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  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    hace 1 mes
    £13 por hora
    Jornada completa
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Registered Manager
    Registered Manager
    hace 1 mes
    Jornada completa
    London

    Key Responsibilities Leadership & Management • Manage the day-to-day operations of the children’s home., • Lead, supervise, and support staff to maintain high standards of care., • Develop a positive, child-centred culture within the home., • Conduct staff appraisals, supervisions, and performance management., • Ensure staff receive appropriate training and development. Safeguarding & Care • Promote and safeguard the welfare of children and young people., • Ensure care plans are implemented effectively and reviewed regularly., • Support children with emotional, behavioural, educational, and social development needs., • Build positive relationships with children, families, schools, and external agencies., • Ensure safeguarding concerns are reported and managed appropriately. Regulatory Compliance • Ensure the home complies with: Children’s Homes Regulations, • Quality Standards, • Safeguarding legislation, • Ofsted requirements, • Maintain accurate records, policies, and reports., • Prepare for and manage Ofsted inspections. . Partnership Working • Liaise with local authorities, social workers, education providers, and healthcare professionals., • Attend meetings, reviews, and professional forums as required. Essential Qualifications • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)., • Level 3 Diploma in Residential Childcare (or equivalent)., • GCSEs (or equivalent) in English and Maths.

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  • Public Relations Officer
    Public Relations Officer
    hace 1 mes
    £40000–£46000 anual
    Jornada completa
    London

    About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Prepare accurate reports on client accounts and ongoing activities, ensuring consistency, transparency, and alignment with internal standards. Requirements • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication

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  • Sales Representative
    Sales Representative
    hace 1 mes
    £13 por hora
    Jornada parcial
    London

    Sales Representative – Hospitality Agency (In-Person Role) We are looking for an experienced, confident and proactive Sales Representatives to support our agency growth through targeted in-person outreach across Central London. If you perform well, this will lead to ongoing and frequent work opportunities. ⸻ About the Role You will be Approaching hospitality venues in targeted areas (Soho, Shoreditch, Camden, etc) and introduce our agency to generate new client leads. Your goal is simple: 1. Speak directly with managers or decision-makers, 2. Deliver a short and confident sales pitch 3.Make managers sign-ups via QR code 1. Hand out leaflet You’ll be briefed beforehand with a template script, and materials. ⸻ Shift Details • Duration: 3 hours, • Pay: £13/hour (paid weekly), • Team: Working independently, • Time: 2pm – 5pm ⸻ Experience Required • Previous in-person sales experience is necessary, • Experience of securing clients, • Confidence speaking to new people in fast-paced environments, • Strong communication and interpersonal skills ⸻ Important • You must research the company beforehand and understand our service, • You will be expected to confidently explain what we do, • Performance will determine future opportunities and repeat work ⸻ Perks • £13/hour for a short, focused shift, • Simple, structured sales process, • Opportunity for regular ongoing sales work What Next ➡️ Send us a message stating why you think you are a great fit for the role. Only 3 candidates will be chosen. Best of Luck! Freshers Co

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  • Front Office Receptionist
    Front Office Receptionist
    hace 1 mes
    Jornada completa
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.

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  • Clinical Psychologist
    Clinical Psychologist
    hace 1 mes
    £45000–£52000 anual
    Jornada completa
    Pimlico, London

    Overall Purpose • Provide specialist psychological support to adults in 24-hour supported accommodation, • Work as part of a multidisciplinary team (with NHS/West London Health Trust), • Help service users live more independently using trauma-informed and relational approaches, • Support people with mental health, substance misuse, and complex needs, • Contribute to service development and integrate psychology into care Key Responsibilities 1. Clinical Work • Assess, diagnose, and create treatment plans for service users, • Deliver psychological interventions and monitor progress, • Work closely with GPs, MDTs, and other professionals, • Manage risk and develop behaviour support plans, • Keep accurate clinical records, • Ensure registration with HCPC and BPS 1. Training & Supervision • Provide training to staff on psychological and trauma-informed care, • Offer clinical supervision to trainees and other staff, • Run reflective practice sessions after incidents 1. Staff Management • Line manage trainee/qualified staff (if required), • Support staff development and performance, • Ensure staff understand service users’ needs and risk plans 1. Communication & Teamwork • Maintain clear records and handovers, • Attend meetings and involve service users in decisions, • Work collaboratively with external agencies and stakeholders 1. Working with Service Users • Provide direct psychological support and guidance, • Help service users build independence and daily structure, • Encourage participation in activities and recovery plans, • Safeguard vulnerable adults 1. Quality & Compliance • Monitor and improve service quality, • Follow policies, procedures, and GDPR requirements, • Promote equality, diversity, and inclusion, • Ensure health & safety standards are met 1. General Duties • Stay updated on best practice and legislation, • Represent the organisation in meetings when required, • Carry out any additional duties as needed Person Requirements Qualifications & Experience • Qualified Clinical Psychologist with UK registration, • Experience working with complex mental health needs, • Experience managing/training staff Skills • Strong empathy and communication, • Good record-keeping and IT skills, • Ability to work with multiple stakeholders, • Knowledge of safeguarding and health & safety Job Details • Salary: £45,000 – £52,000, • Hours: 9–5, Mon–Fri (occasional evenings/weekends), • Leave: 25 days + bank holidays, • Pension: 5% contribution (NEST scheme), • Location: Across services as needed, • Probation: 6 months

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  • Breakfast Host (F&B Assistant)
    Breakfast Host (F&B Assistant)
    hace 2 meses
    £13 por hora
    Jornada parcial
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Database Administrator
    Database Administrator
    hace 2 meses
    £34600–£40000 anual
    Jornada completa
    Walton-on-Thames

    Database administrators and web content technicians Job Responsibilities - • Applicant would be responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of stock items, price changes, and promotions., • Ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers., • Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential., • Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures., • Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility Salary - £34,600 - £40,000 Company Background UTILITIES XPERTS LIMITED trading in the name of TOPS PIZZA was incorporated on 5 August 2020. It mainly deals with take-away food shops and mobile food stands. Company is planning to expand its business and it is looking for Database Administrator to look after the client centricity and also to ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers.

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