Mortgage Loan Officer Assistant
2 days ago
Overland Park
Job Description We are seeking a driven and detail-oriented Mortgage Loan Officer Assistant to manage borrower prequalification, pre-approvals, and pipeline execution for a high-performing mortgage team. The Mortgage Loan Officer Assistant plays a critical role in ensuring loans are structured properly, communicated clearly, and closed on time. This role works closely with the Loan Officer, borrowers, processors, underwriters, and third-party partners to maintain 95%+ on-time closings while delivering a concierge-level borrower and referral partner experience. Compensation: $60,000 - $80,000 base salary with potential per-file bonus, based on performance and team structure. Compensation: $60,000 - $80,000 DEO + bonus potential Responsibilities: Prequalify • Serve as an available resource for referral partners, • Engage in soft qualification conversations to help assess general borrower readiness and scenario viability, • Answer referral partner questions such as: condo warrantability, bank statement borrower scenarios, and recasting and general loan structure questions, • Communicate effectively with all referral partners (Realtors, financial advisors, builders, and other partners) using clear, accurate, and compliant language Pre-Approve • Accurately pre-approve qualified borrowers, • Prepare payment and scenario requests, • Proactively engage pre-approved buyers, • Communicate effectively with referral partners Pipeline Management • Onboard all new contracts for rate lock consultation, • Submit applications for processing for disclosures, • Execute borrower updates, pre-closing, and funding calls, • Ensure 95%+ of loans close on time, • Resolve 95%+ of loan issues prior to LO escalation Essential Duties of This Position Prequalify • Act as an available resource for referral partners when the Loan Officer is unavailable, • Engage in soft qualification conversations to assess general borrower readiness and overall scenario viability, • Respond to referral partner questions related to: Condo warrantability, bank statement borrower scenarios, recasting, and general loan structure questions, • Communicate clearly, accurately, and compliantly with all referral partners, including Realtors, financial advisors, builders, and other strategic partners Pre-Approve • Communicate approval terms clearly to borrowers. Issue supplemental pre-approval documentation, • Notify Realtors immediately after issuing approvals, • Expedite rush pre-approval requests, • Flag red flags to the LO or Team Captain, • Dedicate weekly time to proactive pre-approval outreach Pipeline • Perform daily pipeline “gauge checks”, • Attend pipeline meetings and milestone reviews, • Deliver consistent borrower and Realtor updates, • Review Closing Disclosures for accuracy, • Conduct pre-closing and congratulatory funding calls, • Provide post-closing support and urgent after-hours assistance Additional Role Expectations • Maintain high professionalism in all written and verbal communication, • Act as a concierge between borrowers and business partners, • Consistently exceed borrower and referral partner expectations Qualifications: • Active NMLS license is required, • Minimum 2 years of mortgage loan officer assistant, processing, underwriting, or origination experience, • Proficient in DU/DO, LP, and investor guidelines, • Experience with major LOS platforms, • Strong verbal and written communication skills, • Excellent organization, prioritization, and time management, • Ability to collaborate across departments, • Completion of regulatory and compliance training About Company Led by John Markman (nationally ranked top 1% mortgage originator), our team brings over 15 years of experience in real estate and mortgage finance. At Fairway Home Mortgage, we specialize in providing custom mortgage solutions for a wide range of borrowers, including complex loan structures that many lenders cannot handle. Our team operates with four core values: • Humility First, • People Over Profit, Always, • Passion to Serve – Our clients and Business Partners, • Create an Amazing Experience We run lean, move fast, and stay focused on creating wins for our clients, referral partners and team. We’re looking for professionals who are: • Hungry to learn, • Eager to perform, • Driven by purpose If you thrive in a high-performance, high-impact environment, we would love to connect.