Training and development manager jobs in Bishop's StortfordCreate job alerts

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls. Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design. Based at our Henham office and reporting to the Head of Customer Experience, the Service Delivery Manager plays a critical role in ensuring our clients receive the exceptional service they expect from Planteria. Leading our Planning and Helpdesk teams, you'll be responsible for delivering a reliable, efficient, and profitable service operation across the UK. This role sits at the heart of our service delivery function, bringing together planning, operational performance, client experience, and commercial outcomes. You'll work closely with Regional Managers, Team Leaders, and commercial teams to ensure we consistently deliver on our promises while driving continuous improvement across our service operation. You’ll be responsible for: • Leading the day-to-day planning and scheduling of all contracted service visits across the UK., • Driving our commitment to industry-leading client experience through exceptional response and resolution times., • Identifying service risks before they impact clients and coordinating rapid recovery plans where required., • Managing and improving Service Contract Gross Profit through efficient planning, utilisation, and route optimisation., • Managing, coaching and developing your team across Planning, Helpdesk, and Planning Super Users to create a proactive, high-performing culture., • Ensuring Microsoft Dynamics 365 Field Service, FLS, and optimisation tools are used effectively and consistently., • Developing clear service delivery processes, KPIs, dashboards, and performance standards., • Working cross-functionally to resolve recurring operational challenges and eliminate unnecessary firefighting., • Ensuring contract changes, additions, and cancellations are accurately reflected within service plans., • Supporting Planteria's Project Gold ambition and contributing to the delivery of an exceptional client experience., • Experience leading planning, scheduling, service delivery, logistics, or operational support teams within a multi-site environment., • A passion for delivering outstanding client experiences and a belief that operational excellence underpins customer satisfaction., • Strong commercial awareness with the ability to understand and influence profitability drivers., • A data-driven and analytical approach to problem-solving and decision-making., • Experience using field service, scheduling, workforce planning, or route optimisation systems., • The ability to balance short-term operational priorities whilst implementing long-term improvements., • Strong leadership and coaching skills with a track record of developing engaged, accountable teams., • Confidence building relationships across multiple departments and influencing stakeholders at all levels., • A continuous improvement mindset and a desire to challenge the status quo., • Experience managing operational planning, scheduling, or service delivery functions., • Strong understanding of workforce utilisation, service performance metrics, and planning principles., • Contracted service visits delivered as scheduled, consistently., • Promised and Physical Resolution Time metrics achieved., • Zero service-based cancellations., • Achievement of Service Contract Gross Profit targets., • Technician productivity, utilisation, and route efficiency performing at agreed levels., • Effective adoption and compliance with planning systems and optimisation tools., • Strong engagement, capability, and development within your team. We believe careers aren’t one size fits all. That’s why we invest in learning and development across all our roles, empowering individuals to grow in ways that suit their strengths, whether that’s leading people, deepening expertise, or sharing knowledge as part of our wider training and development community. • Quarterly Company Bonus Scheme, • Annual Performance Related Bonus Scheme, • BUPA Cash plan, • Private Medical Insurance, • Learning and Development Support, • Lunch provided at our offices, • 25 days holiday, plus any UK Bank Holidays, • Free plants and flowers every Wednesday at Planteria HQ, • Ability to work 1 day per week from home At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow! If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us! Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive. We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you. Line Managers are responsible for promoting a safe working environment and ensuring their team follows Health & Safety policies. They provide guidance, training, and supervision, ensure risk assessments and safe systems of work are followed, address hazards promptly, report and support investigations of incidents, ensure staff have proper equipment and PPE, and lead by example to foster a positive safety culture. Please note: For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks. Compensation Range: £60K - £70K #J-18808-Ljbffr

Business Manager | Beauty Retail | Up to £40,000 + Bonus & Benefits Are you a commercially driven beauty retail professional with a passion for people, sales and delivering exceptional customer experiences? We're looking for an ambitious Business Manager to join a highly sought-after, trend-led beauty retailer at Stansted Airport. This is an exciting opportunity to lead a busy retail business in a fast-paced travel environment, where you'll play a key role in driving performance, developing your team and creating memorable experiences for every customer. About the Role As Business Manager, you'll be responsible for maximising the store's commercial performance while building and developing a motivated, customer-focused team. You'll combine strong business acumen with a hands-on leadership style, ensuring sales targets are achieved, service standards remain high and the business continues to grow. This role would suit an energetic retail leader who enjoys working in a dynamic environment, spotting opportunities to improve performance and bringing out the best in their team. The Benefits Salary up to £40,000 + bonus and benefits The opportunity to lead a successful beauty retail business An exciting, fast-paced location at Stansted Airport Career development opportunities within an established retail environment The chance to make a real