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Ready to find the right role for you? Salary - Up to £58,000 plus Veolia benefits including generous bonus scheme and car/cash allowance Location - London (Kings Cross) or Staffordshire with hybrid working offered Are you an experienced pensions professional ready to lead exciting projects and drive continuous improvement for an organisation committed to Ecological Transformation? When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: • Access to our enhanced company pension scheme, • 25 days holiday with opportunity to purchase additional holiday, • Discounts on a range of well known retailers and such things as groceries, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household, • One paid days leave every year to volunteer and support your community, • Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Are you a pensions expert who thrives on solving complex challenges? Veolia is seeking a Pensions Technical Lead to become our go-to subject matter expert across our diverse portfolio of pension arrangements. If you're passionate about pensions, love diving into technical complexities, and want to make a real impact, this role is for you. You will: Lead the Technical Charge - Serve as our senior technical expert on DB, DC Master Trust, and LGPS schemes and resolve complex member queries, leading investigations into complaints and IDRPs. Interpret scheme rules, trust deeds, and regulatory requirements with precision and keep ahead of legislative changes and ensure compliance across all schemes. Build Relationships That Matter - work closely with Trustees, actuaries, administrators, and legal advisers; mentor and develop junior team members, sharing your expertise and act as the escalation point for complex queries from across the business. Drive Strategic Projects - Lead technical workstreams for scheme closures, mergers, and benefit changes; support actuarial valuations and funding strategies. Champion process improvements and automation opportunities, and develop technical procedures, guidance notes, and training materials What we're looking for: Essential: • Deep technical knowledge of pensions governance and regulations, with experience with Trustee and Company technical requirements, • Proven project management skills, with intermediate Excel/Google Sheets proficiency, • Outstanding communication and interpersonal abilities; an agile team player who can manage multiple priorities, • Self-motivated with excellent organisational skills, • A strategic thinker who leads by example, you will be a tenacious problem-solver with attention to detail, • A natural mentor who loves sharing knowledge Desirable: • Graduate qualification, • PMI, RPC, QPA, or PMI Trustee Certificate, • Experience with PensionsPal or Workday, • TPR Trustee Toolkit completion If you feel that you'd be a great fit for this role and Veolia then we'd like to find out more about you. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.PandoLogic. Keywords: Retirement Specialist, Location: Croydon, ENG - CR0 5QL

Project Quality Lead (Hybrid Working) Join Us! We are seeking an experienced and motivated Project Quality Lead to oversee all quality-related activities across a project which includes five HV substations of varying complexity. Key Responsibilities Quality Leadership & Oversight • Ensure quality-related project activities and services are efficiently implemented by contractors, meeting all project-specific quality requirements., • Ensure construction site teams and subcontractors adhere to project quality standards. Planning & Documentation • Prepare and review Inspection and Test Plans (ITPs) with subject matter experts., • Facilitate testing activities in accordance with the Project Quality Plan., • Support document control processes in collaboration with document controllers and specialist teams. Inspection & Compliance • Inspect completed works and initiate corrective actions where necessary., • Identify non-conformances and drive timely close-out., • Support the project team with customer complaints, reporting, and solution development. Continuous Improvement & Communication • Provide coaching, training, and regular communication with project management, site managers, internal departments, and customer specialists., • Lead and support the development and implementation of improvement measures., • Ensure proactive mitigation of quality-related risks and impacts. Qualifications & Experience • Proven professional experience on construction sites of varying size and complexity., • Previous experience working in an EPC environment covering MEICA and civil works., • Strong understanding of Quality Assurance (QA) and Quality Control (QC)., • ISO 9001 Internal Auditor certification., • Proficient in MS Office and document management systems., • Health & Safety experience is an advantage. Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Project Quality Lead looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Company Description Kervan Gida, founded in 1995, is a family-owned leader in the confectionery manufacturing industry with over 30 years of experience. Specializing in Halal-certified gummy sweets, sweet licorice, and marshmallow products, Kervan Gida owns renowned brands like Bebeto and Dexters. As Turkey's largest soft candy producer and exporter, the company distributes to 85 countries worldwide, employing over 2,000 team members. The UK Office, based in Wimbledon, supplies diverse confectionery products to major retailers such as Aldi, Asda, Morrisons, and Spar. With offices in the UK, France, Australia, USA and Germany, Kervan Gida continues to expand its innovative confectionery offerings globally. Role Description This is a full-time on-site role for a Food Technologist, located in Wimbledon. The Food Technologist will be responsible for overseeing the quality assurance of confectionery products, development and testing. Key tasks include ensuring the adherence to food safety standards, dealing with factories about quality processes and complaints, supporting the product research and development team, managing the customer onboarding process. The role also involves collaboration with cross-functional teams to optimize product specifications and ensure production efficiency while maintaining the highest standards in food technology practices. Key Responsibilities • Quality Control: Conduct quality control tests and inspections on food products to ensure they meet safety and regulatory standards., • Documentation: Maintaining the HACCP and BRC documentation, process, detailed records of all processes and specifications, prepare and present reports on research findings, product trials, and tests., • Regulatory Compliance: Ensure all food products comply with food safety and sanitation regulations, including documentation of product specifications., • Collaboration: Work closely with suppliers, production teams, marketing, and regulatory bodies to develop and launch new products., • Product Development: Work closely with the suppliers in developing new products, enhancing existing items to improve taste, texture, nutritional value, and convenience., • Education: A Bachelor’s degree in Food Science, Nutrition, or a related field is required., • Experience: Proven experience as a Food Technologist or in a similar role within the food industry is required., • Technical Knowledge: Strong understanding of food production processes, quality control principles, and food safety regulations., • Research and Analytical Skills: Ability to conduct research and analyse data to inform product development and improvements., • Communication Skills: Strong verbal and written communication skills to collaborate effectively with various stakeholders., • Project Management: Ability to manage multiple projects in a fast-paced environment, ensuring timely completion and adherence to quality standards.

\n Please apply online via the link provided. \n Grade / Salary - ME13 - £48,003 - £52,194 per annum \n Advert Text \n The Regulatory Services Partnership (RSP) hosted by Merton Council is one of the largest Environmental Health Services in London, with the Food and Safety Team responsible for overseeing more than 6,000 food businesses in Merton, Richmond and Wandsworth. The area covered is diverse in nature and includes a variety of high profile and interesting venues, such as Wimbledon Tennis, AFC Wimbledon, Twickenham Rugby, Battersea Power Station, New Covent Garden and Hampton Court Flower Show. \n We have an exciting opportunity for talented and enthusiastic qualified professionals to join our team of dedicated Food and Health and Safety officers to deliver the food safety, health and safety and infectious disease function across the RSP boroughs. \n As an authorised officer you will manage and deliver food hygiene and standards inspections of all premises type, including approved food premises. You will investigate complaints and accidents, using your knowledge, skills and experience, and applying the necessary behaviours. \n You will mentor and supervise technical staff, sharing your knowledge and experience. \n You should have a real passion for improving the environment and public health by engaging with our communities and businesses. You will be highly motivated, with a flexible approach and an eagerness to develop existing competencies as well as attaining new skills. \n Whilst our administrative base in in London Borough of Merton, we operate hybrid working and provide touchdown points in all boroughs. There will be an opportunity for candidates to express a preference as to their preferred principal location. \n You will be willing to work across the RSP though you will have an agreed principal borough. \n If you’re looking for a chance to make a difference, alongside an excellent benefits package, then this could be the place for you. \n You must be a suitably qualified Environmental Health Professional (EHRB or CIEH Registered Environmental Health Practitioner or equivalent) with post-qualification, experience in food safety and health and safety enforcement. \n What we offer: \n Merton Council offers a competitive salary and membership of the Local Government Pension Scheme, excellent holiday entitlement, including a day off for your birthday, and flexible hybrid working along with essential car user allowance and mileage scheme for officers using their car for work. \n Please see our why work for us page on our website for more information about a great range of benefits that go beyond salary and offer flexibility to suit you \n Work for Merton : Working for us | Merton Council \n For an informal discussion about these posts please contact Laura Aston (Food and Safety Manager) on 020 8288 5670 \n Closing date for all applications is midnight on 26th January 2026 \n However, please note applications will be reviewed on receipt and candidates may be called in before the closing date if they meet the criteria \n\n \n

QA Officer I’m delighted to be partnered with one of my longest standing clients and working exclusively to help secure an experienced QA Officer to support their operational activities. As one of the world’s leading brands in their product area for over a century, they are a global business that offers a truly family feel to the working environment. As a QA Officer in a small set up, you will play a key role in a dynamic team with a focus on operational activities in the manufacturing area. Key duties will include taking on batch review and supporting continuous improvement in the manufacturing and warehouse environments. As well as writing/modifying SOPs, you will be involved in deviation and CAPA process oversight and will also review site training requirements. This is a highly varied position and needs someone that can be versatile and manage competing workloads. Being experienced in conducting investigations and conducting root cause analyses will be key. The business has a track record of developing individuals and there are always opportunities to learn and gain exposure. Experience: • Previous experience in a QA position within a pharmaceutical, healthcare or food setting, • Working experience of GMP, • Operational Quality Assurance experience including batch review/release, • Experience in Root Cause Analysis and conducting investiagtions, • Exposure to handling complaints processes, • Lifecycle experience of deviations, CAPAs and change controls, • Strong stakeholder management skills Please apply below or contact Mark Bux-Ryan for further information quality, assurance, QA, documentation, officer, specialist, executive, administrator, good, manufacturing, practice, GMP, GLP, audit, SOP, training, complaints, batch, review, release, CAPA, deviation, change, control, RCA, root, cause, analysis, investigations

Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close stores, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention., • The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday)., • The ability to travel to all stores listed above. If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!

