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The Senior Risk & Facilities Manager is responsible for leading risk management, security, insurance, and health & safety across all retail locations and Head Office, while providing high-level coordination of facilities activities. This role places a strong emphasis on protecting the business, its people, assets, and reputation, ensuring that robust risk frameworks, security standards, and insurance coverage are in place and consistently applied. Facilities management will focus primarily on coordination and oversight, ensuring stores and offices have what they need to operate effectively, rather than hands-on day-to-day site management. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards. RESPONSIBILITIES: Insurance & Risk Management (Core Focus) The Senior Risk & Facilities Manager is the day‑to‑day owner of the company’s insurance programme, responsible for ensuring all policies are fully understood, correctly administered, compliant, and aligned to business needs. This role acts as the main point of contact for all brokers and underwriters, proactively identifying risks, coverage gaps, or areas requiring adjustment, and escalating these to the Director of Operations for strategic review and final approval. • Own the administration and management of all company insurance policies, including Jewellers Block and general policies (e.g. Travel, D&O)., • Develop a detailed understanding of all policy terms, limits, endorsements, exclusions, and obligations, ensuring the business always remains compliant., • Act as the main day‑to‑day contact for the company with insurers, brokers, and underwriters., • Ensure appropriate insurance cover is in place for all business activities including photo shoots, events, store activity, and special projects, escalating for approval where required., • Monitor compliance with policy terms across all functions and proactively flag questions, risks, or potential breaches., • Own and manage the insurance renewal schedule, ensuring proactive preparation, data collection, and early engagement with brokers to prevent any gaps in cover., • Partner with the Director of Operations for policy review discussions, renewal meetings, and preparation of summary proposals for senior leadership., • Identify changes in risk exposure across the business and provide clear updates and recommendations to the Director of Operations., • Arrange temporary, additional, or bespoke cover as required and ensure all changes are correctly documented and communicated., • Support the annual insurance review and renewal process, preparing all required information, analysis, and recommendations., • Act as the operational owner of risk identification, assessment, and issue escalation across retail, office, and event activity., • Maintain and apply risk management frameworks, policies, and escalation processes., • Support incident response and crisis management activity, including post‑incident documentation and follow‑up actions., • Monitor emerging operational risks and raise relevant insights with the Director of Operations., • Own and continuously improve the security strategy and governance framework across all locations, ensuring best‑in‑class standards are maintained., • Oversee rota planning and performance of third‑party security providers., • Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported., • Lead security awareness and training programmes across the business., • Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‑up., • Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently., • Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements., • Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities. (Coordination and governance focus rather than hands-on site management) • Provide strategic oversight of facilities standards and operational readiness across all retail and office locations., • Ensure stores and offices are appropriately equipped and supported to operate effectively, with day‑to‑day activity delivered through the Facilities Manager., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities‑related risks and operational issues., • Maintain governance and performance oversight of contractors, service providers, and service‑level expectations., • Support office moves and space planning in line with business growth., • Attention to detail and strong aesthetic for luxury retail standards., • Strong communication and organisational, • Strong work ethic, • Ability to lead and roll your sleeves up and get involved, • Detailed oriented, • Ability to multitask and prioritise, • Ability to work under pressure and to tight deadlines., • Team player with the ability to develop strong partnerships., • Possess impeccable levels of integrity, and professionalism in all business dealings.

About Temenos Temenos is the world’s leading platform for composable banking, serving clients in 150 countries by helping them build new banking services and state-of-the-art customer experiences. Top performing banks using Temenos software achieve cost-income ratios almost half the industry average and returns on equity 2X the industry average. Their IT spend on growth and innovation is also 2X the industry average. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. The Role: Contract Role - London (Hybrid) (12-18 months engagement) We are seeking a highly experienced Oracle Fusion Cloud Order to Cash (O2C) and Project Portfolio Management (PPM) Consultant to lead the design, configuration, and end-to-end implementation of project driven revenue and billing processes as part of our transformation from Oracle E-Business Suite (R12) to Oracle Fusion Cloud. This role will play a critical part in delivering integrated project-based Order-to-Cash solutions, covering Project Contracts, Service Contracts, Accounts Receivables, Revenue Management, and PPM modules including Project Foundation, Project Costing, and Project Billing. The consultant will work closely with Finance, Project Management, and IT teams to ensure scalable, compliant, and business-aligned solutions. Responsibilities: • Support business owners and SMEs in defining and confirming configuration decisions for the following Oracle Fusion Cloud modules: Project Contracts, Service Contracts, Accounts Receivables, Advanced Collections, Revenue Management, Project Foundation, Project Costing, and Project Billing., • Design and configure project-based billing and revenue recognition models, including time & materials, fixed price, milestones, and usage-based billing. Project Manager – Oracle Fusion Implementation., • Define and document end-to-end O2C process flows, from contract creation through billing, revenue recognition, and cash application., • Ensure seamless integration across Receivables, Project Contracts, Project Costing, Project Billing, Service Management and General Ledger., • Monitor and review functional deliverables from the implementation partner, including: Functional design documentation, Setup documentation, Test scenarios and evidence, Training and support artifacts., • Serve as the key liaison between business stakeholders, process owners, SMEs, and the implementation/technical teams throughout the project lifecycle., • Facilitate process discussions to identify opportunities to simplify, standardize, and automate Order to Cash and PPM processes, with a strong focus on adopting standard Oracle Fusion functionality and minimizing customizations., • Oversee and shadow key project activities including solution configuration, approvals/workflows, controls, accounting setups, testing, and deployment, while enabling the internal IT support team to become self-sufficient post go-live., • Coordinate and support process playbacks / solution walkthroughs, ensuring alignment across business teams and timely closure of feedback., • Act as a trusted advisor to business stakeholders on process transformation., • Provide functional leadership across data migration activities for O2C and PPM, including Customers, Customer Sites, Contracts, Expenditure items , open Invoices, Open receipts and balances, and support business validation and reconciliation., • Support the business owners, business process owners and the SMEs in the design and implementation of controls (including appropriate segregation of duties)., • Support the business owners, business process owners and the SMEs with go-live readiness assessments and coordination of signoffs., • Lead and coordinate cutover planning and execution for the O2C and PPM workstream, including go live readiness checkpoints and business signoffs., • Ensure the implemented solution aligns with enterprise requirements for IT architecture, data security, access controls, and compliance standards., • Identify and manage risks related to data migration, integration, controls, and business readiness. • Proactively identify, track, and manage O2C and PPM related project risks and issues (data, integrations, controls, readiness), maintaining mitigation plans and escalating where needed., • Ensure compliance with program governance and delivery standards., • Proactively escalate risks and issues to program leadership., • Partner with Change Management and business teams to support training, end-user enablement, communications, and adoption readiness. Contribute to training strategy, user enablement, and knowledge transfer., • Support development of key business-facing materials such as SOPs, job aids, and user guides to ensure smooth transition to operations., • Support stakeholder communication and adoption activities. Project Manager – Oracle Fusion Implementation, • Support post-go-live transition planning to ensure stable handover to business-as-usual (BAU) support teams. Post Go-Live Support: • Provide hypercare and post-go-live stabilization support., • Troubleshoot production issues related to Account receivables, Contracts, Project Costing, Billing, Revenue Management and accounting. Skills: • Bachelor’s degree in accounting, Finance, Project Management, Information Systems, or a related field., • 15+ years of experience in Oracle Financials and/or Project Accounting., • Minimum 5 years of hands-on experience with Oracle Fusion Cloud implementations., • Proven track record of at least 3 end-to-end Oracle EBS (R12) to Fusion Cloud migrations., • Strong functional expertise across, Oracle Fusion PPM (Project Foundation, Costing, Billing, Contracts), Order to Cash, Accounts Receivables, and Revenue Management., • Deep understanding of project-based revenue recognition, billing, costing, and financial integrations., • Excellent analytical, documentation, and stakeholder management skills., • Strong communication skills with the ability to engage both business and technical teams. Soft Skills: • Strong stakeholder management skills with the ability to engage effectively with senior business leaders, finance users, project managers, and technical teams., • Excellent communication skills, both written and verbal, with the ability to explain complex functional concepts in clear, business-friendly language., • Proven ability to lead workshops, facilitate design discussions, and drive decision-making., • Strong analytical and problem-solving skills with a structured, outcome-oriented approach. Preferred Skills, • Hands-on experience with Oracle Fusion Advanced Collections, including strategy definition, scoring, dunning, and dispute workflows., • Experience integrating Salesforce (including Conga CPQ / Conga Contracts) with Oracle Fusion O2C and PPM processes., • Experience with Oracle Integration Cloud (OIC) for Salesforce-to-Fusion integrations., • Reporting expertise using OTBI and BI Publisher., • Knowledge of project budgeting, forecasting, intercompany, and cross-charge billing., • Experience in multi-currency and global project environments., • Oracle certification in Financials Cloud or PPM Cloud preferred. Project Manager – Oracle Fusion Implementation, • Experience with Oracle Subscription Management Cloud, including subscription lifecycle management (creation, renewals, amendments, cancellations) and integration with Accounts Receivables and Revenue Management for IFRS / ASC 606 compliance. Values: • Care about ICS Execution & Oversight., • Commit the day-to-day running of the ICS., • Collaborate to drive continuous improvement., • Challenge drive change management. Some benefits include: • Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month., • Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership., • Family care: 4 weeks of paid family care leave., • Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge., • Study leave: 2 weeks of paid leave each year for study or personal development.

