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Role: IT Infrastructure Engineer Location: Blackburn, BB1 2FA (Relocating to Bolton) Contract: Permanent / Full time Salary: Dependent on Experience & Discretionary Bonus Scheme Company: EG Group About the Role: We’re looking for a skilled and proactive IT Infrastructure Engineer to join EG Group’s IT team. In this role, you will play a key part in maintaining and enhancing our IT infrastructure, ensuring the reliability, security, and performance of our systems. You’ll act as a critical escalation point for the support teams, tackling complex technical challenges and driving improvements across the IT environment. You’ll collaborate closely with the Infrastructure Manager and wider IT teams to implement solutions, enhance processes, and maintain business continuity. If you enjoy solving challenging technical problems, implementing innovative solutions, and making a tangible impact in a dynamic organisation, this role is for you. What you’ll be doing: • Collaborate with the Infrastructure Manager to plan, implement, and document changes to IT infrastructure in a structured and controlled manner., • Support the testing, review, and ongoing enhancement of Business Continuity and Disaster Recovery plans., • Act as an escalation point for infrastructure incidents, troubleshooting and resolving complex technical issues efficiently., • Monitor system alerts and take timely action to maintain service availability and performance., • Provide support to the IT Service Desk, offering guidance and expertise on infrastructure-related issues., • Identify opportunities across the organisation to improve and optimise IT infrastructure, processes, and systems., • Maintain clear and up-to-date documentation, including standard operating procedures, process flow diagrams, and knowledge base articles. This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: The ideal candidate will have a broad technical background and hands-on experience with most of the following: • Microsoft Modern Workplace environment, • Hypervisor technologies (Hyper-V, AHV, or equivalent), • Networking fundamentals, including LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, and VLANs, • Scripting or automation skills, such as PowerShell, • Windows Server (2008–2025) and Windows 10/11, • Active Directory administration, • Veeam Backup (desired but not essential), • Linux/Unix administration experience (desired but not essential) In addition, we’re looking for someone who: • Thrives in a fast-paced, dynamic IT environment and can manage multiple priorities effectively, • Has strong problem-solving skills and a proactive, solution-oriented approach, • Communicates clearly with technical and non-technical stakeholders, • Collaborates effectively with colleagues and supports continuous improvement initiatives Why Join EG Group: • Performance Based Bonus Scheme, • Flexible working hours, • Access to Apprenticeships and accredited qualifications, • Career development and progression opportunities within a global organization., • Free Secure Car Parking, • Waterside Café - freshly prepared meals at affordable prices, • Dress Down Fridays, • Prayer and Ablution Facilities, • Work Anniversary Rewards, • Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

Role: IT Risk and Control Manager Location: Blackburn, BB1 2FA (Relocating to Bolton) Contract: Full-Time / Permanent Salary: Up to £65,000 (Dependant on Experience) & Bonus Scheme Company: EG Group About the Role: Are you an IT Risk and Control Manager looking to grow your career and work with an international business? EG Group are on the lookout for an analytical and motivated individual to work closely with our UK and Global colleagues to develop our IT Risk and Control capability in line with our IT control framework. This role will involve working very closely with our IT colleagues, Control Owners, and Operators to deliver new IT controls, assess technology risks and continually assess and enhance processes, policies, standards. This is a great time to join us at a period of significant growth, change and opportunity. If you have experience working in IT audit and have a passion for Risk and Control management, then we would love to hear from you! What you’ll be doing: • Perform IT Control implementation in line with EG’s IT Control framework and the ICFR Programme (Internal Controls over Financial Reporting)., • Support and manage the design and implementation of new IT controls, including those with a reliance on 3rd party suppliers., • Work with the existing IT Controls project teams and IT stakeholders to perform deep dive assessments, plan and drive through remediation to completion., • Proactively look for opportunities to centralise and automate controls and processes to drive efficiency using existing tools and technologies., • Support the Head of IT Risk and Control in collation and delivery of information for Audit, Risk and Board meetings., • Liaise with internal/external audit where required and align closely with our business colleagues., • Keep awareness of project pipeline activities and proactively conduct landscape reviews with the wider team to assess new/changing applications to support planning/resource requirements., • Build relationships globally to become a trusted advisor to our colleagues in all things IT Risk and Control., • Ensure that risks and issues identified are reported and escalated in line with the governance framework., • Drive an effective risk & control culture across EG Group, promoting accountability, responsibility, and action, acting as a risk & control ambassador for Group IT. This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: • Qualified to degree level with CISA, CRISC or similar