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At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: • Exclusive Rewards Platform – Enjoy discounts at over 800 retailers., • Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time, • Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. Davies is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. What will your day look like: • Liaison: Communicate with Disclosure teams for the various MOD services, • Investigation: Handle allocated claims, • Evidence Gathering: Obtain all relevant evidence and documentation, • Resolution: Determine appropriate actions to resolve each case, • Reporting: Prepare detailed reports, advising on legal liability,quantum, and tactics as needed, • Negotiation: Negotiate settlements within agreed authority limits, • Professional Correspondence: Maintain proactive communication with all parties involved, • Adherence to Procedures: Handle cases according to documented procedures and client requirements, • Reserve Management: Regularly review and maintain proper reserves, • Continuous Learning: Stay updated on technical changes relevant to your role,including participating in company-facilitated training programs Knowledge and Abilities: • Proficiency in managing Claims from cradle to grave, • Understanding of Civil Procedure Rules and the Claims Portal, • Commitment to delivering outstanding customer service, • Collaborative team player, • Management of personal caseload, • Demonstrated adaptability and versatility Desirable: • Experience with the investigation of Liability Claims, • Experience managing NIHL (Noise Induced Hearing Loss), • Knowledge of how to value injury claims, • Familiarity with reserving strategies, • Exceptional communication abilities across various levels This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application#INDUKI Benefits Career & Purpose • Davies Innovation Lab, • Leadership training programme, • Funding for professional qualifications, • Thrive at Davies; learning opportunities Environmental & Social • The Davies Foundation, • Local charity funding, • Pennies To Heaven, • Employee Resource Groups, • Employee volunteering programme Financial Health • Pension, 5% employee and 5% employer contribution, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub, • Life assurance: x4, • Refer a Friend, • Cycle to Work Scheme, • Lease car salary sacrifice, • Davies Incentive Plan, • Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing • Wellbeing centre; move, munch, money & mind focus, • Discounts with 100's of UK retailers, • EAP; 24/7 confidential helpline, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, • Flexible working, • Dress for your day, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Job Title – Legal Administrator Location – Glasgow City Centre Hours of work – Monday to Friday 9am to 5.30pm Salary – Competitive plus benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Over £400 million has been invested in our clinics and in our advanced technology, so it is no wonder we are the number one choice for Laser Eye surgery and premium Intraocular Lens patients in the UK. Every week, our Optometrists and Ophthalmic Surgeons help to transform the vision of thousands of people across the country. We are seeking a high quality and efficient Legal Administrator to join our In-house Legal team, based within our prestigious city centre office on St Vincent Street, Glasgow. The Role: The role of the Administrator will include the following duties and responsibilities: • Mailbox and diary management, • Handling telephone enquiries as they arise and referring to the appropriate member of staff, • Document management, • Maintaining and updating electronic files including case management files ensuring they are kept up to date, accurate and in accordance with company policies, • Drafting letters to clients and third parties, • Assisting with day-to-day tasks for the in-house solicitors, • Undertaking basic clerical tasks on behalf of the legal team e.g. filing, scanning, photocopying etc., • Managing databases, including updating records as required and undertaking regular audit and data cleansing activities, • Research tasks to provide information to the in-house solicitors, • Handling of confidential and sensitive information in line with the company’s data security policy, • Ensuring compliance with the appropriate protocols Essential Skills • Flexible and willing to work within a busy team environment, • Be able to work efficiently and have good attention to detail, • Good communication skills, • Being able to multitask effectively, • Confident in working independently, but also work well within a team, • Highly organised and able to prioritise own workload, • Ownership of tasks and able to work to deadlines, • IT literate and proficient in Microsoft Office and Excel, • Must have a minimum of three years working in an office/administrator role What’s in it for you? • An industry leading salary, • State of the art, modern working environments, • 33 days annual leave *, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. We are an equal opportunities employer.

Job Title - Legal Administrator Location - Glasgow City Centre Hours of work - Monday to Friday 9am to 5.30pm Salary - Competitive plus benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Over £400 million has been invested in our clinics and in our advanced technology, so it is no wonder we are the number one choice for Laser Eye surgery and premium Intraocular Lens patients in the UK. Every week, our Optometrists and Ophthalmic Surgeons help to transform the vision of thousands of people across the country. We are seeking a high quality and efficient Legal Administrator to join our In-house Legal team, based within our prestigious city centre office on St Vincent Street, Glasgow. The Role: The role of the Administrator will include the following duties and responsibilities: • Mailbox and diary management, • Handling telephone enquiries as they arise and referring to the appropriate member of staff, • Document management, • Maintaining and updating electronic files including case management files ensuring they are kept up to date, accurate and in accordance with company policies, • Drafting letters to clients and third parties, • Assisting with day-to-day tasks for the in-house solicitors, • Undertaking basic clerical tasks on behalf of the legal team e.g. filing, scanning, photocopying etc., • Managing databases, including updating records as required and undertaking regular audit and data cleansing activities, • Research tasks to provide information to the in-house solicitors, • Handling of confidential and sensitive information in line with the company’s data security policy, • Ensuring compliance with the appropriate protocols Essential Skills • Flexible and willing to work within a busy team environment, • Be able to work efficiently and have good attention to detail, • Good communication skills, • Being able to multitask effectively, • Confident in working independently, but also work well within a team, • Highly organised and able to prioritise own workload, • Ownership of tasks and able to work to deadlines, • IT literate and proficient in Microsoft Office and Excel, • Must have a minimum of three years working in an office/administrator role What’s in it for you? • An industry leading salary, • State of the art, modern working environments, • 33 days annual leave *, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. We are an equal opportunities employer.