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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery • Support the planning and delivery of a varied sports and activities program suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you’ll have the tools and support to take the next step – and the one after that. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: • Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers., • Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships., • Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements., • Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance., • Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?

Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales? Brand new store opening in Chichester, South Street, West Sussex. • Lead the local business strategy with the Area Manager and continuously reach performance targets., • Coach and inspire the team to deliver an excellent customer experience., • Define daily objectives and actions to drive KPIs; develop monthly plans based on productivity targets., • Ensure excellent store administration, manage inventory and day‑to‑day operations., • Drive employee wellbeing and engagement with regular 1‑to‑1 meetings and celebrating successes., • Prior relevant Store Manager experience or equivalent within retail or hospitality., • Strong people‑management skills (communication, motivation, coaching, connection, inspiration)., • Experience sharing knowledge to drive behavioural change and develop others., • Decision‑making and problem‑solving skills., • Training and development opportunities., • Competitive bonus scheme., • Rituals employee discount., • Quarterly product allowance., • Numerous wellbeing initiatives and EAP., • Company and team events. #J-18808-Ljbffr

40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. Store Manager in Bognor Regis. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it. • Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service., • Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together., • Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition., • Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job., • Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key., • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work., • Knowledge. Be proud of your track record in developing high performing and engaged retail teams., • Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results., • A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders., • Customer Focus. Ensure the customer remains at the heart of everything you do., • Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver., • Flexibility. Be there when your team need you, understand priorities and plan effectively., • Yourself. Bring your whole self to work and let your true personality shine through. You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you’ll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers. Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. #J-18808-Ljbffr

place PO19 1LB Chichester calendar_today 10.06.2026 business Rituals Cosmetics Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop’s success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales? This position is for our brand new store opening in Chichester!Address: South Street, Chichester, West Sussex As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience! You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success! High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated. On top of that, you have: • Prior relevant Store Manager experience or equivalent within retail or hospitality., • People management skills (e.g., communication, motivation, coaching, connection, and inspiration), • Experience in sharing knowledge to drive behavioural change and develop others., • Decision making and problem solving skills. #J-18808-Ljbffr

Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. • Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed., • Typical tasks include:, • Helping customers on the shop floor & providing good all-round customer service, • Promoting our campaigns and any in-store sales to customers, • Working on window and shop displays to make them look their best, • Keeping the shop tidy, clean and well organised – some light housekeeping, • Helping your fellow volunteers and staff with customer queries Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop. • A 25% discount on donated goods and 10% discount on New Goods in our shops, • Unlimited, free, and confidential support by Retail Trust, • Access to training and development, • Reasonable travel expenses reimbursed, • Refreshments available, • Volunteer certificates, references and long service awards provided, • Access to discounts with other retailers This role is available at various times on the following days: Monday, Thursday Maximum volunteer group size for this opportunity: 2 #J-18808-Ljbffr

