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_ Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business. The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience. If you are located in or within the state of NY, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges. Primary Responsibilities: Client Relationship Management • Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growth, • Build strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-through, • Maintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferences, • Act as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions Growth & Business Development • Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship management, • Partner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accounts, • Proactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growth, • Maintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets Account Oversight & Operational Support • Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growth, • Monitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each site, • Use available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams Cross-Functional Collaboration • Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next steps, • Assist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothly, • Ensure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations Client Engagement & Education • Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaboration, • Coordinate client-facing activities such as site visits, outreach, and immunization events, • Share observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities Performance Metrics (KPIs) Success in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including: • Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account, • Quarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpoints, • Issue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concerns, • Billing Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assigned, • Onboarding Support: Successful coordination and follow-through for new account transitions, • Account Responsiveness: Timely communication and documented follow-up after visits, calls, and escalations, • Client Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship management, • Scheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territories, • Operational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 4+ years of experience supporting pharmacy or healthcare operations, • 4+ years of experience in pharmacy or healthcare account management, in a client-facing support role, • 6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule Preferred Qualifications: • Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accounts, • Licensed Pharmacy Technician, • Experience with invoice support, billing follow-up, account onboarding, or related operational coordination activities, • Experience coordinating healthcare related events Proficiency with MS Office Soft Skills: • Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve and prioritize, • Strong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment,, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,, • company 403(b) contribution of 3%, an additional 7% match which vests immediately, At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES: • Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation., • Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues), • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services., • Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region., • Participate in ongoing supervision, • Other duties as assigned. QUALIFICATIONS: • Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting., • Licensed, or eligible for licensure., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation., • Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.)., • Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius., • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Strong analytical and problem-solving skills., • CBT certification, trauma focused CBT preferred, • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. Special Position Requirements: • Must be willing and able to clear a criminal background check, • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required., • Must obtain a negative TB Test yearly., • Must be willing and able to obtain FBI fingerprint check every 5 years., • Spanish language fluency required, • Must have valid driver's license and MVA check free of major infractions for the last 7 years., • Ability to travel up to 70%, • Must comply with an enhanced background check post-hire. Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Job DescriptionLocation: Elizabeth, NJ 07201 Date Posted: 06/01/2026 Category:Education: Bachelors Degree Our client is seeking a motivated professional to work as a Bilingual Case Manager in the Elizabeth, NJ area. SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY The population in which the job seeker would be working with is addictions.The facility type is an Office/Center. Carry a caseload of addictions/homless populations in the union county area Connecting clients with services accross Union County Managing case loads from office and occasionally visiting the client to assist with task Obtaining and managing notes on clients to assist in connecting with outside resources Attend weekly team meetings CLIENT'S SCHEDULE FOR THE OPPORTUNITY Flexible schedule - But ideally will work (2 days) 9am - 5pm and (3 days) - 1pm - 8pm CLIENT'S REQUIRED SKILLS AND EXPERIENCE Must be Bilingual (Spanish) Bachelor's Degreee At lease 1 year experience working in Case Managment Knowledge of Union counties social services and programs a plus Experience working with the drug and alcohol population a plus ADVANTAGES Establish a relationship with the largest referral agency for behavioral-health in the Philadelphia area. Payments processed weekly. Increase or decrease your schedule at your discretion: choose opportunities that best fit your schedule. Ability to grow professionally. Access to a broad array of client opportunities.COMPANY MISSION Delta-T Group's mission is to provide cost-effective, reliable referrals, and innovative referral solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support. Title: Bilingual (Spanish) Case Manager - Quick Start! Great Compensation Class:Type: TEMPORARY Ref. No.: 1313500-4 BC: #DTG107 Company: Delta-T Group North Jersey, Inc. Contract Contact: Contract Submit NJ Office Email: NJContracts@deltatg.com Office Phone: 800-426-0932 Office Address: 1460 Route 9 North, Suite 300, Woodbridge, NJ 07095 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.

Job Description Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as an Employer Services Team Lead. Successful candidates will be responsible for working directly with our Plan Sponsors by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our mission-driven Team Leads support associates, who are often the first point of contact for customers, so we are interested in hiring individuals with a passion to provide memorable client experiences with the ability to make quick and accurate decisions. As the Team Lead of Employer Services at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line. What Will You Be Doing? As a Team Lead, Employer Services, you will serve as a strategic, leader responsible for managing a team of Employer Services Associates while ensuring high-quality service for clients. This role requires independent judgment, discretion in decision-making, and significant influence over team hiring, performance, and development decisions. You will act as both a people manager and a client-facing leader, balancing team oversight with direct client engagement and operational excellence. Your responsibilities will include, but are not limited to: • Team Management & Leadership: Lead a pod of Employer Services team members, providing guidance, mentorship, coaching, and performance management., • Hiring & Employment Decisions: Make recommendations or decisions regarding hiring, promotions, terminations, or other employment status changes, exercising sound judgment and independent discretion., • Client Relationship Oversight: Partner with your team and cross-functionally with Client Success Managers to manage advisors and sponsors, ensuring client servicing needs are met and administration issues are resolved., • Expectation & Issue Management: Proactively manage client expectations to prevent disconnects in process or timing, and handle escalated client issues with independent judgment., • Cross-Functional Collaboration: Act as the voice of the client with internal teams, collaborating with Product, Operations, and other functions to resolve issues, share insights, and improve the platform and service roadmap., • Data-Driven Insights: Gather, analyze, and present information to inform operational improvements and client service strategies., • Operational Oversight: Lead or attend client calls to provide plan status updates, track issue remediation, and ensure timely, high-quality service delivery., • Communication & Documentation: Serve as a knowledgeable point of contact for inquiries, communicate with clarity and empathy, create and manage service tickets, and maintain accurate documentation within internal systems., • Service Standards & Escalation: Ensure team adherence to client-facing and internal Service Level expectations, handle complaints, troubleshoot complex problems, and implement solutions with autonomy. Requirements The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Develop and maintain a strong business partnership with Plan sponsor and vendors, • Strong time management skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations The Extras: • Fintech or Retirement industry experience, • Series 6, 7, 63, 65, 66, • QKA, QKC, • Six sigma, • Previous experience from Banking, Financial Services, Payroll, Employee Benefits This role will be based in either the New York City, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation. The expected base salary range for this position is $65K - $75K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. OUR PROCESS Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). This position will focus on providing support and services to LGBT youth. Services provided include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Case manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Intake and assessment for individuals seeking assistance and screen for housing eligibility, • Provide case management to a caseload of LGBTQ youth, • Assist Youth in applying to Supportive housing and other permanent housing options, • Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing, • Provide ongoing support to youth in housing following exit of shelter/drop-in. Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Facilitate LGBTQ support group, plan outings and socialization events for the LGBTQ youth, • Conduct surveys with LGBTQ youth to assess program’s progress meeting objectives; Triage counseling; Mediation for internal conflicts, • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a traum based intervention (ARC) for youth with more complex mental health needs and challenges., • Collaborate and coordinate with on- site mental health providers to ensure clients access to care., • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Street outreach to homeless and street involved young people, as assigned, • Facilitate Drop-in presentations related to aftercare and independent living skills, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing; Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • Manage events in the Drop-In Center, Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Qualifications: • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Experience working with youth who have Co-occurring Disorders, • Bachelor’s Degree, creative arts, liberal studies or relevant experience related to working with youth or working in social service settings with target population. Desirable: • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth., • At least 1 year working with the homeless population, youth, or harm reduction Knowledge and Skills: Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults Desirable: • Understanding of harm reduction perspective, • Demonstrate the ability to work independently Other: • Basic understanding of computer and systems for managing case records If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 24.74 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Case Manager provides direct case management services while engaging homeless individuals with appropriate concern for their social, mental health, substance abuse and medical problems in order to promote client stability and empower them to reach their fullest potential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes intakes for new clients and provides an orientation to the program and shelter rules and regulations Reviews logbooks at the start of each shift to ensure that all clients follow-ups are conducted as required Participates as part of a team and regularly collaborates with multidisciplinary staff to monitor clients’ progress Develops a comprehensive psychosocial assessment to fully identify and address the client's needs Collaborates with internal staff to monitor clients’ medication compliance and address episodes of non-adherence Establishes an individualized intervention/treatment plan or strategy to promote identified goals Provides advocacy for individual clients around entitlements and services Provides case management, including individual counseling, crisis intervention, conflict resolution, advocacy, psychoeducation, coordination of services and appropriate follow-up on all referrals Uses motivational interviewing and seeks safety modalities to counsel clients to improve overall effectiveness Encourages and provides ongoing support so that each client might assume an active role in his or her own treatment plan to the maximum extent possible Facilitates clinical, educational, supportive and/or recreation groups to address problem areas that clients experience in working towards independent living Maintains required documentation in case records, in written and computer databases (SCIMS, AWARDS) and updates client records in accordance with governmental and agency policy Completes Housing applications (both written and computer generated) for clients based on their individual needs and functioning Escort clients as needed. Facilitates and assists with clients' transfers into independent living Participates in weekly case conferences with both internal departments and external providers Participates in regular supervision, team meetings, case conferences and staff trainings Maintains a flexible schedule including evening and weekend shifts Performs other duties as it relates to case management JOB QUALIFICATIONS: Educational Requirements: Bachelor degree in a Social Work, Psychology, Counseling or another related field preferred Experience: Three (3) to five (5) years of case management experience with the homeless, mentally ill, substance abuse and/or low-income populations preferred Skills Set: Strong relationship-building skills required Ability to work independently but know when to raise issues to the supervisor Excellent organizational and time management skills necessary Ability to effectively multi-task and follow up on a timely basis Strong PC skills required including Word and Excel Languages: Bilingual in English and Spanish strongly preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR 1D3YXjk0gI

Job DescriptionTitle: Coordinator, Community Engagement Reports to: Associate Director, Family & Community Support Department: Family & Community SupportPrimary Purpose The Coordinator, Community Engagement role provides an opportunity to be part of an exciting and vibrant community of adoptive families and adopted persons. This individual will have administrative as well as client-facing duties working with adopted persons and adoptive families within their role in this department. The ideal candidate will support the Associate Director and Manager within the department, is detail-oriented and can communicate with, engage, and support a diverse population of local, national and global families. This individual possesses excellent program coordination and planning skills with an enthusiasm to connect with our diverse adoption community. The Coordinator plays a central role in the development, advancement, planning and execution of community programming. The ideal team member will coordinate and implement work plans; engage and educate groups, and carefully monitor program activities to ensure growth, quality and outcomes. This person will also coordinate with marketing and outreach to make sure the events are advertised and reach their intended community. Occasional evening and weekend work required. This is a full-time, in-person position with an annual salary range of $60,000-$65,000. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 30,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by individuals dedicated to our staff. At Spence-Chapin we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 110 years has provided critical services to children, women, and families around the world. Key Performance Indicators • Facilitate and support community programming collaborating with Associate Director on outreach and onboarding to hosting activities and gathering feedback, • Facilitate Mentorship programming, including recruitment and training of mentors, outreach for and screening of mentees, planning all program activities, • Complete administrative roles associated with community programming along with Associate Director, • Assist Associate Director with planning a yearly calendar of events for community events, • including Mentorship, children and family playgroups, virtual groups and others as needed, • Support program development, operations and facilitation, including coordinating and providing logistical/setup for community events, monitoring expenses, and maintaining accurate up-to-date information, • Ensure electronic and physical files are maintained for clients and program events, • Represent Spence-Chapin when needed at conferences, community events and with partners, • Outreach and relationship building to expand network of partner organizations, • Provide additional assistance as requested and/or as appropriate, to ensure the ongoing success of community programming services at the organization, • Represent Spence-Chapin, when necessary, at conferences, community events, and with partners, • Perform any other departmental or agency-related duties or special projects as directed by supervisorEducation & Experiences, • Associate or Bachelor’s degree required, • At least 2-3 years of relevant program, administrative or project planning experience, • Experience in an administrative support role required, • Experience in working with sensitive populations, particularly children and families preferred, • Knowledge of and sensitivity to cultural diversity and cross-cultural issues, • Bilingual candidates a plus, • Must have personal, lived experience in the adoption or foster care systemTechnical Skills, • MS Office -Proficiency in Excel, Word, Outlook and PowerPoint, • Experience with database platforms, • Basic knowledge of CanvaKey Competencies, • Excellent oral and written communication skills, • Add something about being able to engage tweens and teens, • Strong administrative and organizational skills with ability to meet tight deadlines, • Ability to multi-task; strong execution skills thorough follow through and attention to detail, • Problem-solving mindset with customer-service focus, • Saturday for program events and occasional evening work necessary, • Ability to work in a collaborative environment with various departments, which supports both individual and cooperative work This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully Powered by JazzHR LKuWBclxji