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Assistant Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governanceframework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Track and drive completion of governance actions, ensuring clear ownership, deadlines,evidence, and escalation of overdue items., • Produce and maintain management information (MI) and dashboards for senior management andgovernance committees covering key risk and conduct themes, incidents, complaints, breaches,and control performance., • Assist with embedding Consumer Duty (including outcomes monitoring, MI quality, andgovernance evidencing) within Private Banking Departmental activities., • Support conduct risk oversight, including identification of emerging risks, thematic insights, and review of relevant management information., • Coordinate regulatory and policy compliance activities for Private Banking, including attestations, policy reviews, and annual governance calendars., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution., • Support oversight of operational risk processes, including risk and control self-assessments (RCSAs), control testing coordination, key risk indicators (KRIs), and incident reporting governance., • Assist with governance of client outcomes and service quality, including review of complaints trends, root cause analysis, and remediation tracking., • Assist in maintaining the governance document suite (terms of references, policies/standards mapping, standard operating procedures) ensuring version control and audit readiness., • Support in coordinating reviews of new or changed products, propositions, and distribution activity from a governance and conduct perspective (as applicable to the operating model)., • Support oversight of financial crime governance in Private Banking (e.g., KYC/CDD quality themes, periodic review adherence, trigger event reviews, PEP/high-risk client controls) through MI and actions tracking., • Contribute to internal audit and compliance assurance activity: prepare evidence packs, coordinate responses, and track actions to closure., • Assist with regulatory change impact tracking relevant to Private Banking and support implementation governance (including stakeholder mapping and reporting)., • Ensure governance outputs meet good practice standards (clarity of decisions, rationale, challenge captured, consistent evidence trails)., • Support training and communications to improve awareness of governance requirements, controls, and responsibilities across Private Banking Department., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation)., • Ensure adherence to data protection, confidentiality, and information security requirements when handling client/business data. Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • Experience in private banking, wealth management, or retail banking governance/controls (1st line and/or 2nd line), • Good understanding of FCA conduct expectations (including Consumer Duty), operational risk, and governance best practice, • Strong MI capability (Excel/PowerPoint; Power BI or similar desirable) with ability to turn data into clear insight and actions, • Excellent command of written and spoken English, • Excellent interpersonal and verbal skills There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Mission • To lead the boutique team, in close collaboration with the Boutique Manager, • To ensure the highest level of service to all Chopard clients, • To develop sales further and acquire new clients, • To ensure best retail practices in line with the Boutique Charter Main Responsibilities • The Assistant Boutique Manager represents the Boutique Manager in his/ her absence and is responsible for all activities at store level when the Boutique Manager is away from the shop floor, • He/ She should ensure that individual team members continue to improve on their performance and contribute to the boutique’s overall mystery shopping score., • He/ She supports the Boutique Manager to conduct performances reviews and to design individual development plans for each team member to raise motivation and give individual short-term & long-term career objectives / identify individual’s skills and match in-store tasks to those skills effectively, • He/ She is in charge of organizing regular follow-up trainings on selling skills (e.g. through role-plays), • He/ She supports the Boutique Manager in preparing and holding regular team meetings/briefings with particular focus, but not only on:, • Assessment of the current business situation followed by proactive measures to increase sales, as well as defining weekly targets/objectives., • Sharing information with the team on products, client leads, after sales service, upcoming activities, etc..., • Nurturing a team spirit motivating individual team members to excel and perform, • He/ She will organize the monthly team roster and make sure the boutique is up-to-date for all administrative duties, • He/ She is in charge of enforcing the discount policy and to develop and coach different techniques to help the team to minimize the average discount, • He/ She seconds the Boutique Manager in Coaching, Best-Practices sharing & Training of the Sales Team Service • The Assistant Boutique Manager is responsible for a perfect service in the boutique at all times, in line with the Boutique Charter, • He/ She is to ensure that any visitor to the boutique is treated with the utmost respect and professionalism according to Chopard boutique charter., • A clean boutique in every corner is a must, • Decoration must be at its best and follow the Chopard Guidelines., • All current marketing materials (catalogues, books, leaflets, instruction manuals...) must be stocked and properly used by the whole team., • Staff attires must be impeccable at all times, • Showcases and serving trays must be in mint condition at all times, • Chopard recommended music and DVDs must be played at all times, • Stock quality and handling must be impeccable at all times (no fingerprints), • Any renovation/touch up needs must be reported to the HQ immediately. Business Development • The Assistant Boutique Manager is responsible for the development of boutique sales in line with the annual set objectives., • Assist in the Creation and Management of in-store and external events to develop new client opportunities, Drive sales, and Establish & Develop Chopard’s Brand Awareness & Presence in the marketplace, • He/ She has to ensure the boutique’s client database in Salesforce is systematically used by all team members and continuously maintained in view of CRM activities (invitation to events, direct mailing, e-mailers, celebration of birthdays, etc...), • He/ She has to ensure that the boutique is well connected with the network of key hotels, clubs, or any other potential business providers, • He/ She should develop the network of tour guides, tour operators, translator and drivers to build further high quality traffic to the boutique., • He/ She should propose new ideas to reach new clients through activities inside or outside the Boutique Operations • He/ She has to ensure that the security and insurance procedures of the Chopard Group are strictly adhered to in accordance with the Boutique Charter and the Insurance Handbook. In particular, he/she must make sure that the stock values at day and night are below the maximum coverage., • Immaculate management of transactions, stocks (i.e. regular stock checks), and customer data in the respective systems, • Ensure brand induction and training for new boutique staff members joining the team Specific Activities • The Assistant Boutique Manager might be requested to travel for events or client visits, • He/ She must ensure to report market intelligence on competitor Boutiques and their staff activities. Key Performance Indicators • Qualitative indicators:, • Boutique Objectives, • Customer Data quality in Salesforce, • Initiatives to develop the boutique network of concierges, clubs, etc..., • Support of the planning and implementation of marketing activities, • Quality of service from the whole team, • Overall presentation of the boutique, • Grooming of the staff, • Mystery Shopping results, • Quantitative indicators, • Boutique Objectives, • Sales growth, • Average discount given, • Conversion rate, • Acquisition of potential client data, • Stock turn improvement Key Requirements • Excellent organizational skills and attention to detail., • Excellent English language skills (written and verbal)., • Ability to manage multiple priorities and deadlines., • Well experienced and used to working with MS Office (Excel, Word, PowerPoint) and Photoshop., • Professional representation of the company image., • Willing to work outside official working hours including evenings and weekends., • Ability to work well with others as part of a team.

PROFESSIONAL SERVICES RESOURCING MANAGER THAMES VALLEY FULL TIME/HYBRID ROLE ABOUT LOGICALIS Logicalis is a leading provider of innovative technology solutions tailored to meet the diverse needs of businesses across various industries. As an authorized IBM Platinum Partner, we specialize in delivering cutting-edge software solutions designed to optimize efficiency, streamline operations, and drive business growth for our customers. At its core, Logicalis is an IT solutions and services provider, helping to accelerate the digital and IT transformation of all our customers. The importance of a customer’s IT infrastructure, today, is a key focal point for every business. Significant investments have been made over many years to keep pace with the change in technology, and now, more than ever, there is a necessity to modernise infrastructure - faster. As Architects of Change, our industry insights and technological expertise enable us to design, support, and deliver on our customers’ vision. Through our deep knowledge in key IT industry drivers (including on-premises and cloud, data management, network connectivity, workforce transformation, and security transformation), we help to address our customer’s priorities, from revenue and business growth and operational efficiency to innovation, data governance and sustainability. We’re part of Logicalis Group, one of only five Cisco Global Gold Partners, and in the top 1% of Microsoft Azure partners globally. We are in the top three IBM VARs in UK&I. Headquartered in the UK and with an international team of over 6000 people, we maintain operations in Europe, North America, Latin America, Asia Pacific, and Africa. ABOUT THE ROLE The Professional Services Resourcing Manager is responsible for overseeing the allocation and optimisation of resources within the Professional Services team. This role ensures that client projects are staffed appropriately, balancing business needs with employee development, and supporting the delivery of high-quality services to clients. The Professional Services Resourcing Manager will collaborate closely with the Professional Services Director, the Project Management Director and project managers, professional services consultants, third party professional services providers and contractors and Logicalis UK and Ireland (LUKI) leadership to forecast demand, manage capacity, and drive operational efficiency. RESPONSIBILITIES • Work with project and account managers to understand resource requirements for ongoing and upcoming client engagements., • Allocate professional services consultants, solution architects and third-party contract specialists to projects and business development pursuits based on skill set, availability, and business priorities., • Monitor and manage resource utilisation to ensure optimal productivity and minimise non-productive time., • Monitor and manage weekly timesheet completeness and actively chase where necessary., • Forecast resource demand by reviewing project pipelines and collaborating with sales and delivery teams., • Maintain up-to-date records of team members’ skills, certifications, and preferences to enable effective resource matching., • Identify resource gaps and work with the Professional Services Director to address shortfalls through hiring or contractor engagement., • Produce regular reports on utilisation, capacity, upcoming demand, backlog, and resourcing challenges for leadership., • Facilitate regular resourcing meetings to review project allocations and resolve conflicts or bottlenecks., • Support professional development, through training plans and time for Continuous Professional Development (CPD) by considering individual growth objectives when assigning professional services resources to projects., • Ensure compliance with company policies, legal requirements, and client expectations in all resourcing decisions., • Develop and refine resource management processes, tools, and reporting systems. QUALIFICATIONS • Bachelor’s degree in business administration, Project Management, or a related field (or equivalent experience)., • Relevant professional certifications (e.g., Prince2, PMP, Resource Management Institute) are an advantage. REQUIRED SKILLS • Previous experience in a resourcing, workforce planning, or project management role within professional services or consulting environments., • Strong understanding of resource management principles and tools (we currently use Kantata SX)., • Excellent organisational and analytical skills, with the ability to manage multiple priorities., • Strong people skills and the ability to build relationships across all levels of the organisation., • Proficient in Microsoft Office suite and resource management software., • Initiative-taking problem-solver, comfortable working in a demanding environment., • Experience with forecasting, capacity planning, and reporting., • Excellent written and verbal communication skills. PREFERRED SKILLS • Relevant professional certifications (e.g., Prince2, PMP, Resource Management Institute) are an advantage., • Bachelor’s degree in business administration, Project Management, or a related field (or equivalent experience). PAY RANGE AND COMPENSATION PACKAGE Competitive salary package based on experience

Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 800 employees, across 14 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid and Cape Town—we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. We are looking for an Account Manager who is passionate both about Cyber Security and Consultative Selling. Someone who is energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation as an organisation that’s easy to do business with. Job Role / Responsibilities • Consultative Selling to help customers secure their environments, • Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships., • Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction, • Manage your individual accounts, sales plans, and activities, to ensure we are demonstrating true value and customer advocacy., • Produce clear sales plans, documented in our CRM (Salesforce), so we have complete transparency and consistency in how we are delivering for our customers., • Contribute to the financial planning of the team, through the provision of accurate sales forecasts and fulfilment., • Open up new customer conversations and accounts, • Effectively contribute to internal projects, developing innovative ideas ensuring they align to business goals. Contribute to ad hoc internal projects in relation to Integrity360’s sales strategy., • Maintain a visible senior presence in team engagement and external stakeholder management., • Curious about new technology and constantly learning, • Maintain product knowledge and end-to-end fulfilment process., • Build collaborative internal relationships across customer fulfilment and resourceful in using technical and specialist resource, where required., • To establish and maintain excellent relationships at the appropriate levels with the assigned customer base, • To understand the customers’ key business drivers and strategic requirements and align our solutions and offerings to provide maximum value to Intergrity360 and the client, • To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your identified customer base, • Implement a robust account planning process, • To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base., • Promote the Integrity360 ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience., • Act as liaison between clients and management for business executions., • Understand client needs and identify new business opportunities., • Negotiate business contracts and costs with customers as needed., • Develop customized programs to meet client needs and close business., • Develop business proposals and make product presentations for clients., • Build positive and productive relationships with clients up to and including CXO, • Develop account strategies to meet revenue target., • Assist in development of account budgets and timelines., • Assess potential business risks and develop mitigation plans., • Provide outstanding services and ensure customer satisfaction, • Address customer concerns and queries in a timely and accurate manner, • Lead a virtual team to sell to and deliver for your customers Person Specification • Ability to present and influence at senior level (internally and externally)., • Strong Business Development Skills, • Ability to identify problems and implement innovative solutions., • Ability to generate new business from large commercial brands., • Ability to lead on internal projects, and work collaboratively across the organization., • Ability to develop market and competitor insights, in partnership with our internal marketing function., • Active commitment to personal development., • Ability to problem-solve, and spot opportunities for upsell and account development through creative selling., • Ability to work autonomously., • Proven customer service experience with Tier 1 customers, • Ability to work under pressure, assertive and remaining in control, with a high level of authority and authenticity., • Strong organizational skills., • Highly effective planning, coordination, and time management., • Strong analytical skills to inform account plans and solutions for customers., • Understanding of CRM systems such as Salesforce Experience • A minimum of three years’ sales experience in technology, • Track record of major deals, particularly Managed Services, • Managing major accounts, • Experience generating new business, • Expanding in to new areas in existing accounts, • Senior Stakeholder Management, • Experience of managing key existing accounts and renewal responsibility., • Knowledge of marketing practices (direct marketing, data sales, and press advertising)., • Knowledge of Cyber Security fundamentals, • Experience of selling both hardware and software

ASSISTANT STORE MANAGER LUXURY FINE WATCHES & JEWELLERY CENTRAL LONDON £42K - £46K + Bonus + Commission Outside The Box Recruitment is currently headhunting for an experienced ASSISTANT STORE MANAGER OR SENIOR SUPERVISOR who ideally comes from Luxury fine jewellery /watches OR Luxury fashion / hospitality background. An exciting time to join our client who is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The focus for the Assistant Manager is to support the Boutique Manager and lead, motivate, develop, and drive the sales team to success. The Role: • Reporting to the Boutique Manager and responsible for 2 Supervisors and 15-20 sales Consultants, • Commercially aware and driven – able to use initiative and drive solutions, • Delivering exceptional clientelling services,, • Achieving all targets and KPI’s, • Performance managing, training and developing the team, • Coaching, Leading and motivating a dedicated sales team, • Overseeing stores operations, administration,, • Attending networking / events to help promote the store, • Attention to detail with store and team presentation, • Liaising with head office, • Very security conscious Ideal candidate: • Minimum 2yrs experience as a Senior Supervisor or Assistant Store Manager ideally from a luxury fine watches /jewellery or fashion / hospitality background, • Passionate and knowledge of luxury Watches & Fine Jewellery is ideal, • Able to demonstrate success at selling and mentoring/ coaching a team of 15+ staff, • Sales driven and determined to succeed, • Passionate and commercial about people management - lead, motivate, develop and drive the team to success, • Positive can-do attitude - able to build positive relationships, • Articulate with an excellent command of English both written and spoken any additional languages would be desirable but not essential, • Smart and well-groomed in appearance., • Flexible to attend after work networking events to promote the store and build relationships with B2B and B2C Additional to the basic salary is: Uncapped Commission, 25% bonus, wellbeing benefits, pension, discount To be a part of this expanding company please register your interest by emailing your CV to or call direct 07815939515. Please only apply if you have ‘The Right to Work’ in the UK

