Scheme manager jobs in Dagenham - Page 2Create job alerts

We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned – in our work together Agile – in the face of challenge Accountable – to our promises Action – with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn’t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: * 33 days holiday (inclusive of Bank Holidays) * Employee Assistance Programme * Annual Incentive Plan * Life Assurance * Health & Wellbeing Programme, including health cash plan and employee assistance * Pension Plan * High St Reward Scheme * Refer a Friend Programme * Free Parking * Frequent Technology User Free Eye Care * Employee Recognition Programme * And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process * Initial discussion with our Resourcing Team. * On-site interview process (1–2 stages depending on role). * Successful candidates will be notified, and start dates confirmed. If you haven’t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name

School Premises Manager A skilled Premises Manager is required to oversee facilities management, site maintenance, health and safety compliance, and contractor coordination within a school environment, ensuring efficient operations and high standards across the premises. If you’ve also worked in the following roles, we’d also like to hear from you: Facilities Supervisor, Estates Officer, Caretaking Manager, Building Services Manager, Facilities Manager, Estates & Facilities Manager, Lead Caretaker, School Site Supervisor, Facilities and Maintenance Manager, Caretaking Supervisor This role is known internally as a Site Manager SALARY: £33,641 to £34,506 per annum + Benefits LOCATION: Barkingside, Ilford, Essex (IG6) JOB TYPE: Full-Time, 1 Year Fixed Term Contract WORKING HOURS: 40 hours per week JOB OVERVIEW We have a fantastic new job opportunity for a Premises Manager to lead the day-to-day management of a school site, ensuring facilities are safe, compliant and maintained to a high standard. As a Premises Manager you will oversee planned and reactive maintenance, manage contractors and support caretaking and cleaning teams while ensuring smooth site operations. The Premises Manager will work closely with leadership to maintain a safe, efficient and well-organised environment, supporting continuous improvement across facilities and services. This is an excellent opportunity for a Premises Manager with facilities management experience to make a meaningful impact within a supportive education setting. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Premises Manager include: • Oversee Site Operations: Ensure maintenance, safety, security and compliance across all facilities, • Plan Maintenance Programmes: Deliver preventative maintenance, inspections and improvement works, • Manage Contractors: Coordinate external contractors ensuring high standards and compliance, • Lead Site Teams: Supervise caretaking and cleaning staff, allocating duties effectively, • Ensure Health and Safety Compliance: Maintain risk assessments, records and statutory requirements, • Monitor Site Services: Oversee systems such as alarms, heating, electrical and security, • Coordinate Deliveries and Storage: Manage goods, stock control and safe storage of materials, • Support School Operations: Ensure facilities are ready for daily use and lettings activities, • Manage Budgets and Resources: Control maintenance supplies and expenditure effectively, • Communicate with Stakeholders: Liaise with leadership, staff and visitors regarding site matters CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in facilities or maintenance management or a similar role, • Strong knowledge of health and safety regulations and compliance, • Excellent organisational and time management skills, • Ability to work independently and lead a team effectively, • Strong communication and interpersonal skills, • Experience with maintenance planning and site inspections, • Ability to carry out minor repairs and maintenance tasks, • Competent in basic ICT systems and record keeping, • Commitment to safeguarding and promoting the welfare of children DESIRABLE • A proactive and positive approach to problem-solving, • Relevant health and safety training or willingness to undertake training, • Ability to respond effectively to unexpected situations BENEFITS • Great opportunities for professional development, • NEST pension scheme (subject to eligibility), • O2 discounts and Specsavers corporate eye test vouchers, • Flexible working opportunities, • Eligibility for NUS Card and CSSC membership, • Well-being programmes including retreats, yoga and wellness apps, • Cycle-to-work and Electric Vehicle Lease Schemes, • Free staff lunch and on-site parking, • This role requires a DBS check Pre-employment checks The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks. Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14552 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Barkingside, Ilford, Essex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Main contractor is seeking an experienced Senior Site Manager to join a £120M new build RC Frame residential development in East London. The project is due to break ground in May, so you will be overseeing the project from inception to completion. This is a fantastic opportunity to take on a senior role on a large-scale scheme, reporting directly to the Project Manager and playing a key part in driving the project through its delivery phases. Key Responsibilities • Oversee and manage day-to-day site activities to ensure the project is delivered on time, within budget, and to the highest standards of quality and safety., • Report directly to the Project Manager, supporting the overall delivery of the £120M residential scheme., • Manage key packages and coordinate subcontractors across the RC frame and build stages of the project., • Lead and support the site team, ensuring all works are carried out in line with programme requirements, construction standards, and health & safety regulations., • Monitor subcontractor performance, ensuring works are completed to programme and to the required quality standards., • Identify and resolve site issues proactively to prevent delays and maintain project momentum., • Maintain strong communication with the wider project team, consultants, and stakeholders., • Ensure accurate site reporting, including progress updates, programme tracking, and issue management., • Promote a strong safety culture across site, ensuring full compliance with company and regulatory health & safety procedures. Qualifications & Experience • Trade background with additional qualifications in construction or site management preferred., • Proven experience delivering new build residential projects, ideally with RC frame construction., • Experience working for a main contractor on large-scale schemes., • SMSTS, First Aid, and CSCS Card required., • Strong leadership skills with the ability to manage site teams and multiple subcontractors effectively., • Excellent understanding of health & safety policies and site compliance., • Proficient in MS Office, Procore, and construction management software. If you feel this opportunity aligns with your experience, please apply via the link below and we will be in touch to arrange a confidential discussion

