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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

My client, a leading property and facilities management group, is seeking to hire a head of operations and facilities. This role ensures that all centres are safe, compliant, and consistently customer-ready. This is a permanent role. The company is open on location as the incoming Head of Operations and facilities will have to travel to various sites across the UK each week. Additionally, there will be the opportunity for some days spent working from home. The position provides leadership to the ESG and Data Protection Officer, Regional Operations Managers, and the Compliance Manager. It is responsible for setting operational standards and assurance frameworks, overseeing maintenance from minor works through to more complex technical projects, managing operational expenditure, and delivering clear performance insight and assurance to senior leadership and the Board. For further details, please apply using the link. Key Responsibilities Portfolio Management • Lead the operations, maintenance, and site standards strategy across the entire property portfolio, ensuring all centres are safe, compliant, and customer-ready., • Manage and hold Regional Operations Managers accountable for site condition, standards, and operational delivery., • Ensure supply chain partners are suitably qualified and experienced in maintaining large, complex, and continuously occupied (24/7) premises., • Provide direct line management to the Compliance Manager, ensuring robust Health & Safety governance and full statutory compliance., • Ensure all facilities provide a safe working environment for occupiers, staff, and visitors., • Establish and maintain centralised repositories covering landlord and occupier statutory responsibilities, maintenance records, testing certifications, and compliance documentation., • Ensure all centres meet or exceed UK legislative and regulatory standards, alongside internal Health & Safety requirements, with clear risk mitigation and escalation frameworks., • Act as the Responsible Person for professional estates and facilities management, advising the Board on operational risk exposure and mitigation strategies. Standardisation and Performance • Define, implement, and enforce consistent operational and facilities standards across the portfolio, strengthening accountability at Business Centre Manager level., • Strengthen risk management frameworks, prioritise operational workstreams, and embed whole-life costing principles including asset management, total cost of ownership (TCO), and lifecycle replacement planning., • Ensure all employees and contractors are appropriately trained, accredited, and competent for their responsibilities. Maintenance • Own and deliver the Planned Preventative Maintenance (PPM) programme, reactive maintenance services, and annual minor works plans in line with business priorities., • Develop, manage, and control Operations Opex, asset repair, and minor works budgets, ensuring expenditure is transparent, planned, and delivers year-on-year value., • Collaborate with Procurement to design and implement a robust supplier strategy for Operations. Systems and Contractor Management • Oversee the Computer-Aided Facilities Management (CAFM) system, including helpdesk operations and scheduling, ensuring effective prioritisation, tracking, and reporting of works., • Ensure the CAFM system captures all operational activity at site level and provides the wider business with meaningful, standardised insight through defined SLAs and KPIs., • Lead supplier and contractor strategy in partnership with Procurement, including appointment, performance benchmarking, internal audits, pricing framework reviews, and quality assurance. Collaboration and Support • Work closely with Head Office teams and Regional General Managers to support cost forecasting, critical repairs, and customer-impacting works, ensuring prioritisation aligns with operational and financial objectives., • Act as the subject matter expert (SME) for property operations, advising senior leadership and the Board on portfolio condition, risk profile, and strategic improvement opportunities. Team Development • Build and maintain a high-performing Operations function through clear accountability, coaching, and structured performance management., • Review and evolve regional support structures in line with portfolio growth and organisational change., • Degree educated or equivalent professional experience., • Ideally BIFM or RICS accredited., • Senior leadership experience managing multi-site operations teams across regional and specialist functions., • Strong working knowledge of UK Health & Safety legislation and statutory compliance within property or facilities environments., • Proven track record of setting and embedding operational standards across a multi-site portfolio., • Extensive estates and facilities management expertise, with credibility advising internal and external stakeholders., • Commercially astute, with experience managing Opex, asset repair, and minor works budgets., • Demonstrated expertise in planned and reactive maintenance models and contractor-led delivery structures., • Strong knowledge of construction project management and controls., • Experienced in goods and services procurement, including tendering, contract negotiation, and award processes., • Skilled in supplier performance management and benchmarking., • Experience owning and optimising CAFM systems and operational reporting frameworks., • Confident working with senior leadership and Boards, providing clear insight and assurance., • Proven ability to build and lead high-performing teams, including outsourced service models., • Excellent communication, stakeholder management, and influencing skills., • Strong analytical capability and IT proficiency.

