Chiropractic Assistant at CTC Chiropractic
14 days ago
DeSoto
Job Description CTC Chiropractic A Growth & Development Company That Does Chiropractic At CTC Chiropractic, we are more than just a chiropractic officewe are a growth and development company that serves through chiropractic care. We are family-owned, and our core values of Care, Growth, Grit, and Relationships guide everything we dofor our patients and our team. When you join CTC Chiropractic, you become part of a team that values leadership, personal development, and service. As we continue to grow and expand our locations, we are seeking a sales-driven leader with a proven track record of hitting (or exceeding) goals, who also brings strong leadership abilities, customer service excellence, and self-motivation. If you thrive in a goal-oriented environment, enjoy solving problems, leading financial discussions, and building relationships, this role is for you. We are hiring for our Dallas & DeSoto locations. Your Mission: To deliver the best patient experience possible, while educating patients on their care plans, confidently discussing financial arrangements, and contributing to the practices growth goals. Key Responsibilities: • Welcome patients with professionalism and warmth, creating a first-class customer service experience both in-person and over the phone., • Manage patient flow and lead office tours, ensuring every patient feels informed and comfortable., • Confidently present care plans, explain insurance benefits, and lead financial conversations with professionalism and empathyalways with the goal of gaining commitment., • Own the scheduling process, ensuring patients stay consistent with their care plans through proactive follow-up and missed appointment calls., • Assist chiropractors during patient care, including supporting pediatric and elderly patients., • Identify and proactively solve patient concerns, ensuring satisfaction and resolution., • Contribute to internal and external marketing efforts, including asking for referrals, Google reviews, and promoting special events., • Maintain strict confidentiality and adhere to HIPAA guidelines., • Keep office areas clean, organized, and professionally presented., • Perform administrative duties such as data entry, document scanning, and accurate message-taking., • A sales-driven leader with a proven record of hitting sales or performance goals., • A customer service professional who excels at creating positive patient interactions and building lasting relationships., • Someone comfortable and confident discussing treatment plans, pricing, and financial optionswith a focus on closing sales while maintaining trust and care., • A problem solver who can think quickly and pivot when needed., • Highly self-motivated, proactive, and able to manage responsibilities independently., • A professional communicator, both in appearance and speech, with strong written communication skills., • Previous sales experience in healthcare, wellness, retail, or service industries, especially in roles involving financial discussions or closing sales., • Experience working in healthcare, wellness, or fitness settings is a plus., • Volunteer or community service experience is a bonus. At CTC Chiropractic, your success is our success. Your training includes: • Hands-on mentoring from experienced team members., • Role-playing and practice sessions to build your skills in consultations, financial presentations, and patient education., • Access to documented systems, scripts, and processes., • Office Hours: Monday, Wednesday, Thursday (8:30 AM - 7:00 PM) with a 1-hour lunch break. Tuesday half day shifts ( rotating morning 10a-2p and/orevening 2p-6p)., • Team Trainings: *2 Fridays out of the month(10a-2p), • Competitive hourly pay with a bonus plan tied to hitting performance targets., • Additional bonuses based on office goals achieved., • Chiropractic Care Benefits for employees., • Health Benefits provided by Stride Health for qualifying employees., • Weekends off (unless participating in a scheduled event with advance notice)., • Paid Time Off for qualifying employees., • Growth opportunities into executive leadership roles such as Administration, Operations, and Marketing., • Ongoing learning & development, including paid travel to industry events. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.