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Job Description Location: Cerritos (On-site) | Full-Time | Hourly Rate: $19/hr The Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. This position serves as the initial point of contact for service-related inquiries and plays a key role in maintaining customer satisfaction and retention. Responsibilities: 1. Customer Communication: • Respond promptly and professionally to incoming service inquiries via phone, email, and chat., • Engage with customers to understand their service needs and provide relevant information. 1. Appointment Scheduling: • Schedule service appointments based on customer preferences, vehicle availability, and service department capacity., • Efficiently manage the service advisor's schedule to optimize appointment slots. 1. Follow-Up and Confirmation: • Confirm appointments with customers and provide any necessary pre-appointment instructions., • Follow up with customers to ensure satisfaction after service visits. 1. Data Entry and Documentation: • Accurately enter customer information, service requests, and appointment details into the dealership's CRM system., • Maintain organized records of customer interactions and appointments. 1. Product Knowledge: • Stay up-to-date with the dealership's service offerings, pricing, and promotions., • Provide accurate information and answer customer questions regarding services and maintenance. 1. Team Collaboration: • Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers., • Communicate any special customer requests or concerns to the appropriate team members. 1. Customer Satisfaction: • Strive to exceed customer expectations by delivering excellent service and addressing any concerns or issues promptly., • Gather and report customer feedback to management for continuous improvement. Qualifications: • High school diploma or equivalent; some college coursework preferred., • Previous experience in a customer service or call center role is advantageous., • Knowledge of automotive services, maintenance, and repair terminology is a plus., • Strong communication skills, both written and verbal., • Proficiency with computer systems and CRM software., • Excellent organizational and time-management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Customer-focused attitude with a commitment to delivering exceptional service., • Flexibility to work evenings, weekends, and holidays as needed. Requirements: • Reliable transportation., • Willingness to undergo training and stay current on automotive service trends., • Commitment to maintaining a professional and courteous demeanor when interacting with customers., • Ability to handle high call volumes and stressful situations calmly and professionally., • Full-time availability. You’ll also need to be at least 18 years old, • Strong communication skills with both Norm Reeves staff and guests, • Be able to work comfortably both with guests in-person and via phone calls, • A professional appearance and work ethic, • Excellent organizational and follow-up skills, • Ability to multi-task in a fast-paced environment What We Offer: • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth., • Invest in Yourself – Tuition Reimbursement, • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving., • Enjoy Complimentary Group Life Insurance for Added Peace of Mind., • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team., • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location., • Secure Your Future - Build Wealth with 401k Matching, • Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job DescriptionBenefits: • Opportunity for professional growth, • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Location: Allied Health Solutions Medical Group – Inglewood, CA Job Type: Full-Time Department: Call Center / Administrative Support Allied Health Solutions Medical Group is an outpatient medical clinic committed to delivering high-quality, compassionate care to our patients. We are currently seeking a professional, organized, and patient-focused Medical Call Center Representative to join our team. This role plays a key part in ensuring smooth communication between our patients, staff, and providers. The clinic is located in Inglewood, California. This is a full-time position from Monday to Friday, 8:30 AM to 5:00 PM. Key Responsibilities • Answer large volume of incoming calls promptly and professionally, using proper phone etiquette., • Log and distribute messages accurately; respond to voicemails and messages from the Remote Call Center., • Address patient inquiries related to prescriptions, referrals, authorizations, and other requests., • Schedule appointments for all patients across the clinic., • Monitor and respond to email communications via info@alliedhealthsolutions.com, as well as messages through Tebra and Office Ally., • Process and prepare invoices for patient forms., • Process medical records request to 3rd party insurances on request, • Retrieve, process, fax, email, and log all incoming patient forms and documents, • Ensure all documentation is accurate and compliant with healthcare standards.Front Desk Support, • Assist Front Desk staff with check-ins and general administrative tasks as needed., • Maintain professionalism and adhere to all Allied Health Solutions policies and procedures., • Foster a respectful and collaborative team environment.Administrative Duties, • Process and follow up on EDD (Employment Development Department) claims for patients., • Train and become proficient in eScript processing; follow up and respond to all eScript inquiries in a timely manner., • Coordinate and fulfill medical records requests efficiently., • Support administrative functions as needed., • Attend at least four staff meetings or training sessions per month, preferably on Fridays.Qualifications, • Associate degree or higher qualifications in healthcare administration or equivalent training is required., • At least 2 years full time experience in a similar position., • Prior experience in a healthcare or call center setting strongly preferred., • Knowledge of medical terminology, scheduling software (e.g., Office Ally and Tebra), and healthcare administrative workflows is a plus., • Excellent communication, organizational, and multitasking skills., • Strong attention to detail and ability to work independently and as part of a team., • Bilingual (English/Spanish) is a plus.Benefits, • Competitive pay, • Health, dental, and vision insurance, • Paid time off and holidays, • Supportive team environment, • Opportunities for professional growth

Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company—providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As a Call Center Representative you'll be the voice of TIMEPROOFUSA, connecting with homeowners over the phone and introducing them to our premium roofing solutions. You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! What You'll Do • Make outbound calls to homeowners through warm leads — no cold calling from scratch!, • Answer inbound calls to address customer inquiries and deliver exceptional customer service, • Educate prospects by conducting brief, over the phone product demonstrations on TIMEPROOFUSA's roofing services — no pressure selling., • Qualify interested homeowners and schedule follow-up appointments for our Sales Representatives., • Meet and exceed daily/weekly KPIs - dials per hour, appointments set, conversion rates, etc, • Overcome objections and guide homeowners through the benefits of residential roofing projects What's In It for You • $21hr + bonuses — Top performers earn $25hr–$35hr after bonuses, • Full Benefits Package --- Medical, Dental, Vision, 401k and PTO, • Paid training and mentorship from industry-leading experts, • Growth opportunities — advance to Senior Caller, Team Lead, Call Center Manager, or Regional Director positions, • High-energy, supportive team culture built on integrity, recognition, and fun What It Takes to Succeed • Strong communication skills — clear, upbeat, and confident on the phone., • Resilient and positive attitude — you can handle objections and keep your energy high., • Basic computer literacy — comfortable navigating CRMs, phone systems, scripts, and Microsoft office applications, • Ability to submit to and pass a Background Check, • Ability to adapt and thrive in a high call volume environment About Us TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time. Our core values—People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future—aren't just words on a wall. They drive how we build, lead, and win together. If you're the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that's changing the industry, this is your moment. Apply today, take the next step in your career, and let's build something extraordinary together.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Flexible schedule, • Opportunity for advancement, • Training & development Benefits/Perks • Competitive Compensation\, • Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: • Manage high call volume in a fast-paced environment, • Actively listen to customer concerns and provide effective solutions, • Build rapport with customers to foster loyalty, • Utilize CRM software to accurately document customer interactions, • Meet performance metrics, including call handle time and customer satisfaction Qualifications: • Excellent verbal and written communication skills in English and Spanish, • Strong problem-solving and decision-making abilities, • Proficiency in computer systems and customer relationship management (CRM) software, • Ability to multitask and prioritize tasks effectively, • A positive and can-do attitudeJoin our team and make a difference in the lives of our customers!

Job Description Are you a friendly and service-oriented professional with excellent communication skills? Do you excel at multitasking and problem solving? We’d like to welcome a Call Center Representative (Member Contact Center Representative I) responsible for servicing our members’ needs by providing friendly, prompt, and efficient service to our Member-owners over the phone or online. REQUIREMENTS & RESPONSIBILITIES • Provide support and information to the Credit Union’s current and potential members., • Responsible for managing large amounts of inbound and outbound calls with a smile in your voice., • Accurately perform transactions, provide information, and conduct account maintenance and research, while providing the highest level of service., • Maintain a friendly and positive composure in all levels of communications., • Respond to callers regarding all Credit Union products and services inquiries over the phone., • With direction from leadership, use sound judgement while balancing Membership loyalty with a dedicated focus on protecting Credit Union assets. Note: LBS Financial is normally open for business Monday – Saturday. Your individual department needs may vary and you will be provided a specific work schedule based on business needs. In order to accommodate the needs of our Membership, it may be necessary to adjust individual work schedules to meet the needs of the department and our Membership. EDUCATION & EXPERIENCE PREREQUISITES • High School graduate or equivalent., • Pleasant personality and phone voice, including excellent telephone manners and technique., • Ability to learn quickly., • Ability to use online computer terminal and standard office equipment., • Ability to multitask., • Ability to retain simple and complex Credit Union policies and procedures., • Call Center experience preferred., • Customer service experience preferred. BENEFITS & TOTAL REWARDS • Medical, Dental, and Vision 100% employee-only plans paid by LBS, • 12 Paid Holidays, 3 weeks PTO, and Sick Time, • Defined Benefit Pension Plan, • 401(k) and Roth(k) Retirement Plans, • Insurance: Life, AD&D, LTD, • Critical Illness, Accident Insurance, and Hospital Indemnity, • Educational Reimbursement, • Paid Volunteer hours, • Loan discounts and free branch services, • Discount entertainment: movie tickets, travel, car rentals, and much more, • Wellness Benefits starts 1st of the month following 30 days of employment PAY RANGE In accordance with California’s Pay Transparency Act, the expected salary range for this position is between: $19.75 - $21.25 Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law. External Candidates: As part of our screening process, LBS Financial conducts background investigations on candidates who are extended an offer and who agree and authorize us to do so. This investigation will include: • Employment Verifications - Employment Dates & Job Titles, • Credit Report, • Criminal Records Search, • Social Security Search, • Governmental Registries Search Additionally, candidates must be eligible to be bonded through a fidelity bond to cover employee loss and risk. Internal Candidates: As an Employer of Choice, LBS Financial strives to support our employees’ career growth and encourage employees to apply for job opportunities for which they believe they are qualified. The Credit Union may interview outside as well as internal candidates. For additional information about our Credit Union and to apply for this opportunity, please visit our website at www.lbsfcu.org/careers. Equal Opportunity Employer. Monday-Friday 8:30-6:00, Saturday 9:00-2:00 40 Hours weekly

Job Description Job Purpose The Call Center Representative will help maintain a smooth patient flow through communication between patient, provider, Medical Assistant (MA) and other clinic support staff, while performing other duties as needed. The Call Center Representative reports to the Administrative Supervisor. Standard Requirements • Is knowledgeable of HIPAA and Patient Rights and ensures an atmosphere that allows for the privacy, dignity, and well-being of all in a safe, secure environment. Supports and cooperates with specific procedures and programs for: • Safety includes universal precautions and safe work practices, established fire/safety/disaster plans, risk management, security, reporting and correcting unsafe working conditions, equipment repair, and maintenance needs., • Confidentiality of all data, including Client, Employee, and Operations data., • Quality Improvement and compliance with all regulatory requirements., • Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal, discriminatory behavior. Supports and participates in joint teamwork: • Cooperates and works together with all co-workers., • Uses tactful, appropriate communication in sensitive and emotional situations., • Follow up with supervisor or co-workers regarding reported complaints, problems, and concerns., • Completes requirements for training anti-harassment, policies and procedures, and other work duties as assigned. ESSENTIAL FUNCTIONS • Handle a high volume of inbound calls from patients, insurance companies, and other medical facilities in a timely and professional manner, • Accurately assess a caller’s needs and efficiently route the inquiry to the appropriate personnel/channel, • Determine the urgency and nature of patient calls by performing a triage and direct to the appropriate department as needed, • Provide excellent internal and external customer service, exceptional communication, and critical thinking,, • Perform administrative tasks such as creating, managing, and scheduling appointments, including checking insurance eligibility, • Coordinate communication utilizing a variety of tools (i.e., email, EMR, Teams, soft phone applications, etc.) with colleagues and care teams, • Verify patient’s appointment on CSC’s electronic medical record (EMR), Nextgen, and accurately obtain patient information, verify insurance coverage, and prepare encounter, • Check and correct any additional system alerts in Nextgen, • Participate in quality improvement projects, • Ability to speak clearly, distinctly, and pleasantly on the telephone encounters while maintaining professionalism, • Assist with cancellation and rescheduling of appointments, • Ensure complete and accurate data entry during the telephone patient registration process, • Provide general information (i.e., directions, scope of services, available programs) to patients and/or potential clients, • Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency, • Perform general office support duties and correspondence., • Knowledgeable and promote services that Behavioral Health Department and CSC provides, • Assist with monthly outreach and educational events and support in various administrative and program areas as needed., • Required to travel to office clinics, events, and other activities as needed., • Greets clients, participants, and/or visitors at the clinic or facility., • Perform other job-related duties as assigned based on the needs of BHD/CSC. QUALIFICATIONS • Minimum educational requirement is a high school diploma, with Associate-level or Bachelor’s degree preferred., • Experience in administrative work and in community services is preferred., • Bilingual, including the ability to read and write, in English and Chinese (Cantonese and/or Mandarin) required., • Comfortable and knowledgeable about the healthcare and/or behavioral health industry., • Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail, and conformity to procedure required., • Good customer service, communication and interpersonal skills, including the ability to coordinate and cooperate with others are required., • Self-motivated, self-driven, and able to work independently within the scope of assigned tasks with minimum supervision., • Experience preparing written reports, correspondence, and other documents required., • Problem-solving skills, resourceful, critical thinker, and flexible in response to changing environments and needs., • Ability to work in a fast-paced, high-intensity environment., • Proficient in word processing and data entry using Microsoft Word, Excel, and Outlook and other data systems., • Must be able to remain in a stationary position 50% of the time as most duties for this role are performed on a computer or phone in a cubicle or shared working space., • Has reliable Transportation., • Successfully meet the post-offer/pre-hire physical, and fingerprint, requirements and receive an eligibility status for the Level II Background Check required by the State of California.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Opportunity for advancement, • Training & development Benefits/Perks • Competitive Compensation and Benefits, • Bonus Based on Performance, • Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: • Manage high call volume in a fast-paced environment, • Actively listen to customer concerns and provide effective solutions, • Build rapport with customers to foster loyalty, • Utilize CRM software to accurately document customer interactions, • Meet performance metrics, including call handle time and customer satisfaction Qualifications: • Excellent verbal and written communication skills in English and Spanish, • Strong problem-solving and decision-making abilities, • Proficiency in computer systems and customer relationship management (CRM) software, • Ability to multitask and prioritize tasks effectively, • A positive and can-do attitudeJoin our team and make a difference in the lives of our customers!

Job Description Inbound/Outbound Call Center Representative Location: Artesia, CA Job Type: Full-Time Department: Patient Services Reports To: Call Center Supervisor About Us We are a fast-growing dental organization committed to delivering exceptional patient care and service. Our call center team plays a vital role in ensuring patients receive timely support, accurate information, and a welcoming experience from the moment they call. About the Role We’re looking for a friendly, detail-oriented Inbound Call Center Representative to be the first point of contact for patients calling our dental network. You’ll play a key role in delivering exceptional customer service, answering questions, scheduling appointments, and ensuring every caller feels valued and supported. Key Responsibilities • Answer incoming calls from patients regarding appointments, services, billing, and general inquiries., • Schedule, confirm, and reschedule dental appointments using practice management software., • Provide accurate information about dental procedures, insurance coverage, and office policies., • Handle patient concerns with empathy and escalate complex issues to appropriate departments., • Maintain detailed and accurate records of all interactions in the Practice Management Software (PMS) system., • Collaborate with dental office staff to ensure smooth patient flow and communication., • Uphold HIPAA compliance and protect patient confidentiality at all times. Qualifications • High school diploma or equivalent; associate degree is a plus., • Prior experience in a call center or customer service role, preferably in a dental or healthcare setting preferred, • Excellent verbal communication and active listening skills., • Proficient in using scheduling and PMS software., • Ability to multitask and remain calm under pressure., • Bilingual (especially Spanish) is highly desirable. What We Offer • Competitive hourly wage + performance incentives, • Paid training and career development opportunities, • Health, dental, and vision insurance (for eligible employees), • Supportive team environment with room for growth, • Employee discounts on dental service

Job DescriptionDescription: RCTV is looking for full-time Call Center Representatives to work on-site at our Torrance, CA location. This position is not remote. We are currently hiring for Tuesday–Sunday shifts that starts 3PM-11:30PM. This role provides potential for growth within the department and company, as we actively identify strong performers for promotion. The RCTV Call Center operates 7 days a week, 365 days a year. Working late nights, early mornings, weekends, and holidays may be required. The ability to work on any schedule is essential, including weekends. As a Call Center Representative, you will answer calls from potential customers interested in our products featured during our media ads Responsibilities • Answer incoming calls from potential customers., • Identify and address customer needs courteously and professionally., • Work with internal departments to enhance customer experience., • Educate customers on products featured in our televised shows., • Deliver an exceptional customer experience, • Assisting with customer service-related call., • Be available to cover a shift in a Leads absence, • Other duties as assigned Qualifications: • Strong verbal and written communication skills., • Ability to build rapport with diverse customers., • Positive attitude with a desire to learn., • Adaptability, remaining calm and professional during each call., • Accurate data entry skills., • Strong commitment to customer service excellence. Schedule: Monday: OFF Tuesday: 3:00pm - 11:30pm Wednesday: 2:30pm - 11:00pm Thursday: 3:30pm - 12:00am Friday: OFF Saturday: 2:30pm - 11:00pm Sunday: 3:30pm - 12:00am Requirements • Ability to sit and work at a computer for extended periods., • Punctuality and reliability are essential, even with our relaxed, casual work environment., • Must be available to work Saturday nights., • Reliable means of transportation. Benefits: • Competitive salary, commensurate with experience., • Comprehensive benefits package including health, dental, vision, and 401(k) matching., • Opportunities for growth, professional development, and leadership impact., • Pay is 22HRRequirements:, • Ability to sit and work at a computer for extended periods., • Punctuality and reliability are essential, even with our relaxed, casual work environment., • Must be available to work Saturday nights., • Reliable means of transportation. Benefits: • Competitive salary, commensurate with experience., • Comprehensive benefits package including health, dental, vision, and 401(k) matching., • Opportunities for growth, professional development, and leadership impact., • Pay is 22HR

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Opportunity for advancement, • Training & development Job Summary We are seeking a friendly and professional Call Center Representative to join our team in the City of Burbank, CA. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionSalary: 24.28 - 27.00 Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law enforcement employees and their families since 1936. To enhance the quality of life for the law enforcement community by serving as a trusted partner, we provide rewarding financial solutions through exceptional service. Position Summary Our Call Center is seeking a Member Experience Representative with a minimum of 1 year of banking experience to join our team to provide a high level of Member service in a fast-paced Member Contact Center. This person will answer Member telephone and/or electronic inquiries, and provide information and assistance in accordance with credit union policy. This is a hybrid-based position with a minimum of 2 days in the Van Nuys office required and supports all facets of the day-to-day operations and/or projects within the Member Contact Center. This position collaborates with teammates and the broader associate population to support a wide range of projects and initiatives supporting our corporate and branch workforce population alike and will be focused on streamlining processes and providing exceptional service to all associates and members. What Youll Do • Assist Members within a Call Center / Contact Center environment., • Maintain a high level of Member service, etiquette, knowledge and solutions., • Assist Members with balance inquiries, statement requests, stop payments, credit and debit card inquiries, transfers, payments and other account-related needs., • Assist Members with savings information including IRA and term share certificates, including opening., • Assist Members with loan information including all consumer and real estate loan products and rates., • Support credit union technology, educate members of all available delivery channels such as Online and Mobile banking, Bill pay, Zelle, External transfers, GoDep etc., • Resolve member inquiries and problems as the first point of contact., • Enter details into the database system and follow up with members., • Effectively handle member concerns on their own or escalates to his/her supervisor for resolution. Minimum Qualifications • High school diploma, GED or equivalent required. Education and Certificates/Licenses • 1 to 3 years of similar or related experience required. Required Skills/Abilities • Fluent English language skills required. Ability to read, analyze, explain, and interpret complex documents and concepts. Ability to respond effectively to complex and sensitive inquiries or complaints., • Personal computer advanced level literacy in various Microsoft 365 applications and the internet., • Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Physical Demands:These are the general physical demands that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a hybrid office and remote location-based position involving primarily non-manual labor. Reliable, predictable, on-time attendance is essential, particularly to assure supervisory duties are fulfilled. The associate will spend most of the working time sitting, standing, or walking, including significant time using computers. Position requires repetitive hand movements, the daily ability to focus on several tasks at one time, analyze data and draw conclusions, quickly and accurately perform mathematical computations, analyze, and explain complex information, communicate frequently with others in person, over the phone, via electronic communications, and in group presentations. The associate must occasionally be able to travel among the branches. The position may include occasional lifting of up to 10 lbs. At LAPFCU, we support diversity, and we are an equal opportunity workplace. We have a generous benefits package and love what we do!

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Benefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative for Plumbing and/or HVAC, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description PAY RATE: $16.90 PH Job Title: Donor Services Representative: Join Our Team, Fuel Our Mission The Opportunity: Are you a natural problem-solver who thrives on collaboration? Do you want your work to have a clear, positive impact? We are looking for a new Contact Center Donor Services Representative to join our team in a dynamic, ever-evolving environment. If livestream and digital engagement opportunities sound intriguing, we want to talk to you! Your Contribution: • Be a Customer Service Hero: Answer donor inquiries with efficiency and a helpful attitude, aiming for First Contact Resolution, • Moderate livestream sales: Serve as the voice of our brand during live virtual sales, engaging with viewers and answering questions in real-time., • Be our brand and product expert: Leverage your knowledge of clothing brands and trends to assist livestream shoppers and donor inquiries., • Uphold our standards from afar: Ensure compliance and a great customer service experience by monitoring live feeds from our donation locations., • Grow with our mission: Participate in ongoing training to expand your skills as our department and services evolve. Who We're Looking For: • High School Diploma or GED Required, • An agile thinker who loves solving puzzles and finding creative solutions for our Supporters, • A team player who actively collaborates with colleagues, yet thrives on working independently, • Someone with great written and verbal communication skills who can adapt their tone and messaging for any situation, • A genuine passion for our mission and the communities we serve What We Offer: A vibrant, supportive, mission focused work environment where your ideas are valued and your contributions matter. We’re all in this together, and we can’t wait to welcome you to our team. GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB FUNCTIONS: • Ability to work with independence to resolve Supporter requests for First Contact Resolution., • Ability to complete multiple tasks concurrently., • Utilize effective oral and written communication skills to produce an excellent experience with every Contact., • Receive inbound omnichannel contacts from current and potential supporters, providing exceptional contact experience., • Answer questions and assist in the resolution of supporter questions and issues., • Complete daily outbound campaign contacts to Omnichannel markets., • Provide timely and accurate responses to supporters using preferred communication channel(s), email, text, chat, phone, etc., • Actively participate in all Contact Center training as required., • Achieve or exceed key performance metrics Quality Assurance requirements., • Originate relationship and correct applications for vehicle donations, The Salvation Army Office of Family Services of Orange County, and other TSA Programs. QUALIFICATIONS: • High School Diploma or GED is required., • Ability to communicate with excellent written and oral skills., • Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues., • Required typing speed of 40 WPM., • Required to pass typing, spelling, and reading comprehension test., • 1-2 years of work experience in customer service preferred. PHYSICAL REQUIREMENTS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: • Ability to sit, walk, stand, bend, squat, climb, kneel or twist on an intermittent or continuous basis., • Vision abilities include close vision and distance vision and ability to adjust focus., • Ability to grasp, push, and pull objects such as files, file cabinet drawers, and other office equipment., • Ability to communicate clearly on the telephone; speak and hear., • Ability to lift up to 25 lbs. on occasion., • Ability to perform various repetitive motion tasks.

Description CT Technologist - CT Scan at Providence St. Joseph Medical Center in Burbank, CA. This position is Per Diem and will work <80>-hour, Variable shifts. Providence St. Joseph Medical Center is proud to be Magnet® recognized, the nation’s highest recognition for nursing excellence. The American Nurses Credentialing Center’s Magnet Recognition Program® recognized the hospital’s nursing team for exemplary patient care, nursing practice collaboration, patient outcomes and nursing research. In addition, Providence St. Joseph is recognized as one of the best regional hospitals in 11 types of care by U.S. News & World Report. Under the direction of the Department Director, the day-to-day supervision of the Lead Technologist and/or Manager and in close collaboration with the Radiologists, the CT Technologist performs a variety of diagnostic imaging procedures and related activities according to department standards utilizing age-specific criteria. Serves as a customer service representative to patients, their families, the public, and the medical staff. Participates in quality control, performance improvement, and organizational improvement activities. Serves as a clinical and technical resource to other technologists and to the radiologists. Participates in call schedule and remains flexible with job assignments and shifts to meet staffing needs of the department. Providence caregivers are not simply valued – they’re invaluable. Join our team at St Joseph Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: • Coursework/Training: Graduate of an accredited Radiologic Technologist school or program., • Upon hire: California Radiologic Technologist., • Upon hire: National Provider BLS - American Heart Association., • Upon hire: National Registered Technologist - Radiography - American Registry of Radiologic Technologists., • Within 1 year of hire: National Registered Technologist - Computed Tomography. Preferred Qualifications: • 2 years of experience in a hospital or outpatient imaging center performing pediatric and adult CT scans. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 443194 Company: Providence Jobs Job Category: Diagnostic Imaging Job Function: Clinical Care Job Schedule: Part time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7001 PSJMC CT SCAN Address: CA Burbank 501 S Buena Vista St Work Location: Providence Saint Joseph Medical Ctr-Burbank Workplace Type: On-site Pay Range: $50.39 - $75.02 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Keywords: CT Technologist, Location: Burbank, CA - 91506

Job Description JOB DESCRIPTION Responsible for performing customer service function by handling all travel arrangements and responding to all travel related inquiries in order to meet customers’ needs and promote ANA. Principal Accountabilities 1. Performs Customer Service Functions, 2. Performs General Administrative Functions SKILLS AND QUALIFICATIONS REQUIRED: 1. Japanese/English bilingual • Japanese – Proficient, • English – Read, Write, Speak 1. Ability to work 8 hours shifts, and work weekends and holidays, 2. Good dependability record, 3. Ability to operate interactive computer terminals and telephone equipment such as handsets and headsets for long periods of time, 4. Excellent verbal communication skills, 5. Reading comprehension skills, 6. Interpersonal skills, 7. Listening skills, 8. Analytical skills

Job Description The Call Center Representative is responsible to successfully handle all incoming phone calls. .This person must be able to answer all questions regarding services provided by facility. and other general questions. They will also be responsible to forward any detailed concerns to appropriate department for further assistance and referrals. This position must portray the utmost professionalism and courtesy. ESSENTIAL FUNCTIONS: • Answer all incoming phone calls within 3 rings in a professional, friendly, and courteous manner., • Efficiently locate the patient's account and understand their question / concern., • Document the details of the phone call and their concern accurately as instructed according to departmental standards, policies, and procedures., • Accurately maintain call center statistics via the use of our electronic tasking system., • Process information into systems as assigned in a timely manner and according to departmental standards, policies and procedures., • All other duties as assigned. Qualified Candidate will demonstrate strength in the following:: ·Extraordinary customer service skills, including telephone voice use and knowledge of service verbiage. ·Excellent communication skills, both verbal and written. ·General computer skills required, including the ability to use the internet and learn other computer applications successfully. Must demonstrate effective communication, interpersonal, and organizational skills. ·Excellent Problem Solving Skills necessary. · Ability to multi-task in a fast pace environment. · Ability to relate and communicate well with a diverse population. · Ability to work within a team setting. POSITION REQUIREMENTS ·Current CA RN, CA LPT, or CA LVN license, and Current CPR and CPI certifications ·2 Years Customer Service experience, preferred ·Experience in a call center or a front office setting, healthcare preferred

Job Description Title: Customer Service Representative (Call Center experience highly desired) Location: Sherman Oaks, CA (on-site position) Status: Full-time position (40 hours/week) Compensation: Starting base pay range between $22.00 - $25.00/hour w2 + Benefits (Please note: Starting base pay amount is based on the extent of position-relevant experience) About Tax Relief Helpers: Tax Relief Helpers offers service-based expertise in IRS procedures, tax law, and tactics to protect our client’s assets from undue tax debt collection. Tax Resolution is a general term for the entire selection of our services. Tax Relief Helpers is on a mission to support our clients and save them millions of dollars in tax debt every year. Summary of Employee Benefits: • Competitive compensation with opportunities for professional growth., • Comprehensive benefits package, including medical, dental, and vision insurance., • 401(k) retirement plan with company match., • Paid time off, sick leave, and access to an Employee Assistance Program (EAP)., • Employee discounts and subsidized gym memberships. Position Overview: Join us as a Customer Service Representative at Tax Relief Helpers and become the frontline hero in our mission to deliver outstanding client care. In this exciting role, you will tackle the pulse of our daily operations by fielding incoming calls from clients and various parties, addressing their concerns, and directing inquiries to the appropriate experts, ensuring every client interaction enhances their impression of our commitment to excellence. As the first point of contact, you will be more than just a representative; you'll be an ambassador of our values, playing a critical role in molding the client's initial experience with our company. You'll ensure that every client feels heard, helped, and valued from the moment they reach out to us. This is your chance to make a significant impact on our client relationships and be part of a team that values professionalism and exceptional service. We reward our team with a competitive compensation package and ample opportunities for professional growth within our dynamic and supportive environment. Join us and propel your career forward while making a real difference in the lives of our clients. Schedule: • 8-hour shift, • Monday to Friday Key Responsibilities: • Field incoming calls from customers or other parties and address their inquiries or concerns., • Effectively handle customer complaints and escalate issues when necessary., • Direct calls to the appropriate personnel or departments as needed., • Ensure client satisfaction by addressing their needs and concerns to the best of your ability., • Mitigate issues to prevent client dissatisfaction that could lead to refunds., • Maintain accurate records of customer interactions and transactions., • Adhere to company policies, procedures, and compliance standards in customer interactions Required Qualifications: • Education: High school diploma or equivalent., • Driven and hardworking, with a keen interest in learning and personal growth., • Coachable, with a willingness to embrace training and feedback to enhance their sales skills., • Meticulous attention to detail and high sense of accountability., • Excellent communicators, capable of building trust and rapport with clients over the phone., • Outgoing and personable while exhibiting professionalism at all times., • Adaptable, with the ability to adhere to company standards., • Able to work in a fast-paced, high-energy environment., • Able to handle challenging situations professionally, including dealing with difficult clients, and maintaining composure and professionalism. Preferred Skills & Qualifications: • Previous call center experience is highly desired, • Bilingual in both English and Spanish is a plus but not required., • Ability to handle multiple tasks and work in a fast-paced environment., • Customer-focused mindset and ability to satisfy clients' needs effectively., • Strong attention to detail and accuracy in record-keeping. If you are a motivated and detail-oriented professional looking for an opportunity to contribute to a dynamic and collaborative team, we encourage you to apply for this role! Company Description Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately. Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately.

Job Description JOB DESCRIPTION An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote. REQUIRED SKILLS AND EXPERIENCE -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls) -Proficient with scheduling appointments through an EHR software -2+ years experience scheduling patient appointments for multiple physicians in one practice -40+ WPM typing speed -Experience handling multiple phone lines NICE TO HAVE SKILLS AND EXPERIENCE -Proficient in EPIC -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience in either primary care, oncology, or hematology. PAY: $25/hour Duration: 6+ month contract with potential for extension and conversion Hours: M-F - must be available for 8hr shift between 7am-7pm PST 2-4 months of on-site training in Los Angeles, CA 90048 then fully remote

Job Description Are you a people person, do you enjoy speaking with people, making a difference every day and working in a fast and fun paced environment then Home Organizers is where you want to be. Home Organizers is a premier company in the home organizing business. We have over 30 successful years in beautiful custom storage products to include closets and various other custom organizing products. We desire energetic and enthusiastic individuals who enjoy assisting our clients over the phone to schedule an appointment to meet with one of our designers. Call Center Associate We offer the following: Complete training Fun, fast paced environment Full time and Part-Time available Work for a solid company with a longstanding reputation Benefits offered We are looking for people who possess: Pleasant Phone voice Good communication skills People Person Enthusiasm and Energy Some customer service experience a plus Keywords: call center representative, customer service, phones, data entry, administrative Resumes can be sent to: cnakasone@homeorganizers.com Company Description Home Organizers is an industry leading manufacturer and installer of residential custom closets garage cabinets and flooring. We have an immediate opening in our Sales Department. Apply now! Home Organizers is an industry leading manufacturer and installer of residential custom closets garage cabinets and flooring. We have an immediate opening in our Sales Department. Apply now!

