Continuous improvement jobs in Atlanta, Georgia - Page 12Create job alerts

Director, Clinical Programs (Clinical Improvement, Access Team)- REMOTE This Director will be responsible for the development and maintenance of our comprehensive access management program across DaVita Kidney Care (DKC). This spans permanent access placement, CVC removal, ongoing maintenance of permanent access, and supporting access transitions. Key areas of focus: • Rolling out new training, clinical pathways/protocols, • Providing leadership and execution on pay for performance contracts, • Team leadership and supervision, • Collaborate with OCMO leadership, CE teammates, and field to refine access management roadmap, • Lead pilots and Nationwide initiative rollouts, • Building on clinical vision to Identify opportunities, develop innovative solutions, and build business cases for initiatives to achieve goals, • Strong problem-solving abilities to take complex issues, develop detailed plans, and coordinate execution, • Lead pilots, identify key goals and metrics to align performance with success, drive on results communicate results, assess go-no go for scale, • Partner with Integrated Kidney Care (IKC) teams as well as the Home team to ensure alignment; front-line cross-team workflows, electronic medical record/documentation, and reporting, • Organize and provide executive, management, and front-line initiatives and performance reporting and communication, • Identify new areas of opportunity with vendors to implement new clinical and risk adjustment initiatives and assist in the development and management of vendor contracts as needed Education and Experience: • Bachelor's Degree Required, Masters preferred, • Prior experience leading a team, • At least 5 years of experience in the following areas in a healthcare setting:, • Dialysis experience preferred, • Analytics and data analysis, • Extensive experience with problem solving and strategy development & alignment, • Highly organized with a strong attention to detail, • Experience working in highly matrixed organization, • Ability to work within a fast-moving work environment, • Excellent verbal, written and presentation communication skills What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out, • Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more, • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability-without compromise. Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industryfirst innovation, we remain 'all in' on our goal of becoming carbon negative by 2040, without the use of offsets. Be the trusted leader for our Chief Accounting Officer! In this role, you will have an opportunity to continue to design a better way of partnering with our business leaders. Interface is looking for a Director of Accounting and Consolidations who loves leading people but also enjoys rolling up their sleeves and getting the work done. Your corporate accounting team will be responsible for the consolidations, internal reporting, and audit support for our global business. If you also have some financial system implementation experience, that won't hurt either. Essentials Functions * Maintain a thorough understanding of our financial reporting process, general ledger structure, and organizational objectives * Own the global consolidation process for a multi-national organization, including system ownership and administration. * Develop, implement, and maintain internal controls over consolidation processes to reduce the risks of error or fraud * Prepare consolidated financial reporting packages (Balance Sheet, P&L, Cash Flow) for Executive Management and the Board. * Oversee the accounting and reporting for the Company's consolidated statement of cash flows * Ensure timely and accurate production of financial statements including producing a comprehensive reporting package which reconciles GAAP and Adjusted management reporting * Analyze and report on the impact of foreign currency fluctuations, specifically regarding translation adjustments (CTA) in OCI and transaction gains/losses in net income. * Work with the external (SEC) financial reporting team to gather data and ensure application of existing GAAP and adoption of future accounting standard changes by interfacing with others throughout the organization * Support the corporate audit and external filing process. Become subject matter expert on the company's processes for accounting for the key accounts * Partner with Corporate Controller, FP&A, Treasury, Tax, Legal, Human Resources and Benefit as well as international accounting and finance teams to ensure mutual deliverables and requirements are met in a timely and efficient manner * Develop strong relationships with IT to ensure appropriate controls over reporting are documented and followed and the reporting system is acting as intended * Respond to inquiries from senior management regarding financial results and special reporting requests * Ability to lead and manage projects, primarily system enhancements to the company's consolidation tool (OneStream) including leading the Company's Change Management Board which manages system implementations and enhancements * Perform other tasks as required Skills and experience: * Bachelors degree required * 12+ years of experience with a combination of public accounting and corporate accounting * Complex consolidation background required * Knowledge of system administrator skillset for consolidation tools (OneStream or HFM preferred) * Proficiency in US GAAP required. * CPA with demonstrated success at required areas * Experience thriving in globally matrixed environment, demonstrating collaboration at the heart of how you work * Ability to get your message across effectively both verbally and in writing * Love for and experience with solving problems and helping the business to run at its best * Have a continuous improvement and process improvement mindset by looking to improve existing processes * JDE experience a plus * Experience navigating and connecting the dots within a globally matrixed organization #LI-Hybrid 5 - Director / Senior Director Learn more about Interface (NASDAQ: TILE) and our brands at ___ and ,,and___. We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.

Position: HCM Training Specialist Location: Georgia (Hybrid – Local candidates only) Job Summary: The selected candidate will support the implementation of talent solutions with a focus on talent acquisition and performance management programs. This role requires a dynamic, detail-oriented professional who can deliver training, provide consultation, and support system adoption for the State's HRIS platform, Workday (GA@WORK) Key Responsibilities: • Deliver instructor-led training (virtual and in-person) on GA@WORK (Workday), • Provide guidance to recruiters on talent acquisition strategies and best practices, • Analyze system data and generate reports, dashboards, and presentations, • Maintain and update training materials based on system and policy changes, • Facilitate hands-on learning using training environments and tools, • Support LMS administration and respond to stakeholder requests, • Experience delivering training through multiple formats (in-person, virtual, multimedia), • Strong verbal and written communication skills, • Excellent organizational and program management abilities, • Ability to learn and work with new technologies and data tools, • High School Diploma/GED and 3+ years of HR-related experience, • OR, • Experience with Workday (Core HCM, Compensation, Talent Management modules), • HRIS systems training or implementation experience

Role: DOAS HCM Training Specialist (801983) Location: Atlanta, GA 30334 Hybrid Duration: 12+ Months Rate: $40.00hr on C2C Client: State of Georgia LOCAL CANDIDATES ONLY Short Description: Human Capital Management Training Specialist Will support Georgia agencies in the implementation of talent solutions and talent acquisition support and performance management state-wide programs. Complete Description: Human Capital Management (HCM) Training Specialist The Human Resources Specialists will support Georgia agencies in the implementation of talent solutions with a specific focus on the talent acquisition support and performance management state-wide programs. We are looking for a dynamic, data-driven, and detail-oriented contributor to assist in providing training, consultation, analysis and technical expertise around talent acquisition and performance management. Our ideal applicant will be self-aware, with an understanding of system implementation and able to develop and deliver training through the state. The ideal candidate must be technologically savvy, results driven, innovative and will be responsible for: • Delivering training and content related the State's newest human resources information system Workday branded as GA@WORK., • Providing training and resources to agency recruiters related to talent pool optimization, creating internship programs, interviewing,and hiring best practices, and using Workday to streamline the recruiting process., • Researching GA@WORK training best practices to support continuous program improvement., • Analyzing relevant GA@WORK-related data and generating graphic and narrative reports and presentations., • Maintaining and updating training course materials, exercises, hand-outs, and exams to reflect best practices; incorporate changes in policies, processes, forms, or systems; and in response to student feedback., • Conducting instructor-led training virtually and in-person training to deliver HRA-approved training courses state entity staff., • Utilizing systems training environments or other related tools to lead student activities., • Assisting with maintenance of HRA's Learning Management System (LMS), to include responding to requests for enrollment in learning paths, courses or exams and other administrative activities., • Respond to requests from a variety of stakeholders., • Experience delivering training through multiple methods of delivery including in-person, online, virtual, multimedia, etc., • Good communication skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences at all levels., • Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track., • Aptitude for learning and using technology for both training design and data analysis. MINIMUM ENTRY QUALIFICATIONS: High school diploma/GED and three (3) years of job-related experience in human resources. OR one (1) year of experience required at the lower-level HR Spec 2 (HRP021) or position equivalent Note:An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Ensure proper screening is performed. Preferred Qualifications: Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below. Please clearly indicate your knowledge of these qualifications on your resume. • Experience using Workday Core HCM, Compensation, Talent Optimization (Management), or other Workday modules within an HR department as an administrator or trainer., • HRIS systems training experience Skills Required Experience using Workday Core HCM, Compensation, Talent Optimization (Management) or other Workday module within an HR department as an administrator. Desired 1 Years HRIS systems training experience Desired 1 Years Experience delivering training through multiple methods Required 2 Years