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 4/23/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Verifying participant contact information and age-appropriate activities and responsibilities to assign to participants at a designated level of supervision. Client Engagement: • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Motivating participants to engage in voluntary services. Documentation and Reporting: • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Completing all necessary documentation and maintaining all data set reporting requirements in the program's case management database Teamwork and Relationship Building: • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Participating in clinical supervision, case conference meetings, staff meetings, and on-service trainings; identify new opportunities for staff development. MINIMUM QUALIFICATIONS • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Must be willing to work evening and weekend hours, as operations expand. PREFERRED QUALIFICATIONS • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply., • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Credentialed Alcoholism and Substance Abuse Counselor in Trainee (CASACT) encouraged to apply Note: This position is expected to operate on a hybrid schedule with in-person work 4 days per week and 1 remote day. The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families., • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks' vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards. 9:00 AM - 5:00 PM Monday - Friday, One late day of 11:00 AM - 7:00 PM 35 Hours weekly/ Full Time

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards. 9:00 AM - 5:00 PM Tuesday - Saturday, with one late day of 11:00 AM - 7:00 PM 35 Hours weekly/ Full Time

Job Description The Case Manager provides direct case management services while engaging homeless individuals with appropriate concern for their social, mental health, substance abuse and medical problems in order to promote client stability and empower them to reach their fullest potential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes intakes for new clients and provides an orientation to the program and shelter rules and regulations Reviews logbooks at the start of each shift to ensure that all clients follow-ups are conducted as required Participates as part of a team and regularly collaborates with multidisciplinary staff to monitor clients’ progress Develops a comprehensive psychosocial assessment to fully identify and address the client's needs Collaborates with internal staff to monitor clients’ medication compliance and address episodes of non-adherence Establishes an individualized intervention/treatment plan or strategy to promote identified goals Provides advocacy for individual clients around entitlements and services Provides case management, including individual counseling, crisis intervention, conflict resolution, advocacy, psychoeducation, coordination of services and appropriate follow-up on all referrals Uses motivational interviewing and seeks safety modalities to counsel clients to improve overall effectiveness Encourages and provides ongoing support so that each client might assume an active role in his or her own treatment plan to the maximum extent possible Facilitates clinical, educational, supportive and/or recreation groups to address problem areas that clients experience in working towards independent living Maintains required documentation in case records, in written and computer databases (SCIMS, AWARDS) and updates client records in accordance with governmental and agency policy Completes Housing applications (both written and computer generated) for clients based on their individual needs and functioning Escort clients as needed. Facilitates and assists with clients' transfers into independent living Participates in weekly case conferences with both internal departments and external providers Participates in regular supervision, team meetings, case conferences and staff trainings Maintains a flexible schedule including evening and weekend shifts Performs other duties as it relates to case management JOB QUALIFICATIONS: Educational Requirements: Bachelor degree in a Social Work, Psychology, Counseling or another related field preferred Experience: Three (3) to five (5) years of case management experience with the homeless, mentally ill, substance abuse and/or low-income populations preferred Skills Set: Strong relationship-building skills required Ability to work independently but know when to raise issues to the supervisor Excellent organizational and time management skills necessary Ability to effectively multi-task and follow up on a timely basis Strong PC skills required including Word and Excel Languages: Bilingual in English and Spanish strongly preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR CKh9uqDZnt

Job Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite. The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • supplemental insurance;, • paid holidays and paid time off, offered on an accrual basis Your Impact on Career TEAM's Success: • Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency, • Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments, • Prepare reports of activities and achievements, • Approach each day and task with a "ZAG" mindset, • Performs other tasks as assigned The Ideal Qualifications for this Position Include: • Bachelor's degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification, • Experience working with populations similar to the PACE program's clients, demonstrating an understanding of their unique circumstances, • Prior experience developing, evaluating, and implementing milestone-driven service plans, • Ability to identify community resources/services and connect clients to these resources, • Strong interpersonal skills, including the ability to build trusting relationships, • Effective communication, listening, and coaching skills, • Multilingual proficiency, preferred, • Proficiency in Microsoft Office and other relevant software, • Ability to submit accurate written forms and reports, • Exceptional time management skills to meet deadlines and work under pressure, • A Valid Driver's License Salary: $55,000/yr Employment Type: Full-Time, Non-exempt Employee About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program, • Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description The Case Manager provides direct case management services while engaging homeless individuals with appropriate concern for their social, mental health, substance abuse and medical problems in order to promote client stability and empower them to reach their fullest potential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes intakes for new clients and provides an orientation to the program and shelter rules and regulations Reviews logbooks at the start of each shift to ensure that all clients follow-ups are conducted as required Participates as part of a team and regularly collaborates with multidisciplinary staff to monitor clients’ progress Develops a comprehensive psychosocial assessment to fully identify and address the client's needs Collaborates with internal staff to monitor clients’ medication compliance and address episodes of non-adherence Establishes an individualized intervention/treatment plan or strategy to promote identified goals Provides advocacy for individual clients around entitlements and services Provides case management, including individual counseling, crisis intervention, conflict resolution, advocacy, psychoeducation, coordination of services and appropriate follow-up on all referrals Uses motivational interviewing and seeks safety modalities to counsel clients to improve overall effectiveness Encourages and provides ongoing support so that each client might assume an active role in his or her own treatment plan to the maximum extent possible Facilitates clinical, educational, supportive and/or recreation groups to address problem areas that clients experience in working towards independent living Maintains required documentation in case records, in written and computer databases (SCIMS, AWARDS) and updates client records in accordance with governmental and agency policy Completes Housing applications (both written and computer generated) for clients based on their individual needs and functioning Escort clients as needed. Facilitates and assists with clients' transfers into independent living Participates in weekly case conferences with both internal departments and external providers Participates in regular supervision, team meetings, case conferences and staff trainings Maintains a flexible schedule including evening and weekend shifts Performs other duties as it relates to case management JOB QUALIFICATIONS: Educational Requirements: Bachelor degree in a Social Work, Psychology, Counseling or another related field preferred Experience: Three (3) to five (5) years of case management experience with the homeless, mentally ill, substance abuse and/or low-income populations preferred Skills Set: Strong relationship-building skills required Ability to work independently but know when to raise issues to the supervisor Excellent organizational and time management skills necessary Ability to effectively multi-task and follow up on a timely basis Strong PC skills required including Word and Excel Languages: Bilingual in English and Spanish strongly preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR pkjRSwzRBk

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT SALARY: $40,000-$45,000 LOCATION: Brooklyn,NY SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: Manhattan SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. 9:00 AM - 5:00 PM, with one late day of 11:00 AM - 7:00 PM. Monday - Friday Full time, 35 hour work week

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SERVICE COORDINATOR FLSA: NON EXEMPT LOCATION: BRONX SALARY: $38,000 TO $47,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Dl0mtyn8AE

Job Description THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Email: Info@nshopp.org Job Title: Case Manager Department/Program: Case Management Reports To: Program Director, Assistant Director and Team Leader FLSA Status: Exempt Work Location: Hybrid & 1 day a week at 975 Kelly Street Bronx, NY, NY 10459 Salary Range: $61,000-$66,416 About SHOPP: Neighborhood Self-Help by Older Persons Project (SHOPP) enhances the strength and resilience of individuals, regardless of age or ability, through innovative programs and support empowered to lead fulfilling lives with meaningful connections and purpose, while serving diverse communities with dignity, respect, and cultural responsiveness. Position Summary: The Case Management Program currently follows a temporary hybrid work schedule. Effective June 8, 2026, Case Managers are required to report to SHOPP’s main office located at 975 Kelly Street BX NY, one (1) scheduled day per week, in addition to attending required in-person trainings, meetings, supervisory sessions, and organizational events as assigned. In the event an employee has an emergency or preapproved PTO and is unable to report on their designated in-office day, an alternate in-office workday must be scheduled and approved within the same workweek to meet operational needs. Remaining workdays may be conducted in a hybrid format, including remote work from home and/or field-based work in the community, such as client visits. This change is due to program renovation of new permanent site and will remain in effect until further notice. The position requires regular in-person home visits throughout the South Bronx community and may require walking up and down stairs. Employees must maintain the ability to travel within the community and fulfill all client-facing and operational responsibilities in a timely and professional manner. Equipment ranging in weight up to 5 lbs. may be necessary to travel with for home visits. Staff working a hybrid schedule are expected to remain fully available and accessible during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. This includes maintaining active communication, participating in meetings with cameras on when requested, responding to client and program needs in a timely manner, and being available for client 2 emergencies, home visits, field work, and other in-person responsibilities as needed. The hybrid schedule may include field-based work, one required in-office day, and remote work responsibilities, while ensuring consistent coverage and support to clients and the program. Neighborhood SHOPP reserves the right to modify work schedules, reporting expectations, and hybrid arrangements based on programmatic, operational, client, or organizational needs at any given time. Essential Functions and Responsibilities: The following duties are representative of the essential functions of this role and are not exhaustive. Role-Specific Responsibilities • Hybrid staff are expected to remain fully available and accessible during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. This includes maintaining active communication, participating in meetings with cameras on, responding to client and program needs in a timely manner, and being available for client emergencies, home visits, field work, and other in-person responsibilities as needed;, • The hybrid schedule includes field-based work, one required in-office day, and remote work responsibilities, while ensuring consistent coverage and support to clients and the program;, • On a rotation basis, serve as the back-up Intake Worker and conduct intake screening interviews with referral sources and/or clients;, • Maintain a caseload as assigned by the Social Worker Team Leader;, • Conduct in-home assessments to identify goals, available resources, and strengths, eligibility for benefits and entitlements, and need for long-term services. Equipment ranging in weight up to 5 lbs. may be necessary to travel with for home visits;, • Establish a collaborative helping relationship with clients and family support systems that uphold the dignity and self-determination of the older adult;, • In collaboration with the supervisor, develop initial and long-term care plans; recommend services and monitor waiting lists;, • Maintain regular bi-monthly contact with the client and informal supports for mutual evaluation and monitoring the adequacy of care plans and service delivery in a timely manner;, • Provide crisis intervention services and assist clients in the development of emergency contingency plans;, • Maintain complete and well-written documentation of case records in STARS;, • Communicate with referral sources and other community resources to ensure timely and appropriate service delivery;, • Provide client education and advocacy; Actively assist in timely referrals/ applications/ recertification’s to other non-DFTA service providers to ensure the conservation of limited resources;, • Determine cases eligible for termination and close within the guidelines of program procedures;, • Complete a minimum of 16 hours of annual training;, • Work as part of a team focusing on collaboration, cooperation, and shared staff roles and 3 case assignments;, • Participate in SHOPP staff training programs, staff meetings, and other meetings as assigned;, • Involvement in a supervisory relationship with the supervisor and accept peer-to-peer supervision;, • Conduct self-assessments for probationary and annual performance evaluations;, • In collaboration with the team, develop work/off-site schedules;, • Request leave time and petty cash in a timely manner;, • Maintain complete program records in a timely manner along with reports required for documentation and statistical reporting for funding sources;, • Conduct outreach, informational and program presentations to community groups; represent SHOPP at interagency coalitions, professional venues;, • Identify socially isolated older adults and refer to the Friendly Visiting Program;, • Communicate with the Friendly Visiting Coordinator or assigned volunteer as needed;, • Assist with community public relations and promotion of SHOPP and SHOPP events;, • Perform other tasks as assigned by the Program Director/Assistant Program Director. General Responsibilities • Participate in supervision, team meetings, and organizational initiatives, • Maintain compliance with SHOPP personnel policies, procedures, and funder requirements, • Complete accurate and timely documentation, reporting, and administrative tasks, • Support program and organizational goals and meet established deadlines, • Demonstrate professionalism, accountability, and responsiveness in all aspects of work, • Work independently and collaboratively to support team and program success, • Demonstrate flexibility in supporting evolving program and organizational needs Qualifications Required: • Bachelor’s degree in social work from an accredited school and experience in a social service setting., • Experience working in a social service or community-based setting., • Essential competencies, knowledge, and skills include advocacy, brokerage, care coordination, communication, problem-solving, collaborative teamwork, and dedication to empowerment and strength-based social work practice. Preferred: • Knowledge and experience with the older adult population and community-based, • Bilingual in English and Spanish., • Proficient in computer systems, case documentation, and data entry., • Familiarity with VIVE system preferred. Core Competencies: This role is evaluated based on the following competencies: • Job Knowledge: Demonstrates understanding of role responsibilities, program requirements, and applicable systems., • Collaboration & Teamwork: Works effectively with colleagues, partners, and community stakeholders., • Efficiency & Effectiveness: Completes work accurately, timely, and contributes to productivity and process improvement., • Mission & Vision Alignment: Demonstrates commitment to SHOPP’s mission and integrates values into daily work., • Problem Solving: Identifies challenges and implements thoughtful, practical solutions., • Communication: Communicates clearly and professionally with internal and external stakeholders, demonstrating strong written, verbal, and active listening skills. Physical and Work Environment Requirements: • The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions., • Ability to sit, stand, and move throughout the workday, • Ability to travel to SHOPP locations and community sites as required, • Ability to work in office, community, and field-based environments, • Ability to lift and carry items up to 5 pounds, • Ability to walk, climb stairs, and navigate various environments, • Ability to attend community events, including evenings and weekends, • Ability to work in varying weather conditions Work Schedule and Travel: • Typical work schedule: Monday through Friday from 9:00 AM to 5:00 PM, • Evening/weekend requirements (if applicable), • Travel between sites or community locations (if applicable) Disclaimer: This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. SHOPP reserves the right to modify this job description at any time. Background Check Notice: All offers of employment are contingent upon the successful completion of a background check. SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance. Equal Opportunity Employer: SHOPP is an equal opportunity employer and fosters a diverse, inclusive, and respectful workplace.

