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Administrative business partner jobs in New York, New YorkCreate job alerts

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  • Human Resource Manager
    Human Resource Manager
    2 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation- Starting at $100,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Student Services Manager(Bilingual Spanish and English)
    Student Services Manager(Bilingual Spanish and English)
    3 days ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    The Student Services Manager (Bilingual Spanish and English) is responsible for overseeing all aspects of student support and customer service operations for the school serving students in both New York and New Jersey locations. This role ensures a positive student experience from enrollment through program completion by managing student services, addressing student concerns, coordinating administrative processes, and maintaining compliance with applicable state regulations. Key Responsibilities • Serve as the primary point of contact for student inquiries, concerns, and service requests., • Deliver exceptional customer service to prospective, current, and former students., • Resolve student issues promptly and professionally while maintaining confidentiality., • Develop and implement strategies to enhance student satisfaction and retention., • Oversee student onboarding, orientation, attendance tracking, and academic support services., • Maintain accurate student records and ensure compliance with school policies and regulatory requirements., • Coordinate graduation, certification, and student completion processes., • Monitor student progress and collaborate with instructors to identify and support at-risk students., • Supervise and train student services staff., • Establish customer service standards and performance expectations., • Conduct regular staff meetings and performance evaluations., • Foster a student-centered culture focused on service excellence., • Ensure compliance with New York and New Jersey occupational school regulations and accreditation standards., • Prepare reports related to student enrollment, retention, attendance, and outcomes., • Assist with state audits, inspections, and accreditation reviews., • Maintain knowledge of applicable education laws and regulatory changes., • Partner with Admissions, Financial Aid, and Career Services to support student success., • Communicate effectively with students, teachers, staff, and external and internal stakeholders., • Develop and implement student engagement initiatives and retention programs. Qualifications • Bachelor’s degree in Education, Business Administration, Student Affairs, or a related field preferred., • Minimum 3-5 years of experience in student services, customer service management, educational administration, or a related field., • Experience working in a vocational, occupational, or post-secondary educational environment preferred., • Strong leadership, communication, conflict-resolution, and organizational skills., • Knowledge of New York and New Jersey educational regulations is preferred., • Proficiency in Microsoft Office Suite and student information management systems RGM. Skills & Competencies • Exceptional customer service and relationship-building skills., • Strong problem-solving and decision-making abilities., • Ability to manage multiple priorities in a fast-paced environment., • Excellent verbal and written communication skills., • Attention to detail and commitment to compliance., • Ability to work effectively with diverse student populations. Work Environment • Full-time position with occasional travel between New York and New Jersey locations., • May require evening or weekend availability to support student events and operational needs.

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  • Executive Assistant & STEM Leadership Fellow
    Executive Assistant & STEM Leadership Fellow
    14 days ago
    $18–$25 hourly
    Part-time
    Bergen-Lafayette, Jersey City