📍Location: Marlow, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

📍Location: Maidenhead, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

About IRIS IRIS Software Group is a leading global provider of mission critical software and services, and one of the UK’s largest privately held software companies. IRIS provides software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms that improves efficiency and productivity, taking the pain out of processes and letting professionals focus on the work they love. Our operational software is the invisible, but essential, beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance, to boosting engagement with stakeholders, to enhancing productivity. It’s vital these mission critical functions work first time, every time. The Role & Purpose We are seeking an exceptional VP Product Management to lead our product strategy across UK, US, and international Accountancy markets. This role combines strategic product leadership with innovative AI-enhanced product solutions. You will be the strategic thought leader for IRIS's accounting product portfolio while building and leading a high-performing team in a collaborative partnership with Engineering leadership. The Role in Detail The Role in Detail Strategic Thinking & Thought Leadership • Drive product vision and strategy across global accounting markets, staying ahead of regulatory changes, industry trends, and customer needs, • Lead AI transformation strategy for accounting workflows, positioning IRIS products at the forefront of AI evolution in bookkeeping, financial reporting, and compliance, • Serve as the authoritative voice on accounting practices across multiple markets, translating domain knowledge into product roadmaps, • Establish thought leadership through industry engagement, white papers, and strategic partnerships with accounting bodies on the future of AI in accounting, • Build and lead an exceptional product organization including Product Directors, Product Managers, and Product Owners across multiple regions, • Transform product management practices by integrating AI and agentic tools for areas including market research, feedback analysis, and roadmap optimization, • Form a strategic partnership with Engineering Leaders to create seamless product development through shared accountability for outcomes, • Lead executive presentations on product strategy and commercial outcomes while partnering closely with Engineering to present integrated product-technology narratives on delivery progress and AI transformation, • Collaborate on technical architecture decisions that impact product capabilities, scalability, and AI implementation possibilities, • Co-lead strategic delivery planning including quarterly roadmap execution, major release orchestration, and AI model deployment strategies, • Maximise P&L for the global accounting product portfolio, driving growth while delivering on PE investor expectations and value creation milestones, • Lead product discovery and validation with focus on ROI and growth metrics critical to PE stakeholders, • Manage strategic partnerships with key ecosystem players to accelerate market penetration and revenue growth, • Lead acquisition integration from a product perspective, ensuring rapid value realization consistent with PE investment thesis, • Deliver regular reporting to PE stakeholders on product performance and progress against strategic growth initiatives Requirements Strategic & Domain Experience • 15+ years of product management experience with at least 5 years in senior leadership roles managing global portfolios, • Private Equity portfolio company experience with proven ability to drive accelerated growth and value creation under PE ownership, • Demonstrated success leading large product organizations (20+ people) across geographic regions, • Proven experience in partnership models with Engineering leadership, showing shared accountability for outcomes, • Strong technical acumen for architectural discussions and product-technology tradeoffs in AI implementations, • Private Equity environment experience including PE reporting, growth acceleration strategies, and acquisition integration timelines, • AI/ML and Agentic product experience highly desirable, • Accounting domain expertise including GAAP, IFRS, and regulatory requirements across UK, US, and international markets highly desirable, • International business experience navigating different regulatory environments and cultural contexts, • Strategic thinker who anticipates trends and translates them into value-driving product strategies, • Private Equity mindset with commercial acumen, growth urgency, and ability to balance long-term vision with near-term value creation, • AI-forward mindset with curiosity about AI's impact on both customer workflows and product management practices, • Data-driven decision maker balancing quantitative analysis with customer insights and PE-relevant growth indicators, • Excellent communicator capable of inspiring teams and articulating business impact to senior stakeholders and PE investors