impact on sales, team performance and customer experience Your Responsibilities Take ownership of the store's commercial performance, driving sales and key performance indicators. Lead, motivate and develop a team to deliver results and consistently high service standards. Create an engaging customer experience that encourages loyalty and repeat business. Support recruitment, onboarding, training and ongoing team development. Oversee day-to-day operations, including stock management, payroll and staff scheduling. Review sales results and performance data to identify opportunities for growth. Maintain excellent retail standards and ensure the store reflects the brand's identity and values. About You We're keen to speak with an ambitious retail leader who combines commercial awareness with a genuine passion for beauty, people development and customer service. You'll ideally have: Experience managing a retail business, department or high-performing store. A strong track record of driving sales and achieving commercial targets. Confident leadership skills, with the ability to coach and motivate a team. A proactive, hands-on approach to managing people and operations. An interest in beauty, cosmetics and emerging retail trends. The adaptability to thrive in a busy airport environment. Experience within beauty, cosmetics, fashion or premium retail would be highly advantageous. If you're a driven retail leader ready to take ownership of a business and make a real difference to its commercial success, we'd love to hear from you. BH37199 JBRP1_UKTJ

Senior Mechanical Project Manager – London The Company Our client is an established mechanical building services contractor delivering a varied portfolio of projects across London and the surrounding areas. Their work covers a broad range of mechanical services including HVAC, heating, cooling, ventilation, air conditioning and associated building services installations, with projects typically ranging from approximately £250k through to £5m in value . The business has a strong pipeline of work and is continuing to grow its London delivery team. They are now looking for an experienced Senior Mechanical Project Manager who can take genuine ownership of projects technically, commercially and operationally. This is not simply a site-management position with responsibility for coordinating labour and subcontractors. The successful individual will be expected to understand the complete project lifecycle, retain control of design and delivery, identify problems early and confidently drive projects through to completion. The Role You will take responsibility for the successful delivery of mechanical building services projects across London. Depending on the project, this could involve managing a number of smaller schemes, one or two projects in the £2m-£4m range , or taking responsibility for a larger mechanical package approaching £5m . The important distinction is the level of ownership. You will be expected to understand what is happening technically, commercially and operationally across your projects and to actively manage the process rather than simply report progress. Your responsibilities will include: Taking full ownership of mechanical projects from handover through to completion Managing and progressing the mechanical design throughout the project Reviewing drawings, specifications and technical information Identifying design issues and developing practical solutions Driving value-engineering opportunities rather than relying entirely on consultants to provide solutions Managing design changes and understanding their commercial and programme implications Developing, monitoring and actively managing project programmes Identifying programme risks before they become critical Managing procurement, materials, plant and subcontract packages Managing subcontractors, suppliers, supervisors and site teams Monitoring progress and actively driving the delivery team where required Understanding project costs, variations and commercial performance Recognising the financial implications of procurement, programme and design decisions Working closely with the commercial team while retaining strong commercial ownership of your projects Leading client, consultant and main contractor meetings Representing the business confidently in difficult or commercially sensitive discussions Challenging decisions constructively where necessary Managing quality, testing, commissioning, handover and close-out Maintaining strong health and safety standards throughout delivery Technical & Design Management A particularly important part of this position is design management . You do not need to be a design engineer, but you must be technically strong enough to understand, challenge and progress a mechanical design. The client is looking for somebody who can retain control of the design process, identify potential problems and develop solutions with the wider project team. That includes understanding value-engineering opportunities and being capable of proposing practical alternatives rather than simply passing technical issues back to the consultant. Experience across different building types would therefore be particularly valuable. Relevant sectors could include: Commercial offices Education Healthcare Laboratories Clean rooms Student accommodation Residential Other technically demanding building services environments You do not need experience across every sector, but exposure to several different project types is likely to have created the breadth of technical and delivery experience required for the role. Genuine Project Management Experience The client is particularly interested in depth of experience actually operating as a Project Manager . Ideally, you will have around 10 years' experience working at Project Manager level , managing mechanical building services projects of comparable size and complexity. Someone may have 20+ years within the mechanical industry, but experience progressing through pipefitting, plumbing and site supervision does not necessarily provide the same exposure as somebody who has spent a substantial period genuinely managing projects. The distinction they are looking for is somebody who has personally been responsible for: Design management Programme Procurement Commercial decisions Client relationships Subcontractor performance Technical problem-solving Project risk Delivery through to