Job Description Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency. KEY RESPONSIBILITIES -Answering phones in a timely and efficient manner. -Processing customer orders via fax, EDI and phone. -Responsible for the entry of all standing orders and special pricing agreements for a designated region. -Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed. -Maintain level of accuracy both as a department and individually. -Knowledgeable on our products and special projects as deemed necessary by manager Company DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job DescriptionCall Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are committed to upholding the highest standards of Excellence and Justice, we are United in our dedication to achieving the best outcome for our clients. Training & Work Schedule (Includes Holidays & Weekends) • Training Schedule:Monday - Friday from 8:30am - 5:30pm (3 weeks), • Shifts Days: Tuesday -Saturday,Sunday - Thursday, or Thursday - Monday, • Shifts:12:00pm - 9:00pm, 3:00pm - 12:00am Accountable for • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard., • Work with the firms intake management team to determine viability of potential cases., • Be a closer, someone who can entice clients and relate to them and encourage them to sign on with our firm., • Deliver customized, targeted sales strategies to ensure monthly goals are met. Qualifications • Minimum of two years experience in sales, customer service, or call center., • Strong communication skills required, including the ability to be empathetic yet persuasive., • Ability to multi-task and type at least 40 wpm while speaking with potential clients., • Competitive and motivated to surpass set goals. Compensation • $25.00 - $33.00 per hourdepending on experience, plus monthly bonus incentives Benefits • Bonus eligible when targets are met., • Paid time off and paid holidays., • Opportunities for growth and advancement., • Team outings and sponsored events., • Referral bonus program., • Firm-paid Medical HMO with affordable HMO and PPO upgrades., • Low-cost Dental and Vision plans., • Paid Life and AD&D insurance., • 401k., • FSA (Flexible Spending Account)., • EAP (Employee Assistance Program)., • Pet Insurance.Strive for Excellence. Foster Unity. Fight for Justice.Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment. #zr

Job Description Customer Service Representative $17.25 per hour Monday to Friday / 8:00am-5:00 pm A growing furniture company seeking a friendly, dependable Customer Service Representative to join their call center team. This is an entry-level position perfect for someone who is eager to learn and grow within a supportive environment. You are applying through Express Employment Professionals, an award-winning Staffing Firm. Customer Service Representative Responsibilities: • Answer incoming calls and assist customers with orders, inquiries, and general support, • Communicate clearly in both English and Spanish, • Use our internal software system to process customer information and transactions (training provided), • Provide professional and courteous service at all times Customer Service Representative Requirements: • Bilingual in English and Spanish (required), • Strong communication and interpersonal skills, • Basic computer skills and comfort learning new software, • Positive attitude and a willingness to learn Benefits of Working with Express: • Weekly pay and immediate benefits!, • Evaluation to hire positions - get your foot in the door at a great company!, • Personalized job matching and interviewing prep!, • No fees for you, ever!, • Quick hiring process - get started as soon as tomorrow! Positions fill fast - Apply Today! or call our office Express Employment Professionals (562) 693-5111 Email: LaMiradaCA@ExpressPros.com #2184

Job DescriptionDo you have Call Center experience? Are you fluent in English and Spanish? Do you have Customer Service experience? Please take advantage of this wonderful opportunity in our El Monte office. Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with schools to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Fast paced environment. Must be able to work and be productive under minimal supervision. To thrive in this role, the candidate should be a friendly, tech-competent team player with a proven ability to build strong relationships within the community. A passion for helping others is essential. Bilingual a must: Must be fluent in English and Spanish. Benefits/Perks • Competitive Compensation, • Career Growth Opportunities Responsibilities, • Receive inbound calls and place outbound calls to schools to promote our educational program, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Provide program overview to school's personnel via Zoom, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • Bilingual is Preferred: Fluent in Spanish and English, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionCustomer Service Representative (CSR) – Insurance Supreme Insurance Agency | Allstate | Southern California This is not a call-center CSR role. This is a career opportunity with growth, bonuses, and commission potential. Supreme Insurance Agency is one of the most successful Allstate agencies in Southern California, and we are expanding our service team. We’re looking for a detail-oriented, customer-focused Customer Service Representative who takes pride in helping clients, retaining business, and earning more by doing great work. Why This Role Is Different Most customer service roles are hourly with no upside. At Supreme Insurance Agency, your performance is rewarded. ✅ Competitive hourly or salary pay ✅ Monthly & quarterly retention bonuses ✅ High commission on policies you write yourself ✅ Supportive, professional, team-first culture ✅ Stable book of business—not constant chaos ✅ Clear path to growth and increased responsibility If you care about customers and like being rewarded for doing things right, you’ll thrive here. What You’ll Do • Service existing Allstate clients (policy changes, billing, coverage questions), • Build strong relationships that drive retention and referrals, • Identify coverage gaps and write additional policies when appropriate, • Assist with renewals, endorsements, and account reviews, • Maintain accurate documentation and compliance standards, • Deliver a high level of professionalism and care on every interaction Who We’re Looking For • Property & Casualty license preferred (or willingness to obtain quickly), • Prior insurance or customer service experience strongly preferred, • Strong communication and organizational skills, • Detail-oriented, reliable, and team-focused, • Comfortable identifying sales opportunities without pressure tactics, • Someone who values consistency, integrity, and growth Compensation & Benefits Competitive pay Monthly & quarterly retention bonuses High commission on policies you personally write Performance incentives and advancement opportunities Training, support, and long-term career development About Supreme Insurance Agency Supreme Insurance Agency is a high-performing Allstate agency built on service, accountability, and results. We believe exceptional customer service is the foundation of long-term success—and we invest in people who take that responsibility seriously. Ready to Apply? Apply through Indeed and take the next step in building a meaningful insurance career. Supreme Insurance Agency Exceptional service. Real opportunity. Long-term growth.

Job Description Job Description: An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: • answering phones, • triaging patients, • providing directions/parking instructions, • contacting clinic facility to notify if a patient is running late, • scheduling and rescheduling patients' appointments, • verifying insurances, • assisting with referrals/follow up care This position is onsite until fully trained and passing multiple assessments where it will then go remote (typically around 2-4 months of working onsite). Required Skills & Experience • HS Diploma, • 2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls), • Proficient with scheduling appointments through an EHR software, • 2+ years experience scheduling patient appointments for multiple physicians in one practice, • 40+ WPM typing speed, • Experience handling multiple phone lines Nice to Have Skills & Experience: • Proficient in EPIC, • Experience verifying insurances, • Basic experience with Excel and standard workbooks, • Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology.

Job Description Adeedo is looking for a dedicated Customer Service Representative to join our team. We’re committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction. This position is in-office, in the city of Brea. Schedule: We ask that our candidates have open availability, as shifts can vary anytime between the following times: • Monday–Friday: 8 a.m. to 7 p.m., • Saturday: 8 a.m. to 5 p.m. Key Responsibilities: • Manage a high volume of inbound and outbound calls to schedule appointments., • Quickly identify client needs, provide solutions, and resolve concerns professionally., • Accurately document client interactions while managing multiple tasks., • Meet productivity goals and maintain high-quality service standards., • Develop a working knowledge of our products and services. Qualifications & Requirements: • 3–5 years of call center experience., • HVAC or plumbing industry experience is a plus., • Ability to type 45+ WPM while talking and multitasking., • Proficient with Microsoft Suite; Service Titan experience is a plus., • Strong communication, problem-solving, and customer service skills., • Bilingual (Spanish) is a plus. Benefits • Competitive Pay with performance-based bonuses., • Career Growth Opportunities – We promote from within., • Comprehensive Benefits:, • Medical, dental, and vision insurance, • 401(k) with company match, • Paid vacation, holidays, and sick leave, • Positive Work Environment: Supportive and team-oriented. Work Environment This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions. #ADO #SCC Pay Range$20—$24 USD About Adeedo! Adeedo! Drains, Plumbing, Heating & Air is a premier Los Angeles plumbing and HVAC business that has been serving greater Southern Californian residents since 1949. Our experienced team of dedicated plumbers and HVAC Professionals ensure that our customers are provided with outstanding quality, service, and reliability. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Privacy Policy

Job Description We are looking for a Patient Service Representative to join the team! The Patient Service Representative will be responsible for: • Serving as the primary point of contact for patients in person and by phone, • Greeting patients, assisting with concerns, and escalating issues when appropriate, • Checking patients in and out, collecting co-pays, providing receipts, and reconciling payments, • Verifying patient demographics and insurance information in CS-Link/Epic, • Scheduling appointments and completing patient registration, • Processing and tracking referrals and authorizations for various insurance types, • Handling patient and provider correspondence, • Explaining policies, procedures, or services to patients, • Sanitizing workspaces in accordance with department guidelines The Qualifications for a Patient Service Representative: • Experience with medical insurance, referral processes, and benefit plans, • 1 year of recent experience working in a call center, • Ability to understand and follow detailed oral and written instructions, • 2+ years of recent experience as a Patient Service Representative preferred, • Experience using CS-Link/Epic preferred, • Knowledge of medical terminology preferred Please apply immediately for consideration for a Patient Service Representative.

Job Description Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace. Hajoca is one of those trade names and is looking for a Customer Service Representative at their Hawthorne, CA location. Pay for Customer Service Representative is between $18 and $22 per hour at this location. Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent communicator? If so, we’d like you to join our team as a Customer Service Representative. About the Role: You will: Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems and address pricing deductions and material returns timely and in accordance with Company policy and procedure, following up to ensure resolution and customer satisfaction. Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Complete various daily, weekly and monthly reports. Support the Product Manager’s activities as needed. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: Experience in customer service or inside sales Knowledge of products sold in the Profit Center preferred Our ideal candidate will also: Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills. Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell. Build influential relationships and trust with customers and vendors through open and interactive communication. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Be able to build positive working relationships and inspire teamwork with co-workers. Be able to learn and operate the computer related systems used to process orders. Be able to learn to operate warehouse material-handling equipment. Read, write, speak, and understand English. • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week): • Medical, dental, vision, and prescription coverage, • Accident, Hospital Indemnity, and critical care coverage, • Life insurance and Long Term Disability, • Pre-tax accounts for healthcare, dependent care, and commuter benefits, • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law), • Paid pregnancy and parental leave, • Paid day of community service Full-time and part-time benefits: • 401(k), • Retirement cash account with company contributions, • Targeted training programs focused on your personal and professional growth, • Company wellness program, • Employee discounts, • College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws. #ZR #MON

Job DescriptionWe are looking for a Customer Service Representative to support a busy team in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping records accurate and organized. The person in this role will handle phone and email inquiries, coordinate appointments, and assist with order-related tasks while delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information., • Make outbound calls as needed to follow up on requests, confirm details, and support service completion., • Manage customer communications through email, ensuring messages are handled accurately and efficiently., • Enter and update customer, order, and service information in internal systems with a high level of accuracy., • Process order-related activities and maintain complete documentation to support smooth daily operations., • Schedule appointments and coordinate timing with customers and internal teams., • Welcome and assist visitors in the showroom, offering helpful service and directing inquiries appropriately., • Use Microsoft Excel and Microsoft Word to prepare, track, and maintain customer and operational records.• Previous experience in customer service or a call center environment., • Strong ability to handle a high volume of inbound calls while maintaining excellent service standards., • Comfortable making outbound calls for follow-up, scheduling, and customer support purposes., • Accurate data entry skills with strong attention to detail., • Proficiency with email communication and basic business software, including Microsoft Excel and Microsoft Word., • Experience with order entry, appointment scheduling, or similar administrative support tasks., • Strong verbal and written communication skills with a detail-oriented and customer-focused approach.

