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  • Group Operations Manager
    Group Operations Manager
    22 hours ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Dentist
    Dentist
    6 days ago
    £60000–£65000 yearly
    Full-time
    Hornchurch

    Role Overview The Harrow Dental Practice Ltd is seeking a qualified and dedicated Dentist to join our established dental practice in Hornchurch, Essex. Our practice provides a comprehensive range of NHS and private dental services, including general dentistry, preventive care, restorative dentistry, cosmetic treatments and dental implants. We are committed to delivering high-quality dental care tailored to the individual needs of our patients. The successful candidate will be responsible for providing comprehensive dental examinations, diagnosing oral health conditions, developing appropriate treatment plans and delivering a wide range of general and restorative dental treatments. The role involves managing patients' ongoing dental care, promoting preventive dentistry and working closely with our experienced team of dentists, dental hygienists and dental nurses. We are looking for a dentist with excellent clinical skills, sound professional judgement and a strong commitment to patient care, who can contribute to maintaining the high clinical standards and reputation of our practice. Duties • Conduct comprehensive dental examinations, assess patients' oral health and diagnose dental conditions, including tooth decay, periodontal disease and other oral health problems., • Develop and implement individual treatment plans based on patients' clinical needs, medical histories and oral health assessments., • Provide a range of general and restorative dental treatments, including fillings, crowns, bridges, root canal treatments, tooth extractions and other appropriate dental procedures., • Interpret dental X-rays and other diagnostic information to support accurate diagnosis and effective treatment planning., • Deliver preventive dental care and provide patients with professional advice on oral hygiene, dietary habits and maintaining long-term oral health., • Assess and manage patients presenting with dental pain, infections and other dental emergencies, providing appropriate treatment or referrals where necessary., • Explain diagnoses, treatment options, associated risks and costs to patients, ensuring informed consent is obtained before treatment., • Monitor patients' progress following treatment and arrange appropriate follow-up appointments to ensure continuity of care., • Maintain accurate and comprehensive clinical records, including examination findings, diagnoses, treatment plans and procedures undertaken., • Work closely with dental hygienists, dental nurses and other dental professionals to coordinate patient care and ensure the effective delivery of dental services., • Identify cases requiring specialist dental treatment and arrange appropriate referrals for orthodontics, endodontics, periodontics, oral surgery or dental implants., • Ensure all clinical procedures comply with General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, infection prevention and control procedures, and relevant health and safety regulations., • Keep up to date with developments in dentistry and participate in continuing professional development to maintain and improve clinical knowledge and skills. Who Are We Looking For • A recognised degree in Dentistry (BDS, DDS or equivalent)., • Current registration with the General Dental Council (GDC) and eligibility to practise dentistry in the UK., • Relevant clinical experience in general dentistry, including dental examinations, diagnosis, treatment planning and restorative dental procedures., • Experience in providing both NHS and private dental treatments would be desirable., • Strong clinical judgement and the ability to deliver safe, effective and patient-centred dental care., • Excellent communication and interpersonal skills, with the ability to explain dental procedures and treatment options clearly to patients., • A compassionate and professional approach to patient care, particularly when treating anxious patients or those requiring additional support., • Good organisational skills and the ability to manage patient appointments, treatment plans and clinical records effectively., • Ability to work independently while collaborating effectively with dental nurses, hygienists and other members of the dental team., • A commitment to maintaining high professional standards, patient confidentiality and continuing professional development.

