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We are seeking a highly organized and detail-oriented Operations Manager to oversee the daily operations of our growing music entertainment business. In this role, you will streamline processes, manage bookings, coordinate logistics, and ensure smooth execution of events. You will also work closely with our sales and entertainment teams to enhance efficiency and client satisfaction.
Job Overview: Leading on the operations strategy for the group – you will be responsible for ensuring a steady ship within the operations of the business. Oversee the head office function to drive revenue and retention alike. We are looking for an enthusiastic and driven Store Manager to join our team. The Store Manager will be responsible for overseeing daily store operations, managing staff, ensuring customer satisfaction, and driving sales. This is a leadership role that requires excellent management skills, a passion for F&B, and a commitment to achieving company goals. Benefit: · Monthly Sales bonus rewards · Employee Voucher · Overseas Training Opportunities · Career progression pathways available · 401K match(at least age 18 and after 60 days of employment) · Paid Time Off and Paid Holidays · Commuter Benefit · Health insurance、Dental insurance、Vision insurance · Disability insurance Job Responsibilities: · Develop standard operating procedures (SOPs) to allow the brand to expand while maintaining quality and service standards;· New Stores Openings: plan and execute the opening of NY-based new stores; · Oversee the preparation and implementation of all operational aspects, including staffing, equipment, inventory, high-quality service, cleanliness and compliance with company standards; · Ensure adherence to construction timelines and budgets for new stores;· Responsible for store cost control and management, turnover increase, and ensuring that Quality、 Service & Cleanliness (QSC) management meets local and company standards;· Work to exceed sales and targets to maximize profitability; · Develop and implement operational policies and procedures to enhance efficiency and productivity;· Collaborate closely with other teams, including supply chain, HR and marketing for continuous shop improvement. Requirements: · A minimum of 3 years Food & Beverage Management experience. Bonus points for Experience in multi chain store concept preferred. · Able to work in a fast pace working environment · Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays · Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply. · Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays. · Mandarin speaking is preferred. Company Introduction: Naixue was founded in 2015, leading the launch of the "Nice Tea & excellent European soft bread" dual-category model. Focusing on the modern lifestyle with tea as the core, Naixue has formed three major business sections "freshly made tea", "Naiyuki tea" and "RTD bottled tea", and successfully created "duck dung Fragrant Treasure Tea", "Longjing Milk Tea" and many other hot products in the industry. On June 30, 2021, Naixue's tea was officially listed on the Hong Kong Stock Exchange. At present, Naixue’s tea adheres to the direct sales model, covering more than 80 major cities across the country, with more than 1,800 stores. Adhering to the concept of "beauty has its own power", Naixue's tea takes the mission of becoming "a global tea brand loved by customers" and is committed to becoming an innovator and promoter of tea culture going to the world. Job Type: Full-time Pay: $72,000.00 - $90,000.00 per year Benefits: 401(k) matching Flexible schedule Paid time off Parental leave Shift: 8 hour shift Day shift Evening shift Morning shift Experience: F&B: 3 years (Preferred) Language: Mandarin (Preferred) Work Location: In person
We are a luxury fashion brand that creates unique, one-of-a-kind pieces for private individuals and collectors who appreciate craftsmanship, exclusivity, and timeless elegance. We are looking for a Brand Development Manager to expand our presence in the luxury market and establish strong relationships with high net worth individuals, luxury retailers and exclusive partners. Responsibilities: Brand Strategy & Development: Create and execute strategies to position our brand in an ultra-premium luxury category. High-End Sales & Partnerships: Build relationships with private collectors, luxury boutiques, personal shoppers and stylists. Exclusive Events & Collaborations: Organize private showcases, VIP events and collaborations with other luxury brands (fashion, watches, art). Market Expansion: Identify new markets and potential brand collaborations within the high-end jewelry and luxury lifestyle sectors. Luxury Client Relations: Work closely with HNWIs, celebrities, and elite clients to ensure a seamless shopping experience. Requirements: Passion for luxury fashion, strong networking skills (HNWIs, private clients). Understanding of luxury clientele, VIP customer engagement and personal shopping. Proactive and results-driven – ability to work independently and build the brand’s presence in the luxury market. Why Join Us? Work with a unique luxury brand with an exclusive clientele. Access to elite events, VIP clients, and high-end collaborations. Opportunity to build a global presence for a growing luxury house. Competitive salary + performance-based bonuses + potential equity opportunities. How to Apply? If you have a passion for luxury, a strong network, and the ability to drive high-end brand growth, we would love to hear from you! Apply with your resume.