Senior or Principal Sustainability Consultant- Energy London About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for a Senior or Principal Sustainability Energy Consultant to join our Sustainability team based in our London office. It's an exciting time to join our Sustainability team. You will be working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high performing work culture. In this key and varied role, you can expect to: • Take ownership and deliver small scale projects., • Support senior team members on large scale projects and take ownership of specific workstreams., • Lead workshops with the client and design team and communicate information in a clear and concise manor., • Effectively delegate, manage and review work undertaken by others., • Support the training and development of junior members of the team., • Undertaking a range of modelling and analysis, which may include but not limited to: building performance simulation, operational energy use, energy generation and overheating., • Lead the development of energy strategies., • Supporting the drive towards realising net zero whole life carbon in our projects., • Working with other members of the Sustainability Group on research and development initiatives to allow us to stay at the cutting edge of knowledge in our industry., • As well as project-related work, the Group engages directly with industry undertaking research and development studies, and authoring industry guidance. The role also presents the opportunity for involvement in this aspect of the Group’s work to those keen to have a direct influence on the industry. What we are looking for Key Skills & Knowledge: You will have detailed knowledge, competence and qualifications in the following fields. • Energy strategies, • Building Regulations Part L assessments using Elmhurst and IES, • NABERS UK modelling, • In-Use energy modelling and assessment, • Dynamic modelling for thermal comfort assessments and overheating risk assessments About you: • Experience working within a sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field., • Like us, you will be serious about sustainability., • You will bring technical expertise (with a degree in an applicable field) and a passion for creating sustainable solutions., • You will have an in-depth understanding of London planning requirements, • You will be confident in leading sustainability workshops with design teams., • You will relish being part of dynamic team within a progressive and well-respected firm., • You will have good communication skills and an enthusiasm for working within a team environment., • Qualified and recognized within the industry with Chartered status, • You will provide a lead role in an integrated project design team with other construction professionals., • Experienced team leader/line manager., • An excellent communicator who enables, promotes, and drives technical excellence for the ultimate benefit of the client. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

Operations Manager (FTC) – Multi-Vendor Hospitality Venue - London –£60K + Benefits This role requires weekend work – please only apply if you are happy to do this. My client is an iconic F&B hospitality venue who are seeking an Operations Manager to join their team. The successful Operations Manager will be responsible for managing site logistics, overseeing cleaning & security teams, driving sustainable practices, maintaining excellent levels of customer service and ensuring a smooth-running operation. This is the perfect role for a high performing Operations Manager looking to join a reputable business who can offer greater responsibility and exposure, in order to progress their career. Whilst this is a FTC, there is the opportunity to be made permanent for the right person. Responsibilities include: • Oversee Supervisors to ensure all daily cleaning and security tasks are carried out to the required standard., • Ensure vendors are set up correctly each day and that Trader Regulations are enforced when necessary., • Act as the main escalation point, resolving operational challenges promptly., • Coordinate with external agencies to secure appropriate cleaning and security staffing., • Provide open, supportive, and consultative leadership to motivate and guide the Security and Cleaning Teams., • Maintain full compliance with all health and safety, cleanliness, and environmental standards across the site., • Continuously review site logistics to ensure efficient ways of working, identifying improvements and implementing positive changes., • Support budget management by monitoring activity and identifying opportunities for cost savings., • Ensure all operations team members receive appropriate role-specific training, including regular refresher training., • Liaise with local police and emergency services when required, sharing relevant security information. The Ideal Operations Manager Candidate: • Proven experience in a fast-paced high footfall operations role, ideally within Hospitality, Foodservice or Retail., • Strong leadership and people skills with good knowledge of HR processes., • Excellent communication and interpersonal skills, with calm approach and strong problem-solving skills., • Must be happy to work outside for extended period of times., • Must be happy to work weekends. If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com /

We are seeking an experienced and highly professional Reception Manager to lead the reception function at Annabel’s, our world-renowned private members’ club in Mayfair and part of The Birley Clubs. Annabel’s at 46 Berkeley Square spans 26,000 square feet and is home to multiple restaurants, bars, private dining rooms, and a cigar salon. Delivering exceptional service to our Members and their guests is at the heart of everything we do, and the Reception team plays a pivotal role in shaping first and last impressions. As Reception Manager, you will oversee the smooth day-to-day operation of the reception area, ensuring the highest standards of guest care on arrival and departure while leading, developing, and inspiring the team. You will also play a key role in optimising reservations and building relationships within the local luxury network. Key Responsibilities: • Lead the reception team to deliver warm, seamless, and attentive service at all times, • Maintain an exceptional level of guest care from arrival through departure, • Build and maintain strong relationships with Members, regular guests, and VIPs, • Promote and develop a loyal customer base, communicating key information to the team, • Handle members feedback professionally, ensuring concerns are resolved promptly, • Oversee effective utilisation of OpenTable to optimise capacity across services, • Ensure accurate data capture, booking procedures, and updates for cancellations and no-shows, • Use reporting tools to support business growth and informed decision-making, • Recruit, train, and develop the Reception and Maître d’ team, • Conduct performance reviews and implement development plans, • Deliver regular on-the-job training to maintain company standards, • Oversee induction of new team members, • Manage rotas effectively in line with payroll budgets, • Maintain impeccable presentation and professionalism across the team, • Coordinate with restaurant management and operations team to optimise members flow, • Oversee cloakroom operations and members assistance, • Maintain a visible presence in front-of-house areas, resolving issues proactively, • Ensure compliance with health & safety, security, and company procedures, • Monitor reception areas for maintenance issues and liaise with relevant teams About You • Proven experience in a Reception Manager or senior front-of-house role within a luxury hospitality environment, • Strong leadership skills with experience managing and developing teams, • Excellent knowledge of reservation systems desirable, • Exceptional interpersonal and communication skills, • Highly organised with strong attention to detail, • Professional, polished, and discreet, with a passion for outstanding guest service, • Comfortable working in a fast-paced, high-profile environment If you are a confident leader with a passion for hospitality and a commitment to delivering world-class service, we would love to hear from you. Join Annabel’s and play a key role in creating exceptional experiences for our Members and their guests.

Job Title: Home-Based Transcriber (UK) - Self-Employed Opportunity with Epiq Business Unit: UK Court Reporting Days: Variable, within agreed deadlines Hours: Flexible, within agreed deadlines Location: UK Role Overview Epiq is a global leader in legal services, delivering innovative solutions to clients worldwide. We are currently seeking Home-Based Transcribers located in the UK to join our team on a self-employed basis. As a Home-Based Transcriber, you will be responsible for producing accurate, high-quality verbatim transcripts from audio and video recordings in accordance with Epiq Style Guidelines and client deadlines. If you are a fast, accurate typist with excellent English language skills, strong attention to detail, and experience in areas such as police work, criminal investigations, PACE (Police and Criminal Evidence Act) Interviews Under Caution, legal multi-speaker transcription, or fully verbatim transcription from video recordings who enjoys variety and flexibility, then this role is perfect for you. All shortlisted candidates will complete Epiq’s online English and typing assessments. Successful candidates will be invited to an interview, and upon onboarding, you will receive comprehensive training prior to offering transcription services. Please note this is a home-based, self-employed role. Key Responsibilities • Produce high quality, accurate transcripts from multi-speaker audio or video recordings in accordance with client style guidelines and delivery deadlines, • Proofread and check all work for spelling, grammar, style and formatting before submission, • Undertake cross-training on various transcription contracts as required, • Use audio playback platforms such as FTR, • Maintain clear communication with the Transcription Operations Manager/Team Leader and other transcribers, • Implement feedback promptly to ensure quality and timeliness., • Complete annual Information Security and Compliance training, • Educated to minimum A level or equivalent standard, • Excellent English language & audio transcription skills, • High accuracy and attention to detail, • Copy typing speed minimum 60 wpm, • Audio typing speed minimum 30 wpm, • Computer literacy and familiarity with Microsoft Office, • Flexibility and responsiveness, • Ability to manage workload and meet assignment deadlines, • Strong general knowledge and interest in the law, • Confidentiality and discretion at all times - ability to handle challenging and potentially distressing material, • Fast broadband internet connection, • Good quality headphones and an Infinity foot pedal Due to the nature of this work, successful applicants must obtain SC-level national security clearance. Epiq will assist with the application process at no cost. For details, visit: Rewards & Benefits • Competitive pay rates, • Work from home with flexible hours, • Full training provided Applications If you are interested in this role and have the skills and key competencies required, please email your CV and a cover letter detailing your suitability to . We thank all applicants for their interest. Please note that due to high application volumes, only shortlisted candidates will be contacted. Epiq is an equal opportunities employer It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, colour, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Operations Support Manager We are seeking an experienced Operations Support Manager to play a pivotal role within the Olympia Estate Services (OES) team. This is a key position focused on ensuring the seamless delivery of operational objectives, projects and processes across a dynamic mixed-use estate. Acting as a central point of coordination, you will promote a strong “One Team” ethos, supporting department heads (H&S, Security, Technical Services & Logistics) while driving efficiency, compliance and continuous improvement across the estate. Key Responsibilities • Support delivery of key operational initiatives and strategic projects, • Collaborate with Heads of Department to identify efficiencies and implement process improvements, • Lead cross-functional projects and manage key operational budgets, • Oversee procurement processes and vendor relationships, • Manage document control, estate systems and shared inboxes, • Coordinate permits, purchase orders and project financial tracking, • Deliver OES inductions, embedding vision, values and team culture, • Support continuous improvement through feedback and performance tracking About You • 5+ years’ experience in Estate Management, Real Estate or mixed-use environments, • Strong organisational, analytical and problem-solving skills, • Confident managing budgets and finance administration, • Highly proficient in Microsoft Office and business systems (ERP/CRM), • Exceptional communicator with a proactive, hands-on approach Desirable: PRINCE2, PMP, Lean or Six Sigma knowledge. You will be strategic yet operationally focused, adaptable, professional and committed to delivering a safe, efficient and well-managed estate environment. If you’re ready to take ownership, drive operational excellence and be part of a collaborative estate team, we’d love to hear from you.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU’LL DO • Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives;, • Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami);, • Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team;, • Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards;, • Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making;, • Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures;, • Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team’s best practices. YOU’RE GOOD AT • Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success, • Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently, • Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences, • Champion the adoption and implementation of innovative tools and technologies, • Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring • Bachelor’s degree in Risk Management, Finance, Business Administration, or related field, • 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred, • Risk management designation/certification (CPCU/ARM) or working towards designation desirable, • Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team’s strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n BCG is an E - Verify Employer. Click here for more information on E-Verify.