Responsibilities The Nurse Educator is responsible for designing, implementing, evaluating, and updating educational programs that support clinical excellence and professional development for nursing staff. This role ensures that nurses maintain the competencies necessary to deliver highquality, evidencebased patient care. The Nurse Educator partners with clinical leaders, staff, and interdisciplinary teams to support onboarding, continuing education, and qualityimprovement initiatives. Key Responsibilities Education & Training • Develops, implements, and evaluates nursing education programs to enhance clinical skills and professional growth., • Coordinates and facilitates orientation and onboarding for new nursing staff., • Provides inservice training, competency assessments, and continuing education courses., • Serves as a resource to clinical teams in applying evidencebased practices., • Conducts learning needs assessments and adjusts education plans accordingly., • Designs and updates educational materials, lesson plans, competency checklists, and clinical policies., • Collaborates with leadership to identify gaps in practice and develop targeted education., • Participates in qualityimprovement initiatives and tracks outcomes of educational interventions., • Works closely with nurse managers, clinical specialists, and providers to align educational strategies with organizational goals., • Acts as a mentor and role model for professionalism and clinical excellence. Qualifications Education • Current RN license in good standing., • Minimum 3-5 years of clinical nursing experience., • Strong knowledge of adult learning principles., • Excellent communication, presentation, and interpersonal skills., • Ability to analyze data and evaluate education outcomes., • Proficiency with learning technologies, simulation tools, and electronic health records.

About Ideal Building Solutions Ideal Building Solutions is well-known in the roofing industry for exceeding manufacturer standards and getting a project done right. We stand behind our work and are proud to offer the highest quality roofing available. At IDEAL, our purpose is to show up to work to Do Hard Things and Become a Better Version of ourselves. If you are looking for long-term employment in a field where every day is different and the company invests in your growth please consider applying with IDEAL Building Solutions. Salary Range: $95,000 - $125,000 This is a full time travel position, with a rotation cycle of 30 days on-site and 5 days off. Candidates who are not able to travel full time will not be considered for the position. There is a 2-week in-office training period for all Superintendent positions. Out of state candidates, or candidates living farther than 1.5 hours from the office, must be able to attend in-office training for the 2 week period (company will cover travel and hotel stay as needed). The Senior Superintendent is a senior field leadership role responsible for overseeing large-scale and complex commercial roofing projects, including full campus-style operations. This individual serves as the primary field leader and point of contact for multi-building projects, setting expectations, driving execution, and ensuring alignment across all Superintendents and Assistant Superintendents on site. This role goes beyond managing a single projectthe Senior Superintendent establishes the standard for safety, quality, production, and leadership across the entire campus. They are responsible for developing field leaders, coordinating multiple crews and scopes, and maintaining strong relationships with clients and general contractors. We offer a competitive annual salary, supplemented by performance-based bonuses tied to project completion and profitability. Our comprehensive benefits package includes health, dental, and 401K, a company-provided truck, a fuel card, and travel per diem. We also support your career growth with ongoing professional development and training. Duties and Responsibilities include, but are not limited to: Campus Leadership & Execution Lead and manage large-scale or multi-building (campus) roofing projects from mobilization through closeoutServe as the primary field contact for clients and general contractors across the campusSet jobsite expectations, standards, and direction for all Superintendents and Assistant SuperintendentsCoordinate multiple crews, schedules, and scopes to ensure alignment and efficiency across all buildingsDrive production and ensure all milestones and deadlines are met Field Leadership & Team Development Lead, mentor, and develop Superintendents and Assistant SuperintendentsSet clear expectations for performance, accountability, and leadership in the fieldProvide coaching, feedback, and performance management to elevate team capabilityFoster a culture of ownership, professionalism, and continuous improvement Safety Management Enforce OSHA and Ideal safety policies across all jobsite activitiesEnsure all teams are conducting daily Job Hazard Analyses (JHAs)Hold field leaders accountable for PPE compliance and fall protection standardsTake immediate corrective action on safety violations and reinforce expectations Quality Assurance Ensure all work meets Ideal standards, project specifications, and manufacturer requirementsOversee quality control across multiple crews and buildingsIdentify risks early and proactively resolve issues before escalationPartner with Preconstruction and QC teams to ensure successful inspections and project closeout Operations & Coordination Oversee trade partners and ensure alignment with scope, schedule, and expectationsCoordinate material delivery, staging, and jobsite logistics across the campusMaintain accountability for equipment, tools, and site organizationCommunicate daily with Project Managers and Operations leadership on progress, risks, and needs Communication & Documentation Act as the primary field representative for Ideal with clients and GC partnersMaintain clear, professional, and timely communication across all stakeholdersEnsure accurate reporting through Procore, Smartsheets, or other systemsLead jobsite meetings and provide updates to internal and external teams Accountability & Performance Expectations: Hold Superintendents accountable for safety, quality, productivity, and executionEnsure consistency of standards and performance across all buildings/projects on campusManage complex, high-pressure situations with professionalism and composureMaintain strong coordination with Project Managers and the Director of Field OperationsTrack and report key performance metrics (labor, production, safety, etc.)Set the tone for leadership, accountability, and culture in the field Education & Experience Requirements: High school diploma or GED required; degree in Construction Management or related field preferred15+ years of commercial roofing experience with 5+ years in a leadership roleProven experience managing large-scale or multi-building (campus-style) projectsDemonstrated ability to lead leaders and develop field teamsStrong leadership presence with the ability to handle conflict and high-pressure situations effectivelyPrevious OSHA 30 certification a plus, will obtain during in-office trainingExtensive knowledge of roofing systems, manufacturer specifications, and installation standardsExcellent communication, organizational, and problem-solving skillsValid drivers license with clean driving recordWillingness to travel 100% as required by project needs Benefits: Weekly PaychecksPaid vacation and holidays.PTOExtra Holidays Paid: New Year's Eve, Christmas Eve, and Friday after Thanksgiving401K Plan with Company Match.Generous Referral Bonus ProgramWork / Home Life Balance.Industry Leading safe working conditions.Ongoing safety training and performance enhancement.Health and Insurance Benefits50% paid by CompanyHealth Insurance with Multiple Tiers to Choose FromEmployee, Employee Spouse, Employee Children, Employee Family OptionsCost Competitive Rate paid by EmployeeVision InsuranceLife InsuranceShort Term DisabilityLong Term DisabilityAccidental InsuranceOpportunity to grow with a company that values you and is here to invest in your personal growth. Minimum Employment Requirements: Clear a National, State, and Local Background Check3-Year Motor Vehicle Record meeting standards to drive company vehicles Candidates must pass a pre-employment drug screen & complete Post Hire fit for duty physical.Pass the 90-day introductory period. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The employee is occasionally exposed to a variety of extreme conditions at roofing job sites. The weather work environment and job sites can be extremely hot or extremely cold. This position is performed inside and outside. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Hours: Must be flexible Travel Up to 100% travel expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO: We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training PI5c52eed4a72d-26289-40391312