Store Manager – Retail Crawley £38k + Benefits An exciting opportunity has arisen for an experienced Store Manager to join a well-established and growing retail business based in Crawley. Offering a salary of £38,000 plus an excellent benefits package, this is a fantastic chance to lead a busy retail branch within a customer-focused environment. Operating across the UK for many years, the company has built a strong reputation for delivering excellent customer service, developing high-performing teams, and maintaining a strong high street presence. Working on a 7-day rota basis, this role would suit a commercially focused manager who enjoys motivating teams and driving store performance. Duties & Responsibilities • Lead the day-to-day running of the retail branch to achieve sales and profitability targets, • Manage, coach and develop staff to create a high-performing team culture, • Ensure excellent customer service standards and resolve customer queries professionally, • Oversee stock control, security procedures and operational compliance within the store, • Support recruitment, training and staff development activities across the branch What Experience is Required, • Previous experience managing a retail store or branch environment, • Strong leadership skills with the ability to motivate and develop teams, • Experience managing budgets, KPIs and delivering excellent customer service Salary & Benefits, • Salary of £38,000, • Excellent benefits package, • Ongoing training and career development opportunities, • Supportive and established retail environment Location The role is based in Crawley and is easily commutable from Horsham, Redhill, East Grinstead, Haywards Heath, Reigate and Brighton. How to Apply To apply, please send your CV to Kate Morgan of CV Screen in strict confidence. Alternate Job Titles • Branch Manager, • Retail Branch Manager, • Store Operations Manager, • Assistant Area Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. JBRP1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: • We have a Christmas shutdown period, • We only work occasional Saturdays, on a rota basis, • We don't open our branches on Sundays, • Our branches close at 4:30pm during the week, we support your work/life balance!, • We offer a FREE Healthcare plan for all our employees, • Exceptional monthly Branch Bonus Industry leading induction and training programmes, • Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: • Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations, • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers, • Provide exceptional customer service and support to new and existing customers, • Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans, • Responsible for route planning, safe driving and keeping the Company vehicle clean, • Supporting the Branch Manager with actions and activities on time, in full, • Compliance with Health and Safety, company policies and procedures, • Ensure excellence in customer service, operational standards and Branch sales targets are achieved, • Support the delivery of sales targets whilst developing and maintaining positive customer relationships, • Assist with the delivery of branch operations, • Provide support and assistance to Branch colleagues as required, • Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: • Passion and energy to deliver exceptional customer service and achieve business targets, • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers, • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy, • Good organisational skills, with ability to prioritise and use own initiative, • Confident IT user, with experience of MS Office and industry standard software eg SAP, • A full and valid driving license is essential, and a FLT licence could be a distinct advantage, • Previous branch stock take experience could be a distinct advantage, • Comfortable to work in a small team and on occasion, alone, • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: • You will be rewarded with a very competitive basic salary, • An excellent monthly bonus scheme, • 25 days holiday, plus statutory holidays - normally 33 days in total each year, • Free Healthcare plan for all employees, • Enhanced Maternity and Paternity benefit, • Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown, • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success, • Company Pension Plan, • Employee discount on Eurocell products, • Discounts across many well-known online and high street retailers, • A blend of training, including e-learning and on the job training to help your career development, • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it, • Colleague Referral Programme; we pay you for successfully referring people to join our team, • Excellent opportunities to grow with us, and progress your career JBRP1_UKTJ

Squires Garden Centre, Sixth Cross Road, Twickenham, London, City of, United Kingdom Posted Wednesday 3 June 2026 at 00:00 Your primary responsibility will be to provide management support to the Garden Furniture Department. Working closely with the Garden Centre Manager to help the department succeed. Full time, 40 hours Rota: Alternate Monday 09:00 - 18:00, Tuesday 09:00 - 18:00, alternate Wednesday 09:00 - 18:00, Thursday 09:00 - 18:00, Friday 09:00 - 18:00, alternate Saturday 09:00 - 18:00 and Sunday 09:00 - 17:30 • Maintain good control over stock levels, including accurate ordering and stock clearance where necessary, • Co‑operate fully with line management and Product Managers, • Take responsibility for the whole in the absence of the Manager, • Purchase within the company product range within company guidelines, • Feed back on current and new products to optimise range and stock availability, • Close liaison with relevant Product Manager to ensure the optimum range and stock availability, • Use initiative to increase sales in the department, • Generate sales opportunities through interaction with customers, • Standards of appearance are monitored and maintained, • Organise and allocate team and individual tasks, in line with customer service needs, • Handle queries and complaints with courtesy, referred where necessary to the Manager and Product Manager To be successful in this role, we are looking for people who are motivated, customer‑focused, and proactive. We value employees who provide excellent customer service. In return we offer a comprehensive benefit package as below. • Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service., • Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service., • Bonus – Non‑contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date)., • Pension – Defined Contribution Pension Plan to new employees; company matches appropriate contributions., • Attendance – After one year’s service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro‑rata) will be added to your holiday grant as a "Thank you"., • Made A Difference Scheme (M.A.D) – Monthly reward for outstanding customer service., • Learning & Development – Opportunities to enhance and develop skills and confidence., • Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early; after 2 years service you receive £25 Squires gift voucher (pro‑rata for less than 40 hours)., • Cycle2work scheme – 25% to 39% saving on new cycling equipment after 1 year’s service., • Child's first day at school – After 1 year’s service, flexible schedule to pick up child from school., • RHS Membership or a Tree / Shrub – After 1 year’s service, choose a tree or shrub each year up to £50 retail or £50 towards RHS annual membership., • Employee Assistance Programme (EAP) – After 2 years service eligible to join EAP for wellbeing resources., • Retirement – After 15 years service, contracted hours reduced by a fifth but pay remains same for final 3 months., • Free Parking – Available to all employees in designated parking areas on site. #J-18808-Ljbffr