Apprenticeship Internal Quality Assurer – Health & Social Care Level 5 If you are a qualified Health and Social Care Internal Quality Assurer (Level 5) who has a passion to support others to deliver high-quality Health and Social Care Apprenticeships, then we have the perfect role for you. With over 25 years of experience t2 group has grown to become the largest specialist provider of Apprenticeships to the Health and Social Care Sector. We work with thousands of employers across the UK, so working with us provides significant job security as well as excellent career progression opportunities. We are looking to recruit a dedicated individual who wants to make a difference and has a passion for training and quality. Over the last 2 years we have developed our curriculums extensively in line with the Ofsted EIF, have implemented a fully digital enrolment process and we continue to implement changes to complement our wide range of on-line learning resources. Salary £31,000 -Benefits of working with t2 group • Home based role with travel (mileage paid), • Laptop and mobile phone provided, • 25 days annual leave + bank holidays (increasing with length of service), • Christmas & New Year shutdown period, • Pension scheme, • Specsavers scheme, • Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM, • £500 employee referral bonus scheme, • Enhanced sick pay & maternity reward vouchers, • Employee well-being and assistance programme, • Access to EV company car scheme, • Life assurance cover The Role As an Internal Quality Assurer, you will be responsible for maintaining the quality assurance of our qualifications in line with awarding organisation requirements and t2 group quality assurance operating procedures. You will take a pro-active approach to supporting Personal Development Managers (Assessors) to deliver progressive teaching, learning and assessment visits with learners in line with our curriculum approaches and awarding organisation standards, observing practice and working with them to drive improvements through Quality Development Plans and team standardisations. With the support of your line manager, you will work closely with the Operations teams to ensure learners remain on track with their programme and complete their Apprenticeship in a timely manner, completing quality assurance checks at the required stages. You will have a clear set of KPIs and will manage your own diary to ensure you achieve these. If this is of interest and you fit with our Mission, Brand Promise and Values below and you have the experience, skills and competencies and qualifications required then we would really like to hear from you. Our recruitment process begins with a simple telephone interview to ensure you have a full understanding of the role and a feel for us as a business. We can answer any questions you may have before moving to the next stage of our interview process where you will have the opportunity to meet with one of our Lead Internal Quality Assurers. Mission, Brand Promise and Values Our Mission is ‘to close the gap between performance and potential’ Our Brand Promise is ‘to get you where you want to be’ Our Values are: -Understanding what we do and why -Doing whatever it takes to get it done -Keeping it simple not complex -Growing people with the business -Celebrating success Skills & Competencies -A passion for education, standards and quality -A thirst for developing your skills to become the best at what you do -Excellent time management, organisation and planning skills -Ability to work under pressure and to strict deadlines and targets -Assertiveness and objection handling skills -Professional and approachable -Excellent IT Skills -Competent in Literacy and Numeracy -Ability to build relationships and engage both learners and employers -Ability to communicate at all levels Qualifications -You will need to possess a relevant IQA qualification -Ideally you will possess your H&SC Apprenticeship Level 5 or equivalent. -Minimum of 2 years’ experience at senior level in the Health & Social Care Industry Additional Information You must have your own transport, a Broadband connection at home and car insurance covered by business use. All business mileage and expenses are covered by the company. T2 is committed to providing a safe environment for all learner’s and employees. To find out more about our commitment to safeguarding please go to our t2 website. NB. Your employment with the Company will be conditional upon receipt of a satisfactory enhanced DBS check and references.

Company: Flogas Britain Salary: £46,400.00 to £56,500 + Car Package + Bonus Location: Remote with travel to Depots. Contract Type: Permanent Location Type: Hybrid Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers How you’ll power our business as a Fleet Engineering Manager As a Fleet Engineering Manager, you will play a critical role in powering the performance, safety, and reliability of our fleet operations. With your technical expertise and leadership, you’ll drive a proactive safety culture, lead investigations into fleet-related incidents, and ensure our maintenance strategy keeps vehicles on the road and operating at their best. You’ll lead a dedicated team, oversee day-to-day workshop operations, and manage supplier performance to ensure quality, compliance, and cost efficiency. Through your leadership, our fleet will run smarter, safer, and stronger—delivering exceptional service and driving business growth. Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new biofuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future. What we’ll need from you • Experience of HGV vehicle engineering/maintenance, • Experience of working successfully in a fleet engineering role, • Sound understanding of transport legislation, compliance and regulatory issues, • High level of IT literacy, • Excellent communication skills, both written and verbal, • Excellent stakeholder management skills, • Proactive, self-starter, • Comfortable with pace and fluidity, • Qualified HGV Mechanic, • Intermediate/Advanced Excel skills, • Able to produce and deliver PowerPoint presentations What you’ll get from us You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive. • Discretionary Bonus, • Enhanced Pension Scheme, • Life Assurance, • EAP (Employee Assistant Plan), • Health plans, wellbeing support, free flu jabs and Eye Care Vouchers, • Extensive discounts from loved brands and major retailers, • 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours, • Enhanced Family Friendly Leave Flogas: Powered by people At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you. Doing right by everyone People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.

The Role in a Nutshell We are looking for a Backend-focused Full Stack Developer (Mid or Senior) to join our mission of transforming global access to sport. While we use Angular on the frontend, this role is roughly 80% Backend and Infrastructure. You will take ownership of the Playfinder and Bookteq platforms, ensuring our backend logic is robust and our infrastructure is secure and scalable. Our technical foundations are: • Core Back-End (Primary Focus): Modern PHP (8.2+), Symfony (6.4+), REST APIs, and SQL/Redis., • Infrastructure & DevOps: Owning our release management, security, and infrastructure (Terraform/Ansible)., • Front-End Support: Collaborating with our dedicated Frontend Dev using Angular, TypeScript, and SCSS., • Engineering Quality: A commitment to TDD, SOLID principles, and clear technical documentation. Why join? You will be the primary technical owner of our backend and infrastructure. Whether you are a strong Mid-level dev looking for more autonomy or a Senior looking to lead architectural decisions, you will play a pivotal role in our next two years of strategic growth. Package: £45k-£70k (Subject to experience) + Share Option Scheme + 25 Days Holiday + B’day Off About Playfinder, powering Bookteq Playfinder is a consumer sports marketplace and SaaS booking software scale-up based in Central London. We want to transform access to sport globally and our mission is to provide the best sports booking software and experience. We do this by providing high quality customer experiences on our search and booking marketplace, Playfinder, that has given over 1 million players access to pitches and courts for over 20 sports through our software annually. Alongside this, we enable self-service access and operations for facility operators and activity providers through our booking software, Bookteq. Together, our products drive increased utilisation of sports facilities, additional income for operators, and greater social impact in local communities, enabling more people in more places to play sports. Our Core Values; we are… 🚀 Mission-Driven - We’re different to other companies because of our dedication to improve the lives of both operators and players, and we carry this burden by striving to provide the best technology and customer experience to both sides of the experience. 🧬 Change-Makers - We want people who won’t accept the status quo, but who find a way to improve how something is done, repeatedly. Change making is about having the guts and ambition to bring about positive change. 🧠 Specialists - Our people strive to be specialists in their field, to take accountability and, coupled with a passion to learn, do what they do better than anyone else. Role Summary We are looking for a skilled and passionate Full Stack Developer to work alongside our tech team, General Manager, and commercial colleagues. Playfinder is in a critical phase in its growth; this role is pivotal to ensure we can meet the needs of an ever-evolving and expanding market. This is also a rare opportunity to join a company that has completed the transition from startup to high growth scale up and has a clear, realistic, and exciting two-year strategic plan. The role would be ideal for someone who wants to take real ownership. What we're looking for: • As a Mid-level candidate: You are a confident and talented coder eager to learn from our leadership team and help shape strategic direction while maintaining a robust PHP/Angular stack., • As a Senior candidate: You bring architectural thinking, a passion for mentoring, experience in end-to-end delivery, and the ability to influence our technical roadmap. Key Responsibilities • Backend Ownership: Building new features and maintaining our tech stack., • Collaboration: Providing technical feasibility advice to the product working group and supporting the Frontend Developer with robust API contracts., • Infrastructure & Security: Owning our releases, managing cloud infrastructure, and ensuring system security. Skills & Experience: • Backend: Expert-level modern PHP (8.2+), Symfony (6.4+), and REST API design., • Front-End: Modern Angular development (Components/State Management), TypeScript, and SCSS., • Documentation: Proficient in consuming, interpreting, and maintaining technical documentation., • DevOps & Tools: Experience with (or a strong desire to own) infrastructure as code (Terraform/Ansible), release management, and security best practices., • Data: Knowledge of SQL, Redis, and performance optimisation., • Frontend: Capable of working within Angular components when required., • Quality: Demonstrated understanding of SOLID, DRY, TDD, and technical documentation., • Process: Familiarity with Scrum/Agile and navigating trade-offs in complex systems. Bonus Experience: • Elasticsearch queries, API Platform, and Server Side Rendering (SSR)., • Familiarity with AWS or GCP would be a plus Package and Benefits • Salary: £45,000 – £70,000 (Subject to experience)., • Time Off: 25 days Annual Leave + Birthday Day Off, • Equity: EMI Share Option Scheme., • Wellbeing: Flex Wellbeing Allowance & NEST Pension Scheme., • Perks: Mac or Linux Laptop, Summer & Xmas socials, and Office refreshments. Location & Hours • Type: Full-time, 40 hours per week (Flexible core hours)., • Location: Remote-First (UK-Based) with Hybrid Flexibility. While our HQ is in Central London, our tech team operates with a degree of flexibility. Ideally, you are within commutable distance to join us in London one day a week (typically Mondays) for collaboration. However, for the right candidate located further afield, we are happy to discuss a flexible arrangement with occasional travel.

Are you ready to make your mark in the world of elite global sport? We are passionate about delivering one of the world’s greatest sports and entertainment spectacles, leaving a positive legacy wherever we operate. Innovation has always been at the heart of what we do. Decades on, the sport remains a pioneer, developing technologies that have made a significant impact beyond the track. Everything you see on screen or at a live event is made possible by our passionate and dedicated people. Whether it’s engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview We are recruiting for a Customer Data Product Manager to join our IT team. Reporting into the Head of Customer Data Operations, this role is centred on data engineering, product ownership, and partner code review. Main Duties and Responsibilities Product Roadmap Ownership Own and sequence the roadmap for customer data products, prioritising initiatives that maximise business value and accelerate data maturity. Partner Management Orchestrate delivery across engineering, data science, and third-party vendors to meet deadlines and quality standards. Data Foundations Oversee ingestion pipelines and transformation tooling within a cloud environment, ensuring reliability, scalability, and compliance across object storage and data warehouse platforms. Enablement Make data accessible and actionable for Insights, Marketing, and Commercial teams through dashboards, APIs, and curated datasets. Business Engagement Work directly with Marketing and Commercial stakeholders to capture needs, shape requirements, and prioritise features. Value Measurement Define and track metrics for engagement success, commercial uplift, and operational efficiency. Publish regular impact reviews to demonstrate value. Intelligent Automation Identify and deliver automation opportunities that reduce cycle times and increase productivity across data workflows. Governance & Risk Management Enforce standards for privacy, security, and ethical AI use across all data products. What Does Success Look Like in This Role? Speed Weeks, not months, from idea to measurable impact. Quality Reliable, observable data products with robust rollback and monitoring processes. Value Clear, attributable gains in engagement, revenue, or cost efficiency. Trust & Compliance No compromise on data privacy, regulatory compliance, or brand reputation. What Are We Looking For? Experience Essential: • Proven experience as a Product Manager or Data Product Owner within analytics, data platforms, or customer data domains, • Hands-on familiarity with cloud data platforms and orchestration tools, • Strong understanding of data modelling, identity resolution, and activation use cases, • Ability to translate business needs into technical requirements and prioritise effectively, • Comfort with metrics, experimentation, and ROI-driven storytelling In this role, it is essential that you are: • A self-starter with ambition, drive, and creativity, • Passionate about people and data, • Able to translate technical concepts into clear, accessible language, • Highly articulate, both written and verbal, • Comfortable operating at all levels of the organisation

Role Purpose: The HSSE Manager for Engineering Services in the PAM environment is responsible for leading, implementing, and maintaining robust health, safety, security, and environmental management systems across all engineering operations. The role ensures compliance with JLLs HSSE Management Syst

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The successful Operations Manager will be responsible for managing site logistics, overseeing cleaning & security teams, driving sustainable practices, maintaining excellent levels of customer service and ensuring a smooth-running operation. This is the perfect role for a high performing Operations

We are seeking an experienced Security Operations and Engineering Manager to lead cyber defence and operations for a globally critical organisation. Security Operations & Engineering Manager – Threat Defence. This role reports to the Head of Threat Defence and Cyber Security Operations and combine

