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Business Unit: Branch Network Salary Range: £23,500 - £25,000 per annum DOE + Benefits Location: Falkirk Contract Type: Permanent, 35 Hours - Full Time Our Team Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Falkirk branch has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, then this opportunity could be what you’re looking for! What you’ll be doing • Welcoming our lovely customers to the Branch., • Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process., • Resolving any queries customers may have with their banking., • Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution., • Working with awesome colleagues across our Branches and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone., • You’ll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in branch and in the local community. We need you to have • Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers., • Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers., • Great communication skills with a natural ability to engage and build rapport with lots of different personalities., • A flexible and positive working approach to suit customer needs and business demands., • Genuine enthusiasm to work with your team to achieve collective goals in a timely way., • A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news. It’s a bonus if you have but not essential • Some financial services experience., • Knowledge of banking products., • Working knowledge of Microsoft Office applications. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Would you like to make a difference to someone’s life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Expert Site: Work on site only - Glasgow Start Date: 05/01/2026 Contract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday – Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? • You will be working in a lively, vibrant and rewarding environment., • Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead. • As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers., • You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries., • You will make a difference to people’s lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment., • A can-do attitude with the ability to interact with lots of different people., • Professional and friendly telephone manner with the ability to show empathy when needed., • Customer Service experience., • Experience of working within a target driven environment to a high standard, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task., • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence. • Ability to work within a fast paced, challenging and rewarding environment. • What you get from us -, • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

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Work-at-Home Telephone Interpreter – Mandinka. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team.

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Japanese** Freelance Telephone InterpreterJob Title: Over-the-Telephone Interpreter (Advanced Level)Department: Interpreter OperationsReports To: Contractor Liaison – United Kingdom InterpretersLocation: Work at Home position, any place in United KingdomSummary of position:

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Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives. Our global CATI presence allows us to engage with diverse markets and demographics through conv

Kurmanji Freelance Telephone InterpreterJob Title: Over-the-Telephone Interpreter (Advanced Level)Department: Interpreter Operations**Reports To: Contractor Liaison – United Kingdom InterpretersLocation: Work at Home position, any place in United KingdomSummary of position:Ren

Activities - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Because joy, connection, and purpose matter at every stage of life.We’re looking for a creative and compassionate Activities Assistant

Falkirk Council is seeking to recruit a Family Support Worker who is a highly skilled practitioner, committed to delivering the very best experiences for our children and young people.The key policy document for Falkirk schools is Learning to Achieve.This was co-created by headteachers, teachers, ea

To ensure Council buildings are cleaned to the standard specified and the appropriate clerical duties are completed accurately and in a timely manner.Duties to include hoovering, scrubber drier use, buffing, moping, dusting, wet wipe, bathroom cleaning, deep cleans and ordering materials.You can vie

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Post Title: Support Worker (Early Learning & Childcare).Location: Milton of Leys Primary School.Duration: Fixed Term until 02 July 2026.Salary: £16,528 - £16,988 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and t

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Connect Appointments are recruiting reliable and motivated individuals to join our.Based within their site close to Gleneagles you will be an essential member of the warehouse team, ensuring the smooth running of operations.As a Warehouse Operative, your duties will be:.Ideally, for this role, you w

Supply Receptionist - Beecraigs, Almondell & Calderwood CP.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority eth

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged ba

We may conduct our interviews in person or using Microsoft Teams for video calling.All you need is a device with a camera and access to the internet.We will provide guidance and instructions on how to use this method if your interview is being held virtually.We are a disability confident leader and

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Supply Catering Assistant, Various Housing with Care Locations.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged ba

Connect Appointments are seeking additional Warehouse Operatives to join our Bathgate based client's night shift warehouse team.This is a temporary ongoing opportunity leading to full-time permanent employment with our client.Night shift hours 10pm till finish around 6am.As an Warehouse Operative, y

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Care and Support - Colinton Care Home.Colinton Care Home is located in Edinburgh's Merchiston area offering nursing, respite, palliative, and dementia care to up to 53 residents.Where every shift brings smiles, comfort, and a sense of purpose.In our home, being a Care Assistant is more than just a j

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Care and Support - Gilmerton Neurodisability Suite.Gilmerton Neurological Suite is located in Edinburgh's Moredun area and provides nursing and social care for younger adults with a brain injury or other neurological conditions for up to 15 residents.Where every shift brings smiles, comfort, and a s

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Catering and Hospitality - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Catering Assistant to

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti