Office Manager I
28 days ago
Bridgeport
Job Description General Statement of Duties Reporting to the Executive Director or designee, the Office Manager 1 ensures that each visitor is greeted in a warm, dignified manner when visiting the 150 Highland Avenue office building. The Office Manager is responsible for developing intra-office communication protocols, managing incoming phone calls, answering visitors’ questions, and directing inquiries to appropriate staff and services at Park City Communities. Must be able to work independently with little to no supervision. Key Duties/Essential Job Functions • Greet and direct visitors entering the building, answer a high volume of incoming phone calls, re-direct calls to appropriate offices, and alert staff when a visitor is on-premises., • Complete general front desk operations that may include answering questions, data entry, distributing forms, updating documents and spreadsheets, and alerting visitors to program updates (ex., office hours/closures)., • Maintain the front desk area, keeping it clean and free of clutter. Organize and maintain forms., • Provide administrative support to all departments, including the Executive Office, Asset Management, Finance, HCV, Human Resources, Procurement, & Modernization., • Sort and distribute incoming and outgoing mail and schedule delivery pick-ups., • Assist building security with answering questions regarding building safety protocols., • Responsible for posting communication updates for visitors/guests., • Coordinate the purchasing of front desk supplies and equipment and maintain supply inventory., • Operate office equipment, such as postage stamp machine, printer, fax, etc. Coordinate with IT for the maintenance and servicing of equipment., • Direct any visitor issues or complaints to the supervisor, Chief Legal Officer, and Human Resources. High School Diploma or equivalent required. Proven knowledge of office management systems and procedures, administrative, clerical practices, or assistant experience. Time management skills and ability to multi-task and prioritize work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organizational and planning skills. Proficient in MS Office. Ability to establish and maintain effective working relationships with various departmental officials, subordinates, employees and their representatives, professional groups, and the general public. Must have the ability to listen and communicate with a diverse group of individuals. Possess a valid CT driver's license and ability to travel at times unaccompanied. Working Conditions/Physical Requirements Typical office environment and able to attend meetings and trainings and travel to PCC sites unaccompanied.