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Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with loc

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with loc

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with loc

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Bank Casual work 0hrs flexible contract.Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter?.This is a casual, part-time role offering flexible working.Working as a Bank Chef at Barchester, you will h

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Royal Mail Postal Delivery Drivers Wanted | £13.69 per Hour | Weekly Pay | Immediate Starts Available Postal Delivery Driver Location: North and South Manchester Contract Type: Temporary / Seasonal Assignment Pay Rate: £13.69 per hour Hours: 30-40 hours per week Working Pattern: Monday to Friday, with weekend availability required Shift Times: Various shift patterns available Join Royal Mail This Peak Season Pertemps are proud to be recruiting on behalf of Royal Mail for enthusiastic and reliable Postal Delivery Drivers. This is a fantastic opportunity to join one of the UK's most trusted and recognisable organisations during its busiest time of year. Whether you're looking for seasonal work, enjoy being active outdoors, or thrive in a customer-facing role, this could be the perfect opportunity for you. As a Postal Delivery Driver, you'll play an important part in keeping communities connected by delivering letters and parcels safely and efficiently to homes and businesses across the local area. What You'll Be Doing Starting your day at the local Royal Mail Delivery Office, sorting and preparing mail for delivery Loading your vehicle and setting off on your planned delivery route Delivering letters and parcels safely and efficiently to homes and businesses Using a handheld PDA device for navigation and delivery tracking Providing excellent customer service and representing Royal Mail professionally within the community Please note, this is a physically demanding role which involves walking up to 20,000 steps per day, as well as lifting and carrying mail bags and parcels. What We're Looking For Full UK manual driving licence held for a minimum of 6 months No more than 6 penalty points A positive, customer-focused attitude Strong reliability and time-management skills Ability to lift and carry parcels and mail bags Comfortable working outdoors in all weather conditions Previous delivery experience is beneficial but not essential / Full training provided Why Join Us? Competitive pay rate of £13.69 per hour Weekly or Monthly pay through Pertemps Ongoing work available through the remainder of 2026 Opportunity to work with one of the UK's leading delivery and logistics organisations Full training and support provided Dedicated support from your local Pertemps team Potential for additional hours during busy periods Gain valuable experience with a nationally recognised brand Ready to get behind the wheel and be part of Royal Mail's delivery team? Apply now to secure your place on assignment with Royal Mail through Pertemps. Please note: Following your application, you will receive a WhatsApp message from our AI-powered recruitment assistant to help us process your application quickly. Suitable candidates will then be contacted directly by a member of the Pertemps team to discuss the role and next steps

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Marketplace Key Account Manager Location: Manchester Hybrid Salary: £30,000-£38,000 Benefits Contract: Permanent, Full-Time Zachary Daniels Recruitment is proud to be partnering with a consumer products business, one of the UK's leading online retailers in their space, as they look to recruit an exceptional new Marketplace Key Account Manager. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. This is a fantastic opportunity to join an ambitious, high-growth consumer brand that has built a strong reputation for delivering stylish, affordable product solutions. With an established ecommerce presence and a growing portfolio of marketplace partners, the business is entering an exciting phase of development and is looking for a commercially driven individual to help accelerate its marketplace performance. Reporting directly to the Head of Marketplace, the Marketplace Key Account Manager will take ownership of key marketplace accounts, driving sales performance, profitability and growth across established and emerging platforms. This is an exciting, commercially focused role combining account management, ecommerce trading, data analysis and relationship management, offering genuine ownership and the opportunity to make a significant impact within a growing retail business. The Role: As Marketplace Key Account Manager, you will: · Manage and grow key marketplace accounts, driving revenue, profitability and commercial performance across multiple online platforms. · Build and maintain strong relationships with marketplace partners, acting as the key point of contact and identifying opportunities for growth. · Take ownership of sales performance, budgets and commercial targets, ensuring marketplace accounts deliver against agreed objectives. · Develop and execute promotional calendars, trading campaigns and seasonal activity to maximise sales opportunities. · Work closely with merchandising, ecommerce and product teams to optimise pricing, product ranges, availability and promotional performance. · Monitor competitor activity, marketplace trends and customer behaviour to identify commercial opportunities and areas for improvement. · Analyse marketplace performance and trading data, translating insights into actionable recommendations that drive revenue and profitability. · Monitor account health, marketplace standards and operational performance to ensure a consistently strong customer experience. · Identify and support the development of new marketplace partnerships, platforms and growth opportunities. · Develop clear reporting, KPIs and performance updates, providing valuable commercial insight to the Head of Marketplace and wider leadership team. · Support marketplace improvement projects, helping to streamline processes and improve overall trading efficiency. About You: We are looking for a commercially minded, analytical and proactive individual who enjoys combining relationship management with ecommerce trading and performance analysis. You will bring: · Proven experience in a Marketplace, Ecommerce, Digital Trading or Key Account Management role within retail or consumer products. · Experience working with online marketplaces such as Amazon, eBay, Wayfair, B&Q Marketplace or similar platforms. · Strong commercial awareness with the ability to analyse sales performance, pricing, margins and marketplace trends. · A track record of managing accounts, delivering commercial targets and identifying opportunities for revenue growth. · Experience planning and executing promotional campaigns, trading calendars and marketplace activity. · Strong analytical skills, with confidence using ecommerce reporting tools and performance data to inform decisions. · Excellent relationship-building and stakeholder management skills, both internally and externally. · Strong organisational skills with the ability to manage multiple accounts and priorities in a fast-paced environment. · A proactive, solutions-focused mindset with excellent attention to detail and a genuine passion for ecommerce. What's on Offer? · £30,000-£38,000 basic salary, depending on experience · Hybrid working • 1 day working from home per week · 25 days annual leave plus bank holidays · Your birthday off · Generous staff discount across the product range · Competitive pension scheme · Excellent career development opportunities · A collaborative, ambitious and entrepreneurial working environment · The opportunity to take genuine ownership of key marketplace accounts within a growing ecommerce business Why This Opportunity? This is more than just an account management role. It is an opportunity to take ownership of key commercial relationships, influence marketplace performance and play an important part in the continued growth of an ambitious consumer brand. You will work closely with an experienced marketplace leadership team, gain exposure to a diverse portfolio of online platforms and have the opportunity to make a real commercial impact through your ideas, analysis and account management expertise. xrnqpay If you're a commercially driven marketplace or ecommerce professional with strong analytical skills and a passion for driving online growth, we'd love to hear from you. Apply today or contact Zachary Daniels Recruitment for a confidential discussion about this exciting opportunity. BH37681

