We are currently seeking enthusiastic and dedicated Early Years Practitioners to join our team. As an Early Years Practitioner, you will play a key role in providing high-quality care and education to young children, fostering their development and preparing them for future learning. Responsibilities: Plan and implement age-appropriate activities and learning experiences based on the Early Years Foundation Stage (EYFS) framework. Provide a safe, nurturing, and stimulating environment for children to explore, learn, and develop. Observe and assess children's development, maintaining accurate records and progress reports. Build positive relationships with children, parents, and colleagues to promote open communication and collaboration. Support children with their personal care routines, including feeding, toileting, and nap times. Promote positive behavior management strategies and encourage social skills and emotional development. Participate in team meetings, parent consultations, and continuous professional development opportunities. Maintain a clean, organized, and inviting learning environment, ensuring health and safety standards are met at all times. Requirements: Level 3 Early Years Educator qualification or equivalent (e.g., CACHE Level 3 Diploma in Childcare and Education, NVQ Level 3 in Childcare). Previous experience working with children in an early years setting is preferred. Knowledge of the Early Years Foundation Stage (EYFS) framework and its implementation. Strong communication, interpersonal, and organizational skills. Ability to work effectively as part of a team and independently. Passionate about early childhood education and child development. First Aid and Safeguarding training certificates are desirable. Flexibility to work various shifts, including mornings, afternoons, and occasional evenings. Joining our team offers the opportunity to make a positive impact on the lives of young children and their families. If you are a passionate and caring Early Years Practitioner with a commitment to early childhood education, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Central 17 Walthamstow London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Benefits: Flexible schedule Flexitime Full job description Overview Seeking Part-Time Doctors & Prescriber Qualified Nurses to work in Luxury Clinic - Flexible Hours and Well Paid, Opportunity to build a strong clientele in beautiful space. We are seeking a skilled and compassionate Doctors & Prescriber Qualified Nurses with to join our team. In this role, you will provide high-quality aesthetic treatments and services to clients, ensuring their comfort and satisfaction throughout their experience. As an Aesthetic Nurse Practitioner OR Doctor you will utilise your clinical expertise to assess client needs, develop personalised treatment plans, and deliver a range of aesthetic procedures in a safe and professional manner. Responsibilities Conduct thorough consultations with clients to understand their aesthetic goals and medical history. Perform a variety of aesthetic procedures, including but not limited to injectables (Botox, dermal fillers) and skin rejuvenation techniques. Develop tailored treatment plans that align with each client's individual needs and expectations. Monitor client progress and provide follow-up care to ensure optimal results. Maintain accurate and up-to-date client records in compliance with regulatory standards. Educate clients on post-treatment care and skincare regimens to enhance results. Collaborate with other healthcare professionals to ensure comprehensive patient care. Stay informed about the latest advancements in aesthetic medicine and participate in ongoing professional development. Skills Registered Nurse (RN) or Nurse Practitioner (NP) qualification with relevant license and NMC pin. Proven experience in aesthetic nursing or a related field is highly desirable. Strong knowledge of cosmetic procedures, products, and safety protocols. Excellent communication skills with the ability to build rapport with clients. Attention to detail and a keen eye for aesthetics are essential for success in this role. Ability to work independently as well as part of a collaborative team environment. Strong organisational skills and the ability to manage multiple tasks effectively. If you are passionate about aesthetics and committed to providing exceptional patient care, we invite you to apply for this exciting opportunity as an Aesthetic Nurse Practitioner. Job Types: Part-time, Freelance, Zero hours contract Pay: £150.00-£1,000.00 per day May start as 1 day a week/2 weeks and increase as candidate builds their portfolio Additional pay: Commission pay Day rate Benefits: Flexitime Schedule: Monday to Friday Weekend availability Work Location: In person Expected start date: 20/08/2025 Job Types: Freelance, Zero hours contract Pay: £100.00-£1,000.00 per day Work Location: In person Reference ID: AESTHETIC
Senior Hairdresser – Colour & Styling Specialist • Location: Farringdon, London (EC1), • Job Type: Full-Time, • Salary: £27,000 base with On-Target Earnings (OTE) up to £65,000 per year About Zulu Bonita Located in the heart of London’s Design District, Zulu Bonita has built a reputation for beautiful hair, excellent service, and a high-performing team. We combine a boutique salon experience with a relaxed, eclectic atmosphere, catering to all hair types. We are proud of the talented and diverse individuals who make our salon a success. The Opportunity We are seeking a talented and experienced Senior Hairdresser who is confident working with all hair textures in both colour and styling. This is an opportunity to thrive in a refined, design-led salon with a loyal, style-conscious clientele. We value professionalism, reliability, and individuality. If you are serious about your craft and want to join a focused, warm, and ambitious team, we would love to hear from you. Key Responsibilities • Provide exceptional colour, cutting, and styling services to the highest standard., • Build and maintain a loyal client base through expert consultation and outstanding service., • Collaborate with a supportive and professional team to maintain our shared high standards., • Engage in continuous learning through our strong internal education culture and partner training., • Contribute positively to the salon's vibrant atmosphere, from daily operations to creative projects. Ideal Candidate Profile Essential: • Significant experience and confidence in both advanced colouring and styling techniques., • Proficient and knowledgeable in working with all hair textures., • Hairdressing NVQ/SVQ Level 2 (or equivalent) qualification., • A professional, reliable, and passionate attitude towards the craft of hairdressing., • Must be able to reliably commute to our Farringdon (EC1) location. Desirable: • Specialist skills in braiding or hair extension installation., • Textured hair expertise. What We Offer Excellent Earning Potential & Benefits: • A competitive salary with an achievable OTE of up to £65,000 annually., • Generous commission structure, including up to 20% on retail sales., • 28 days of paid holiday., • Company pension scheme. Work-Life Balance & Perks: • A 40-hour work week, flexible across 4 or 5 days., • Every second weekend off., • Complimentary hair services and significant discounts on haircare products., • Regular team events and referral bonuses. Career Growth & Environment: • A beautifully designed, professional environment where your talent is recognised and celebrated., • A team culture that balances high standards with genuine support and warmth., • Advanced training, both internally and with our brand partners, to continually develop your skills., • Clear opportunities for career progression into educator, leadership, or creative roles.
