Answering phones jobs in Spring Valley, NYCreate job alerts

Job description Advanced Management is seeking a highly detail-oriented and organized bilingual secretary fluent in both Spanish and English. This role requires strong communication skills, accuracy, and the ability to manage multiple responsibilities efficiently. The ideal candidate must be proactive, reliable, and comfortable handling sensitive tenant and financial information. Key Responsibilities:Rent Collection & Tenant Communication Collect rent payments at the office door, ensuring proper documentation and receipts are provided to tenants. Maintain an accurate record of payments received and outstanding balances. Follow up with tenants regarding late payments and coordinate payment plans if necessary. Send rent increase notices and other official correspondence to tenants. Track tenants facing eviction and communicate with the attorney to ensure proper legal procedures are followed. Administrative & Office Support Answer incoming phone calls, log maintenance requests, and ensure prompt follow-up. Accurately record and organize maintenance issues, ensuring proper resolution and follow-up with tenants and maintenance staff. Draft, edit, and send letters, emails, and official communications in both English and Spanish. Prepare bank deposits and maintain accurate financial records of transactions. Keep organized files of tenant agreements, notices, and other important documents. Assist with general office management and administrative support tasks. Job Requirements: Fluency in both Spanish and English (spoken and written). Strong attention to detail – accuracy in handling payments, legal documents, and correspondence is crucial. Excellent organizational skills – ability to manage multiple tasks and maintain accurate records. Professional and courteous demeanor – ability to communicate effectively with tenants, attorneys, and colleagues. Ability to handle sensitive financial and tenant information with confidentiality and discretion. Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn property management software. Experience in property management or administrative support is a plus. Job Details: Job Type: Full-time Pay: $17.00 - $22.00 per hour (based on experience) Benefits: Flexible schedule Paid time off Parental leave Schedule: Monday to Friday Work Location: In-person Why Join Us? This is a great opportunity for a detail-oriented professional looking for a stable, rewarding position in a welcoming and fast-paced work environment. Job Type: Full-time Pay: $17.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Parental leave Schedule: Monday to Friday Application Question(s): What Are Your Future Career Goals?" is this a short term or a long term position you are looking for Education: High school or equivalent (Preferred) Experience: Office: 1 year (Required) Language: English (Required) Spanish (Required) Work Location: In person