The Role: We are seeking a driven, confident, and customer focused Car Sales Executive to join a highly successful main dealership based in Chichester. This is an exciting opportunity for an ambitious individual who thrives in a fast-paced retail environment and is motivated by delivering exceptional customer service while maximising sales opportunities. Responsibilities & Requirements of a Car Sales Executive: Deliver an exceptional and personalised customer experience from start to finish. Engage with customers professionally and confidently, both face-to-face and digitally. Actively promote new and used vehicle stock to maximise sales opportunities. Complete all sales administration accurately and promptly. Maintain strong product knowledge of the latest models, features, and finance options. Work collaboratively with the sales management team to achieve monthly targets. Conduct structured follow-up to ensure repeat business and customer retention. Represent the dealership brand to the highest standard at all times. Package: Basic Salary: £18,000, realistic & achievable OTE £75,000+ (Uncapped commission!), plus a company car & fantastic company benefits. Hours: Monday–Friday: 8:30am – 6:00pm, Saturday: 9:00am – 5:00pm, Sunday: 1 in 3 rota – 10:00am – 4:00pm If you believe you have the enthusiasm, drive, and customer-focused mindset to thrive as a Car Sales Executive, we would love to hear from you. Don’t worry if your CV is out of date, get in touch and we can help you with the rest. To apply for the role and find out more, please forward your CV to Josh Maitland at Silcom Recruitment or call to discuss in strict confidence

Product Quality Assurance Co-ordinator Are you passionate about food quality, attention to detail, and ensuring customers receive the very best products? I'm looking for a proactive and organised Product Quality Assurance Co-ordinator to join a growing team and play a key role in maintaining the highest standards across our fresh produce operations. This is an exciting opportunity to work at the heart of a dynamic business, helping to ensure that premium fruit entering our packhouse and leaving as finished products consistently meets customer expectations, food safety requirements, and industry standards. The Role: As a Product Quality Assurance Co-ordinator, you'll work closely with multiple departments to ensure product quality, stock accuracy, traceability, and compliance throughout the supply chain. Key responsibilities include: Managing stock control Allocating stock to customer orders based on availability and priority Coordinating stock distribution Conducting raw material inspections and quality checks Investigating quality concerns and supporting corrective actions Verifying compliance with customer specifications and food safety standards Supporting product sampling, shelf-life management, and quality reporting Carrying out routine verification checks on equipment You: Experience within a quality assurance or quality control role in the fresh produce or food sector Food Safety Level 2 certification Knowledge of retail and food safety standards Strong analytical and problem-solving abilities Excellent attention to detail and organisational skills Strong IT skills, including Microsoft Office applications Confident communication skills with the ability to build relationships across teams and with external stakeholders A positive, "can-do" attitude and the confidence to challenge when quality standards are at riskCustomer-facing experience would be an advantage but is not essential. Why Apply: Salary £37,900 Discretionary annual bonus Private Medical Gain exposure across multiple areas of the business, from production and farming to commercial operations Work in a varied role where no two days are the same Contribute directly to customer satisfaction and business success Develop your skills within a supportive and collaborative environmentDue to the seasonal nature of the business, flexibility around working hours is required. Opportunities may also arise to support other areas of the business during quieter periods. WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy

