50 Best technical services manager Jobs in Watford (June 2025)

Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.

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SGL Holdings Limited

Mobile Vehicle Technician

Positions Across the UK We are looking for a skilled and self-motivated Mobile Vehicle Technician to provide servicing, diagnostics, and remapping solutions directly to customers at their location. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently. The job itself if you are good organiser and proactive this is possibly one of the best jobs out on the Road meeting new people and its rewarding, You will be supported at every oppurtunity and we want all the team to enjoy coming to work. There is a a simple bonus scheme, that can earn you an additional £4k per year along with an end of year bonus. Along with a freinds and family discount. Key Responsibilities: Perform routine vehicle servicing, including oil changes, brake checks, and general maintenance. Conduct in-depth diagnostics to identify faults and issues with vehicle systems. Carry out ECU remapping to enhance vehicle performance, fuel efficiency, and drivability. Use specialized software and tools to diagnose and adjust vehicle parameters. Provide clear explanations and reports to customers regarding issues and work performed. Maintain high levels of professionalism and customer service. Keep up to date with the latest automotive technology and software updates. Ensure all work is completed in accordance with safety and industry standards. Maintain and manage tools, equipment, and vehicle stock efficiently.

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