Job Description What’s Your gusto? At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto! Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude. We are looking for a Shift Manager for our Ponce Location. Job Summary: The Shift Manager ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed gusto! standards and specifications. This role includes staff management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment and Catering execution. This role involves interacting with multiple departments and acting as a brand ambassador at all times. Responsibilities: * Ensure all catering requirements submitted by the Sales team are communicated and executed * Ensure timely delivery of all catering orders * Maintain friendly and professional interactions with catering guests * Oversee the shop’s catering schedule, including deliveries * Manage catering inventory and order supplies as needed * Maintain catering equipment and keeping the catering van clean and stocked * Enforce all food and physical safety policies and requirements * Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.) * Third-party delivery system knowledge and operation * Assist in managing and operations of the entire business, including Service, Production, Catering, and other related areas * Ensure store is open or closed according to company standards and procedures * Delegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plants * Oversee food preparation activities, ensuring that all menu items are prepared according to recipes * Oversee daily prep list creation * Accountable for the performance of all staff when the active manager is not on duty * Direct team members through daily routines and interact with guests to ensure a premium guest experience * Create a positive work environment * Be a good steward of all company property * Uphold all brand standards * Foster a positive and collaborative work environment, motivating and inspiring staff to excel in their roles and contribute to the overall success of the shop * Act as a Brand Ambassador for the company at all times. * Maintain ServSafe Certification * Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves * Train company policies and procedures to new Team Members * Help develop and train fellow teammates * Oversee the training and development of team members, ensuring they follow processes and policies * Monitor and supervise timely arrival or departure of scheduled Team Members * Support the manager in the daily operation of the shop * Participate in monthly P&L reviews with Shop leadership, identifying areas for improvement and new opportunities * Assist in managing Labor Expense and COGS * Ensure ALL operational safety, food safety, and foodx quality requirements/ standards are met every hour of every day * Responsible for ordering Fresh point * Responsible for ordering Sysco * Reporting accurate Inventory weekly * Be available for all shifts including opening/closing and weekends as needed * Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbs * Other assigned shop duties Qualifications & Experience: * Experience in a customer-centric role, with a focus on providing exceptional service * Consistent reliability and punctuality * Ability to handle challenges resourcefully and efficiently * Ability to use electronic systems, such as computers and tablets * Willingness to work flexible hours, including weekends and holidays * Strong communication skills, capable of coordinating between various teams * Prior experience in a coordination or management role within the foodservice industry is a plus * Able to work well in a team environment * A desire for continuous learning and professional development * Must be at least 21 years old * Must be capable of driving catering orders * Must have a reliable means of transportation * Driving Requirement: All team members operating vehicles for business purposes must successfully pass MVR checks and complete required defensive driving online training courses as a condition of employment. Benefits: * Hourly Pay Rate: $ 15-17/hr + Tips * Access to wages before payday * 5 days PTO annually * Detailed and intentional training * Leadership development * Health Benefits that include company contribution (Medical, Dental, Vision) * Flexible scheduling

Job DescriptionPosition Summary The Assistant Warehouse Manager (AWM) plays a critical leadership role in supporting the Warehouse, Fabrication, and Shipping/Transportation departments. This highly visible position is responsible for reinforcing company standards, modeling expected behaviors, and driving operational excellence across all functions. The AWM partners closely with leadership to ensure productivity, quality, and safety goals are consistently achieved while fostering a positive, accountable, and team-oriented work environment. Essential Duties/Responsibilities • The following duties are representative of the role; additional responsibilities may be assigned as business needs evolve:, • Train and onboard new hires, ensuring a smooth transition into warehouse operations and company standards, • Retrain, coach, and continuously develop current associates to improve performance, productivity, and engagement, • Create, implement, and monitor individualized performance improvement plans when necessary, • Lead and support projects related to new warehouse technologies, systems, and process improvements, • Provide leadership coverage for Supervisors and the Warehouse Manager during absences or as operational needs require, • Identify and communicate quality, housekeeping, and safety concerns; partner with leadership to implement corrective actions, • Ensure all machinery and equipment are operating efficiently, properly maintained, and used safely, • Enforce compliance with all company policies, procedures, and safety standards, including OSHA regulations, • Collaborate with Supervisors and cross-functional teams to identify operational gaps and implement continuous improvement initiatives, • Evaluate current processes and recommend enhancements to increase efficiency, accuracy, and throughput, • Promote a positive work environment by maintaining a professional attitude and serving as a role model for team members, • Participate in and support safety meetings, training sessions, and accident prevention initiatives, • Ensure consistent use of required personal protective equipment (PPE), including mandatory hard hat usage at all times in the warehouse, • Assist with workforce planning, scheduling, and daily task assignments to optimize labor utilization, • Drive productivity, accountability, and performance across all areas of the operationQualifications, • Expert-level knowledge of warehouse operations, including receiving, inventory control, fabrication, and shipping processes, • Minimum of five (5) years of supervisory experience in a manufacturing or distribution environment, • Demonstrated ability to lead teams in a fast-paced, high-volume operationExperience / Skills / Abilities Required, • Strong leadership skills with the ability to coach, mentor, and develop employees at all levels, • Excellent organizational, planning, and time management skills with the ability to prioritize competing demands, • Proficiency in computer systems, including warehouse management systems (WMS), and ability to leverage technology to improve operations, • Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions, • Ability to contribute to budgeting processes and manage resources efficiently, • High level of attention to detail and commitment to accuracy and quality, • Resourceful, proactive, and results-driven with the ability to take initiative and work independently, • Sound judgment and decision-making skills, with the ability to adapt to changing priorities and operational needs, • Strong interpersonal and communication skills, with the ability to build and maintain effective working relationships, • Professional presence and ability to lead by example in both behavior and performance, • Commitment to safety, including knowledge of OSHA standards and enforcement of best practices, • Flexible schedule with the ability to adjust hours and shifts based on business demandsWork Environment / Physical Demands Office, fabrication and manufacturing shops – moderate to loud noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds. The position regularly performs duties away from the place of business. Frequent driving is a requirement of the position. The position may require duties performed off-site, with frequent driving as part of job responsibilities. Flexibility to work varied hours, including nights and extended shifts, is required to support operational needs. We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORK PLACE We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORKPLACE Powered by JazzHR TMeIYGHbei

Job DescriptionBenefits: • 401(k) matching, • Company car, • Company parties, • Dental insurance, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off Join PV Heating, Cooling & Plumbing as a Service Plumber where you'll diagnose, repair, and maintain plumbing, drain, and sewer systems while providing top-quality service and communication that helps homeowners make informed decisions about their plumbing needs. Position Overview: The ideal candidate has at least 2 years of plumbing experience and a strong understanding of plumbing systems, water heaters, and filtration systems. Youre a motivated professional with a clean driving record, a commitment to excellence, and a passion for helping homeowners achieve total peace of mind. Why Work With Us: We invest in your professional growth. Service plumbers have the opportunity to earn their Journeyman or Master Plumber license with our full support. Youll train under a Master Plumber with over 30 years of handson experience and work alongside a seasoned team that values learning, mentorship, and continuous improvement. Our culture is built around helping you advance your skills, expand your certifications, and grow your career. Compensation: $80,000 - $90,000 Annually Compensation Breakdown (3 Income Revenue Streams!): • Truck Revenue, • Lead Setting, • Referral Bonuses!, • Company Vehicle Provided!, • Company Phone and Tablet Provided!, • Dispatch From Home!, • Multiple Shifts Available!Position Requirements:, • Minimum of 2 years plumbing experience, Journeyman license a plus! (willing to help obtain license!), • In-depth knowledge of plumbing, sewer, drain, water lines, water heaters, • High school diploma, master's, or journeyman license preferred, • Diagnose, repair, maintain, and install plumbing, drain, and sewer systems, • Service, maintain, and install water heaters and filtration systems, • Communicate clearly with clients, explaining service options and recommendations, • Complete invoices and record equipment, parts, and materials used, • Meet performance goals and key performance indicators (KPIs)Disclaimer: By completing this form you give PV Heating, Cooling & Plumbing permission to contact you through email, phone, and text about current job openings.

