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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 day ago
    £34000–£39000 yearly
    Full-time
    West Thurrock, Grays

    ASSISTANT GENERAL MANAGER Here at Puttshack we are recruiting an Assistant General Manager for our Lakeside Venue About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Our Vision To create experiences where play sparks connection and joy, where our guests choose return to, time and again. Our Mission To create lasting memories for people of all generations through a shared, world-class entertainment experience Our Purpose To transform mini golf into an extraordinary social experience Our Promise Is memory-making fun! Our beliefs are simple Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads. Our Values: • Bring your ‘A’ game - We strive for excellence in everything we do, • Lead the Way - Our associates (staff) embrace and are inspired by change, • Own the Fun - We revel in our guests’ enjoyment, • Care Deeply - We take great care of our guests, our associates and the communities we call home The Role: The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and ‘head office’. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM’s greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience: • Previous experience as an Assistant General Manager in high volume F&B. What’s in it for you? • Free golf & 50% discount on food and drink for up to 6., • 25 days holiday plus bank holidays, • Discretionary quarterly bonus, • Onboarding plan to set you up for success!, • Access to continuous development through a blended learning approach., • Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!, • Refer a friend – Up to £500 referral fee* (T&Cs apply), • Enhanced maternity & Paternity *, • Free meal on shift, • Enrolment to our communication community – PuttApp, • Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview • Bring everyone into play., • Bring your 'A' Game each and every day., • Lead by example by demonstrating Puttshack Core Values., • Develop the team through coaching and purposeful feedback., • Drive Associate engagement and entrepreneurial spirit., • Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests’ expectations, • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business, • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute., • Accountable for sales, profit, staffing and stock control targets as set by the GM, • Promote safe operational standards for both Guest and Associate safety., • Ensure that brand and operating standards are met., • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction., • Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities: BUSINESS Forecasting and controls – assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L – achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration – assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock – ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises – assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety – assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment – assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration – take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation – assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment – follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development – assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline – follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct – maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations – build and maintain excellent relations; meet and greet; maintain guest loyalty Service – ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback – assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings – assist the GM with appropriate briefings to enable managers and associates to fulfil guests’ arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers • Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team, • Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic., • Have impeccable presentation., • Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

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  • Pest Control Technician
    Pest Control Technician
    14 days ago
    £14–£17 hourly
    Full-time
    Hornchurch