    Easy apply
  • Interim Hotel Procurement Specialist
    Interim Hotel Procurement Specialist
    2 days ago
    Full-time
    London

    INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Associate Director
    Associate Director
    7 days ago
    £95000–£102500 yearly
    Full-time
    London

    Job Summary We are seeking a dynamic and strategic Associate Director to lead key initiatives within our organisation, driving excellence across multiple projects and teams. This role offers an exciting opportunity to influence organisational growth, oversee complex workflows, and foster innovative solutions. The Associate Director will be instrumental in managing project portfolios, coordinating cross-functional teams, and ensuring the successful delivery of initiatives that align with our mission and goals. A proactive leader with strong technical expertise and exceptional communication skills will thrive in this energetic environment dedicated to continuous improvement and impactful results.Duties • Lead the planning, development, and execution of strategic projects, ensuring alignment with organisational objectives., • Oversee multidisciplinary teams, providing guidance, mentorship, and performance feedback to foster a high-performing work environment., • Coordinate with stakeholders across departments to define project scope, deliverables, timelines, and resource requirements., • Conduct comprehensive data analysis to inform decision-making processes and optimise project outcomes., • Prepare detailed reports, presentations, and documentation to communicate progress, challenges, and solutions effectively., • Manage project budgets, schedules, and risk assessments to ensure timely delivery within scope., • Promote best practices in construction processes by leveraging extensive construction experience to guide project execution. Experience • Proven experience in project management within architecture, engineering, or related fields with a strong background in construction processes., • Strong report writing skills with the ability to clearly articulate complex ideas to diverse audiences., • Experience leading cross-functional teams on large-scale projects from inception through completion., • Excellent communication skills combined with a proactive approach to problem-solving and stakeholder engagement. Join us as an Associate Director (Rail) where your leadership will shape innovative projects that make a meaningful impact! We value energetic professionals eager to bring their expertise into a collaborative environment focused on growth, creativity, and excellence.

    Easy apply
  • Tyre Fitter
    Tyre Fitter
    17 days ago
    £25000–£30000 yearly
    Full-time
    Plaistow, Newham

    Mobile Tyre Fitter Job Description Job Title: Mobile Tyre Fitter / Mobile Tyre Technician Location: East London Reporting to Manager Employment Type: Full-time, Temporary with progression to Permanent Job Purpose The Mobile Tyre Fitter delivers high-quality tyre replacement, repair, and roadside assistance services directly to customers at their homes, workplaces, or stranded roadside locations. Operating from a fully equipped mobile service van, you will act as the face of the company, ensuring a safe, efficient, and professional experience for every customer. Key Responsibilities and Duties 1. Technical & Service Delivery Remove, refit, repair, and balance tyres on cars, vans, and light commercial vehicles. Conduct accurate tyre safety inspections, checking tread depth, wear patterns, and inflation pressures. Assess tyre damage to determine if a safe repair is possible under national safety standards or if a replacement is required. Ensure all locking wheel nuts and vehicle components are handled safely and re-torqued to manufacturer specifications. 1. Mobile Fleet & Asset Management Drive and maintain a company-allocated mobile service vehicle in compliance with road safety laws. Conduct daily pre-journey van inspections (fluid levels, lights, tyre condition). Keep the mobile unit clean, organized, and stocked with adequate tyre inventory and consumables. Maintain all onboard specialist tools, including jacks, air compressors, and portable balancing machines. 1. Customer Service & Communication Travel efficiently to scheduled and emergency call-out appointments within your designated area. Provide professional advice to customers regarding tyre maintenance, safety standards, and legal requirements. Process payments on-site and accurately complete digital job sheets, risk assessments, and invoices via a company mobile device. 1. Health, Safety & Compliance Strictly adhere to health and safety regulations, particularly when working at the roadside or in public spaces. Correctly deploy safety equipment, including high-visibility clothing, cones, and beacons. Safely dispose of worn or damaged tyres in accordance with environmental policies. Requirements, Qualifications & Experience Experience: Minimum of 1 - 3 years of tyre-fitting experience (experience operating a mobile service van is highly desirable but not mandatory). Licence: A valid, clean UK driving licence is required. Physical Fitness: Capability to meet the physical demands of the role, including regular lifting of tyres and heavy equipment. Technical Skills: Confident operating wheel balancers, tyre changers, and electronic diagnostic or tracking tools. Soft Skills: Strong time-management skills, a polite customer-facing manner, and the ability to work independently without direct supervision. Working Conditions & Benefits Hours: Standard shift patterns, which may include rotational weekends and participation in an on-call emergency rota. Environment: Primarily outdoor field work in varying weather conditions. Package Includes: Competitive base salary, performance-based bonus/commission schemes, company van, uniform, specialist tools, and ongoing training support