Job Description Required Qualifications: • High School Diploma, • Experience with patient check in/out, medical insurance, referral processes, and benefit plans, • 1+ year of recent (within the last 2-3 years) experience working in an outpatient clinic or medical office setting Must have: Minimum 2 years total of similar registration experience in hospital setting Preferred Qualifications: • Experience with the patient check-in process, • Experience with CS-Link/Epic, • Covid and Flu vaccination -1+ year of call center experience (not required, just preferred for some roles) Job Duties: • Primary point of contact for patient relations in person and by phone, • Greet patients and assist in resolving patient concerns and escalating as appropriate, • Check patients in/out and collect co-payments, give receipts, and reconcile payments, • Verify patient demographics and insurance information in CS-Link/Epic, • Schedule appointments and complete patient registration, • Process and track referrals and authorizations for various insurance types, • Handle patient/provider correspondence, • Explains policies, procedures, or services to patients Note: Experience working for a health insurance company or health plan does not qualify for this role. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1009 Company Description This company offers growth and a great group of people to work with. This company offers growth and a great group of people to work with.

Job Description*Trash experience a plus Description The primary role of the Customer Service Representative is to provide timely, tailored, efficient and courteous assistance to customers and prospective customers in a high-volume call center. Essential Responsibilities 1. Respond to a large variety of customer calls, web submissions and in-person visits including service inquiries and changes, complaints, billing and payment., 2. Log all customer service interactions into customer records., 3. Perform data entry, maintain accurate customer records and prepare various reports upon request paying close attention to accuracy and detail., 4. Meet and exceed departmental and municipality-governed metrics expectations., 5. Facilitate communication between customers and staff to coordinate services., 6. Maintain a working knowledge of company and industry products and services., 7. Participate in Department and Company-wide trainings to increase skill sets and improve service. Knowledge, Skills & Abilities Knowledge of: • Superior customer service-related techniques and telephone etiquette., • Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and Google Maps., • Proper spelling, grammar, punctuation and word choice., • Multi-line call center and customer relationship management software (Tower experience a plus). Ability to: • Actively listen to, and empathize with, customer concerns., • Employ de-escalation and conflict-resolution methodologies., • Maintain a positive attitude with customers and coworkers., • Proactively establish trust and credibility with customers and coworkers by maintaining accountability., • Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers., • Take initiative, self-manage time and productivity through multitasking., • Effectively and concisely communicate both orally and in writing., • Learn the products and services offered by Universal Waste Systems, Inc., • Anticipate customer needs and recommend appropriate products and services., • Type 40 WPM Education, Training & Experience 1. Three years of related experience working in a high-volume call center required., 2. High school diploma or GED preferred., 3. Experience in the resource recovery industry preferred., 4. Bilingual (Spanish, Mandarin, Korean, Vietnamese, Tagalog, Armenian & Farsi) a plus. Supplemental Information Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Job Description Service Champions is looking for a dedicated Customer Service Representative to join our team. We’re committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction. This position is in-office, in the city of Brea. Schedule: We ask that our candidates have open availability, as shifts can vary anytime between the following times: • Monday–Friday: 8 a.m. to 7 p.m., • Saturday: 8 a.m. to 5 p.m. Key Responsibilities: • Manage a high volume of inbound and outbound calls to schedule appointments., • Quickly identify client needs, provide solutions, and resolve concerns professionally., • Accurately document client interactions while managing multiple tasks., • Meet productivity goals and maintain high-quality service standards., • Develop a working knowledge of our products and services. Qualifications & Requirements: • 3–5 years of call center experience., • HVAC or plumbing industry experience is a plus., • Ability to type 45+ WPM while talking and multitasking., • Proficient with Microsoft Suite; Service Titan experience is a plus., • Strong communication, problem-solving, and customer service skills., • Bilingual (Spanish) is a plus. Benefits • Competitive Pay with performance-based bonuses., • Career Growth Opportunities – We promote from within., • Comprehensive Benefits:, • Medical, dental, and vision insurance, • 401(k) with company match, • Paid vacation, holidays, and sick leave, • Positive Work Environment: Supportive and team-oriented. Work Environment This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions. #SCC #SCC Pay Range$20—$24 USD About Service Champions: A career with Service Champions can change your life. Recognized as one of Orange County’s top places to work, many of our employees have shared that they love working here and the success it has brought them. You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Privacy Policy

Job Description Customer Service Representative If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU! Our Promise to YOU: We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. • Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay, • Hours of operation for Customer Service Representatives: Monday- Friday, 8am-5pm, 1 Saturday a month. Duties/Responsibilities: • Help customers to bring their accounts current in the first stage of Collections (1 to 10 Days), in a Predictive Dialer environment., • Ability to answer a high volume of calls on a daily basis., • Effectively handle all phone, email, web and fax transactions to ensure customer/consumer satisfaction., • The ability to offer payment options over the phone to cure early delinquency., • Perform account maintenance functions such as: explaining terms of auto loan, submitting auto loans for repossession, asking customers for proof of insurance., • Must learn and abide by the FDCPA Collection Law+, • Other duties as assigned. Required Skills/Abilities: • Must be proficient in both English and Spanish., • Work a flexible schedule., • Must be able to type minimum of 20- 25 wpm., • Have good written and verbal skills., • Must be able to negotiate payment options over the phone., • Basic computer skills required. Collection software experience is helpful., • Update, maintain, and analyze customer account profiles., • Must be able to balance multiple priorities in a high call volume environment while maintaining professional and courtesy customer interactions., • Reliable attendance track record. Education and Experience: • Previous experience in a Call Center environment of 6 months to 1 year is preferred., • Experience working Debt Collections is a plus., • A High School diploma or General Equivalency Degree (GED) is necessary for this position., • Individuals with at least 2 years of college may qualify with no experience necessary., • You must be able to respond to common inquiries or complaints from customers in a professional manner in both English and Spanish., • Ability to add, subtract, multiply and divide in all units of measure i.e., calculate payments, interest charges and other fees. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Heavy phone work, • Heavy typing, • Must wear headsets Benefits Overview: Full Time Employee Benefits upon completion of 90-day probationary period include: • Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities., • Flexible Spending Accounts (FSA)., • The company pays 80% of premiums for medical plans for employees only., • Paid time off accrual opportunity & holiday pay., • 401k retirement plan (4% employer matching). NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience. EEO Disclaimer Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description We are a 24/7/365 bilingual call center that answers calls for a variety of businesses. We are looking for people available to work part-time in our office (not remotely). If you are available to work flexible hours, including but not limited to: early Monday mornings, weekday afternoon/evenings (some time between 11am-11pm ), weekends and holidays, we have positions available. In addition, the Weekend Graveyard (11pm - 7am) for Saturday and Sunday nights may be available. We are hiring people who are bilingual (ENG/SPAN) who are self-motivated and can be team players. Part-Time hours can easily expand as our call volume and client needs change. If you are flexible, we may be able to give you full time hours! Your voice and how you handle calls must represent our customers properly and give the best 1st impression every time! You must: • speak both English and Spanish fluently and clearly, • have excellent spelling and grammar, • be able to follow specific instructions, • type at least 35 words per minute with accuracy on a computer keyboard, • pay close attention to details, • have internet familiarity, • be dependable. Dependability tells your co-workers and clients that you care about delivering the best. We will train on our specific equipment and programs. You will be sitting at a computer answering calls for long periods of time, interacting with a variety of callers, and learning about hundreds of different industries. Adhering to privacy laws, policies and procedures, being attentive to the callers and keeping a positive attitude even when the caller is not always pleasant, is all an important part of the job. Some of the benefits we provide: -Paid training -Flexible scheduling (great for students) -On-going educational skills training -Dental/Vision/Life Insurance, & Aflac options available as well as Free access to Tele-Health Doctors & Licensed Professional Councilors for work/life assistance -FREE Parking (You can use our parking/shuttle service when traveling to/from the LAX airport) -Office building 24-hour on-site security -PTO -CalSavers Retirement Plan -Access to exclusive savings on fun activities and more due to our membership associations -Small Business Team Environment -Rewards program/Earn bonuses on performance/Referral fees for new clients and new employees -Being part of an industry that is interesting work, ever growing and changing with new opportunities and new technology -Clean and safe working environment, we continue to follow OSHA and CDC health and safety protocols -Relaxed dress code -Woman owned business -Work for a Nationally and Internationally recognized "Award of Excellence" business -Holiday parties/birthday and anniversary acknowledgements and celebrations NOTE: Starting compensation begins with a training rate of pay as shown in "Pay Information" below. Compensation may increase upon completion of training and review of skill level attained. Company DescriptionTel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown! Please visit our website to learn more about us! www.tel-us.comTel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown!\r\nPlease visit our website to learn more about us! www.tel-us.com

Job Description We are seeking an Insurance Customer Service Representative to become a part of our organization! The Customer Service Representative is the first point of contact for customers and responsible for resolving issues and requests reported in a timely and professional manner. Job Description · Assist with customer inquiries via phone, fax, or email · Greet customers for will call/pick up · Enter/create new sales orders from customer purchase orders via phone, fax, or email · Establish a quality working relationship with a variety of customers · Follow up with customer inquiries · Data Entry · All other duties as assigned Requirements: · 1+ year experience in customer support role · Experience with Microsoft Office and Google Applications · Good problem-solving skills and proactive in finding solutions · Strong and professional communications skills – verbal and written · Ability to handle stressful situations (i.e. customer complaints, lots of paperwork, etc.) · Strong customer service skills via phone (active listening, tone of voice, word choice) · Ability to adapt/respond to different types of situations and characters · Ability to multi-task, prioritize, and manage time effectively · Good with numbers and data entry · Detail Oriented · Bilingual - Spanish and English speaking or Chinese and English speaking The job is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position. Job Type: Full Time or Part Time Pay: $14.50 ~ 25.00 per hour Schedule: • Monday to Friday Experience: • Call Center: 1 year (Preferred), • sales: 1 year (Preferred), • customer service: 1 year (Preferred) Education: • High school or equivalent (Preferred) Communication method(s) used: • Email, • Phone This Job Is Ideal for Someone Who Is: • Dependable -- more reliable than spontaneous, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Detail-oriented -- would rather focus on the details of work than the bigger picture Company's website: • www.hoyains.com Work Remotely: • No Company DescriptionBilingual Mandarin and/or Bilingual Spanish Preferred.Bilingual Mandarin and/or Bilingual Spanish Preferred.

Job DescriptionBenefits/Perks • Competitive Compensation, • Career Growth OpportunitiesJob Summary We are seeking a friendly and professional with Inside Sales experience to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend training to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative, or inside sales experience, or a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Must be Result oriented, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Customer Service QA Lead Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com. At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the Customer Service QA Lead role: This is a full time role for a candidate who is responsible for overseeing and enhancing agent interactions to improve the customer experience. The Quality Assurance Lead will identify areas of improvement in customer service representatives’ knowledge and accuracy to improve quality and first contact resolution. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. • Review email, chat, and phone call communications ensuring that service standard and company ideals are upheld., • Regularly provide feedback to call center agents on performance and quality, • Provide team leaders and management with regular agent performance feedback, • Follow-up on customer survey ratings with agents and provide coaching to improve the interaction, • Identify areas for on-going training within the department, • Keep pace with best practices in Customer Service and implement as necessary, • Assist in creating training modules on effective communication, • Participate in review and enhancement of onboarding training materials and session, • Navigate proficiently through multiple systems in use in the department Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Ability to work in a team environment and give honest and direct feedback, • Ability to work in the intensity of a high volume inbound call center and capable of upholding the highest quality standards for individual output, • Creative aptitude and vision to recognize and understand the needs of e-commerce customers, • Excellent attention to detail, • Possess strong written and verbal communication skills, • Ability to communicate and tailor messages to different audiences Minimum Qualifications: • High School Diploma, • 2+ years in customer service, • Type 40+ words per minute, • Experience with Microsoft Word and Excel Preferred Qualifications: • Knowledge of REVOLVE’s policies and procedures in relation to the customer service department, • 4+ years in customer service, help desk or call center experience in a retail environment, • Quality Assurance or training experience A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address. The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.