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises: • THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system., • THG Studios: The UK’s most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities., • THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce. Fulfil at THG delivers world-class operational execution andtransformation across the group, identifying and implementing operational efficiencies and enabling global growth. Due to our continued growth and expansion, we are seeking an Operations Manager to join the team taking ownership of how THG delivers operationally for a portfolio of clients. The successful candidate will be accountable for day-to-day operational performance and service levels, drive continuous improvement, and act as an operational point of contact across internal departments such as Client Services, Fulfilment Operations, Carriers, Data, Merchandising and our warehouse and inventory teams. This is a great opportunity to be part of a growing team building the foundations for the fastest-growing area of THG Ingenuity. We are looking for someone with a strong understanding of e-commerce and the behaviours of e-commerce customers, who knows how operational processes shape the customer experience, and who can turn data and SLA performance into action across our technology-led, automated fulfilment network spanning the UK, EU and US. You will be comfortable managing competing priorities across multiple clients and categories in a fast-paced, high-growth environment. • Acting as the senior operational point of contact for your client portfolio, building strong relationships and representing operations in client reviews and escalations, • Building and owning management information, reporting and client-facing presentations that surface performance trends, quantify commercial impact and identify improvement opportunities, • Identifying and delivering operational efficiency and transformation projects that improve service, accuracy and cost-to-serve, • Owning peak and seasonal trading readiness, ensuring capacity, stock and resource plans are in place to protect SLAs during high-volume periods, • Partnering with Fulfilment Operations, Data, Merchandising and Tech to turn recurring operational issues into systemic, automation-led fixes, • Owning the end-to-end resolution of problem orders, using our internal systems (WMS and the client portal) to investigate root cause and prevent recurrence, • Owning the review and delivery of key performance indicators: dispatch volumes, on-time dispatch, NDD SLAs, outstanding order management and stock reconciliations, and leading corrective action with the Client Services and operations teams, • Overseeing the creation and coordination of kitting and bundling jobs for clients, ensuring they are delivered accurately and to deadline, • Managing held and quarantined stock, working closely with the account management team to identify, resolve and prevent the root causes of stock holds, • Coordinating stock checks and cycle counts with the inventory teams, and owning the accuracy of stock reconciliations, • Overseeing internal warehouse and inter-site transfers, ensuring stock movements are accurate and fully tracked, • Managing service desk (SD) ticket resolution and response SLAs for issues such as CCTV requests, missing or incorrect items and delivery exceptions, using ticket trends to drive process improvement, • Demonstrable operations management experience, ideally within e-commerce, fulfilment, logistics or 3PL, • Proven experience managing multiple priorities, clients and stakeholders concurrently, • Strong understanding of warehouse, inventory and fulfilment processes, • Strong data and analytical skills, including advanced Excel; confident turning data into insight and action, • A track record of delivering process improvement or operational change projects, • Commercially aware, with the ability to link operational performance to client outcomes, SLAs and cost-to-serve, • Customer and Supplier focused - experience of working collaboratively with cross function teams, • Excellent communication and stakeholder-management skills, • Able to prioritise and allocate time effectively, • Diligent in completion of tasks and projects, • Strong team player, • Highly organised and motivated THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further. #J-18808-Ljbffr

Some of the world’s biggest organisations rely on our audit expertise. From day one, you’ll work at the heart of these businesses, gaining hands-on experience across a variety of projects and industries. You’ll help us improve audit quality, use technologies including AI to analyse data and contribute to meaningful work that builds trust in the economy. Alongside your role, you’ll study towards a professional accounting qualification, giving you valuable skills and opening up a wide range of future career opportunities. We’ll give you the training, support and resources you need to thrive, alongside dedicated study leave to help you achieve your qualifications. You’ll work on challenging projects with supportive colleagues who will help you build the skills, confidence and experience needed to grow your career. Training and Benefits On this programme, you’ll study towards the AAT Levels 3 and 4, plus the Level 7 ACA professional qualification or CA equivalent in Scotland. These qualifications are fully funded by KPMG and are supported by an extensive programme of internal training spanning both personal and professional development. We offer an annual salary of £25,500 to £28,000, and a host of great benefits too, including 25 days’ holiday, study leave and a day off on your birthday. What’s more, you can take up to six days of time off to take part in volunteering initiatives. Our firm’s hybrid working model balances the flexibility of working from home with the importance of collaborating and learning in our offices or at the sites of the organisations we audit. We trust our people to be where they need to be, with our colleagues working together in person as often as needed. Some travel is likely for audit work, and because its seasonal, you should expect there to be busy times of the year. Seeing the whole picture As part of the Audit team, you will be building friendships and shared experiences, innovating, and learning together. KPMG is a place where you can be yourself and give your best - whoever you are and whatever your background. We look at more than just your academic results and will also consider your strengths, values and motivations. If you’re collaborative and good with people, that can be just as important as your ability to pick up key technical skills. See the specific programme page on our Careers Portal for entry requirements and our ‘Applying to KPMG’ section for detailed application guidance. Discover more and apply.

