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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

Sales Development Rep / B2B Lead Generator Up to £28,000 DOE + high OTE We are looking for an experienced Telephone Business Development Executive / SDR Sales Development Representative for a position with a successful technology company based in Falkirk. Previous experience of telesales lead generation or outbound B2B telesales of IT based technology solutions would be of particular interest, however we can also consider people without this specific background providing that you have proven Appointment Making / Lead Generation experience in another sector coupled with a solid career history. Your primary role would be to develop new sales opportunities and setting sales appointments for your field sales colleagues to attend, so that they can discuss face-to-face their wide range of products and solutions. You would be only responsible for this first stage of the sales process and then it’s handed over to one of the highly experienced field sales consultants to fully present to the prospect and complete the sale. You would be calling both new and existing customers. This role is office based in Falkirk but you will also be able to have some days working from home as well if you wish – or even work mostly from home if you want as time progresses - and at the clients request applicants must also live within Central Scotland. On top of your starting basic salary of up to £28,000 there is also an excellent commission structure in place which will enable you to increase your earnings well above your basic wage. If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided - or by sending it to info(at)realise-recruitment.co.uk • This is just one of many sales roles that we normally recruit for on a regular basis (field sales, business development, telesales, internal sales and account manager positions). A full list of our current vacancies can always be viewed on our own Realise Recruitment company website, and we might also have some other job adverts on this particular job website that you are on just now.

Sales Consultant (Internal) Erith £24,500k Basic + OTE £33,600 - Monday-Friday, office based role.About the role Do you have experience in selling face-to-face, or over the phone? Are you driven by sales targets? Motivated my KPI's? And enjoy winning and maintaining long-term relationships.With

A leading remote interpreting provider is looking for a Work-at-Home Telephone Interpreter fluent in Welsh.

Part-Time Telephone Sales and Service Representative. Handle inbound and outbound telephone calls to assist customers with inquiries, orders, and service requests. Apply directly through our company website or email your application to uswith the subject line: Part-Time Telephone Sales and Service R

Work-at-Home Telephone Interpreter – Portuguese Brazilian. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team.

A leading law firm in the UK is seeking Night Shift Admin and Telephone Assistants to provide essential support during non-office hours.

We are currently recruiting Freelance Telephone Interpreters to join our growing team. Work-at-Home Telephone Interpreter – Welsh. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK.

You should be organised, reliable, and calm under pressure, with a professional and friendly telephone manner. Night Shift Admin and Telephone Assistant. Night Shift Admin and Telephone Assistants.

Work-at-Home Telephone Interpreter – Sorani. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team.

Age UK Telephone Friendship Volunteer. Become a Telephone Friendship Volunteer. Why join our Telephone Friendship Service?.

A leading remote interpreting provider is seeking a Freelance Telephone Interpreter fluent in Portuguese Brazilian to work remotely in the UK.

Manages sales, develops business with existing clients, processes orders, and resolves customer issues, in a B2B environment.Requires experience in product sales and key account management.

Work-at-Home Telephone Interpreter – Polish. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team.

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A leading remote interpreting provider is looking for a Telephone Interpreter fluent in Sorani to deliver high-quality interpreting services from home.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Work-at-Home Telephone Interpreter – Nuer. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team.

Relief Homecare Night Support Worker.Earlston, Lauder & Melrose (Central).SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.A current driving licence and use of a vehicle is essential.We focus on these five princi

A leading language service provider in the UK is seeking a Work-at-Home Telephone Interpreter fluent in Polish.

Argyll and Bute, one of Scotland’s most stunning areas.Let us tell you about why this could be a great move for you.Argyll and Bute is one of Scotland’s most stunning areas.As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse

Telugu Freelance Remote Telephone Interpreters UK (Apply Here). Work-at-Home Telephone Interpreter – Telugu. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK.

Fixed Term until 9 August 2026.Bonnytoun Nursery School is situated in the Linlithgow area and is located in Springfield Primary School grounds.We have a range of full time and half day placements and the nursery is open 50 weeks per year and staff work flexibly across the opening hours.A vacancy ha

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

The Support for Learning Worker plays a key role within the main stream primary and additional support needs primary and secondary school environment in providing support and assistance to children and young people with additional support needs to access the curriculum.Additional Support Needs Schoo

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Waverley Residential Home, Galashiels.Scottish Local Government Living Wage/ £25,196.No formal qualifications required.To ensure that a high standard of cleaning is maintained within the Care Home as per the cleaning schedule:-.Ensure that all Health & Safety and C.Implement materials and equipment

Cleaner | Part time | 25 hours.Hours: 25 hours per week | 5PM - 10PM | 5 over 7 working pattern.Location: National Museum of Scotland, Chambers Street.National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.As an organ

Connect Appointments are recruiting a number of individuals to join our clients warehouse team in Falkirk as a Warehouse Operative - within the chilled warehouse department.Full-time on-going back shift position.As a Warehouse Operative, your responsibilities will include:.Picking and Packaging of c

If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Are you a compassionate and dedicated person seeking an exciting career in residential care? Do you have the passion and drive to make a meaningful difference i

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Team Leader/Senior Support Worker .MUST HOLD A QCF LEVEL 3 in Health and Social Care - Children and Young People or equivalent.At Inspire it is imperative and important that our childre

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In return, you will receive a competitive salary of.Are you seeking a new career in Social Care, with a regular monthly salary and job security?.Maybe you have worked in Social Care before and are looking for a new challenge or perhaps you have always wanted to make a positive difference in people l

Rainbow Trust Childrens Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.Reporting to the Family Support Manage

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Meaningful Career, No Experience Needed”.Looking for a career that makes a real difference?.If so, you might be exactly who we're looking for.At MacIntyre, we support adults with learning disabilities in Warrinton to live meaningful, fulfilling lives.We recruit based on values, not experience —

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