Job purpose RICS Registered Valuer with 0-3 years post qualification experience to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Job Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial • e.g. income, profit margins, debtor days, billing times, • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration • Evidence of following the administrative procedures that may include:, • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development • Development plan in place, • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required Qualifications • MRICS, RICS Registered Valuer with minimum 0-3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

Share Line Manager responsibilities for Reception and Cleaning teams with another Senior Duty Manager. Job Purpose: As a Duty Manager, you will play a vital role in the smooth day-to-day running of the club. Handle complaints and follow up with the relevant manager.

Your remit spans three critical areas: Customer Outcomes (recoveries and collections), Customer Relations (complaints), and Customer Experience (customer services). A bit about the Department: The department has 3 distinct operations within it: Customer Experience - in-life customer enquiries / supp

Process complaints from end to end — receiving, investigating, resolving and recording complaints in line with business policies and procedures, and where required, regulatory standards. As they transition from start up to scale up they are launching new products, building the brand & looking to s

Reporting to the Complaints Manager, you will take ownership of the investigation and resolution of client complaints, ensuring regulatory requirements are met and appropriate outcomes are delivered. This role sits within the second line of defence and plays a key part in ensuring fair client outcom

As a case handler, responsible for home claims property complaints, you’ll own the problem and use your analytical skills to investigate and gather evidence on what’s happened. Must have previous experience in handling home claims property complaints within the financial services general insuran

Reporting to the Complaints Manager, you will take ownership of the investigation and resolution of client complaints, ensuring regulatory requirements are met and appropriate outcomes are delivered. Helping deliver training and feedback to the wider business to prevent future complaints. You will b

The Complaints Manager is responsible for overseeing the end-to-end complaints handling process within the organisation, ensuring all customer complaints are managed promptly, fairly, and in compliance with regulatory requirements. Manage and resolve customer complaints and internal errors efficient

Process complaints from end to end — receiving, investigating, resolving and recording complaints in line with business policies and procedures, and where required, regulatory standards. As they transition from start up to scale up they are launching new products, building the brand & looking to s

Reporting to the Complaints Manager, you will take ownership of the investigation and resolution of client complaints, ensuring regulatory requirements are met and appropriate outcomes are delivered. This role sits within the second line of defence and plays a key part in ensuring fair client outcom

Process complaints from end to end — receiving, investigating, resolving and recording complaints in line with business policies and procedures, and where required, regulatory standards. As they transition from start up to scale up they are launching new products, building the brand & look

Central Complaints Team – Information & Records Management Camden Council Salary: £28 UMBRELLA per hour (£21 PAYE) Contract length: 3 months initially - potential to extend Hours: 36 hours per week Flexible and remote working patterns available as required by the service and the e

A leading Housing Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 3 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business

Reporting to the Complaints Manager, you will take ownership of the investigation and resolution of client complaints, ensuring regulatory requirements are met and appropriate outcomes are delivered. This role sits within the second line of defence and plays a key part in ensuring fair client outcom

Process complaints from end to end — receiving, investigating, resolving and recording complaints in line with business policies and procedures, and where required, regulatory standards. As they transition from start up to scale up they are launching new products, building the brand & look

This role will support the Complaints Lead and wider Customer Service team by managing and resolving customer complaints and queries, primarily via email and phone. Escalate complex or unresolved complaints to the Complaints Lead or relevant teams for further investigation. About the Role Job Title

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F539; Managing Stage 1 & Stage 2 complaints 🔹 Handling complex housing and disrepair cases 🔹 Ensuring compliance with the Housing Ombudsman Complaints Handling Code 🔹 Producing high-quality written responses and investigations 🔹 Working collaboratively with internal t

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Complaints Investigator – Housing association. We are seeking four experienced and motivated Complaints Investigators to join our team. The successful candidates will investigate and resolve complaints raised by residents, ensuring fair, transparent, and timely outcomes in line with the 2024 Housi

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Investigate and resolve customer complaints thoroughly and fairly, ensuring all outcomes are accurate, compliant, and in line with company and regulatory standards.

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A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

Location: Maidstone - County Gate OR Penge - Hawthorn CentreSalary: National -£26,665 - £36,666 per annum / Penge - £29,156 - £40,090 per annumHours: 36 hours per week Contract Type: Fixed term contract for 9 months</ul

A local authority in Greater London seeks a Head of Support Services to oversee essential operations in Repairs and Maintenance.The ideal candidate will lead teams, ensure compliance, and drive service excellence, making a significant impact on resident satisfaction.Strong leadership and a track rec

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This role will cover the hours of 06:00am - 10:00am Monday to Friday - with the option of picking up overtime throughout the week to cover annual leave throughout the rest of the working day and weekends.We are Places for People Group, we're a social enterprise that believes it's people that make a

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Support Worker – Lifeways Group .Day shifts across Monday-Sunday, between 7am – 10pm, working alternate weekendsWaking Night shifts across Monday-Sunday, between 10pm - 7am, working alternate weekends.Are you looking for a career where you can make a real impact in your commu

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