Job Description We’re searching for an enthusiastic inside sales representative to join our team, support business growth, and to own the health, organization, and performance of our lead database. This is an individual contributor role at the center of our sales operation — you will be the primary steward of our CRM, responsible for keeping thousands of leads accurately tracked, properly segmented, and consistently worked so nothing falls through the cracks. You’ll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you’re looking to jump-start your career in sales, please apply today! Compensation: $65,000 - $100,000 yearly Responsibilities: • Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads, • Track performance goals and key sales metrics on a monthly and quarterly basis to make sure company goals are achieved, • Expand the clientele by finding new business opportunities within specific geographies, • Update customer database regularly to provide the most up-to-date client information to the sales team, • Generate qualified leads for the sales team so they can provide a quick response to customers Database & CRM Management (Core Focus) • Own the day-to-day management of the lead database in Follow Up Boss (FUB), ensuring every record is accurate, complete, and up to date, • Identify and reactivate stale, aged, or previously unworked leads through targeted re-engagement campaigns, • Monitor lead routing and distribution to ensure every lead is assigned, worked, and accounted for, • Track database health metrics (lead aging, contact rates, stale lead percentage, source performance) and report findings to leadership, • Flag data gaps, workflow breakdowns, or system inconsistencies and recommend fixes to improve database organization Lead Conversion & Outreach • Make high-volume outbound calls to new and existing leads pulled directly from the database, • Respond to inbound leads with speed and urgency (speed-to-lead focus), • Qualify leads and gather key information to determine readiness and motivation, updating the database accordingly, • Set and confirm appointments for agents on the team, • Follow up with leads consistently using structured, database-driven follow-up sequences Team & Performance • Participate in daily huddles, role-play sessions, and team training, • Track personal performance metrics, including dials, contacts, database updates, and appointments set, • Continuously improve scripts, objection handling, and conversion skills Qualifications: • Track record of consistently meeting or exceeding appointment-setting goals, • Minimum 2 years of inside sales, telemarketing, or phone-based sales experience, • Experience managing a CRM or lead database, including data organization, segmentation, and follow-up systems (Follow Up Boss preferred), • Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills, • Strong attention to detail and comfort working within structured data systems, • Real estate sales or lead conversion experience (desired), • Ability to handle objections professionally and pivot conversations effectively, • Self-motivated with a strong personal drive to hit and exceed goals, • Comfortable with high call volume, • Reliable, organized, and accountable to daily activity and data standards, • Must reside within one hour of our Long Beach, CA office, have a valid driver's license, and be able to travel by car About Company One of the most awarded teams for top performance in the Los Angeles Coastal region. We are the #1 Team in Long Beach (by units sold) and one of the top teams in the nation per The Wall Street Journal and Real Trends. Our team is an innovative, fun, and determined group committed to leading the way in the residential Real Estate industry. Mission Statement More than a diverse group of agents – the Anderson Real Estate Group is a collective of inspired, exceptional individuals committed to working together and being the best. We are leaders of both hearts and minds within both the real estate industry and our communities. Our hallmark is integrity and authenticity – faithful, reliable, and trustworthy. We make a positive impact on every person we meet and create a legacy in our communities. Through our partnerships with friends, clients, and community stakeholders — we change lives.