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment,, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,, • company 403(b) contribution of 3%, an additional 7% match which vests immediately, At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES: • Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation., • Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues), • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services., • Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region., • Participate in ongoing supervision, • Other duties as assigned. QUALIFICATIONS: • Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting., • Licensed, or eligible for licensure., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation., • Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.)., • Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius., • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Strong analytical and problem-solving skills., • CBT certification, trauma focused CBT preferred, • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. Special Position Requirements: • Must be willing and able to clear a criminal background check, • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required., • Must obtain a negative TB Test yearly., • Must be willing and able to obtain FBI fingerprint check every 5 years., • Spanish language fluency required, • Must have valid driver's license and MVA check free of major infractions for the last 7 years., • Ability to travel up to 70%, • Must comply with an enhanced background check post-hire. Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here _ The Senior Catering Services Manager is a key leadership role that is responsible for leading the catering operations at a large account or coordinating multiple catering outlets at a single account. The Senior Catering Services Manager is responsible for planning and the execution of catering orders and special events. Additionally, this position will lead all aspects of and advise the catering team to implement all events in line with customer expectations. COMPENSATION: The Salaried rate for this position is $90,000.00 to $105,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here _ There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food built from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and direct catering employees to ensure catering and events standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and handle quality assurance with all requests ? Responsible for delivering sales, food, and labor targets and maintaining department budgets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule, and lead Catering team ? Ensure compliance with all food, occupational and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. ? Requires at least 3 years of experience ? Requires at least 1-3 years of experience in a management role ? Previous experience in events and catering required ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionJob Title: Sales and Account Support ManagerLocation: Atlanta, GAOur client is the market leader in the travel industry offering tailor-made, premium airline amenity concepts. We work with the most prestigious carriers in the world, enjoying a pre-eminent position and reputation.Our commitment to sustainability is demonstrated by our ambitious targets and woven throughout the business. Through conscious design, responsible supply chains and meaningful partnerships, we aim to create amenities that enhance experiences and impact our world.Excellence is reflected in our employees as much as in our world-class products, customer services and business policies. We have created an entrepreneurial environment that allows our associates to make significant contributions to the company's direction and on-going success, while enjoying professional growth as well as the benefits of working for a respected industry leader, driven by purpose.Our client has maintained its market leadership position throughout the pandemic by leveraging its knowledge of the market, industry requirements and great vision and foresight to bring innovative solutions and new products. As the sector continues its strong re-growth, maintains its top spot in the market, participating in the fast expansion. GENERAL DESCRIPTION:We are looking to fill our vacancy for a Sales & Account Support Manager - Atlanta to further expand our highly successful business model in designing, branding, sourcing, and distributing airline amenity kits and comfort items and support for regions of Americas and Oceania. Being part of a successful team suggests a quick path to career progression for the right candidate into a more Senior Sales role. In this role, the ideal candidate will have experience in sales and client relations, preferably in product trading companies. They will report to the Senior Regional Director, Americas & Europe, as well as adhering to the global nature of the business and having flexibility to working different time zones. JOB DESCRIPTION:- Assume account management responsibilities in the U.S. • Project manage end-to-end customer process for allocated accounts and activities, • Provide complementary support for the company headquarter in Hong Kong and Asia-Pacific time zone, • Nurture and further develop existing customer relationship, • Prepare customer reporting and analysis, • Contribute to the creation and presentation of final deliverables for clients, • Deliver accurate forecasting reports and calculations that align with client objectives and timelines, • Create detailed project timelines and development schedules tailored to client needs, • Produce well-organized, comprehensive process documents for both internal and client use, • Complete and present client deliverables that meet or exceed client expectations, consistently on schedule SKILLS & EXPERIENCE: Demonstrated sales experience and knowledge Possess excellent time management skills Strong communication and account management skills Adaptability for cross-time-zone collaboration Have a strong understanding of general business operations including supply chain Strong problem solving and troubleshooting skills with the ability to exercise judgment Team player, Pro-active, Outgoing, and Self-Motivated

Job Description Achilles is looking for an Account Manager to join our team in our New York office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: • Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits., • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: • Bachelor's degree in Business, Sales or related field, • Strong verbal and written communications skills, • Excellent listening, negotiation, and presentation abilities, • Familiarity with CRM software preferred, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • Some travel required for this role Powered by JazzHR BDltTjiRmD

Job Description We have an immediate, full-time opening for a Account Manager with healthcare and/or pharmaceutical creative/ad agency experience. About Us, About You Based in New York City, and launched in early 2023, Coefficient Health is a full-service healthcare marketing agency designed to be more like the commercial leaders we partner with. In the pharmaceutical and biotech industries, we understand that driving change effectively requires expertise in more areas than ever and the ability to integrate that knowledge across teams. That's why Coefficient Health is built on a new model of multidimensional talent. We are a team of agile and entrepreneurial go-getters who do not subscribe to the traditional siloed agency structure. At Coefficient Health, you will have the opportunity to break out and flex your muscles in multiple areas to partner with our clients, seamlessly integrate into their teams, and truly see the contribution of your work in action. You will have the flexibility of an integrated, hybrid role that allows you to contribute across disciplines and work with other multidimensional experts to own, shape, and develop smart, strategically grounded creative solutions that increase brand impact and lead to meaningful results. If this sounds like a role for you, read on! Are you a star performer ready to go from big to boutique? Are you multidimensional, looking for a hybrid role that allows you to flex your muscles in multiple areas: strategy + account + project management? Are you equally comfortable organizing and driving a project forward as you are engaging with clients and coming up with smart solutions that increase brand impact? Do you thrive in an entrepreneurial + integrated environment, and enjoy working within multiple disciplines to truly take ownership of your accounts + team? Are you ready to break out and get to the next level? Primary Responsibilities • Client and Account Management, • Develop great relationships and build trust with your clients, • Understand your client’s business, brands, and organizational structure, • Support and participate in strategic processes with Directors, • Ensure strategic pull through of all work through the production process, • Protect the integrity of the brand (strategy, identity, creative, messaging) as we deliver key initiatives, • Project Management, • Define and plan project workstreams assumptions and deliverables, • Built and manage bottom-up budgets, • Develop detailed and interconnected project timelines, • Manage client billing and invoicing, • Own and be the steward of an efficient and organized process, • Lead the execution of integrated healthcare marketing campaigns with specific emphasis on digital, • Drive the tasks, timelines, and outputs on time and on budget, • Manage and maintain quality over the full processes, • Be the expert in internal and client promotional review and submission processes, • Professional Development, • Learn next level roles and strategic principles for advancement, • Take initiative to over deliver and provide exceptional client experiences, • Direct and support your team by teaching, listening and staying one step ahead Desired Skills and Experience We seek highly motivated individuals with a strong track record of professional achievement who can bring intellectual curiosity, determination, and creativity to our client work. You must have the following qualifications: • Minimum of 5 years in a relevant field (pharmaceutical, pharma advertising, medical communications, public relations, consulting or life sciences), • Experience with developing cross channel assets with specific emphasis on digital (web, email, rep triggered email, detail aids, etc), familiarity with Veeva a plus, • Client relationship management experience, • Excellent communication (written and verbal), interpersonal, and presentation skills, • Superior organization skills and exacting attention to detail, • High proficiency in PowerPoint, Excel, Word, • Familiarity with project management tools like AirTable, SmartSheet, routing tools, • Disciplined self-starter + team organizer, • Ability to work in a high performance, fast-paced team environment with an adaptive workflow, • Attention to detail and proofreading skills, • Bachelor's degree (communications, healthcare, science), • Must be willing to come into the NYC office in the Financial District 3 days per week WHAT’S IN IT FOR YOU: You will work directly with the founding partners and leaders of the business. You will collaborate with a team of smart and friendly people. You will take ownership of your work and be challenged. If you rise to the challenges of your position, you will grow fast, do more, and be rewarded. The position offers competitive pay with benefits based on experience and qualifications: Salary Range: $95,000–$120,000 The salary range provided represents what a potential hire may expect to earn in this role at Coefficient Health. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational needs. Salary is only one component of the total rewards package offered at Coefficient Health, and we encourage you to apply if this range falls outside of your expectations. Coefficient Health LLC. provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. The Company complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform our team if you need assistance completing this application or to otherwise participate in the application process. Powered by JazzHR RfKSfO54bZ

