Experienced Caterpillar Service Technician
6 months ago
Chattanooga
Job Description Experienced CAT Service Shop Technician – Construction Equipment We are accepting resumes with 3-5 years of experience in the following: JOB PROFILE The Service Shop Technicians are responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager, and serves customers located in company service shops. BASIC REQUIREMENTS • Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required., • Two or more years of previous hands-on CAT equipment and/or engine experience, diagnostics and troubleshooting experience working on diesel powered construction equipment or truck engines., • Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required., • Must possess a complete set of basic mechanic hand tools, including drives, sockets, and wrenches., • Must demonstrate professionalism, integrity, adaptability and a strong customer service focus., • Demonstrates a sense of urgency and initiative, and personal drive to be successful., • Excellent communication skills., • Demonstrate technical knowledge of construction equipment and/or engine mechanical failures., • Demonstrated analytical problem-solving skills. The Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe and timely manner, and ensuring maximum value for work performed. Safety • Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities., • Respond to all customer requests in a professional, courteous, timely manner., • Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism., • Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment., • Accepts responsibility for mistakes or problems. Maintains "ownership" of assigned tasks., • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers., • Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work., • Maintain company and product confidentiality., • Attend and participate in all meetings, trainings, and activities as required., • Adhere to all Company policies and departmental procedures and rules., • All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures., • Communicate effectively, verbally and in writing., • Must be honest, reliable, and dependable, and display a positive attitude., • Must be able to work well under occasional pressure or within work standards and deadlines., • Must be able to work independently and/or with others in a team environment., • Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed., • Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position., • Able to lift 20-75 pounds occasionally. And push or pull up to 100 pounds. Stowers Machinery is fortunate to have served East Tennessee since 1960. East Tennessee is a great place to live, to work and to raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial. And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.