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Do you have experience in a phone-based customer service environment? Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London. We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately. You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle. As a Financial Services Specialist, your key responsibilities will include: • Delivering accurate and timely processing of mortgage administration activities, • Daily interactions with customers and third parties via telephone and in writing, • Managing your own workload efficiently and effectively in accordance with agreed policies and procedures, • Liaising effectively with clients, representing Pepper appropriately, • End-to-end servicing of mortgage/loans from completion through to redemption stage, • Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience Essential Skills • Can consistently deliver outstanding customer service, • Previous experience within a phone-based customer service environment., • Experience of working within the Financial Services Industry, • Confident telephone manner., • Excellent attention to detail., • Able to work to tight deadlines, • Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales, • Demonstrate the ability to form productive relationships at all levels, • Demonstrate strong English verbal and written communication skills, • Demonstrate self-reliance and motivation This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months. Benefits • Benchmarked salary of £29,000, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Payroll Giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Job Title: Facilities Management (FM) Helpdesk Officer Location: London Borough of Harrow, Forward Drive, Harrow, Middlesex, HA3 8NT Salary: £18.22 per hour Hours: Full-time Job Purpose The London Borough of Harrow is seeking a Facilities Management Helpdesk Officer to join its team. This role is essential to the smooth operation of the FM service, serving as the first point of contact for maintenance requests, service inquiries, and contractor coordination. The successful candidate will be responsible for logging, prioritizing, and resolving issues efficiently while maintaining clear communication with internal teams and external suppliers. Key Responsibilities • Act as the primary contact for all FM-related inquiries via phone, email, and the helpdesk system., • Log, prioritize, and assign service requests to appropriate teams or contractors., • Track the progress of work orders, ensuring timely resolution and stakeholder updates., • Escalate urgent issues or unresolved requests to relevant personnel., • Maintain accurate records of service requests, maintenance schedules, and compliance documentation., • Coordinate planned preventive maintenance (PPM) activities and contractor visits., • Generate reports on helpdesk performance, service level agreements (SLAs), and key performance indicators (KPIs)., • Assist with procurement by raising purchase orders and tracking invoices for FM-related services., • Liaise with external contractors to schedule maintenance, repairs, and inspections., • Ensure contractors comply with site policies, health & safety regulations, and agreed service levels., • Verify completion of works and follow up on outstanding tasks., • Provide courteous and professional support to staff, tenants, and external stakeholders., • Keep requesters informed of the status of their service requests., • Handle complaints and service escalations efficiently to ensure prompt resolution. Essential Skills & Experience • Previous experience in facilities management, customer service, or administrative roles., • Strong organizational skills with the ability to manage multiple tasks simultaneously., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office (Word, Excel, Outlook) and FM helpdesk software (e.g., CAFM systems)., • Ability to work under pressure and prioritize workload effectively., • Strong attention to detail and problem-solving abilities. Desirable Qualifications • Experience in a facilities management environment., • Knowledge of health & safety regulations and compliance standards., • Understanding of SLA and KPI reporting within an FM setting., • Proficiency in data management and reporting tools. About Us • Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing solutions for nearly 60 years. We are proud to be accredited as an Investor in People, which is reflected in our commitment to career progression and employee satisfaction. Recognized by The Sunday Times as one of the Best 100 Companies to Work For for 14 consecutive years, we prioritize a personalized approach in everything we do., • The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London and 13 minutes to Euston via Harrow & Wealdstone station, it offers convenient access via the Metropolitan Line, Watford DC Line, national rail services, and major road networks including the M1, M25, and A406. Important Notice The personal information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data will also be used for identity verification. Further details regarding data protection and rights can be found at .

Looking to earn commission, progress and build your career? The Benefit of a Recruitment Consultant At Enlighten Supply Pool Full time office based position in Harrow on the Hill, North West London, Metropolitan Line As a professional joining our business, you can enjoy the below benefits: • £23,000 - £45,000 base salary per annum, + highly competitive commission up to 25%, • Receive training from the directors with over 20 years of experience, • Clear promotion pathway, become a manager with your own team within 2 years, • All expenses high performers trip, recently booked Barbados for this year!, • Monthly socials (previously attending Ascot, go-karting, puttshake, and top golf), • 5-a-side football teams and entry into various sports tournaments, • Friendly and social working environment in big open plan offices The Requirements as a Recruitment Consultant • Excellent work ethic evidenced by previous work experience, • Strong communication skills both written and verbally, • Self-starter, self-motivated and goal orientated, • The will to win, good on the phone, • Determined, resilient and willing to go above and beyond. The Role as a Recruitment Consultant Once trained by a senior mentor, you will become an expert in your role as a recruitment consultant. On a day to day basis you will be doing the following: • Finding and qualifying candidates using all the tools and resources provided, • Writing and publishing adverts, • Headhunting 'A grade’ candidates through various platforms, • Building candidate market maps, • Booking and running candidate meetings, • Using our CRM system for tracking all activities, • Arranging candidate interviews, including preparing candidates, and collecting feedback, • Identifying leads and actioning them, • Lead generation and conversion, • Building relationships with hiring managers, • Establishing your own brand in the market through a variety of mechanisms, • Working towards the monthly targets set out and achieving all objectives and targets agreed with team leader/mentor The company for a Recruitment Consultant We are a specialist recruitment agency, recruiting in the education sector, in the school term time, we start at 7am. However outside of term time, we start at 9am. Kindly note that this position is based in Harrow and we do not offer remote working. Excited about the opportunity of earning commission on your first day? Excited about having control over your career, and progressing to your full potential? Get in touch! Enlighten Supply Pool - Inspiring The Next Generation Recruitment Consultant - Apply Today

level= is excited to partner with The Football Association (The FA) to run a fair, anonymised recruitment process for this apprenticeship. The FA is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year. The FA believes football has the power to unite communities, promote wellbeing, and inspire positive change. With UEFA EURO 2028 on the horizon, the apprenticeship programme offers an entry into a rewarding career at The FA and an excellent opportunity to develop skills and gain experience within a supportive, inclusive and diverse organisation. Football Operations (Administration) Apprentice Role Purpose: The FA are looking for an enthusiastic and organised individual to support primarily Referee Operations and also wider Football Operations teams in the administration and governance of football. You will be employed on a two year fixed term contract, and will study towards a Level 3 Business Administration qualification with CMS Vocational Training. You will be contractually based at Wembley Stadium. Football Operations (Administration) Apprentice Key Accountabilities: • Supporting the referee operations team with admin tasks including match official appointments, confirmations, and system updates., • Managing and responding to real-time issues., • Prioritising competing demands and juggling multiple deadlines., • Handling communications with match officials, clubs and other departments via phone and email., • Participating in wider football events - e.g. hosting visiting international referees, supporting matchday logistics., • Using internal systems to update records and coordinate referee appointments across competitions., • Gaining insight into how elite football operates at national and international levels., • Executes additional tasks as required in order to meet FA Group changing priorities., • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained. To be eligible you must meet the following criteria: • Live within England and have lived within the UK for the last 3 consecutive years., • Must not be in full time education at the start of your apprenticeship., • Must be at least 16 years of age., • If aged 16-18 you will need to have maths and English at grade 4/C and have the certification for this. If not, you will need to sit Functional Skills Level 2 as part of the programme., • Must not hold a similar or higher qualification in the same area of study. What The FA looking for? This is a developmental role, so they do not require you to have lots of prior experience. Instead, they are looking for: • A genuine interest in football (playing, volunteering, refereeing, or following the game; any kind of involvement)., • Good organisational skills and attention to detail., • Comfortable using the phone and email to communicate clearly., • A positive mindset, open to learning., • Experience of using Microsoft Outlook., • Experience of Microsoft Office, particularly Excel., • The ability to stay focused on repetitive tasks without losing quality., • Ability to stay calm and prioritise when plans change., • Willingness to take initiative and ask questions., • Some experience of creating presentations and public speaking. You may be surprised to know that being a football fan is not a prerequisite of working for the FA. What's more important is your passion, interest and commitment to the varied work that they do, and the goals that they are aiming to achieve. Benefits: • A 'Thank You Day' of additional leave on top of your 25-day annual leave allowance with extra leave for volunteering., • Free lunches and parking at Wembley Stadium and St. George's Park., • A host of internal events to connect with your colleagues and learn., • Employee Resource Groups, such as Ethnicity and Pride., • Free private healthcare., • Staff pitch days on the hallowed turf at Wembley Stadium, when the Grounds Team let us!, • Specialist mental health and wellbeing support all season round., • A wide range of discounts on products and services through our benefits portal., • An employee contributory pension scheme., • Priority ticket access to exciting events at Wembley Stadium., • London Living Wage, • Hybrid working ED&I Statement: The FA are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. The FA welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please reach out to inform level=. As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. How to apply (run by level=): • We're partnering with The FA to run a fair, anonymised process. We (level=) manage the application portal; The FA makes the hiring decisions., • Register your interest (CV only): Upload your CV by Friday 26 September 2025, 12:00 (BST)., • CVs are used for contact/eligibility only. Reviewers won't see your name or CV during scoring., • Receive the Candidate Pack: Within 48 hours you'll get the Apprenticeship Candidate Pack (role details, timelines, and how to complete the next steps). Check junk/spam if needed., • Complete the anonymised work sample tasks: Submit answers by Monday 29 September 2025, 12:00 (BST)., • All responses are reviewed anonymously against the same criteria., • Interviews: Week commencing Monday 27 October 2025., • Accessibility & reasonable adjustments: If you need support at any stage, reply to the pack email or reach out to level=