Job Description US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls. We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you. We're looking for a mid-level Account Manager to serve as the primary point of contact for our existing B2B customers. This role is part relationship manager, part concierge — you'll field incoming calls and emails, resolve issues quickly, and make every business customer feel like they have a dedicated, white-glove point of contact. The ideal candidate is a proactive communicator who thrives on making customers feel taken care of and can juggle a high volume of touchpoints without losing a personal touch. What You'll Do • Serve as the day-to-day point of contact for a portfolio of existing B2B accounts, owning the relationship post-sale., • Field and respond to inbound customer emails and phone calls promptly, professionally, and with a VIP-level of service., • Troubleshoot and resolve account issues (billing, service, device, or plan-related), escalating to internal teams when needed and following through to resolution., • Proactively check in with accounts to monitor satisfaction, flag risk, and identify opportunities for account growth or upsell., • Maintain accurate account records and interaction history in the CRM., • Coordinate cross-functionally with Sales, Support, and Billing to ensure a seamless customer experience., • Manage renewals and help minimize churn through consistent, high-touch relationship management., • Identify recurring pain points and provide feedback to leadership on ways to improve the customer experience.What We're Looking For:, • 2–4 years of experience in account management, customer success, client services, or a similar customer-facing B2B role., • Excellent written and verbal communication skills — comfortable on the phone and in email with business clients., • A service-first mindset with strong problem-solving instincts and follow-through., • Highly organized and able to manage multiple accounts and priorities simultaneously., • Comfortable working with CRM and support ticketing tools., • Experience in telecom, wireless, or a related industry is a plus, but not required., • Calm, patient, and solutions-oriented under pressure.Perks and benefits:, • Annual Offsite to hack & meet the team. 2024 Japan. 2025 Hawaii., • Competitive Salary, • Gym reimbursement, • Commute reimbursement, • Flexible working hours, • Professional development stipend, • Flexible time off, • Cell phone service (up to $100/mo)Think you're a fit? Apply to learn more! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOverview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Security Assistant Account Manager for a Global Financial Client located in the Times Square area of Manhattan. As an Assistant Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Law enforcement, military, and/or contract or proprietary security services, or facility management experience, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE): • College degree in Business Administration or a law enforcement-related field, • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, • Previous payroll, billing, or scheduling experience, • Aptitude with security systems: CCTV, access control, and badge administration, • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company’s 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Salary: $99,840 / year Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1607613

Job Description About Arbolus Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies. At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment and a true strategic advantage to run faster, more confident diligence on the world’s leading software assets. Since 2018, we’ve redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service, because great technology should always be backed by great people. Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York, New Delhi and San José. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable. About the role As Account Manager for Private Equity & Corporate clients, you'll own a portfolio of high-value accounts spanning private equity firms and direct corporate clients (strategy, M&A, corporate development, and commercial teams). You'll be the day-to-day relationship lead - driving adoption, identifying expansion opportunities, and ensuring clients get exceptional value from Arbolus. This is a quota-carrying role focused on net revenue retention and upsell within an existing book, working closely with delivery, product, and senior commercial leadership. Key responsibilities you will be in charge of Own and grow a portfolio of existing private equity and corporate client accounts as the trusted day-to-day commercial lead Drive revenue retention and expansion - through expert-network call-credit upsell, customer-review-library subscription growth, and unlocking new use cases across the accounts Run regular check-ins, quarterly business reviews, and strategic conversations with deal teams, operating partners, and corporate stakeholders Map and expand within each account - building relationships beyond your primary contact into adjacent teams, funds, and portfolio companies Translate the Arbolus product and roadmap into clear value for PE deal teams (diligence, value creation) and corporate teams (M&A, market intelligence, customer insight) Partner closely with delivery to ensure project quality, resolve escalations quickly, and turn strong delivery into commercial momentum Track account health, usage trends, and renewal timelines - flagging risks early and acting on them Maintain accurate pipeline, activity, and forecast records in HubSpot Represent Arbolus at client meetings, industry events, and in-person visits across key US hubs Requirements to succeed in this role 4–6 years of experience in account management, client success, or a commercial role - ideally selling into private equity, corporate strategy, or M&A buyers Working knowledge of how PE firms operate (deal teams, portfolio operations, value creation) and/or how corporate strategy and M&A teams buy research and expertise Proven track record of hitting retention and upsell targets in a quota-carrying role Strong commercial instincts - you naturally spot expansion opportunities, navigate to the right buyer, and know how to position value Excellent communicator and relationship builder, comfortable engaging senior stakeholders Highly organised and data-driven, able to manage a large portfolio of accounts in parallel without dropping the ball Proficient with HubSpot or a comparable CRM, and comfortable in a fast-paced, high-growth environment Self-starter who thrives with ownership and autonomy Nice to have Prior experience at a market-data company, a SaaS sales organisation, or an expert network Existing relationships within the PE or corporate strategy ecosystem Experience selling or managing accounts for a data, research, or intelligence platform serving PE or corporate buyers What we offer A competitive base salary ($110k-$140k) plus variable bonus tied to performance and growth 18 days of paid time off + 10 bank holidays per year to recharge and rest Comprehensive health insurance benefits to keep you and your family covered A commuter benefits program to make getting to work easier and more cost‑effective 401k Retirement Saving Plan with a 4% matching formula — for every dollar you contribute, we’ll add an extra 4%, up to IRS limits Top‑tier equipment (MacBook Air, Apple iPhone, Poly Voyager Headset) so you have the best tools from day one Discount on ClassPass Membership We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests. We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.

Job DescriptionLocation: NYC Metro area Reports To: VP, Head of Sports & Gaming Base Salary range - $185k to $205K plus annual bonus target Role Overview We are seeking a highly motivated Account Manager to drive growth, manage key relationships, and ensure delivery excellence across the Sports & Gaming portfolio. The individual will be responsible for owning client accounts, deepening relationships with senior stakeholders, expanding scope across Analytics & AI, Data Management, Digital Engineering, F&A, CX Ops, and ensuring alignment with client needs. Key Responsibilities • Account Management & Growth, • Serve as the primary relationship manager for assigned Sports & Gaming clients (e.g., leagues, teams, sportsbooks, game publishers)., • Drive pipeline development, proposals, and renewals in collaboration with sales and delivery teams., • Sales & Business Development, • Drive revenue growth through expanding existing accounts with new solutions and services., • Build and maintain a healthy pipeline, ensuring disciplined tracking, forecasting, and closure., • Lead proposal development, commercial negotiations, and deal closures., • Meet or exceed quarterly and annual sales targets., • Client Engagement & Advisory, • Build trusted advisor relationships with C-level and senior stakeholders in sports leagues, gaming operators, and media companies., • Delivery Oversight, • Partner with delivery leaders to ensure high-quality, on-time execution of ongoing programs., • Monitor client satisfaction and proactively address any issues or risks.Qualifications, • 10+ years of experience in client-facing roles such as account management, consulting, or business development, ideally in Sports, Gaming, Media, or adjacent industries., • Experience managing large accounts and actively driving growth; prior P&L ownership considered an advantage., • Proven ability to engage with CXO and VP/Director-level stakeholders to frame business problems, shape solutions, and drive adoption., • Knowledge of the Sports & Gaming domain (leagues, sports betting & iGaming, and video gaming & eSports) highly preferred., • Strong understanding of data, analytics, AI/ML, and digital transformation in the context of fan engagement, ticketing, sponsorship, media & broadcasting, and game operations (on-field)., • Commercial orientation with experience supporting sales pursuits, RFP responses, proposals, and contract negotiations., • Strong communication and presentation skills with the ability to deliver at the executive level., • Demonstrated success in leading cross-functional and global delivery teams while ensuring client satisfaction., • Willingness to travel (30–40%) to client locations, league offices, and major events., • Bachelor’s degree required; MBA or equivalent preferred.

Job DescriptionOverview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring an onsite Account Manager for a global financial services client in NYC. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Candidates with experience as a New York City Police Department (NYPD) Officer, Police Sergeant, Police Lieutenant, or other law enforcement professional, combined with security operations or physical security leadership experience, are strongly encouraged to apply. Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Must have prior law enforcement experience, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE): • College degree in Business Administration or a law enforcement-related field, • Law enforcement, military, and/or contract or proprietary security services, or facility management experience, • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, • Previous payroll, billing, or scheduling experience, • Aptitude with security systems: CCTV, access control, and badge administration, • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: • Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Salary: $130,000 Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1651480

Job Description Location: New York City (Hybrid) FLSA Status: Exempt Salary Range: $75,000–$80,000 About Genesys Works Genesys Works is a national leader in creating career pathways for high school students from historically underserved communities. Through skills training, meaningful internships, and access to professional networks, we equip young adults with the tools to achieve economic mobility and long-term career success. Founded in Houston in 2002, Genesys Works now operates across seven markets nationwide and continues to expand its impact. Since launching in 2019, Genesys Works NYC has rapidly grown to support more than 60 interns annually, with plans to significantly scale over the next several years to meet increasing employer demand for diverse, early-career talent. As we continue to grow, we are seeking a relationship-driven and results-oriented Corporate Partnerships Manager to help deepen employer partnerships, drive internship growth, and create exceptional experiences for both students and corporate partners. Position Overview The Corporate Account Manager serves as the primary relationship manager for a portfolio of corporate partners and plays a critical role in advancing Genesys Works in NYC’s growth strategy. Reporting to the Regional Director of Corporate Engagement, this role is responsible for strengthening existing partnerships, driving internship seat retention and expansion, and ensuring a high-quality experience for corporate stakeholders and student interns. This position combines strategic account management, stakeholder engagement, workforce partnership development, and operational execution. The ideal candidate is a proactive relationship builder who thrives in fast-paced environments, excels at managing multiple priorities, and is passionate about creating equitable career opportunities for young adults. Success in this role will be measured through partner retention, internship growth, stakeholder satisfaction, and effective cross-functional collaboration. Key Responsibilities Corporate Account Management • Manage and grow a portfolio of existing corporate partners through strategic relationship management and consistent engagement, • Maintain a target of 85% internship seat retention while identifying opportunities for account growth and expansion, • Cultivate strong relationships with executive sponsors, hiring managers, supervisors, and key decision-makers across partner organizations, • Serve as the primary point of contact for assigned corporate partners and ensure a best-in-class partner experience Partnership Growth & Strategy • Partner with the Regional Director and Executive Director to execute annual internship growth goals, • Identify opportunities to increase internship placements within existing accounts and across new business units, • Monitor workforce trends, hiring activity, and organizational changes across partner organizations to proactively identify risks and growth opportunities, • Generate and qualify new partnership leads in collaboration with the Director of Corporate Engagement Internship & Program Collaboration • Collaborate closely with Program Manager to support successful intern placements and overall partner satisfaction, • Provide strategic insights on partner culture, workplace expectations, and internship opportunities to support student success, • Support onboarding and training processes for corporate supervisors and interns, • Participate in regular account management meetings with Program Coordinators to align on partner needs and intern performance Operations & Account Administration • Lead account operations for assigned partners, including contracts, onboarding logistics, internship documentation, invoicing support, and related systems management, • Maintain accurate and timely partner, opportunity, and internship data within Salesforce CRM, • Coordinate with internal teams to ensure seamless communication and execution across all stages of the partnership lifecycle, • Support timely payment processing and account reconciliation activities as needed External Representation & Engagement • Represent Genesys Works NYC at networking events, community engagements, employer meetings, and industry events, • Support employer engagement initiatives through presentations, relationship cultivation, and strategic outreach, • Collaborate with the national marketing team to develop customized partner-facing materials and presentations Additional Responsibilities • Contribute to team-wide initiatives and organizational priorities as needed, • Perform other duties aligned with the goals and mission of Genesys Works NYC Qualifications • Passion for the mission, values, and long-term impact of Genesys Works, • Proven success in strategic account management, partnership growth, business development, or enterprise client management environments, • Demonstrated ability to grow and expand existing accounts through executive relationship management, consultative engagement, and opportunity identification, • Experience managing complex stakeholder relationships and influencing decision-makers across multiple levels of an organization, • Strong business acumen with the ability to identify growth opportunities, mitigate partnership risk, and drive retention strategies, • Track record of achieving or exceeding performance metrics related to account growth, retention, revenue generation, or partnership expansion, • Exceptional executive presence, communication, presentation, and negotiation skills, • Ability to develop and execute strategic account plans aligned with organizational growth objectives, • Highly organized and results-driven with the ability to manage multiple high-priority partnerships simultaneously in a fast-paced environment, • Strong proficiency with CRM systems and pipeline management tools; Salesforce experience strongly preferred, • Self-starter with a high degree of ownership, accountability, and strategic problem-solving capabilities, • Experience in workforce development, talent solutions, staffing, education partnerships, or mission-driven organizations is a plus, • Ability to represent Genesys Works externally through executive meetings, networking events, and strategic partnership engagement opportunities, • Flexibility to attend occasional evening or weekend events as needed to support partner engagement and organizational initiatives Work Environment • This is a highly relationship-driven, external-facing role that requires frequent in-person engagement across the New York City market. The Corporate Account Manager is expected to regularly attend face-to-face meetings with corporate partners, networking events, internship site visits, and stakeholder engagements throughout NYC and the surrounding metro area., • Due to the high volume of in-person partnership management responsibilities, candidates must reside within the New York City metropolitan area and be able to travel consistently throughout the region to support relationship cultivation, account growth, and partnership expansion efforts for Genesys Works. Compensation • In our quest to be a nonprofit employer of choice, we offer the following:, • Competitive compensation ($75,00 to $85,000) commensurate with experience and qualifications, • Medical, dental, and vision insurance, • Company-paid life and disability insurance, • Generous paid time off policy, (10) company paid holidays, and “Soft Close” between Christmas and New Year’s., • 403(b) retirement savings plan with company match, • Communications allowance, • Focus Fridays and flexible work arrangements Our Commitment to People Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.

