Legal Secretary
2 days ago
Cheltenham
AJ Chambers is delighted to be partnering with a prestigious international law firm to recruit a Legal PA for their Cheltenham office. This is a fantastic opportunity for an experienced Personal Assistant to join a supportive, forward-thinking team within a highly regarded global organisation. Project Coordination • Act as the go-to point for client project support – distributing and coordinating tasks across the team., • Set up processes for new client matters in partnership with Partners, Fee Earners, and client contacts., • Support the preparation of pitches, presentations, and events to help the firm win and retain business., • Identify opportunities for smarter, more efficient ways of working to enhance client delivery. Client Relationship Management • Be at the heart of client care – ensuring all correspondence is directed appropriately and responded to promptly., • Maintain accurate client information in the CRM (InterAction) and champion data integrity., • Communicate confidently with clients on behalf of Partners and Fee Earners, arranging meetings and managing queries., • Support compliance by ensuring client terms of business are up to date and followed through. Communication & Team Support • Act as a key liaison between Partners, Fee Earners, and Business Resource teams., • Handle incoming queries with professionalism and discretion., • Collaborate with the Client Service Lead to ensure smooth coverage and consistent service across the team. Financial Administration • Assist with time recording, billing, invoicing, and expenses – ensuring accuracy and timeliness., • Liaise with Finance to support billing cycles, credit control, and reporting., • Use firm systems (including Chrome and 3E) to process and track financial data. Administrative Excellence • Oversee task distribution and progress tracking within the Client Services team., • Manage diaries, travel bookings, and meeting logistics for Partners and Fee Earners., • Coordinate rooms, technology, and catering for internal and client meetings., • Maintain organised filing systems, manage client files, and support both short- and long-term administrative goals. What We’re Looking For • Proven experience as a PA, EA, or Client Services Assistant within a professional services or legal environment., • Exceptional organisation and multitasking skills, with a sharp eye for detail., • Confident, professional communication skills – both written and verbal., • Tech-savvy, with proficiency in CRM systems (InterAction), Outlook, and 3E., • A proactive, adaptable, and client-focused mindset – someone who thrives in a fast-paced, team-oriented environment. For more information, please apply directly or contact Jess at AJ Chambers!