Assistant Property Manager
22 days ago
Syracuse
Job Description Job Title: Assistant Property Manager Location: Syracuse, NY Job Type: Full Time, On-site Compensation and Benefits * $50k-$60k + commensurate with experience * Health Insurance * PTO and Holiday Pay Overview: Lifestyle Apartments Syracuse is seeking a driven and experienced Assistant Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands-on leadership position responsible for the day-to-day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Property Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction. The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems. What Makes You a Fit: We're looking for an "Ideal Team Player" — someone who is: * Humble: You’re experienced but coachable and eager to grow. * Hungry: You’re self-motivated, results-driven, and always looking for ways to improve operations and exceed goals. * Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high-stress situations. Key Responsibilities: Property Operations & Leadership * Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations * Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care * Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff * Monitor and enforce lease terms, community rules, and safety policies * Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through * Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching Leasing & Marketing * Maintain high occupancy rates through strategic leasing and marketing efforts * Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.) * Set and meet leasing goals; review traffic reports and conversion metrics regularly * Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional * Build strong rapport with prospective and current residents to enhance satisfaction and retention Financial Management & Reporting * Prepare, review, and manage operating budgets in coordination with the Regional Manager * Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines * Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts * Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs * Analyze operational data to make data-driven decisions that improve performance and reduce expenses Administrative & Compliance * Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents * Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld * Train and onboard new team members, including ongoing coaching and performance development * Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W-9s, and inspection records * Create and maintain a resident retention plan including events, communication programs, and reputation management Requirements & Qualifications: * 4+ years of experience in property management, preferably in multifamily residential or distressed property settings * Proven success in stabilizing and improving underperforming properties * Strong leadership experience, including team hiring, supervision, and performance management * Experience using Yardi Voyager, RentCafe, or similar property management software * Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations * Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment * High level of professionalism, communication, and problem-solving skills * Must be organized, detail-oriented, and capable of independent decision-making * Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed * Valid driver's license and reliable transportation required Compensation & Benefits: * Base Salary: $50K-$70K commensurate with experience * Performance-Based Bonuses and Year-End Incentives * Comprehensive Health Benefits (Medical, Dental, Vision) * Generous PTO, Sick Leave & Paid Holidays * Career development and advancement opportunities within a growing company Join Our Mission If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property—and you want to be part of a collaborative, purpose-driven team—we’d love to hear from you. #li-dni Powered by JazzHR i902RvhMib