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An exceptional opportunity has arisen for an experienced Clinical Deputy Manager to take the lead on all clinical care within a high-end, beautifully appointed nursing home in North London. This is a key leadership role within the service, ideal for a clinically strong professional who is passionate about delivering outstanding care and driving quality. You will work alongside an experienced Home Manager, playing a pivotal role in shaping clinical standards, supporting the team, and ensuring residents receive the highest level of person-centred care. As Clinical Deputy Manager, you will lead and inspire the clinical and care teams, ensuring best practice is embedded across all aspects of care delivery. You will take ownership of clinical governance, care quality, and continuous improvement within the home. Key Responsibilities Lead, support and develop the care team, ensuring consistently high standards of clinical care Oversee clinical governance, ensuring compliance with all regulatory and best practice standards Assess, plan and review residents' care, ensuring truly person-centred approaches Drive quality improvement initiatives and support positive inspection outcomes Mentor and supervise staff, promoting a culture of learning, accountability and excellence Build strong relationships with residents, families and external professionals Support the Home Manager with the overall day-to-day running of the service, including staffing and budgets About You Proven experience in a leadership role within a nursing or care home environment Registered Nurse (RN) with a valid NMC PIN (desirable but not essential) Strong clinical knowledge and a passion for high-quality elderly care Confident leader with excellent communication and interpersonal skills Good understanding of CQC standards and regulatory requirements Collaborative approach with the ability to motivate and develop teams Competent with digital care systems and documentation What's on Offer £65,000 - £70,000pa 25 days annual leave plus bank holidays Opportunity to work within a luxury, high quality care environment Supportive and forward thinking leadership team For further information, please contact Emma at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear from us within 3 days of your application, unfortunately you have not been successful on this occasion. However, we may retain your details for future opportunities, and you will be notified if this is the case