    Immediate start!
    Easy apply
  • Relationship Manager
    Relationship Manager
    27 days ago
    Full-time
    London

    • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal and escalated account queries on behalf of E A SHER LTD., • Manage client accounts and liaise with E A SHER LTD's administrative staff, insurers, underwriters and relevant stakeholders to ensure policies, renewals and claims-related matters are administered efficiently and within required timescales., • Lead, supervise and develop customer relations/client service staff, setting objectives, monitoring performance and providing coaching and training., • Support policy and account reviews and renewal negotiations with key clients, with a focus on maintaining client relationships, account value and retention., • Analyse client account, policy and renewal information to identify trends, risks and opportunities for improved client retention and business growth., • Investigate and resolve escalated client and account issues, including matters relating to policy administration, claims, renewals and service quality, and liaise with the relevant insurance and compliance functions where required., • Liaise closely with E A SHER LTD's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims and underwriting functions to ensure client requirements are effectively addressed., • Maintain accurate client account and relationship information within the CRM system and prepare reports for senior management on client accounts, renewals, complaints, service levels and relationship performance.

    No experience
    Easy apply
  • Area Manager
    Area Manager
    28 days ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

    Immediate start!
    No experience
    Easy apply
  • Shift Leader
    Shift Leader
    1 month ago
    £16.62 hourly
    Part-time
    Canary Wharf Estate, London

    Shift Leader - Wood Wharf Wood Wharf 14 Water St, Building D1/D2, London, E14 5GX, UNITED KINGDOM £16.62/hour Part Time The role Crate Wood Wharf is our newest venue, and we're looking for a Shift Leader to help keep it running at its best. This is the job that holds a shift together. You'll be on the floor and behind the bar, making sure service flows, guests are looked after, and the team has what it needs to do their best work. You're the link between the team and senior leaders: the person who spots the problem before it becomes one, and the one people come to when something needs sorting. We're after someone who is open, honest, straight-talking, and genuinely good with people. What you'll be doing Looking after guests • Bar service, greeting people as they arrive and come to the bar, • Talking people through the menu and making recommendations where needed, • Running pizzas to tables in good time, • Handling questions and complaints properly, including when a manager isn't on site, • Being an ambassador for Crate whenever you're on site Running the shift • Overseeing service so it flows, with the right people in the right roles, • Organising breaks, • Escalating what needs escalating, eg staff disputes, guest complaints, quality concerns, • Keeping the venue looking and feeling its best: layout, lighting, music, temperature, • Staying calm and methodical throughout service Standards and safety • Being the eyes and ears of the team, flagging developing risk situations to a manager or security, • Toilet checks and tidies, back of house, staff areas and waste management, • Correct stock storage and beer lines kept to the highest standard, • Reporting and chasing maintenance issues quickly Opening and closing • Opening up and having the venue ready to welcome guests by 12:00, • Printing and completing the paperwork: Opening Briefs, Toilet Checklists, Close Down Sheets, Waste Sheets, compliance diary, • Opening the EOD system and writing an accurate End of Day report for your shift, • Checking everyone has clocked in and out, • Assigning and signing off closing tasks, • Logging lost property in the EOD report and securing it, • Ensuring the building is secure on close What we're looking for • Experience leading shifts or supervising in a busy bar, pub or restaurant, • Someone who'd rather deal with a problem than pass it on, • Real interest in beer and drinks, and the appetite to learn our range properly, • Confidence handling a complaint or a difficult guest on your own, • Availability across a variable rota, including evenings and weekends What you get • Free staff meal and a drink on shift, plus staff soft drinks, • Generous staff discount across the whole company - bars and online shop, • Summer and winter whole-company staff parties, • Cycle to work bicycle loan scheme, • Career development opportunities, • Employee assistance programme Apply Hit apply and answer a few short questions. Tell us what you've run, and what you'd bring to a shift at Wood Wharf.

