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To play a pivotal role in gathering and delivering tuition centre class materials each week to ensure the smooth running of lessons; to fulfil customer orders; and to fulfil the day-to-day needs of the warehouse. Main Responsibilities Internet Order Fulfilment • Pick, pack and despatch customer orders generated from the AE Publications (AEP) website, • Alert AEP customer service team/marketing team to any issues re: orders or website function Driving • Load and deliver tuition centres’ weekly/monthly class requirements (essentially boxes of books and printed materials) and sort class materials upon delivery at the tuition centres, • Unlock and unset alarms at tuition centres when delivering/collecting during non-operational hours, • Load and return Admin boxes and recycling materials, etc. between Head Office and tuition centres, • Deliver books to wholesalers, tutors and pupils as required and deliver marketing materials for occasional exhibitions, shows and sponsorship requirements, • Keep vans clean and tidy including washing by hand regularly and ensure vans have sufficient fuel at all times as well as take vans for services and MOTs as required, • Report any van and equipment performance issues to Publications Operations Manager Warehouse • Jointly responsible for gathering and packing pupil book packs (currently approximately 1,100 monthly packs and 1,500 weekly packs, plus approximately 400 packs for summer courses) and label test packs with test score stickers, • Prepare remote courses pupil book packs (currently approximately 350) for despatch by Royal Mail or courier, • Take delivery of goods and supplies including materials returned from the tuition centres, • Frank post for HQ and take to franking post box, • Load stock by hand or stacker, • Keep book stock levels replenished and pallets of books dressed forward and ensure packing materials are well-stocked, • Keep warehouse, work areas and yard clean and tidy, • Assist with AET/AEP stocktake and assist with recycling and shredding procedures, • General warehouse duties General • Jointly responsible for warehouse health and safety, • Any other duties as reasonably requested by Publications Operations Manager Skills and Competencies Personal Qualities and Attributes: • Excellent verbal communication and attention to detail and safety, • Good organisational and time management skills, • Ability to multi-task and work under pressure in a fast-paced environment, • Compliance with company procedures, rules and regulations and uphold reputation of the company, • Demonstrate a responsible and committed work ethic, engaging with the aims of the business with enthusiasm and personal energy Essential Requirements: • Experience of working as a delivery driver and in a warehouse environment, • Computer literacy and admin experience, • Full, clean driving licence Physical Demands: • Loading and unloading of goods from vehicle, • Physically fit and able to lift objects (within H&S safety limits) including stacking of goods in correct storage bays and empty pallets, • Climbing stairs to deliver books Education and Experience: • Basic numeracy, literacy and computer skills For over 25 years, we have been dedicated to supporting parents, teachers, and tutors in their mission to inspire and empower learners of all ages. Our resources are carefully designed to meet the diverse needs of students while providing educators with effective tools to enhance teaching and learning experiences

Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Services, Customer Service, short-term strategic delivery, and quality assurance . You will play a key role in ensuring safe, efficient, compliant day-to-day operations while also driving process improvement, financial control, service excellence, and revenue growth. The successful candidate will be a strong people leader with excellent operational knowledge, commercial awareness, and the ability to turn business priorities into clear, actionable plans. Key responsibilities Multiuser Warehouse (MUW) Manage day-to-day Multiuser Warehouse operations, ensuring safe, efficient and compliant performance. Act as the subject matter expert for OMNI and SOM systems, troubleshooting issues and resolving them wherever possible before escalating to IT. Maintain system data integrity and ensure adherence to operational workflows. Create, update and maintain training documentation, SOPs and process guides. Deliver training where required, while coaching and mentoring colleagues to improve capability and performance. Regularly review warehouse processes, identify inefficiencies and implement improvements. Work closely with the Heathrow Retail Account Manager, Senior Account Manager and Reach teams to support business-as-usual operations. Monitor KPIs and operational performance, addressing inaccuracies and underperformance proactively. Act as the escalation point for operational issues, investigations and stock discrepancies, ensuring timely root cause analysis and resolution. Ensure compliance with health and safety, company policies and audit requirements. Maintain accurate reporting and operational documentation for review by the Head of Customer Experience. Additional Services Lead and manage day-to-day BAU operations within the Additional Services department, including parcel deliveries and oversight of monthly financial invoicing processes. Ensure services are delivered efficiently, accurately and in line with company KPIs and contractual agreements. Provide hands-on operational support where needed to maintain continuity and performance. Oversee financial reporting for Additional Services, ensuring accuracy, transparency and timely submission. Create and maintain a monthly review dashboard, providing analysis of revenue performance, trends and growth opportunities. Monitor revenue generation against targets, identifying risks and underperformance. Identify and develop new Additional Service opportunities across the business and Heathrow Airport to drive revenue growth. Collaborate with internal stakeholders to introduce and implement new service offerings. Ensure compliance with operational, financial and governance standards. Maintain accurate documentation, reporting and audit trails for all Additional Service activity. Act as escalation point for operational issues, including delivery investigations where applicable. Customer Service Lead and manage the day-to-day operations of the Customer Service department. Manage holiday approvals and coordinate sickness and holiday cover. Create, maintain and adjust staff rotas to ensure appropriate cover at all times. Monitor attendance and address absence issues as required. Oversee accurate logging and maintenance of call records in AMIS . Manage shared email inboxes, ensuring prompt and professional responses to external correspondence, including booking requests. Maintain high office standards, ensuring organisation, professionalism and compliance. Develop and implement customer service procedures and best practices. Identify and drive process improvements across the department. Ensure adherence to company policies and the BSL Labour Agreement . Monitor team performance, provide coaching and drive continuous improvement. Produce accurate operational reports for review by the Head of Customer Experience. Short-Term Strategy Lead the development and execution of short-term strategic plans aligned with business priorities and operational objectives. Translate strategic goals into clear, actionable plans with defined timelines, deliverables and ownership. Monitor performance against targets, identifying risks and implementing corrective actions where needed. Analyse operational and financial data to support informed decision-making. Coordinate cross-functional teams to ensure aligned delivery of key initiatives. Provide regular progress updates and performance reporting to the Head of Customer Experience and Head of Operations. Conduct post-implementation reviews to assess impact and capture lessons learned. Remain flexible and adapt plans in response to evolving business needs and external factors. Quality Assurance Provide guidance to management on process development, process support and conformance. Oversee Root Cause Failure (RCF) initiatives to address process anomalies, identify non-compliance and support corrective action. Oversee implementation of Irreversible Corrective Actions (ICA) to reduce non-conformities, minimise operational disruption and improve resilience. Work in partnership with relevant Heads of Department to support strong internal and external audit results. Business as Usual Actively participate in Monthly Management Reviews (MMRs) and customer meetings, including monthly and quarterly reviews with HAL where required. Coach, mentor and support all levels of management in achieving operational excellence in innovation development, innovation execution, project management and process control. Act as the gatekeeper for knowledge-based solutions stored in the AMIS system. Support European deployment opportunities as they arise. Key relationships External Retail Business Partners Retail Inbound Suppliers Internal HCC Head of Operations Head of Customer Experience Operational Managers Additional Services Team CTIMs HR Finance IT Line Level Leaders What were looking for Strong operational leadership experience across warehousing, customer service or multi-function service environments Excellent people management, coaching and mentoring skills Strong commercial awareness and confidence working with financial and performance data Experience in process improvement, compliance, audits and operational reporting Ability to manage multiple priorities and departments effectively Confident communicator with strong stakeholder management skills Experience using operational systems such as OMNI, SOM and AMIS would be highly advantageous Salary to be discussed Why join us? This is an exciting opportunity to take ownership of a broad and impactful role within a fast-paced operational environment at Heathrow. You will have the chance to lead teams, improve performance, support strategic initiatives and help shape future service growth. TPBN1_UKTJ

As Warehouse Operations Manager, you'll lead warehouse operations and processes, ensuring accuracy and meeting service level agreements. Our client is a fast-paced company redefining warehouse operations through performance, quality and efficiency. Lead and manage warehouse operations including good

A retail company in Greater London is seeking a Retail Operations Programme Manager.