Specialty/Competency: Delivering Deal Value Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% A career within Delivering Deal Value will provide you with the opportunity to help clients achieve maximum value on their deal transactions by solving transformational and other complex challenges. We focus on all operational aspects of a transaction, pre and post completion. We conduct pre deal and confirmatory due diligence, execute large-scale enterprise wide integrations, and support complex divestitures and separations on a wide range of functional and cross-functional areas. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: * Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. * Deal effectively with ambiguous and unstructured problems and situations. * Initiate open and candid coaching conversations at all levels. * Move easily between big picture thinking and managing relevant detail. * Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. * Contribute technical knowledge in area of specialism. * Contribute to an environment where people and technology thrive together to accomplish more than they could apart. * Navigate the complexities of cross-border and/or diverse teams and engagements. * Initiate and lead open conversations with teams, clients and stakeholders to build trust. * Uphold the firm's code of ethics and business conduct. The Opportunity Our PwC Accelerated Solutions solution is uniquely positioned to address complex deal challenges with our highly cross functional and interdependent approach. We are the leading practice for Complex Deals, and can expedite complex deal execution, leveraging our unique IT and business process skills. As part of the Accelerated Solutions team, you will be responsible crafting the separation/integration strategy, heavily leaning on top class IT skills and problem-solving capabilities. As a Senior Manager you will lead large teams across the deal spectrum, facilitating planning and execution of integration and separation projects while developing dynamic teams that drive results. Private Equity (PE) firms are increasingly pursuing complex deals, such as carveouts, buy and split, and major integrations, amid market uncertainty. Integrating/separating IT tends to be the most complex part of these deals and requires out of the box creative thinking, working across 10-12 business functions, and ability to get it done at deal speed. Responsibilities * Oversee the planning and execution of integration and separation initiatives * Lead and mentor teams to enhance performance and achieve objectives * Drive results through impactful project management and strategic oversight * Work with cross-functional teams to promote seamless business processes * Manage large-scale transformations and system integrations * Foster a culture of exceptional performance and continuous improvement * Engage in every phase of the deal cycle, from due diligence to execution * Utilize analytical skills to identify opportunities for synergy and cost enhancement What You Must Have * Bachelor's Degree * 7 years of experience in M&A, integration, and transformation What Sets You Apart * IT applications (e.g., ERP, HRIS, CRM, etc.) or infrastructure (e.g., Microsoft 365, Active Directory, network, hosting) experience * Demonstrating thorough project management and organizational skills * Building relationships and influencing peers effectively * Leading large teams and multiple clients simultaneously * Leveraging prior M&A experience * Communicating effectively in various formats and audiences * Actively taking initiative in fast-paced environments * Demonstrated experience leading large-scale transformation projects with consulting firms ?- Demonstrated ability in evaluating and developing strategic approaches for the seamless integration and/or carveout of the IT function to support business objectives The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: . Learn more about how we work: For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

MedVet is the nation's premier veterinary-owned and led organization where all caregivers have the support of veterinary leadership committed to medical excellence and continuous improvement of resources. We are looking for: Emergency Veterinary Assistant - Relief. Previous emergency veterinary expe

The HSSE Coordinator Program Excellence supports the implementation and continuous improvement of the HSSE Program by coordinating program documentation, supporting system and process improvements, and enabling consistent application of HSSE requirements across business operations and project delive

The Procurement Analyst collaborates with the procurement team to identify cost-saving opportunities, assess supplier capabilities, manage procurement risks, and drive continuous improvement in the procurement process. Data analysis and interpretation Market research and supplier evaluation Sourcing

Foster a culture of accountability and continuous learning across all levels of the organization. You will lead a high-performing team of EHS professionals, providing mentorship and strategic oversight to ensure consistent execution of safety programs. Throughout the year, the advantage of being par