Job DescriptionOverview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Security Account Manager for a Historical Landmark in New York City As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Must be retired / former law enforcement, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE): • College degree in Business Administration or a law enforcement-related field, • Law enforcement, military, and/or contract or proprietary security services, or facility management experience, • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, • Previous payroll, billing, or scheduling experience, • Aptitude with security systems: CCTV, access control, and badge administration, • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company’s 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Salary: $95,000 / year Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1643754

Job Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: As an Account Manager, you'll become a strategic cornerstone of our organization, partnering closely with internal stakeholders to cultivate and grow advertiser relationships that directly amplify revenue and yield for the business. Your role blends strategic vision, execution, and relationship management; empowering you to leverage Moxxi's owned media to enhance client ROAS while optimizing internal yield. You'll take ownership of the advertiser lifecycle, applying your performance-marketing expertise to elevate campaigns, craft strategic solutions, and unlock scaled client investment and efficiency. This position offers you a unique balance of creativity, strategic impact, and measurable results in a dynamic, growth-focused environment where your contributions will be immediately visible and highly valued. Key Responsibilities: Campaign Management • Own the complete campaign lifecycle, from technical setup (API/pixel configuration) and launch strategy to ongoing management and optimization, driving account onboarding and sustained growth., • Use Moxxi's analytics and ad-serving tools to drive incremental ROI for both advertisers and Moxxi, • Partner with various teams to implement creative and targeting tests to increase conversions, internal ROAS yield and lead quality., • Constantly monitor live campaigns to ensure pacing, performance, and quality KPIs are being met while quickly triaging issues and deploying solutions., • Collaborate with senior leadership on opportunity analysis and offer scaling strategies. Advertiser Account Management • Manage a portfolio of advertisers, focusing on relationship depth, spend growth, and retention., • Understand each advertiser's business model and unlock scalable spend opportunities through testing, targeting, and strategic alignment., • Manage multiple accounts efficiently, using data to identify shared strategies across advertisers., • Communicate clearly and persuasively with clients, offering data-driven updates, strategy recommendations, and growth plans., • Work closely with the internal team to understand yield and supply dynamics and ensure we're maximizing our media footprint with Advertiser monetization., • Mastering the spectrum of diverse ad-serving strategies (targeting, creative, time of day, etc.) across categories, identifying which approaches yield stronger results in specific contexts and understanding the key variables that influence campaign effectiveness. What You'll Bring: • 3 - 5+ years in digital marketing, affiliate marketing, or performance-based account management (coreg experience a plus)., • Strong grasp of campaign optimization levers: targeting, data feedback loops, creative testing, etc., • Analytical mindset — comfortable digging into performance data, identifying patterns, and making actionable decisions., • Effective communicator with a proven ability to build rapport, manage stakeholders, and deliver results under pressure., • Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies • Self-Starter – You take initiative and solve problems before they become problems., • Curious & Analytical – You ask why, dig deep into data, and experiment to learn what works., • Efficiency-Oriented – Fast, focused, and action-driven., • Relationship-Focused – You build trust and deliver value., • Organized Multitasker – You thrive in fast-paced, high-velocity environments., • Strategic Communicator – You translate performance into insight and insight into action.Salary Range$100,000—$120,000 USD

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry. We are looking to expand our Sales Team with the addition of a full-time Account Manager. Account Manager responsibilities include developing long-term relationships with a robust portfolio of clients, connecting with key business executives and stakeholders, and serving as the primary point of contact for contract renewals and client retention. Account Managers liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs. The focus of this role will be on building relationships with existing accounts. Note: This position requires working on-site at our NYC location in a hybrid capacity.What You'll Do: • Act as the face of the business and initial contact for clients' questions or issues, • Work with Senior Account Managers to enhance revenue retention and build relationships with clients – proactively identifying and taking measures to mitigate risk to ensure clients are satisfied and prepared to renew their contracts, • Intimately understand your clients' contracts and track renewals (including mid-term adjustments) to ensure clients are seeing a return on their investment, • Become a deeply engaged, strategic partner to ensure accounts are being retained, • Forecast and track key account metrics, • Keep current clients satisfied and deliver exceptional client service daily, • Help identify opportunities to grow and upsell current accounts, • Engage in facetime with clients, • Monitor and analyze clients' usage of our product, • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations, • Liaise between the client and internal teamsSkills You'll Need:, • 1 – 3 years of proven account management or other relevant experience, • A passion for growing and maintaining existing client accounts, • Knowledge of financial markets is a must! Knowledge of Options is a plus, • Ability to adhere to deadlines, delivering on time while prioritizing among competing tasks, • Proven ability to manage multiple projects with a keen attention to detail, • Exceptional verbal and written communications skills, • Excellent listening, negotiation, and presentation skills, • Natural relationship builder with integrity, reliability, and maturity, • Self-motivated and able to thrive in a results-driven environment, • Proficient with Microsoft Office Suite, and CRM software (Sugar CRM preferred), • Bachelor’s Degree in Finance, Economics, or similar majorWhat We Offer:, • A collaborative environment where everyone's input makes a difference, • Paid time off: Vacation, Personal, Sick days, and Holidays, • Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered, • Full medical and dental insurance coverage for employee, • A bright, open office in Midtown Manhattan near Columbus Circle and steps from Central Park with a great view of Times SquareOptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionThe Account Management team is responsible for the successful renewal and growth of CFRA’s existing clients. In addition to renewing the business in place, Account Managers should develop strong relationships with key contacts at each account, understand the goals and initiatives of each account, think strategically about ways in which CFRA can help each client achieve their goals by utilizing our products & services, and identify areas for potential account growth. Account Managers should work cooperatively with all departments at CFRA to ensure client expectations are exceeded and account goals are met. Key ResponsibilitiesTHE ROLE We are looking for an Account Manager to join our Account Management Team. The successful candidate will support the team servicing existing accounts through: • Account Strategy Development & Execution, • Relationship Development, • Revenue Retention & Growth, • Cross-Selling InitiativesTHE CANDIDATE This role would suit a qualified individual with 5+ years of account management or sales experience in the financial services industry in a client-facing position. Skills Knowledge and Expertise DESIRED SKILLS & CHARACTERISTICS • Collaborative work ethic, • Polished verbal and written communication skills, • Demonstrated commitment to customer service, • Facility with data analysis, • Proficiency with Excel required, • Familiarity with financial markets and investment research, • Experience with Salesforce highly valued EDUCATIONAL REQUIREMENTS, • Bachelor's degree - financial major preferred Benefits • 20 days of Vacation, • 8 Sick Days, • 1 paid volunteer day, • 10-11 Holidays a year, • Health, Dental, & Vision Insurance, • Company paid Life & Disability Insurance, • Competitive Pay, • Quarterly Bonus Pay, • 401K Match

Job Description About Us We are a leading provider of commercial kitchen exhaust and fire safety services across New York City, Long Island, and Westchester. We take pride in delivering high-quality service, maintaining long-term client relationships, and upholding the highest safety standards. We’re seeking an experienced, sharp, and proactive Dispatcher/Scheduler who knows the five boroughs inside and out and can manage a high volume of field service operations with precision, professionalism, and urgency. Done Right Hood & Fire Safety is looking for an Account Manager to join our team in our Brooklyn office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: • Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits., • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. 1. Client Relationship Management • Serve as the main point of contact for ongoing clients., • Conduct regular check-ins to ensure service quality., • Understand client needs, preferences, and long-term goals.2. Contract & Account Oversight, • Manage service contracts (renewals, upsells, scope changes)., • Ensure service levels (SLAs) are met., • Handle billing questions or escalations.3. Sales & Revenue Growth, • Identify opportunities for additional services or upgrades., • Prepare proposals or quotes for expanded work., • Coordinate with sales teams for new business.4. Service Coordination, • Work with schedulers/operations to ensure clients receive services as promised., • Communicate client-specific instructions or requirements to the service team., • Escalate issues internally (quality concerns, repeated failures, etc.).5. Problem Resolution, • Handle customer complaints or escalations professionally., • Develop plans to improve service delivery for high-value clients., • Maintain client satisfaction and retention.6. Reporting, • Provide clients with service reports, performance metrics, or project status updates., • Track account health and forecast revenue. Requirements: • Bachelor's degree in Business, Sales or related field, • Strong verbal and written communications skills, • Excellent listening, negotiation, and presentation abilities, • Familiarity with CRM software preferred, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • Some travel required for this role Benefits: • Commuter assistance, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Experience: • Dispatching: 3 years (Required) Powered by JazzHR MVbkIgy7lO

Job Description At John Mini Distinctive Landscapes, we make places beautiful. For over 50 years, we have been recognized as a leader in indoor and outdoor landscaping, holiday design, and plant care. We design, install, and maintain distinctive landscapes throughout the tri-state area, including New York, New Jersey, and Connecticut. We are looking for an Account Manager to join our Outdoor Service team in New York City. This role will support our commercial accounts throughout Brooklyn and Queens and is a great opportunity for a leader who wants to make a meaningful impact in the green industry. In this role, you will: • Manage and support a team of professionals delivering high-quality, sustainable plant care., • Build and maintain strong client relationships within your territory, ensuring client needs are understood and consistently met., • Generate new business through prospecting, referrals, lead generation, and relationship building., • Partner with the Director of Outdoor to develop and achieve business, team, and personal goals., • Visit client locations to ensure excellent outdoor plant service and quality standards are being met., • Support the professional growth of the Outdoor Service team through real-time feedback, one-on-one meetings, coaching, and training opportunities., • Meet, develop, and recruit talented people who share our passion for the work. Qualifications: • Previous account management, client service, operations, or team leadership experience required; experience in landscaping, horticulture, plant care, facilities, or another service-based industry is strongly preferred., • Proven ability to build and maintain strong client relationships, communicate clearly, and resolve issues with professionalism and urgency., • Experience leading, coaching, or supporting a team in the field, with a focus on accountability, quality, safety, and professional development., • Strong organizational and time management skills, with the ability to manage multiple client accounts, priorities, and deadlines., • A collaborative, solutions-oriented mindset with a willingness to learn, receive feedback, and roll up your sleeves when needed., • Bilingual English/Spanish is a plus. We are proud to offer a strong benefits package, including medical, dental, and vision insurance; pet insurance; life insurance; short-term and long-term disability; a 401(k) with company match; profit sharing; paid holidays; and a paid time off program. Our passion is our profession. Join a team that pushes limits, dreams big, and brings nature into the spaces where people live, work, and play. Sound like a fit? Check us out and apply here: https://johnmini.bamboohr.com/jobs