A global logistics company is seeking an experienced Warehouse Manager to lead a diverse team in Uxbridge, UK. The ideal candidate will possess 7-10 years of warehouse management experience and a strong knowledge of Air & Ocean freight processes. Key responsibilities include overseeing daily operati

Bridge Recruitment UK Ltd is hiring a Warehouse Manager in Orpington to oversee warehouse operations, manage staff, and ensure efficiency. The ideal candidate should have previous warehouse management experience and knowledge of transport and distribution. Responsibilities include directing and trai

Wallace Hind Selection LTD is seeking a Warehouse Manager in Bedford to lead operations at our manufacturing facility. Candidates should have experience in warehouse management, a thorough understanding of ERP systems, and a valid Forklift license.

Critical Business Solutions Limited in the United Kingdom is seeking a Stores Manager / Stock Controller to oversee inventory management.The successful candidate will maintain accurate stock levels, conduct audits, and implement inventory control procedures.Ideal applicants will have experience in s

A renewable energy startup in Greater London is seeking an experienced Warehouse Manager to oversee daily operations, manage inventory processes, and ensure a safe work environment. The ideal candidate will have a background in warehouse logistics and strong organizational skills.

This full-time permanent role involves managing warehouse operations and logistics, overseeing staff, and ensuring compliance with policies. Connect Appointments is recruiting a Warehouse Manager for an established IT asset management business in Redditch. Candidates should have 3+ years in warehous

You want to take ownership, work hands‑on, and make sure operations runsmoothlyend to end? Join our warehouse operations team and become a true all‑rounder in a small, highly collaborative setup. Carry out inbound, outbound and internal warehouse operations in line with defined processes and dai

A leading recruitment agency is seeking an experienced Assistant Warehouse Manager for a warehouse operation in Swindon. The ideal candidate will have strong people management skills and at least 3 years of experience in warehouse logistics. Responsibilities include overseeing daily operations, mana

Utility Warehouse is seeking a Senior CRM Ops Manager based in Greater London. In this role, you'll be a problem-solver and collaborative communicator, leading a team and managing operations around CRM strategies including data targeting and segmentation.

The successful candidate will supervise warehouse operations, support staff, and ensure efficiency across all functions. Finlay Jude Associates Limited is recruiting a Warehouse Supervisor to join their team near Heywood, UK.

Michael Page is seeking a Warehouse Manager for their logistics operations in Milton Keynes.

A leading logistics company is seeking Operations Team Leaders for its growing Greenfield Contract Logistics site. You will oversee site operations to ensure efficiency, compliance with regulations, and performance standards while leading team development.

RES is looking for a full-time Warehouse Assistant to manage operations at their Bellshill Central Warehouse. Ideal candidates should have experience in warehouse environments and a basic understanding of logistics processes.

The role involves overseeing warehouse operations, including inventory management and ensuring compliance with health and safety regulations. The ideal candidate will have significant warehouse experience, supervisory skills, and proficiency in inventory software. A company in the entertainment sect

The Head of Retail Operations is a vital part of our Retail Operations Team working closely with the Senior Head of Retail Operations & Transformation. Foster a culture of collaboration, innovation, and continuous improvement across global retail operations. Proven experience leading a retail operat

Event Operations Coordinator in Chalgrove, Oxford.

Brakes Food Shop is seeking a Warehouse Administrator in Bicester. This role offers competitive pay (£31,096 per annum) with varied responsibilities in office administration and warehouse support.

This position involves overseeing global retail operations, implementing effective strategies, and leading the Retail Operations team to achieve objectives. A leading outdoor retailer is seeking a Head of Retail Operations to play a vital role in enhancing operational efficiency and customer experie

Candidates should have experience in warehouse operations and forklift handling. A leading logistics firm in Letchworth Garden City is looking for an experienced Warehouse Manager for a temporary to permanent position. The role requires managing shopfloor operations, ensuring compliance with safety

Responsibilities include ensuring smooth operations, performing checks on items, labeling, packing parcels, and managing warehouse systems. Consortium for Clinical Research and Innovation Singapore is looking for reliable warehouse support staff in Greater London.