    Right Hand to the CEO | Future Leader | Builder of Possibilities Part-Time | New York City / Jersey City Area There are jobs. There are careers. And then there are opportunities that change the trajectory of your life. This is one of them. This person will often be the first impression, the last follow-up, and sometimes the face of the organization when the CEO cannot be present. We are therefore seeking someone whose professionalism, judgment, and presence inspire trust and confidence. For more than eleven years, STEM Kids NYC (and its affiliate program, STEM Kids New Jersey) have opened doors for young people through transformative STEM experiences that spark curiosity, build confidence, and expand opportunity. We partner with schools, families, universities, nonprofits, and community organizations to ensure that children—particularly those who have historically been underrepresented in STEM—can envision themselves as engineers, innovators, designers, and problem-solvers. Behind every thriving organization is someone extraordinary. Someone who notices the details others miss. Someone who anticipates needs before they are spoken. Someone who can think three steps ahead. Someone who can draft an impeccable email, reorganize a chaotic calendar, coordinate an event, solve a problem, run an errand, reassure a family, prepare materials for a meeting, and still ask, “What else can I take off your plate?” If you are looking for a position where you simply clock in and clock out, this is not the role for you. If, however, you are energized by responsibility, inspired by purpose, and eager to become an indispensable partner in building something meaningful, keep reading. The Opportunity You will work directly alongside the Founder and CEO of an established STEM organization as a trusted thought partner, operational extension, and ambassador of the organization’s values. You will help transform ideas into action. You will protect the CEO’s time and energy so she can focus on the work only she can do: mentoring staff, building partnerships, expanding access to STEM education, supporting families, developing innovative programs, and raising resources to ensure that every child has the opportunity to thrive. This role requires intelligence, initiative, warmth, discretion, and excellence. It also offers something increasingly rare: A front-row seat to leadership. Who You Are • You are the person people rely on., • You remember what others forget., • You write beautifully., • Your grammar is impeccable., • You communicate with confidence and professionalism., • You think critically., • You solve problems instead of creating them., • You don’t wait to be told what to do., • You ask thoughtful questions., • You anticipate obstacles and arrive with solutions., • You understand that excellence lives in the details., • You are organized without being rigid., • You are polished without being pretentious., • You can move seamlessly between boardrooms, classrooms, conferences, and community events., • You understand that kindness and accountability can coexist., • You take ownership., • You follow through., • You do what you say you are going to do. What You’ll Do • Manage and prioritize the CEO’s calendar and scheduling needs., • Monitor and manage executive email correspondence., • Ghostwrite, edit, and proofread communications on behalf of the CEO., • Coordinate meetings with school leaders, donors, business owners, community partners, and staff., • Prepare agendas, meeting materials, and follow-up communications., • Track projects, commitments, deadlines, and next steps., • Maintain systems that keep the organization running efficiently., • Provide concise daily status updates on accomplishments and priorities., • Assist with event planning and execution., • Coordinate logistics and occasionally travel locally on behalf of the organization., • Run approved business-related errands and support operational needs using your personal vehicle (mileage reimbursement provided)., • Serve as a calm, thoughtful, and professional presence in moments of complexity. Growth Beyond the Job Description This is not simply an administrative position. It is an apprenticeship in leadership. For those who demonstrate excellence, this role may evolve into opportunities including: • Teaching Assistant, • STEM Instructor, • Program Coordinator, • Family and Community Engagement Coordinator, • Operations Lead, • Site Director, • Program Director Individuals interested in education may receive mentorship and training to facilitate introductory engineering, coding, robotics, and maker-centered learning experiences for children. By learning the organization from the ground up, you will gain an understanding of leadership, operations, entrepreneurship, communication, and education that few early-career professionals ever experience. Two Paths to Excellence Experienced Professionals You may be the ideal candidate if you possess: • A bachelor’s degree from an accredited college or university;, • At least five years of experience supporting senior executives, founders, or organizational leaders;, • A demonstrated history of discretion, professionalism, and exceptional execution. Emerging Leaders and University Students Outstanding university students are also encouraged to apply. You may be an excellent fit if you: • Are actively enrolled in an accredited college or university;, • Are able to balance coursework with consistent, dependable availability;, • Demonstrate exceptional maturity and professionalism;, • Possess strong business writing skills;, • Think critically and solve problems independently;, • Preferably major in engineering, computer science, mathematics, science, or another STEM-related discipline. No prior executive experience is required for exceptional students who demonstrate uncommon potential. Professional Presence Matters You will often work behind the scenes. However, there will be times when you represent the organization publicly. You may accompany the CEO to conferences, professional development sessions, meetings, partner sites, and events. Professionalism matters. We are not looking for designer labels. We are looking for judgment. Neatness. Pride in presentation. Appropriate attire. Thoughtful use of technology. Strong interpersonal skills. The ability to make others feel respected and valued. You understand that how you show up reflects respect for yourself, the CEO, the organization, and the communities we serve. Additional Requirements • Bachelor’s degree required for experienced candidates., • Current college enrollment required for university candidates., • Valid driver’s license in good standing., • Reliable access to a personal vehicle., • Ability to complete occasional local travel and errands., • Willingness to commit to a minimum of two years in the role., • Successful completion of employment verification and professional reference checks. Who Should Not Apply • This role is not for individuals seeking a title without responsibility., • It is not for those who require constant supervision., • It is not for those who miss deadlines, avoid accountability, or rely on excuses., • We are seeking people who rise to the occasion., • We are seeking people who care deeply about doing things well., • We are seeking people m who find joy in helping others succeed. Why This Role Matters Every meeting you coordinate, every email you send, every problem you solve, every detail you catch, and every burden you remove from the CEO’s shoulders creates more space for the work that changes lives. It creates more opportunities for children to discover engineering. More access to computer science education. More partnerships. More scholarships. More innovation. More hope. If reading this description excites you—if your heart beats a little faster because you recognize yourself in these words—we encourage you to apply. Because we are not simply hiring an assistant. We are investing in a future leader. And we are looking for someone extraordinary to grow alongside us.

