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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Duties and responsibilities of the Technical Service Delivery Manager: * Manage and coordinate all CSCS4 support cases for UK Government contracts * Liaise with MOD teams, engineers, and stakeholders to resolve technical issues * Oversee service visits, logistics, and equipment management * Provide

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organization

This is a key leadership role, responsible for managing Out of Hours Service Delivery teams and ensuring the effective co-ordination of service users, accommodation and property services. We’re recruiting an experienced Service Delivery Manager (Out of Hours) to provide operational leadership acro

A leading consultancy is seeking a Service Delivery Manager / Technical Platform Owner for a 6-month contract, remote in England. Candidates should have service delivery management experience with a good knowledge of agile and DevOps methodologies. This position offers a chance to significantly impa

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Senior experience leading service delivery in consult

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Driving service improvement, configuration management, and asset management.

A financial wellbeing organization seeks a Senior Delivery Manager to lead the delivery of high-risk digital products aimed at improving financial wellbeing across the UK. The role involves mentoring delivery managers, managing multi-disciplinary teams, and driving the adoption of agile methodologie

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Key Skills and Experiences of an Service Delivery Manager:. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue

IT Service Delivery Manager - Investment Firm, London - TWE43518. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. You’re a dynamic IT professional with a proven track record in IT service delivery or helpd

Experienced IT Manager, Network Manager or Service Delivery Lead. Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward‑thinking trust that embraces digital innovation, invests heavily in te

A national IT Support and Telecoms provider in the UK is seeking a Service Delivery Manager to lead a team and oversee IT environments. This role requires 5+ years in the IT managed services sector, strong Microsoft Server experience, and effective client relationship skills.

If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Driving improvements in service delivery processes, performance, and client satisfaction. Managed Service Provider (MSP).

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. You’ll be the face of IT for our Group Functions, building strong relationships and delivering exceptional ser

A public services company is recruiting a Service Delivery Manager (Out of Hours) to oversee operational leadership for the AASC contract in the North West and Midlands. This role involves managing service delivery teams to ensure high-quality service in a fast-paced environment.

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

IT Operations Service Delivery Manager. Instead, the IT Operations Service Delivery Manager role is about. Are you passionate about redefining what great IT service delivery looks like?.

Your deliverables as Service Delivery Manager will include, but are not limited to:. Track record of delivering in Service Delivery Management or related roles. Act as the main client interface for all service delivery matters, ensuring expectations are met and exceeded.

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

Support the Technology Service Delivery Management team to maintain a strong service relationship with business stakeholders through regular engagement, ensuring continued buy in, transparency of decision making and evangelising the continued value of the Service Delivery capabilities. The Service D

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

Service Delivery Manager is needed with proven experience in service delivery for a high-profile customer’s web site.

We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. The SDM will oversee service performance, team development, and continuous improvement initiatives, while maintaining strong client relationships and ensuring services are deli

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agre

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

We are now looking for a highly capable, service‑focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high‑quality IT services across Odevo UK. Exciting Opportunity! Join Odevo as a Service Delivery Manager. Oversee IT service delivery acro

A prestigious UK university is seeking an experienced Event Manager to join its team.

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most.

Our Delivery Managers play a critical role helping deliver justice. If you’re customer focused, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS). Yo

We’re looking for a highly motivated, self-starting Service Delivery Manager to take ownership of our maintenance service contracts that keep the Signalling and Telecoms systems running smoothly. Demonstrated experience in service delivery management. Managing contracts related to the delivery of

A government digital agency in the UK seeks a Senior Delivery Manager to lead multi-disciplinary teams in delivering high-impact digital transformation programs. This role involves engaging across departments, ensuring timely delivery of services, and fostering an inclusive environment. This positio

Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments. Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and out

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. Provide service status updates and technical briefings to internal

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o