver to demanding timescales.\n, • IT literate with proficiency in industry software and BIM workflows.\n, • Committed to continuous professional development and knowledge‑sharing.\n\n \n How to apply \n To apply simply complete a CV profile and submit your application, or for further information please contact aureliacherradi@hoarelea.com \n \n If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. \n \n Adjustments and accommodations \n If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. \n \n Data privacy \n We have updated our terms and conditions for candidates, click here to find out more. \n \n Recruitment agencies \n We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. A key element of the role is understanding how technology and system changes can enable colleague training, adoption and operational change, applying design-led approaches to ensure systems and processes effectively meet colleague and business needs. Key Responsibilities Apply service design methodologies to complex operational and technology transformation programmes. Map and understand existing colleague journeys, processes and pain points. Identify opportunities to improve colleague experience, operational efficiency and service delivery. Design improved experiences across people, processes, systems and services. Support the design and implementation of changes to CRM and business-critical platforms. Explore how technical and system changes can enable colleague training, adoption and change management. Translate colleague/user needs into clear and practical design requirements. Work collaboratively with business, operational, technology and transformation stakeholders. Facilitate workshops, discovery activities and journey/process mapping sessions. Develop service concepts and practical recommendations that can be implemented within a complex organisational environment. Essential Experience Strong commercial experience as a Service Designer / Design Consultant. Proven experience delivering service design within complex transformation programmes. Experience working across colleague/employee experience and operational transformation. Strong understanding of CRM systems and/or business-critical platforms. Experience translating user needs into practical system and service requirements. Experience working with technology teams on platform or system transformation. Understanding of change, adoption and colleague training within technology-enabled transformation. Strong stakeholder management skills, with the ability to work across business, operations and technology teams. Strong facilitation, journey mapping, process mapping and workshop skills. Comfortable working within large, complex organisations with multiple stakeholder groups. Ideal Candidate Profile The ideal candidate is a hands-on Service Designer who can bridge the gap between people, processes and technology. They should be comfortable moving beyond research and conceptual design into practical transformation delivery, particularly where CRM/platform changes need to be adopted successfully by colleagues. Strong candidates will demonstrate: Service design in complex enterprise environments CRM/platform transformation experience Colleague or employee experience design Operational/process improvement Technology-enabled change Change adoption and training considerations Strong communication and stakeholder engagement Ability to turn complex problems into actionable design solutions TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

• Full-time Turner & Townsend is a global professional services company with over 22,000 people in more than 130 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Due to increased workload and securing new clients within the Education and Data Centre sector, Turner & Townsend has a new opportunity for a Senior Consultant, specialising in BIM, to join our team. Our team are recognised as global experts in the development and deployment of BIM on major projects and programmes, delivering client outcomes which mutually benefit the supply chain and add value to projects. The approach underpinning our delivery is: Forward thinking Careful planning Shared understanding Transparency and collaboration Independent and open methodology We work holistically with our wider business to provide an environment for innovation and deliver success on projects where BIM is core to the delivery and operation of assets. We lead the BIM process at organisational, programme and project level through: • Discovery and understanding, • Client adoption strategy and strategic project setup, • Project and programme BIM execution planning, • BIM implementation, information management and supply chain management, • BIM compliance checking and data verification, • Our specialist staff work globally, using cutting edge tools and techniques to deliver the vision of the world’s best clients. The individual will have the opportunity to work alongside a highly skilled team delivering and implementing Information Management from strategy level to project level for global clients. Our current openings are specifically for Education and Data Centre sector opportunities. You do not need specific sector experience but it is favourable. To fulfil the duties of a Senior Consultant, specialising in BIM, the candidate will be able to: Strategy Development: Capture client requirements to design and author bespoke BIM strategies and workflows that align with industry best practices, including the need to produce documentation with an understanding of their inclusion in contracts and appointments. Implementation Leadership: Manage the rollout of BIM methodologies across programs and projects, ensuring successful adoption by clients, design teams, and contractors. Technical Assurance: Conduct structured model reviews, clash detection, and data analysis to mitigate risks and ensure delivery against project requirements. Stakeholder Management: Facilitate workshops and interface with project partners to communicate strategies and act as an ambassador for digital services. Commercial & Business Support: Create bid proposals, write detailed reports, and contribute to the development of internal documentation and quality processes. Team Supervision: Lead and manage teams by peer-reviewing deliverables, supporting colleagues, and maintaining high quality standards. • Experience & Technical Skills, • Professional Experience: Minimum of 3+ years in a BIM Manager role, preferably with a strong understanding of consultancy environments and project lifecycles., • Standards Compliance: Deep working knowledge of BS EN ISO 19650, the Information Management Initiative Framework (IMI Framework, Formally UK BIM Framework), and industry information management standards., • 3D Authoring: Proficiency in industry leading 3D modelling software such as Revit or ArchiCAD for interrogation., • Coordination & Validation: Expert use of clash detection and model checking tools like Solibri and Navisworks., • Common Data Environment (CDE) Experience: Strong experience of CDE platforms such as ACC, Asite & Veiwpoint, to manage information flow, document control, and project collaboration., • Reporting: Proficiency with data visualisation tools like Power BI or Tableau to create dashboards and interpret project metrics., • Data Verification: Ability to analyse and validate model data, including an understanding of COBie data requirements., • Emerging Technology: Understanding of the wider technology market to support client delivery and drive research and development., • Stakeholder Communication: Ability to facilitate workshops, act as a digital ambassador, and interface effectively with clients, design teams, and contractors., • Leadership & Influence: Proven capability to lead teams, champion digital services, and manage complex stakeholder relationships., • Critical Thinking: A proactive approach to identifying risks, proposing appropriate mitigations, and analysing complex requirements., • Inquisitive Mindset: A strong desire to research the emerging technology market and continuously learn new software skills., • Autonomy & Drive: Ability to work independently with minimal supervision and maintains self-motivation to meet deadlines., • Team Collaboration: Ability to work effectively within diverse, multi-skilled teams to achieve shared project goals. Preferably educated to degree level or with sufficient demonstrable workplace experience to satisfy the requirements of the role. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: #J-18808-Ljbffr