professional qualifications / QBE, • Desirable: Project Management qualifications, • 4 years minimum experience of working with or within IT internal audit/external audit teams within a big 4 or similar corporate environment., • Confident in designing and documenting new and/or existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support., • Working knowledge of COBIT/ITIL Frameworks, • Comfortable performing IT Risk Assessments across a variety of IT domains., • Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for different audiences., • Organised, methodical and capable of managing multiple projects at once with minimal supervision., • Strong project management skills, results driven individual capable of driving change and unfazed by blockers/challenges. Why Join EG Group: • Performance Based Bonus Scheme, • Flexible working hours (8am – 10am start, 8-hour working day), • Access to Apprenticeships and accredited qualifications, • Career development and progression opportunities within a global organization., • Free Secure Car Parking, • Waterside Café - freshly prepared meals at affordable prices, • Dress Down Fridays, • Prayer and Ablution Facilities, • Work Anniversary Rewards, • Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

I have teamed up with an organization in Blackburn that is looking for a new IT Technician to provide comprehensive 1st and 2nd Line support across all departments. This hands-on role involves delivering support over the phone, in person, or via remote software. Key responsibilities include maintaining the stock management of PCs, laptops, and mobile handsets; working with the IT Apprentice to manage the building of new hardware tailored to business needs; and assisting the business in the adoption of M365 services to ensure all employees have the technical support required to succeed within the M365 environment. Job Title: IT Technician Salary: £27,000 - £29,000 Location: Blackburn (Onsite) Job Type: Permanent Start: ASAP Technical Knowledge Experience with the following: • PC building and configurations, • Apple iOS, • Mobile Phone OS, • M365 applications, • M365 Administration, • Active Directory & Group Policy, • Printer fault fixing o Windows 11, • MDM knowledge (Intune/End point manager), • Networking fundamentals, • Remote access software and remote helpdesk support Desirable knowledge: • Switch configuration (Aruba), • Wireless Access points (Meraki), • Network management and fault finding, • VLAN configuration, • Physical network modes, ethernet, Fibre types, GBICS, • Active Directory & Group Policy

At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME Frasers Group Financial Services is the next chapter of elevation for the Frasers Group. We fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. Why join us? Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences Frasers Group Financial Services is committed to delivering a positive colleague experience and to be able to make the most of it you need to immerse yourself into delivering on our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Job Description To support the design, development, and maintenance of our data infrastructure. The role involves ensuring the efficient, reliable, and secure collection, storage, and processing of data, which is critical for enabling data-driven decision-making within FGFS. To work collaboratively with cross-functional teams to implement data solutions, optimise data pipelines, and contribute to the overall data strategy, ensuring data integrity, security, and accessibility across FGFS. • Data Pipeline Development: Engage in the design, build, and maintenance of scalable and efficient data pipelines for extracting, transforming, and loading data from multiple sources., • Troubleshooting and Support: Diagnose and resolve data-related issues within the platform, providing support and maintenance to data systems and wider teams., • Collaboration: Work closely with the data team, spoke analysts, and other key stakeholders to understand data requirements and deliver strategic and operational solutions that meet business needs., • Compliance and Security: Ensure compliance with data governance policies, regulatory requirements, and data security best practices., • Documentation and Reporting: Maintain comprehensive documentation of data engineering processes and provide regular updates and reports on system performance and data integrity., • Continuous Improvement: Stay current with industry trends, emerging technologies, and best practices in data engineering, proposing, and implementing improvements to existing processes and systems. Qualifications • Knowledge of enterprise data warehousing, data integration and Business Intelligence (BI) reporting., • Experience with cloud-based data warehouse solutions, e.g. Snowflake and optimisations., • Significant SQL experience., • Experience and knowledge of transformation tool DBT., • Understanding of Role Based Access Controls and Data Governance concepts., • Working knowledge of Python., • Experience with modelling data for Microsoft PowerBI., • Knowledge of best practice for data modelling and architecture., • Good stakeholder management skills and the ability to prioritise workload., • Excellent critical thinking and solution creation skills ., • Ability to deliver in a fast-paced and dynamic environment., • Ability to engage, challenge and influence others to achieve productive solutions., • Self-motivated with keen attention to detail, • Experience of analysing data requirements and business processes. Additional Information As FGFS is within a regulated environment any offer is subject to satisfactory background checks including criminal record check, credit check, and employment references. Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