For airports, for partners, for people. We are CAVU. At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody — from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences. From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the support to grow, and the freedom to be your authentic self. Whether you’re working from our offices, from home, in our lounges, or on the road, we provide an environment where you can create, innovate, and help transform airport travel. Together, we can reach new heights. Together, we are CAVU. Lead the strategy and implementation for revenue management for London Stansted Airport car parks, a critical commercial engine within CAVU's UK portfolio, and act as the strategic owner of pricing across all STN parking products, pre-book and turn-up. Accountable for the creation and execution of optimal pricing strategies that achieve and exceed business plan, the Head of Trading – Car Parks, STN sets the strategic pricing direction, leads the translation of demand, capacity, competitor and channel signals into timely and disciplined pricing decisions, and is the single point of accountability for STN car parks revenue performance. The role represents STN car parks at the CAVU Trade SLT, leads the commercial narrative on STN performance to CAVU SLT and STN Airport Commercial and Finance Directors, and leads a small revenue management team (one Revenue Manager plus shared analyst resource) while partnering closely with the wider CAVU Commerce function, who own channel, marketing and distribution to ensure the successful delivery of business plan expectations Strategic Pricing Leadership: Own and lead the pricing strategy for Stansted's car parking products, ensuring pricing, discounts and seasonal approaches maximise revenue, yield and profitability. Take full accountability for key pricing decisions, balancing competitiveness with commercial performance to deliver the airport's income and EBITDA targets. Demand Sensing & Pricing Response: Lead the day-to-day commercial performance of Stansted car parks, monitoring demand, booking trends and yield performance to make timely pricing decisions. Proactively identify risks and opportunities, respond to market and competitor changes, and work closely with marketing to ensure promotions and offers support revenue and profitability targets. Budget Ownership, Plan Delivery & Forecasting: Lead the annual budgeting process for STN car parks revenue, setting the pricing-led number inputs, building bottom-up rate and volume assumptions, and aligning with CAVU Finance, STN Finance and MAG group planning. Own the revenue inputs into the STN 5-year model, providing the strategic long-range view on yield, volume and rate trajectory critical to capital planning decisions. Own delivery of the in-year revenue target: produce short and mid-term forecasts, track plan-to-actual, reforecast as conditions change, and lead the identification of strategic levers to close gaps to plan. Performance Reporting & Strategic Commentary: Lead the monthly STN revenue commentary versus original target and prior year – covering penetration, gross revenue, bookings, ATV and yield – for CAVU SLT, STN Airport SLT and MAG group review. Provide clear, strategically grounded narrative on what drove performance, what action was taken, and what happens next – framing critical risks and opportunities for senior decision-makers. Test-and-Learn & Continuous Improvement: Lead a disciplined pricing test-and-learn programme (price points, floor prices, lead-time bands, product mix). Measure outcomes rigorously, embed learnings into the strategic pricing playbook, and share insight back into CAVU to strengthen revenue management capability across the wider portfolio. Team Leadership & Cross-Commerce Collaboration: Lead, develop and inspire the STN Revenue Manager and direct shared analyst resource effectively alongside peer Commerce leaders. Build RM capability, set clear standards and strategic priorities, and represent STN car parks at the CAVU Trade SLT, bringing a clear strategic point of view on STN performance, pricing strategy and critical risks/opportunities. Partner closely with CAVU Marketing, Performance Marketing, E-commerce and Client Services to ensure the pricing strategy is supported end-to-end across Direct, Own Channels and 3rd Party. • Deep, strategic understanding of revenue management and yield principles in a high-volume consumer business., • Fluent in competitive positioning and pricing dynamics in a consumer-facing market: ideally non-aero airport commerce (parking) or an adjacent travel/transport/hospitality context, though a track record of transferring RM craft into a new sector is equally valued., • Awareness of revenue management systems and pricing platforms and of the regulatory, data protection and competition-law framework., • Significant revenue management experience in a high-volume consumer P&L (travel, transport, hospitality or similar), at least 5–7 years, with a proven track record of leading the creation and execution of pricing strategies that achieve and exceed business plan., • Demonstrable evidence of leading year-on-year yield and revenue growth, including in soft or disrupted markets, with emphasis on margin as well as volume., • Experience of leading an annual revenue budgeting process end-to-end – setting pricing-led number inputs – and of contributing strategic revenue assumptions to a long-range (3–5 year) financial plan., • Experience of creating and presenting complex revenue management strategies and performance commentary to senior audiences, including Airport (or client) Commercial and Finance Directors., • Experience of leading at least one direct report and working effectively with shared or matrixed analyst resource; credible and confident contributor in senior cross-functional trading or pricing forums., • Evidence of operating under senior scrutiny and leading through commercially difficult periods., • Degree (or equivalent experience); further analytical or revenue management qualifications (MBA, professional RM certifications, BI/analytics) are desirable, not essential., • Hard-hitting strategic pricing instinct backed by rigorous analysis – able to set rate, react to demand shifts and defend yield under pressure, with an inquisitive and challenging mindset., • Resilient under sustained commercial pressure; holds judgement and leads decisive pricing calls when stakes are high, timelines are tight and scrutiny is intense., • Confident in difficult conversations (internal, cross-functional and senior stakeholder) delivering challenge directly and absorbing it with equal composure., • Able to articulate a strategic pricing and trading agenda with clarity and conviction to a wide range of audiences (from analyst team through to CAVU SLT, STN Airport Commercial and Finance Directors); adjusts tone and depth without losing the argument., • Able to own and interpret revenue performance against plan, diagnose variance quickly, and translate data into critical pricing decisions; a high level of analytical rigour and attention to detail., • Disciplined test-and-learn mindset; comfortable designing, leading and reading pricing experiments., • Proficient in Excel, revenue management platforms and BI tools (e.g. Power BI); confident with large datasets and able to brief and challenge analyst and data science partners., • Effective leadership and coaching of a small, high-performing RM team; collaborative and credible across a matrixed Commerce function., • 25 days holiday, increasing with service (up to 28), • Option to buy up to 10 extra days + 4 flexible bank holidays, • 10% company pension, • On-site gym, • A range of flexible benefits and discounts, including up to 50% off CAVU products such as Escape Lounges and Airport Parking, • Rail and retail discounts, • 2 paid volunteering days per year, • Access to health & wellbeing events, ID&E activities, and learning opportunities, • Formal and informal development options, including mentoring programmes and learning grants, • Enhanced parental leave (T&Cs apply) We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We’re proudly part of MAG, and together we’re on a mission to be number one in our industries — and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you, even if you don’t think you tick every box. What matters most is what you bring. We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know — we’re committed to helping you perform at your best. Our Colleague Communities play a big part in that journey, including Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group. #J-18808-Ljbffr