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North West London who are looking to appoint a Complaints Investigator for the 3 months ongoing, at the rate of £30.88 per hour umbrella Job responsibilities Currently seeking candidates with extensive complaints handling experience, particularly in relation to housing, repairs, homelessness and public realm complaints. You will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. you will also need an element of tact & diplomacy but the tenacity to follow investigations through to completion. Responsibilities 1. Provide updates where appropriate to senior managers, the Chief Executive and the Leader on contentious and high profile complaints., 2. Lead and assist departments in learning from complaints and using them to drive service improvements., 3. Produce reports setting out the conclusions arising from investigations together with associated recommendations for the Complaints and Casework Manager, the Chief Executive and other senior managers., 4. Make decisions on corrective actions and compensation payments and develop strategic solutions to ensure that the service improvements arising from complaint investigations are implemented., 5. Coordinate and respond to Local Government and Social Care Ombudsman and Housing Ombudsman enquiries and investigations and ensure that these are responded to within the required timescale., 6. Serve as a first point of contact to staff across the organisation and provide advice and guidance in connection with complaint investigations., 7. Address the strategic training needs of the organisation through the analysis of complaints and other factors and address those needs through the development and delivery of appropriate training modules., 8. Review stage 1 complaint responses investigated by service areas and highlight areas for improvement, addressing these through the development of guidance material, policies, procedures, and case studies., 9. Develop and deliver strategic solutions to enable departments to improve their management of and learning from complaints and to achieve the performance targets required and provide advice and assistance to Strategic Directors, and senior managers on how improvements can be implemented., 10. Serve as project team lead in respect of a range of projects assigned by the Complaints and Casework Manager., 11. Contribute to quarterly and annual reports for CMT and Cabinet., 12. Assist in the administration of the organisation's complaints and casework database. Deliver training and guidance to staff on the use of the system., 13. To support the Adult and Children's Social Care Departments in the effective management of complaints and to ensure that the council complies with the associated statutory complaints legislation., 14. Draw on detailed knowledge of departments and their processes to thoroughly investigate complaints also considering relevant legislation and policies. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Are you ready to be part of a team that delivers top-notch mechanical, electrical, and telecommunication engineering solutions? Look no further than VVB, where expertise and experience converge to create sustainable solutions across Rail, Highways, Power, and Tunnels. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus Join us in shaping the future of infrastructure while upholding these values at every turn. Explore more about who we are at What We Offer: Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers Generous pension scheme 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works Role Overview: VVB are looking for a Principal Electrical Engineer, to be nominated and carry out the Network Rail Contractors Engineering Manager (CEM) role on the Old Oak Common project, covering the full Anthro scope of Mechanical, Electrical, Public Health, Fire detection/suppression and Communications. Key Responsibilities: Be nominated and carry out the NR 02009 duties of the Contractors Engineering Manager (CEM) for the whole of the Old Oak Common MEPHFC scope. Assessing and Mentoring CRE's in all aspects of applicable Network Rail standards including Engineering Management for Projects NR/L2/INI/02009. Using initiative and confidence to put forward solutions based on sound engineering principles. Challenging the brief, enabling innovative development of unambiguous engineering solutions from feasibility through to detailed design Design and checking of engineering solutions Production and/or review of clear, consistent, referenced calculations, reports and sketches to current CoP and Standards Clear communication of design philosophy and requirements with other team members Appreciation of the team's financial, quality and programme targets Promoting safe working practices in all areas Management of staff and projects Provide guidance on design and engineering matters to all stakeholders including the leadership teams Manage Contractors Responsible Engineers (CRE's) within the business Act as the company's representative at interdisciplinary reviews. Ensure the communication and implementation of engineering requirements with respect to construction works undertaken by the Company and its Subcontractors Track the progress and ensure the high standard of designs and engineering management across the project Ensure the fitness and use of Inspection and Test Plans across the company Coach & develop future CEM's and CRE's within the business Undertaking design review in line with current standards and to ensure buildability and constructability. Identify any weakness or errors in the design that could jeopardise the functionality. Ensure HSE best practices are always followed. Ensure design risk assessment is compliant with installation parameters. Participate in, and where required chair, HazID, HazOP and HazCON's as required by the client. Provide engineered solutions to key project problems to satisfy clients expectations, project restrictions and budget considerations. Provide Engineering support and technical expertise to the various sectors and projects. Management of all associated design registers, meeting minutes, drawing registers etc. as appropriate inline VVB and project requirements. Ensure all formal communication is undertaken and managed (RFI, TQ, EWN, MAR, TD etc). Direct liaison with CAD/BIM team to ensure correct drawing modelling to BIM or other standards. Review drawings for clash detection and associated interface problems. Attend, and participate in interdisciplinary design reviews and checks (IDR/IDC). Development of scope documents for tenders and procurement processes. Liaison with manufacturers to determine product suitability, in partnership with procurement. Direct liaison with installation teams to ensure design suitability, works methodology and solve key installation issues/constructability. Working with the commercial department to track technical or design change and variances. Working with the planning department to plan design, installation and T&C works. Provision of accurate assessment on forecast works to complete and provide suitable readjustments to ensure project programme is maintained. Management of subcontractor works as appropriate including assisting commercial department in valuation and contract support. Ensure design and works comply with VVB and client quality management systems Keep up to date with all engineering, construction and relevant legislation, law, standards and best practice. Line Manager Duties: Management of multi-discipline CRE team Design Management where required Review and management of the team's time and allocation Training and mentoring of the CRE engineering team Person Specification: Essential: Experience within construction industry, in particular the design and installation of electrical and/or mechanical systems, as used with the Building Services elements or rail sector projects. Knowledge of BIM and design modelling standards and all other associated standards and legislation. Knowledge of design processes and associated compliance Advanced MS Office skills including Excel Working knowledge of the following typical systems: Mechanical Electrical Public Health Fire Detection & Suppression Communications Knowledge of implications of offsite construction to design. Sustainability awareness Desired: Revit (or equivalent BIM product) Utilisation of Mechanical or Electrical design packages (Amtech, HEVACOMP, IES etc) Sustainability awareness Previous Network rail CRE nomination Design using AutoCAD / Microstation Utilisation of MS Project or P6 Qualifications: Essential: Degree in Engineering Engineering Council Registration as Chartered Engineer Registered member of IMechE, IET, CIBSE or other recognised Engineering Council Institutions SMSTS CSCS Card – AQP or PQP min Full UK drivers license Desired: Masters Degree in Engineering Project management qualification, APM, PRINCE 2 or equivalent Formal HSE training, NEBOSH Construction Certificate DSEAR & ATEX (CompEX) formal training Experience: Essential: Previously acted as a Network Rail signed off CEM with experience of the NR 02009 standard including assessing CRE applications. Experience of renewal or new build projects in the civil rail environment. Worked within the UK Rail sector for a significant part of their career and will have good knowledge of CDM regulations, Network Rail Group and line standards. Experienced in performing CAT I and CAT II design reviews. Seven years' experience within a similar Engineering position Previously worked within the infrastructure/construction environment (utilities/civils etc) Previous experience within an M&E Contractor Design Desired: Temporary works designated individual competency - advantageous Commissioning VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery TPBN1_UKTJ

