Support worker jobs in ChesterCreate job alerts

Manageable caseloads | Flexible hybrid working | Long-term safeguarding focus | Strong professional support\n \n \n Focused safeguarding work in Merseyside where quality matters more than volume. The Safeguarding Social Worker role gives you the space to build meaningful relationships with families while avoiding overwhelming caseloads. This opportunity suits an experienced Social Worker, Child Protection...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Job Title: Male Support Worker\n Location: Chester\n Pay rate: £16 per hour on a weekday and £18 per hour on a weekend plus holiday pay. \n Job Type: Bank shifts \n Shift and schedule: Bank shifts are across Monday to Friday 9.30am - 19.30pm and Saturdays 9am - 1pm.\n \n \n Thriving is excited to present this brand-new opportunity for a Support Worker in Chester.\n \n This is an excellent opportunity helping a male wi...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

We are seeking compassionate, positive, and enthusiastic Relief Support Workers to join our established learning disabilities care team at our supported living services in the Ellesmere Port area.\n \n Relief Support Worker Duties:\n \n \n\n • Provision of personal care to service users\n, • Medication administration\n, • Develop and sustain warm and trusting relationships with service users\n, • Carry out general administrative ...\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Main area Neurodevelopmental Paediatrics Grade Specialty Doctor Contract 12 months (Fixed Term) Hours Full time - 10 sessions per week Job ref 210-2026-489-A Site Countess of Chester Hospital Town Chester Salary £63,696 - £102,689 pa Salary period Yearly Closing 28/10/2026 23:59 Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement. Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours. We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities. As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. An exciting opportunity has arisen for a Locum Specialty Doctor to join the Neurodevelopmental Team. The Countess of Chester Hospital NHS Foundation Trust is delighted to be able to offer an opportunity for a highly motivated team player to join our well-established Neurodevelopmental Paediatrics Team. The post involves undertaking clinics that may cover a wide range of Neurodevelopmental Paediatric issues including autism, ADHD, developmental delay and other aspects of neuro-disability from 0-16 years. Statuary duties include undertaking medical assessment for Education Health and Care Plans for children assessed by you. The successful candidate will be expected to integrate within the existing team in order to provide a complete Neurodevelopmental Paediatric Service. The department is evolving, and the roles and responsibilities of this post may be redesigned in negotiation with the appointee. The post is based at the Kingsway Children Centre. Responsibilities will include: To undertake developmental assessments and formulate plans of care with the multidisciplinary team for children of all ages • To oversee the medical care of children with neuro-disabilities and vulnerable children., • To contribute to a childhood autism assessment service, preschool and school age children., • To contribute to childhood ADHD assessment service., • To provide medical advice for the Education Health Care Needsassessment (EHCNA) for children under their care., • The job plan includes autism joint assessment clinics and general paediatric clinics. The Trust’s services are provided from three locations: • The Countess of Chester Hospital: providing 473 general and acute beds., • Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility., • Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post. If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Cost will be deducted from their salary over the first three months of employment. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - check-uk-visa. The Trust will not sponsor where the starting salary does not meet immigration rules Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. • Full GMC registration, • MRCPCH or FRCPCH (or equivalent) MSc (or other higher degree), • At least 4 years full time postgraduate training or Equivalent part time/flexible basis., • Clinical experience in assessment of ADHD and ASD, • 2 years’ experience in Community Paediatrics or CAMHS, • Level 3 Safeguarding training, • Understand role of Clinical Audit within Service, • Relevant experience in undertaking and organisation of Audit, • Experience in Medical Management roles, • Experience of dealing with governance and risk, • Up to date with annual appraisals and revalidation requirements, • Experience in undergraduate education Disclosure and Barring Service Check If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Enhanced DBS check applications that are submitted with omitted or incorrect information will be withdrawn. In the event errors are identified on your original application, a new application will need to be submitted and you will be required to pay the DBS application fee again. The cost of the DBS application will be deducted from your salary over the first three months of employment. Certificate of Sponsorship Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - Check if you need a UK visa - GOV.UK The Trust will not sponsor where the starting salary does not meet these immigration rules For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK. Overseas candidates are responsible for their travel expenses. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependent's (over 18 years old) will also be subject to this requirement. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr

Main area Rheumatology Grade Consultant Contract Permanent Hours Part time - 7 sessions per week (Ideally Mon/ Tues/ Wed/ Fri - to be discussed at interview.) Job ref 210-2026-740 Site Countess of Chester Hospital Town Chester Salary £113,565 - £150,569 pa pro rata Salary period Yearly Closing 12/11/2026 23:59 Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement. Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours. We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities. As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. Working Part time: 7 Sessions hours per week We are looking to recruit a Substantive Consultant in Rheumatology, and we are open to incorporating any specialist interests and developed skills within the job plan. The successful candidate will be a part-time appointment working 3.5 days in Rheumatology, which is a growing department with a dynamic and flexible team of enthusiastic consultants and specialist practitioners. We have a well-established Early Arthritis Clinic, Transitional Adolescent Clinic and sub-speciality clinics. We have a well-established and well supported portfolio of research. We would welcome forward thinking colleagues to join us at this time. As a department we have a culture of continuous improvement and innovation to deliver optimal care to our patient population. Applicants should ideally be on the GMC Specialist Register for Rheumatology or be within six months of their CCT date at interview. The appointee will join the team pro‑rate to be responsible for the care of:- • Mixed pool of patient referrals from the community., • Mixed pool of patient referred across specialities both urgent and routine. The appointee will lead on the care of:- • Admission prevention via collaboration with the SDEC and mixed pool of patient referred by the Emergency Medicine Department., • Additional specialist interest considerations are welcome. The Trust’s services are provided from three locations: • The Countess of Chester Hospital: providing 473 general and acute beds., • Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility., • Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post. If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - check-uk-visa. The Trust will not sponsor where the starting salary does not meet immigration rules Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. • MRCP, • ALS, • Registered with the GMC with a licence to Practice, • CCT in Rheumatology with a speciality interest or within 6 months of obtaining this. Alternative route to specialist register (e.g. CESR), • MD/MSc, • Registered on the GMC Specialist Register, • CCT in General Medicine, • Experience/ Interest in teaching, • Demonstrate the use of Clinical Audit within the Service, • Recognised Teaching Skill Course or Qualification/Higher Degree, • Relevant experience in undertaking and organisation of Audit, • Understand importance of Management skills, • Ability to integrate within, motivate and provide professional lead in multidisciplinary team, • Undertaken any relevant management courses Disclosure and Barring Service Check If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Enhanced DBS check applications that are submitted with omitted or incorrect information will be withdrawn. In the event errors are identified on your original application, a new application will need to be submitted and you will be required to pay the DBS application fee again. The cost of the DBS application will be deducted from your salary over the first three months of employment. Certificate of Sponsorship Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - Check if you need a UK visa - GOV.UK The Trust will not sponsor where the starting salary does not meet these immigration rules For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK. Overseas candidates are responsible for their travel expenses. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependent's (over 18 years old) will also be subject to this requirement. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr

As a Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses to both IT and operational challenges, minimising impact on customers and colleagues alike. You’ll combine strategic thinking with hands‑on problem solving, developing business continuity plans, playbooks and resilience strategies that help our teams prepare for change and navigate uncertainty with confidence. As a recognised expert in Retail Services processes and systems, you’ll provide valuable insight and consultancy to change programmes, ensuring risks are understood, impacts are managed and improvements are delivered in a way that protects the colleague and customer experience. This is a varied and rewarding role for someone who enjoys building relationships, influencing outcomes and making a tangible difference across the business. This is a 12 month secondment opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long‑term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance‑related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose‑driven. Uncompromisingly customer. Unstoppably Nationwide. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy . If you want to find out more about using AI in our recruitment process, please read more here . We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support . Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam. The hiring manager for this role is Khalid Moore, and the main recruitment contact is Jemma Ives. In this role, you will take the lead in managing incidents and operational issues across Retail Services, assessing impact, coordinating effective responses and implementing mitigations that protect customers, support colleagues and safeguard business performance. As a trusted escalation point, you’ll build strong relationships across business, technology, supplier and support teams, bringing people together to resolve complex challenges, drive continuous improvement and prevent future issues. You’ll provide expert guidance on Retail Services systems, processes and change initiatives, ensuring risks are understood, decisions are well informed and disruption is kept to a minimum. Combining analytical thinking with a practical, customer‑focused approach, you’ll use root cause analysis to identify both immediate resolutions and sustainable long‑term improvements. You’ll also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. For this role, you will have: • Previousline management experience within an operational, service or support environment, • Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems, • Good working knowledge of Business Continuity and Incident Management processes,policyand governance, • Experience of quality assurance, problem solving and consultancy within an operational or technology-enabled environment, • Confident relationship management and influencing skills, with experience engaging stakeholders up to and including senior leadership level, • Strong written and verbal communication skills, including the ability to translate complex technology concepts for non-technical audiences, • Good working knowledge of MS Office and key Retail Services systems,including (but not limited to)BOSS,SAMM, Amazon Connect, Power BI, ServiceNow, Application Enquiry tool and Nucleus Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5494, • Apply Before 10/30/2026, 11:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB 83 George Street, Edinburgh, EH2 3ES, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 94 Briggate, Leeds, LS1 6NP, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB Jubilee House, Newcastle, NE3 4PL, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 2 Spring Gardens, Manchester, M2 1EE, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