Job Description About Twelve Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach and working exclusively with vetted and approved partners. Job Summary: We are seeking an experienced Account Manager to lead and grow our business with Target. This role is responsible for managing day-to-day account operations, driving sales performance, and building strong relationships with retail partners. The ideal candidate has a background working with large retail accounts from a distributor or multi-brand environment and is highly skilled in analytics, forecasting, and retail execution. Responsibilities : • Manage, develop and grow the relationship with Target buyers and cross-functional teams, • Proactively manage all new client briefs through production, • Own sales performance and deliver against revenue, margin, and growth targets, • Lead assortment planning, item setup, and ongoing product lifecycle management, • Analyze sales data, trends, and performance metrics to identify opportunities and risks, • Prepare and present regular business reviews, line reviews, and selling reports, • Manage promotional planning, pricing strategies, and markdown agreements, • Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment., • Monitor inventory levels, replenishment, and in-stock performance to optimize sell-through, • Drive forecasting and demand planning to support business growth, • Ensure compliance with retailer requirements, timelines, and operational processes, • Continuously nurture and strengthen new business relationships to secure long-term partnerships through in-person meetings, calls, and consistent follow-ups, • Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities, • Monitor industry trends and client feedback to inform strategy, maintain a competitive edge, and ensure Twelve’s solutions remain relevant and impactful Requirements: • 5+ years of account management experience with a major retailer (Target strongly preferred), • Experience working on the distributor/vendor side (not exclusively brand-direct retail), • Experience outside of vertical/direct-to-consumer brands, • Proven track record of meeting or exceeding sales targets, • Strong understanding of retail math, margin structure, and promotional planning, • Experience managing markdowns, trade spend, and retail negotiations, • Advanced proficiency in Excel and data analysis; experience with retail reporting tools, • Excellent communication and presentation skills, • Highly organized with strong attention to detail and ability to manage multiple priorities, • Background in multi-brand, wholesale, or distributor environments, • Strategic thinking with a strong analytical mindset, • Relationship-building and negotiation skills, • Results-driven with a focus on execution, • Ability to translate data into actionable insights What you can expect: • Full-Time Benefits (Medical, Dental, Vision, Disability, Life), • Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year), • Generous Paid Time Off – Including your birthday, personal days, time-off around holidays., • Paid Parental Leave, • Summer Fridays, • Discretionary bonuses Salary: $75-$85k depending on experience Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionOverview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. RESPONSIBILITIES: • Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day, • This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments, • Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized, • Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;, • Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed, • Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests, • Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner, • Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director, • Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management), • Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support, • May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek. QUALIFICATIONS: • Minimum high school diploma or equivalent, • Minimum three (3) – five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required, • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required, • Professional, articulate and able to use good independent judgment and discretion, • Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently, • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required, • Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response PREFERRED QUALIFICATIONS: • College education or business classes, • Experience in scheduling, operations or other functions of security industry, • Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email BENEFITS: • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Salary: $66,300 / year Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1610492

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Account Manager, Flexport Capital (6-Month Rotation) The Opportunity: We're opening a 6-month rotation on the Flexport Capital team - and we want someone hungry to make the most of it. This is a unique opportunity to step into a commercially driven, client-facing role and get hands-on experience with one of Flexport's fastest-growing products. You'll inherit a portfolio of 40 Capital clients and own their growth by deepening customer relationships, identifying new financing opportunities, and driving measurable revenue impact while defending the existing book against churn and credit deterioration. There will be a structured handoff from the outgoing AM so you can hit the ground running from day one. Whether you're a AE looking to deepen your product knowledge, a Ops Associate ready to flex into a commercial role, or another Flexporter with transferable skills and a drive to grow - we'd love to hear from you. Financial experience is a plus, but not a prerequisite: intellectual curiosity, commercial instinct, and a proactive attitude will take you far here. What You'll Do • Own a portfolio of 40 NAM Capital clients - Consistently connect with the Flexort Capital clients' C-Suite and serve as customers' internal Flexport advocate, drive revenue growth for their current Capital products, identify at-risk accounts, and conduct quarterly business reviews., • Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-sell into additional Capital products, such as term loans and asset based lines of credit., • Use Flexport's supply chain data as a commercial advantage - shipment patterns, volume spikes, transit times, and commercial invoice data tell a story about when customers need capital. You'll turn those signals into timely, targeted actions to drive sustainable growth., • Serve as the frontline commercial intelligence for the credit and risk team. Regularly review financial health, repayment behavior, shipment data, and market conditions across the portfolio. Flag early warning signals and partner with credit to drive appropriate actions., • Build trusted, senior-level relationships with CFOs, Finance Directors, and CEOs at customer organizations, positioning Flexport Capital as a strategic working capital partner - not just a product., • Collaborate cross-functionally with Demand and Farmer AEs teams to identify room for growth and develop bundled freight-capital propositions, and align on account strategy., • Contribute to the team's growth playbook - surface insights from your client conversations that inform product, pricing, and go-to-market decisions. This Role is For You • Customer-facing experience - you're comfortable owning a commercial relationship end-to-end and driving outcomes in a client-facing setting., • Commercial drive - you're motivated by growth targets and energized by finding new opportunities within existing relationships., • Strong communication skills - you can build rapport quickly, navigate objections, and present confidently to stakeholders at any level., • Proactivity, Ownership, and Adaptability - you thrive in ambiguous, fast-moving environments and are eager to expand your skill set into new domains., • Financial acumen (a bonus, not a requirement) - familiarity with working capital, financial statements, or credit products is a plus. We'll teach the rest. Why This Role • Build deep expertise in Flexport Capital - one of the company's highest-growth business lines., • Own real commercial responsibility from day one, with a defined portfolio and clear growth targets., • Develop skills at the intersection of fintech, freight, and relationship management., • Work closely with Quentin Purtzer and expand your internal network across sales, credit risk management, and product., • Set yourself up for future opportunities on the Capital team and beyond. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.The US base salary range for this position (this does not include bonus, equity and benefits):$68,000—$86,000 USDCommitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

Job DescriptionSunshine Sachs Morgan & Lylis is a leading global communications agency built to navigate the complexities of a hyper-connected world. We represent the icons and innovators shaping culture—from global heritage corporations and high-growth tech startups to the non-profits, creative legends, and visionary founders who define the global discourse. Our expertise spans the full cultural spectrum. We operate at the intersection of entertainment, social impact, corporate reputation, and consumer lifestyle, executing seamlessly across traditional media, social-first outlets, brand partnerships, and influencer ecosystems. Whether we are navigating complex crisis management, elevating advocacy campaigns, or launching global consumer brands, we are storytellers at our core. You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens when the spotlight stays firmly on those we represent. We fly under the radar by design - preferring to let our campaigns, and our results, speak for themselves. If you're driven, intentional, and ready to do good, we're ready for you! Sunshine Sachs Morgan & Lylis has an immediate opening for a strategic, dynamic Account Manager to join our Public Affairs and Crisis practice. We are looking for a modern storyteller with about 5–6 years of experience who understands that in 2026, a reputation is maintained through constant vigilance and agile narrative management across both traditional and digital platforms. You are a go-getter with a sharp blend of EQ and IQ, capable of managing the daily needs of a client while thinking creatively about their full public persona. You understand that a successful public affairs strategy requires more than just a statement; it requires a multi-platform narrative that reaches stakeholders where they live. If you are cool under pressure and want to flex your entrepreneurial muscles in an environment where no two days are the same, we want to hear from you.The Role: • Reputation Narrative Execution: Serve as the primary daily driver for 4–6 accounts. You develop and execute communications plans that are platform-agnostic, ensuring client missions and responses resonate in national newsrooms, policy circles, and digital social spaces., • Modern Storytelling & Advocacy: Act as the hub for integrated communications. You understand how to coordinate earned media with digital advocacy and social-first content to ensure every campaign has a cohesive, 360-degree impact., • Daily Client Stewardship: Serve as the trusted daily point person for clients ranging from corporate brands to non-profits and high-profile individuals. You provide thoughtful, real-time counsel through fast-moving news cycles and stressful situations., • Crisis & Cultural Radar: Monitor the news cycle and social platforms daily with a critical eye. You aren't just looking for mentions; you are looking for emerging risks, vibe shifts, and trending topics that require either a proactive voice or a strategic silence., • Content Command: Produce sophisticated, client-ready materials including executive talking points, op-eds, press releases, and briefing notes. You are a fast, sharp writer who knows how to frame complex issues for varied audiences with total precision., • Event & Experience Support: Plan and execute media-specific events, including press conferences, panel discussions, and stakeholder briefings. You own the ground game—from guest list management to on-site media wrangling—ensuring everything is handled with professional poise., • Mentorship & Team Coaching: Proactively mentor and teach junior staff. This is incredibly important to us; you are a natural coach who is invested in training the next generation of crisis professionals in the art of the modern pitch and the discipline of discretion., • Relationship Driven: You recognize that the world of public affairs is built on trust. You lead by example in every interaction—prioritizing integrity, transparency, and professional poise with your team, your clients, and the media. Who You Are:, • The Reputation Specialist: You have 5–6 years of experience in public affairs, crisis, or corporate communications. You pride yourself on your ability to learn a new issue or industry quickly and deeply., • The Modern Strategist: You understand the mechanics of integrated communications and how social media moves the needle on public opinion. You are an outside-the-box thinker who loves a good brainstorm., • High EQ: You possess high EQ and great judgment. You can read a room, handle last-minute client requests with ease, and know exactly when to make a decision and when to seek senior counsel., • A Meticulous Storyteller: You are a strong writer—persuasive, concise, and creative. You can take a complex policy issue or corporate challenge and translate it into a narrative that compels an editor or an audience to take notice., • Entrepreneurial & Agile: You have an innate curiosity and a desire to make things better. You don't wait for a process to be assigned; you look for ways to be helpful and bring fresh, innovative ideas to the table., • Exceptionally Organized: You excel at managing multiple projects simultaneously with shifting priorities. You take accountability for your work and take genuine pride in the precision of your account management.Benefits x PerksWe go well beyond the benefits that you’re looking for like medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Eligible employees at Sunshine Sachs Morgan & Lylis may access these benefits, along with many additional perks including, a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.). SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. There’s more!From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are a big deal here and since we are into promoting from within, we make sure to provide more than enough tools for you to learn and grow. We are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Industry series where industry thought leaders provide valuable insider info on how to work with them and their colleagues.