Assistant Service Managers/Service Managers Do you want to work for one of the most famous brands in the world, with a long history to be proud of, creating a secure and exciting future to look forward to? This is a rare opportunity and would suit an existing Service Manager or Assistant Aftersales Manager/Service Manager looking to develop their career within a dynamic group! Voted dealer group of the year! Our clients can give you the chance to be part of a friendly team, where everyone enjoys the working day, and the customers enjoy our attitude to make it happen and trustworthy advice. Assistant Aftersales Manager benefits include: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Assistant Aftersales Manager role includes: • To drive the standard in customer care • As the Assistant Aftersales Manager your aim would be to achieve agreed financial targets, through the effective management of the resources of your team • To meet and exceed customer expectations by delivering exceptional customer service • To ensure internal and external customer satisfaction indices are met in line with the Companies Purpose, Principles and Ambition (PPA) • To ensure profit and volume target are met • To manage processes and systems in line with Company and Manufacturer Dealer standards • To ensure full compliance with relevant legislative requirements . To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively why not call Daniel directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

Lead with elegance. Curate calm. Redefine wellbeing. At Hotel Indigo & K West Spa Shepherds Bush , our Spa sits at the heart of a hotel defined by individuality, creativity and neighbourhood energy. We are seeking an experienced and driven Director of Spa & Wellbeing to shape and lead one of Londons most distinctive urban wellbeing destinations. This is a rare opportunity for a commercially minded hospitality leader with a genuine passion for holistic guest experience to create a spa that balances performance with purpose, ritual with innovation, and luxury with local character. If you have the ambition to build one of Londons most compelling urban retreats, wed love to hear your story. Whats Our Story? Set in the heart of Shepherds Bush, our hotel draws on the character and rhythm of the neighbourhood to create something distinctively vibrant yet effortlessly comfortable. Within this setting, our Spa & Wellbeingoffering provides a refined urban retreat, combining immersive thermal experiences, bespoke treatments and thoughtfully curated spaces designed for restoration, connection and escape. Heres what you can look forward to as our Director of Spa & Wellbeing: Annual salary: £65,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Leading all spa, wellness and fitness operations, ensuring exceptional guest experience, strong commercial performance and seamless day-to-day delivery. Owning the end-to end wellbeing journey, from arrival through thermal experiences, treatments, relaxation, and departure; embedding signature rituals that define the Spa experience. Overseeing the safe and effective operation of all thermal, hydro and fitness facilities, including water quality, compliance, preventative maintenance and optimal guest flow. Driving revenue across treatments, retail, membership and wellbeing experiences through data-led strategies, innovative programming and outstanding team performance Recruiting, developing and inspiring a high-performing team of therapists, receptionists and spa attendants; maintaining elevated service and training standards. Curating distinctive spa, retail and relaxation concepts, including private Garden Suite experiences, lifestyle retail, and wellbeing food and drink offerings that enhance guest experience and engagement. Integrating spa, fitness and recovery into a cohesive wellbeing proposition for both hotel guests and local members. Collaborating with marketing and PR teams to build partnerships, wellness activations and community engagement aligned with the Hotel Indigo neighbourhood story. Acting as an ambassador of the Spa & Wellbeing concept, continuously evolving the experience in line with guest insight, industry innovations and brand standards. Whats Your Story? Proven leadership experience as a Spa Manager or Director within a luxury, lifestyle or destination wellness environment. Preopening experience a distinct advantage. A recognised qualification in spa therapy or holistic wellness (CIDESCO, CIBTAC, NVQ or equivalent) supported by strong knowledge of treatments, premium skincare and evolving wellbeing trends. Commercial astute, with a track record of driving revenue performance across treatments, memberships and retail through KPI management and strategic planning. Experience in operating thermal or wet leisure spa environments, with a strong understanding of health, safety and water hygiene compliance. Strong leadership and coaching ability, capable of building high-performing teams and a culture of excellence, accountability and care. Experience developing destination spa concepts, wellness programming and partnerships that attract both hotel guests and local members. Confident using spa management and booking systems, with strong operational oversight and attention to detail Excellent knowledge of spa treatments, wellness trends, premium skincare, and guest experience design Emotionally intelligent, calm under pressure, and naturally polished in guest and stakeholder interactions. As Director of Spa & Wellbeing , you will set the tone for one of Londons most distinctive new urban spa destinations. Your influence will extend from the treatment rooms to the team culture, from commercial performance to the serenity each guest experiences from the moment they arrive. If you are ready to build such to shape and lead this experience at the Hotel Indigo & K West Spa Shepherds Bush, we look forward to your application. All applicants must hold existing rights to work in the UK. TPBN1_UKCT

