Trabajos answering phone call en Union City, New JerseyCrear alertas

Job Description At-a-Glance: Are you ready to build your career by joining a leading pest control service provider? If so, our client is hiring a Service Manager. Position Type: • Contract to Hire, • On-Site, • 75% Field Requirements: • Education/Licenses:, • High School Degree or GED Equivalent, • NY Commercial Pesticide Applicator license required., • Experience: Proven experience in Pest Control Preferred., • Clean driving record and valid driver’s license., • Skills and Abilities:, • Must possess and demonstrate the following combination of knowledge, skill and ability to perform the essential functions of this position, with or without reasonable accommodation (or equivalent):, • Excellent communication skills, both verbal and written, with the ability to clearly convey ideas and instructions to team members, clients, coworkers, and management., • Strong leadership skills, with the ability to motivate and inspire team members, delegate tasks effectively, and provide constructive feedback and coaching., • A proactive and positive attitude, with the ability to take initiative, solve problems creatively, execute, and adapt to changing situations., • Excellent organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously., • A commitment to developing and supporting team members through ongoing training and mentorship, with a focus on fostering a positive work culture and promoting professional growth and development., • Ability to train and teach others effectively using proper protocols and best practices, with a focus on ensuring understanding and competency among team members., • A customer-focused mindset, with a dedication to providing exceptional service and meeting or exceeding customer expectations., • Ability to work overtime and Saturdays when required., • Participate in night emergency phone answering during the weekday and weekend evenings, this can be done on a rotation or volunteer basis., • Expected to be available if needed via phone and email for employee and client emergencies., • Environment:, • 30% Inside, Residential/Commercial Properties, 70% outside environment where temperatures during the year can range., • Driving or walking for long periods of time., • Safety:, • Ability to lift/push/pull/carry up to 50lbs unassisted., • Ability to climb stairs frequently while carrying equipment and supplies., • Comfortable and able to stop, kneel, crouch or crawl through enclosed spaces for long periods of time. (I.E- Attics, crawl spaces, basements), • Safely use a ladder within the manufacturer's weight capacity. Responsibilities: • As the Field Supervisor, it is your responsibility to foster positive relationships with team members both in the office and field., • Oversee the training and development of service technicians in your designated territory, manage client sites within your territory, and ensure exceptional service delivery., • Expected to own sales, service, and collections., • Responsible for the success of your territory and are expected to operate the territory as it is your own business., • Checking in (start of shift) and out (end of shift) all direct reports, and logging their start times, the time they arrive at their first service, and the time they complete their last service., • Expected to review their timecards for accuracy daily utilizing the above and the GPS system., • Managing your team to minimize inefficiencies, downtime in workloads and routes within your territory., • An team member is consistently falling short of goals in route competition, is the field Supervisor’s responsibility to implement measures to identify causes and correct., • Reviewing services tickets with technician’s service by service in Pest Pac and noting any special reminders, details, follow-ups and what the technician is expected to execute on., • Responsible for the development of team members to become certified applicators and maintaining certification/s by way of attending training classes (whether online or in-house), • Familiarizing yourself with all services, clients, and points of contact within your territory and under your supervision., • This includes meeting facility managers or point of contact monthly, reviewing logbooks, health department sheets, and keeping an accurate record of fly lights, multi-catch traps, bait stations, and other equipment within the facility to ensure maintenance is occurring and reoccurring billing is taking place., • Occasionally performing pest control technician duties and services, depending on the season, volume of work, and routes., • May include stepping in to cover short-staffed periods due to call-outs, vacations, or other reasons., • When performing technician coverage, you are expected to complete the service and complete a quality control form to be sent to the Director of Operations and Technical Director., • It is the responsibility of the service supervisor to communicate with routing and human resources about staffing needs and seasonality., • The service supervisor plays a role in the recruiting process and is expected to recruit potential team members when in the field., • Perform QC services utilizing the 4-step process which includes:, • Completing Sanitation and Fly Management Reports., • Audits of the work of your direct reports with a “Technician Quality Performance Report” a minimum of 6x annually., • Ensure all licenses, certifications, extermination service report sign in sheets, health department sheets, consumer postings are up to date in the QC logbook and/or the premises in assigned territory., • Update management progress of priority accounts weekly. SUPPORTIVE FUNCTIONS: • In addition to performance of the above essential functions, this position may be required to perform some of the following supportive functions., • Address all complaints received via email related to service and special services. Including follow-up on a set periodic basis with clients and point of contacts to report the results of the action taken and any further measures that have been implemented., • Ensure all direct reports can perform their services effectively by assuring they have sufficient materials, personal protective equipment, and pest equipment available to them., • This may involve keeping specialized equipment in your vehicles for easy access, as well as regularly visiting the office or warehouse to replenish any necessary materials or equipment., • In addition, you must complete a vehicle checklist 4x a year and an administrative checklist., • Identify and act upon opportunities to sell additional products or services., • Assist in an effective payroll process by auditing and approving timecards as necessary., • Conduct staff meetings at a minimum of once a month to convey company messages and provide education to staff., • Conduct full day ride along with your direct reports a minimum of once every two months., • Check-in, in person with direct reports at least once per a week (drive up on them, meet them at a service for hands on training)., • Check in with their direct supervisor daily whether email, call, or text message so that supervisor can monitor daily progress and identify potential problems., • Attend on time, in person, and for the entire duration the supervisor meeting on Thursdays at 5:00PM., • Ensure proper documentation is submitted in the event of vehicle accidents or personal injury.

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job DescriptionJoin a Pharmacy That’s Redefining Patient Care.. At PersonalRX, we’re transforming how patients manage their medications. As a Full-Time Enrollment Specialist, you’ll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes — making sure they receive their medications safely, accurately, and on time. We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time. If you’re organized, caring, and love helping people, we’d love to meet you! Learn more about us: www.personalrx.com What You’ll Do As an Enrollment Specialist, you’ll be the first point of contact for new patients joining our service. Your day-to-day will include: • Guiding patients through our enrollment process and introducing them to PersonalRX services, • Reviewing patient profiles for accuracy and completeness, • Coordinating prescription deliveries and confirming upcoming refills, • Answering patient questions with empathy and professionalism, • Collaborating with pharmacy, billing, and insurance teams, • Managing call queues and documenting all patient interactions accurately, • Supporting Personal Care Coordinators to ensure smooth transitions and happy patientsWhat We’re Looking For, • 1–2 years of customer service or patient-facing experience, • High school diploma (required), • Excellent phone communication and interpersonal skills, • Strong attention to detail and organization, • Comfortable navigating computer systems and multitasking, • Healthcare or pharmacy experience is a plus, • Compassionate, patient, and professional personality Why You’ll Love Working Here • Competitive salary: Up to $45,000 (based on experience), • Career growth in a rapidly expanding national company, • Paid Time Off + Company Holidays, • Annual reviews & advancement opportunities, • Supportive, mission-driven team, • No nights or weekends — enjoy true work-life balanceReady to Make a Difference? If you’re energetic, empathetic, and passionate about patient care, this is your chance to grow your career while helping others live healthier, happier lives. Apply today! Qualified candidates will be contacted. PersonalRX is proud to be an Equal Opportunity Employer. Powered by JazzHR aD1Hk1yLnu