**Host & Waiter We are currently seeking dedicated and motivated individuals to join our team in Bruno in New York. If you are passionate about customer service, enjoy working in a fast-paced environment, and meet the qualifications below, we want to hear from you! General Requirements (For Both Positions): - Must be fully authorized to work in the U.S. - Must have a valid Driver’s License - No criminal history - Age between 28–35+ Position 1: Host Hourly Rate: $16–$18/hr Responsibilities: - Greet and seat guests with a friendly, welcoming demeanor - Answer phone calls, make reservations, and manage the reservation system - Maintain clean and organized front-of-house areas - Coordinate with the waiting staff to ensure smooth guest flow - Provide guests with menus, assist with special requests, and ensure their comfort during their visit Position 2: Waiter Hourly Rate: $17–$19/hr + tips Responsibilities: - Take food and drink orders from guests in a timely, professional manner - Serve food and beverages efficiently while ensuring an excellent guest experience - Handle guest inquiries, concerns, and provide recommendations - Work closely with kitchen and bar staff to ensure prompt service - Maintain a clean, organized dining area and manage table settings
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Location: High-End Boutique Barber Shop, Upper East Side We are seeking an experienced, polished, and highly personable Front of House Concierge / Sales Associate to join our exceptional team at a luxury boutique barber shop, inspired by exclusive, fashion-forward spaces like Soho House. Located on the Upper East Side, our shop provides a sophisticated, upscale experience for our clientele, and we need someone who reflects that same level of excellence from the moment they walk in the door. Key Responsibilities: • Client Experience: Provide a warm, professional welcome to each client, ensuring that they feel attended to and valued. As the face of the brand, you will represent our sophisticated atmosphere and help curate a memorable experience for every guest. • Product Knowledge & Sales: Guide clients in selecting premium grooming products, drawing on your expertise to recommend the best items for their needs. You will receive 10% commission on product sales, rewarding your passion for providing top-tier service. • Appointment Management: Ensure that the barber’s schedule is always fully booked. You’ll take charge of managing appointments, sending reminders, and ensuring the owner’s personal bookings are coordinated seamlessly. • Shop Maintenance: Keep the space tidy, organized, and presentable at all times. Ensure that all tools and equipment are in top condition and in line with shop guidelines. • Team Collaboration: Work closely with barbers and other team members to ensure smooth operations and a seamless customer experience from start to finish. • Administrative Support: Assist with light administrative duties, such as maintaining Google Sheets for client bookings, reminders, and keeping communication flowing smoothly between the front desk, barbers, and clients. Ideal Candidate: • Experience: Prior experience in high-end retail, hospitality (such as hotel front desk or Equinox), or spa services, with an understanding of luxury brands like La Labo, Heels In, ASAP, or other premium skincare and grooming products. • Skills: Excellent communication and interpersonal skills, with a knack for building rapport with clients. A strong comfort level with booking systems, light administrative tasks, and technology is key. • Personality: You exude elegance, impeccable style, and a sophisticated presence, reflecting the high-end nature of the business. You have a passion for delivering exceptional service and a natural ability to create an unforgettable client experience. • Availability: This is a part-time role, requiring 30 hours per week. Shifts will either be full-day or six-hour shifts, and flexibility is highly valued. Ideally, candidates can work 3-5 days a week. Compensation: • Hourly Rate: Starting at $21 per hour, with an additional 10% commission on product sales. • Work Environment: A refined, intimate environment where your attention to detail, poise, and dedication to service are valued and rewarded. If you are someone who thrives in luxury service, possesses a keen eye for detail, and has a passion for delivering exceptional service, we would be delighted to have you join our team. This is a unique opportunity to contribute to a high-end fashion-forward space where your expertise and style will be celebrated. Apply now to become an integral part of our distinguished team and help elevate the client experience to new heights.
Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Part time position. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $17-19/hour • Estimate of $100-$200 per week in tips, depending on seasonality
Are you passionate about providing exceptional service and creating memorable experiences? Artesano Group is looking for talented Servers , Hostess to join our team. Servers Requirements – High-End Restaurant Qualifications: Previous experience in fine dining or upscale hospitality required Strong knowledge of food, wine, and cocktail pairings ( minimum experience of 3 years ) Excellent communication and multitasking skills Professional demeanor with a warm and engaging presence Ability to anticipate guest needs and provide seamless service Familiarity with POS systems and tableside etiquette Flexible availability, including evenings, weekends, and holidays Responsibilities: Provide an elevated dining experience with precision and warmth Guide guests through the menu, offering recommendations and pairing suggestions Manage multiple tables while maintaining impeccable service standards Work closely with the kitchen and bar teams to ensure seamless coordination Maintain a refined, professional appearance and uphold restaurant policies How to Apply: Ready to join the Artesano Group family? Send your resume and a brief introduction to with the subject line: Name & Position. Looking forward to hearing from you.
Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Early Morning Prep Cook Position 6am-12pm Tuesday-Saturday. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $18/hour • Estimate of $100-$200 per week in tips, depending on seasonality
Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.
*This role is for our subsidiary company, Class Action Capital. Class Action Capital is a boutique class action claims management firm in the global litigation finance industry specializing in the identification, research, data analysis and filing of complex class action claims for corporate clients. CAC is seeking a highly motivated and detail-oriented Vice President of Finance to manage our day-to-day financial operations and the receipt and distribution of class action funds to our corporate clients. The ideal candidate possesses a solid foundation in accounting and financial principles and a passion for driving financial efficiency and accuracy. This role will provide accounting and financial leadership, financial asset protection and support strategic and investment operating initiatives. Responsibilities: - Oversee and manage the accounting and financial departments, ensuring accurate and timely financial reporting. - Develop and maintain internal control systems to safeguard company assets and ensure compliance with financial policies and procedures, including our multi-national presence. - Develop and implement efficient processes for receiving and distributing settlement funds to our corporate clients in cooperation with our corporate banking partner. - Oversee entry and maintenance of financial information and verifying reliability and accuracy. - Ensure compliance with all legal, tax and regulatory requirements. - Prepare monthly, quarterly, and annual financial statements and reports. - Manage the budgeting and forecasting process, working closely with department heads to develop accurate financial projections. - Collaborate with external accountants and manage the accounting and tax process. - Provide financial analysis and insights to support decision-making and performance improvement initiatives. - Create and coordinate financial dashboards in cooperation with executive leadership. Requirements: - Bachelors degree in Accounting, Finance, or a related field. - CPA is required. - Minimum of 5 years of experience in accounting or financial management, with at least 2 years in a supervisory role. Professional services market experience preferred. - Strong knowledge of GAAP, financial regulations, and internal control best practices. - Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Experience in Netsuite and proficiency in Microsoft Excel. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional departments. - Proven ability to work independently with minimal oversight and direction. - Demonstrated problem-solving skills and attention to detail. Benefits - Base Salary: $175,000 - $225,000. We, in good faith, believe this pay range to be accurate at the time of positing but may decide to pay more or less depending on specific applicants qualifications and experience. This pay range is only applicable to New York City. - Performance Based Annual Bonus - Health Care Plan (Medical, Dental & Vision) - 401K - Paid Time Off (Vacation, Sick & Public Holidays) - Hybrid Workforce
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Bayside, Queens NY Insurance Client seeks a professional and customer-oriented Bilingual Receptionist (Korean/English) with at least 2 years of experience in handling phone calls and providing administrative support. All applicants MUST be fully fluent in KOREAN and English, possess excellent communication skills, and be able to manage front-desk operations in a fast-paced environment. This role requires a friendly, efficient, and organized individual who can handle diverse tasks and assist with various office functions. Key Responsibilities: Phone Handling: Answer, direct, and screen incoming phone calls in both Korean and English, providing excellent customer service and ensuring proper message taking and follow-up. Customer Service: Greet and assist clients, visitors, and staff in a professional and welcoming manner, addressing inquiries and offering assistance as needed. Appointment Scheduling: Manage calendars and schedules for staff, clients, and visitors, ensuring appointments