Role: Product Quality Assurance Coordinator Location: Chichester Salary: £37,500 Our client is looking for a Product Quality Assurance Co-ordinator who will work closely with multiple departments to ensure product quality, stock accuracy, traceability, and compliance throughout the supply chain. Responsibilities include: Manage stock control processes to minimise waste and maximise customer satisfaction. Allocate stock to customer orders based on availability, quality, and priority. Coordinate stock distribution with production, warehouse, and labelling teams. Conduct inspections and quality assessments of incoming raw materials. Monitor product appearance, packaging, labelling accuracy, and weights. Investigate quality concerns and support corrective and preventative actions. Maintain accurate quality assurance and stock records. Verify compliance with customer specifications, food safety requirements, and industry standards. Support product sampling, shelf-life management, and quality reporting activities. Carry out routine verification checks on equipment and processes. Skills and experience: Previous experience in a Quality Assurance or Quality Control role within the fresh produce or food manufacturing sector. Food Safety Level 2 certification. Good knowledge of food safety, quality, and retail standards. Strong analytical and problem-solving skills. Excellent attention to detail and organisational abilities. Proficiency in Microsoft Office and other IT systems. Strong communication skills with the ability to build effective relationships across teams and with external stakeholders. A positive, proactive attitude and the confidence to challenge processes when quality standards may be compromised.WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy

After-Sales & Customer Operations Manager £40,000 to £55,000 plus performance related bonus Tangmere, Chichester – Onsite role About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK we generate over 100,000 customer enquiries each month and book tens of thousands of vehicles over the same period through our high-traffic websites and nationwide operations. We have now launched across the United States, with multiple States already live and an ambitious plan to expand nationwide. Our rapid expansion and success have been driven by outstanding people, a strong culture, and our ability to lean into the advantages of cutting-edge technology. We are not a speculative startup. We have been established for over 15 years, are highly profitable, and have achieved this scale without external funding. That gives us both security and momentum – and yet, despite our size, we have kept the excitement, energy and ambition of a startup. Our team is collaborative, ambitious and relentlessly driven to be the best and most exciting place to work in our sector. Our aim is bold: to build a billion-dollar valuation within the next five years. Along the way, we want our growth to make a positive difference to others. We have already donated over £1 million to various charities, and as we scale, so too will our donations. About the Role We are looking for a hands-on, commercially minded manager with strong operational leadership and negotiation skills. This role would suit someone experienced in managing customer operations, after-sales teams, escalations, or service-based environments where balancing customer experience with commercial outcomes is essential. A major part of this role is skilled negotiation: keeping deals on track when issues arise, protecting margin, maximising completed collections across the business, and ensuring revised outcomes are commercially sound, fair, and professionally handled. You will lead the After-Sales & Customer Operations team, who coordinate vehicle collections, manage discrepancies, negotiate adjusted prices, and handle customer complaints. Your leadership, decision-making, and commercial judgement will be crucial in maintaining profitability, reducing cancellations, maximising successful collections, and driving operational standards across the department. Key Responsibilities TEAM LEADERSHIP & STRUCTURE Lead, support, and manage a team of After-Sales Coordinators, setting clear expectations and processes. Build a transparent, fair, and stable culture with consistency in communication and behaviour. Ensure compliance with all operational and negotiation procedures. Coach and develop the team to improve negotiation capability, customer handling, and operational performance. AFTER-SALES OPERATIONS Oversee the full lifecycle of vehicle collections once booked by Sales. Ensure the team assesses customer or operational discrepancies accurately and follows structured negotiation and resolution processes. Support consistent decision-making across customer issues, pricing changes, and operational challenges. Drive process improvements to improve customer experience, reduce cancellations, and increase operational efficiency. NEGOTIATION & COMMERCIAL MANAGEMENT Lead or oversee complex negotiations to maximise completed collections and retain deals wherever commercially viable. Train and support the team in managing pricing or service changes confidently and professionally. Balance customer experience with strong commercial discipline. Make final decisions on disputed cases, weighing customer impact, operational considerations, and profitability. Protect commercial performance while minimising unnecessary cancellations and lost collections. CUSTOMER ISSUE RESOLUTION Handle escalated issues with a calm, professional approach. Resolve customer disputes confidently while protecting the interests of the business. Implement improvements to reduce recurring customer or operational issues. COMMERCIAL ACCOUNTABILITY Monitor KPIs including negotiation success, cancellation rates, collections performance, profitability, and customer satisfaction. Ensure incentive schemes are used fairly and not manipulated. Identify process gaps and implement improvements. Produce regular reports and operational insights for senior leadership. CROSS-FUCTIONAL COLLABORATION Work closely with Sales, Transport, and Finance teams to improve operational efficiency and customer outcomes. Support improvements in pricing accuracy, customer communication, and collections performance. Help drive alignment and accountability across departments. Skills & Experience Required Essential Strong, proven negotiation skills — able to manage difficult conversations, retain business, and protect commercial outcomes. Experience leading a team in an operational, customer service, after-sales, contact centre, or service delivery environment. Commercially aware with strong decision-making ability. Skilled in handling escalations, complaints, and customer disputes. Experience working to KPIs, performance targets, and structured operational processes. Excellent verbal and written communication skills. Strong organisational and people management capability. Desirable Automotive or vehicle-related knowledge would be a strong advantage, but is not essential. Experience within high-volume operational, logistics, customer service, retail, marketplace, or service-led businesses. Experience improving processes, workflows, or team structures. Experience managing teams within fast-paced or scaling businesses. Personal Attributes Strong, fair leader who can stabilise and develop a team. Commercially minded with sound judgement and decision-making ability. Resilient, calm under pressure, and solutions-focused Consistent, transparent, and able to hold people accountable Improvement-focused, proactive, and operationally driven. What We Offer Competitive salary + performance-related bonus. Opportunity to lead and improve a business-critical team. Supportive senior leadership and room to implement change. Benefits and Perks Comprehensive pension package Wellbeing and employee support programme Discounted gym memberships and on-demand GP service Retail and leisure discounts across major brands Regular team events, summer and Christmas parties Free food Fridays and fresh fruit available for staff working on site Free on-site parking Discounted garage services for vehicle owners Counselling and financial assistance helplines