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position We are seeking an Endocrinology trained physician to join our multispecialty group in pursuit of high-quality patient care to provide full scope Endocrinology services. The Ideal Candidate • One to three years of endocrinology clinical experience in an outpatient setting., • Ability to diagnose and treat a wide variety of endocrinology conditions with a focus on improving, • patient outcomes., • Demonstrate competency in diagnosis and treatment to assure high standards of patient care and safety are maintained., • Patient-centered approach toward a positive patient experience., • Excellent communication skills., • Interest in Population Health Management. Principal Accountabilities • Review patient’s history and perform physical examination. Maintain complete and accurate medical records., • Conduct physical evaluation and diagnostic tests to determine diagnosis and provide appropriate treatment and patient care plan., • Diagnose and treat patients with a variety of hormonal diseases and conditions related to the endocrine systems., • Provide comprehensive cost-effective diabetes care with available support of CDE/RD services., • Recommend suitable management for the patient, including but not limited to, preventive health recommendations and habits., • Prescribe medications and formulate ongoing treatment and disease management plans., • Provide relationship-centered care, taking into account the patient’s psychosocial and physical needs., • Communicate effectively with the clinical team to ensure total delivery of quality care., • Share on-call phone answering responsibilities with other Endocrinologists, at present on or about every six weeks rotation basis., • Participate in medical staff educational programs and meetings. Qualifications Education, Training, Licenses, Certifications • Doctor of Medicine (MD), Doctor of Osteopathy (DO) or foreign equivalent., • Completion of three year post graduate medical training from a U.S. accredited residency, • program in Internal Medicine., • Completion of two year post graduate medical training from an accredited fellowship program in area of practice (e.g., (Endocrine, Diabetes, and Metabolism Medicine). Relevant Work Experience, Knowledge, Skills, and Abilities • Seeking both experienced and newly trained providers, • Board Eligible/Board Certified in both Internal Medicine and Endocrinology, • Must possess current, unrestricted New York State license., • Must possess Drug Enforcement Agency (DEA) registration or be eligible for registration., • Must possess Medicare/Medicaid Enrollment or be eligible to enroll., • BLS or ACLS certification required., • Must possess strong communication skills both oral and written., • Comfortable with Electronic Medical Record (EMR) system and Microsoft Office.

Job Description About Us The Radiator Store is a fast-growing auto parts distributor in Northern New Jersey. We supply automotive cooling, electrical, and exhaust parts to mechanics, body shops, dealerships, and everyday customers. It’s a high-volume, fast-moving environment where accuracy and responsiveness matter. About the Role This is a busy call center position. You’ll spend your day on the phone—typically 90–140 inbound calls—helping customers with pricing, availability, and delivery timing. Many of our customers rely on us to keep their businesses running, so speed and accuracy aren’t optional. You’ll make outbound calls to follow up on quotes, help turn inquiries into orders, and build relationships with repeat wholesale customers. Some conversations are quick and easy; others require patience, problem-solving, and a calm approach under pressure. If you don’t like being on the phone most of the day or juggling multiple tasks at once, this is not the position for you. What You’ll Do • Handle a high volume of inbound calls (90–140 daily), • Provide clear, accurate info on pricing, inventory, and delivery, • Support wholesale accounts and build repeat customer relationships, • Make outbound follow-ups on quotes and open orders, • Enter orders and customer data quickly and accurately, • Communicate customer issues and feedback to the team What This Job Is (and Isn’t) • Is: Fast-paced and performance-driven, • Is: Repetitive at times, especially with common questions, • Isn’t: A low-volume or slow-paced customer service role, • Isn’t: Just “answering phones”—you’re expected to think, solve, and follow through What We’re Looking For • Prior call center and/or customer service or sales experience (required), • Bilingual- Spanish/English, • 100% reliable attendance and dedication—this role depends on showing up every day and being on time, • Strong communication skills—you can be clear, direct, and helpful, • Fast and accurate data entry/computer skills, • Ability to multitask without losing attention to detail, • Positive attitude and willingness to learn quickly, • Knowledge of cars, auto parts, and the automotive industry experience, • Willingness to be flexible with schedule and support, includes rotating Saturdays What You Get • Immediate hands-on training—we’ll teach you the products and systems, • A steady, high-energy work environment where your effort shows, • Hourly pay plus bonus incentives (spiffs), • Opportunity to grow into a leadership role (as applicable) The Bottom Line This is a solid opportunity if you want to learn the auto parts distribution business from the ground up and aren’t afraid of a high-volume workload. If you’re reliable, quick on your feet, and willing to put in the effort, you’ll have room to grow here. If this sounds like you, apply today. We are an Equal Opportunity Employer and maintain a clean, drug- and smoke-free workplace.

Newark, New Jersey, United States $ 28.00 - 35.00 (US Dollar) Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who Can turn a frustrated customer into a fan with just one email? Thinks Hold music is a challenge, not a deterrent? Believes typos are personal enemies and emojis are a love language? If you answered yes (or heck yes), keep reading we've got your next gig. What You'll Actually Do (besides look great in Slack emojis): Become a support superhero answering questions via chat, email, and the occasional phone call with grace, humor, and helpfulness. Learn our product like the back of your Wi-Fi router and use that knowledge to solve puzzles (aka customer questions). Take notes! Track trends, log tickets, and share the golden nuggets with the team. Be the voice of the customer advocate for their needs, flag recurring pain points, and high-five our product team (virtually) when fixes roll out. Move fast, stay curious, and never be afraid to say, I don't know but Ill find out! What You Bring to the Table (besides snacks): You live in the U.S. and have legal authorization to work here. You stay cool under pressure and bring the calm to every conversation. You're tech-fluent navigating support platforms (like Zendesk or Intercom) is second nature. You're detail-obsessed, organized, and allergic to just okay customer service. You've got a voice (written and spoken) that's clear, empathetic, and maybe even a little fun. You've spent at least 1 year in a customer-facing role and you've got stories to prove it. Perks You'll Love (besides working in PJs): 100% remote work from home, a cabin in the woods, or your favorite cozy caf (as long as its in the U.S.) Competitive pay Health, dental & vision insurance PTO + wellness days (because burnout isn't cool) A team that celebrates wins, learns from mistakes, and sends the best GIFs Apply if you're ready to: • Make someones day every day, • Bring both brains and heart to your work, • Join a team that's as supportive as you are Only candidates located in the U.S. will be considered. Bonus points if your cover letter makes us smile.