About the Role Contract Role - Outside IR35 We’re looking for an experienced Engineering Manager to lead a team delivering accurate and timely engineering packages for machinery projects. Reporting to the Technical Director, you’ll drive performance, uphold standards, and support continuous improvement. Key Responsibilities • Lead and develop a multi-disciplinary engineering team., • Oversee design output, drawings, and BOMs for on-time delivery., • Maintain engineering standards and team training plans., • Support SolidWorks implementation and design-for-manufacture improvements., • Collaborate with cross-functional teams and lead key improvement projects. About You • Degree or HNC/ONC in Mechanical Engineering (or equivalent)., • Proven leadership and communication skills., • Minimum 5 years’ experience in machine design., • Proficient in SolidWorks, PDM, and ERP systems (IFS or similar)., • OEM or machinery manufacturing experience preferred. Interested? If you have the skills and experience for this Mechanical Engineering Manager role, apply now with an up-to-date CV, or contact Luke Adamson for more details. Know someone perfect for this role? Refer them! Chroma Recruitment operates a referral scheme. Chroma Recruitment is acting as an employment business regarding this position.

Continuous Improvement (CI) Lead Blackburn, Lancashire BB1 £40,000 per annum Hours: 9:00am – 5:00pm, Monday to Friday Contract Type: Permanent Overview Hawk 3 Talent Solutions are recruiting a proactive and experienced Continuous Improvement (CI) Lead to drive operational excellence and lean transformation across a manufacturing site based in Blackburn, Lancashire, with a strong focus on shop floor activities. This role is pivotal in achieving world-class performance in safety, quality, delivery, and cost, while fostering a culture of continuous improvement. Reporting to the Manufacturing Manager, and in their absence to the Plant Manager, the CI Lead will support site-wide initiatives and collaborate with cross-functional teams to embed sustainable improvements. Key Responsibilities • Lead and manage annual productivity improvement programmes, including monthly reviews and reporting., • Facilitate structured sessions for idea generation and prioritisation., • Provide coaching and mentorship across all levels of the organisation., • Maintain financial records and programme health data (e.g., productivity tracker)., • Identify and manage multiple CI projects using lean methodologies and governance., • Develop data-driven presentations and business cases for process improvements., • Analyse manufacturing processes to enhance efficiency and reduce waste., • Drive profitability and growth through strategic CI initiatives., • Conduct post-implementation reviews and establish robust control plans., • Deliver theoretical and practical training in Lean methodology., • Align CI strategy with broader site strategy and foster a positive CI culture., • Collaborate with CI specialists across other facilities to share best practices., • Lead cultural change through CI/LEAN strategy development and implementation., • Build a continuous improvement environment to support ongoing change., • Ensure sustainability through standardised CI project practices., • Strengthen relationships across technical, engineering, production, and quality teams., • Monitor performance against control plans, KPIs, and budget metrics., • Identify improvement opportunities using data analysis and value stream mapping., • Enhance data capture and process control systems., • Partner with technical and engineering managers to lead strategic CI projects., • Solve manufacturing problems and implement timely solutions., • Support new product introductions and process development., • Competitive salary of £40,000 per annum, • Standard working hours with a healthy work-life balance, • Opportunities for professional development and training, • Collaborative and innovative working environment Closing date is 7.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Labour Production Planning • Create detailed daily labour plans for joiners, decorators, M E teams, tilers, and other construction-related staff. • Ensure all tasks within each lodge build are completed within the agreed timelines. • Maintain a proactive view of upcoming workloads and adjust plans to meet tight deadlines. -Collaborate closely with the Production Manager, Senior Supervisors, and Supervisors to ensure all daily tasks are completed efficiently and within the allocated timeframes. Material Planning Procurement Coordination • Plan material allocation for all projects and ensure materials arrive on time and free from damage. • Work closely with procurement manager and stores teams to prevent delays and avoid shortages. ERP Ownership – Microsoft Business Central • Own, manage, and update projects within Microsoft Business Central . • Input and adjust build templates for each lodge, including variable sizing and construction elements. •Sign off time allocation from build teams to make sure the data is accurate at all times. • Produce high-level BOMs (Bill of Materials) for every lodge and ensure accuracy within the ERP. Reporting Leadership • Report weekly to directors in trading meetings, providing updates on project planning, procurement, staffing, and timelines. • Produce clear reports, data dashboards, graphs, and Gantt charts to show progress and highlight risks., • Proactively suggest ideas to improve speed, efficiency, workflow, and quality across the manufacturing process. •Prepare comprehensive reports for directors to share with key stakeholders during board meetings, providing insights into production efficiency, project progress against schedule, and