We are currently working with a well-established Housing Association who are looking to recruit an experienced Scheme Managerto support the delivery of housing services within older persons accommodation across the Wiltshire area. This is a customer-facing role responsible for providing day-to-day t

Residential Scheme ManagerSalaryUp to £27,000 per annumLocationMarlborough Court - Nottingham, NG2 6BYIn our Residential Scheme Manager role, youll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. As a Residential Scheme Mana

A Scheme Manager's job is varied and no two days are the same! You'll support our residents with another Scheme Manager at Clevedown, our peaceful sheltered housing scheme in Lewes. Clevedown has beautiful gardens much enjoyed by our residentsResponsibilities include:Dealing with day to day enquires

Your new company We're recruiting a confident, organised and people-focused professional to provide 12 weeks of Scheme Manager cover across three supported housing schemes for older adults in Sheffield. This is an excellent opportunity for someone experienced in housing or scheme-based support who c

About The RoleExciting opportunity for a Scheme Manager based in Tunbridge Wells in our General Needs team. As our Scheme Manager, you will need to:Get to know and build the trust of our clientsHelp clients to live independ.

Title:Sheltered Housing Scheme ManagerContract Type:Permanent,FT36 HoursSalary:£26,712 per annum to £28,879 per annum(Regional salary)depending on experienceWorking Location:Stratford, ManchesterPersona:Site Based Worker: Contractual hours to be worked fromallocatedsite(s), with ad hoc office atte

Scheme Manager Non ResidentialEarn £19,710 per year (for 30 hpw) (based on £24,638 full time salary) and great benefits including Health Cash PlanPermanent, part time (30 hpw)Haywards Heath, West SussexWe cant offer a CoS for this roleHome, a place where you belongThis is a great job opportunity f

A leading housing association in South Hams is seeking a Residential Scheme Manager to join their Housing Services team.

With a career as a Extra Care Scheme Manager at Advance Healthcare every day will be different to the next. The role of the Extra Care Scheme Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. You will

A leading care provider in the United Kingdom is seeking an Extra Care Scheme Manager to lead operations within a domiciliary care setting.

A leading housing provider in Bedford is seeking a proactive Scheme Manager to support daily operations and ensure resident safety.

A leading pensions firm in the United Kingdom seeks a qualified individual to manage pension schemes and client relationships.

A leading construction firm is seeking an experienced MEP Manager for a large-scale residential scheme in Surrey.

This is a great job opportunity for you to join our leasehold retirement team as Scheme Manager. Job Description - Scheme Manager Non Residential (26530). Manage the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.

A leading firm in tax consultancy is seeking a Share Schemes Assistant Tax Manager to join their Human Capital Advisory team. This role includes advising clients on both tax-favoured and non-tax-favoured share schemes while preparing necessary documentation for HMRC.