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations supporting low-income New Yorkers for more than 180 years. CSS operates programs that help individuals access essential benefits, navigate complex systems, and improve their financial well-being. The Education Debt Consumer Assistance Program (EDCAP) provides counseling and support services to individuals navigating the student loan system. EDCAP helps borrowers understand their repayment options, avoid delinquency and default, and successfully manage their student loan obligations. As the program expands its contact center operations, EDCAP seeks to provide accessible, high-quality borrower support through phone, chat, and other communication channels. The Case Management Specialist serves as a frontline point of contact for borrowers, providing general guidance, responding to inquiries, conducting intake and outreach activities, and connecting borrowers with appropriate resources. Job Responsibilities: • Respond to borrower inquiries via phone, chat, email, and other communication channels, providing general information on student loan topics., • Conduct intake and assess borrower needs, identifying situations that require referral to Student Debt Counselors or other specialized staff., • Assist borrowers with basic application steps and document collection using established procedures and workflows., • Conduct outbound calls and follow-up activities, including outreach to borrowers who may be delinquent or in default on their student loans., • Upload borrower lists provided by higher education institutions into Salesforce, assign cases to outreach staff, and ensure accurate tracking of outreach activities and progress., • Carry out structured outreach to borrowers on assigned lists, including making multiple call attempts, sending follow-up communications by email, text, or mail, and preparing outreach materials such as postcards when needed., • Generate periodic reports summarizing outreach outcomes, borrower needs, contact rates, and program performance metrics., • Accurately document all borrower interactions, case activities, and outcomes in Salesforce and other internal systems., • Follow established scripts, workflows, quality assurance standards, and program protocols to ensure consistent and high-quality service delivery., • Support outreach campaigns through borrower engagement, follow-up activities, and case management support., • Identify recurring borrower concerns, operational challenges, or systemic issues and escalate them appropriately to supervisors. Job Qualifications: • Associate or bachelor’s degree, or equivalent experience, • Experience in customer service, call center, or client support roles, • Strong verbal communication and interpersonal skills, • Ability to follow structured workflows and protocols, • Strong attention to detail and organizational skills, • Proficiency in Microsoft Office; CRM experience a plus, • Ability to provide information in a fair and culturally appropriate manner, • Interest in personal finance or student loans preferred, • Ability to work in a fast-paced, high-volume environment, managing multiple borrower interactions across channels. Salary and Benefits: This position is union represented by local 1199 SEIU with an annual salary of $75,196.00 including comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, participating in virtual meetings, and other standard office functions. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must have their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Under the supervision of the Office Manager and Evening/Weekend Manager, Shortman Services Representative works as a service representative for the Shortman Fund to assist participants with the training and scholarship benefits offered by the Fund. Answering phone in a professional manner and fielding member requests including high volume Course Registration periods Providing excellent customer service in face to face and phone interactions with participants Collecting and analyzing data/information to resolve a problem in real time, at high volume standards to provide customer service and education to participants in regards to Shortman Fund benefits and eligibility issues Displayed proficiency in or ability to learn processing systems: eligibility and presumptive eligibility process, LMS, V3, and online training fund systems Knowledge of course prerequisites and required certifications as outlined in Shortman catalog Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility and course/seminar requests Ability to effectively communicate to members Perform other functions as necessary or assigned by Management Ensures assigned instructor grades are entered into LMS database Enter member updates in V3 database LMS QA Score: Review instructor LMS tasks for completion and accuracy; ensure errors are resolved within one week. Maintain acceptable score. Maintain LMS and NYS DOL records for the Window Cleaning Apprenticeship program Maintain departmental standards on CISCO regarding Login, Ready State and Scorecard (quality monitoring). Ability to prioritize work and meet deadlines Excellent organizational and prioritizing skills Strong ability to multitask using oral, visual and tactile senses simultaneously Flexibility with work schedule Ability to travel locally to other training sites as required Strong oral and written interpersonal skills Demonstrated customer service orientation Ability to effectively operate in fast-paced work environment Excellent listening skills Detail oriented with excellent organization and communication skills Experience working directly with customers A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications Typing 40+ words per minute Strong analytical, problem solving and decision-making skills High School diploma, GED or equivalent experience!! Call Center experience and Customer Service background is a plus Fluently read, write and speak Spanish and English. Additional language(s) abilities a plus High None The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 175 years. CSS's Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: Community Health Advocates (CHA); the CSS Navigator Network (CNN); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; the Independent Intellectual and Developmental Disabilities Ombudsprogram (IDDO) and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. The Community Health Advocates (CHA) program provides health insurance and access to care assistance to over 30,000 New Yorkers annually through a live-answer CHA Helpline and a network of 24 community-based organizations. CSS seeks to hire a temporary Helpline Coordinator to provide consumer assistance through the CHA Helpline. The CHA Helpline Coordinator will answer questions about health insurance tax forms; eligibility for health insurance; troubleshoot insurance problems; and provide assistance to health insurance consumers who are experiencing difficulties accessing care. Job Responsibilities: • Handle live answer telephone calls from health consumers who have questions or concerns about their health insurance tax forms, eligibility for health insurance coverage, how to access health care through a health plan, how to appeal a denial of coverage or care, how to access low-cost or free care;, • Assimilate and communicate information about consumer rights in the health care system;, • Ensure the proper recording of consumer information, data and detailed case notes for each case;, • Ensure timely responses for consumer cases requiring call backs and follow up;, • Contribute to reporting of helpline trends and statistics. Job Qualifications: • BA or relevant advanced degree required., • Proficiency with MS Office required., • Extensive experience providing customer service assistance required., • Experience with SalesForce or other data management system strongly preferred., • Fluent in Spanish or a language other than English required., • Ability to provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the consumers, including individuals with limited English proficiency., • Strong communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications., • Ability to project patience, competence, and care for other people's welfare through oral and written communications., • Experience with and understanding of the health care system or demonstrated willingness to learn about it. Salary and Benefits: This position is union represented by local 1199 SEIU with an annual salary of $75,196.00 including comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, etc. Ability to travel across NYC and NYCHA sites. CSS currently offers a hybrid work environment requiring onsite work at CSS' office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must have their own wired internet connection. CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Call Center / Remote] - Anywhere in U.EST / Comprehensive Employee Benefits Package - As a Customer Service Representative, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and addressing concerns through phone and email communication; Maintain accu

