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Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager.

Duties and responsibilities of the Technical Service Delivery Manager: * Manage and coordinate all CSCS4 support cases for UK Government contracts * Liaise with MOD teams, engineers, and stakeholders to resolve technical issues * Oversee service visits, logistics, and equipment management *

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Key responsibilities include: * Managing and developing a team of 8 engineers * Owning service delivery across enterprise network and infrastructure contracts * Ensuring SLAs and service KPIs are met and continuously improved * Acting as the escalation point for s

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery. Shape and evolve the service delivery strategy, supporting ongoing service development and growth. Large scale / enterprise service delivery

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Facilitate regular project meetings, sprint planning, and monthly/

Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and outcomes. Shape and evolve the service delivery strategy, supporting ongoing service development and growth. Large scale / enterpri

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction.

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

A leading consultancy is seeking a Service Delivery Manager / Technical Platform Owner for a 6-month contract, remote in England. Candidates should have service delivery management experience with a good knowledge of agile and DevOps methodologies. This position offers a chance to significantly impa

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

This is a key leadership role, responsible for managing Out of Hours Service Delivery teams and ensuring the effective co-ordination of service users, accommodation and property services. We’re recruiting an experienced Service Delivery Manager (Out of Hours) to provide operational leadership acro

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Driving service improvement, configuration management, and asset management.

This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA's in line with the customer requirements, and to act as the single point of contact for all service delivery escalations. The Contact Manager has r

A leading consulting firm in Cheltenham is seeking a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. In this role, you will manage a medium-sized engineering team and ensure high service standards while driving continuous improvement. Essentia

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. As a Senior Delivery Manager, you’ll:. GDS, DSIT,

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. Formal documentation of the existing live service (some service design work).

Youll be at the heart of planning and delivering IT projects managing procurement and driving continuous improvement in service delivery. A positive can-do attitude and commitment to delivering high-quality service. Are you passionate about delivering exceptional IT services and leading high-perform

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. Managing service delivery to ensure high-quality support and adherence to agreed SLAs

Looking for a commercially aware Service Delivery Manager. Experience as a Service Delivery Manager or similar, with Agile experience. Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery.

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

The Service Delivery Manager will be responsible for ensuring the seamless delivery of IT services across both internal teams and managed service providers (MSPs). Oversee day-to-day service delivery operations across internal teams and MSPs, ensuring adherence to SLAs and contractual obligations. E

If you have the required skills and experience as a Service Delivery Manager and are interested in this role, please apply now. Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. Key Skills and Experiences

Service Delivery Manager (SAP) — Luxury Fashion Retail. Service Delivery Manager (SDM). You’ll own service outcomes, orchestrate multi‑vendor teams, drive platform modernization, and safeguard business continuity across core retail processes:.

A Multi Academy Trust in England is looking for an experienced IT Service Delivery Manager. This pivotal role requires overseeing regional IT Technicians, ensuring high-quality service delivery, and managing IT projects across multiple school sites.

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. We have an exciting opportunity for you to jo

Proven experience as a Service Delivery Manager or equivalent IT operations role, ideally within a multi-channel retail or consumer brand environment (beneficial to have familiarity with eCommerce, ERP, and CRM systems). Own and manage end-to-end IT service delivery, ensuring high levels of availabi

A specialized recruitment firm in the UK seeks a Technical Service Delivery Manager.

Job Title:** Core Applications Service Delivery Manager (Specialty)Reporting to: Head of Core Insurance SystemsPosition Type: Permanent (Hybrid working, 3 days in the office per week minimum)WhyStanding still is not an option in the current world of Insurance. You will be in the centre o

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery.

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Service Management - Ensure IT services cons

A prominent charter service company in Greater London is seeking a dedicated Project Manager to join their Digital Transformation team.

Service Delivery Manager - Heathrow Airport - Full-Time, Days and Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

Service Delivery Manager – Oracle Cloud. Service Delivery / Operations Leadership. Senior leadership in managed services or live-service environments.

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Delivery of all security-related products and service

A dynamic beauty brand in London is seeking a Service Delivery Manager to oversee IT service delivery.