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Overview: We are seeking a skilled Barber to join our team. As a Barber, you will be responsible for providing exceptional grooming services to our clients. The ideal candidate should have a passion for barbering, excellent customer service skills, and the ability to communicate effectively. Duties: • Perform a variety of barbering services including haircuts, beard trims, and kids cuts., • Provide personalized grooming consultations to clients., • Maintain cleanliness and organization of the barber station., • Stay up-to-date on the latest trends and techniques in barbering., • Proven experience as a Barber., • Proficiency in hair styling techniques., • Strong customer service skills., • Ability to communicate effectively in English.
Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 1 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.
Hair Cutting and Styling: Cutting hair according to client instructions or latest trends. Styling hair for everyday looks or special events. Hair Coloring: Applying hair dyes, highlights, lowlights, and balayage. Advising on suitable colors based on skin tone and style. Hair Treatments: Providing services like deep conditioning, scalp treatments, keratin treatments, and perms. Offering solutions for hair damage or scalp issues. Client Consultation: Understanding the client’s needs and preferences. Recommending styles and treatments suitable for hair type and lifestyle. Customer Service: Creating a friendly and professional salon experience. Building long-term relationships with clients. Maintaining Cleanliness and Hygiene: Sterilizing tools and keeping the workstation clean. Following health and safety regulations. Product Knowledge and Sales: Recommending hair care products tailored to the client. Educating clients on how to maintain their hairstyle at home. Keeping Up with Trends: Staying informed about new techniques, tools, and hairstyles. Attending training sessions and hairdressing shows when possible.
We are seeking a skilled and certified Lash Technician to join our friendly team. The Lash Technician will be responsible for providing high-quality eyelash extension services, including classic, volume, and hybrid sets, as well as lash lifts and tints. The ideal candidate will have a passion for enhancing natural beauty, excellent attention to detail, and a commitment to providing exceptional client experiences. Responsibilities: * Conduct thorough client consultations to understand their desired look and assess the health and suitability of their natural lashes. * Apply individual and/or volume eyelash extensions with precision and artistry, adhering to safety and sanitation standards. * Perform lash lift and tint treatments according to established protocols. * Educate clients on proper aftercare to ensure the longevity of their lash extensions or treatments. * Maintain a clean, organised, and sanitary workstation. * Stay up-to-date on the latest lash application techniques and trends. * Build and maintain a loyal client base through excellent service and professionalism. * Adhere to all salon/spa policies and procedures. * Assist with other salon duties as needed. Qualifications: * Valid lash extension certificate * Proven experience of minimum 2 years as a Lash Technician with a portfolio showcasing your work. * Proficient in various lash extension techniques (classic, volume, hybrid, mega volume). * Knowledge of lash lift and brow procedures is a plus. * Strong attention to detail and a commitment to precision. * Exceptional customer service and communication skills. * A passion for the beauty industry. Preferred Qualifications: * Certification in advanced lash extension techniques. * Experience with different lash brands and products. To Apply: Please submit your CV and a portfolio of your lash work.
· Conduct one-on-one or group sessions to explore career goals, interests, skills, and personal circumstances. · Help individuals identify suitable career options and make decisions about education or employment. · Provide interview coaching and support with job-search strategies. · Organize careers fairs, workshops, employer talks, and networking events. · Use assessments, questionnaires, and interview techniques to determine aptitudes and interests. · Assist in setting realistic and achievable goals, timelines, and steps to success Also assist to choose appropriate and market-oriented education courses for higher studies · Track client progress and review action plans as needed. · Maintain accurate and confidential records.
Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme
Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: • Acting as a point of contact between Students, Associate and Universities, Colleges., • maintain relationships with students, agents and Universities to understand their needs., • Engage with offer holders through multiple communication channels., • you will be meeting with many students, parents, agents and universities every day., • Contributing to our rapidly growing UK and international marketing and sales strategies., • Responding to Clients queries and resolving their objections to get them to make a purchase., • Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university., • Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion., • Providing associates, students with detailed and accurate quotations and cost calculations., • Meeting with Students, Associates and Universities virtually or during sales visits., • Collaborate with the marketing team to develop and implement effective sales strategies., • Maintain accurate and up-to-date records of all sales activities in our Company system., • Creates sales plans and recommends cost-effective sales practices., • Represent Escape Ilford College of Business Management at events and exhibitions as needed., • Serves as primary sales resource and helps address issues.
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update., 2. Perform Haematology, and other related tests accurately and efficiently., 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently., 4. Perform/ monitor quality control program., 5. Assist in stock control., 6. Be aware of current advances and appraise new techniques., 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities., 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’., 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct., 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary., 11. Operate and maintain all analytical equipment in the department., 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures., 13. Interpret complex scientific data and enter test results on pathology computer system., 14. Check reports for further action by clinical staff., 15. Authorise reports as delegated within departmental policy., 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation., 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required, 2. To maintain own personal development and attend departmental meetings as required., 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice., 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.