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  • Human Resources Generalist
    Human Resources Generalist
    21 days ago
    $85000–$95000 yearly
    Full-time
    Manhattan, New York

    Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative HR Generalist to join our New York City team and contribute to our goal of making a difference. We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned. What You Will Do: • Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture., • Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience., • Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data., • Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes., • Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent., • Maintain accurate and up-to-date employee records, personnel files, and HRIS data., • Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage., • Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed., • Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness. What You Need to Qualify: • 5 or more years of related HR experience preferred., • Recruiting experience is required., • Ability to build and develop relationships and collaborate effectively., • Business acumen and proficient Human Resources knowledge., • Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging)., • Exceptional intuition, sensitivity, listening and problem-solving skills., • Strong organizational and time management skills. Work effectively with limited supervision., • Detail-oriented, • Knowledge of HRIS systems and ADP is preferred, • SHRM certification preferred, • Ability to be on-site in NYC location 5 days per week Physical Requirements: • Ability to lift 20–40 lbs occasionally, • Ability to stand, walk, or respond quickly during emergencies, • Ability to walk multiple levels of stairs multiple times daily, • Must be able to complete facility rounds and inspections What We Offer: • Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years, • Flexible PTO - for a team that’s rested, recharged and feeling their best, • Hands-on, creative, team-based work environment in the heart of New York City, • We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team, • 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments Compensation: $85,000-$95,000 (commensurate on experience)

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  • Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    22 days ago
    Full-time
    Carroll Gardens, Brooklyn

    About Light Switch Light Switch is a neighborhood coffee shop and bar opening in Carroll Gardens, Brooklyn. By day, we serve specialty coffee, pastries and light fare. By night, we transition into a relaxed social environment serving beer, wine, spritzes and shareable food offerings. We are seeking Hospitality & Operations Leads to join our opening leadership team. These roles are responsible for helping establish service standards, training team members, maintaining operational excellence and delivering exceptional guest experiences across both daytime and evening service. Working alongside the co-founders of the business Henry and Mark. This is an opportunity to play a key role in building a new hospitality business from the start. Position Summary The Hospitality & Operations Lead is a hands-on lead role responsible for overseeing front-of-house operations, supporting daily business performance and ensuring an outstanding guest experience throughout all trading periods. This role requires flexibility to lead both coffee service and evening beverage service, while acting as a role model for hospitality, teamwork and operational execution. The successful candidate will be equally comfortable leading a busy morning coffee rush, coaching team members during service and hosting guests during evening operations alongside the rest of the team. Key Responsibilities Guest Experience & Hospitality ● Deliver exceptional hospitality and create memorable guest experiences ● Build relationships with regular guests and foster community engagement ● Resolve guest concerns professionally and confidently ● Ensure service standards are consistently executed throughout the day and evening Coffee Operations ● Prepare and serve specialty coffee beverages to company standards ● Monitor coffee quality and consistency ● Support coffee training and ongoing development of team members ● Maintain espresso equipment and coffee workstations Evening Beverage Operations ● Serve beer, wine and spritzes to company standards ● Support beverage menu development and seasonal offerings ● Maintain beverage quality, presentation and service standards ● Ensure compliance with responsible alcohol service practices Leadership & Training ● Lead shifts and act as the senior team member on duty ● Train, coach and develop hospitality team members ● Support onboarding of new hires ● Drive accountability for service, cleanliness and operational standards ● Foster a positive and collaborative team culture Operations & Administration ● Open and close the business according to established procedures ● Perform cash handling and end-of-day reconciliation ● Monitor inventory levels and communicate ordering requirements ● Assist with receiving deliveries and stock management ● Ensure compliance with food safety and health regulations Business Performance ● Drive sales through guest engagement and product knowledge ● Support achievement of labor and operational goals ● Identify opportunities to improve efficiency and guest satisfaction ● Act as a trusted partner to ownership in day-to-day operations Qualifications Required ● Minimum 2-3 years hospitality experience ● Experience in specialty coffee (experienced barista), restaurants, bars or hospitality operations ● Strong leadership and communication skills ● Proven ability to perform in a fast-paced environment ● Passion for hospitality and guest experience ● Flexible availability including mornings, evenings and weekends ● Food Handler certification Preferred ● Experience leading shifts ● Specialty coffee experience ● Wine, beer or beverage service experience ● Experience with Toast POS ● Experience in a new start-up operation. What Success Looks Like ● Outstanding guest experience across all dayparts. ● Consistent coffee and beverage quality ● Strong team culture and engagement ● Well-executed openings, closings and shift transitions ● Operational excellence throughout both daytime and evening service ● Positive contribution to the growth and reputation of Light Switch Compensation ● Competitive hourly wage ● Participation in tip pool ● Leadership development opportunities ● Opportunity for future advancement as the business grows Schedule Full-time position averaging 35-40 hours per week with a mixture of morning, daytime, evening and weekend shifts. But we are flexible depending on the individual's needs. This role ideal requires flexibility to support both coffee and evening beverage operations. Or specifically one day-part throughout the week and weekend.