For airports, for partners, for people. We are CAVU. At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody — from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences. From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the support to grow, and the freedom to be your authentic self. Whether you’re working from our offices, from home, in our lounges, or on the road, we provide an environment where you can create, innovate, and help transform airport travel. Together, we can reach new heights. Together, we are CAVU. Lead the strategy and implementation for revenue management for London Stansted Airport car parks, a critical commercial engine within CAVU's UK portfolio, and act as the strategic owner of pricing across all STN parking products, pre-book and turn-up. Accountable for the creation and execution of optimal pricing strategies that achieve and exceed business plan, the Head of Trading – Car Parks, STN sets the strategic pricing direction, leads the translation of demand, capacity, competitor and channel signals into timely and disciplined pricing decisions, and is the single point of accountability for STN car parks revenue performance. The role represents STN car parks at the CAVU Trade SLT, leads the commercial narrative on STN performance to CAVU SLT and STN Airport Commercial and Finance Directors, and leads a small revenue management team (one Revenue Manager plus shared analyst resource) while partnering closely with the wider CAVU Commerce function, who own channel, marketing and distribution to ensure the successful delivery of business plan expectations Strategic Pricing Leadership: Own and lead the pricing strategy for Stansted's car parking products, ensuring pricing, discounts and seasonal approaches maximise revenue, yield and profitability. Take full accountability for key pricing decisions, balancing competitiveness with commercial performance to deliver the airport's income and EBITDA targets. Demand Sensing & Pricing Response: Lead the day-to-day commercial performance of Stansted car parks, monitoring demand, booking trends and yield performance to make timely pricing decisions. Proactively identify risks and opportunities, respond to market and competitor changes, and work closely with marketing to ensure promotions and offers support revenue and profitability targets. Budget Ownership, Plan Delivery & Forecasting: Lead the annual budgeting process for STN car parks revenue, setting the pricing-led number inputs, building bottom-up rate and volume assumptions, and aligning with CAVU Finance, STN Finance and MAG group planning. Own the revenue inputs into the STN 5-year model, providing the strategic long-range view on yield, volume and rate trajectory critical to capital planning decisions. Own delivery of the in-year revenue target: produce short and mid-term forecasts, track plan-to-actual, reforecast as conditions change, and lead the identification of strategic levers to close gaps to plan. Performance Reporting & Strategic Commentary: Lead the monthly STN revenue commentary versus original target and prior year – covering penetration, gross revenue, bookings, ATV and yield – for CAVU SLT, STN Airport SLT and MAG group review. Provide clear, strategically grounded narrative on what drove performance, what action was taken, and what happens next – framing critical risks and opportunities for senior decision-makers. Test-and-Learn & Continuous Improvement: Lead a disciplined pricing test-and-learn programme (price points, floor prices, lead-time bands, product mix). Measure outcomes rigorously, embed learnings into the strategic pricing playbook, and share insight back into CAVU to strengthen revenue management capability across the wider portfolio. Team Leadership & Cross-Commerce Collaboration: Lead, develop and inspire the STN Revenue Manager and direct shared analyst resource effectively alongside peer Commerce leaders. Build RM capability, set clear standards and strategic priorities, and represent STN car parks at the CAVU Trade SLT, bringing a clear strategic point of view on STN performance, pricing strategy and critical risks/opportunities. Partner closely with CAVU Marketing, Performance Marketing, E-commerce and Client Services to ensure the pricing strategy is supported end-to-end across Direct, Own Channels and 3rd Party. • Deep, strategic understanding of revenue management and yield principles in a high-volume consumer business., • Fluent in competitive positioning and pricing dynamics in a consumer-facing market: ideally non-aero airport commerce (parking) or an adjacent travel/transport/hospitality context, though a track record of transferring RM craft into a new sector is equally valued., • Awareness of revenue management systems and pricing platforms and of the regulatory, data protection and competition-law framework., • Significant revenue management experience in a high-volume consumer P&L (travel, transport, hospitality or similar), at least 5–7 years, with a proven track record of leading the creation and execution of pricing strategies that achieve and exceed business plan., • Demonstrable evidence of leading year-on-year yield and revenue growth, including in soft or disrupted markets, with emphasis on margin as well as volume., • Experience of leading an annual revenue budgeting process end-to-end – setting pricing-led number inputs – and of contributing strategic revenue assumptions to a long-range (3–5 year) financial plan., • Experience of creating and presenting complex revenue management strategies and performance commentary to senior audiences, including Airport (or client) Commercial and Finance Directors., • Experience of leading at least one direct report and working effectively with shared or matrixed analyst resource; credible and confident contributor in senior cross-functional trading or pricing forums., • Evidence of operating under senior scrutiny and leading through commercially difficult periods., • Degree (or equivalent experience); further analytical or revenue management qualifications (MBA, professional RM certifications, BI/analytics) are desirable, not essential., • Hard-hitting strategic pricing instinct backed by rigorous analysis – able to set rate, react to demand shifts and defend yield under pressure, with an inquisitive and challenging mindset., • Resilient under sustained commercial pressure; holds judgement and leads decisive pricing calls when stakes are high, timelines are tight and scrutiny is intense., • Confident in difficult conversations (internal, cross-functional and senior stakeholder) delivering challenge directly and absorbing it with equal composure., • Able to articulate a strategic pricing and trading agenda with clarity and conviction to a wide range of audiences (from analyst team through to CAVU SLT, STN Airport Commercial and Finance Directors); adjusts tone and depth without losing the argument., • Able to own and interpret revenue performance against plan, diagnose variance quickly, and translate data into critical pricing decisions; a high level of analytical rigour and attention to detail., • Disciplined test-and-learn mindset; comfortable designing, leading and reading pricing experiments., • Proficient in Excel, revenue management platforms and BI tools (e.g. Power BI); confident with large datasets and able to brief and challenge analyst and data science partners., • Effective leadership and coaching of a small, high-performing RM team; collaborative and credible across a matrixed Commerce function., • 25 days holiday, increasing with service (up to 28), • Option to buy up to 10 extra days + 4 flexible bank holidays, • 10% company pension, • On-site gym, • A range of flexible benefits and discounts, including up to 50% off CAVU products such as Escape Lounges and Airport Parking, • Rail and retail discounts, • 2 paid volunteering days per year, • Access to health & wellbeing events, ID&E activities, and learning opportunities, • Formal and informal development options, including mentoring programmes and learning grants, • Enhanced parental leave (T&Cs apply) We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We’re proudly part of MAG, and together we’re on a mission to be number one in our industries — and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you, even if you don’t think you tick every box. What matters most is what you bring. We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know — we’re committed to helping you perform at your best. Our Colleague Communities play a big part in that journey, including Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group. #J-18808-Ljbffr