As Principal IT Analyst, S4 HANA PMO Lead, you will be responsible for leading the Project Management Office of the S4 HANA Transformational program. Reporting to Director IT PMO and closely collaborating with Solution Delivery Team, you will focus on Delivery Methodology, Toolset for OCM and Delivery, and Project Management Office. You will be leading and matrix leading several IT Analysts - Honeywell employees as well as vendor provided to deliver on the responsibilities of this role. The strategic objectives of this role are to support S4 HANA Solution Delivery through enabling and streamlining tools, methodology, and communication patterns as well as ensuring proper processes thru governance and coaching. You will report directly to our Director, IT Project management and you'll work out of our Charlotte, NC or Atlanta, GA location on a Hybrid work schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F Key Responsibilities * Define and run the Program management operating system - Set up and own meetings cadence, meeting minutes, recordings, follow up actions. * Maintain appropriate KPIs & reporting, organize meeting and presentation preparations for leadership meetings. * Define, maintain, support and govern proper usage of PMO toolset - MS Teams, MS SharePoint, Jira, Power BI * Define, maintain, support and govern proper usage of Organizational Change management and Delivery Toolset - Signavio, Walk Me, Tosca, LeanIX, HCM Learning * Manage Licensing of tools by defining personas and track real usage against available licenses * Collaborate with Tools Service Owners on future roadmap of use cases and capabilities delivered by the Toolsets mentioned. Support tool usage by governance as well as training/coaching on right tools usage. * Define, own, and maintain S4 Build methodology utilizing SAFe. Utilize existing Honeywell Waterfall-Hybrid Rollout Methodology and adapt it for future S4 rollouts by incorporating lessons learned as well as latest AI practices for a modern, deliverable based, digital methodology. Ensure closed feedback loop for continuous improvement. Ensure governance and proper usage of methodologies. * Collaborate with other Honeywell functions as well as External System Integrators in owned areas * Maintain governance documentation in line with progress & status * Drive continuous improvements in toolsets, PMO standards, and methodology * Manage IT and business stakeholder's expectations from the PMO office * Develop and maintain a productive working relationship with program stakeholders, project managers, Service Owners, and other defined team members YOU MUST HAVE * 7+ years of experience in Program Management Office, focused on SAP / ERP * Working knowledge of various ERP components and processes * Tool oriented mindset, and working experience or awareness of various delivery tools such as Walk Me, Signavio, Jira, TOSCA, * Excellent Program Management skills and ability to orchestrate large cross functional teams * Exceptional leadership, communication, and stakeholder management skills across global, matrixed organizations * Ability to mentor peers on PMO standards * Deep understanding of key program management practices with strong business acumen and customer focus * Ability to Quickly identify interrelationships and patterns among a variety of problems and issues * Excellent written and oral communication skills across a diverse range of cultures WE VALUE * Bachelor's degree in a computer-related, information technology, engineering, or operations discipline * Strong knowledge of Scaled Agile Framework (SAFe), Agile, Scrum, and Kanban * Strong analytical and problem-solving capabilities with a focus on measurable business impact. * Demonstrated ability to lead change, standardization, and continuous improvement at enterprise scale. * Knowledge in IT process development and implementation * Strong leadership, project and change management skills. * Consistently making timely decisions even in the face of complexity. * Effectively demonstrating ability to deliver on complex situations or problems without guidance or supervision. * Ability to create business value through project planning and management. * Driving "fast and right" results in matrixed environment * Conveying information with clarity, ensuring the message is understood * Demonstrating ability to deliver on complex problems without guidance or supervision BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here () The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting date: Apr 15, 2026. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here () THE BUSINESS UNIT The Corporate Strategic Business Group (CORP SBG) at Honeywell is a division focused on corporate-level functions and initiatives that support the overall operations and strategy of the company. It is responsible for overseeing areas such as finance, legal, human resources, communications, and corporate governance, working closely with other business units and SBGs to ensure alignment and coordination across the organization. The CORP SBG plays a crucial role in the overall strategic direction and management of Honeywell's corporate functions and operations, supporting the company's business objectives. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll do As a New Logo Acceleration Account Executive for AMS Industries team at Teradata, you will be responsible for developing and nurturing relationships with key prospects, understanding their unique challenges, and positioning Teradata Products and offerings tailored as data-driven solutions to address their needs. You will work closely with cross-functional teams to ensure the successful positioning of Teradata's products and services, fostering New Customer, and long-term partnerships. * Client Relationship Development: Build and maintain strong relationships with key decision-makers and influencers within AMS Industries potential customers. Understand their business objectives, pain points, and opportunities to position Teradata as a trusted advisor. * Solution Selling: Collaborate with Industry Experts (IE), Solution Engineers (SE), Inside Sales Representatives (ISR) to design and present data analytics solutions that align with clients' and persona-aligned strategic goals. Articulate the value proposition of Teradata's products and services to meet client needs effectively. * Strategic Planning: Develop and execute strategic territory plans to achieve New Logo sales, revenue targets, and services sales objectives within the industries sector. Identify opportunities for reference selling, upselling, cross-selling, to allow new customer attainment. * Industry Expertise: Stay up-to-date with the latest trends, challenges, and innovations within the industry. Leverage this knowledge to provide thought leadership and recommend solutions that address industry-specific pain points. * Pipeline Management: Maintain a detailed and accurate pipeline of opportunities. Utilize the company's CRM tools to track progress, forecast revenue, and manage communication with clients. * Negotiation and Closing: Lead contract negotiations, pricing discussions, and proposal development processes. Work closely with legal and finance teams to ensure terms and agreements are in line with company policies and client expectations. * Collaboration: Collaborate with internal teams, including solution architects, data scientists, consultants, and project managers, to ensure successful project delivery and exceptional client experience. * Market Intelligence: Provide insights and feedback to the company about market trends, competitive landscape, and client needs in the assigned industry. Contribute to the continuous improvement of Teradata's offerings. Who You'll Work With You will work closely with cross-functional teams to ensure the successful positioning of Teradata's products and services, fostering New Customer, and long-term partnerships. What Makes You a Qualified Candidate * Bachelor's degree in business, Marketing, Engineering, or a related field. MBA or relevant advanced degree is a plus. * Proven track record of success in cloud, data, and analytics focused product. Experience with data analytics, IT solutions, or consulting is highly desirable. * Strong understanding of industry processes, challenges, and trends. * Exceptional communication and presentation skills with the ability to convey complex technical concepts to non-technical audiences. What You'll Bring * Ability to build and nurture relationships at executive levels. * Results-driven mindset with a focus on achieving and exceeding sales targets. * Effective negotiation, contract management, and deal-closing skills. * Proficiency in using CRM software and other sales productivity tools. * Willingness to travel as needed to meet with clients and attend industry events. Why We Think You'll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are. #LI-JR1 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. If you require accommodations during the interview process, please let your recruiter know and we will work with you to meet your needs. Pay Rate: 212700.0000 - 265800.0000 - 319,000.00 On-Target Earnings Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here:

About the Role We are seeking a detail-oriented and experienced Process Specialist to join our Life Insurance Claims Operations team, supporting a Corporate-Owned Life Insurance (COLI) client. This role sits at the intersection of operational excellence and insurance domain expertise, and is ideal for a professional who thrives in a high-volume, compliance-driven environment. The successful candidate will bring 3–5 years of hands-on experience in life insurance claims processing, with demonstrated ability to manage complex transactions, resolve exceptions, and maintain quality standards across end-to-end workflows. Prior exposure to COLI claims is a strong differentiator. Key Responsibilities • Perform detailed review and validation of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory compliance., • Process high-volume, detail-sensitive claims transactions across policy administration systems and workflow tools; research, validate, and resolve discrepancies efficiently., • Identify and resolve NIGO (Not In Good Order) items, suspense cases, and pending exceptions while minimizing cycle times and rework., • Apply working knowledge of state and federal insurance regulations, internal controls, and privacy standards throughout all claims processing activities., • Maintain accurate and audit-ready case notes, documentation, and activity logs to support compliance reviews and client inquiries., • Identify trends in errors or exceptions and escalate findings to leadership to drive continuous process improvement., • Support UAT, post-release validation, and pilot initiatives for system or process enhancements., • Assist with onboarding and knowledge transfer for new team members as needed., • Provide back-up coverage across related operational functions and client accounts during peak volume periods. Required Qualifications • 3–5 years of experience in life insurance claims processing operations, with strong command of the end-to-end claims lifecycle., • In-depth knowledge of life insurance products including policy lifecycle events: new business, policy changes, disbursements, claims, and regulatory requirements., • Proficiency in navigating policy administration systems and workflow platforms in a production environment., • Solid understanding of applicable state and federal insurance regulations, compliance checkpoints, and documentation standards., • Strong analytical and problem-solving ability; capable of identifying root causes, resolving exceptions, and escalating appropriately., • High attention to detail and accuracy with a track record of error-free processing in a regulated environment., • Effective communicator with the ability to collaborate across functions including Compliance, Financial Services, and Contact Center teams.