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  • Store Manager
    Store Manager
    1 month ago
    $24–$27 hourly
    Full-time
    Manhattan, New York

    At Baked by Melissa, we don’t just sell cupcakes—we deliver a premium, joyful, and memorable guest experience rooted in exceptional service and thoughtfully crafted products. Our bite-size treats are beloved nationwide, and our in-store experience is the heart of the brand. As a Store Manager, you will be responsible for overseeing the daily operations of our kiosk, ensuring the store is fully staffed, operationally prepared, and set up for success. This full-time position requires strong ownership, flexibility, and accountability, as you will manage a team of 6-9 retail employees. You must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, consistently representing the brand at the highest level. Key Responsibilities: • Store Leadership & Performance: Take full ownership of store performance by delivering against sales plans and KPIs (AOV, conversion, traffic). Proactively monitor business trends and lead the team to drive results, ensuring consistent execution of operations, team standards, and customer experience., • Operational Excellence: Own full accountability for the assigned store being open, staffed, and operationally ready at all times. Ensure the store consistently meets company standards for opening, closing, cleanliness, and overall readiness. Confidently step in as needed, at times operating as the sole team member, to deliver a best-in-class customer experience. Oversee ordering of store supplies within budget and maintain proper inventory levels to avoid disruptions., • Team Management & Development: Create and manage weekly store schedules aligned with business needs and payroll budgets, monitoring labor spend to meet financial targets. Proactively plan for coverage, acting as the primary point of contact for call-outs and gaps, and partnering with regional leadership to resolve staffing needs. Support hiring efforts, maintain a strong bench of trained team members, and carefully review/approve weekly timecards. Lead, coach, and develop Sales Associates in partnership with the Retail Talent & Development Manager to meet performance expectations and execute training programs., • Customer Experience: Ensure teams consistently deliver a best-in-class, on-brand customer experience, leading by example through energy, product knowledge, and service standards. Address and resolve customer concerns quickly and professionally., • Business Communication & Meetings: Participate in weekly retail meetings, confidently speaking to store performance, traffic trends, sales barriers, and staffing challenges. Communicate proactively and transparently, bringing solutions to identified issues. Qualifications: • 2 years of retail management experience (multi-unit experience preferred but not required)., • Strong leadership and team development skills., • Ability to problem-solve quickly and manage multiple priorities., • Excellent communication and organizational skills., • Ability to work 35-40 hours per week, including a flexible schedule with possible nights, weekends, and holidays., • This role is in-person, and all administrative duties must be completed on-premises. What Success Looks Like: • Stores are consistently staffed, operationally sound, and customer-ready., • Teams are engaged, well-trained, and performing to expectations., • Scheduling gaps are proactively solved without disruption to the business., • Strong ownership of store performance and accountability across teams, with the ability to articulate successes and opportunities regularly, demonstrating a true business owner mindset., • Store Manager performance is incentivized based on results.

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