locations Manchester time type Full time PermanentManchesterSalary: £57,000 - £64,500Hybrid Working Lead people. Shape the future. Make a difference to education. As Senior Manager Customer Success, you'll bring credible, authentic leadership to a significant operational area, leading around 50 permanent colleagues through a team of managers, with an additional 70 seasonal colleagues joining during peak periods, whilst helping shape the future of customer support at AQA. You'll be part of the Customer Success Leadership Team and will play a key role in shaping how we deliver exceptional support to schools, colleges and learners across the country. What makes this role different is the level of trust, autonomy and influence that comes with it. You'll be fully empowered to lead your area, make decisions, improve ways of working and build a culture where people can thrive. You'll inherit a capable team and have the opportunity to provide the steady leadership presence that helps people perform at their best. You'll also play an important role in supporting AQA's future ambitions, including developing our approach as we continue to grow our presence in the vocational qualifications market. • Leading and developing a large customer-facing operation through a team of leaders and managers., • Creating a high-performing, engaged and supportive culture where people can do their best work., • Providing visible leadership and direction during both routine operations and critical business periods., • Managing operational performance, service standards, budgets and workforce plans., • Supporting and developing managers to lead confidently and effectively., • Building strong relationships with senior leaders and influencing across organisational boundaries., • Leading change initiatives and helping teams navigate ambiguity with confidence., • Identifying opportunities to improve customer outcomes, colleague experience and operational effectiveness., • Contributing to the wider Customer Success strategy and future direction of the function. This role will suit someone who has already led large operational teams or is operating at a senior manager level and ready to step into a broader, more influential leadership position. You'll have: • Experience leading sizeable customer service or customer-focused operational teams through layers of management., • A track record of developing managers and building leadership capability in others., • Experience managing operational performance, service delivery, workforce planning and budgets., • The judgement to make informed commercial decisions whilst balancing customer, colleague and organisational priorities., • The presence and credibility to engage confidently with senior leaders and stakeholders., • A calm, pragmatic leadership style and the ability to create clarity, alignment and momentum., • Experience leading teams through change and helping people adapt successfully., • Commitment to developing people, delivering excellent customer outcomes and continuous improvement. This is an opportunity to lead a significant part of AQA's customer operation at a time of growth and change. You'll join a leadership team that values trust, empowerment and collaboration. You'll have the freedom to shape your area, develop your people, influence strategy and help define the future of customer support at AQA. Most importantly, you'll have the chance to lead in a way that reflects AQA's values: bringing confidence, care, integrity and ambition to everything you do. Alongside the opportunity to lead a significant operational area and shape the future direction of customer support at AQA, you'll benefit from: • A 35-hour working week with flexible, hybrid working., • 25 days' annual leave, rising to 30 days with service, plus additional Christmas closure days., • A comprehensive benefits package including pension contributions, BUPA healthcare support, wellbeing programmes and volunteering opportunities., • Free on-site gym access and limited on-site parking at our Manchester office., • The opportunity to lead and develop future leaders whilst influencing strategic decision-making across AQA. Summary The Senior Manager Customer Success is accountable for leading AQA's customer operation ensuring exceptional service delivery for customers at the moments that matter most. This is a crucial leadership role responsible for delivering results through people. You will lead a large team and create an environment where colleagues feel engaged, empowered, supported and inspired to perform at their best. You will provide visible, authentic leadership, combining strategic thinking with operational excellence to ensure customers receive a high-quality experience. Through your leadership, coaching and influence you will build a high-performing culture centred on service excellence, accountability, continuous improvement and care. You will play a key role in shaping the future of customer operations, leading through change, championing the voice of the customer and ensuring AQA continues to deliver outstanding support in a complex and highly regulated environment.Landscape: As Senior Manager Customer Success, you will operate within a fast-paced and highly visible environment where customer trust, operational resilience and colleague engagement are critical to success. You will lead a large customer operations function of approximately 50 permanent colleagues and up to 100 seasonal colleagues during peak periods, working through a team of experienced operational leaders. Reporting directly to the Head