Management Accountant (Permanent Role) | Environmental Services | West London & Buckinghamshire (Hybrid - 3 Days Office) | £58,000 + Bonus Robert Half are partnering with a global Environmental Services organisation to recruit a commercially focused Management Accountant. This is a hybrid role split across sites in West London and Buckinghamshire, with three days per week in the office (across both locations) and two days from home. This is a high-visibility business partnering role supporting operational leadership across key contracts. You'll work closely with Senior Operational Managers, providing meaningful financial insight to drive performance, efficiency and informed decision-making within a large, complex organisation. About the Role • Partner closely with Senior Operational Managers and the General Manager to provide financial insight and commercial support. * Lead the preparation of budgets and forecasts in collaboration with operational stakeholders. * Deliver monthly management accounts, including detailed variance analysis and performance commentary. * Analyse operational data and KPIs to identify trends, risks and opportunities. * Act as Finance Business Partner to the Senior Contract Manager, advising on performance improvement and cost control. * Oversee and report on capital expenditure, ensuring robust financial control. * Conduct post-investment reviews and long-term financial performance analysis. * Support continuous improvement in financial processes, reporting and controls. What We're Looking For • Fully qualified accountant (ACCA or CIMA). * Proven experience in a Management Accountant or Finance Business Partner role within industry. * Strong experience working with non-finance stakeholders in operational environments. * Commercially minded, confident and able to influence senior stakeholders. * Strong analytical skills with the ability to translate financial data into actionable insight. * Candidates moving directly from practice without industry experience will not be considered. * Must be comfortable travelling weekly between West London and Buckinghamshire sites. What's on Offer • £58,000 base salary * Competitive performance-related bonus * Hybrid working (3 days in office across two sites, 2 days from home) * Clear progression opportunities within a large UK finance function * Exposure to a commercially dynamic operational environment Why Join This Business This is an opportunity to join a globally recognised Environmental Services organisation operating at significant scale across the UK. The business delivers essential infrastructure and operational services that underpin environmental sustainability and long-term energy efficiency, placing it at the centre of critical national operations. With a well-established and sizeable UK finance function, the organisation offers genuine scope for progression, internal mobility and exposure to senior operational stakeholders. Finance plays a key role in driving commercial performance across contracts, meaning this is not a back-office reporting role but a visible, business-facing position with real influence. You'll be joining a stable, cash-generative and growing division within a global group, providing both security and long-term career development. For an ambitious Management Accountant looking to deepen their commercial exposure in a complex, operational environment, this role offers breadth, visibility and the opportunity to add measurable value. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Identity and Authentication Manager (VP Level) - £120,000 - £125,000 – Permanent Role - Financial Services Overview We are seeking an experienced Identity and Authentication Manager to join the team. This role offers the opportunity to shape the strategic direction of Identity Management and associated toolsets while ensuring service health and driving continuous improvement. You will work primarily with Microsoft Active Directory (on-premises and Azure AD), managing day-to-day operations, maintaining platform standards, and contributing to long-term technical strategy.Role and Responsibilities • Act as the main escalation point for complex troubleshooting and analysis of BAU incidents., • Advise on technical direction through workshops and coaching sessions., • Create and maintain clear technical documentation for peers and less experienced staff., • Manage and maintain Identity Management platforms, ensuring availability, performance, and security., • Provide guidance balancing technical facts against business risks for incident resolution and project decisions., • Drive proactive improvements in processes and procedures using existing tools., • Produce and interpret service performance and security data for trend analysis and reporting., • Promote automation and scripting to streamline authentication tasks., • Collaborate under ITIL frameworks for problem management and root cause analysis., • Educate other tech functions on authentication technologies and champion customer satisfaction.Essential Skills & Experience, • In-depth knowledge of Microsoft Active Directory (on-premises) and Azure Active Directory., • Strong PowerShell scripting skills., • Minimum 5 years’ experience in Identity Management or Microsoft Systems Engineer certification., • Experience with Quest AD tools, ADFS, Certificate Services, Privileged Access Management, Single Sign-On protocols., • Familiarity with Varonis or similar auditing tools., • Knowledge of cloud resources (IaC, SaaS, Azure fundamentals).Package, • Salary: £120,000 – £125,000, • Hybrid, with travel to London, • Career Development Opportunities, • Benefits: Pension scheme, professional training, paid holiday

Job Title: FP&A Analyst Function: Finance Location: Harlow (Hybrid) Clearance: SC Eligible (UK eyes only) Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role: An exciting opportunity has arisen for a highly analytical and systems-oriented analyst to join our dynamic Financial Planning & Analysis (FP&A) team. Reporting to the FP&A Manager (Mission Areas), this role plays a critical part in bridging Business Programme Finance teams with central finance functions, ensuring seamless reporting, forecasting, and system operations. If you are passionate about financial systems, data integrity, and driving process improvements in a complex, fast-paced environment, this is an excellent opportunity to make a meaningful impact. Skills and Experience Essential Skills & Experience: Systems-oriented thinker with the ability to model and visualize data flows. Strong analytical mindset with a proactive, hands-on approach. Skilled in identifying trends and inconsistencies in complex datasets. Resilient and adaptable in high-pressure environments. General programming knowledge (any language). Advanced Excel skills (ideally with VBA) Eligibility for, or willingness to obtain, UK Baseline security clearance. Desirable Qualifications & Experience: Experience with Excel VBA or Power Query will be highly beneficial. Prior involvement in financial systems development or enhancement projects. Previous experience with Power BI and/or SAP. Part-Qualified accountant (CIMA preferred) with relevant commercial experience. Responsibilities: Financial Reporting & Analysis Partner with Business Programme Finance teams to produce consistent monthly management reporting packs. Support the delivery of high-quality, actionable insights to support Mission Area Heads of Finance in strategic decision-making. Lead the Mission Area Short Range Outlook (SRO) reporting process, ensuring timely updates and dashboard accuracy. Collaborate on the development of Annual Operating Plan (AOP) and Long-Range Planning (LRP) reporting packages. Systems & Data Management Help build, maintain and tailor reporting datasets including Cost of Sales reporting. Ensure monthly data validation and correlation checks are complete to ensure reporting accuracy. Assist with performing analysis of unresolved issues flagged by the Mission Area Reporting Suite (MARS) Power User team, debugging, identifying root cause and proposed solutions. Process Improvement & Development Identify and implement process enhancements to streamline forecasting and reporting processes across Mission Areas. Draft the implementation of new reporting system capabilities. Review the Mission Area Reporting Timetable and propose changes to the FP&A Manager (Mission Areas). Support the development of the Mission Area Reporting Suite SharePoint site. Collaboration & Stakeholder Engagement Organise daily support for the Mission Area Reporting Suite. Manage the scheduling and communication of Scenario updates and rollovers. Help drive the operational tempo and reporting requirements for the Mission Area Finance team, ensuring all stakeholders are clear on their commitments and the timeline for delivery. Monitor all finance inputs, refresh processes and outputs, identifying and communicating any delays to the timetable to all relevant stakeholders. Provide cover for the FP&A Manager (Mission Areas) when required. TPBN1_UKTJ

Role: WaterOperations Manager Salary: circa £57,000 per annum + up to 20% annual bonus Location: Hybrid: Across a variety of regions including the West Midlands, North Wales, Shropshire and Staffordshire regions - homeworking and regular site visits across your (view our website for our operational area) Role Type: Permanent, Full-Time, 37 hours per week (Monday to Friday) plus 1 in 7 standby rota Benefits: 28 days annual leave plus bank holidays, birthday day off, generous annual incentive scheme at up to 20%, car allowance, Westfield healthcare plan for you and your dependents, excellent pension scheme, buy/sell annual leave, flexible working hours, life assurance, critical illness cover, enhanced maternity and paternity benefits, comprehensive health & wellbeing programme and lots more! From Wrexham to Walsall and Caernarfon to Crewe, the North West Operations and Maintenance team are a busy unit who make sure our MOD clean and wastewater sites run to standard 365 days a year. To make sure we continue delivering a first-class service time after time, we are now seeking a water industry specialist to lead our dedicated and supportive Operations and Maintenance team in ourNorth Westregion. We are seeking individuals who are driven, resilient and water-industry proficient to allow you to support the day-to-day operations and maintenance of our clean and wastewater assets. Using your expertise in a similar role - perhaps gained with one of the SUs or perhaps within a smaller, private company - youll be pivotal in delivering our operational objectives in the most efficient and cost-effective way possible. Youll use your wealth of experience in a similar role to minimise operational disruption, to seek and implement improvements and lead our critical O&M team across our large operational area. On occasion, youll deputise for our team of seven Operations and Maintenance Managers to ensure we can continue to provide an excellent service to our valued customers. You will be key in ensuring that our assets across the MOD estate comply with regulatory and contractual obligations, as well as keeping our customers at the core of all we do. Our ideal candidate will be a proven people manager with stacks of water industry experience and a flair for continuous improvement. To give you a central point within your vast region, youll ideally be based in the West Midlands, North Wales, Shropshire or Staffordshire regions. If you're a little outside these areas, we'd still be thrilled to hear from you! Assessing and improving current processes across our operations and maintenance team Effective leadership and management of a field-based operations team, along with effective and timely budget management Driving forward a strong health, safety, environment and wellbeing culture Acting as an area Subject Matter Expert for Ancala Water Services and advising upon best practice solutions Building strong, trusted relationships with the wider business such as Asset Management, Project Management and Commercial teams Managing and developing relationships with external partners and representing AWS to key stakeholders where required Essential Skill, Knowledge and Experience: Technical water industry knowledge and experience gained within a water and wastewater operations and maintenance environment Demonstrable understanding and experience of H&S practices to include managing contractors (IOSH qualified or equivalent) Experienced with coordinating internal project work and supply chain project work in a reactive environment Skilled and confident IT skills to include MS Office at an intermediate level, proficiency with mobile devices and experience with different software packages and databases Experience of managing large budgets, along with strong financial and commercial acumen Effective leadership of field-based teams whilst promoting a positive team and work culture Ability to deliver operational requirements to meet challenging targets and deadlines Confident and persuasive communicator with all hierarchical levels and able to explain technical information clearly Skilled with developing and maintain strong relationships to establish reliability, credibility and expertise About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security vetting requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years and an enhanced DBS Check Possess a valid driving licence and be comfortable driving to different sites regularly across our operational areas. There will also be overnight stays on occasion We will be reviewing applications on a rolling basis and if you have any further questions, please contact us: TPBN1_UKTJ

Location: Field based but within commutable (1 hour) distance of Ringwood ideally SW based. Must drive Salary: £50-£55k DOE Benefits : Company car or van fully expensed, 25 days holidays, Free parking, pension, health insurance , great social events Aspire Jobs are delighted to be working on an exclusive basis with our client, who are a fast growing business within the Construction and Electrical sector. Now looking to strengthen their team, they require an experienced Electrical Project Manager to deal with Tier 1 contracts.. This important role needs someone with previous project management or site management experience who is within a 1-hour commute of their H/O in Ringwood but who is also able to commute and visit clients and sites across the UK (inc Wales) although most of their work is London and M4 corridor down to the South Coast/South West. This role will see you being able to hit the ground running and pick up existing projects as well as ones that are in the pipeline. The experienced Electrical Project Manager will: - Proven track record in electrical project management with either SMSTS or SSSTS (this is a must) Solid technical background, 18 th Addition qualified A hands-on, can-do attitude with initiative to work well individually and in a team Ability to communicate effectively with all project parties Willing to work flexibly, with requirement to work out of hours (until 8pm, occasional weekend work), as projects demand Willing to manage projects across south and west of England Solid organisational skills including attention to detail and multi-tasking skills Proficient in the use of standard Microsoft office packages: Word, Excel, PowerPoint, Outlook - working knowledge of MS Project an advantage Clean driving licence and DBS check Be computer literate Be flexible and agile Job Description Operations Creating and updating project programmes Producing site H&S folders and performing site inductions Laising with clients throughout projects Sourcing materials and co-ordinating labour for projects Ensuring H&S is enforced on project sites, according to company policy and processes Oversee the delivery and storage of materials Compile and provide O&M information liaise with office to ensure specific site requirements are met (eg security, plant etc.) support the Operations Team on an ad hoc basis Financial Day to day liaison with Commercial Dept. regarding progress and variations to projects Authorisation of materials and labour invoices Authorisation of subcontractor timesheets Analysis of invoices to flag up procurement issues TPBN1_UKTJ

CYBER SECURITY OPERATIONS MANAGER ESSENTIAL SKILLS * Proven experience managing Cyber Security Operations within a complex IT environment * Strong leadership and team management capability * Expertise in Incident Response and Vulnerability Management processes * Hands-on experience with Microsoft se

Oversee late-night guest check-ins, departures, and enquiries with efficiency and care. Complete nightly audit of hotel accounts, ensuring accuracy of daily transactions. Work closely with the Night Manager to maintain safety, security, and smooth operations.