A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and t

Onsite Service Delivery Manager. Onsite Service Delivery Manager. Understanding of enterprise IT environments (networks, servers, infrastructure) from a service delivery perspective.

IT Service Delivery Manager (Contract). You'll work closely with Product Owners and Product Managers to align IT service delivery with product roadmaps and business objectives. Consistent delivery of services in line with.

Senior Service Delivery Manager – Own the client. Act as a trusted advisor, not just a delivery manager. Some Service Delivery roles are about reporting.

Service Delivery Manager Aviation Facilities. This role is based full-time on site and will oversee the delivery of maintenance and facilities services across West London. Ensure all service delivery meets contractual KPIs, SLAs, and regulatory compliance standards.

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Senior Service Manager (Internal Nam

The Service Delivery Manager is responsible for ensuring all client contractual obligations are delivered efficiently within a managed services environment. This role oversees service delivery across workplace technology or data centre operations, with a focus on physical support services within cli

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Operations Support & Service Management.

Our Area Service Delivery Managers are part of the Field Team and for this role you must be located within the. We are looking for a highly motivated person to join our team of Area Service Delivery Managers. You will be responsible for managing IAM RoadSmart’s operational service delivery within

Strong experience managing IT operations or service delivery through MSPs, with a focus on performance and outcomes. Our client is a leading financial services organisation seeking a Workplace Technology Consultant to join our Workplace Services function on a fixed term basis for 9 months. Proven ex

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team. Extensive service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology

National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region.

Working alongside PMO, manage the delivery of complex IT projects aligned with the Services where required, writing business cases, agreeing budgets and ultimately delivering solutions aligned with the IT service delivery strategy and business goals. We’ll reward your hard work with an attractive,

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with

We’re looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuri

The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. Lead customer experience and service g

If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Driving improvements in service delivery processes, performance, and client satisfaction. Someone who thrives on building teams, improving processes, and delivering excellent client service.

As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment. Ensure that an ex

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Get notified about new Service Project Manager jobs in London Area

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build trusted relationship

You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team, ensuring client retention and the consistent delivery of exceptional standards and reporting performance through KPI’s and pr

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. C

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive

Acting as the voice of the customer within the business, you’ll build trusted relationships with key stakeholders, translate service performance into clear and meaningful insights, and work closely with engineering, service desk, vendors, and project teams to ensure smooth, consistent service deli

The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. Maintain a high performing IT Service

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager, Global Delivery -

Service Delivery Manager - Heathrow Airport - Full-Time, Days and Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

The Senior Service Delivery Manager will lead the transformation of Logicor’s IT organisation into a mature, ITIL‑aligned function, delivering consistent and consistently good service across the business. This position requires a senior, hands‑on leader who can bring operational discipline, de

A prominent security service provider is seeking a Service Delivery Manager to lead service excellence and manage multiple services for key clients. The ideal candidate has 2-3 years in service delivery roles and experience in client-facing scenarios. Key responsibilities include managing SLA adhere

A global insurance leader is seeking a Multinational Service Delivery Manager in the UK.

A leading global technology company based in Greater London is seeking an experienced Field Delivery Manager to lead their HVAC&R service team. This hybrid position involves managing a team of engineers, ensuring compliance with health and safety standards, and delivering high-quality service.