labour utilisation across all departments. Critical Path Timeline Management • Develop and manage the critical path for each lodge build., • Identify bottlenecks early and adjust the plan to maintain production flow. Workflow Process Development • Review existing processes and suggest improvements. • Optimise workflows to improve build speed and reduce rework., • Help develop and refine the company’s standard build templates within the ERP. Capacity Planning • Analyse upcoming orders and production capacity. • Advise directors whether extra labour or overtime is needed., • Support long-term forecasting and planning for growth. Continuous Improvement Lean Thinking • Identify inefficiencies and propose lean manufacturing improvements. • Help drive factory initiatives around waste reduction, time optimisation, and layout improvements. Requirements • Experience with ERP systems , ideally Microsoft Business Central. (Training will be provided for the right candidate with transferable ERP experience.) • Experience in project planning , ideally within a construction environment. • Proven ability to plan and manage multiple departments and stakeholders simultaneously. • Strong understanding of construction-related tasks, timings, workflows, and material usage. • Excellent Excel skills, including data reporting, charts, and performance dashboards. • Highly organised, detail-oriented, and comfortable working to strict deadlines., • A proactive thinker who can anticipate issues before they occur and propose solutions. Benefits Opportunity to work in a rapidly scaling manufacturing business with strong market demand. Be part of an innovative leadership-driven culture with clear progression opportunities. Contribute to the creation of high-end, luxury lodges delivered across the UK. Work with a supportive and forward-thinking team where your input is valued. Bonus / performance incentive KPI linked. Salary 35K+ Experience dependant Company pension Uniform Opportunity to progress and earn more Monday to Friday

Explore Endless Possibilities - Join our #1TEAM H&T Presspart is a market leading developer and manufacturer of drug delivery devices and components with more than 50 years’ experience in the pharmaceutical industry. As a proud member of the family-owned Heitkamp & Thumann Group, H&T Presspart stands for innovation, quality and customer orientation. At H&T Presspart, we are #1TEAM unified by the unique opportunity to make a meaningful impact on people’s lives. With our devices and services, we improve treatments for patients. We discover, design, develop and manufacture for people. Find out more about working at H&T Presspart at ___. Strategic Sourcing Manager - H&T Presspart Division We seek a strategic procurement leader to drive category management across sites, consolidate volumes, and secure competitive pricing and terms. You will build and develop strategic suppliers, implement centralized frameworks (agreements, KPIs, contracts), and lead cross-functional sourcing with Product Development, Engineering, Industrialization, and local Procurement. You will standardize specifications, create cross-divisional synergies, and own market intelligence and risk mitigation. Preferred location of the ideal candidate: Spain, Germany, or the United Kingdom. Your key responsibilities • Develop and implement category strategies for key materials and equipment across sites to leverage consolidated volumes and secure better pricing and terms, • Lead supplier management activities including qualification, evaluation and development of strategic suppliers to ensure consistent standards and strengthen key relationships, • Establish centralized procurement processes including framework agreements, KPI systems and contract management for critical categories, • Coordinate cross-functional sourcing initiatives in close collaboration with Product Development, local Procurement teams and Industrialization teams, • Drive market intelligence and risk mitigation by conducting in-depth market analyses, monitoring trends and implementing coordinated supply chain risk management, • Standardize specifications for common materials and equipment in partnership with engineering teams to increase harmonization and purchasing leverage, • Develop cross-divisional synergies by identifying opportunities to leverage combined volumes and share best practices beyond divisional boundaries Your experience, skills and education: • Degree in Supply Chain Management, Business Administration or Engineering, • 5+ years’ experience in strategic procurement in manufacturing environments (ideally injection moulding), • Proven success in developing category strategies and negotiating framework agreements, • Strong stakeholder management and collaboration skills across organizational boundaries, • Experience working with engineering and product development teams, • Excellent analytical capabilities and business acumen, • Fluent English required; additional languages beneficial What we offer: • A dedicated team that contributes significantly to the success and growth of a global market leader improving the lives of patients, • Personal professional development within the company & the group of companies and support through internal and external training programs, • A working culture that fosters flexibility and autonomy, • Attractive salary and benefits package, • Company pension scheme, • Flexible working hours and mobile working, • Subsidies for gym & childcare (depending on location), • Bicycle leasing programs (depending on location), • A great working atmosphere in a family-friendly company IMPORTANT NOTE: A valid permanent working permit for EU is required. Orientation year visa / Sponsorship Visa are not sufficient to progress in the recruitment.

