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Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Strong understanding of user‑centred design, systems thinking, and service design methods.

As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and business objectives. Proven experience as a service designer, ideally within complex environments such as public services or

Producing service artefacts including service maps, blueprints, user journeys and operating models. Mapping and designing end-to-end services across digital, operational and organisational touchpoints. Leading service discovery and shaping phases alongside product, research, design and delivery team

We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on a public sector end-client project. Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content

What will I be doing?Lead end-to-end service design across complex, AI-enabled services spanning digital channels, assisted journeys and internal operationsReimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service modelsCreate and own service

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

Candidates should have a proven track record in service design and be skilled in journey mapping and service blueprinting. A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. The role involves collaborating

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Lead service design activities and mentor junior team members. Design user‑focused services that

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Reimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service models. Lead end‑to‑end se

In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end services from strategy to implementation. You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and develo

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

Job title: Lead Service Designer. Strong hands‑on experience in discovery research, synthesis, systems mapping, and service blueprinting. A portfolio or case studies demonstrating practical application of service design to solve real business problems.

Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office. Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops an

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London. The role involves reviewing end-to-end service journeys, managing service design projects, and engaging with stakeholders to ensure successful outcomes.

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly-regulated consumer services sector (Energy, Telco, Financial Services). As a Lead Se

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

Asa Service designer at TPXimpact, you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. Working as the service designer in multidisciplin

A leading consulting firm in Greater London is seeking a talented individual to join their Digital & Data team.The position involves leading design projects from inception to execution, fostering high-performing teams, and innovating with AI technologies.The ideal candidate will have experience in c

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

Technology, Information and Internet, Information Services, and Strategic Management Services. We are seeking a Senior Service Designer to join our team:. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Lead Service Designer – JPMorganChase. Proven r

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

Responsibilities include leading service design for public-sector services, developing service maps, and facilitating workshops. A leading consultancy in the UK seeks an experienced Service Designer for a 6-month contract to support a major digital transformation within central government.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A leading media and entertainment brand in the United Kingdom seeks a Lead Service Designer to create world-class customer journeys. This role entails leading the design of service models across sales and service experiences. The ideal candidate will have a proven record in service design and the ab

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. SKILLS/EXPERIENCE OF THE SENIOR SERVICE DESIGNER. Work collaboratively with the Service Transition Team to ensure S

This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

Service Designer / Senior Service Designers. Description for the Service Designer. Experience for the Service Designer roles.

A government services provider is seeking a mid-senior level SC Cleared Service Designer for a contract role supporting a UK Central Government department. The position involves leading service design across various public sector environments, including the creation of service blueprints and facilit

An UK government agency is seeking a Senior Service Designer to enhance and design seamless services based on user data. The ideal candidate will thrive in a multi-disciplinary team and have a strong background in service design. This role involves collaborating with various professionals to conduct

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. This is a hands‑on role for someone who enjoys getting stuck in, shaping services end to end and working closely with smart, m

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. Collaborate with stakeholder across the agency including service owners, product owners, user resear

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. We’re recruiting for a leading UK tech consultancy who are hiring

A leading IT consultancy in the United Kingdom is actively seeking a skilled Service Designer to enhance digital delivery via user-centered design methods. This role will contribute significantly towards achieving high service design standards, ensuring accessibility and inclusivity throughout the p

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. A leading media and entertainment company in the UK is seeking a Lead Service Designe

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.