    Pests R Us Ltd is a growing pest control company providing professional pest management services to domestic, commercial and public-sector clients across London and the surrounding areas. We are looking for a reliable, hardworking and customer-focused Pest Control Technician to join our team. This is a practical and varied role. No two days are the same, and you will visit a range of properties, identify pest problems, carry out treatments and provide customers with professional advice to prevent problems from returning. The ideal candidate will be someone who enjoys working independently, solving problems and dealing with customers professionally. Key Responsibilities • Attend scheduled domestic and commercial pest control appointments., • Investigate pest activity and identify the cause and extent of infestations., • Identify common pests including rats, mice, cockroaches, bed bugs, fleas, ants, wasps, flies and other nuisance pests., • Carry out pest control treatments safely and effectively using approved methods and products., • Set, inspect and maintain traps, bait stations and monitoring equipment., • Carry out follow-up visits and assess the effectiveness of treatments., • Identify potential pest entry points, harbourage areas and contributing factors., • Provide customers with clear advice and recommendations to prevent future infestations., • Complete treatment reports, photographs and job records accurately., • Communicate with the office regarding completed jobs, follow-up requirements and customer issues., • Maintain pest control equipment, PPE and company vehicles in a clean and professional condition., • Follow all company health & safety, COSHH and pest-control procedures., • Maintain a professional appearance and attitude when representing Pests R Us., • Build positive relationships with customers and site managers., • Identify opportunities for additional pest-control, proofing or preventative work where appropriate. Types of Properties You may work across a wide variety of environments, including: • Restaurants and food businesses, • Schools and nurseries, • Offices, • Residential properties, • Hotels and accommodation, • Property-management sites, • Shops and commercial premises, • Warehouses, • Construction sites, • Public-sector buildings, • Communal areas and external grounds Skills & Experience Essential: • Reliable and punctual., • Professional attitude and good work ethic., • Good communication and customer-service skills., • Practical and confident approach to problem-solving., • Ability to work independently and manage a daily schedule., • Good attention to detail., • Comfortable working in different environments and weather conditions., • Physically capable of carrying equipment, climbing stairs and working in confined or awkward areas., • Basic smartphone skills for completing job reports and uploading photographs., • Appropriate driving/riding entitlement for the vehicle being used. Desirable: • Previous pest control experience., • BPCA or RSPH pest-control qualification., • Commercial pest-control experience., • Knowledge of COSHH and safe pesticide use., • Experience with digital job-management or CRM systems., • Experience in proofing, bird control or other property maintenance work. Driving & Motorcycle Licence Because the role involves travelling between customer sites, applicants must have a suitable means of travelling to work locations. A full UK driving licence is preferred. Applicants who use a motorcycle or scooter are also welcome. A valid CBT with the appropriate motorcycle entitlement or a full motorcycle licence is acceptable where applicable. Any motorcycle/scooter used for work must have appropriate business-use insurance and comply with all legal requirements. Personal Qualities The successful candidate will be: • Reliable and trustworthy, • Hardworking and motivated, • Friendly and approachable, • Professional when dealing with customers, • Practical and good at solving problems, • Comfortable working alone, • Organised and able to manage their time, • Willing to learn new skills, • Confident using technology, • Presentable and respectful of customers’ homes and businesses Training & Development Previous pest-control experience is beneficial but not essential for the right candidate. Training can be provided to the successful applicant, including company procedures, pest identification, treatment methods, health and safety and customer service. There will also be opportunities to develop additional skills in areas such as: • Rodent control, • Insect control, • Bed bug treatment, • Bird control, • Pest-proofing, • Bird-proofing installations, • Commercial pest management, • Rope-access/property maintenance work What We Offer • Competitive salary/rates of pay., • Full training and ongoing development., • Company equipment and PPE., • Company vehicle where applicable., • Varied domestic and commercial work., • Regular work with established customers., • Opportunity to earn additional income through performance and additional work., • Career progression within a growing company., • Opportunity to develop specialist pest-control and property-maintenance skills., • Support from an experienced management team. Progression As Pests R Us continues to grow, there will be opportunities for the right person to take on additional responsibility. Potential progression could include: Pest Control Technician → Senior Technician → Team Leader → Operations/Field Supervisor There may also be opportunities to specialise in commercial pest management, bird control, proofing and property maintenance. The Ideal Candidate We are looking for someone who doesn’t simply want to turn up, complete a job and leave. The ideal candidate will take pride in their work, care about the customer experience and want to develop their skills as the company grows. If you are practical, reliable, motivated and enjoy solving problems, we would like to hear from you. Apply now to join Pests R Us Ltd and become part of a growing professional pest-control team.

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  • Digital Marketing Manager
    Digital Marketing Manager
    28 days ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

    No experience
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  • 7.5 Tonne Driver
    7.5 Tonne Driver
    2 months ago
    Full-time
    Rainham

    7.5T Caged Tipper Driver – Waste Collection We are looking for a professional, reliable and hardworking 7.5T Driver to join our waste collection team. The role involves driving a 7.5-tonne caged tipper to scheduled waste collection jobs, assisting with loading where required, and transporting waste to authorised disposal/tipping facilities. Key Responsibilities • Collect the company vehicle at the start of the working day., • Travel to scheduled waste collection bookings safely and on time., • Provide a professional and friendly service when dealing with customers., • Assist the team with loading waste into the vehicle when required., • Secure loads correctly and operate the vehicle safely and responsibly., • Transport collected waste to the designated disposal/tipping facility., • Ensure the vehicle is tipped and emptied on time each day., • Keep the cab and vehicle reasonably clean and presentable., • Complete basic daily vehicle safety checks and report any faults or damage., • Return the vehicle to the designated location at the end of the working day. What We're Looking For The successful candidate must be: • Professional and presentable, • Trustworthy and responsible, • Punctual and reliable, • Hardworking and willing to assist with loading, • Confident driving a 7.5T vehicle, • Comfortable working independently and as part of a team, • Able to communicate professionally with customers, • Safety-conscious and respectful of company vehicles and equipment Driver Requirements Applicants should hold: • A valid UK driving licence with the appropriate Category C1 entitlement, • A valid Driver CPC, where legally required for the work undertaken, • A valid Digital Tachograph Card, where required, • A suitable driving record for commercial vehicle insurance Previous experience driving 7.5T vehicles, caged tippers, waste collection vehicles, removals vehicles or similar commercial vehicles would be an advantage. Ready to Start? We are looking for someone who takes pride in their work and can be trusted to represent the company professionally. Immediate start available for the right candidate. If you're reliable, ready to work and fit the criteria above, apply today.

    No experience
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