Job DescriptionDescription: Position: Custodian Reports To: Facility Maintenance Supervisor Department: Facilities Maintenance FLSA STATUS: Non-exempt Primary Position Objectives Performs general maintenance, housekeeping, and landscaping duties on Center building, grounds, and surrounding areas using environmentally friendly cleaning products while maintaining a healthier place for students and staff. Position Responsibilities Administration Procedures • Clean and sanitize restrooms/bathrooms using established practices and procedure., • Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers; empty and clean ash trays and cigarette urns; replace light bulbs; refill restroom dispensers., • Assist with the setup of facilities for meetings, classrooms, conferences, events, etc., • Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets., • Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers and vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, etc., • Wash walls and equipment; use ladders when required in work assignments., • Lock and unlock assigned buildings: secure building when facilities are not in use checking for unlocked doors and windows, report any unauthorized occupants, turn off lights., • Follow instructions regarding the use of chemicals and supplies. Use as directed., • Perform cleaning and related activities such as removing snow or debris from sidewalks and stairs in areas within sixteen feet of buildings using hand-operated tools or small power equipment., • Move furniture, equipment, supplies and tools on an incidental basis., • Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and dust mops., • Attend to emergencies when necessary., • Attend safety meetings and other related meetings., • Take classes as required in cleaning methods and techniques, new products, First Aid, CPR, and working relationships., • Handle recycling materials., • Call in work orders., • Assist in the instruction and supervision of student help., • Assist with inventory control and security., • Works toward meeting performance management goals., • Follows CDSS plan and Standards of Conduct system., • Maintains good housekeeping in all areas and complies with safety practices., • Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Bizzell policies and procedures, Job Corps notices and bulletins, and Center policies and procedures., • Demonstrates and abides by The Bizzell Group’s core values and operating principles., • Models, mentors, monitors appropriate Career Success Standards., • Helps students become more employable through continuous reinforcement., • Participation in PRH mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination., • Performs other duties as assigned. Performance Standard Effective Communication • Presents information both clearly and concisely and regularly confirms correct interpretation of information., • Very high standard of communication skills both written and verbal for the presentation of facts and ideas., • Shows professional non-verbal body language and actively listens to others. Organization of Work • Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving., • Implements the key principles of time management, task allocation and priority assignment in addition to personal organization., • Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency., • Continually seek ways to improve employment service provided via development of professional skills and personal growth. Professionalism • Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy., • Acts as team player and builds professional relationships with coworkers to achieve goals. Requirements: Qualifications To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. Knowledge of cleaning equipment, products, techniques, and standards. Attention to detail in the cleanliness and maintenance of building and center grounds. Experience Three to six months of related experience preferred. Education High School Diploma or equivalent required. Certificates, Licenses, Registrations Valid State Driver’s License. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. Physical stamina is required to handle a full shift of being active and working on the building. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Job Description Location: Cerritos (On-site) | Full-Time | Hourly Rate: $25/hr Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 Honda Retail Dealer in California. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand! What You’ll Do: • Live monitors the call queue and length of inbound and outbound calls with the goal of improving exceptional client experience, improving ring time, guest hold time, and call time, • Provide coaching and feedback to Service Coordinators, • Enforce Policies and Procedures and adherence to the job responsibilities of the Service Coordinators., • Lead the Service Coordinator team by displaying outstanding telephone & customer service skills, • Master and follow all training materials, including call guides and operational software to accurately set inbound service appointments., • Participates in the interviewing and selection BDC Representative candidates, • Promptly and professionally answer multiple inbound phone calls. The number one goal is to set scheduled appointments with the service department while creating customer amazement; by leaving the customer feeling very positive about their telephone interaction., • Proactively contact customers to remind them of set appointments, reschedule missed appointments, and contact those customers who are overdue for service maintenance. Qualifications: • High school diploma or equivalent; some college coursework preferred., • Supervisor experience in a call center environment preferred, • Knowledge of automotive services, maintenance, and repair terminology is a plus., • Strong communication skills, both written and verbal., • Proficiency with computer systems and CRM software., • Excellent organizational and time-management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Customer-focused attitude with a commitment to delivering exceptional service., • Flexibility to work evenings, weekends, and holidays as needed. Requirements: • Reliable transportation., • Willingness to undergo training and stay current on automotive service trends., • Commitment to maintaining a professional and courteous demeanor when interacting with customers., • Ability to handle high call volumes and stressful situations calmly and professionally., • Full-time availability. You’ll also need to be at least 18 years old, • Strong communication skills with both Norm Reeves staff and guests, • Be able to work comfortably both with guests in-person and via phone calls, • A professional appearance and work ethic, • Excellent organizational and follow-up skills, • Ability to multi-task in a fast-paced environment What We Offer: • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth., • Invest in Yourself – Tuition Reimbursement, • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving., • Enjoy Complimentary Group Life Insurance for Added Peace of Mind., • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team., • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location., • Secure Your Future - Build Wealth with 401k Matching, • Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job DescriptionCompany Description Background Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. Brief Description of Principal Activities Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs. Job Description Serving as a team leader while adhering to the mission of St. Joseph Center, the Program Manager is responsible for providing both administrative and clinical support to program staff as well as overseeing day-to-day operations of the OCS team. The Program Manager's key areas of responsibility include: • Oversee day-to-day operations., • Provide weekly supervision which includes clinical and administrative support to program staff., • Monitor weekly and monthly staff productivity and documentation submission., • Oversee service delivery and quality control issues to maintain the highest standard of services., • Provide support to clients as needed and assist with crisis management., • Participate in the on-call after hours schedule., • Utilize and assist team with utilizing evidence-based practices and be practice models to meet each client’s individual needs., • Along with the AVP of Programs, manage program activities in adherence to agency and contractual requirements and assure timely completion of all required documentation related to the program., • Monitor staff performance and initiate accountability discussions when needed., • Assist in creating and managing the program budget and monitor spending during the fiscal year., • Assist in developing, reviewing and revising all administrative policies and procedures in keeping with program requirements as needed., • Support staff if needed with completing assessments and re-assessments that are required by the agency and funders as needed., • Support staff with coordinating strategies for addressing mental health, substance abuse issues, relapse prevention, medication management, and any other risk factors that could impede permanent housing., • Coordinate and collaborate with other service providers, police and public safety officers and/or any other community resources., • Prepare reports for the agency and funder when needed., • Participate in appropriate agency, contract and funder related meetings. Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. Qualifications Skills: • Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff., • Must have excellent administrative and organizational skills., • Must demonstrate ability to manage and supervise professional and para-professional staff while handling multiple tasks and relating to diverse populations., • Bi-lingual is preferred. Experience: • 1-year minimum management and/or supervisory experience is preferred., • Experience working on or with a DMH funded program is preferred., • Experience providing mental health and substance abuse services in a community setting; experience working with mentally ill/dual diagnosed population, para-professional and administrative staff is preferred., • Experience providing therapy, case management, and substance use services in a community setting with homeless or at- risk populations. Education: • Master’s degree from an accredited college or university in social work, human services or a related field. Direct Reports: • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Certificates, Licenses and Registrations: • Licensed MFT, LCSW, and/or LPCC in the State of California. Computer Skills: • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)., • Ability to use widely supported internet browsers., • Ability to use various electronic health records and other databases. Travel Requirements: • Access to reliable transportation., • This is not a remote position, but there is flexibility and meetings will be scheduled accordingly., • Travel to meetings at multiple St. Joseph Center sites and at community partners’ locations as needed. Work Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and/or carry up to 20 lbs. Additional Information Benefits: Excellent benefits package available. Status: Full time/Exempt Employment with St. Joseph Center is contingent on completion of satisfactory background check. For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide. St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here. https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Job Description Position Purpose: The position is responsible for providing management and oversight for the daily operations of an assigned dental clinic and dental administrative and auxiliary dental teams, to include dental front office receptionists and dental assistants. The Dental Manager works closely with the Lead Dentists, the Regional Dental Manager, and the Chief Dental Officer to ensure delivery of comprehensive quality oral health services to Wesley Health Centers’ patient population and meet operational goals. This position requires the ability to maintain strict professional boundaries with staff members. Must be adept at problem solving and be able to think critically to achieve positive and reasonable solutions to patient grievances and managing team morale. Requires the ability to prioritize projects. Principal Administrative Responsibilities: • Make sure that daily Dental Care Team Huddles are conducted each morning and that the meetings are logged for each Dental Care Team., • Models excellent customer service both internally and externally as a representative of Wesley Health Centers., • Make sure that Dental Staff are following a high level of Customer Service following AIDET principles and special comfort touches. Enforces Telephone scripts and 3 rings rule to answer calls., • Supports and trains Dental Front Office regarding business functions such as receipts, use of Dental Sliding Fee, charges, posting of transactions on EPM, dental coding, daily reconciliation, and deposits., • Make sure ALL STAFF Front and Back are well trained in the use of computers and NextGen modules-EPM, EDR, EHR, • Works with the Lead Dentist to achieve expected levels of productivity (20 scheduled appointments for an 8-hour day/provider OR 22 scheduled appointments for a 10-hour day/provider)., • Full understanding of productive scheduling methods to meet goals while assisting and educating providers to meet their personal goals. Monitors and coordinates appointment schedules and training of Front Office Staff on optimal scheduling for efficiency and productivity., • Make sure New Patients are called and scheduled within 2 weeks., • Monitor patient registration, eligibility verifications and financial screening process of Dental Front Office and suggest improvement of processes to Dental Operations Manager and CDO., • Ensure compliance with HIPAA., • Make sure that Front Office staff is making confirmation calls and following up with no shows, cancellations, referrals, unscheduled treatment plans and recalls., • Monitors the appointment schedules for all dental providers to maximize productivity., • Assist in Back Office Functions as needed if RDA or DA is licensed., • Understands and interprets KEY Performance Indicators and adjusts operational functions accordingly., • Helps to achieve DHSP stated grant goals on unduplicated clients by engaging with onsite primary care providers and HIV Specialists, medical staff and MCC Teams to make sure Oral Screenings of potential clients and internal dental referrals are being made to the dental clinic., • Conducts OUTREACH activities to outside potential referral sources and distributes flyers and Referral Slips. Follows-up with referral sources monthly., • Order monthly Dental Front Office Supplies and obtains approval from CDO., • Helps to motivate, guide and encourage dental team to achieve goals., • Provides leadership to onsite staff and fosters a departmental team atmosphere including the expectation that staff will be asked to cover at other sites as needed., • Continually assesses staffing needs., • Manages Staffing Schedules at assigned clinics monthly to ensure efficiency and smooth clinic workflow and sends schedule to CDO and Dental Operations Manager each month., • Oversee scheduling of clinic personnel and coordinates time-off, vacation requests and approval process under the guidance of the CDO., • Reviews ALL Specialty Referrals for appropriateness and notifies Lead Dentist and CDO of any dental provider issues., • Manages Specialty referrals and Pre-Authorizations for HMOs on a weekly basis. Has Front Office call patients when treatment has been authorized by insurance as well as to follow-up pending treatment for patients after specialty care is completed., • Plans, and creates agenda and facilitates monthly team meetings along with Lead Dentist., • Participates in Quality Improvement activities including PDSAs as assigned by Dental Operations Manager and CDO., • Oversees coordination of facility maintenance as needed, • Maintains and supports the CARE TEAM concept for patient continuity of care, • Supports, directs, and manages administrative and auxiliary dental staff as needed with performance reviews, employee related matters or corrective action plans as needed with the approval of CDO and assistance of HR Staff. Performs Annual Performance Evaluation of Dental Front Office Receptionists. Coaches and mentor Dental Front Office staff and Dental Auxiliaries., • Helps to recruit, train and retain high quality dental staff., • Provide training and development support to ensure all dental administrative and auxiliary staff of assigned clinics, • demonstrate knowledge of business models, operating procedures, and protocols., • Support daily clinic operations, • Respond to clinical and operational concerns timely and effectively, • Ensure that patient grievances are documented as warranted and resolved in a manner satisfactory to the patient in collaboration with Lead Dentist and Clinic Administrator following proper protocols to avoid escalation. Follow through to ensure a satisfactory resolution., • Manages and facilitates the correction of Open Encounters and reports corrections to assigned Biller, • Run the Finalized Report AND the EPM/EHR Pending Charges Report DAILY 30 minutes before the end of each and communicates any issues to the Front Office Staff AND Dental Providers to correct PRIOR to leaving for the day. GOAL is to have ZERO OPEN ENCOUNTERS., • Facilitates Audits and helps to implement any corrective action plans, • Works with Lead Dental Assistant to make sure that all Dental Logs are updated, daily, weekly and monthly., • Make sure that the Dental Front Office provides printed Daily Appointment lists at the end of each day for the next day., • Monitors Daily Dental Clinic Productivity for all Dental Providers on-site and works with Lead Dental Assistant to make sure that Oral Screenings are being performed to fill gaps in the schedule for all Dental Providers., • Works with Clinic Administrators to make sure that Medical Providers and Medical Staff are engaged with the SAME DAY Oral SCREENINGS process and ensure that Dental Screening opportunities are being optimized each day from the medical side. Encourage MEDICAL-DENTAL Integration and establishment of a Dental Home for Patients, • Has intricate knowledge of Denti-Cal covered and non-covered services and limits of services and guides Dental Front Office and Dental providers with regards to Medi-Cal Dental Guidelines as we as all as other programs within the dental clinic such as DHSP/RWP, MHLA or any dental HMOs and/or Dental Commercial Insurances., • Reports to the Chief Dental Officer, the monthly Dental Encounters/Dental Provider, no shows and Same Day Oral Screenings, over-the-counter collections by type (cash, check, credit card), i2i reports including Referrals, Dental Quality Measures, Medical- Dental Integration., • Manages conflicts with Dental Administrative and Auxiliary Staff with the assistance of the Lead Dentist in a positive constructive manner using CONFLICT RESOLUTION tools., • Manages and Reports to CDO and HR any work-related staff injuries following agency protocols with the assistance of the Clinic Administrator and HR Staff., • Utilizes and monitors effectiveness and efficiency of all equipment and supplies used in the delivery of service and reports any deficiencies or needed repairs to the Chief Dental Officer immediately., • Assists with in-service and on-going training of staff, • Builds relationships and fosters a high level of customer service, • Consults with Chief Dental Officer regarding work performance of dental providers and with Dental Operations Manager regarding Dental Assistants, and Dental Front Office Staff., • Conference with the CDO and Dental Operations Manager on dental management issues., • Works closely with the CDO and Dental Operations Manager to focus on continuous program improvement, clinical care, and exceptional service to patients., • Participates in appropriate oral health promotion/ dental disease prevention activities both on and off site as required., • Travels when necessary to meet operational needs., • Responsible for personal compliance with all applicable federal, state, local, clinic rules, regulations, protocols, and procedures including personnel issues, workplace safety, public health and confidentiality., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Maintain regular and predictable attendance. Requirements: • High School Diploma, • Business Management coursework, • CPR/BLS Current, • At least 3 years of supervisory experience, • Demonstrated knowledge and success in driving overall clinical operations., • Ability to travel from site to site as needed., • Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural background., • At least 4 years working in a dental office front and/or back Preferred: • FQHC or Community Health Center experience., • Management experience., • Experience with NextGen/EDR preferred., • Bilingual English/Spanish preferred, • DA/RDA preferred *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionDescription: If you thrive in a fast-paced, team-oriented environment where communication, problem-solving, and multitasking make a real impact, this is the role for you! Step into a key position supporting smooth, high-performing call center operations where your work truly matters—while enjoying a strong benefits package as part of a growing, high-impact practice. Job Summary: The Interim Call Center Manager is responsible for overseeing the daily operations of the call center to ensure efficient system functionality, strong team performance across virtual assistants (VAs) and clinic staff, and a high level of customer satisfaction. This role focuses on maintaining operational excellence, achieving performance standards, and supporting continuous improvement initiatives within call center operations. The Interim Call Center Manager collaborates closely with leadership and cross-functional teams to ensure daily, weekly, and monthly performance goals are consistently achieved while enhancing quality assurance processes and the overall customer experience. Please note: This role is classified as interim and will continue until organizational needs change or leadership determines otherwise. Job Duties and Responsibilities: • Provide support for phone-related issues and oversee day-to-day call center operations, with an emphasis on improving quality assurance, auditing processes, and customer experience, • Develop and implement goals and strategies to improve call center performance and operational efficiency, • Plan and allocate resources effectively to maximize productivity across personnel, systems, and technology, • Collect, analyze, audit, and report on call center performance metrics and operational data, • Monitor key performance indicators (KPIs), including call handling time, accuracy, customer satisfaction, service levels, and audit results, • Train virtual assistant (VA) personnel to maintain high service standards and compliance, • Audit call performance for all virtual assistants (VAs) and clinic personnel to ensure performance metrics and goals are consistently met, phones remain available, and calls are answered in a timely manner., • Evaluate, audit, and improve call handling procedures, workflows, and customer interaction processes, • Prepare and present performance and audit reports to senior leadership and relevant departments, • Identify operational gaps and implement both short-term and long-term process improvements, • Ensure compliance with company policies, procedures, customer service standards, and internal audit requirements, • Manage multiple call queues efficiently by prioritizing excellent patient service., • Other duties as assigned. Compensation and Benefits (YOU MATTER!): Salary: $70,304 annually + benefits!!! We offer a comprehensive benefits package designed to support your health, financial wellness, and work-life balance, including: • Medical, Dental, and Vision Insurance, • 401(k) with Employer Match, • Paid Time Off (PTO) + Sick Time, • Ancillary benefits including Pet Insurance and Accidental & Critical Illness Coverage and MORE!Requirements: Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. • Proven experience as a Call Center Manager or in a similar leadership role, • Strong background in customer service operations, • Knowledge of performance management, KPIs, and customer service metrics, • Experience with budgeting, reporting, and basic financial analysis (cost-effectiveness, cost-benefit analysis), • Proficiency in Microsoft Office and call center systems/software platforms, • Strong communication, leadership, and interpersonal skills, • Excellent organizational skills with strong problem-solving abilities, • Ability to remain patient, professional, and positive under pressure, • High school diploma or equivalent required; additional education in business or related field preferred, • Certification such as Certified Call Center Manager (CCCM) or equivalent is a plus Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: • Sit for long periods at a time., • Use hands and fingers in repetitive motions, daily., • Ability to lift, push, pull up to 20 lbs. periodically., • Must be able to travel to clinic locations or sites as needed., • Must have reliable transportation., • Reasonable accommodations may be made to enable individuals with disabilities to, • perform the essential functions.