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Play a key role delivering tech sector mega-projects. We are looking for an experienced Associate MEP Cost Consultant to join our rapidly growing team. You will play a key role in leading the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based either 100% in country, or there will be significant international travel to Norway. (50/50 rotation - 1 week in country/ 1 week home/office) We work with our clients around the world to create, support, and enhance smart, safe and sustainable places where people live, work, learn and thrive. Places impact on the quality of people’s lives. Whether new homes, shops, workplaces, schools and hospitals, manufacturing, research and development facilities, or data and distribution centers. People and communities thrive when the spaces in which they live, work, move and play are designed and managed in a way that best meets their needs. • Managing large projects or complex work streams, delivering defined outputs that meet or exceed client expectations., • Line management responsibility for the development and performance management of other team members to support the development of Arcadis’ business, • May supervise teams of Cost and Commercial Specialists on multiple projects, • Acting as primary client contact for all cost and commercial related reporting and quality assurance, • Reviews teams work outputs before submission to client and other external groups, • Maintaining a demonstrable understanding of the Client’s key objectives, • Assuring compliance with contracts in terms of project delivery parameters and scope of service, • Using own knowledge and experience of industry best practice to support the development of current cost and commercial management systems and processes, • Working to continually improve services and drive innovationFirst and foremost, you share our passion for improving the quality of life. You pride yourself for the part you play in transforming the world around you and understand the importance of teamwork. You are a technically capable and come to us with:, • Bachelor’s degree in a relevant discipline Quantity Surveying (Engineering, Construction Management,), • Relevant professional certification (i.e., RICS, AACE or similar), • Extensive previous experience in a similar role, • In depth technical knowledge, including construction processes and cost & commercial management, • Experience of leading smaller projects and supporting on larger more complex projects, • Experience delivering analysis and insights, • Experience working closely with external stakeholders to build client relationships, • Experience managing business relationships and supporting with middle management level activitiesWe can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success. #J-18808-Ljbffr

hackajob is partnering directly with Perk to hire for this role. Submit your CV and any additional required information after you have read this description by clicking on the application button. About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, were on a mission to power real work, with real impact. Were trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and were tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, were driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work, wed love you on the team. Visit to learn more. About the Role We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What Youll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What Were Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) GDS experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Desirable: Experience supporting senior stakeholders, C-suite, or high-net-worth individuals Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes Naturally service-oriented with a strong hospitality mindset High emotional intelligence and sound judgement Comfortable working autonomously and taking full ownership Resilient, adaptable, and confident handling ambiguity Commercially aware and performance-driven without compromising service quality What we offer Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks paid parental leave during your childs first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Nurture your language skills with in real-life English, Spanish and Catalan lessons Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Interview Process Talent Acquisition Interview - 30mins Virtual Hiring Manager interview - 90 min Virtual or IRL depending on your location Values interview - 30mins virtual AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. Were an equal opportunity employer, which means youre welcome at Perk regardless of how you look, where youre from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @ or @ , our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. xrnqpay Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid

Are you an experienced Practitioner Psychologist looking to take on a 12 month fixed term contract? If so, join Middlewood Clinic in Sussex, a service which provides care and treatment for men and women who have an eating disorder including Anorexia Nervosa, Bulimia Nervosa and atypical Eating Disorders. This is an opportunity is to cover materity leave. Reporting directly to the Consultant Psychologist, you will be responsible for individual and group interventions, diagnostic and cognitive assessments, MDT working and risk assessments. You will also facilitate staff reflective practice sessions and be requested to design and deliver training. As a Practitioner Psychologist, you will have experience and knowledge in carrying a service user's caseload, including assessing complex needs and designing and delivering specialist psychological treatments to support their care plans. Your Practitioner Psychologist career at Middlewood Clinic will be enjoyable and rewarding as you develop specialist skills throughout your time with us. Your professional growth is valued and there are numerous career development opportunities on offer. There is an extensive range of courses designed to help you grow and succeed in your career. It's a career that brings pride and fulfilment, a true representation of what delivering great healthcare should feel like. As a Psychologist you will be: • Participating in the assessment of referrals, and to provide initial assessment service users referred to the service., • Undertaking high quality direct (assessment & therapeutic) and indirect (consultative, advisory, and evaluative) specialist psychological interventions and making autonomous clinical decisions., • Working therapeutically with service users with complex presentations, undertake the assessments using a broad range of structured psychometric and semi structured clinical methods., • Formulating and implementing plans of specialist psychological treatment or management of patients' mental health needs based on a multi-factorial psychological understanding and current evidence based best practise., • Being professionally and legally responsible and accountable for all aspects of clinical work and care., • Maintaining high standards of care in all areas of practice and in accordance the HCPC Code of Conduct, professional guidelines and Company Policies and Procedures. To be successful in this role, you'll need: • Have BPS recognised psychology degrees, • Be HCPC registered, • Have Chartered Psychologist status and appropriate post-graduate qualifications, • Be an approved supervisor within the guidelines of the BPS and relevant division, • Have understanding of evidence-based psychological practice, • Have experience of applying psychological knowledge in a clinical setting, • Be experienced working with clients with cognitive deficits, • Have previous experience of conducting research and project working Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including Anorexia Nervosa, Bulimia Nervosa and atypical Eating Disorders. Our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital has 12 beds and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £55,000, • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window., • Career development and training to help you achieve your professional goals, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be, • Enhanced Maternity Package, so you can truly enjoy this special time, • Pension contribution, to help secure your future About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure JBRP1_UKTJ

Overview In this role you will lead client-facing transformation in ER&I, shaping operating models and value delivery. You’ll work within the OIDS practice to blend business design, process engineering and data-enabled insights to unlock value from AI, sustainability and the energy transition. You’ll influence senior stakeholders, build commercial proposals, and mentor teams to deliver measurable impact. This is a high-impact, collaborative role at a firm that values inclusion and ongoing development. ResponsibilitiesLead client thinking to identify innovative operating model improvementsContribute to leadership and business development through proposals and pitchesCoach and develop Deloitte and client teamsDesign fit-for-purpose operating models and realise strategic objectivesDevelop business cases and identify sustainable cost savingsGuide research using large data sets to shape recommendationsAssess and apply emerging technologies to strategy and transformationLead strategic and operational reviews across organisations or functionsStructure insights to create a clear narrative for recommendations Key requirementsProven transformation project leadership with focus on energy transition, infrastructure, supply chain transformation, decarbonisation or regulatory complianceExperience in creating client relationships and generating B2B opportunitiesAbility to engage with C-Suite stakeholders and align on outcomesLeadership experience and responsibility for performance management and talent developmentOperational experience within an ERI organisation (employee or consultant)Previous consulting experience (in-house or independent)Experience in delivering on-time, on-budget engagementsAbility to work across cross-functional teams and manage multiple stakeholderschange embraceleadershipstakeholder managementAI / automation experiencedata analysis of large qualitative and quantitative datasetscommercial new business development

Turner & Townsend is seeking a Senior Consultant for their Real Estate Advisory team in Edinburgh.The role involves collaborating with clients to develop strategic solutions for real estate challenges, conducting research, and leading project teams to deliver high-quality outcomes.The ideal candidat

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. A key element of the role is understanding how technology and system changes can enable colleague training, adoption and operational change, applying design-led approaches to ensure systems and processes effectively meet colleague and business needs. Key Responsibilities Apply service design methodologies to complex operational and technology transformation programmes. Map and understand existing colleague journeys, processes and pain points. Identify opportunities to improve colleague experience, operational efficiency and service delivery. Design improved experiences across people, processes, systems and services. Support the design and implementation of changes to CRM and business-critical platforms. Explore how technical and system changes can enable colleague training, adoption and change management. Translate colleague/user needs into clear and practical design requirements. Work collaboratively with business, operational, technology and transformation stakeholders. Facilitate workshops, discovery activities and journey/process mapping sessions. Develop service concepts and practical recommendations that can be implemented within a complex organisational environment. Essential Experience Strong commercial experience as a Service Designer / Design Consultant. Proven experience delivering service design within complex transformation programmes. Experience working across colleague/employee experience and operational transformation. Strong understanding of CRM systems and/or business-critical platforms. Experience translating user needs into practical system and service requirements. Experience working with technology teams on platform or system transformation. Understanding of change, adoption and colleague training within technology-enabled transformation. Strong stakeholder management skills, with the ability to work across business, operations and technology teams. Strong facilitation, journey mapping, process mapping and workshop skills. Comfortable working within large, complex organisations with multiple stakeholder groups. Ideal Candidate Profile The ideal candidate is a hands-on Service Designer who can bridge the gap between people, processes and technology. They should be comfortable moving beyond research and conceptual design into practical transformation delivery, particularly where CRM/platform changes need to be adopted successfully by colleagues. Strong candidates will demonstrate: Service design in complex enterprise environments CRM/platform transformation experience Colleague or employee experience design Operational/process improvement Technology-enabled change Change adoption and training considerations Strong communication and stakeholder engagement Ability to turn complex problems into actionable design solutions TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention