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As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. The role starts as a strategic individual contributor position, with a clear path to help build and lead a customer success function as the bus

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Vertus are looking for a 12 month FTC Maternity cover for The Senior Customer Service & Experience Manager. The role focuses on day-to-day customer service delivery, monitoring resident feedback, and working closely with on-site and central teams to help address issues and improve service standards.

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Experience Required: Customer Success Manager. Previous experience in a customer success, software training, consultancy, presales, customer experience position.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. Demonstrated success managing high-value or strategic custo

A high-growth, consumer-focused business is hiring a Customer Operations Manager to own the day-to-day performance of its Customer support function. You’ll be accountable for service levels, customer satisfaction, productivity and team performance, while building scalable processes to support grow

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Miista is a Creative first & Customer experience-oriented company for which this role is a key part of our journey towards enhancing customer engagement acro

General Manager (Business Development Manager) – Furnishing Fabrics. Strengthen major customer relationships and expand the brand’s market reach. Significant senior leadership experience in furnishing fabrics / interior textiles.

Customer Success Manager – Enterprise. Customer Success is at the heart of that growth. Owning the full customer lifecycle from onboarding through enterprise adoption.

Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. Proven experience in customer account management, customer success, or techn

Senior Customer Success Manager. Senior Customer Success Manager. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

Hybrid role based in London, reporting directly to the VP of Customer Success. Background in Customer Success, implementation, onboarding or a similar client-facing delivery role. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sect

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

This is an exciting opportunity for an experienced and proactive Senior Event Manager to join a centralised Event Operations team, responsible for the end-to-end delivery of a portfolio of face-to-face and hybrid events. Operating at the intersection of content, data and live experiences, the organi

We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Proficiency with CRM systems, automation tools, and (ideally) customer success platforms. Customer Success, onboarding, support, or opera

Passionate about customer success and building long-term relationships. Play a critical role in shaping the customer journey and driving business success. Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention.

Experience in Customer Success, Account Management, or similar. As a Client Success Manager, you’ll own a portfolio of employer accounts, ensuring they achieve meaningful value from Penfold. Customer Success is a growth engine — you’ll love this role.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A global technology company is seeking a Senior Customer Success Manager to own a portfolio of customer accounts and drive the post-sale customer experience. This remote role involves onboarding, adoption, ongoing success, and risk management while building deep relationships with key stakeholders.

At Mapbox, Technical Program Managers (TPMs) ensure successful, on-time launches for Mapbox's key customers by turning complex needs into realized value. Serve as the senior escalation point for complex customer launches and major customer incidents with significant financial and strategic implicati

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

A leading technology company is searching for a UK-Based Customer Success Account Manager to manage and grow customer relationships across various sectors. This role requires you to leverage your skills in account retention, business analysis, and building strong relationships with key customer team

A leading HR and Payroll service provider is seeking a Customer Success Manager to strengthen customer relationships and optimize the use of HR and payroll functionalities. The role involves building trust, monitoring customer engagement, and advocating internally for customer needs. Ideal candidate

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. At least 5+ years of Customer Success or related experience in a B2B environment working with mid-market and enterprise-level customers. Collaborate with inter

Collaborate with Customer Success Managers and Account Executives to ensure alignment on customer strategies, account history, and value realisation narratives. The Renewals Manager is responsible for driving customer retention across Pigment’s scaled segment by owning the end-to-end renewal lifec

A technology firm in Greater London is seeking a Senior Customer Success Manager. The ideal candidate has 5+ years of experience in customer success, demonstrating strong problem-solving, communication, and collaboration skills. Join us to shape the future of customer experiences in digital commerce

A leading cybersecurity firm in Greater London seeks a Technical Account Manager to drive success for their partners. You will ensure customer satisfaction, manage relationships, and collaborate with various internal teams to enhance customer experience.

A technology solutions company in the UK is seeking a Mid-Market Customer Success Manager to manage a portfolio of customers, ensuring they achieve their goals using the product. This role involves relationship building with senior stakeholders, project management of customer initiatives, and drivin

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success.

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. As a Customer Success Manager at Altruistiq, you'll play a key part in advancing our customers' sustainability journeys and turning them into Altruistiq advocates. Beyond traditional customer

A leading subscription platform company is seeking an experienced Senior Customer Success Manager in London.

Previous experience as Customer Success Specialist, Customer Success Manager, Customer Experience Manager or business consultant. The Customer Success Manager is responsible for creating a positive experience for the customer, ultimately leading to renewal and long‑term customer satisfaction. Owns

We are seeking a highly skilled Senior Manager with hands‑on experience. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer,

Serve as a client advocate within the organisation, representing their interests and championing their success. Stage 3: Face‑to‑face interview with Head of Business Development and HR Manager. Stage 4 (optional): Call with our HR Manager to run through a job offer, set expectations and confirm

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech).

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers secure and accelerate their business. Customer Success, Account Management, or other post‑sales customer‑facing roles. You will

A leading digital assets firm in Greater London is seeking a Customer Success Manager to build and maintain relationships with customers, ensuring they realize value from the TRES platform. The ideal candidate will have at least 5 years of experience in customer success or account management, along

This individual is someone who works well with others, has a “get the job done” mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. Validity is looking for a Customer Success Manager to join our

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support customer goals and long‑term success. Experience in Customer Success, Account Management,

Customers, Customers, Customers – We win when our customers win. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction. Customer Success Manager, EMEA.