Branch Manager – Construction, Fire & Security –. Established independent of recruitment solutions to the Construction, Fire & Security sectors are seeking a charismatic Branch Manager to provide responsibility for the growth and management of their growing Essex-based operations. Based from our

A leading security solutions company is seeking an Operations Manager to oversee operations at the Orpington site.

The Operations Manager is responsible for the end‑to‑end operational performance of Selectamark Security Systems plc, ensuring efficient, compliant and scalable delivery of products and services from the Orpington site. Proven experience in an Operations Manager or senior operations role. Select

We're looking for a Service Delivery Manager to take ownership of delivering high-quality services across a portfolio of managed service customers, with a strong focus on cyber security. Experience in service delivery management within a managed services or cyber security operations setting (e. You'

A leading theme park resort in the United Kingdom is seeking an experienced Site Security Manager to lead security operations and compliance at their facility. The role involves managing outsourced security services, responding to incidents, ensuring compliance with UK security legislation including

The Sports Centre Manager will oversee all aspects of the Sports Centre’s operations, including staffing, facilities, swim school, security, and customer service. St Margaret’s School is seeking an enthusiastic, proactive, and experienced Sports Centre Manager to join our team on a fixed-term ba

Company Profile Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients trust us to manage business-critical environments where accuracy, reliability, and professionalism matter. Currently, we're seeking an experienced Electronic Security Technical Engineer, to join our dynamic, supportive team, serving a variety of sites throughout the United Kingdom. About the Role As an Electronic Security Technical Engineer , you will have the primary responsibility of surveying client sites, establishing direct liaisons with clients, creating detailed reports, and ensuring the successful installation, maintenance, and support of CCTV & Access Control Systems. This diverse role involves frequent travel and offers the opportunity to work on various sites in and around London, including corporate buildings and large construction sites. You will also be responsible for the configuration and onsite installation of cameras and Video management system deployments and programming. Responsibilities Given the practical on-site engineering nature of the role, our Engineers will be expected to attend site as required for Installation, Commissioning, Maintenance, Client Support and training. Provide technical support for CCTV VMS Systems, including diagnosis and resolution of hardware/software faults. Provide technical support for Access Control Systems, including Genetec, Gallagher, Lenel, CCure. Be responsible for preventative maintenance and fault calls for all CCTV systems. Be responsible for preventative maintenance and Firmware upgrades for all CCTV cameras. Actively conduct site surveys and create comprehensive reports. Interpreting and understanding proposal documents, schematics, and drawings. Interfacing with other systems and sub-contractors, including Access Control, Building Intelligence and Fire and Intruder alarm services and other life safety systems. Installation and testing of structured cabling systems. Work at heights when necessary for system installation and maintenance. Provide regular reporting to the Head Office. Provide technical and sales support in client meetings and new system design. This will often include the integration of Security Systems with IT networks. Essential Requirements Demonstrable knowledge of CCTV installation. Demonstrable knowledge of commissioning CCTV systems. Demonstrable knowledge of structured cabling systems. Previously verifiable experience working in the electronic securities sector. Understanding of the interfacing requirements between CCTV systems and a building's Access Control, Intelligence, building management and life safety systems. Working knowledge of current and prevalent CCTV standards. A professional, well-presented appearance. Excellent written and verbal communication skills. Superior customer service skills, with a commitment to maintaining the organization's reputation. Experience with electrical installations and maintenance. Valid UK Driver's Licence. Desirable Skills Familiarity with Genetec systems. DBS check. Job Details Job Type: Full-time, Permanent Schedule: Monday to Friday Licence/Certification: CSCS Card / ECS Licence / IPAF / PASMA (nice to have), UK Drivers Licence (required) Work Location: The Leadenhall Building, London & Client Sites as required Company Benefits 28Days annual leave plus 1 day, 2 weeks either side of your Birthday Great working environment within afriendly team Private healthcare including 24-hour GP access Mental health & wellbeing programmes Audio, optical & dental cover Up to 10 days of relevant training per year A tailored professional and personal development plan High performance computers for all employees Friendly, supportive, and professional working environment Total IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Interview Process: Stage 1: Telephone screening (1015 minutes) Stage 2: Teams or in-person interview with Head of Operations Stage 3: Face-to-face interview with Head of Operations and our CEO Stage 4: Offer discussion with HR Manager Final Stage: Offer letter and agreed start date welcome to Total IT Join the Total IT team and benefit from a supportive working environment that fosters skill development and provides excellent opportunities for growth. TPBN1_UKTJ

Job Title: IT Site Supervisor Location: West London (On-site) Salary: Competitive plus large company benefits Hours: 9:00 am - 5:30 pm, Monday - Friday Role Overview To assist the Senior Operations and Management team with the day-to-day management of field and site-based IT engineers; acting as a point of escalation for issues and proactively driving efficiency and service improvements. The Site Supervisor role provides leadership to the team and plays an active part in the management and development of staff. Security clearance, or the willingness to apply for clearance, will be required for this role. Key Responsibilities Manage resources to ensure adequate cover is maintained to deliver existing support requirements within the allocated cost structure Conduct regular visits to regional sites where engineers are based Encourage and support personal development and training requirements for team members Work closely with the Field Delivery Manager and wider Management team to review and improve performance against contractual SLAs, operating within agreed KPI parameters Generate management information, including daily performance reports and contribution to daily and weekly reporting Act as the first point of escalation, managing issues directly and escalating to line management where required Monitor and manage customer SLAs on a daily basis Proactively identify opportunities for improvement both internally and externally Maintain personal and professional development in line with the evolving nature of the role, participating in relevant training activities Undertake duties, training and/or working hours as dictated by business requirements, consistent with the level of responsibility of the role Check and verify overtime and expenses in line with company guidelines Monitor and manage the quick win process within the team Actively participate in disciplinary processes where required Manage PDRs, sickness, annual leave and training requirements in line with business objectives Ensure all reports operate in line with company policies and procedures Comply with management system policies, company policies and guidelines, and take responsibility for health and safety in the workplace Respond to requests for information from line management in a timely manner Carry out any other reasonable requests from line management Work overtime when required Maintain familiarity with organisational policies, processes and responsibilities relevant to the role Be familiar with customer policies and processes where applicable Skills and Experience Always professional and presentable Full UK driving licence where required to perform the role (customer specific) Excellent customer-facing skills Ability to multitask, remain flexible and work effectively in a dynamic environment Proven ability to develop individuals and teams, fostering a culture of self-development Demonstrated experience leading teams through change while improving efficiency Strong communication skills, with the ability to engage effectively with engineers, managers and stakeholders Ability to understand detailed data and identify opportunities for improvement Sufficient technical knowledge to understand engineering support environments Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines Self-motivated with the ability to work unsupervised Holds or is able to obtain relevant technical certifications where required Demonstrates CompTIA A+ qualification or equivalent knowledge and experience Ability to work at height and undertake varied manual handling activities TPBN1_UKTJ

Position Overview We are seeking a highly skilled Data Centre Shift Technician / Multi-Skilled Engineer (Electrical Bias) to join a growing team within a state-of-the-art data centre environment. This role offers long-term stability, excellent earning potential, and clear career progression within a future-proof and rapidly expanding sector. The successful candidate will play a critical role in maintaining operational resilience, statutory compliance, and 100% uptime across all site infrastructure, working alongside experienced engineers to ensure strict adherence to SLAs, statutory obligations, and Health & Safety standards. Key Responsibilities Operations & Maintenance Deliver Planned Preventative Maintenance (PPM) and reactive repairs across critical electrical, HVAC, and mechanical systems Monitor, operate, and fault-find Building Management Systems (BMS), Power Monitoring Systems (PMS), and Control & Monitoring Systems (CMS) to ensure continuous availability Respond promptly to alarms and emergency callouts, diagnosing and rectifying faults efficiently Maintain evaporative cooling and domestic water systems in compliance with L8 and water hygiene regulations Supervise subcontractors, ensuring adherence to approved RAMS, site procedures, and contractual obligations Manage and enforce Permit to Work (PTW) systems Ensure all activities meet statutory, safety, and contractual requirements Technical Oversight & Commissioning Oversee M&E contractors operating in accordance with MOP, SOP, and EOP procedures Support commissioning activities, witnessing, and handover of new infrastructure and upgrades Assist in coordinating and supporting P1, P2, and P3 incidents alongside Shift Managers and the Data Centre Manager Compliance & Documentation Maintain accurate site logbooks and statutory compliance records Conduct dynamic risk assessments and promote best practice in Health & Safety Prepare, review, and approve Method Statements and Risk Assessments (RAMS) Accurately complete maintenance documentation and CAFM task sheets Client & Stakeholder Engagement Act as a key point of contact for client representatives and attend operational meetings as required Work closely with the Data Centre Manager and shift teams to ensure seamless service delivery Deliver structured and comprehensive shift handovers, including detailed logs, reports, and plant status updates Technical Scope Electrical Systems Single and three-phase systems UPS systems Generators Control panels and switchgear HVAC Systems Air Handling Units (AHUs) Fan Coil Units (FCUs) Split systems Chillers Variable Speed Drives (VSDs) Fire & Life Safety Systems Fire detection and suppression systems Water Systems Open and closed chilled water systems Incident Management Support and manage unplanned faults and emergency situations within a live critical environment Skills, Knowledge & Experience Essential Experience Proven experience within a critical environment (data centres, financial institutions, or similar) Strong hands-on expertise with UPS systems, generators, HVAC plant, and BMS platforms Experience managing real-time incidents and fault conditions in live environments Ability to coordinate complex maintenance and operational activities Qualifications Essential City & Guilds Level 3 (or equivalent) in Electrical Services or Maintenance 18th Edition Wiring Regulations Emergency First Aid at Work Desirable HV Authorised Person status Confined Space & Manual Handling certification PASMA and IPAF Personal Attributes Excellent communication and customer service skills Strong analytical and problem-solving ability Calm, decisive, and professional under pressure Competent in preparing RAMS and conducting dynamic risk assessments IT literate with experience using CAFM systems Reliable, self-motivated, and capable of working independently or as part of a team Flexible with shift patterns and overtime requirements Comfortable working at height and using vertical access equipment Additional Requirements Security clearance (BPSS or SC) may be required High standards of integrity and professionalism Key Benefits Competitive salary: £48,000 – £52,000 (depending on experience) 10% annual performance bonus (paid April/May) Private healthcare 25 days annual leave Free on-site parking Daily meal allowance Life assurance and pension scheme Overtime opportunities

Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. We are evolving into a more modern, customer-centric, and engineering-led organisation. As we modernise our IT estate and shifting our focus towards cloud, SaaS/PaaS, and product-centric delivery models, we are creating engineering excellence and empowered teams. Job Purpose We are now looking for a Lead Engineer to provide hands on technical leadership within our Home Finance product engineering team - the team responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance - You will lead the technical evolution of our bespoke Ruby on Rails based mortgage origination and servicing platform, designing modern, resilient and scalable solutions. Our bespoke mortgage system is built using Ruby on Rails, MySQL & JavaScript. True empowerment and autonomy - You will be in a hands on role where you influence architecture, delivery, operational excellence and culture across the product. You will work closely with Product Owners, Engineering Managers and operational teams to optimise flow, deliver customer value and modernise our platforms. Modern engineering focus - You will drive adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. You will help shape the technology roadmap and contribute to architectural decisions and cloud migration strategies. Key Duties/Responsibilities This is a hands on Lead Engineer role in a stream aligned product engineering team, focused on the Home Finance application stack. You will set and uphold technical standards, guide solution design and support the team in delivering high quality, compliant software that underpins our Home Finance operations and customer outcomes. In this role responsibilities include: Lead, coach and inspire engineers in a stream aligned product team, fostering a culture of continuous improvement, psychological safety and high performance. Deepen our adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. Collaborate cross functionally to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes. Ensure regulatory compliance (including FCA MCOB) and operational excellence across the platform. Shape the technology roadmap, contributing to architectural decisions and cloud migration strategies. Manage operational risk, security posture, monitoring, alerting and incident response for Home Finance systems. Use data and insights to guide prioritisation, engineering improvements and product decisions. Support the Engineering Manager with talent development to build a high performing engineering capability. Remove waste to improve cost efficiency and increase value delivery for our customers. Define and track team and departmental OKRs, ensuring alignment with Canada Life's strategy. Build strong relationships with third party suppliers to maximise value and service quality. Skills, Knowledge and Experience Technical expertise Bring strong, hands on engineering skills together with the breadth to lead a modern product centric team. Strong understanding of mortgage origination/administration systems or comparable regulated financial platforms. Experience delivering and operating web based MVC applications (e.g. Ruby on Rails, React) and APIs. Skilled in designing, managing and optimising relational SQL databases. Hands on knowledge of cloud platforms (Azure or GCP) and cloud native architectures. Broad engineering experience across DevSecOps, automation, CI/CD, infrastructure, monitoring and security best practice ("shift left"). Proven track record of running critical production services with a focus on stability, performance and security. Experience with React or other modern JavaScript frameworks is highly desirable, complementing our Ruby on Rails and JavaScript mortgage platform. Comfortable designing, building, testing, deploying and supporting software using agile and DevOps practices, and improving the route to production through automated CI/CD pipelines and environment support up to and including production. Leadership and delivery Experience to helping build high performing, motivated and curious teams. Confident working with OKRs and outcome driven delivery. Able to communicate complex technical ideas simply and persuasively. Skilled at navigating ambiguity, prioritising effectively and influencing senior stakeholders. Collaborative, pragmatic and adept at building trust across product, engineering and operational teams. Demonstrate strong teamwork, communication and problem solving skills, with the ability to collaborate effectively with cross functional teams, alongside excellent time and self management through effective planning and prioritisation of tasks. Proven and demonstrable engineering capability, with experience leading on technical delivery A passion for modern, inclusive engineering and the ability to inspire and develop others. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

Job Title: Assistant Night Manager Location: Crowne Plaza London Kings cross Job Type: Full-time Shift: Night shifts (including weekends and holidays) Salary: £28,700 per annum The Crowne Plaza London Kings Cross has 429 beautifully designed bedrooms, Restaurant & Bloom Bar, 7 states of the art Meeting & Event spaces, a Club Lounge, a gym. About the Role We are seeking a reliable and motivated Assistant Night Manager to support the smooth operation of our hotel during overnight hours. This role is ideal for someone with strong leadership skills, excellent customer service, and the ability to remain calm and organised in a fast-paced environment. Key Responsibilities Assist the Night Manager in overseeing all hotel operations during night shifts Act as the main point of contact for guests overnight, ensuring a high standard of service Handle guest check-ins, check-outs, and enquiries professionally Supervise night staff and provide support where required Ensure security procedures and health & safety standards are followed Manage reports, cash handling, and night audit tasks Respond effectively to guest complaints or emergencies Requirements Previous experience in a hotel or hospitality role (night shift experience preferred) Strong communication and customer service skills Previous IHG Crowne Plaza brand experience desirable, but not essential Extensive knowledge of Opera PMS software is essential Flexibility to work shifts, including weekends Ability to work independently and make sound decisions Good organisational and time-management skills Pride and attention to detail in your work Distinctive, professional and warm personality Exceptional leadership and management skills Excellent communication skills written and spoken Benefits include: 28 paid holidays per annum Uniforms Meals on Duty Incentive Schemes Professional Learning & Development programs and Progression opportunities Long Service Awards Discounted of Food & Beverage and Accommodation with IHGs Worldwide Hotels Stakeholder pension entitlement TPBN1_UKCT

At the Welbeck, were more than just a hotelwere a team that thrives on excellence, attention to detail, and warm hospitality. As Night Manager , youll play a pivotal role in creating memorable guest experiences while leading a dedicated overnight team. This is your chance to step into a dynamic leadership role within a prestigious 4-star hotel, where your voice, expertise, and drive will make a lasting impact. What Youll Be Doing Lead with Confidence: Take full charge of hotel operations during night hours, ensuring everything runs smoothly and professionally. Be the Go-To Leader: Act as the primary point of contact for all night teams and guests, handling any challenges with calm assurance. Safety First: Oversee hotel security, manage emergency protocols, and ensure a safe environment for all guests and staff. Flawless Communication: Deliver thorough, detailed handovers to incoming duty managers and collaborate effectively across departments. Own the Guest Experience: Resolve overnight issues swiftly, exceed expectations, and make guests feel genuinely cared for. Stay Informed: Be on top of room forecasts, local events, and all hotel offerings to assist guests knowledgeably. Support Front Office: Manage late bookings and reservations when needed. What Were Looking For Previous night management experience in a 4-star (or equivalent) hotel setting A hands-on leader whos confident, calm, and assertive Familiarity with hotel front office systems (PMS knowledge is a plus) Strong communication, team motivation, and decision-making skills Customer service that goes beyond the expected Fluent written and spoken English Smart, professional appearance and attitude Why Youll Thrive Here - Workplace Perks IHG One Pass Rate Enjoy exclusive staff hotel discounts with up to 30 nights per year, flexible booking, and great stay options worldwide. IHG One Pass Friends Rate You and up to five friends can collectively enjoy up to 50 discounted room nights per calendar year because we value your circle. Employee Discounts Enjoy exclusive savings across our brand, including up to 50% off Food & Beverage at our venues, because great experiences start with you. Complimentary Meals Enjoy meals while on duty. Flexitime We value work-life balance and are happy to discuss flexible working arrangements wherever possible. Uniform Care For our uniformed team members, we handle all cleaning so you can focus on delivering excellence. Company Sick Pay Available after qualifying period. Learning & Development We invest in your growth with tailored training and development opportunities, because your success is our success. Employee Engagement Join a team where your voice matters, your ideas thrive, and your growth is our priority. We are The Culture team. If youre someone who takes pride in leadership, thrives in a fast-paced environment, and has a passion for delivering excellence while others sleep we want to meet you . TPBN1_UKCT

Night Manager We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station. As our Night Manager , you will receive: Salary: £ 33295.00 per annum plus great benefits Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year - including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training As a Night Manager you will: Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions Ensure guests' needs are met beyond expectations, and takes full responsibility for Health, Safety, Security, Licensing & Fire Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests. Maintain positive and productive working relationships with other employees and departments Empower your team by providing an inspiring service culture through briefings, team meetings and coaching Be available to work 4 on/4 off shift pattern (12-hour shifts) If you share passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original. TPBN1_UKCT

Ladurée UK Assistant Store Manager Location: Heathrow Airport Terminal 3 Reports to: Store Manager About Ladurée French Art de Vivre Since 1862 Founded in Paris in 1862, Ladurée is one of the worlds most iconic luxury ptisserie and hospitality brands, renowned for its elegant boutiques, exceptional craftsmanship, and signature macarons. With more than 100 locations across 17 countries, Ladurée embodies the French Art de Vivre combining refined hospitality, timeless elegance, and exceptional pastry expertise. Each boutique offers guests a unique experience where tradition meets contemporary sophistication. In the United Kingdom, Ladurée operates a portfolio of prestigious locations including Harrods, Covent Garden, Burlington Arcade, Selfridges, Heathrow Airport, and St Pancras, serving both local clientele and international travellers. At Ladurée, we are passionate about delivering an exceptional customer experience, combining premium products, impeccable service, and meticulous attention to detail. Our teams are ambassadors of the brand, ensuring every guest enjoys a memorable and refined moment. Role Overview The Assistant Store Manager plays a key leadership role in supporting the Store Manager with the day-to-day operations of the boutique. Working within a high-footfall international airport environment, you will help lead the team to deliver exceptional customer service, maintain Ladurées luxury standards, and ensure efficient operational performance. You will act as the Store Managers deputy, supporting the development of the team, driving commercial results, and ensuring the boutique operates smoothly at all times. Key Responsibilities Leadership & Operational Support Support the Store Manager in overseeing the daily operations of the boutique, ensuring alignment with Ladurée brand standards and Heathrow Airport procedures. Assist in coordinating staff schedules and shift coverage to ensure efficient operations during peak trading periods. Support operational planning to maintain efficiency, minimise wastage, and optimise labour costs. Take responsibility for supervising the boutique and leading the team in the absence of the Store Manager. Team Leadership & Development Lead by example and support the Store Manager in building a motivated and high-performing team. Provide coaching and on-the-floor support to ensure the team delivers Ladurées exceptional service standards. Assist with recruitment, onboarding, and training of new employees. Encourage teamwork, professionalism, and a positive working environment. Customer Experience Tailored to Travellers Ensure every customer receives a warm welcome and an elegant, efficient luxury retail experience. Adapt service delivery to meet the needs of both international travellers and local clientele. Support the team in resolving customer concerns professionally and efficiently. Maintain Ladurées reputation for exceptional hospitality and refined service. Compliance & Brand Standards Ensure strict adherence to Ladurée operational procedures, including food safety, hygiene standards, packaging protocols, and visual merchandising. Support compliance with all Heathrow Airport regulations including staff conduct, health and safety, and security requirements. Maintain impeccable boutique presentation in line with Ladurées luxury brand standards. Sales & Commercial Performance Support the Store Manager in driving boutique sales performance and achieving KPIs. Encourage upselling and cross-selling of Ladurée products to maximise customer spend. Promote seasonal products, limited editions, and brand campaigns. Assist in monitoring sales performance and identifying opportunities to improve results. Presentation & Stock Management Ensure the boutique is consistently well presented, clean, and aligned with Ladurée visual merchandising standards. Support stock management processes including deliveries, inventory checks, and product rotation. Monitor stock levels and help minimise product wastage. Work closely with the Store Manager and supply chain teams to anticipate stock needs. Communication & Reporting Maintain clear and regular communication with the Store Manager regarding operational matters, team performance, and customer feedback. Support daily reporting procedures including cash handling, POS reconciliation, and operational updates. Ensure the team is informed about new products, promotions, and company updates. Key Requirements Minimum 12 years experience as a Supervisor or Assistant Manager in retail, hospitality, or luxury customer service environments. Proven ability to support and motivate teams in high-volume, customer-facing environments. Strong commitment to customer service and attention to detail. Understanding of retail KPIs, sales targets, and operational performance. Experience using POS systems and stock management procedures. Full flexibility to work early mornings, evenings, weekends, and holidays in line with Heathrow Airport trading hours. Desirable Passion for pastry, luxury retail, and the Ladurée brand. Experience working in airports or high-footfall locations. Additional language skills are advantageous due to the international clientele. Benefits Competitive salary + Travel Allowance. Generous employee discount on all Ladurée products. Career development opportunities within an internationally recognised luxury brand. Opportunity to work in a prestigious environment serving a global clientele. Note: All applicants must pass Heathrow Airport security clearance and background checks before employment can commence TPBN1_UKCT

