Operations Coordinator
7 days ago
Bracknell
Operations Coordinator Location: Bracknell - Office based Salary: £30,000 - £35,000 Hours: Full-time, 37.5 hours per week (Monday to Friday) Permanent We are recruiting on behalf of a well-established professional organisation seeking an Operations Coordinator to support the delivery of a range of business services to industry clients and members. This is a varied and fast-paced role where the Operations Coordinator will support the coordination and administration of several commercial service areas, ensuring the smooth delivery of client-focused programmes, training activities and industry communications. The successful candidate will work closely with internal teams and external stakeholders, ensuring operational processes run efficiently while maintaining a high standard of service delivery. Operations Coordinator - Key Responsibilities Support the administration and coordination of client and member subscriptions, including renewals, invoicing and payment processing Assist in preparing industry communications, newsletters and programme updates for clients and stakeholders Maintain accurate client and member records within the CRM system Provide operational support for commercial projects and services, including managing project references, purchase orders and invoicing processes Assist with the coordination and administration of training programmes, courses and industry events Prepare professional documentation including presentations, proposals and supporting materials Support website updates and online content management via CMS systems Ensure smooth day-to-day operational processes across multiple service functions Deliver a high level of customer service to business clients, members and internal stakeholders What We Are Looking For 3-5 years' experience in an operations, administration or coordination role within a B2B or professional services environment Strong organisational skills with the ability to manage multiple priorities Excellent Microsoft Office skills, particularly Excel and PowerPoint Experience working with CRM systems or client databases Exposure to CMS platforms, training platforms or digital systems would be beneficial Understanding of invoicing, purchase orders and basic finance processes Strong communication and stakeholder management skills Ability to work collaboratively across different teams Key Attributes Highly organised and detail-oriented Strong client service mindset Proactive and solution focused Professional communication skills Comfortable working in a collaborative and fast-moving environment Apply today