of Customer Success, you will be responsible for guiding operational delivery and ensuring that customer and people outcomes are achieved. Success in this role requires the ability to maintain perspective and composure through periods of operational demand, including exams and results periods, while building confidence and credibility with colleagues, customers and senior stakeholders. You will work closely with teams across AQA including Customer Success teams, Exams Officer Support, Exam Delivery, Enterprise Technology, Sales & Account Management, Subject Support, Finance, People Group, Risk & Compliance and Senior Leadership Teams to shape customer strategy, drive improvements and deliver organisational priorities. As part of the customer success leadership team, this role requires a leader with presence, gravitas and integrity; someone who can support and mentor their teams, influence at all levels, navigate complexity, build strong relationships and inspire confidence during both routine operations and critical business moments. Activities: Leadership, Culture and People Development Lead, coach and develop a team of operational leaders - creating a highly engaged, accountable and high-performing culture. Inspire colleagues through visible leadership, clear communication and genuine commitment to their development and wellbeing. Create an environment where people feel trusted, valued and empowered to succeed. Develop leadership capability and succession pipelines to support long-term organisational growth. Foster a culture of collaboration, learning and continuous improvement. Operational Excellence Provide leadership and oversight of day-to-day service delivery, ensuring customers receive an exceptional experience across all channels. Ensure service performance, operational targets and customer commitments are consistently achieved. Oversee operational improvements that enhance effectiveness, efficiency and customer outcomes. Lead decision-making during periods of heightened demand and operational risk. Strategic Leadership & Change Lead with clarity and purpose, translating strategic priorities into actionable plans and measurable outcomes. Contribute to the wider Customer Success leadership agenda and support the development of future organisational capability. Build external networks and identify industry best practice to continuously strengthen AQA's approach to service delivery. Lead teams through organisational, technological and process change with confidence and empathy. Build understanding, commitment and engagement during periods of change. Support the implementation and adoption of new systems, technologies and ways of working Customer Advocacy Champion the voice of the customer across AQA by using customer insight, feedback and colleague expertise to identify opportunities for improvement. Drive initiatives that improve customer journeys, remove friction and strengthen customer trust. Stakeholder Leadership Build trusted relationships with senior leaders and key stakeholders across the organisation. Influence decision-making through insight, expertise and collaborative leadership. Represent customer operations within strategic discussions and organisational governance meetings Performance and Resource Management Ensure effective management of budgets, resources and workforce planning activities. Use operational and customer insights to inform decision-making and continuous improvement. Oversee governance, compliance and risk management requirements across customer operations. To be successful in this role, you will need to demonstrate: Essential Criteria Experience leading teams within a customer-focused operational environment, with a track record of delivering outcomes through others. You may already be leading large-scale operations through layers of leadership, or be ready to take the next step, demonstrating the leadership presence, judgement, credibility and people-centred approach required to succeed at this level. A reputation for acting with integrity, authenticity and sound judgement, earning trust from colleagues, customers and stakeholders. Strong coaching and leadership development capability, with a passion for helping others grow and succeed. Experience leading teams through periods of change, ambiguity and organisational transformation. Strong stakeholder management and influencing skills, including experience working with senior leaders and cross-functional teams. Demonstrable experience of leadership in contact centre or customer services operations, using performance data, insight and metrics to drive operational improvement and customer outcomes. Strong commercial awareness and ability to balance customer, colleague and organisational priorities. A calm and resilient leadership style, with the ability to make effective decisions under pressure. Excellent communication and engagement skills, capable of creating clarity, alignment and commitment. Desirable Criteria Experience within education, assessment, regulated services or similarly complex sectors. Knowledge of customer contact centre operations, workforce management and quality frameworks. Experience implementing operational improvement, digital transformation or customer experience initiatives. Familiarity with customer service technologies including CRM platforms, workforce management tools, cloud telephony and AI-enabled solutions. Experience managing large seasonal or flexible workforces. External professional networks or involvement in industry forums and customer service communities. #J-18808-Ljbffr