Job DescriptionJob Description: Sales Business Development Representative BDC Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description Are you looking for a professional environment that rewards those with strong work ethics? Do you enjoy working with customers to ensure great service and achieve a goal? We are looking for self-motivated individuals as a Business Development Representative to join our successful team! The Business Development Rep receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures excellent customer service and sales generation. In addition, they work closely with the Sales and Service departments to meet our customers' needs. The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and may have a working knowledge of automotive sales/service. They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc. Coordinates questions and issues with the appropriate department personnel Tracks sold vehicles and hot sheets Confirms special order parts Helps follow up with phone and internet sales leads Manages all required paperwork and records and prepares documentation when needed Provides administrative assistance as needed Job Requirement:Requirements High school diploma or GED Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) Working knowledge of the automotive industry a plus Helpful attitude and friendly demeanor Highly professional and dependable Strong organizational and time management skills Strong computer and internet skills, including Microsoft Office suite Reynolds and Reynolds experience a plus Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare, and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals, and philosophy of Harbor Community Health Centers (HarborCHC). JOB SUMMARY Under the direction of the Chief Medical Officer, the Primary Care Physician (Med/Peds) provides comprehensive, patient-centered primary and preventive care to patients across the lifespan as part of an interdisciplinary healthcare team. This role is uniquely qualified to treat both adult and pediatric populations, with patient mix determined by organizational and operational needs. Experience in a Federally Qualified Health Center (FQHC) setting is preferred. ESSENTIAL DUTIES & RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Provide comprehensive primary care including diagnosis, treatment, and management of acute and chronic conditions, • Obtain patient histories and perform physical examinations across all age groups, • Order, interpret, and follow up on diagnostic and therapeutic tests, • Develop and implement treatment plans in collaboration with patients and care teams, • Prescribe appropriate pharmacologic and non-pharmacologic treatments, • Provide preventive care, screenings, and health education, • Coordinate referrals for specialty care as needed, • Maintain accurate, timely, and complete documentation in the electronic health record (EHR) in accordance with organizational standards, • Ensure all encounter notes are completed within 72 hours of the visit, • Review and address incoming reports (labs, imaging, consults, etc.) in a timely manner, • Participate in care team collaboration, peer review, and quality improvement initiatives, • Support continuity of care and patient access across the organization, • Participate in after-hours telephone call coverage as assigned, • May provide supervision to advanced practice providers (NP/PA), as assigned, • Meet productivity expectations (estimated 18–24 patients per day), • Perform other clinical and administrative duties as assigned QUALIFICATIONS Education & Training: • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited institution, • Completion of accredited residency training Licensure & Certification: • Active, unrestricted California Medical License, • Board Certified or Board Eligible in Internal Medicine/Pediatrics (Med/Peds), Family Medicine, or related primary care specialty, • Current DEA registration, • Current Basic Life Support (BLS) certification Experience: • Prior experience in a community health center or FQHC setting strongly preferred, • Experience working with underserved populations highly desirable, • Experience with electronic health records (e.g., eClinicalWorks) preferred Knowledge, Skills, and Abilities: • Strong clinical skills across the lifespan (pediatric and adult populations), • Ability to work effectively in a team-based, interdisciplinary environment, • Excellent communication and interpersonal skills, • Commitment to providing high-quality, patient-centered care, • Cultural competence and ability to work with diverse populations EXPECTATIONS • Adheres to all HarborCHC’s policies and procedures., • Conducts self in a manner that represents HarborCHC’s core values at all times., • Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC., • Maintains a positive and respectful attitude with all work-related contacts., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, and Saturday 8:00am-5:00pm. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification., • This job description is not intended to cover all aspects of the position; additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general responsibilities and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend, or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. Full-time, 40 hours per week Typical schedule: Monday-Thursday 8:00 am–6:00 pm; Friday 8:00 am – 5:00 pm Schedule may vary based on operational needs

Job Description JOB DESCRIPTION An employer is looking for a Patient Access Representative/Scheduler within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote. REQUIRED SKILLS AND EXPERIENCE -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls) -Proficient with scheduling appointments through an EHR software -2+ years experience scheduling patient appointments for multiple physicians in one practice -40+ WPM typing speed -Experience handling multiple phone lines NICE TO HAVE SKILLS AND EXPERIENCE -Proficient in EPIC -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience in either primary care, oncology, endocrinology, or hematology PAY: $25/hour Duration: 6+ month contract with potential for extension and conversion Hours: M-F - must be available for 8hr shift between 7am-7pm PST once remote 2-4 months of on-site training in Los Angeles, CA 90048 then fully remote - M-F 8am-5pm

Job DescriptionBusiness Unit: Company 3 Position: Systems Engineer, Sr (Temporary) Location: Santa Monica, CA (Onsite) Hours of Operation: 11:00am - 8:00pm PST *Pay Range: $80,000 - $130,000 USD annually POSITION SUMMARY: The Senior Systems Engineer (Microsoft Infrastructure) is a subject matter expert across Microsoft technologies, responsible for architecting, maintaining, and supporting enterprise-grade systems and services. This role is remote-first but requires the ability to travel to local offices or datacenters for physical tasks and escalations. You will lead initiatives across O365, M365, Azure, Active Directory, Entra ID, PowerShell automation, and Windows Server environments—both physical and virtual. MAIN DUTIES: The Senior Systems Engineer will manage adjacent infrastructure such as license servers, proxies, and SMTP relays, and contribute to reporting and documentation efforts that support operational transparency and team scalability. They will architect, deploy, and maintain Microsoft-centric infrastructure including: • Azure AD, Entra ID, Active Directory forests/domains, • O365/M365 tenant administration and licensing, • Windows Server (physical and virtual), • PowerShell scripting for automation and reporting They will manage virtualization platforms including Proxmox, VMware, and KVM, support hybrid identity and federation services (e.g., ADFS, SAML, OAuth), and maintain group policies, DNS/DHCP, and certificate services. The Senior Systems Engineer will also be responsible for the following:, • Assist with datacenter operations including racking, cabling, and hardware lifecycle, • Collaborate with IT, support, and engineering teams to align infrastructure with business needs, • Document systems, workflows, and automation for team-wide visibility, • Generate operational reports and dashboards for leadership and audit purposes, • Contribute to process improvement and workflow documentation across teams, • Participate in after-hours, weekend, and holiday on-call rotations, • Administer and maintain supporting infrastructure:, • License servers (e.g., RLM, FlexLM), • Proxy services (e.g., Squid, HAProxy), • SMTP relays and mail routing, • PowerAutomate and PowerBI integration WHAT YOU BRING: The ideal candidate will have a background in computer science, information technology, or equivalent. They must have hands-on experience with Microsoft enterprise technologies and have deep expertise in PowerShell scripting and automation. They must have proven experience managing Azure AD, Entra ID, and hybrid identity, and a strong understanding of Windows Server architecture and virtualization. Additional desired skills include: • Familiarity with Microsoft Graph API, • Experience with virtualization platforms: Proxmox, VMware, KVM, • Experience with Microsoft Intune and Microsoft Compliance Center (formerly Purview), • Excellent communication, documentation, and troubleshooting skills, • Reliable transportation and ability to lift up to 20 pounds for datacenter tasks, • Familiarity with PowerAutomate, PowerBI is a plus, • Working knowledge of Linux (Ubuntu, CentOS) and macOS systems is a plus, • Prior experience in post-production or media environments is a plus ABOUT THE COMPANY: Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. Diversity and Inclusion at Company 3: Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process. *The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply. The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws. This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by September 17, 2026. Powered by JazzHR mBzkdvxmL5

Job Description POSITION OBJECTIVE/SUMMARY: Under the direction of the Chief Medical Officer, provides continuing, comprehensive health wellness, preventive and medical care to adults and children. Coordinates and manages the care of these vulnerable patients and that they receive optimal care, including acute illness management, chronic disease management, and preventive care. Follows established departmental policies, procedures and objectives, continuous quality improvement objectives, and other control standards. Works with other healthcare providers, non-medical personnel, and participates in quality assurance, quality improvement, peer review and special projects. REQUIRED SKILLS AND QUALIFICATIONS: Possession of a Doctor of Medicine (M.D.) Degree and a valid license to practice medicine issued by the State of California Medical Board with no pending or previous disciplinary action from any state licensing entity. Must have board certification or eligibility in a primary care specialty (Internal Medicine or Family Medicine); current DEA license and BCLS certification. Clinical experience in a Federally Qualified Health Center (FQHC) or with medically underserved populations with progressively responsible experience in management, coordination, planning and evaluation preferred. Experience in medical administration, utilization review and quality management. Experience in implementing meaningful use indicators: familiarity with requirements and processes to become PCMH Certified. Experience working with electronic health records, preferably eClinicalWorks. Must be eligible to participate in Medicare, Medi-Cal, F-Pact, and other federal health programs. The provider must possess a National provider Identification (NPI) number and a valid CPR Certificate. On-Call (by phone only) duties are required. ESSENTIAL JOB FUNCTIONS: • Manages and maintains a program of comprehensive health for the patient, to include preventive medicine and community health, • Assist patients with chronic conditions in navigating and accessing all levels of chronic care services, including quality care and health educations, • Prepares and reviews medical histories and obtains data through interviews, • Examines patients, formulates diagnostic testing. Interprets examination findings and test results, and implements treatment plans, • Prescribes and assesses effectiveness of pharmaceuticals, other medications, and treatment regimens as appropriate for patient medical conditions., • Determines need for consultation and assists in medical care and treatment provided at the direction of other specialists, • Timely and ongoing communication with the PCP and practice team to identify highest risk patients and to maximize the management of patient needs and related risk reduction., • Observes that communications with patients are culturally and linguistically responsive, • Interviews patient, obtains patient history, updates all information and documents in EHR, according to standards, • Responsible for coordinating medical care with internal and external medical specialties as needed, • Ability to supervise, advise, and train clinical professionals, and/or students in expertise and a variety of health-related topics, including first aid measures, basic, and advanced health care maintenance. PHYSICAL DEMANDS AND ENVIRONMENTAL REQUIREMENTS: EXPECTATIONS: • In conjunction with Kedren Community Health Center, and other senior management, responsible for full compliance with FQHC grant requirements, • Assists with planning and coordination to evaluate medical activities at the Kedren Community Health Center, • Works in collaboration with the Chief Medical Officer, QM department, and other clinical staff to develop, establish and implement clinical protocols, clinical policies and procedures and quality assurance/improvement plans, • Participates in establishing and implementing standards of medical service and advises the Chief Medical Officer on medical and administrative questions and policies as they relate to medical practices., • Conduct medical visits for at least 20 patients per full clinic day on average, • Investigates new medical procedures and techniques IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change. ACKNOWLEDGEMENT: I have read and understand essential functions/physical/mental requirements indicated in this job description and acknowledge that I can perform these duties with or without reasonable accommodation. I understand the Mission, Vision, Goals and Commitment to Process Improvement. I understand that failure to adhere to these responsibilities could be grounds for disciplinary action up to and including termination of employment. I accept the position as defined in this job description.