commissioning and handover In short, someone who has run projects , rather than predominantly managed the site element of them. Why This Role Exists The business has a strong orderbook and a number of projects either starting or progressing through pre-construction and delivery across London. They are strengthening the team with an experienced individual who can take responsibility for their own projects and become a key part of the London operation. They need somebody senior enough to be trusted with the complete delivery process. That means understanding the technical detail, appreciating the commercial consequences of decisions, controlling the programme and being confident enough to represent the company directly with clients, consultants and main contractors. What Makes It Different This is a hands-on Project Management role where you will have genuine responsibility and visibility. You will not be several layers removed from your projects or restricted to reporting information upwards. You will have the autonomy to make decisions, solve problems and influence how projects are designed, procured and delivered. The opportunity offers: Mechanical projects ranging from approximately £250k to £5m A varied portfolio of building types Genuine project ownership Significant involvement in design and technical decision-making Direct access to senior management Strong support from commercial, engineering and site teams The opportunity to influence project strategy and delivery Long-term progression as the London operation continues to develop What You'll Need You should be able to demonstrate: Significant experience operating specifically as a Mechanical Project Manager Ideally around 10 years' genuine Project Management experience Experience delivering mechanical projects of comparable value and complexity Strong mechanical building services knowledge Good understanding of HVAC, heating, cooling, ventilation and associated systems Strong design-management capability The ability to review, challenge and progress mechanical designs Confidence identifying technical solutions and value-engineering opportunities Experience developing and actively managing project programmes Strong commercial awareness Understanding of variations, procurement and the financial impact of project decisions Experience managing subcontractors and supply chains The ability to identify programme, technical and commercial risks early Strong client-facing communication skills Confidence dealing directly with consultants and main contractors The ability to lead difficult conversations when necessary Experience managing projects through commissioning, handover and close-out Strong leadership and communication skills A practical, proactive approach to project delivery You do not necessarily need to have spent your career delivering £5m mechanical projects. However, you must be able to demonstrate substantial experience genuinely managing complex mechanical building services projects and taking ownership of them technically, commercially and operationally. The Package The client is prepared to offer: Up to £110,000 basic salary , depending on experience Company benefits Pension Holiday entitlement Training and professional development Genuine long-term progression The final package will depend on the depth and relevance of your experience. Interested? You don't need to have made a decision to leave your current employer. An initial conversation can be completely informal and confidential and will give you the opportunity to understand the projects, team and longer-term opportunity before deciding whether you would like to take things any further. Contact Nimble Recruitment for a confidential discussion. A CV isn't essential at this stage. TPBN1_UKTJ

Deputy Store Manager | Stansted Airport | Up to £34,500 + 12% Bonus Location: Stansted Airport, Essex Salary: Up to £34,500 + 12% annual bonus Working Pattern: 3 or 4-day working week | Every other weekend off Benefits: Free parking, staff discounts and excellent career progression Looking for your next step in retail management without sacrificing your work-life balance? We're recruiting an experienced Deputy Store Manager / Assistant Store Manager to join a leading global travel retailer at Stansted Airport. This is a fantastic opportunity for an ambitious retail leader who thrives in a fast-paced, customer-focused environment and wants to develop their career with an international business. One of the biggest attractions is the working pattern. You'll work 3 or 4 days per week, enjoy consecutive days off and have every other weekend off , giving you a better balance than many traditional retail management roles. The Role As Deputy Store Manager, you'll support the Store Manager in driving commercial performance, developing your team and delivering an exceptional customer experience. Your responsibilities will include: Leading, coaching and motivating a team to deliver sales targets and KPIs. Supporting the Store Manager with the day-to-day running of a busy retail operation. Driving sales, conversion, customer service and operational standards. Identifying opportunities to improve performance and maximise profitability. Developing colleagues through regular feedback, coaching and succession planning. Maintaining high standards across merchandising, stock management and compliance. Taking responsibility for the store in the Store Manager's absence. About You We're looking for a confident, commercially minded retail leader who enjoys developing people and delivering results. You'll ideally have: Experience as a Deputy Manager, Assistant Store Manager, Department Manager or an established Retail Supervisor. A background in a fast-paced retail or customer-focused sales environment. A strong understanding of sales targets, KPIs and commercial performance. Experience leading, coaching and developing teams. Excellent communication skills and a hands-on leadership style. The flexibility to work shifts between 10am and 10pm . Experience in airport retail isn't essential. We're keen to hear from talented retail managers across a variety of sectors. What's in It for You? Salary up to £34,500 12% bonus opportunity, worth up to £4,140 annually Total potential package of £38,640 3 or 4-day working week with consecutive days off. Every other weekend off. Free airport parking. Generous staff discounts. Support with season tickets and discounted travel. Comprehensive training and development. Excellent opportunities for career progression within a global business. If you're an experienced retail manager looking for a rewarding new challenge, a competitive package and a better work-life balance, we'd love to hear from you. Apply today with your most up-to-date CV. BBBH37838 TPBN1_UKTJ