Job details: Job title: Strategic Sourcing Manager Duration:: 6 Months Contract with an opportunity of Extension Location:: Atlanta, GA 30339 (ONSITE) Shift:: 1st Shift - Monday - Friday (8AM - 5:00PM) Brief about the role: This position is responsible for strategy development, execution, leading sourcing events, and negotiating best in class terms and conditions with suppliers according to company's approved processes to mitigate risk. The scope is for our Field Business Unit to join our team, which has over 3500 suppliers, over 140 branches and 1100 requisitioners. This role strategic mission is to maximize our catalog purchases, reduce our supplier base by both consolidating and leveraging strategic partners, and collaborates with the wider PSM (Procurement and Supply Management) team to execute supply chain strategies. Essential Functions • Lead, mentor, and develop a team of professionals to achieve departmental goals and foster a high-performing culture., • Build and maintain strong vendor relationships, ensuring alignment with organizational objectives., • Oversee the optimization of catalog processes and systems to enhance accuracy, efficiency, and accessibility., • Ensure compliance with procurement policies and regulations while driving user adoption of catalog tools., • Collaborate with internal stakeholders to identify and implement catalog improvements that enhance the end-user experience., • Utilize expertise in Oracle and Jaggaer systems to streamline catalog management processes and data integrity., • Monitor and analyze catalog performance metrics, using insights to guide decision-making and drive improvements., • Collaborate within PSM, Leadership, and various operational departments to advance the company's initiatives to meet company goals., • Ensure that all sourcing activities, comply with company policies, relevant laws, regulations, and industry standards, including import/export regulations and trade compliance., • Host monthly/quarterly meetings with internal stakeholders to solicit feedback, develop and implement action plans to improve team performance, • Identify supplier performance gaps and communicate these to PSM Leadership as appropriate., • Participates in supplier performance management initiatives with other internal stakeholders., • Leads/support Quarterly Business Reviews, develops, and maintains strong relationships with key suppliers to foster long-term partnerships and ensure business continuity., • Develop and drive opportunities to eliminate waste from the overall supply chain, with a continuous improvement mindset., • Conduct benchmarking studies and gather market intelligence to stay informed about industry trends, best practices, and competitive pricing., • Perform other duties as may be assigned. Skills Preferred: • Expert understanding of strategic sourcing and procurement best practices, processes, procedures and strategies., • Proven experience in catalog management, retail industry experience a plus., • Strong leadership skills with a track record of managing and developing teams., • Excellent analytical, organizational, and communication skills., • Ability to balance strategic planning with hands-on operational execution., • Ability to work with ambiguous data and transform it into a clear story for analysis and decision-making., • Understand total spend, pricing structure, commercial terms, market influencers that impact materials or services, purchased finished products, and manufactured assemblies with a particular knowledge of market dynamics, cost drivers, and supply chain., • Demonstrated negotiation skills including TCO approach., • Experience with ERP systems, Spend Data Analytics & Reporting, eSourcing, eAuctions and contract management systems., • Skilled at change management; well-honed “radar” for stakeholder management, • Proactive, dynamic, self-driven, able to achieve results utilizing data and collaboration as key tools of influence., • Exceptional persuasion and interpersonal skills to interact with suppliers, business leaders, and all other internal stakeholders., • Proficient in Microsoft Office; Oracle; Advanced Excel abilities (pivot tables, VLookup, macros, charting/graphing)., • High level of integrity and dependability with a strong sense of urgency to deliver results. Required Experience: • 10+ years of sourcing experience, specifically catalog management., • 8+ years leading Procurement teams at a Managerial level., • 5+ years in the OEM elevator industry or similar business Education Experience: • Masters in Business Administration, • Certifications: Supply Chain Management, Purchasing, Six Sigma Green/Black Belt or PMP desired.

Key Accountabilities Team Leadership & Development * Assist in recruiting, onboarding, training, and retaining qualified team members * Provide ongoing coaching and feedback while leading with care to support employee growth and engagement * Conduct regular one-on-one meetings with team members * Partner with Learning & Development to identify and address training needs * Show the way by modeling accountability, professionalism, and strong performance standards Operational Management * Coordinate and supervise daily activities of the Escalation Resolution Team * Monitor staffing levels, schedules, and adherence to meet service expectations while striving to make it simple for both customers and employees * Ensure compliance with company policies, procedures, and the ContinuCare Program * Demonstrate flexibility to support coverage needs throughout customer care Customer Experience & Escalation Handling * Manage escalations from intake through resolution, ensuring clear communication and timely follow-up * Handle complex complaints directly, owning the outcome from start to finish * Provide next-level support by taking over escalated calls when necessary * Simplify complex issues for customers and internal partners to drive resolution and satisfaction Performance Monitoring & Reporting * Monitor team performance metrics including quality, productivity, and attendance * Review calls and provide actionable feedback and coaching * Analyze escalation trends and conduct root cause analysis to show the way toward improvement * Ensure performance meets or exceeds established service levels * Process Improvement & Collaboration Identify and track escalation and complaint trends to elevate the voice of the customer * Partner with leadership to improve processes, remove barriers, and make it simple for teams to succeed * Execute company initiatives and align with executive direction * Represent company values and Cultural DNA across all interactions * Professional Development * Stay current with industry trends through training and development * Share knowledge and best practices with the team * Encourage a culture of learning, accountability, and continuous improvement Qualifications * High School Diploma required; Associate or Bachelor's degree preferred * 2-3 years of call center customer service experience preferred * 1-5 years of supervisory experience (preferably in a 50+ agent environment) preferred * Strong communication and interpersonal skills preferred * Proven ability to lead with care, resolve conflict, and build strong relationships preferred * Detail-oriented with strong organizational skills preferred * Proficiency in Excel, Outlook, and Windows preferred * Experience managing team performance and metrics preferred * Edgepark experience preferred preferred What is Expected at This Level * Model customer first approach and cultural DNA principles with all parts of your role. * Supervise and coordinate daily operations of escalation support staff * Adhere to policies, procedures, and quality standards * Engage with employees, customers, and leadership to resolve issues * Conduct root cause analysis and problem resolution in alignment with own the outcome * Own team performance across key metrics (quality, productivity, attendance, training completion) * Deliver high-level communication on escalations and performance insights * Drive accountability and continuous improvement across the team Success Profile * Leads with Care - builds trust by putting the customer at the center of all they do and coach to, supports team members, and delivers empathetic customer experiences and upholds their responsibility to do the right thing and look out for others. * Makes it Simple - removes complexity, communicates clearly, and improves processes * Owns the Outcome - takes accountability for results and ensures issues are fully resolved * Shows the Way - models strong leadership, drives performance, and inspires continuous improvement * Champions the voice of the customer * Thrives in high-pressure, customer-focused environments * Demonstrates critical thinking and problem-solving skills * Uses data to drive decisions and improvements Anticipated Salary Range: $67,500 - $96,300 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with myFlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 05/13/2026 *if interested in opportunity, please submit application as soon as possible. The Salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here ()