Job DescriptionPATIENT EXPERIENCE COORDINATOR Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice. Responsibilities: • Deliver quality and compassionate care to every patient., • Reaching out to new patient leads (via phone and email)., • Following up and staying in touch with patients after consultations., • Registering new and returning patients., • Help arrange patient transportation as necessary to and from the office., • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc., • Protect patients’ rights by maintaining the confidentiality of personal and medical information., • Answering patients’ inquiries., • Keeping track of patients’ birthdays., • Filtering new patient leads., • Continuously assess the schedule ensuring optimum patient flow., • Monitor patient reviews and feedback., • Have fun and make sure patients are having fun too! Qualifications: • Bachelor's Degree required., • 3+ years experience in a medical office - Dental office preferred., • In-depth understanding of best practices for customer service and patient care., • Ability to work in a fast-paced environment., • Proficient computer skills., • Flexibility to work occasional evenings and weekends., • Must have an on-call mentality and able to help remotely at all times., • Must possess excellent interpersonal, organizational and communication skills.

Job Description Are you ready for an exciting opportunity? Generation Next Fertility is seeking an energetic, compassionate, detail-oriented, and highly organized individual to join our team as a Patient Care Coordinator. This role combines exceptional customer service with clinical and administrative support to ensure patients receive a seamless experience throughout their fertility journey. The Patient Experience & Care Coordinator serves as a key point of contact for patients, assisting with appointment coordination, physician follow-up, communication during treatment cycles, documentation, and overall patient support from initial inquiry through completion of care. The ideal candidate is patient-focused, proactive, professional, and able to thrive in a fast-paced healthcare environment. Job Responsibilities Patient Experience & Customer Service • Provides exceptional customer service to all patients, visitors, and team members., • Creates a welcoming, supportive, and compassionate environment for patients and their families., • Answers patient inquiries and serves as a resource throughout the patient journey., • Optimizes patient satisfaction through proactive communication and follow-up., • Assists in managing the patient waiting experience and communicates updates when appropriate., • Anticipates patient needs and helps alleviate patient concerns and anxieties., • Maintains reception and patient-facing areas in a professional manner., • Assists with patient check-in, check-out, scheduling, and medical record coordination., • Acts as a liaison between patients, physicians, clinical staff, and administrative teams., • Assists with answering and routing incoming phone calls. Clinical & Administrative Coordination • Scribes during physician consultations and follow-up appointments, ensuring accurate documentation within the electronic medical record., • Reviews physician instructions and communicates treatment plans, medication directions, testing requirements, and follow-up recommendations to patients., • Conducts patient outreach and follow-up throughout IVF, fertility preservation, donor, gestational carrier, and other fertility treatment cycles., • Sends and responds to patient portal messages, emails, and other patient communications., • Coordinates treatment milestones and assists patients in completing required steps throughout their care., • Documents patient interactions and communications accurately and in a timely manner., • Escalates clinical questions, concerns, or urgent matters to the appropriate provider or clinical team member., • Collaborates closely with physicians, nurses, care coordinators, financial coordinators, and administrative staff to ensure continuity of care., • Supports various clinical and administrative workflows as assigned. On-Call Responsibilities • Participates in a rotating Sunday on-call schedule, every 8 weeks., • Participates in weeknight on call shifts, every two weeks, • Saturday coverage every other week, • Provides reception and administrative coverage during assigned on-call shifts., • Assists with patient communication, appointment-related tasks, and operational support as needed., • Responds promptly to assigned administrative inquiries and patient service requests during on-call coverage. Additional Responsibilities • Maintains patient confidentiality and HIPAA compliance at all times., • Demonstrates professionalism, discretion, and sound judgment when handling sensitive information., • Participates in departmental meetings, training, and process improvement initiatives., • Performs other duties as assigned. Qualifications • Strong customer service, patient relations, and communication skills required., • Excellent verbal and written communication abilities., • Highly organized with strong attention to detail and problem-solving skills., • Ability to multitask and prioritize effectively in a fast-paced environment., • Positive, professional, and team-oriented attitude., • Ability to work independently while collaborating effectively with multidisciplinary teams., • Experience with electronic medical records and healthcare software preferred., • Proficiency with Microsoft Office Suite and general office equipment.

Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a collaborative environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll DoGuest Experience & Communication • Provide timely, professional, and personalized support to guests and clients by phone, email, and other approved communication channels, • Send accurate pre-arrival, arrival, stay-related, and departure communications within established timeframes, • Respond to guest inquiries, voicemails, emails, and service cases within established service levels, • Manage guest and internal cases from intake through resolution, ensuring timely follow-up and clear documentation, • Troubleshoot common access, Wi-Fi, television, utility, parking, and apartment-related concerns and coordinate additional support when needed, • Serve as an initial point of contact for guest concerns and appropriately escalate complex, urgent, or recurring issues, • Maintain accurate records of guest interactions, actions, decisions, and outcomes in Salesforce and other designated systems, • Support service recovery by coordinating corrective action and keeping guests and internal partners informedOperations & Coordination, • Coordinate apartment setups and deconstructs, arrivals, departures, inspections, and apartment-readiness activities, • Support utility setup and changes, internet and television services, parking arrangements, housekeeping, maintenance, and other apartment-related services, • Coordinate service appointments, vendor and building access, elevator reservations, Certificates of Insurance, and property-specific requirements, • Review inspection results and follow up on deficiencies that could affect apartment readiness or the guest experience, • Partner with properties, building management, vendors, and cross-functional teams to resolve operational needs and ensure effective handoffs, • Monitor open cases, tasks, deadlines, and service levels using Salesforce dashboards and other operational tools, • Maintain accurate documentation and supporting information for operational activities and billing, • Communicate delays, risks, roadblocks, and unresolved concerns to the appropriate stakeholdersCulture & Teamwork, • Collaborate with colleagues, properties, vendors, and cross-functional partners through timely and professional communication, • Maintain ownership of assigned cases and responsibilities from initiation through completion, • Participate in cross-training and provide coverage across Guest Operations based on business and staffing needs, • Maintain a calm, professional, and solutions-oriented approach during urgent, complex, or high-volume situations, • Identify recurring service issues or workflow gaps and share opportunities for improvement, • Embody Furnished Quarters’ Core Values of Care, Collaboration, Community, Challenge, and Career, • Participate in the rotating On-Call program, including evenings, weekends, and holidays, as business needs requireWhat You Bring, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • A proactive, team-first mindset Additional Details • This is a full-time, hourly position working in-office Monday through Friday, 9:00 AM – 5:30 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Physical requirements include the ability to read small print and use a computer Benefits • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits, • 401(k) with Company Match Furnished Quarters is proud to be an Equal Opportunity Employer. We believe diversity makes us stronger and are committed to building an inclusive environment where everyone can thrive, regardless of race, gender, age, ability, religion, or background. XWhEcc7owQ