The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact. Salary and Location Band 5, London Spine points 21-17 or Regional Spine points 23-19 Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending) PCS Clapham or Regional office Successful candidates for the post of Head of FInance will be able to demonstrate: You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with: 5 years proven experience of managing a successful finance team Proven experience in strategic financial leadership Strong knowledge of financial systems, compliance, and reporting Project management and delivery in a financial setting Excellent communication and stakeholder engagement skills Management of internal and external audit processes A commitment to equality, inclusion, and the values of the trade union movement The main duties of the Head of Finance role include: Strong leadership and effective management of the finance team Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption Deliver strategic financial advice to senior stakeholders Lead the unions financial services, focusing on complex and high-impact areas Support medium and long-term financial planning for the Director of Central Services and Senior Management Team Oversee management accounts, year-end financial reports, and budget cycles Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21) Provide accurate financial data and strategic insights to decision-makers Strengthen audit processes and investment oversight Ensure integrity in transaction processing and ledger management Maintain compliance with data protection and service level agreements Support supplier relationship management Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance. Closing date: at 12 midday on Thursday 12 March 2026 Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: HEAD OF FINANCE Ref: 0326 Grade: Band 5, London or Region Salary: London Spine points 21-17 London Starting salary £63,279 p.a. rising to £72,098 p.a. Regional Spine points 23-19 Regional Starting salary £58,877 p.a. rising to £67,689 Location: PCS Clapham (London) or PCS regional offices Purpose of the job: Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies. Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports. Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance. To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system. To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union. Responsible to: Director of Central Services Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager Contacts External: PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers. Internal: PCS staff and managers across Regions and Departments Main duties and responsibilities 1.People Management Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team Check work standards and maintain consistent quality of delegated tasks Seek to continuously improve the effectiveness and efficiency of the team Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team Proactively promote diversity and inclusion in line with the wider PCS approach Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports Deputise for line manager when required 2.Strategy and Advice Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets Provide medium and long term financial planning support to the Director of Central Services and Senior Management team Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints Oversee statistical systems to produce reports and analyse information within the Finance department Monitor and report on issues and initiatives as requested 3 . Strategy and Advice Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets Provide medium and long term financial planning support to the Director of Central Services and Senior Management team Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints Oversee statistical systems to produce reports and analyse information within the Finance department Monitor and report on issues and initiatives as requested 4.Finance Systems Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management Ensure resources are optimised to enable good decision-making across each command area Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions Ensure controls are in place and adhered to, to manage management override risks Maintain professional financial relationships with suppliers and customers 5.Operational Management Oversee and ensure the integrity of the unions transaction processing at all times Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice Ensure all service level agreements are adhered to by the Finance department, and developed where necessary Ensure data protection adherence and finance systems are secure Assist the Director of Central Services in managing relationships with suppliers 6. Group and Branch Funding Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements Provide assistance to group and branch treasurers, including training courses Provide reports as required for the Finance Committee Ensure expenses are paid in line with Service Level Agreement requirements 7. Finance Training and good practice Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members 8. Communication Draft complex communications including briefs, reports, business cases, for internal and external stakeholders Draft papers, policies and regulations in relation to financial management Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc Represent PCS where necessary and liaise with outside professional bodies such as auditors Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies 9. Team Working Proactively promote team working and collaboration Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference 10.Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 11.General Contribute to the strategic development of the Unions policy objectives including the PCS planning process At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Such other duties that may reasonably be required and that are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference) Person Specification: HEAD OF FINANCE Ref: 0326 Date: January 2026 Location: London or Region ESSENTIAL FACTORS QUALIFICATION Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance EXPERIENCE People management including induction, work allocation, appraisal and conduct Experience of working at strategic management level in finance Management accounts production and compilation of year end accounts, external reports and audit processes Management of payroll and pensions administration Project management and delivery in a financial setting TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training Commitment to participation in appraisal and development review process Commitment to staff development KNOWLEDGE Management Accountancy Financial management and taxation including VAT, Corporate tax and PAYE compliance Contract and regulatory compliance management Impact and use of Financial Digital and IT applications An understanding of and a commitment to trade unions SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences Ability to negotiate and form effective working relationships internally and externally Ability to provide strategic and policy implementation advice and guidance Proficient with Reporting, Data Analytics tools and performance metrics Ability to deliver and adapt financial training to audiences without financial knowledge/expertise OTHER Commitment to the application of Equal Opportunities policies and practices at work Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety) Flexible approach to work and willing to work outside of normal office hours and location on occasions TPBN1_UKTJ

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. We are evolving into a more modern, customer-centric, and engineering-led organisation. As we modernise our IT estate and shifting our focus towards cloud, SaaS/PaaS, and product-centric delivery models, we are creating engineering excellence and empowered teams. Job Purpose We are looking for Ruby on Rails Software Engineers to join our Home Finance Product Engineering team, who look after the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance - Play a pivotal role in evolving our bespoke Ruby on Rails-based mortgage origination and servicing platform, building modern, resilient and scalable solutions critical to our Home Finance business. True empowerment and autonomy - You will work in a stream aligned product team with real influence over how we design, build and operate our applications. You'll collaborate closely with your Engineering Manager, Product Owner and fellow engineers to deliver outcomes that matter. Modern engineering focus - Design, build, test, deploy and support software using agile and DevOps practices. You'll contribute to automation, CI/CD pipelines and continuous improvement of our route to production. Key Duties/Responsibilities Design, build, test, deploy and support features on our Ruby on Rails, MySQL and JavaScript based mortgage platform. Participate fully in development activities - writing code, reviewing code and releasing changes into production within your product team. Work closely with your Product Owner, Engineering Manager and engineering colleagues to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes. Apply agile and DevOps practices, balancing build and run responsibilities and improving reliability through automation and better engineering practices. Build, configure and support automated CI/CD pipelines across all environments up to and including production. Ensure deliverables meet Canada Life engineering standards and best practice, measured through OKRs, KRIs and engineering guardrails. Contribute to risk management, security, monitoring and troubleshooting in line with company, regulatory and legal requirements. Take ownership of your learning path, continuously building skills that benefit your team and platforms. Skills, Knowledge and Experience Technical Ruby on Rails experience building MVC applications and APIs. Relational SQL databases (e.g. MySQL), including schema design, performance considerations and effective querying. Strong software engineering fundamentals including design, analysis, testing, code quality and secure coding. Experience designing, building, testing, deploying and supporting software using agile and DevOps practices. Familiarity with CI/CD tooling (e.g. Azure DevOps, Jenkins, GitLab CI/CD). Understanding of cloud platforms, particularly Azure; experience with GCP is also valuable. Awareness of security practices, monitoring and troubleshooting in production environments. Desirable Experience with React or other modern JavaScript frameworks. Exposure to containerisation and orchestration (e.g. Docker, Kubernetes). Experience in regulated financial services or mortgage origination/administration systems. How you work Strong teamwork, communication and problem solving skills, able to collaborate across cross functional teams. Comfortable working within an agile development methodology and contributing to continuous improvement. Ability to plan and organise your work, prioritising effectively and taking responsibility for quality and integrity. Good judgement in problem solving and decision-making, able to identify root causes and propose pragmatic solutions. A mindset of continuous learning and staying up to date with evolving technologies and industry trends. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

About the Hotel The Hari is a stylish 5* Luxury Hotel in the heart of Belgravia. The areas of Chelsea, Kensington, and Knightsbridge. A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. Our service culture is a link between the traditions of the past and our path to the future. The Hari is committed to environmental and social sustainability, providing guests with an eco-friendly stay. We are proud to hold Silver Accreditation by Earth Check Certified, rank as the 7th Most Sustainable Hotel in the World (Tripadvisor Travellers Choice Awards 2024) and be a member of the NOW Force for Good Alliance. Since July 2024, weve also been running on 100% renewable electricity through our partnership with NPower. By joining The Hari, youll become part of a team that values sustainability, innovation, and responsibility, helping us create meaningful experiences for our guests while protecting the planet for future generations. About the role We are seeking a passionate Duty Manager to join our Front Desk team. We also welcome applications from enthusiastic hospitality professionals with luxury and/or boutique hotel experience in a supervisory or higher-level role. Reporting to the Front Office Manager, you will oversee guest services operations, ensuring a seamless experience from arrival to departure. You will lead by example, train your team, and drive service excellence, enhancing guest satisfaction scores (TripAdvisor, Revinate). Key Responsibilities Manage guest services team and daily operations. Resolve guest complaints promptly. Enhance guest profiles in Opera and personalize experiences. Optimize room occupancy and upsell services. Handle financial transactions securely. Respond swiftly to issues and emergencies. Maintain knowledge of hotel services and the local area. Enforce security and emergency protocols. Lead team training and development. About you To be considered for our role you must have: Previous experience as a Duty Manager, Guest Service Manager, or Assistant Front Office Manager is required/preferred. Luxury hotel experience in Supervisory or higher role. Strong leadership, communication, and interpersonal skills. Proficiency in Opera and IT systems. Passion for exceptional guest service. Ability to work under pressure with professionalism. Flexibility to adapt to various situations. What do we offer? Successful candidates will benefit from excellent Employee Benefits: Refer a Friend Bonus Earn up to £1,000 for recommending friends. Guest Experience Stay Enjoy a complimentary stay to experience our hospitality. Chiropodist Services Take care of your well-being with professional foot care. Complimentary Sweets & Drinks Enjoy treats during your shift. Employee Recognition Program We celebrate and reward your hard work. Food & Beverage Discounts 50% off on F&B purchases. Lunch & Laundry Services Provided for your convenience. Excellent Training & Development Grow your skills and progress in your career. If this sounds like you and you are passionate about providing outstanding customer service to guests and are determined, and hardworking we would like to hear from you TPBN1_UKCT

Job description We are recruiting for a Finance Systems Senior Manager to join our Finance team in London. Achieving the firms vision requires a world class Finance department and our teams add value when the information we produce enables great decisions. Provide high quality advice and relevant, accurate information to the decision makers in A&O, ensuring compliance with laws and regulations and delivering our service efficiently. ROLE PURPOSE Responsible for the management of the production finance systems. Leading the team that provides system support and accountability of system data integrity. Ownership of various finance systems, including stakeholder & vendor management. ROLE & RESPONSIBILITIES Working closely with the Head of Finance Systems but with sole responsibility for a number of areas. Ultimate responsibility for the support and best practice use of our production finance systems, as well as responsibility for the data integrity and systems accountant activities. Expected to be a primary contributor to roadmaps, functional enhancements and design decisions. Recommend new software or software replacements to enhance finances operations and keep our production systems up to date with the market. 1. Management of Production Finance System and related Support Teams Manage the Finance Systems Support and System Accountant teams that are responsible for: Providing day to day support to all users through a lens of excellent client service and a drive to improve things Resolving issues within the production finance systems and other solutions connected to them Managing the escalation of issues and informing stakeholders of any impact to key finance systems services Working closely with IT in identifying, diagnosing and resolving technical and performance issues System accounting checks and processes, reconciling and balancing, data integrity checks and administration processes to support system setups, security and configurations Manage and lead Finance Systems projects from a transition from project to go live support. Working as a key stakeholder in the Finance and IT controls audit annually IT relationship & issue management Primary point of contact between finance and IT for the production finance systems Key finance contact for escalations, issues and major incidents Partnering with IT in agreeing resources and approaches needed to ensure reliable and robust solutions and services Team leadership Providing strong leadership that drives delivery and innovation in the teams by empowering and developing others Setting strategic direction and priorities whilst having oversight of the tasks and planning for the group Responsible for the overall management and performance of the teams, developing staff via coaching / mentoring methods to meet their full potential Embedding continuous performance review and feedback into the teams via the direct reports and the displaying of a best practice approach Lead by using in-depth functional and operational experience, providing expertise and direction to the teams and their tasks and projects 2. Ownership of additional systems related to finance processes (including Concur Expenses, eBilling Hub, Intapp Matter Workflow, Intapp Time, Basware) Manage vendor relationships or be the Finance Department representative for cross function vendors Understand software updates and changes and recommend frequency of update and impact on use Finance representative on cross department initiatives and work streams Identify areas for improved or wider use of solutions Make recommendations on improvements or replacement of systems 3. Finance systems stakeholder management and engagement Design, organise and implement continuous finance systems learning across the firm via tutorials, tips and targeted training. Seek new methods and tools to deliver the content and messages Spend time with stakeholders from partners to finance staff to get feedback, understand their needs and to determine areas that need to feed into the finance systems roadmap Build feedback rich relationships with senior Finance team members globally to guide the review and improvement of the services the teams deliver Influences and persuades within the teams and across wider stakeholders with the ability to deliver difficult messages sensitively and able to resolve disputes KEY REQUIREMENTS Educated to degree level (or equivalent) Accounting training or qualification is advantageous Excellent track record of working with senior management within a complex international organisation Strong technical/business acumen with the ability to influence strategic thinking/direction through creative and pragmatic issue resolution and solution review Comprehensive experience and understanding of legal finance systems, extensive 3E functional knowledge would be a clear advantage Experience of managing a high achieving and motivated team Excellent communication and interpersonal skills, with the ability to interface at all levels and particularly to win the respect of the senior finance community Experience of delivering process change that is measurable and supports continuous improvement Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy. NO AGENCIES PLEASE -A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . Additional information - External A&O Shearman is a global industry-leading law firm, with nearly 50 offices in 28 countries worldwide. Our fluency in English law, US law, and the laws of the worlds most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the worlds leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success. TPBN1_UKTJ

Head of Engineering / Software Development Manager - up to £70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow PHP/ Symfony / Azure / Power Apps We are looking for a strategic, hands-on Head of Engineering / Software Development Manager to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates. TPBN1_UKTJ