Location: Remote, hybrid to Atlanta, or on-site Asheville (preferred) Reports to: Founder/CEO Type: Full-Time, Salaried Compensation: $110,000 to $140,000 base plus 15% bonus tied to performance metrics Relocation: Relocation assistance available for the right candidate (Asheville, NC office only) Growth Path: This role is designed to scale into a VP of Operations seat as Serve Freight grows This is an immediate hire. We are actively interviewing and will move quickly for the right candidate. Why This Role Most operations roles in freight hand you an existing system and ask you to maintain it. This one is the opposite. You are building the operating system for a brokerage that is scaling fast, and you have a CEO who wants you to own it. In your first 90 days you will see be able to tangibly feel the difference you are making in the organization. In your first year you will have built the playbooks, the cadence, and the team standards that the company runs on for the next phase of growth. The work is visible, the impact s measurable, and the opportunity for growth is real. If you are an operator who has been waiting for a seat where you build the engine instead of inheriting one, this is that seat. About Serve Freight Serve Freight is a third-party logistics provider specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform with a freight brokerage that runs like a machine. Founded and led by John Pidgorodetskiy, Serve Freight is a founder-driven company with a clear vision and an accelerating growth curve. John brings high standards, a bias for pace, and a willingness to invest in the people who help him build the company. You will work with him directly on the operational decisions that shape where the business goes next. Location Flexibility We are open to the following arrangements, in order of preference: • On-site Asheville, NC (relocation assistance available), • Hybrid in Charlotte, Cleveland (OH), or Atlanta with some travel to Asheville, • Fully remote for exceptional candidates with a strong record of operating remotely in a freight brokerage environment The Role As the Director of Operations (Brokerage), you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every operational function in the company. Your primary job is building and running the internal engine that makes everything work seamlessly. SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across carrier sales, account management, and operations support. This role is for an operator who doesn't just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on quote response time, and coaching a CSR on performance standards, all in the same afternoon. Role and Responsibilities • Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage. • Enforce the quoting and load lifecycle workflow as the operational standard and hold the line on process adoption. • Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing service. • Build and maintain training and development materials for all carrier sales and operations support staff, ensuring every team member has clear guidance, knows the standard, and can execute independently. • Provide hands-on operational leadership to the carrier sales and operations support teams, setting expectations and driving continuous improvement. • Own internal operational KPIs (margin per load, on-time performance, quote response time, invoice accuracy, claims rate, SLA adherence), proactively raising issues and executing fixes before they become customer or carrier-facing problems. • Leverage and optimize tools and systems, including Turvo, HubSpot, Highway, ID Scan, DAT, Miro, Notion, Loom, and ClickUp to improve process efficiency, data accuracy, and team workflows. • Audit and optimize TMS configuration. Identify gaps, unused features, and integration opportunities. Drive adoption of email distribution group routing and standards. • Own the after-hours coverage model, escalation protocols, and exception management for time-critical and high-value freight. • Build and maintain a live performance dashboard so the team and leadership have real- time visibility into operational KPIs, by role and by team. • Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth. • Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows. What You Will Do First 30 Days • Shadow every operational role (carrier sales, CSR, AM, track and trace, admin). Document strengths, gaps, and bottlenecks for each function. • Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact. • Take ownership of the TMS quoting workflow rollout. Monitor compliance daily, hold the line on adoption, and report out to the CEO on progress. • Begin building relationships with the carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps. • Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities. • Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming operational hires. • Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making. Days 31 to 90 • Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all carrier sales, account management, and operations support staff. • Complete an end-to-end company-wide process flow map focused on speed to cash. Identify every handoff, bottleneck, and failure point. • Run the first monthly performance reviews using real data and a KPI framework., • Design and document a structured onboarding program for all future operations and carrier sales hires. • Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales. • Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs by role and by team. • Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Operational reporting and analysis is owned by you. • Complete the TMS configuration audit. Document unused features, integration opportunities, and a buildout roadmap aligned to SOP and automation rollout. • Take direct operational leadership of the offshore team, with clear expectations, regular check-ins, and quality control cadence in place. Days 91 to 180+ • All core SOPs complete (~20 plus). Loom library and training materials built. Process flow maps finalized and published. • Deploy 2 to 3 automations that eliminate manual work and reduce error rates., • Launch incentive programs tied to operational KPIs., • Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning. • Begin scoping operational playbooks for other service lines., • Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff. • Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols. • Driving down cost-per-load and producing reliable margin-per-load reporting at the load, lane, and customer level. What You Bring Required • 5 to 7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery. • Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them. • Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue

Position Title: Human Capital Management (HCM) Training Specialist Client: State of Georgia Duration: 12+ Months Contract + Extension Location: Atlanta, GA 30334 Agency Interview Type: Either Web Cam or In Person LOCAL CANDIDATES ONLY: DOAS participates in a hybrid work environment and telework is encouraged with some days in the office required. That schedule will be determined at a later date. Job Description: Human Capital Management Training Specialist Will support Georgia agencies in the implementation of talent solutions and talent acquisition support and performance management state-wide programs. Human Capital Management (HCM) Training Specialist The Human Resources Specialists will support Georgia agencies in the implementation of talent solutions with a specific focus on the talent acquisition support and performance management state-wide programs. We are looking for a dynamic, data-driven, and detail-oriented contributor to assist in providing training, consultation, analysis and technical expertise around talent acquisition and performance management. Our ideal applicant will be self-aware, with an understanding of system implementation and able to develop and deliver training through the state. The ideal candidate must be technologically savvy, results driven, innovative and will be responsible for: • Delivering training and content related the State’s newest human resources information system Workday branded as GA@WORK., • Providing training and resources to agency recruiters related to talent pool optimization, creating internship programs, interviewing, and hiring best practices, and using Workday to streamline the recruiting process., • Researching GA@WORK training best practices to support continuous program improvement., • Analyzing relevant GA@WORK-related data and generating graphic and narrative reports and presentations., • Maintaining and updating training course materials, exercises, hand-outs, and exams to reflect best practices; incorporate changes in policies, processes, forms, or systems; and in response to student feedback., • Conducting instructor-led training virtually and in-person training to deliver HRA-approved training courses state entity staff., • Utilizing systems training environments or other related tools to lead student activities., • Assisting with maintenance of HRA’s Learning Management System (LMS), to include responding to requests for enrollment in learning paths, courses or exams and other administrative activities., • Respond to requests from a variety of stakeholders., • Other responsibilities as assigned. Required Knowledge, Skills, and Abilities: • Experience delivering training through multiple methods of delivery including in-person, online, virtual, multimedia, etc., • Good communication skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences at all levels., • Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track., • Aptitude for learning and using technology for both training design and data analysis., • Experience with Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and SharePoint MINIMUM ENTRY QUALIFICATIONS: High school diploma/GED and three (3) years of job-related experience in human resources; OR one (1) year of experience required at the lower-level HR Spec 2 (HRP021) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Ensure proper screening is performed. Preferred Qualifications: Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below. Please clearly indicate your knowledge of these qualifications on your resume. Experience using Workday Core HCM, Compensation, Talent Optimization (Management), or other Workday modules within an HR department as an administrator or trainer. HRIS systems training experience

Company : Highmark Health Job Description : JOB SUMMARY The Vice President of Finance Technology and Integration will be be a critical member of the finance leadership team responsible for defining and executing the enterprise's 5-year finance IT strategy and leading all finance-related integration activities for affiliations. The incumbent acts as a strategic visionary with a deep understanding of finance processes and technology, capable of driving transformation and ensuring seamless integration of financial systems and processes. ESSENTIAL RESPONSIBILITIES * Finance IT Strategy & Stakeholder Relationships * Develop, articulate, and execute a comprehensive 5-year technology strategy for the finance organization that aligns with the enterprise's strategic goals. * Partner with IT, business leaders, and business unit finance to translate business needs into technology solutions and create a roadmap for the evolution of our finance systems, including ERP, financial planning & analysis (FP&A), and reporting platforms. * Oversee the selection, prioritization, implementation, and optimization of all financial systems and technologies. * Manage relationships with key technology vendors and consulting partners. * Stay up to date on the latest finance technology trends and best practices. * Finance IT Execution & Compliance * Direct the development, requirements-gathering, business process mapping, data conversion, systems configuration, testing, deployment, documentation, and updates for all Finance systems. * Lead the development, testing, implementation/adoption, and scaling of AI use cases for finance with appropriate governance. * Develop and track key performance indicators to assess achievement of goals, milestones, and efficiency/productivity. * Drive a culture of continuous improvement, identifying opportunities to automate processes, enhance data analytics, and improve efficiency within the finance function. Collaborate with cross-functional teams to drive finance transformation initiatives. * Ensure the integrity, security, and accuracy of all financial systems and data. * Ensure compliance with all relevant laws, regulations, and standards related to finance technology and data privacy. * Finance Integration of Affiliations: * Lead the finance integration workstream for all strategic affiliations from due diligence through post-affiliation integration. * Develop and implement a scalable and repeatable playbook for finance integration to ensure consistency and efficiency. * Direct the integration of financial reporting, planning, accounting policies, and internal controls for acquired entities. * Collaborate with cross-functional teams (e.g., Corporate Development, HR, Legal, IT) to ensure a holistic and successful integration process. * Oversee the integration of financial systems, ensuring a smooth transition and data migration. * Provide regular updates to the executive leadership team on integration progress, risks, and synergies. * Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. * Other duties as assigned or requested. EXPERIENCE Required * 10 years of progressive experience in finance leadership roles. * 10 years of experience with modern ERP and FP&A systems (e.g., Oracle, Anaplan, Workday). * 10 years with proven record of developing and executing IT strategy and transformation initiatives. * 10 years of Demonstrated leadership experience in finance integration. Preferred * 5 years of experience in healthcare industry. * 5 years of experience with both large-scale, enterprise-wide systems and nimble, competitive financial technology solutions. SKILLS * Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization. * Strategic thinker with a strong business acumen and the ability to translate business needs into technology solutions. * Exceptional project management and organizational skills with the ability to manage multiple complex projects simultaneously. EDUCATION Required Required Position Type Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $185,000.00 Pay Range Maximum: $335,000.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J280311