Elevation HR are working with a dynamic manufacturing business who are looking for an HR Manager on a full-time, permanent basis at their site near Acrington. This manufacturing business is going through an exciting period of growth and change and is looking for a hands-on HR Manager to shape, support and develop its people strategy. Reporting into the HR Director, you’ll take ownership of the full HR generalist remit across a non-unionised, fast-paced manufacturing environment. You’ll be the go-to for managers, driving engagement, coaching on ER, and embedding a culture that reflects the company’s core values. Benefits as a HR Manager include: • Hybrid Working, • Flexible Start / End Times, • 23 Days Annual Leave plus Bank Holidays, • Salary Sacrifice Scheme, • Onsite Free Car PArking, • Bonus Scheme, • Career Development, • Potential Car Allowance What you’ll be doing as a HR Manager: • Partner with the Senior Leadership Team to bring Core Values to life, • Lead and manage day-to-day HR operations across the employee lifecycle, • Support and coach managers on employee relations, from informal conversations to more complex cases, • Lead on employee engagement initiatives, helping to reintroduce and embed company values across all sites, • Support with the roll out a performance review framework and drive a culture of feedback and development, • Oversee recruitment processes, ensuring a seamless experience for candidates and hiring managers, • Update and maintain HR policies and procedures, ensuring compliance and alignment with company values, • Manage onboarding and offboarding to ensure consistent, positive employee experiences, • Support and develop a direct line report, providing guidance and acting as a mentor, • Some travel across other sites as and when required What you’ll bring • Solid HR experience, with a strong understanding of employment law and best practice., • The ability to influence, coach, and build credibility across all levels of the organisation., • Previous experience within the manufacturing industry, • Ideally be CIPD Qualified or working towards this If this role sounds like your next move then apply now - we'd love to hear from you.

We are seeking a Learning & Development Manager to drive execution of key training and development initiatives aligned with our strategic business goals. This role is responsible for the design, coordination, and implementation of structured, scalable programs—especially those targeting New Franchise Partner Success and Focused Performance Improvement within our UK network. This is a maternity cover role with high impact. Contract Type: Fixed-term (9 months) About the Role As the L&D Manager, you will serve as a strategic program executor—organizing and leading cross-functional teams to deliver effective training that directly supports business outcomes (e.g., revenue growth, customer retention, lead conversion). You will operationalize training as a blended, tracked, and measured program, not a series of one-off events. Your efforts will be focused in four key areas: • New Franchise Partner onboarding and ramp-up (New Center Program), • Performance development programs (Wheel of Excellence segments), • Network-wide initiatives (e.g., system rollouts like LeadFlow), • Advanced learning support (for mature and high-performing centers) Core Responsibilities: Program Execution & Ownership • Translate strategic goals into executable training programs tied to specific KPIs (e.g., onboarding ramp speed, revenue milestones, conversion rates)., • Lead cross-functional program teams (Sales, Marketing, Operations, etc.) to support training execution., • Design learning solutions across formats: live sessions, on-demand modules, workshops, simulations, and performance groups., • Establish learning KPIs at Levels 1–4 (Completion → Results), ensuring that business outcomes are tracked and reported., • Serve as liaison to Franchisee Education Committee and internal stakeholders., • Report program performance outcomes and key milestones to regional and global leadership. Requirements: • 5+ years of experience in teaching, training, instructional design, or subject matter expertise in shipping, fulfillment, print, and marketing solutions—whether in business, education, or nonprofit settings., • Proven ability to design and deliver engaging learning experiences that drive real-world performance and behavior change., • Experience managing projects or initiatives that required collaboration across departments or teams., • Comfortable working with digital tools, learning platforms (LMS), and productivity software (e.g., G-Suite, MS Office)., • Strong written and verbal communication skills with the ability to present confidently to diverse audiences., • A strategic mindset paired with hands-on execution ability—you can plan a program and roll up your sleeves to run it., • Business acumen and curiosity—especially around sales, operations, marketing, or customer experience., • Experience in a franchise, multi-location, or client-based environment is a plus, but not required., • Willingness to travel to support training delivery and network engagement as needed., • Knowledge of e-learning platforms, simulations, and blended learning strategies desired, • Strong business acumen—particularly around sales, marketing, and operational KPIs., • Willingness to travel and support network-wide initiatives in-person as needed. About Fortidia Fortidia is the brand identity of MBE Worldwide S.p.A. -a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK & SEND, AlphaGraphics, Kwik Kopy Australia, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2024, the combination of its physical platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue and €22 bln (US$23 bln) of Gross Merchandise Value. For more information, visit the Fortidia Group websites: ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - • ___ - ___ - ___ - ___