Senior Conversion Rate Optimisation (CRO) Manager Salary Range: £50,000 – £60,000 plus performance Bonus Hybrid Tangmere, West Sussex, or fully Remote About Us We are the clear market leader in our sector and one of the fastest growing car buying companies in the world. In the UK we generate over 100,000 customer enquiries each month and facilitate the purchase of thousands of vehicles through our high traffic websites and nationwide operations. We have now launched across the United States, with multiple states already operational and an ambitious plan to expand nationwide. Our rapid expansion and success have been driven by outstanding people, a strong culture, and our ability to lean into the advantages of cutting-edge technology. We are not a speculative startup. We have been established for over 15 years, are highly profitable, and have achieved this scale without external funding. Our target is bold: we are working towards a billion-dollar valuation within the next five years. Along the way, we want our growth to make a positive difference to others. We have already donated over £1 million to various charities. The Role: Delivering Conversion Optimisation at Scale Reporting to the Head of CRO, you will play a key role in supporting delivery of the UK and US CRO roadmaps, helping drive optimisation initiatives that contribute directly to business growth objectives, bookings and commercial performance. This is a highly hands-on role spanning experimentation, analytics, UX optimisation, customer journey design, CRM optimisation, sales-assisted conversion and commercial performance improvement. You will work closely with the Head of CRO, Marketing, Product, Engineering, Data and Sales teams to identify opportunities, prioritise initiatives and deliver measurable business impact. Key Responsibilities Experimentation & Testing Ownership • Own significant elements of the CRO experimentation roadmap., • Develop hypotheses based on customer behaviour, analytics and business objectives. • Run A/B and multivariate testing programmes., • Analyse results and communicate findings., • Support delivery of the wider CRO roadmap and agreed optimisation objectives., • Prioritise experimentation activity based on commercial impact, customer insight and business goals., • Build and maintain a structured experimentation backlog. End-to-End Conversion Optimisation • Analyse customer journeys from first website visit through to completed booking., • Identify friction points and conversion opportunities., • Improve lead generation, engagement and booking conversion rates., • Support optimisation of both online and offline customer journeys., • Support initiatives that improve performance across the full customer journey, from initial enquiry through to booking, collection and customer experience. Website & On-Site CRO • Optimise landing pages, forms, funnels and user journeys., • Produce wireframes, user flows and journey maps., • Work closely with developers and designers to implement improvements. Omni-Channel Optimisation • Improve performance across website, phone, SMS, email, WhatsApp and live chat., • Test messaging, timing and communication strategies., • Support seamless customer experiences across channels. Sales & Offline Conversion Optimisation • Analyse lead routing and follow-up processes., • Improve sales-assisted conversion performance., • Support optimisation of scripts and customer communication journeys. Data, Analytics & Insights • Write SQL queries and interrogate large datasets., • Build dashboards and reporting frameworks., • Translate data into actionable recommendations. Technology & Tooling • Work within CRO, analytics, CRM and experimentation platforms., • Support tracking, attribution and measurement improvements., • Identify opportunities to leverage AI, automation and emerging technologies to improve customer experience, conversion performance and operational efficiency. Cross Functional Collaboration • Work closely with Marketing, Product, Engineering, Data and Sales teams., • Ensure optimisation initiatives are delivered effectively and at pace. Reporting & Continuous Improvement, • Report on experimentation outcomes and business impact., • Contribute to a culture of continual optimisation and learning., • Ensure optimisation initiatives are measured against meaningful commercial outcomes including bookings, collections and revenue contribution where appropriate. • Support delivery and reporting of CRO-related OKRs across UK and US operations. What We're Looking For • 5–8+ years' experience in CRO, Growth, Product Optimisation or a similar commercially focused role., • Proven experience owning experimentation programmes., • Strong understanding of conversion psychology and customer behaviour., • Hands-on experience running A/B testing programmes., • Strong analytical capability and commercial awareness., • SQL skills and confidence working with large datasets., • Strong UX intuition and customer journey understanding., • Experience working closely with developers and technical teams., • Experience within lead generation businesses highly desirable., • Experience optimising sales-assisted customer journeys highly desirable. • Excellent communication and stakeholder management skills., • Comfortable operating in fast-paced, entrepreneurial environments., • Experience working within an OKR-driven or performance-focused environment., • Experience using BI and reporting platforms such as Power BI, Looker, Tableau or similar., • Strong commercial mindset with the ability to balance customer experience improvements with business outcomes. Location and Flexibility Our offices are based on the South Coast (Tangmere and Portchester). The role can be office based, hybrid, or fully remote for the right candidate, with quarterly in-person collaboration sessions encouraged. Why Join Us? • Competitive salary and performance-based bonus., • Significant ownership and autonomy., • Exposure to one of the largest lead-generation operations in the UK automotive sector., • Opportunity to help shape and scale optimisation across both established UK operations and a rapidly growing US business., • A culture that rewards initiative, pace and performance., • Growing international footprint and exciting long-term growth plans., • Opportunity to work directly with senior leadership on high-impact growth and optimisation initiatives. Benefits and Perks • Comprehensive pension package., • Wellbeing and employee support programme., • Discounted gym memberships and on-demand GP service., • Retail and leisure discounts across major brands., • Regular team events, summer and Christmas parties. • Free food Fridays and fresh fruit available for staff working on site., • Free on-site parking., • Discounted garage services for vehicle owners., • Counselling and financial assistance helplines

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