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About the Role As a Customer Service Assistant, you'll be at the heart of delivering a high-quality, customer-focused experience across multiple channels, including phone, email, live chat, social media, and our online platforms. Joining one of our five customer service teams, you'll ensure exceptional service within defined service levels by providing efficient, accurate pre- and post-sales support. Key responsibilities include responding to customer enquiries, serving as the first point of contact for technical assistance with online products and subscriptions, and processing orders using systems like SAP and Advantage. You'll also work toward personal productivity targets, develop strong relationships with internal stakeholders, and identify opportunities for continuous improvement. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving - including navigating and troubleshooting within our platforms - and is passionate about delivering excellent service. This is a full-time role (35 hours per week) working Monday - Friday between 08:00 - 18:00, hours to be agreed. We operate a hybrid working policy that requires a minimum of 2 days per week in the Kettering office. About You We are looking for someone who thrives in a customer-focused environment and takes pride in delivering exceptional service. You will be passionate about making a difference for customers, bring a positive attitude, a willingness to learn, and a proactive approach to continuous improvement. With strong communication skills, both written and verbal, you should be able to easily build rapport with customers and colleagues. You will have an eye for detail, be confident navigating multiple digital products, apps, and websites, and the ability to learn new systems and processes quickly. Experienced in troubleshooting customer service issues, ideally within an office-based environment, you're organised, self-motivated, and adaptable, ready to embrace change and work effectively in a hybrid setting. Collaborative and inquisitive, you enjoy solving problems efficiently and contributing as a supportive team player. Benefits We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of a discretionary annual payment. Please see our Rewards and Recognition page for more information. Queries Please contact with any queries relating to this role. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Our client school, a vibrant and thriving primary school in Kettering, Northamptonshire, rated Good by OFSTED with Outstanding features, is seeking a dedicated and enthusiastic Learning Support Assistant (LSA) to join their supportive and friendly team. Position: Learning Support Assistant. A commit

Assistant Accountant We are seeking a reliable, analytical and detail-oriented Assistant Accountant to join our busy Finance team within a leading manufacturing company. Salary: £35000-£40,000 per annum (pro rata, depending on experience) Location: Kettering (Office Based) Hours: Monday to Friday, 37.75 hours per week Closing Date: 28/11/2025 This is an excellent opportunity to play a key role in supporting the company’s financial operations from payroll processing to management accounts and analytical reporting within a fast-paced and supportive environment. About the Role As an Assistant Accountant, you’ll provide essential financial and administrative support across all areas of the finance function. Working closely with colleagues across departments, you’ll ensure accuracy and efficiency in all aspects of accounting and reporting. Key responsibilities include: • Preparing monthly accounts to trial balance., • Completing month-end routines including accruals, prepayments and journals., • Reconciling bank and nominal accounts and assisting with cash flow forecasting., • Managing the fixed asset register and posting depreciation., • Administering suggested payment runs and analysing statistical data., • Supporting sales and purchase ledger functions as required., • Assisting with year-end accounts preparation and audit support., • Acting as the first point of contact for payroll queries for production staff., • Processing monthly payroll, including hourly pay calculations and pension contributions., • Maintaining compliance with GDPR and internal accounting controls. About You You’ll be a motivated and organised finance professional with strong analytical skills and excellent attention to detail. You’ll thrive in a fast-paced environment and enjoy improving processes to drive efficiency and accuracy. To succeed in this role, you’ll have: • Minimum 3 years’ experience in a finance or accounting environment., • Proven experience producing accounts to trial balance and managing payroll., • Strong understanding of double-entry bookkeeping and accounting standards., • Proficiency in Sage (Sage 200 or Sage 50) and Microsoft Excel., • Excellent communication and interpersonal skills., • AAT Level 3 qualification (or equivalent); part-qualified ACCA/CIMA desirable. About the Organisation Our client is a well-established manufacturing company based in Kettering, known for its innovative approach, high-quality production, and long-standing reputation for excellence. The company continues to grow and evolve, driven by a commitment to sustainability, customer satisfaction and continuous improvement. You’ll be joining a friendly, collaborative team that values professionalism, integrity and a proactive attitude. Benefits: • Competitive salary and benefits package, • 26 days’ annual leave plus bank holidays, • Health Cash Plan, Tech Scheme and Cycle to Work Scheme, • Workplace pension and discretionary bonus scheme, • Flexible working and opportunities for continued professional development, • Free on-site parking Other roles you may have experience of could include: Accounts Assistant, Finance Assistant, Bookkeeper, Accounts Technician, Management Accounts Assistant, Finance Officer, Financial Analyst, Assistant Management Accountant, Junior Accountant, Cost Accountant, Finance Analyst, Data Analyst (Finance), Reporting Analyst, Business Analyst (Finance),

We are seeking a Team Leader to support the Home Manager, Deputy Manager and Assistant Manager in all aspects of the home's management. When you join the B&M Care family, our 'whole home approach' ensures that you will be supported as part of a caring, compassionate team. Work in a direct capacity a

Maintenance Assistant - Kettering Type: Permanent Hours: Day Shift - 12-hour shifts on a 4-on, 4-off rota (06:00am - 18:00pm) Start Date: Immediate Starting Salary: £26,640 - £29,650 per year Company Overview Our client, a leading organisation in the recycling sector, is seeking a proactive and technically minded Maintenance Assistant to join their team. You will work closely with senior engineers and managers to uphold safety standards and ensure operational efficiency. This is an excellent opportunity for someone looking to enter the engineering profession, especially those with a technical background and a hands-on approach to problem-solving. Being supported by an excellent management team, this role offers the opportunity for someone to develop within the engineering sector. Key Responsibilities Support maintenance engineers in repairing machinery and facilities. Maintain and follow service schedules in line with manufacturer guidelines and internal systems. Assist with on-site repairs and breakdowns. Conduct daily equipment checks before and during shifts. Manage spare parts inventory and maintain accurate records of tools and supplies. Report issues to the Head of Maintenance or Site Operations Manager. Adhere to company health and safety standards. Ensure thorough handovers between day and night shifts using site-specific templates. Candidate Requirements Basic mechanical and electrical knowledge, with a willingness to learn. Familiarity with optical sorters, ballistic separators, and conveyor belts is advantageous (training provided). Understanding of health and safety practices is desirable. A proactive attitude with strong problem-solving skills. Willingness to assist in resolving plant issues alongside engineers. Ability to work independently and collaboratively under pressure. Experience in the recycling sector is a plus. Benefits Package Excellent working conditions in a brand-new facility Shower facilities Canteen and breakout area Free parking Company events Company pension Cycle to work scheme Enhanced maternity and paternity leave Free flu jabs Paid volunteer time Interested? To apply, please submit your CV. For more information, contact Lynne at our Wellingborough office or email: Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Role Overview: Join Our Team at Busy Bees Leading Nursery Group in the UK About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, youll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Kettering is an Ofsted-rated Outstanding nursery with a capacity of 112, offering a family-oriented environment where staff feel welcomed immediately. The longstanding, experienced management team supports a vibrant learning atmosphere, featuring an on-site Forest School and allotment. Located in a quiet area with ample parking and nearby amenities, the nursery provides free parking and lunch for employees. Busy Bees offers excellent career progression opportunities with a variety of fully funded courses. Flexible working options include 40 hours per week with the possibility of four longer days and one half-day off each week. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our Hive benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off its our gift to you!, • 25% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning.