Yardi Implementation Specialist
2 days ago
Marina del Rey
Contract Opportunity: Yardi Maintenance IQ Implementation & Optimization Specialist (4–6 Months) Overview We are seeking an experienced consultant to lead the planning, configuration, implementation, training, and optimization of Yardi Maintenance IQ as a supplement to our existing Yardi Voyager platform. The objective is to design and deploy a fully functional, scalable maintenance management framework across our portfolio that drives consistency, preventive maintenance compliance, work order efficiency, and data-driven asset care. Primary Objectives • Build and deploy a standardized Maintenance IQ structure across our portfolio, • Configure asset-level preventive maintenance programs (HVAC, mechanical, electrical, plumbing, etc.) by property and unit, • Establish daily, weekly, monthly, quarterly, and annual routines and checklists, • Implement move-in / move-out inspection workflows and recurring service programs, • Ensure clean integration and data alignment with Yardi Voyager, • Train our internal team to operate, maintain, and optimize the system independently Scope of Work • Discovery & Planning • Review current Yardi Voyager setup, property types, and maintenance workflows, • Audit existing asset data, service practices, and maintenance vendors, • Define portfolio standards for assets, inspections, routines, and service intervals, • Create an implementation roadmap and data structure plan • System Configuration • Build asset hierarchies by property, building, and unit, • Configure equipment-level tracking (HVAC units, water heaters, electrical panels, plumbing systems, etc.), • Develop preventive maintenance schedules and recurring work order templates, • Create inspection templates and move-in/move-out workflows, • Align naming conventions, coding structures, and reporting fields • Process Design & Optimization • Establish standardized operating procedures for maintenance teams, • Define work order lifecycle processes, prioritization, and routing, • Implement quality control, documentation, and compliance protocols, • Develop reporting dashboards and KPI tracking (completion rates, , response times, cost tracking, etc.) • Training & Change Management • Deliver hands-on training sessions for maintenance, property management and admin staff, • Provide training guides, SOP manuals, and reference materials, • Conduct shadowing and live system support during rollout, • Ensure internal team can independently manage and evolve the system • Testing, Rollout & Stabilization • Pilot implementation at select properties, • Refine workflows based on field feedback, • Roll out portfolio-wide with support, • Provide post-implementation troubleshooting and optimization Key Deliverables • Fully configured Yardi Maintenance IQ environment aligned with portfolio structure, • Complete asset register and preventive maintenance schedule library, • Standardized inspection and checklist templates, • Move-in/move-out maintenance workflow system, • Written SOPs and training materials, • Staff training completion and transition plan, • Final optimization report with recommendations for ongoing improvement Required Qualifications • Direct, hands-on experience implementing Yardi Maintenance IQ (multiple properties/portfolios preferred), • Strong working knowledge of Yardi Voyager and its integration points, • Demonstrated experience building preventive maintenance programs and asset tracking system, • Background in multifamily, commercial, or mixed-use property operations, • Proven ability to train operations teams and implement system-driven processes, • Strong organizational, documentation, and project management skills Preferred Qualifications • Experience with portfolios of similar scale and asset types, • Maintenance or facilities management background, • Familiarity with KPI reporting and operational performance tracking, • Experience standardizing processes across multiple properties or regions Engagement Structure • Flexible consulting structure (hourly or project-based with milestone payments), • Regular weekly working sessions with leadership and operations teams, • On-site visits as needed (if local) or remote implementation with periodic in person support Success Metrics • Preventive maintenance compliance rate, • Reduction in reactive maintenance volume, • Improved work order completion times, • Staff proficiency in system use, • Data accuracy and reporting reliability