Job Description Game Seven Agency, an Excel Sports Management Company, is a full service creative and experiential agency that lives for sport, music and culture. From the biggest moments to the smallest details, we pride ourselves on being in the know and building relationships that matter, for brands that matter. Our team is comprised of creatives, strategists, producers, designers, project managers, influencer managers, filmmakers, volunteers, activists, ballplayers, hypebeasts, social media moguls, runners, mixologists, party promoters, hip-hop elitists, show-bingers, hot-take havers, vintage t-shirt collectors, fitness fanatics, pet parents, plant parents, human parents, and general good time havers. Clients include Hennessey, Nike, Jordan, Spotify, Meta, Instagram, TikTok, Amazon, Timberland, Oakley, Footlocker, Chime, Fanatics, Bleacher Report, Uninterrupted, and more. About the Role The Account Manager will help lead an ambitious, multi-year retail operational and experiential program for a culturally influential athletic brand. This role centers on the launch and management of an ongoing pop-up retail experience—overseeing everything from operational maintenance, in-store staffing and programming, community moments, and ad-hoc experiential events. You'll guide day-to-day client relationships, steward work that pushes culture forward, and ensure integrated teams deliver best-in-class retail and experiential executions. This role requires a strategic, detail-driven operator who can balance long-term roadmaps with fast-moving production needs, driving clarity and alignment across internal teams, partners, and clients. Key Responsibilities • Serve as the primary project manager for the full lifecycle of the retail pop-up program—owning timelines, resourcing, workbacks, documentation, priorities, and cross-functional alignment., • Lead the planning, build, launch, and ongoing management of a long-term retail pop-up experience, ensuring all work meets objectives, stays on schedule, and aligns with Game Seven's creative and experiential standards., • Establish and maintain detailed project plans, weekly status trackers, and milestone calendars to create clarity and ensure all partners are working in lockstep., • Manage client communication and relationships, earning trust through clear updates, proactive problem-solving, and cultural fluency., • Manage in-store staff communication and relationships ensuring agency and brand standards are met on a day-to-day basis, • Push forward small format production elements integral to maintaining the space between larger brand programming and initiatives, • Translate client briefs into actionable plans across retail build, merchandising, experiential programming, consumer engagement, and integrated marketing., • Partner closely with strategy, creative, digital, production, and experiential teams to ensure seamless collaboration from concepting through execution., • Support and guide cross-functional teams throughout design, fabrication, install, operations, and event activation phases—driving accountability and keeping workstreams on track., • Anticipate client and project needs—identifying opportunities to streamline processes, elevate creative work, or solve production, operational, or budget challenges., • Build and maintain vendor, partner, and industry relationships across fabrication, retail operations, event production, and cultural programming., • Ensure all retail and experiential touchpoints remain fresh, relevant, and aligned with the brand's cultural point of view throughout the two-year pop-up lifecycle.Requirements, • 3–5 years of account management experience within an agency or brand, ideally with retail, experiential, or integrated marketing work., • Experience working on long-term, multi-phase builds or programs (retail, pop-ups, installations, experiential tours, or similar)., • Strong communication, organization, and relationship-building skills., • Experience collaborating with creative, strategy, production, digital, and operations teams., • Confident negotiator with an understanding of vendor pricing, fabrication timelines, and retail/experiential production needs., • Creative problem-solver able to think both conceptually and operationally., • Proactive, solutions-oriented, and comfortable managing multiple workstreams in a fast-paced environment., • Proficient in Google Suite, Slack, Box, Asana, and similar tools., • Team-first mindset and genuine passion for sport, culture, retail experiences, and live events., • Ability to travel and work some nights and weekends as needed. The pay range for this position is 82,000 - 95,000 per year.The position is also eligible for benefits and a discretionary bonus. Please note that compensation information is a good-faith assessment associated with this position only and is provided pursuant to local salary transparency laws. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. This role is not eligible for sponsorship. Game Seven provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation, and training.

Job DescriptionDescription: Bowery, New York About Us: Hanover Bank, The Bank of YOU – When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary: Hanover Bank is looking for a full-time Branch Manager to join our team. The Branch Manager (“BM”) is responsible for developing and executing strategies to drive small business and consumer deposit growth, market share expansion, and profitability across multiple branches. This role leads a high-performance, sales and service culture, ensuring consistent execution of proactive client engagement, business development, and relationship deepening. The BM is accountable for instilling sales and service disciplines, outbound prospecting activity, and pipeline management across the designated branch locations, with a strong emphasis on deposit growth. Assistant Branch Managers report directly to the BM and are coached to execute against clearly defined sales and service expectations. Principal Accountabilities: Sales Leadership & Market Development • Lead the execution of a proactive, relationship-based sales strategy across all branches, with a primary focus on retail and small business deposit growth., • Establish and enforce activity-based sales expectations (outbound calls, appointments, COI touches, pipeline reviews) for all branch staff., • Build and actively manage a personal and team pipeline of business opportunities, ensuring consistent follow-up and conversion., • Proactively expand the customer base through targeted prospecting, networking, and COI relationship development (accountants, attorneys, real estate professionals, and local business organizations)., • Maintain a visible presence in the market by participating in community events, and local networking groups to generate new business opportunities., • Identify market trends and competitive opportunities to refine branch-level deposit growth and client acquisition strategies. Client Relationship Management & Proactive Service Culture • Champion a proactive service model, ensuring team members engage clients in meaningful financial conversations that uncover needs and drive solutions., • Drive client retention and relationship growth through structured outreach, portfolio reviews, and follow-up strategies., • Ensure delivery of a consistent, high-touch client experience across all branches that differentiates the Bank in the marketplace., • Personally manage and grow a portfolio of key business and community relationships., • Reinforce a culture that balances exceptional service with revenue generation and relationship expansion. Team Leadership, Coaching & Sales Performance Management • Build, develop, and lead a sales-driven, client-focused team, creating an environment that motivates employees to achieve and exceed goals., • Define clear expectations for sales behaviors, service standards, and performance outcomes., • Conduct weekly coaching sessions, pipeline reviews, and sales huddles to reinforce accountability and drive results., • Mentor Assistant Branch Managers and staff on business development techniques, consultative selling, and relationship management., • Conduct performance appraisals, provide continuous feedback, and implement development plans aligned with growth objectives., • Foster a culture of ownership, accountability, and continuous improvement. Operations, Risk & Compliance Management • Ensure all branches operate with operational excellence, maintaining strict adherence to policies, procedures, and regulatory requirements., • Oversee compliance, audit readiness, security procedures, and risk management practices across all locations., • Balance sales growth initiatives with strong risk management discipline to protect the Bank., • Ensure all activities and records align with internal controls and regulatory standards. Sales Execution & Growth Management • Ensure all branches meet or exceed goals for:, • Small business and consumer deposit growth, • New business account acquisition, • Outbound calling efforts, • Referral volume and pipeline conversion, • Drive execution of sales campaigns, promotions, and targeted outreach initiatives., • Monitor and manage branch performance metrics, taking proactive action to address gaps and optimize results., • Identify opportunities for new products, services, and delivery channels that enhance growth and client experience. Financial & Administrative Management • Manage branch expenses to ensure all locations operate within budget while supporting growth initiatives., • Align branch performance with objectives set by Retail Sales Management., • Conduct regular business reviews to assess performance, identify opportunities, and adjust strategies accordingly., • Represent the Bank’s brand with professionalism and integrity in all interactions., • Assist with special projects and strategic initiatives as assigned. Professional Requirements: • Demonstrated success in driving:, • Sustained deposit growth (with emphasis on commercial balances), • New business acquisition and market expansion, • Consistent sales activity and pipeline development across teams, • Strong market presence and community engagement, • High levels of team performance, accountability, and engagement, • Delivery of a proactive, differentiated client experience Education and Experience • Existing COI network with a proven track record of business development and deposit growth, • 5+ years of branch management or related leadership experience, • Strong experience with business banking, cash management, and small business development, • Demonstrated ability to build pipelines, generate referrals, and close new business, • Strong knowledge of regulatory, compliance, and operational requirements Skills and Abilities • Must be able to speak Cantonese/Mandarin fluently., • Proven ability to lead sales teams and drive measurable growth results, • Strong business development, networking, and relationship management skills, • Ability to translate market insights into actionable growth strategies, • Excellent coaching and leadership capabilities, • Strong financial and analytical skills to manage performance and profitability, • Resourceful and well-connected within the community and COI networks, • Highly organized with strong pipeline and performance management discipline, • Adaptable, resilient, and effective in a competitive, goal-driven environment, • Proficient in Microsoft Office (Word, Excel, Outlook). Our Benefits: Health & Wellness Benefits • Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options), • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D), • Company-paid Long-Term Disability Insurance Voluntary Benefits • Additional Life and AD&D Insurance for employee, spouse, and dependents, • Voluntary Short-Term Disability Insurance, • Pet Insurance, • Legal Services Plan, • Accident Insurance, • Hospital Indemnity Insurance, • Cancer Care Insurance Retirement • 401(k) Plan with Company Match Time Off & Recognition • Paid Personal Time Off (PTO), • Paid Company Holidays, • Annual Performance Bonuses, • Annual Salary Increases Employee Engagement • Company-sponsored Events, • Employee Contests and Recognition Programs Salary: $60,000 - $72,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status. Requirements:

Job DescriptionSunshine Sachs Morgan & Lylis is a leading global communications agency built to navigate the complexities of a hyper-connected world. We represent the icons and innovators shaping culture—from global heritage corporations and high-growth tech startups to the non-profits, creative legends, and visionary founders who define the global discourse. Our expertise spans the full cultural spectrum. We operate at the intersection of entertainment, social impact, corporate reputation, and consumer lifestyle, executing seamlessly across traditional media, social-first outlets, brand partnerships, and influencer ecosystems. Whether we are navigating complex crisis management, elevating advocacy campaigns, or launching global consumer brands, we are storytellers at our core. You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens when the spotlight stays firmly on those we represent. We fly under the radar by design - preferring to let our campaigns, and our results, speak for themselves. If you're driven, intentional, and ready to do good, we're ready for you! Sunshine Sachs Morgan & Lylis is seeking a strategic, high-performing Account Manager to join our New York team. This role is designed for a PR professional with 5–6 years of experience who has specifically focused on representing digital-first talent or creators. As an Account Manager, you are the engine of your accounts. You don’t just manage press—you architect narratives for digital natives who are expanding into film, TV, publishing, and venture capital. You are a self-starter who can navigate a brand launch and a high-level media junket with equal poise, maintaining total confidentiality while understanding the nuance of internet culture. Your media diet includes the trades like Variety and The Hollywood Reporter, but you are equally obsessed with The Information, Tubefilter, and Passionfroot. The Role: Holistic Creator Strategy: Lead 360-degree campaigns that treat creators as brands. You move beyond traditional PR to execute strategies involving digital content cycles, podcasting, brand-building, and literary or philanthropic endeavors. Client Stewardship & Counsel: Serve as the primary daily point of contact for a roster of top-tier creators. You provide thoughtful, calm counsel during high-stakes launches, platform pivots, or crisis management situations. Media & Platform Mastery: Leverage an established network of tech, lifestyle, and entertainment media to secure needle-moving coverage. You know how to translate creator metrics into stories that resonate with mainstream business and trade publications. Talent Logistics & Leadership: Oversee complex schedules involving production shoots, appearances, and brand activations. You lead weekly client calls and ensure all logistics—from travel to technical requirements—are handled with military precision. Integrated Creative Thinking: Brainstorm out-of-the-box pitch angles that bridge the gap between Internet Famous and Household Name. You are a thought-leader on how creators can successfully cross over into legacy media and beyond. Content Excellence: Draft and edit sophisticated materials, including messaging frameworks, op-eds, and executive briefing notes. You ensure all content reflects the creator’s unique digital voice while maintaining professional polish. Mentorship & Team Coaching: Proactively train junior staff on the nuances of the creator space, from understanding TikTok trends to the etiquette of managing high-profile digital talent. Growth & Collaboration: Partner with senior leaders on bi-coastal accounts and participate in new business meetings, helping to craft proposals for the next generation of digital icons. Who You Are: The Creator Specialist: 5–6 years of PR experience, with at least 3 years specifically focused on representing digital-first talent or creators. You’ve successfully secured top-tier profiles that have shifted the industry’s perception of a client. High EQ: You possess an elite level of situational awareness. You have the executive presence to command a meeting with C-suite executives, but the judgment to navigate the personal and often sensitive nature of creator-led businesses. Digitally Native & Culturally Fluent: You live on the pulse of social trends. You understand the "why" behind the algorithm and how platform-specific strategies (YouTube, TikTok, Substack) humanize and scale talent. Meticulously Organized: You excel at managing the backend of accounts—from complex production schedules to partnership trackers—with zero margin for error. The Relationship Standard: You understand that we are in a people business. You lead by example, prioritizing trust and integrity with clients, agents, and managers alike. Driven to Over-Deliver: You take genuine pride in exceeding expectations and constantly strive to prove that creator representation is the future of the entertainment industry. Benefits x PerksWe go well beyond the benefits that you’re looking for like medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Eligible employees at Sunshine Sachs Morgan & Lylis may access these benefits, along with many additional perks including, a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.). SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. There’s more!From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are a big deal here and since we are into promoting from within, we make sure to provide more than enough tools for you to learn and grow. We are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Industry series where industry thought leaders provide valuable insider info on how to work with them and their colleagues.