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen. Senior Manager Customer Success Permanent Manchester Salary: £57,000 - £64,500 Hybrid Working Lead people. Shape the future. Make a difference to education. As Senior Manager Customer Success, you’ll bring credible, authentic leadership to a significant operational area, leading around 50 permanent colleagues through a team of managers, with an additional 70 seasonal colleagues joining during peak periods, whilst helping shape the future of customer support at AQA. You’ll be part of the Customer Success Leadership Team and will play a key role in shaping how we deliver exceptional support to schools, colleges and learners across the country. What makes this role different is the level of trust, autonomy and influence that comes with it. You’ll be fully empowered to lead your area, make decisions, improve ways of working and build a culture where people can thrive. You’ll inherit a capable team and have the opportunity to provide the steady leadership presence that helps people perform at their best. You’ll also play an important role in supporting AQA’s future ambitions, including developing our approach as we continue to grow our presence in the vocational qualifications market. What you’ll be doing • Leading and developing a large customer-facing operation through a team of leaders and managers., • Creating a high-performing, engaged and supportive culture where people can do their best work., • Providing visible leadership and direction during both routine operations and critical business periods., • Managing operational performance, service standards, budgets and workforce plans., • Supporting and developing managers to lead confidently and effectively., • Building strong relationships with senior leaders and influencing across organisational boundaries., • Leading change initiatives and helping teams navigate ambiguity with confidence., • Identifying opportunities to improve customer outcomes, colleague experience and operational effectiveness., • Contributing to the wider Customer Success strategy and future direction of the function. You’ll thrive in this role if you have This role will suit someone who has already led large operational teams or is operating at a senior manager level and ready to step into a broader, more influential leadership position. You’ll have: • Experience leading sizeable customer service or customer-focused operational teams through layers of management., • A track record of developing managers and building leadership capability in others., • Experience managing operational performance, service delivery, workforce planning and budgets., • The judgement to make informed commercial decisions whilst balancing customer, colleague and organisational priorities., • The presence and credibility to engage confidently with senior leaders and stakeholders., • A calm, pragmatic leadership style and the ability to create clarity, alignment and momentum., • Experience leading teams through change and helping people adapt successfully., • Commitment to developing people, delivering excellent customer outcomes and continuous improvement. Why join us? This is an opportunity to lead a significant part of AQA’s customer operation at a time of growth and change. You’ll join a leadership team that values trust, empowerment and collaboration. You’ll have the freedom to shape your area, develop your people, influence strategy and help define the future of customer support at AQA. Most importantly, you’ll have the chance to lead in a way that reflects AQA’s values: bringing confidence, care, integrity and ambition to everything you do. What’s in it for you? Alongside the opportunity to lead a significant operational area and shape the future direction of customer support at AQA, you’ll benefit from: • A 35-hour working week with flexible, hybrid working., • 25 days’ annual leave, rising to 30 days with service, plus additional Christmas closure days., • A comprehensive benefits package including pension contributions, BUPA healthcare support, wellbeing programmes and volunteering opportunities., • Free on-site gym access and limited on-site parking at our Manchester office., • The opportunity to lead and develop future leaders whilst influencing strategic decision-making across AQA. Diversity and Inclusion Statement At AQA, we’re committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. All candidates will receive a written response on the outcome of their application. #PRO22 #MCRE Summary Purpose: The Senior Manager Customer Success is accountable for leading AQA’s customer operation ensuring exceptional service delivery for customers at the moments that matter most. This is a crucial leadership role responsible for delivering results through people. You will lead a large team and create an environment where colleagues feel engaged, empowered, supported and inspired to perform at their best. You will provide visible, authentic leadership, combining strategic thinking with operational excellence to ensure customers receive a high-quality experience. Through your leadership, coaching and influence you will build a high-performing culture centred on service excellence, accountability, continuous improvement and care. You will play a key role in shaping the future of customer operations, leading through change, championing the voice of the customer and ensuring AQA continues to deliver outstanding support in a complex and highly regulated environment.Landscape: As Senior Manager Customer Success, you will operate within a fast-paced and highly visible environment where customer trust, operational resilience and colleague engagement are critical to success. You will lead a large customer operations function of approximately 50 permanent colleagues and up to 100 seasonal colleagues during peak periods, working through a team of experienced operational leaders. Reporting directly to the Head of Customer Success, you will be responsible for guiding operational delivery and ensuring that customer and people outcomes are achieved. Success in this role requires the ability to maintain perspective and composure through periods of operational demand, including exams and results periods, while building confidence and credibility with colleagues, customers and senior stakeholders. You will work closely with teams across AQA including Customer Success teams, Exams Officer Support, Exam Delivery, Enterprise Technology, Sales & Account Management, Subject Support, Finance, People Group, Risk & Compliance and Senior Leadership Teams to shape customer strategy, drive improvements and deliver organisational priorities. As part of the customer success leadership team, this role requires a leader with presence, gravitas and integrity; someone who can support and mentor their teams, influence at all levels, navigate complexity, build strong relationships and inspire confidence during both routine operations and critical business moments. Activities: Leadership, Culture and People Development Lead, coach and develop a team of operational leaders - creating a highly engaged, accountable and high-performing culture. Inspire colleagues through visible leadership, clear communication and genuine commitment to their development and wellbeing. Create an environment where people feel trusted, valued and empowered to succeed. Develop leadership capability and succession pipelines to support long-term organisational growth. Foster a culture of collaboration, learning and continuous improvement. Operational Excellence Provide leadership and oversight of day-to-day service delivery, ensuring customers receive an exceptional experience across all channels. Ensure service performance, operational targets and customer commitments are consistently achieved. Oversee operational improvements that enhance effectiveness, efficiency and customer outcomes. Lead decision-making during periods of heightened demand and operational risk. Strategic Leadership & Change Lead with clarity and purpose, translating strategic priorities into actionable plans and measurable outcomes. Contribute to the wider Customer Success leadership agenda and support the development of future organisational capability. Build external networks and identify industry best practice to continuously strengthen AQA’s approach to service delivery. Lead teams through organisational, technological and process change with confidence and empathy. Build understanding, commitment and engagement during periods of change. Support the implementation and adoption of new systems, technologies and ways of working Customer Advocacy Champion the voice of the customer across AQA by using customer insight, feedback and colleague expertise to identify opportunities for improvement. Drive initiatives that improve customer journeys, remove friction and strengthen customer trust. Stakeholder Leadership Build trusted relationships with senior leaders and key stakeholders across the organisation. Influence decision-making through insight, expertise and collaborative leadership. Represent customer operations within strategic discussions and organisational governance meetings Performance and Resource Management Ensure effective management of budgets, resources and workforce planning activities. Use operational and customer insights to inform decision-making and continuous improvement. Oversee governance, compliance and risk management requirements across customer operations. To be successful in this role, you will need to demonstrate: Essential Criteria Experience leading teams within a customer-focused operational environment, with a track record of delivering outcomes through others. You may already be leading large-scale operations through layers of leadership, or be ready to take the next step, demonstrating the leadership presence, judgement, credibility and people-centred approach required to succeed at this level. A reputation for acting with integrity, authenticity and sound judgement, earning trust from colleagues, customers and stakeholders. Strong coaching and leadership development capability, with a passion for helping others grow and succeed. Experience leading teams through change and helping people adapt successfully. Commitment to developing people, delivering excellent customer outcomes and continuous improvement. Desirable Criteria Experience within education, assessment, regulated services or similarly complex sectors. Knowledge of customer contact centre operations, workforce management and quality frameworks. Experience implementing operational improvement, digital transformation or customer experience initiatives. Familiarity with customer service technologies including CRM platforms, workforce management tools, cloud telephony and AI-enabled solutions. Experience managing large seasonal or flexible workforces. External professional networks or involvement in industry forums and customer service communities. #J-18808-Ljbffr