Job Description Driver (CDL) - Substitute (On Call/As Needed) Position Type: Hourly (Non-Exempt) Hourly Rate: $24.00 Work schedule: Substitute driver, on call/as needed Hours & Days of Operation: Monday to Friday, 7:30 am - 3:30pm Location: 27-40 Hoyt Avenue South, Astoria, NY, 11102 HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. Job Summary Provides transportation to older adults for individual and group rides to grocery shopping, stores, museums, community centers, and social events and gatherings. Essential duties may include but are not limited to: • Safely transport older adults to and from group trips as scheduled., • Assist clients onto and off the van, when necessary, and be able to determine that need., • Ensure safety of clients on board by requiring use of seatbelts, wheelchair brackets, and other safety devices., • Legibly complete passenger log on a daily basis., • Collects participants’ contributions daily., • Perform administrative tasks in the office when required including answering the phone, communicating with older adults, recording contributions, contacting car service companies.Vehicle Maintenance:, • Maintain vehicle in clean and operating condition., • Inspect vehicle daily and report any operational or structural defects to supervisor., • Sanitize the bus after every individual and group ride., • Oversee routine maintenance, repairs, and cleaning of vehicle (fuel, oil changes, tires, etc.)., • Maintain gasoline and mileage records daily., • Organize vehicle repair log in maintenance books., • Pick up vehicle and return it to the garage at the end of the day., • Additional tasks that may be required. Qualifications: • Valid NYS Commercial Driver’s License with Passenger Endorsements and 1+ years of driving experience., • Commercial driving experience preferred., • Drivers must maintain Department of Transportation medical certificate with yearly drug testing., • Ability to read, write and speak in English,, • Must be able to use computer (Office, Adobe, Google workspace), and office equipment., • Bilingual in Spanish or Greek is desirable, but not required. Powered by JazzHR 0YmrzbJWhJ

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! This role will involve: • Cash Handling; Bank Procedures and Check-out Procedures, • Maintain superior customer service both in person and over the phones, • Answer phone with prompt and courteous attitude, • Guest Relations, • Will Call Window, • Running Ticket Program on Computer for Sales, • Processing Opening and Closing Paperwork, • Knowledge of Talent and Entertainment, • Have a positive attitude, • Keep a clean, well-groomed appearance This person will bring: Required: • Working Knowledge of Phone Handling, Cashiering, Customer Service, • Entry level knowledge of basic computer operation and Point of Sales systems, • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail, • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment, • Ability to type 30 wpm, • High School Diploma Preferred: • Previous Ticketing experience, • Working knowledge of Windows based PC programs Working environment is fast-paced • Position requires repetitive use of arms for answering busy phones and typing We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions. The expected compensation for this position is: $17.00 USD - $20.00 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.