are booked and confirmed efficiently. Administrative Support: Provide administrative assistance, including managing correspondence, maintaining records, and performing data entry tasks. Multitasking: Handle multiple tasks simultaneously, including answering calls, assisting walk-ins, managing emails, and coordinating office functions. Translation/Interpretation: Offer translation or interpretation services as needed between Korean-speaking and English-speaking clients, staff. Office Coordination: Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Documentation Management: Assist with filing, organizing office files and documents, and ensuring all information is properly stored and accessible. Scanning and maintaining electronic files. Problem Resolution: Address client or visitor concerns and escalate issues to the appropriate department or personnel when necessary. Team Collaboration: Work closely with other team members to ensure smooth office operations and support day-to-day administrative needs. Requirements: Experience: Minimum of 2 years of experience as a receptionist, administrative assistant, or in a customer service role, with a focus on answering phone calls and managing office tasks. Language Skills: Fluent in both Korean and English (written and spoken), with the ability to translate and interpret effectively. Phone Handling: Demonstrated experience with multi-line phone systems, excellent phone etiquette, and a strong ability to manage high volumes of calls. Communication Skills: Strong interpersonal and communication skills, with the ability to work effectively with diverse individuals. Organizational Skills: Ability to prioritize tasks, stay organized, and handle multiple responsibilities in a fast-paced environment. Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and general office equipment (copiers, fax machines, etc.). Professionalism: Must maintain a positive, professional demeanor and appearance while representing the company. Education: High school diploma or equivalent required; additional certifications in office management, customer service, or bilingual communication are a plus. Preferred Qualifications: Previous experience in a bilingual or multicultural environment is highly desirable. INSURANCE Industry experience will be compensated at a higher rate. Knowledge of office procedures, calendar management, and basic administrative functions. Benefits: Competitive salary based on experience. Health and wellness benefits (if applicable). Paid time off, holidays, and sick leave. Opportunities for career advancement and professional development.
Veronique is looking for a Sales Support Assistant to help manage primarily support the Sales Team and manage back-office functions. The role is focused on managing post-sales closing activities. There is opportunity for account management too, based on performance. Responsibilities Customer and Visitor Support: - Answering calls and assisting customers, including connecting them to the team members - Handling basic customer inquiries (e.g., shipment schedules, product arrivals) - Receiving and distributing mail/packages, - Attending to visitors (e.g., providing refreshments, connecting with team members) Out-of-office Tasks: - Handling pickup and drop-off, based on team members’ requests Shipping Tasks: - Domestic Shipping: Packaging, labeling, and coordinating with logistics companies, sharing commercial invoices and tracking numbers with customers, and confirming successful delivery - Global Shipping: Preparing labels, adjusting invoices, and checking for errors on items for global shipments Sample Organization and Management: - Preparing showrooms and samples for meetings and organizing them afterward - Labeling pouches and tagging samples - Updating new sample lists and recording returns, rejections, and repaired items Order Requests and Confirmation Emails: - Follow team members' instructions to prepare order requests and communicate with respective stakeholders - Supporting the full sales process, with opportunity to potentially manage customers based on performance Qualifications Required Qualifications: - Experience in sales or sales support, logistics, and customer service - Strong communication and collaboration skills - Being a team player and helping where needed - High attention to detail and ability to handle tasks simultaneously - Ability to learn quickly and efficiently while managing various tasks - Ability to adapt to high-pace, changing work environments and business needs - Ability to manage and clean data, as needed - Basic computer skills (MS Office, etc.) Preferred Qualifications: - Experience in logistics or shipping is preferred - Experience working in a multinational environment - English communication skills are a strong plus
Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Full time position. The main objective would be to oversee operational duties of the shop. This would include organizing fridges, FIFO, ordering/receiving, writing prep lists. In addition to managing the shop you would be expected to assemble sandwiches in an efficient and clean work space when needed. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a lead cook/manager or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work full time hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $23-25/hour • Estimate of $150-$250 per week in tips, depending on seasonality
Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: • Main objective would be to handle washing dishes, cleaning, emptying garbage/recycling as needed. • Ingredient Preparation: part of the job will require cross training for food prep • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $17-19/hour • Estimate of $100-$200 per week in tips, depending on seasonality