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We are looking for a skilled and professional Client Manager to join our team. The successful candidate will act as the first point of contact for an allocated portfolio of clients, managing their needs and ensuring that all accounting, tax, and compliance work is completed to a high standard. You will oversee client deliverables, liaise with our back-office team, and provide strategic support to clients. Key Responsibilities: 1. Client Relationship Management: Act as the main point of contact for your assigned portfolio of clients. Build and maintain strong client relationships by providing timely responses and proactive advice. Conduct regular client reviews to identify opportunities for additional services or improvements. 2. Account Management: Oversee the preparation and review of accounts, tax returns, and VAT filings for your clients. Ensure all deadlines are met by working closely with clients and our back-office team. Monitor and report on client profitability and service levels. 3. Team Coordination: Delegate tasks to back-office staff and ensure work is completed accurately and efficiently. Review work completed by junior staff, providing feedback and guidance. Liaise with the Practice Manager to escalate complex client issues or workflow challenges. 4. Advisory Services: Identify areas where clients could benefit from strategic advice, such as tax planning or business development support. Provide recommendations to clients, ensuring compliance and efficiency. 5. Compliance and Reporting: Ensure all statutory deadlines for clients are met, including Companies House filings and HMRC submissions. Maintain accurate client records and workflows within practice management software.
PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE AND CAN TRAVEL TO EAST FINCHLEY N2 We are looking for a full time food assistant / barista working an average of 38 - 42 hours per week. The ideal candidate would be very confident and have at least 1 years food preparation and customer service experience, barista experience would be a bonus but will be fully trained in house as-well as by our coffee partner Union Coffee! Responsibilities: Taking orders at the till and taking food to the tables / cleaning tables Cover kitchen staffs breaks and help our Kitchen staff during peak times Closing down the store and following cleaning procedures Making coffees and running food and drinks to the tables Perks of the job: 28 days paid holiday Permanent contract with a minimum of 30 hours Spotify premium music account Tips Daytime only shifts Free lunch, hot drinks and water
Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!
There’s nothing to say you can’t have pancakes all day! Where The Pancakes Are is an all-day, award-winning, London-based, pancake restaurant bringing people together around tables since 2015. Everything, including our batter, is made in-house with honest and fresh ingredients and a huge amount of TLC; and we take the same amount of TLC with our teams! We support and take care of our teams through a genuine commitment to work-life balance, a culture of positivity and development, and rewarding well. The Role We are on the lookout for a Head Chef to join the management team in our Fitzrovia restaurant. Head Chefs report to our General Managers but act as partners in running the restaurant. They are critical to ultimate pancake enjoyment for our customers! The Offer We are delighted to be able to offer the following to the successful candidate: A salary of up to £37,250 plus a share of excess tronc Uncapped share of service charge Performance-related bonus of up to £6000 per year Enhanced sick pay* Enhanced parental leaves* Delicious staff meals on shift and a fab discount for when you aren’t Focus on your learning and development The Ideal Candidate Restaurant kitchen experience is preferred but we are open to experience from other types of kitchens. Management experience is essential (as is a love of pancakes!) . You confidently and proudly take accountability for your kitchen and everyone in it You are fanatical about food safety and know how to make sure it lives and breathes in your kitchen You are obsessive about food quality, and inspire others to be the same You are a confident coach and give effective feedback to your team, that drives your all-round kitchen performance You have proven success of driving the financial performance of a kitchen forward in the right way. Please note that right to work in the UK is essential as are unable to support visas at this time. *T&Cs apply
Job Purpose The Kitchen Assistant will support and guarantee daily preparation of products at the highest standard, quality and quantity determined by the Production Operations Manager. Key duties and responsibilities Preparing the production area Ingredient preparation and daily products (focaccia bread, cookies, loaf and sponge cakes, viennoiserie and sandwiches) Prepare baking tins and trays for correct product Storing ingredient appropriately as suggested by the Production Operations Manager Shadow and get experience to use methods such as; mixing, scaling and shaping to handcraft our bread Maintain the cleanliness of all food preparation areas, kitchen and equipment throughout the day Checking and unloading stock on arrival Taking out bins Support team members with jobs needed throughout the day Person specification Hard working, highly motivated, passionate and reliable Positive and “can-do” attitude Attention to detail Great listening skills and follow step by step processes Excellent levels of personal hygiene Flexible approach to work to meet the needs of the service Ability to adapt to change Willingness to undertake further training and development Level 2 Food Hygiene & Safety Benefits Contracted hours: 40 hours – Full Time (overtime is paid) Working Hours are between: 6am-3pm Shift Pattern: Mon-Sun, any 5 consecutive days out of 7 Location: The Bakehouse, 1 Fortunes Walk, E20 1FS If you live in a 5-mile radius, this job is for you What’s in for you Hourly rate of £11.5 per hour depending on experience (monthly pay) Employee Discount 50% while on shift and 20% off orders and when you bring friends 29 days annual leave Full time - pro rata if you work part time Staff yoga
HEAD CHEFS.. Are you looking for a rewarding culinary role with exceptional working hours? We offer a fantastic opportunity for a Head Chef to join our team, where you’ll enjoy no late nights and no weekends. Our focus is on creating a seasonal, healthy counter focussed menu that delights our customers while fostering a balanced work-life experience for our staff. The role demands full accountability for the commercial and creative food and beverage success for the co working community and guests, whose taste will be as varied and demanding as the creative sectors they represent. MAIN RESPONSIBILITES THE CONCEPT · Define and curate a fantastic offer of simple, delicious food that meets the everyday requirements of the Design Districts tastes. Working with the restaurant manager, plan an efficient set up of the kitchen and front of house operation. Deliver a delicious and affordable breakfast, lunch and dinner offering, in the restaurant and coffee bar in Bureau. Constantly recognising areas where we can increase our commercial viability. Work closely with the Restaurant Manager and Events Manager to deliver a range of events that caters for all Design District, Bureau and Co working events as well as an offer for booked meeting rooms. Continue to embed the food and beverage offer as the beating heart of the Design District, it should always be authentic, have soul, be thoughtful and deliver an enjoyable and value driven experience. Own and manage all purchasing, deliveries and stock taking. Review and update suppliers regularly to keep GP margins up to date. EVENTS / INNOVATION Devise, develop and deliver creative, commercially viable additional revenue streams for Bureau restaurant, including catering menu options for private hires. Curate a range of menus in line with Greenwich Peninsulas diverse events schedule, e.g. Diwali, Urban Village Fete, Turning Tides. Evolve a Supper Club events program for Bureau and DD tenants, responding to the eclectic mix of tenants and the co-working community. ADMINISTRATION / SYSTEMS Budget management - take responsibility for daily, weekly ordering of goods and ensure that budgeted gross profit is achieved. Perform and complete stock takes and be able to present figures. Take ownership of maintenance of equipment and ensure it is in good repair and serviced in line with a PPM structure. Preventative maintenance including walking the facility daily to inspect and improve the environment, including minor or major refurbishments. Implementation of schedules to ensure kitchen is cleaned to a high standard. Ensure all food safety management systems are kept up to date and ready for inspection. RELATIONSHIP MANAGEMENT Build internal collaborative relationships with various functions e.g. – Marketing, Club Sales, Events etc. Build external collaborative relationships with other operators on and off the Peninsula to keep abreast of trends and competition. Work closely with the Restaurant manager to develop menu deals and organise the team for events and daily service. TEAM Recruit, manage, train and lead a small reliable trustworthy team for the kitchen. Assist the Restaurant manager in managing, training and leading the front of house team to deliver and execute the offering. Work with the Group General Manager to ensure standards are met, and where they are not, mange staff accordingly. Ownership of the daily cleaning and maintenance, in line with the schedule, to ensure high standards are met. Health and Safety · All employees of the Company have a statutory duty to co-operate together to promote health and safety best practice. Oversee accurate food safety and health and safety records in line with FSA standards (daily checklist, time and temperature records). Ensuring training and compliance within food safety and health and safety guidelines. Managing, maintaining and updating all risk assessments, COSHH documents, HACCP, allergens and training manuals regularly. Foster a positive food safety environment by effectively reviewing tasks carried out by your team. Person Specification A unique destination demands a unique chef to define and deliver a simple creative and commercial food and beverage offer that meets the needs of our customers. You are innovative, forward thinking and excited by food. You understand what it takes to deliver simple food well, and change the menu seasonally using local, quality produce where possible. Your natural curiosity leads you to explore different cuisines, keeping abreast of trends, exploring cultures and adapting those to deliver great food for your customers. You have a wealth of innovative and exciting ideas that allures the residents, visitors, other leaseholders and the general public in hiring the space for events. You must have an active interest and understating in sustainability and waste. Our ambition is to deliver the food offer in the most sustainable way and will look to you to lead that during set up and every day after that. Key skills and attributes Skills - Essential A strong communicator, and team leader and player Enthusiastic and curious, particularly in relation to arts, culture, creative industries Experience of budgets and stock management Demonstrates a good eye for detail – standards don’t slip under your watch Maintains bright and positive behaviours alongside strong work ethic Written, numerical and computing skills appropriate to the role Understanding of different cooking methods Previous experience in producing baked products Strong commercially and financially astute Have a strong knowledge of food hygiene sand safe working practises Previous experience as a Head chef in a busy high volume, quality business Understands the importance of working well with multiple departments Full understanding of COSHH, HACCP, Allergens & Food safety management systems Have experienced EHO visits 5+ year in large events delivery Job Type: Full-time Pay: £40,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday No weekends Overtime Experience: Chef: 5 years (required) Work Location: In person
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
Job Description - Plans work schedules, assigns tasks, delegates responsibilities and oversee the office operations that are being adequately employed to cater to the clients. - Advises on the handling of all correspondence and enquiries relating to accounts, sales, statistical, vacancy records and carrying out necessary checks with the Home Office regarding employability. - Discuss with the accountant and submit all the invoices on time. - Conduct monthly meetings with the staff. - Promote the business to increase sales in line with sales and marketing strategy. - Deliver excellent standards of service and ensure to follow the health & safety guidelines according to the act in place. - Manage client relations and database as well as maintain high ethical relationships both internally and externally. - Report all necessary matters to the Director. Required qualifications and skills - Education - Bachelor's degree in Management (required) Skills - Excellent client service skills and leadership skills - Proficient knowledge of all Microsoft Office applications, including Word, Excel, Outlook, etc. - Resilient and able to work using own initiative - Able to work under pressure and to deadlines - Be a well-organized manager as well as a dedicated employee. - Good in time management and be an example to other staff members. Licence/Certification: Driving License (required)
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025