We sort drivers wanted - great alternative to part-time, full-time and seasonal jobs with better pay, shorter commutes and sooner starts in mind.

We sort drivers wanted - great alternative to part-time, full-time and seasonal jobs with better pay, shorter commutes and sooner starts in mind.

This is a casual, part-time role offering flexible working.

This is a casual, part-time role offering flexible working. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

An extremely rewarding role, part of your time as a Bank Activities Assistant will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. This is a casual, part-time ro

You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users. Experience’ part of the application.

Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant.

Sociable hours - Protect your “me time” with sociable daytime hours (no evenings!). We’re proudly part of Travis Perkins plc. Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers.

Like everyone here, as a Senior Night Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant.

Part-Time / Seasonal - working Mondays and Fridays. We're looking for reliable, detail-focused team members to take care of our accommodations, making sure every caravan, lodge, chalet, or apartment is fresh, clean, and ready for new arrivals. Ability to work individually and as part of a team.

The start time would typically be 9. You’ll need to be able to manage your own time and organise a diary for all the bookings. We will give you plenty of support and training and you’ll be very much part of a wider team.

Participating in the administration, development and evaluation of regulatory matters. Transferring calls to the relevant staff or taking messages, passing these along to the relevant staff in an efficient and timely manner. Accuracy, efficiency, timeliness, and diligence are displayed in the accomp

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. Experience matters, but it's only part of the story. More about your role As

Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them.

What You'll Be Doing: Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs Managing complex medication regimens and clinical observations Providing personal care with dignity and respect for clients with physical disabilities Supporting clien

This is a casual, part-time role offering flexible working. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant.

Creative Support are looking for resourceful and passionate individuals who are willing to go the extra mile to join our friendly team.At our service in Altrincham, Trafford, we provide personalized support to individuals with learning disabilities.We are recruiting support workers from all walks of

Shift Patterns & Hours Full-time and part-time hours available 7am - 3pm or 3pm - 10pm (weekend availability required) Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle. What You'll Be Doing: Visiting vulnerable and palliative clients in their own homes

Warehouse Operative ?? Location: Northampton (NN7 2FR) ?? Pay Rate: £13.Hours: Monday to Friday, 6:00am - 2:00pm About the RoleWe are looking for a reliable and hardworking Warehouse Operative to help maintain a clean, safe, and organised warehouse environment.This role is ideal for someone