Logistics & Procurement Finance Analyst Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We’re looking for a Logistics & Procurement Finance Analyst to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role This role is key to supporting our Logistics and Procurement teams with robust financial control and insight. Reporting to the Procurement and Logistics Finance Manager, you’ll play a vital part in managing forecasting, reporting and cost-saving initiatives that help KP Snacks deliver value across the supply chain. You’ll take ownership of core financial processes, including period-end close activities, accruals and prepayments for Logistics, and ensure accurate and timely reporting. Maintaining strong financial control is central to the role, from validating invoices to challenging incremental costs and embedding the Logistics Cost to Serve model. On the Procurement side, you’ll lead planning processes such as FC1, FC2 and Budget, support audits and implement controls to mitigate risk. You’ll also work closely with the Procurement team to validate savings and identify new opportunities, while monitoring commodity utilisation against contracted positions. This is a role for someone who thrives on detail, enjoys problem-solving and can build strong relationships across multiple teams. Your work will directly contribute to efficiency, cost control and continuous improvement across KP Snacks. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: * Annual salary of £43,000+ depending on experience. * Annual bonus scheme, with a strong track record of overachievement * Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan – contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME – our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Manage Logistics financial processes: Accurately calculate and process prepayments and accruals, deliver period-end and year-end reporting, and maintain strong financial control across all cost lines * Provide performance insight: Review monthly Logistics results with the Line Manager, explaining variances against budget and supporting informed decision-making * Own key financial models: Maintain and embed the Logistics Cost to Serve model across stakeholder groups, ensuring accurate and consistent use * Lead Procurement planning and controls: Drive FC1, FC2 and Budget processes, support audits, and implement controls to mitigate financial risk within Procurement * Support cost-saving and efficiency initiatives: Validate Procurement savings, identify new opportunities, monitor commodity utilisation against contracts, and continually refine reporting processes Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. We’d love to hear from you if you can bring: * Finance experience: Minimum 12 months in a similar finance role (commercial, supply chain or procurement), with proven ability to deliver accurate analysis and actionable insight * Technical expertise: Advanced Excel skills * Analytical capability: Skilled in handling large datasets, performing variance analysis and building cost models (e.g., Cost to Serve, commodity trackers), with exceptional attention to detail * Qualifications: Actively studying towards a recognised accountancy qualification (ACCA or CIMA), demonstrating commitment to professional development * Communication and collaboration: Ability to translate complex data into clear, compelling stories for non-finance stakeholders, building strong relationships across Procurement, Logistics and Finance #LI-SC1 #LI-Hybrid

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Apply below after reading through all the details and supporting information regarding this job opportunity. Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: Flexible online learning for theory and preparation In-car coaching to build driving and teaching ability Live classroom sessions for extra guidance and confidence Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. xrnqpay Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: Hold a full UK driving licence for at least 3 years Have no more than 5 penalty points Have no bans in the last 5 years Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Lesson rates average around £38 per hour , supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year , and those working 40hrs have the opportunity to reach £50,000+ . Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home , typically covering 6–8 postcodes , helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence , allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year ( ask for details ). xrnqpay Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Lesson rates average around £38 per hour , supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year , and those working 40hrs have the opportunity to reach £50,000+ . Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home , typically covering 6–8 postcodes , helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence , allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year ( ask for details ). xrnqpay Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years

Location: Maidenhead, England, UK | Self-Employed | Flexibility to manage your own calendar | In-Person Counselling services | Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum 1,000,000), • Compliance: ICO registration as Data Controller Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

📍Location: Marlow, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

A leading financial technology firm in the UK is seeking a talented Quantitative Developer to enhance portfolio management systems. The role involves developing quant models, collaborating closely with portfolio managers, and optimizing data workflows.

Due to a promotion, we have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in . Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay ." We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of the branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week(8-5.30 Mon to Fri and 8-1 Sat) Benefits: Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful team! TPBN1_UKTJ