Job Description YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Compensation: $27.00-$28.00 plus per hour, based on relevant experience. Location: 2169 86th Street, 2nd Floor, Brooklyn, NY 11214 (Bay Ridge) Schedule: Monday-Friday 9:00AM-5:00PM Onsite (Overtime available to staff cases) Responsibilities: We are looking for individuals with both home care coordination experience and are bilingual (Russian/Spanish/Creole and English). • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHA eXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining. Qualifications: • Prior home care Coordination experience (staffing cases), must be bilingual in Russian/Spanish/Creole and English, • Proficiency with HHA eXchange or similar scheduling platforms is a plus., • Ability to demonstrate patience, care, and empathy., • Excellent phone etiquette and communication skills., • Must be comfortable working in a fast-paced, team-oriented environment. Benefits We offer the Ultimate employee perks (literally)! • Paid Time-Off, • Medical Coverage, Vision, and Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance About Us Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care. Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description AKA Times Square is looking for a Guest Services Agent to serve as our guests and residents first point of contact and manage all aspects of their accommodation. The Guest Services Agent responsibilities include registering residents, managing reservations and providing information about suites, rates and amenities. If you have a knack for customer service and work experience in the hospitality industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our residents. Team Member Requirements: • Function as a representative of the Korman culture and standards to all Team Members and our residents., • Maintains regular attendance in compliance with the AKA standards., • Approach all encounters with residents and Team Members in a friendly, service-oriented manner., • Promotes a safe, secure and healthy work environment., • Maintains Resident/guest privacy and confidentiality by protecting all personal information., • Team Member should have intimate knowledge of surrounding area including but not limited to: restaurants, retail, arts, cultural activities, etc., • Familiar with emergency and safety procedures for your position. Responsibilities: • Responsible for completing daily shift reports., • Coordinating resident move-in and move-out materials, • Introduce property services and amenities to new arrivals and follow up with a warm call once the resident has settled into their suite., • Answering outside phone calls and directing to the appropriate department., • Call, confirm and customize all resident reservation requests to exceed residents' expectations during their stay, • Maintains resident confidence by maintaining service levels; garnering “repeat” visits, • Other duties as assigned. Desired Skills: • Minimum of one to two years of Guest Service experience preferred., • Demonstrated strong guest service skills., • Demonstrated problem solving and decision-making skills., • Demonstrated energetic, self-motivating and a “can do” positive attitude., • Proficiency in English (written and oral)., • Proven strong background in Room Operations Required Qualifications: • High school degree or equivalent., • Ability to be flexible with work schedule including nights, weekends and holidays., • Meticulous attention to detail, • Skills Needed: Motivational, verbal communication, written communication and manageability. Physical Requirements: • Must be able to lift up to 30 lbs., • Sits, stands, bends, stretches, lifts items and moves intermittently during working hours. ABOUT AKA TIMES SQUARE AKA Times Square provides an elevated home away from home in the heart of Manhattan. The property’s beautiful studios, one and two-bedroom suites, and premium penthouses provide an elegant alternative to weekly and month-to-month apartment rentals. Whatever brings you to New York City, you’ll enjoy personalized service, thoughtful amenities, and sophisticated touches that will enhance your stay. Our luxury serviced residences are ideal for modern nomads, those relocating to the city, or anyone seeking a comfortable base during renovations or transitional periods. The ideal location is perfect for both work and leisure, just steps from Times Square, Broadway theaters, luxury Fifth Avenue shopping, and the corporate and commercial hub of Midtown Manhattan. Enjoy a stroll in nearby Bryant Park, browse the renowned museums of the Upper East Side, visit the restaurants and shops of Hudson Yards or simply unwind in your suite — however you spend your stay at AKA, it’s sure to be inspired.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact: Are you a skilled and highly motivated Generator Technician who is looking to learn and grow in a fast-paced, challenging job in the Telecom industry? If so, Pearce has a career for you! Our Generator Technicians service and repair commercial generators on cell phone towers in your region. This role is a great match for independent, self-starters who are willing to travel. Core Responsibilities: • Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment, • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair, • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation, • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email, • Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings Specific duties may vary or evolve over time based on business and client needs. Core Experience: • Two or more years of experience with generator maintenance is preferred and a minimum of one year of intense work-related experience with generator and electrical maintenance-related software, hardware, and processes, • Thorough knowledge of generator installations, maintenance, and repair of Generators; knowledge of electronic, mechanical, and electrical components; moderate computer skills, • Basic knowledge of pertinent FCC/FAA/EPA/OSHA regulations Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. • This position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time, • Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly, • Must be willing and able to drive long distances, workday, evening, or night hours; overtime, emergency callouts, weekends, and holidays as required; must assume 24-hour on-call duty when assigned and be gone from home for extended periods of time, • Must be able to pass a DOT physical At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Job Description Join Cleanslate’s Team as a Territory Account Manager (TAM) for the Central/North NJ territory! Are you mechanically inclined and passionate about solving problems for customers? This role is primarily focused on service, maintenance, and technical support for an established customer base, with additional responsibility for maximizing existing accounts. You’ll play a vital role in keeping our customers’ operations running smoothly by maintaining equipment, resolving issues quickly, and ensuring they meet health and safety standards. After completing comprehensive training, you will take ownership of an established territory and become the go-to resource for customers in the long-term care, restaurant, and hospitality industries. What’s in It for You • Competitive compensation and commission based on account performance and territory success, paid weekly., • Paid training that includes job shadowing, structured field activities, and hands-on technical learning., • Comprehensive benefits: Health, Dental, Vision, Life Insurance, 401(k), Paid Time Off, Paid Holidays, and a flexible schedule., • Opportunities for advancement into leadership, technical specialist, or corporate roles., • Company-provided resources, including:, • A decaled company vehicle with gas card and E-ZPass., • A company credit card for business expenses., • PPE and all necessary tools to keep you safe and successful., • Work with a company that values good character, entrepreneurial spirit, positivity, pride, and customer experience., • Make a tangible impact by ensuring customers’ operations stay compliant, efficient, and safe through reliable service and maintenance., • Ideal for individuals who are looking to start their career and build into sales or leadership roles. What You Will Do Service & Technical Maintenance: • Install, service, and maintain warewashing, laundry, and dispensing systems to ensure optimal performance and compliance with local and federal health guidelines., • Diagnose and troubleshoot equipment issues, performing both routine maintenance and emergency repairs., • Provide hands-on demonstrations and training to customers on safe and effective use of equipment and products., • Proactively monitor customer sites and equipment to identify and resolve potential issues before they become problems., • Maintain accurate service records, manage parts inventory, and ensure systems are functioning reliably to minimize customer downtime. Account Support & Territory Optimization: • Manage and nurture relationships with an existing base of customers, ensuring high levels of satisfaction and retention., • Identify opportunities within existing accounts to expand product use and improve customer operations through tailored cleaning and sanitation solutions., • Serve as a trusted advisor by offering insights and recommendations that align with each customer’s unique needs and goals. Customer Service & Partnership: • Be the face of Cleanslate in your territory, delivering exceptional service and building long-term, solution-oriented relationships., • Proactively respond to customer needs - from answering technical questions to providing on-site support and product demonstrations., • Track product usage and manage account inventory to ensure customers have what they need, when they need it. Operational Excellence: • Plan and manage your schedule independently to meet customer needs in a timely and efficient manner., • Provide emergency support in person or over the phone as needed, including participation in on-call weekend rotations., • Contribute to a culture of continuous improvement by sharing insights from the field and collaborating with your team. Key Qualifications • Experience in customer service, field service, account maintenance, or a related technical service role., • Strong mechanical aptitude with skills in plumbing, electrical troubleshooting, and equipment maintenance., • Valid driver’s license and acceptable motor vehicle record., • Willingness to participate in on-call rotations, including nights, weekends, and holidays., • Ability to lift up to 50 lbs., stand, bend, stoop, and work in confined spaces as needed., • Must reside within 30 miles of the designated territory. Salary range: $55,000-65,000 D.O.E. If you have a passion for customer service, a knack for troubleshooting, and a drive to grow sales while maintaining strong customer relationships, we want to hear from you. Apply today to join our dynamic team!

Job Description Essential Job Duties and Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned Work Experience and Minimum requirements: • Exceptional written/oral communication, as well as, excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System a plus. Educational Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. Riverbay Corporation is an Equal Opportunity Employer. This is a part-time, per diem role. Shifts may vary between: 11:00 pm to 7:00 am, 7:00 am to 3:00 pm, 3:00 pm to 11:00 pm. (Schedule may vary based on department needs to include nights, weekends and holidays)

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 175 years. CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: Community Health Advocates (CHA); the CSS Navigator Network (CNN); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; the Independent Intellectual and Developmental Disabilities Ombudsprogram (IDDO) and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. The Community Health Advocates (CHA) program provides health insurance and access to care assistance to over 30,000 New Yorkers annually through a live-answer CHA Helpline and a network of 24 community-based organizations. CSS seeks to hire a temporary Helpline Coordinator to provide consumer assistance through the CHA Helpline. The CHA Helpline Coordinator will answer questions about health insurance tax forms; eligibility for health insurance; troubleshoot insurance problems; and provide assistance to health insurance consumers who are experiencing difficulties accessing care. Job Responsibilities: • Handle live answer telephone calls from health consumers who have questions or concerns about their health insurance tax forms, eligibility for health insurance coverage, how to access health care through a health plan, how to appeal a denial of coverage or care, how to access low-cost or free care;, • Assimilate and communicate information about consumer rights in the health care system;, • Ensure the proper recording of consumer information, data and detailed case notes for each case;, • Ensure timely responses for consumer cases requiring call backs and follow up;, • Contribute to reporting of helpline trends and statistics. Job Qualifications: • BA or relevant advanced degree required., • Proficiency with MS Office required., • Extensive experience providing customer service assistance required., • Experience with SalesForce or other data management system strongly preferred., • Fluent in Spanish or a language other than English required., • Ability to provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the consumers, including individuals with limited English proficiency., • Strong communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications., • Ability to project patience, competence, and care for other people’s welfare through oral and written communications., • Experience with and understanding of the health care system or demonstrated willingness to learn about it. Salary and Benefits: This position is union represented by local 1199 SEIU with an annual salary of $75,196.00 including comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, etc. Ability to travel across NYC and NYCHA sites. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must have their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Job Description Work experience requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System isa plus., • May also require one (1) to three (3) years Accounting/Bookkeeping experience. Job Duties/Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Performs general bookkeeping duties and budget analysis, as needed, as well as miscellaneous accounting duties., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Enters cooperators' monthly payments into Yardi System., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Compares inventory to computer and office records (such as received/un-received purchase orders, supply requisitions, work orders and invoices) to obtain current inventory., • Processes purchase requisitions, packing slips, invoices and chargebacks., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned. Education/Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, is a plus Testing:

