Customer Consultant
hace 15 días
Bromley
Location: Bromley, UK Salary: £20,000 - £45,000 yearly Employment type: Full time Posting date: Mar 25 2026 • Talk and listen to the customer to build rapport and accurately qualify their requirements., • Demonstrate the most suitable options to the customer, encouraging them to experience the product., • Maintain contact to ensure that the customer is kept informed throughout the sales and pre‑delivery process., • Liaise with the customer to arrange a handover and to complete all paperwork for a timely registration of the vehicle., • Personally handover the vehicle and introduce the customer to the service team to secure future business., • Understand the customer journey experience and be committed to delivering an unrivalled level of customer service., • Ensure the Sales Process is followed in full., • Build a relationship between yourself and the service team., • Ensure opportunities for sales by other colleagues are maximised (i.e., Business Manager and Business Centre sales)., • Maximise every sales opportunity to meet personal sales and profit targets including conversions, test drives, warranty and add‑on sales., • Complete all administration required, accurately and on time., • Deliver excellent service to everyone, making sure their experience is memorable., • Attend appointments booked by our Sales Enquiry Team., • Previous experience as a Customer Consultant., • Proven track record in sales within a Main Dealer environment., • A full UK driving licence., • Self‑motivated, ambitious, willing to learn., • Work efficiently under pressure and towards set targets., • Deliver excellent customer service to every customer., • Experience working within a main dealer environment., • Sales driven and money motivated., • Excellent basic salary., • Realistic and uncapped OTE £50,000., • Toyota specific training., • Career progression all the way up to General Manager., • Bonus scheme based on hitting sales targets., • Additional bonus based on upselling and add‑ons., • Company car., • Fun, friendly working environment. Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for. #J-18808-Ljbffr