Job Description About Us At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. BGB Group Account Supervisor Position Overview The Account Supervisor is responsible for overseeing the day-to-day execution of an assigned portfolio of projects, ensuring all agency deliverables align with client objectives and are completed within established quality, budget, and timeline expectations. This role plays a key part in maintaining strong client satisfaction by identifying opportunities to improve operational efficiency, optimize workflows, and strengthen cross-functional collaboration. Serving as a primary agency contact for ongoing project execution, the Account Supervisor is responsible for building and maintaining trusted client relationships while ensuring seamless communication across internal teams. In addition, this role provides oversight and mentorship to Account Executives, supporting their development while ensuring work is delivered accurately, efficiently, and at the highest standard. Key Responsibilities The Account Supervisor must be able to successfully execute all responsibilities and demonstrate the competencies associated with the role under the guidance of their manager or designated senior team member. In addition, this individual should have a proven track record of independently managing projects and client relationships, while also demonstrating the ability to onboard, train, mentor, and coach junior team members. • Lead day-to-day execution across assigned accounts and projects, ensuring deliverables are completed on time, within budget, and aligned with client objectives and quality standards, • Serve as a primary client contact for ongoing executional work, maintaining proactive communication, responsiveness, and strong client relationships, • Partner cross-functionally with Strategy, Creative, Medical, Operations, and Project Management teams to support seamless workflow management and integrated execution, • Identify opportunities to improve operational efficiency, optimize workflows, and strengthen team collaboration to drive high-quality work and client satisfaction, • Anticipate project challenges and proactively develop solutions to keep projects and teams on track, • Support preparation for client meetings, presentations, and status updates, ensuring clear communication and alignment across stakeholders, • Oversee and mentor Account Executives by providing guidance on timelines, client communication, accuracy, quality of work, and overall professional development, • Participate in client-related travel as required, including local (tri-state) and domestic travel, with potential for international travel Preferred Qualifications • 4-6 years of relevant experience in account services within an advertising agency or related industry required, • Bachelor's degree required; advanced degree in business, science, or a related field preferred, • Experience supporting multiple brands, therapeutic areas, and client organizations, • Strong organizational, communication, and relationship-management skills, • Ability to manage multiple priorities in a fast-paced environment Salary Range: $80,000 - $110,000 BGB Group is headquartered in New York City, and the salary range listed reflects the expected base compensation for this role in the New York City metropolitan area. This position may be performed remotely within the United States. For candidates located outside the New York City area, compensation will be adjusted to reflect the applicable market for the employee's primary work location. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. What We Offer At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work. Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves. BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job Description Account Manager Job Posting Company: The Factory NYC Classification: Exempt Location: Brooklyn, NY Date Updated: 07/22/2026 About Us: The Factory NYC is a leading custom fabrication company specializing in innovative solutions for various industries, including events, retail, art, architecture, and related fields. We take pride in our dedication to quality, craftsmanship, and customer satisfaction. As we continue to grow, we’re looking for a consistent, organized, hard-working, and self-motivated Account Manager who will manage clients and nurture relationships between The Factory NYC and our wide-ranging clientele. JOB SUMMARY The Account Manager is responsible for managing client relationships, defining project scope, and ensuring alignment of project requirements with internal capabilities for non-strategic and developing accounts. This role is accountable for coordinating all project inputs between the client, Estimating, and Project Management, ensuring that all opportunities are clearly defined, complete, and aligned prior to entering estimating. The Account Manager focuses on scope definition, clarity and communication, ensuring that projects are accurately qualified and prepared for accurate pricing and execution. This role does not define pricing strategy or margin decisions. The Account Manager is responsible for preparing and communicating pricing based on Estimator-provided cost and company-defined pricing frameworks, without altering or influencing pricing strategy. This role is responsible for ensuring that all required inputs are complete, aligned, and ready for accurate estimating and execution prior to project advancement. The Account Manager is not responsible for revenue ownership or pricing outcomes, but is accountable for the accuracy, completeness, and coordination of all project inputs that inform those outcomes. OPERATING PRINCIPLES The Factory NYC operates under a structured commercial and production model in which Estimating owns all cost and feasibility determinations, Account Leadership (Accounts Executive and Head of Strategic) is responsible for developing and executing pricing strategy within company-defined margin thresholds, and Account Management owns scope definition, coordination, and execution support. Leadership retains final authority over pricing exceptions and margin approvals. All roles must operate within these boundaries to ensure accuracy, efficiency, and protection of company margins. No role may override or influence another role’s defined responsibilities outside of this structure. BASIC DUTIES AND RESPONSIBILITIES • Opportunity Development & Coordination:, • Lead definition of project scope with clients, ensuring all project inputs are complete, accurate, and presented without bias or influence on cost outcomes. Collect and document client budget information to support opportunity qualification and alignment of expectations. Budget information may be used to determine whether a project should proceed to estimating, but must not be used to influence scope definition, estimating assumptions, or cost outcomes. All timeline, cost, and feasibility assumptions must be validated by Estimating and Production., • Qualify opportunities before submission to estimating to ensure alignment with internal capabilities and strategic fit, • Support account growth initiatives by identifying client needs and coordinating with Account Leadership where expansion opportunities arise., • Support proposal development in coordination with Estimating and Strategic Accounts, ensuring alignment with scope, client expectations, and internal capabilities, • Prepare complete estimating intake packages including : Scope description, Deliverables, Timeline expectations, Budget context, • Coordinate with Estimating to ensure all proposals are based on complete scope, validated cost inputs, and production feasibility., • Facilitate communication of construction methods and cost-impact options as defined by Estimating and Production. The Account Manager is responsible for communicating these options to the client and coordinating feedback but does not independently develop, propose, or influence value engineering strategies., • Communicate project timelines within quotes based on information provided and validated by Estimating., • Client Relationship Management:, • Serve as the primary client contact for project scope, expectations, and coordination, while coordinating with Project Management for execution-related communication and with Strategic Accounts where applicable., • Develop and maintain strong working relationships for assigned accounts, supporting project execution and client communication, while coordinating with Account Leadership on broader account strategy and growth initiatives., • Conduct client outreach post projects to gather feedback and identify client needs, coordinating any potential follow-up opportunities with Account Leadership., • Project Coordination:, • Ensure clear, complete handoff to Project Management to support successful execution, • Maintain alignment on client expectations throughout the project lifecycle, coordinating closely with Project Management on execution-related communication., • Coordinate with Project Management on updates, issues, and changes to ensure alignment between client expectations and project execution., • Own client communication and coordination of change orders in alignment with Estimating, Project Management, and Account Leadership as applicable., • Estimator Intake Responsibility, • The Account Manager is responsible for ensuring all projects are clearly defined, complete, and accurately represented before submission to Estimating. All scope inputs must fully reflect project requirements without omission, simplification, or bias that could impact cost, feasibility, or pricing outcomes., • Estimating has the authority to reject, return, or pause any project submission that is incomplete, unclear, or contains biased or insufficient information. All scope inputs must be complete, accurate, and aligned before progression to estimating., • Ensure all opportunities meet Pre-Production Approval Gate input requirements prior to submission to Estimating., • Departmental Duties:, • Participate in project audits to improve estimating accuracy and pricing framework effectiveness., • Support internal process improvements and operational efficiency initiatives as directed by the Accounts Director., • Maintain accurate records of client interactions, project details, and financial transactions., • Prepare and present regular reports on quote statuses, client satisfaction, and financial performance. ROLE AUTHORITY & BOUNDARIES The Account Manager has the authority to: • Define and document project scope with clients, • Manage client communication and expectations, • Coordinate internal teams to develop proposals The Account Manager does NOT: • Own cost, pricing strategy, or margin decisions (Estimating and Account Leadership responsibility, subject to leadership approval where required), • Override feasibility or margin constraints, • Own strategic accounts (Head of Strategic Accounts), • Own project execution (Project Management), • Does not define or validate project timelines without input from Estimating, • Does not communicate project commitments, changes, or decisions to clients without alignment with Project Management PRICING GOVERNANCE All pricing must meet company-defined margin thresholds unless explicitly approved by leadership. The Account Manager is responsible for ensuring that all proposals align with these thresholds in coordination with the Account Executive and/or Head of Strategic Accounts, and must escalate any exceptions or client-driven pricing pressures to leadership prior to proceeding. PERFORMANCE GOALS AND METRICS • Supporting revenue performance through accurate scope definition, efficient project coordination, and alignment with company pricing and margin frameworks., • Quality and completeness of scope prior to submission to estimating, • Reduction in estimating revisions, • Client communication effectiveness and responsiveness through the sales cycle, • Proposal turnaround time, • Smoothness of handoff to production and project management, • Effectiveness in supporting account growth and client retention through coordination, responsiveness, and execution quality., • Timeliness and responsiveness in managing project intake, estimating coordination, and client communication throughout the pre-production process., • Effectiveness of project qualification and alignment, measured by reduction in non-viable opportunities entering estimating and improved accuracy of project fit., • Client satisfaction of work produced and account relationships., • Continuous growth in areas noted above. SKILLS AND REQUIREMENTS • Proven experience in account management, project coordination, or client services within a fabrication, manufacturing, or related environment., • The ability to understand and communicate solutions, products, and services related to fabrication across various markets., • Exceptional time management skills and the ability to multitask., • Excellent customer service skills., • Possess the technical understanding required to translate client requirements into clear, actionable project scope definitions., • Ability to communicate effectively to multiple levels of the organization while maintaining a culture of positivity and continuous improvement., • Strong understanding of all methods of fabrication and the timing it takes to execute., • The ability to motivate themselves and their team. What We Offer: Position Type: Full-Time Base salary: $85,000 - $95,000 per year Percentage stipend for Health, Dental, and Vision Insurance Plans Paid Time Off Savings Incentive Match Plan for Employees The Factory NYC is an equal opportunity employer. We are committed to fostering diversity and creating an inclusive environment for all employees.

Job Description Industrial Color is the creative production agency within CoCreativ, a family of integrated creative production companies that also includes Globaledit and Smashbox Studios. Industrial Color partners with leading brands to create and deliver content across creative development, photography, video, post-production, CGI, AI and studio production. As part of CoCreativ, Industrial Color brings together creative, production, technology and studio expertise to move complex projects from concept through final delivery. The Account Manager owns key client relationships and guides projects from brief through final delivery. You will serve as the connection between the client and our creative, production, post, CGI, and studio teams. Producers and project managers will manage the production details, while you remain accountable for client communication, scope, budget, timing, approvals, and the quality of the final work. This is a senior individual contributor role for someone who can manage several accounts and projects, build strong client relationships, and keep work moving in a fast-paced production environment. This is a hybrid role based in New York, with in-office work in Tribeca Tuesday through Thursday. Requirements Responsibilities • Serve as the primary contact for assigned clients., • Lead kickoffs, status meetings, reviews, and project recaps., • Translate client goals and feedback into clear direction for internal teams., • Keep projects aligned across creative, production, post, CGI, and studio teams., • Track scope, budgets, timelines, approvals, and next steps., • Partner with production teams to set realistic plans and client expectations., • Identify risks early and recommend solutions., • Ensure the work reflects the client’s brief and meets our quality standards., • Manage scope changes, revisions, and overage conversations., • Maintain clear project documentation and handoffs., • Support new client opportunities and identify ways to grow existing accounts., • Attend shoots, client meetings, and events as needed.Requirements, • 7+ years of account management or client services experience within an agency, studio, or production company., • Strong knowledge of photo, video, digital, and post-production workflows., • Experience managing multiple clients and projects at once., • Strong communication, organization, and client relationship skills., • Experience managing project scope, budgets, timelines, and approvals., • A strong creative eye and the confidence to give clear feedback., • The ability to solve problems, manage difficult conversations, and influence teams you do not directly manage., • A proactive working style and comfort in a fast-moving, flexible environment., • Experience in beauty, fashion, luxury, retail, or similar industries is a plus. Benefits The anticipated salary range for this role is $120,000 - $130,000 annually. Ranges are based on various factors, including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. Our benefits package is designed to support your health, well-being, and time outside of work. It includes medical, dental, and vision insurance, an FSA, paid time off, summer Fridays, and regular office events that bring our teams together. Employees also enjoy a beautiful, inspiring workspace with an open gallery and two outdoor patio decks for working, connecting, and recharging.