Job Description Essential Job Duties and Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned Work Experience and Minimum requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System a plus. Education/Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, a plus Testing Requirements: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. . Reasonable accommodations may be made to enable a person to perform the essential functions of the job. Riverbay Corporation is an Equal Opportunity/Affirmative Action Employer. Schedule is 35 hours/week; Monday to Friday; hours to be determined by department; and may require flexible hours, nights, weekends and holidays

Job Description Company Overview At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business. About the Role The Field Services Specialist acts as NetCov’s representative at our client's office(s). A member of our Service Desk team, they are dedicated to a client, or clients, and will have a hybrid work schedule with some travel to client offices. The Field Services Specialist is passionate about building relationships, problem solving, and working within the NetCov team to provide an exceptional experience for our client. They are responsible for day-to-day support for our client, while also participating in our daily meetings and on call processes for NetCov’s entire client base. Accountabilities Client Relationship: • Represent NetCov’s at our client offices by exhibiting professionalism and kindness., • Consult with client users and primary contacts on their technical needs, analyze data and provide recommendations to NetCov team members on technology solutions Tier 1: • Use expertise to research and resolve technical issues via incident management procedures (ITIL based) with proper communication and documentation., • Liaise in improvements of systems in place, communicate features and facilitate improvements to maximize productivity and utilization, • As needed, help with implementation of new network components as part of project assignments (network and workstation)., • Educate client team members on appropriate workflow and process related to incident management and established goals and metrics. Incident Logging & Documentation: • Ensure NetCov has updated environment documentation needed to provide best-in-class support., • Use current PSA to document work performed in real time so that we can analyse trends in issues reported., • Leverage dashboarding tools to track daily and weekly metrics. Highlight and escalate challenges related to identified critical support KPIs to dedicated Team Lead. Service Delivery: • Participate in the Client Service Desk queue by answering calls within designated windows and providing support as needed and hitting the billable department standard., • Participate in rotating NetCov on-call schedules so that clients can depend on us 24/7 to meet their business needs., • Be accountable for following incident management process for all emergency related issues., • Perform proactive network health evaluations while onsite for recurring visits when needed., • Perform additional tasks and responsibilities as assigned by your manager, which may include duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for 5 days a week of on-sites at customer offices. Other duties as assigned Knowledge, Skills, and Abilities Required Technical Expertise: • Technical knowledge of current IT infrastructures including standard client/server models, network topologies, Windows and Mac OS, network protocols, virtualization, cloud systems and security, • Knowledge with Microsoft server and client OS, Active Directory, DNS, DHCP, Exchange/Office365, printing and Microsoft Office, • Knowledge of LAN/WAN connectivity designs, firewalls, switching and wireless Problem-Solving and Time Management: • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Criteria for Success • Associates Degree in Information Technology, Computer Science, Network Administration or related business field is highly desirable., • 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop Administrator, IT Specialist or similar position., • Industry certifications (e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA or similar) are highly desirable., • A people person who is an effective communicator, • Shows an interest in learning new materials and staying abreast of latest technical information; quickly learns new information. Why work at Netcov? • Innovative Solutions: Work with cutting-edge cybersecurity and IT services tailored to the financial sector’s evolving needs., • Competitive Compensation: Competitive base salary plus performance-based incentives and commissions., • Professional Growth: Access to continuous training, career development, and opportunities for advancement within a rapidly growing company., • Collaborative Culture: Join a team of passionate professionals who work together to solve complex challenges and deliver exceptional service to our clients. Role Logistics • This is a full-time position, • Standard hours based on defined business schedule; however occasional availability outside of these hours may be required to support urgent client needs or time-sensitive escalations, • Flexibility is expected during high-priority events or emergencies, and advance notice will be provided whenever possible., • This position will require participation in a recurring predetermined on-call rotation, • This position will require travel to client offices where locations will vary., • This position will require travel to the office on days where travel to client offices is not required., • This position may require travel to industry events, NetCov office locations, and NetCov events where locations will vary.