    Immediate start!
    No experience
    Easy apply
  • Senior / Sous Chef
    Senior / Sous Chef
    1 month ago
    £38000–£45000 yearly
    Full-time
    London

    Full-time - London Fields / Mare Street, East London About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a Sous Chef to help lead the kitchen and food programme day to day. This is not a traditional Sous Chef role. The right person will help run the kitchen during our in-house food programme while also working closely alongside a rotating line-up of chefs and collaborators during residencies and events. This is an exciting opportunity to be part of opening a new concept from the ground up while learning from different personalities, styles and approaches across the industry. The role will work in close partnership with our Group Head Chef to shape and execute the food offering outside of collaborations, while helping maintain consistency, standards and operational excellence across a constantly evolving programme. This role will be central to the identity and rhythm of the space. We are looking for someone who is organised, ambitious, adaptable and genuinely excited by food, hospitality and creative collaboration. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Sous Chef will play a key role in protecting those standards while helping the kitchen remain flexible, creative and well executed. What you’ll be responsible for Kitchen operations and service • Support the day-to-day running of the kitchen and lead services when required, • Work closely with the Group Head Chef to deliver the venue’s core food programme outside of collaborations and residencies, • Take ownership of kitchen organisation, prep systems, cleanliness and service flow, • Help ensure consistency, quality and strong execution across changing menus and concepts, • Support the setup and operational execution of guest chef residencies, takeovers and collaborative events, • Maintain calm and effective communication during busy services and fast-paced event nights Collaborations and events • Work alongside visiting chefs and collaborators during residencies and events, • Help support transitions between different kitchen concepts, menus and styles of service, • Assist with kitchen setup, prep coordination and operational readiness for events and takeovers, • Help ensure collaborators are supported operationally while maintaining the standards of the venue, • Contribute ideas and feedback to improve the overall guest and kitchen experience across the programme Team leadership and development • Support and mentor junior kitchen team members, • Help coach and develop a positive, accountable and professional kitchen culture, • Lead by example during prep and service with strong standards and attention to detail, • Support training and onboarding as the team grows Health, safety and compliance • Take ownership of kitchen health and safety standards, • Ensure the kitchen consistently operates in line with food safety and hygiene requirements, • Maintain strong systems around cleanliness, storage, labelling and HACCP procedures, • Help monitor stock rotation, wastage and kitchen organisation to maintain efficient operations, • Identify operational risks early and proactively solve problems before they affect service What we’re looking for We are looking for someone with strong kitchen fundamentals who is excited by the idea of helping build something new and working in a constantly evolving environment. You likely have: • Experience working as a Sous Chef or strong Junior Sous Chef in a quality-led restaurant, • Confidence running kitchen services and supporting day-to-day operations, • Strong understanding of kitchen organisation, prep systems and food safety, • Experience mentoring or supporting junior chefs, • A calm, solutions-focused approach during busy services, • Strong communication and organisational skills, • An interest in modern hospitality, collaborations and creative food concepts We think you’ll thrive if you are: • Excited by learning from different chefs and styles of cooking, • Comfortable working in a venue where things evolve regularly, • Adaptable, organised and proactive, • Passionate about hospitality and guest experience, • Motivated by helping build a kitchen and concept from the ground up, • Interested in being part of a creative and collaborative environment Ideal profile This role could suit someone who has worked as: • a Sous Chef looking for a more creative and varied environment, • a Junior Sous Chef ready to step into a broader leadership role, • someone excited by being part of opening and shaping a new venue from the beginning Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary: £38,000 to £45,000 including tronc, • Opportunity to help shape a new hospitality concept from the ground up, • As the business continues to grow, there will also be opportunities for development and progression into more senior kitchen leadership roles across the wider group. About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Rocola Studio is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

    Easy apply
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