To drive our growth in ecommerce we are looking for an additional person to join our eCommerce team! In this role, the ecommerce Account Manager will be responsible for driving online sales growth across key ecommerce accounts, largely focusing on Amazon. You will leverage your expertise in digital sales and account management to build strong relationships, optimise listings, and develop strategies that enhance our online presence and revenue streams. Why join us now? With ambitious growth plans and plenty of exciting projects on the horizon, this is a truly exciting time to join and play a key role in growing our ecommerce business! Responsibilities include: Account Management: • Develop and maintain strong relationships with key accounts., • Serve as the main point of contact for the above accounts, ensuring smooth day-to-day operations, resolving issues promptly, and exceeding client expectations., • Drive the sales within your accounts using all relevant data points available, • In line with ecommerce strategy you will be creating and executing comprehensive sales plans, including promotional campaigns, seasonal launches, and product optimisations for each account., • Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth., • Provide regular reports and insights to senior management on sales trends, account performance, and digital marketing initiatives., • Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results., • Own the P&L, • Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they meet platform standards and attract maximum attention from potential customers., • Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels., • Plan and execute promotional activities tailored to each platform, including price promotions., • Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock., • Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations., • Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this role, we are looking for the following skills and experience: • Experience of Amazon Vendor., • Proven experience managing key ecommerce accounts., • Strong understanding of the online retail environment, ecommerce platforms, and digital sales strategies., • Familiarity with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.)., • Experience in using data analysis tools to monitor sales and performance metrics., • Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.)., • Strong negotiation, communication, and interpersonal skills., • Results-driven with a focus on achieving and exceeding sales targets., • Analytical mindset with the ability to use data to inform decision-making., • Ability to work independently and as part of a team in a fast-paced environment.

As a Designate Store Manager, you will be a crucial support to our management team, assisting local stores within your area. You’ll lead in-store teams with encouragement and motivation, leveraging your leadership experience while receiving top-notch training to prepare for your permanent role as Store Manager. You will build a strong support network during your training, enabling you to deliver effective leadership and exceptional service to our customers. Key Responsibilities: • Inspire and engage your team to create a remarkable in-store experience, embodying our core values., • Adapt to the dynamic retail environment, ensuring your team remains motivated and responsive to changing customer needs., • Drive a professional selling culture, focusing on delivering outstanding customer experiences and achieving impressive results., • Proven experience as a Store Manager in a retail environment., • Background in a service-focused business., • Experience in managing sales and service targets, as well as influencing key performance indicators (KPIs)., • Skills in recruiting, developing, and leading teams effectively., • Proficiency in Microsoft Office applications., • Ability to manage team deployment, ensuring the right people are in the right roles., • 6 weeks of annual leave., • Quarterly performance bonuses (upon permanent appointment)., • Opportunities for career advancement within Halfords., • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres., • Discounts on groceries, shopping, insurance, and leisure activities., • Family & Friends Discount Events throughout the year., • Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme., • Financial planning support through Wagestream, allowing access to up to 30% of your salary in advance., • 24/7 GP access year-round., • Participation in our Share Save scheme with a 20% discount on shares., • Health Cash Plan for wellness services and healthcare cost claims. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.