Job Description Join Cleanslate’s Team as a Territory Account Manager (TAM) for the Yonkers/Bronx, NY Area! Are you mechanically inclined and passionate about solving problems for customers? This role is primarily focused on service, maintenance, and technical support for an established customer base, with additional responsibility for maximizing existing accounts. You’ll play a vital role in keeping our customers’ operations running smoothly by maintaining equipment, resolving issues quickly, and ensuring they meet health and safety standards. After completing comprehensive training, you will take ownership of an established territory and become the go-to resource for customers in the long-term care, restaurant, and hospitality industries. What’s in It for You • Competitive compensation and commission based on account performance and territory success, paid weekly., • Paid training that includes job shadowing, structured field activities, and hands-on technical learning., • Comprehensive benefits: Health, Dental, Vision, Life Insurance, 401(k), Paid Time Off, Paid Holidays, and a flexible schedule., • Opportunities for advancement into leadership, technical specialist, or corporate roles., • Company-provided resources, including:, • A decaled company vehicle with gas card and E-ZPass., • A company credit card for business expenses., • PPE and all necessary tools to keep you safe and successful., • Work with a company that values good character, entrepreneurial spirit, positivity, pride, and customer experience., • Make a tangible impact by ensuring customers’ operations stay compliant, efficient, and safe through reliable service and maintenance., • Ideal for individuals who are looking to start their career and build into sales or leadership roles. What You Will Do Service & Technical Maintenance: • Install, service, and maintain warewashing, laundry, and dispensing systems to ensure optimal performance and compliance with local and federal health guidelines., • Diagnose and troubleshoot equipment issues, performing both routine maintenance and emergency repairs., • Provide hands-on demonstrations and training to customers on safe and effective use of equipment and products., • Proactively monitor customer sites and equipment to identify and resolve potential issues before they become problems., • Maintain accurate service records, manage parts inventory, and ensure systems are functioning reliably to minimize customer downtime. Account Support & Territory Optimization: • Manage and nurture relationships with an existing base of customers, ensuring high levels of satisfaction and retention., • Identify opportunities within existing accounts to expand product use and improve customer operations through tailored cleaning and sanitation solutions., • Serve as a trusted advisor by offering insights and recommendations that align with each customer’s unique needs and goals. Customer Service & Partnership: • Be the face of Cleanslate in your territory, delivering exceptional service and building long-term, solution-oriented relationships., • Proactively respond to customer needs - from answering technical questions to providing on-site support and product demonstrations., • Track product usage and manage account inventory to ensure customers have what they need, when they need it. Operational Excellence: • Plan and manage your schedule independently to meet customer needs in a timely and efficient manner., • Provide emergency support in person or over the phone as needed, including participation in on-call weekend rotations., • Contribute to a culture of continuous improvement by sharing insights from the field and collaborating with your team. Key Qualifications • Experience in customer service, field service, account maintenance, or a related technical service role., • Strong mechanical aptitude with skills in plumbing, electrical troubleshooting, and equipment maintenance., • Valid driver’s license and acceptable motor vehicle record., • Willingness to participate in on-call rotations, including nights, weekends, and holidays., • Ability to lift up to 50 lbs., stand, bend, stoop, and work in confined spaces as needed., • Must reside within 30 miles of the designated territory. Salary: $55,000-$65,000 If you have a passion for customer service, a knack for troubleshooting, and a drive to grow sales while maintaining strong customer relationships, we want to hear from you. Apply today to join our dynamic team!

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job Description Job Code 331 Department Name Thomas Shortman Fund General Admin Reports To Manager, Training Operations FLSA Status Non Exempt Union Code 53A Management No Work Schedule: Monday-Friday 11:00am-7:00pm Work Arrangement: While the Funds offers a Friday remote work option for eligible roles, this role requires an on-site presence on Fridays. Bilingual Differential: Additional Annual Compensation for Spanish fluency: $2,000/annually About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Office Manager and Evening/Weekend Manager, Shortman Services Representative works as a service representative for the Shortman Fund to assist participants with the training and scholarship benefits offered by the Fund. Essential Duties and Responsibilities: • Answering phone in a professional manner and fielding member requests including high volume Course Registration periods, • Providing excellent customer service in face to face and phone interactions with participants, • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards to provide customer service and education to participants in regards to Shortman Fund benefits and eligibility issues, • Displayed proficiency in or ability to learn processing systems: eligibility and presumptive eligibility process, LMS, V3, and online training fund systems, • Knowledge of course prerequisites and required certifications as outlined in Shortman catalog, • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility and course/seminar requests, • Ability to effectively communicate to members, • Perform other functions as necessary or assigned by Management, • Ensures assigned instructor grades are entered into LMS database, • Enter member updates in V3 database, • LMS QA Score: Review instructor LMS tasks for completion and accuracy; ensure errors are resolved within one week. Maintain acceptable score., • Maintain LMS and NYS DOL records for the Window Cleaning Apprenticeship program, • Maintain departmental standards on CISCO regarding Login, Ready State and Scorecard (quality monitoring)., • Ability to prioritize work and meet deadlines, • Excellent organizational and prioritizing skills, • Strong ability to multitask using oral, visual and tactile senses simultaneously, • Flexibility with work schedule, • Ability to travel locally to other training sites as required, • Strong oral and written interpersonal skills, • Demonstrated customer service orientation, • Ability to effectively operate in fast-paced work environment, • Excellent listening skills, • Detail oriented with excellent organization and communication skills, • Experience working directly with customers, • Performs other functions as necessary or as assigned Qualifications (Competencies): • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications, • Typing 40+ words per minute, • Strong analytical, problem solving and decision-making skills Soft Skills (Interpersonal Skills): Education: High School diploma, GED or equivalent experience!! Call Center experience and Customer Service background is a plus Language Skills: Fluently read, write and speak Spanish and English. Additional language(s) abilities a plus Reasoning Ability: High Certificates, Licenses, Registrations: None Shift Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job DescriptionDescription: Security Dispatcher in Jersey City • Must have Scheduling Program Experience, • Overnight & Evening Schedule, • Security Dispatcher experience preferred, • Pay rate is $25.00 per hour Guardian Security Services is seeking highly motivated personnel to work as a dispatcher in our Jersey City, NJ office. Who Are We: Guardian Security Services, Inc. is a full-service, manned, security provider serving the tri-state region since 1972. We offer an array of personnel, such as Unarmed Officers, Fire Life Safety Directors, Fire Guards, Roving Patrol, Concierge and Front Desk Personnel, to fit any building or venue’s requirements. Guardian Dispatch is a growing division at the forefront of improving employee and customer service. Our team members are passionate about growth, innovation and collaboration. We encourage all our Dispatchers to think outside the box and challenge the “that’s what we’ve always done” approach. Qualifications & Responsibilities: Heavy phone use contacting and scheduling employees for callouts through our schedule management system. You will be responsible for updating schedules, calling sites to check up on personnel, taking messages from employees to relay to management, and performing administrative work. · High School graduate (some college education is preferred). · Previous experience in security dispatching and managing multiple schedules or as a Security Manager · WinTeam software experience a plus* · Ability to use computer, enter basic data and perform email functions. · Ability to maintain accurate routine logs and reports. · Able to follow all procedures and protocols consistently · Courteous telephone manner. · Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. · Ability to be an effective team member. · Good organizational skills. · Customer service and service delivery orientation. · Ability to maintain professional composure when dealing with unusual circumstances. · Must have good decision making skills · Understand standard security practices · Capable of covering open post and effectively managing schedules Salary: $25.00 per hour A more extensive explanation of the job duties and responsibilities explained during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility. Requirements:Requirements • Experience with Scheduling Program is a MUST, • WinTeam software Experience is a plus, • Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner., • Incident assessment: Evaluate the severity of each call to prioritize responses and determine the appropriate level of security response., • Dispatching security personnel: Assign the most qualified security guard or concierge based on location, situation, and available personnel to each shift., • Communication management: Maintain clear and concise communication with employees, management and clients, providing updates and instructions as needed, • Incident reporting: Document details of each incident, including timestamps, locations, and actions taken.