A well respected Main Contractor that carry out new build residential schemes in London has an excellent opportunity for a Senior Site Manager to join them on a permanent basis, working on a large, 3‑year scheme in North West London. Senior Site Manager (Residential scheme) | £60,000 – £65,000

A leading retirement housing organization in Greater London is seeking a Scheme Manager to oversee a retirement community.

The Site Manager will report to a Project Manager and will be supported by Assistant Site Managers. Site Manager (Residential Scheme). We have an excellent opportunity for a Site Manager to join one of the UK’s largest and most acclaimed house builders, working on a large, long‑term residential

A leading community support organization seeks a Scheme Manager to oversee the smooth running of a retirement community in London.

A major pension scheme provider in Greater London is seeking a USSIM Audit Manager to lead audit engagements and provide valuable insights into risk management.

A reputable nursery organization is seeking an enthusiastic Nursery Manager for their Wandsworth Bridge location.

Built strong cross functional relationships with people who work differently to you, engineers, product managers, lawyers, treasury specialists, and external partners. UK assurance process, including discovery, non-functional cloud testing, and scheme certification. Managed payment scheme participat

Beverley Griffiths (or Bea for short!) is our Scheme Manager at Castle Court in Thrapston. She chats to us about her role at the over 55’s scheme. Customer and resident engagement: on arrival, a small gathering of residents usually waits to say hello or raise concerns, and time is arranged to see

The ideal candidate should have the necessary managerial skills including health and safety oversight and experience in timber frame or traditional build projects. A leading housing/property developer is looking for a Senior Site Manager to oversee a large-scale residential project in Ramsgate.

A well-established civil engineering contractor is seeking an Earthworks Construction Manager to lead a significant earthworks project in the UK. Competitive salary, bonuses, and benefits including healthcare and a pension scheme are offered.

A leading construction contractor in London is seeking a Project Manager to lead a flagship West End scheme.

A leading civil engineering contractor is seeking an Earthworks Construction Manager for a significant long-term earthworks project in the UK.

A leading residential care organization is seeking a Residential Scheme Manager in Sidcup to oversee a retirement community.

A leading healthcare provider in the United Kingdom seeks an Extra Care Scheme Manager.

A leading housing organization in Greater London is hiring a Scheme Manager for its retirement community.

With a career as a Extra Care Scheme Manager at Advance Healthcare every day will be different to the next. With a career as a Extra Care Scheme Manager at Advance Healthcare every day will be different to the next. The role of the Extra Care Scheme Manager is to manage the day to day activity and t

Managed payment scheme participation. Worked directly with scheme bodies.

They are looking for a Logistics Manager / Assistant Site Manager to support the site team on a new build, mixed-use scheme in Basingstoke that comprises 2 x blocks of 122 residential units. Logistics Manager / Assistant Site Manager (New Build Residential Scheme) | Permanent | Basingstoke, Hampshir

In-House Scheme Operations & Project Manager 12 month contract (& longer). We are currently supporting a long-established organisation, and their small in-house pension team in the search for a Pensions Operations Manager and Project Manager.

A prominent investment development firm in London seeks a Development Manager to deliver a high-profile project.

A retirement community provider in Greater London is seeking a Scheme Manager to oversee the operation and ensure that residents can live independently.

This is a great job opportunity for you to join our leasehold retirement team as live in Scheme Manager. Scheme Manager Job Description, find out about us, for help to apply and for all our benefits. Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and mee

This is a great job opportunity for you to join our leasehold retirement team as live in Scheme Manager. Manage the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards. Provide visibility on the scheme, engaging with customers, respondin

A leading UK house builder seeks a Site Manager for a prestigious long-term residential scheme in North West London.

A leading healthcare provider in the UK is seeking an Extra Care Scheme Manager to oversee daily operations of personal care services. The role requires a skilled manager focused on compliance and quality assurance. Candidates should have strong organizational and managerial skills, underpinning the

A leading care provider who specialise in Domiciliary Care and Extra Care are looking for an Extra Care Scheme Manager to join their team. What the service is offering and details of this Registered Manager position:. As Registered Manager, you will provide leadership, administration, care, and peop

The Communications Manager works closely with the Director of Communications & Marketing to deliver high-quality, insight-led communications across CCS (Considerate Constructors Scheme) and BSF (Building a Safer Future). Communications Manager • Full Time/Hybrid. Enhanced Contributory Company Pens