HR Advisor Location: Much Hadham, Hertfordshire (SG10 6EW) Salary: Competitive – dependent on experience Contract: Full-time | Permanent Working arrangements: On-site, Monday–Friday Less HR from a distance. More HR where it actually happens. Are you an experienced HR Advisor looking for your next challenge? Perhaps you're already working at a senior level and looking for greater responsibility. Or maybe you're an established HR professional who enjoys partnering with managers, solving people challenges and making a genuine difference. At St Elizabeth's, we're growing and evolving, and we're looking for the right person to join our People Team. We're more interested in what you can bring than the job title you currently hold. Whether your strengths lie in providing excellent day-to-day HR advice, managing complex employee relations matters or supporting senior leaders with wider people challenges, we'd love to hear from you. Why this role is different This isn't a hybrid role – and here's why. You'll be based with us on-site in Much Hadham, working alongside the managers and teams you support. You'll build relationships, understand the challenges our services face and have those everyday conversations that can prevent small issues becoming bigger problems. You'll be part of a supportive People Team, with the opportunity to influence how we work and contribute to the future development of our organisation. About St Elizabeth's Set within 60 acres of beautiful Hertfordshire countryside, St Elizabeth's is a specialist charity supporting children, young people and adults with epilepsy and other complex needs. With approximately 700 colleagues across education, residential care, supported living and day opportunities, we offer a genuinely varied and rewarding environment. Our values are at the heart of everything we do: Aspirational | Collaborative | Joyful | Compassionate What you'll be doing Working closely with our Head of People Relations and Policy and wider People Team, you'll provide professional, practical HR advice and support across the organisation. Depending on your experience, you'll be involved in: Advising managers on employee relations matters, including absence, disciplinary, grievance, capability and performance. Supporting or leading complex ER cases, investigations and formal processes. Coaching and developing managers to confidently manage their teams. Supporting organisational change, workforce planning and wider People initiatives. Contributing to HR policies, processes, manager training and continuous improvement. Building strong relationships with managers and senior leaders. Using HR data and workforce insights to identify opportunities for improvement. For candidates bringing more senior experience, there will be opportunities to take greater ownership of complex matters, influence organisational decisions and contribute to strategic People initiatives. About you We're looking for someone who enjoys the people side of HR, can build trust and knows how to balance employment legislation with practical, sensible solutions. You'll ideally bring: Experience in an HR advisory, senior advisory or business partnering role. Good knowledge of UK employment law and HR best practice. Experience supporting or managing employee relations matters. Confidence advising, coaching and challenging managers. Strong communication, organisational and problem-solving skills. A CIPD qualification or equivalent HR experience appropriate to your level. Experience within education, health, social care or another regulated environment would be advantageous, but isn't essential. You don't need to tick every box. We're interested in your experience, your approach and what you could bring to our team. Why join us? We're not going to pretend HR here will always be easy. But you'll have the opportunity to make a genuine difference, support colleagues who do incredible work and help shape how our People function develops. You'll also enjoy: From 25 days' annual leave plus Bank Holidays, increasing with service. Contributory pension with up to 6% employer contribution. Life Assurance and Employee Assistance Programme. Blue Light Card and discounted gym membership. Free on-site parking and subsidised staff transport. Affordable on-site accommodation options. Fully funded Enhanced DBS. £1,000 Recommend a Friend Scheme for eligible roles. Ongoing professional development and career progression opportunities. Ready for something different? Whether you're an experienced HR Advisor ready for your next step or already operating at a more senior level, we'd love to hear from you. We're looking for the right person, not simply the right job title. The scope of the role and salary will reflect the experience and capabilities of the successful candidate. Apply today by completing our online application form and uploading your CV. Applications will be reviewed as they are received. Safeguarding & Inclusion St Elizabeth's is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to an Enhanced DBS check. We are proud to be an Investors in People and Disability Confident employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Join St Elizabeth's and do HR somewhere your advice can genuinely make a difference. #INDMGR TPBN1_UKTJ

Bishop Stortford, England, United Kingdom We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. £8ph Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis) Are you a Apprentice Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager. • Assisting the Parts Manager with daily duties, • Completing Vehicle health checks for workshop, • Ensuring all items are correctly located and stock control, • Receiving orders & ensuring returns are up to date, • Answering call from customers, • Providing excellent customer care You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team. • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health - 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life's most challenging moments, • MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. #J-18808-Ljbffr