Join us as a Performance Manager within Fraud Operations, part of Group Customer Operations, where you’ll play a key role in supporting customers during some of their most vulnerable moments. This is a highly visible opportunity to make a real difference by transforming customer and operational insights into meaningful action, helping deliver faster, clearer and more compassionate outcomes while strengthening fraud controls and protecting customer trust. With strong exposure to senior leaders, including Executive Committee stakeholders, this role offers exceptional scope to shape change and build a rewarding career across operations, strategy and analytics. Working closely with Operations Managers, you'll use data and performance insights to identify opportunities, remove barriers and drive improvements that enhance both the customer experience and operational effectiveness. Acting as a trusted partner across operational, planning, quality, risk and supplier teams, you'll influence beyond your direct remit, bringing people together to solve problems and deliver lasting results. This is an ideal opportunity for someone with operational leadership experience and a passion for customer journey improvement, who can confidently turn data into conclusions, conclusions into actions, and actions into measurable impact. You'll be supported with excellent development opportunities, on-the-job training and the chance to grow your influence across a wide range of business areas. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. We forge our own path at Nationwide. There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. You’ll play a pivotal role in ensuring our customer-facing teams have everything they need to deliver an exceptional experience for customers. With a strong focus on continuous improvement, you’ll identify opportunities to enhance customer journeys, strengthen operational performance and maximise the value of key supplier relationships. This is an opportunity to build on a proven track record of transforming processes and delivering meaningful, measurable improvements that make a real difference to both customers and colleagues. We're looking for someone who leads from the front, thrives in a hands‑on environment and is energised by driving positive change. Working closely with planning, quality and risk partners, you’ll help ensure the operation remains well‑prepared, appropriately resourced and able to respond quickly to changing customer needs and emerging fraud trends. You’ll influence and deliver key initiatives, simplify ways of working and create an environment where colleagues feel supported, customers feel protected and continuous improvement becomes part of everyday success. As a minimum, you’ll bring: Recent experience within a Fraud Operations environment, with a strong understanding of fraud processes, controls and customer outcomes Proven experience improving operational performance, including service levels, productivity, quality, risk management and customer experience within a high-volume operational setting A track record of customer journey improvement, delivering process enhancements, operational change and measurable business outcomes Strong data analysis and performance management skills, using MI, insights and trends to identify opportunities, solve problems and drive informed decision‑making Demonstrable experience leading continuous improvement and transformation initiatives, taking ideas from identification through to successful delivery Excellent stakeholder management and influencing skills, with the ability to build effective relationships, challenge constructively and collaborate across operational and support functions Proven ability to prioritise competing demands, solve complex operational issues and make sound decisions in a fast‑paced, customer‑critical environment Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5698, • Apply Before 11/03/2026, 11:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB 83 George Street, Edinburgh, EH2 3ES, GB 2-4 RoyalExchange Square, Glasgow, G1 3AB, GB 94 Briggate, Leeds, LS1 6NP, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

A job where you'll make a difference.Are you fun, upbeat, and ready to make a real difference in someone's life? We're looking for a male Support Worker to join our team.We're looking for someone to support a fantastic young man, Ellis.Ellis is full of personality and has plenty of interests to sh

We are looking for warm, caring, and proactive Relief Support Worker to join our friendly staff team in Newton Aycliffe, Durham.Our vibrant supported living service supports individuals with learning disabilities, complex needs, mental health needs, and autism.We are committed to providing quality p

Developing positive relationships with the young people in our care, their families and external agencies Contributing to the young person's care plans and any risk assessments, supporting with implementation and reviews Supporting young people with daily activities, educational needs and emotio

Seeking a Supervising Social Worker in North Wales to support foster parents and children, ensuring compliance with policies and promoting child welfare.

Are you a compassionate and reliable support worker with a full driving licence, looking xohmjla for a flexible bank role? Join Active Care Group, a leading provider of specialist.

Seeking a Male Support Worker for bank shifts in Chester, assisting a male individual with care and support.

Job Title: Male Support Worker.Pay rate: £16 per hour on a weekday and £18 per hour on a weekend plus holiday pay.Shift and schedule: Bank shifts are across Monday to Friday 9.Thriving is excited to present this brand-new opportunity for a Support Worker in Chester.This is an excellent opportunity

Jane Lewis is looking for experienced Female Support Workers in Flintshire to join our agency team and work across a range of local care services. Female Support Worker (driver). Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.