You want to take ownership, work hands‑on, and make sure operations run smoothly end to end? Join our warehouse operations team and become a true all‑rounder in a small, highly collaborative setup. Carry out inbound, outbound and internal warehouse operations in line with defined processes and d

You will oversee all warehouse operations, ensuring goods are managed efficiently while leading a team and adhering to health & safety regulations. Centric Talent is looking for a Warehouse Manager (NIGHTS) in Waltham Abbey, United Kingdom. The ideal candidate will possess strong leadership skills,

This is an exciting time to join Mountain Warehouse as we expand our global store estate and continue to look at new and innovative ways to improve what we do. The Retail Operations Programme Manager plays a key role in driving and supporting business transformation within the retail function. This

Logistics Van Driver/ALM warehouse operations. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, clo

A logistics and transport company in Slough seeks an individual to support warehouse operations and administrative functions.

Responsibilities include managing goods receipt processes, preparing appointment orders, and conducting stock checks, while promoting efficiency in warehouse operations. A premium at-home shopping service in Greater London is seeking a Warehouse Operative to oversee operations in the London hub. The

Work closely with the our Intermediary, Client Operations Director, EMEA Operations Director and auxiliary support team, to ensure that joint business/Client plans are developed, agreed, delivered and evaluated in line with current and future client needs. Job Title: Strategic Operations Manager - F

Fully responsible for the success and smooth running of the F&B Division, which encompasses Fletchers, Norton Bar, The Orchard, Room Service, Afternoon Tea, Spa Lounge, 88 Bar and Restaurant, Valerias and Event Operations.

We are currently seeking a Care Home Operations Manager to join our team and support homes across our North Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational

Creating and documenting global sales operations processes that finally bring consistency and clarity. Strong automotive sales operations experience with real end to end understanding. Global Sales Operations Manager – Emerging OEM Powerhouse.

Sapiens is hiring a Manager, Channel Enablement & Certification - a key global role for a natural orchestrator who loves empowering partners to succeed.In this high‑impact position, you’ll design and deliver scalable enablement and certification programs that elevate the capability, confidence,

Manage day-to-day operations for key enterprise customers. Support scaling of operations for high-growth customers. The company offers a high-growth environment, strong business momentum, and the opportunity to work with top-tier global customers while helping scale operations in the UK/Europe marke

Strong background in Business Process Analysis, Sales Operations or Revenue Operations. Sales Operations Manager/ Business Operations Specialist. They are looking to engage a specialist who will sit at the intersection of Sales, Operations and Technology, working closely with senior leadership to re

Become a Self-Employed Delivery Driver with Evri with our .LIVE – apply in as little as 5 minutes.UK’s largest courier networks .Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed del

Minimum 1 years of experience in warehouse management or logistics operations, familiar with local labor culture and warehousing processes. Operations Management: Organize and supervise the receiving, storage, sorting, and outbound processes of goods to ensure operations meet standards and timelines

Early Morning Delivery Drivers Needed!.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across th

Flexible hours available this includes job shares/ amended hours, we will consider all.Offering a work/life balance is of great importance to Speedy!.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Role - HGV CLASS 2 DELIVERY DRIVER

Tardis Environmental UK Ltd are a well-established portable toilet and tanker hire business that operate a large fleet of HGV and LGV vehicles across various locations situated throughout the UK.We hire temporary waste and water solutions from 1000ltr waste and water storage tanks up to 30.Want to m

Counterbalance Forklift Production Line Operatives Earn £14-15 per hour Looking for a role that combines forklift skills with production line or Canning line experience? We are hiring Counterbalance Forklift Production Line Operatives for immediate starts with a leading client in Bedford! What You

We are currently looking for 7.T Drivers to work at an equipment and tool hire company based in Feltham, Middlesex.The work will involve you collecting and delivering tools and equipment from various sites Nationwide.As part of the job you will be expected to be regularly lifting up to 25kg as part

T DRIVER / PARK ROYAL, LONDON (NW10) We are recruiting experienced 7.T Drivers for a well-established logistics company based in Park Royal (NW10).This role involves multi-drop deliveries to pubs, restaurants and commercial premises, supported by a drivers mate.This is an ongoing opportunity offerin

Flexible People Ltd are currently recruiting 7.Home delivery drivers for a well known client of ours, based in Greenford.This is a fantastic opportunity to work for a multi-national organization, with the potential for growth and opportunities.This role involves working with a Drivers Mate to delive

Key Responsibilities: Oversee and manage multiple Groundworks and RC Frame projects from pre-construction through to completion Provide leadership and direction to project teams, ensuring delivery on time, within budget, and to the highest quality standards Work closely with commercial and pre-const