Board Certified Neonatologist Opportunity Great opportunity for an experienced, Board Certified Neonatologist to cover per diem at Emory Johns Creek Hospital in Decatur (GA). Responsibilities Pediatrix Medical Group invites an experienced, Board Certified Neonatologist to join our Level III NICU team at Emory Johns Creek. Why Emory Johns Creek? • A 110-bed acute care facility just 25 miles northeast of downtown Atlanta, • Staffed by 371 Emory faculty, 410 private practice physicians, and 39 Emory Specialty Associates, • 16-bed Level III NICU with an average daily census of 7-8 babies, • Clinical Responsibilities:, • Deliver top-tier care to Level III NICU babies, • Care for healthy newborns in a dynamic, family-centered nursery setting, • Attend high-risk deliveries, • NEOS coverage is onsite 24/7 for continuous, high-level neonatal care - 24 hour in house shifts, • Over 1,100 annual deliveries and a thriving newborn nursery, • Board Certification in Neonatology with recent experience required Our clinicians enjoy a competitive compensation package, with many locations offering sign-on bonuses and relocation. Benefits for Full Time employees and qualified dependents: • Medical, Prescription, Dental, Vision Insurance, • Progyny Fertility Benefits, • Livongo Diabetes Management, • Teladoc Health and Second Opinion Services, • Smart Shopper, • 401(K) Thrift Program & Sharing Plan**, • Employee Stock Purchase Plan (ESPP) – 15% discount*, • Basic Employee; Spouse; Child Life Insurance, • Accidental Death and Dismemberment (AD&D), • Employee Optional Life and AD&D, • Short & Long Term Disability, • Pre-Tax Health Savings Accounts (HSA), • Employee and Dependent Flexible Spending Account (FSA), • Family Medical Leave Act (FMLA)**, • Parental Leave Benefit, • Sick Pay Bank, • Employee Assistance Program (EAP)**, • Group Aflac Policies, • Identity Theft Protection, • Employee Charitable Fund, • Care.com **Available to part-time regular and part-time casual employees aged 21 and over About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: . Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

DataStaff, Inc. is currently seeking an HCM Training Specialist for a long-term contract opportunity with one of our direct clients in Atlanta, GA *This position is hybrid; telework is encouraged, with some days in the office required Job Description The Human Resources Specialists will support agencies in the implementation of talent solutions with a specific focus on the talent acquisition support and performance management state-wide programs. We are looking for a dynamic, data-driven, and detail-oriented contributor to assist in providing training, consultation, analysis and technical expertise around talent acquisition and performance management. Our ideal applicant will be self-aware, with an understanding of system implementation and able to develop and deliver training through the state. The ideal candidate must be technologically savvy, results-driven, innovative and will be responsible for: • Delivering training and content related the State's newest human resources information system Workday branded as GA@WORK., • Providing training and resources to agency recruiters related to talent pool optimization, creating internship programs, interviewing, and hiring best practices, and using Workday to streamline the recruiting process., • Researching GA@WORK training best practices to support continuous program improvement., • Analyzing relevant GA@WORK-related data and generating graphic and narrative reports and presentations., • Maintaining and updating training course materials, exercises, hand-outs, and exams to reflect best practices; incorporate changes in policies, processes, forms, or systems; and in response to student feedback., • Conducting instructor-led training virtually and in-person training to deliver HRA-approved training courses state entity staff., • Utilizing systems training environments or other related tools to lead student activities., • Assisting with maintenance of HRA's Learning Management System (LMS), to include responding to requests for enrollment in learning paths, courses or exams and other administrative activities., • Respond to requests from a variety of stakeholders., • Other responsibilities as assigned. Knowledge and Experience: • Experience delivering training through multiple methods of delivery including in-person, online, virtual, multimedia, etc., • Good communication skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences at all levels., • Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track., • Aptitude for learning and using technology for both training design and data analysis., • Experience with Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and SharePoint, • High school diploma/GED and three (3) years of job-related experience in human resources;, • OR one (1) year of experience required at the lower-level HR Spec 2 (HRP021) or position equivalent., • Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Ensure proper screening is performed. Required Skills: • 2 Years - Experience delivering training through multiple methods Desired Skills: • 1 Year - Experience using Workday Core HCM, Compensation, Talent Optimization (Management) or other Workday module within an HR department as an administrator or trainer., • 1 Year - HRIS systems training experience This position is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Introduction As an individual contributor in the Vault Cryptosec team, you will be part of a high-performing team responsible for advancing Vault's security, scalability, and enterprise readiness for our self-managed offerings. You will drive Engineering projects that deliver on cryptographic workflows, including PKI and HSM related functionality. At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your role and responsibilities We're looking for Senior Engineers with a deep backend focus and experience with cryptographic services to join our team. In this role, you can expect to: * Lead large-scale initiatives end-to-end, from architecture and design through implementation and issue resolution, ensuring reliable, high-quality delivery for on-premise, self-managed software. * Collaborate cross-functionally with internal teams, customers, and external partners to deliver solutions aligned with requirements and customer needs. * Act as a technical authority in Golang, reviewing code for design quality, performance, and adherence to best practices. * Assess tradeoffs and unblock execution, proactively communicating progress, risks, and milestones to stakeholders. * Drive strategic technical initiatives that advance the long-term roadmap and improve system effectiveness across teams. * Resolve complex technical issues to improve product stability, reliability, and overall quality. * Mentor and develop engineers, promoting strong engineering practices and effective knowledge sharing. * Foster team collaboration through code pairing, group troubleshooting, and shared ownership. * Support production reliability, including participation in an on-call rotation. * Champion engineering excellence through maintainable code, automated testing, and robust delivery practices. Required technical and professional expertise * You have at least 6+ years of experience as an engineer * You have professional experience developing with modern programming languages and frameworks, and are interested in working in Golang specifically * You have experience working with distributed systems, and cloud provider such as AWS, Azure or GCP, with a focus on scalability, resilience and security. * Emerging ability to direct work and influence others, with a strategic approach to problem-solving and decision-making in a collaborative environment * Demonstrated business acumen and customer focus, with a readiness for change and adaptability in dynamic situations * Intentional focus on stakeholder management and effective communication, fostering trust and relationship-building across diverse teams * Integrated skills in critical thinking and data-driven analysis, promoting a growth mindset and continuous improvement to support high-quality outcomes Preferred technical and professional experience * Hands-on experience designing, building, or operating cryptographic systems and services such as PKI, HSMs, TLS, key management, identity and access management (IAM), secure enclaves / trusted execution environments, or related confidentiality and trust technologies * You have experience using HashiCorp products (Terraform, Packer, Waypoint, Nomad, Vault, Boundary, Consul). * You are an expert in Go development IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Roles Seeking (100% REMOTE working EST HOURS) • Pega Developers (Mid/Sr/Lead) - (15-20), • Pega Systems Analyst/Support (Mid/Sr/Lead) (6), • Pega Business Analyst (Mid/Sr/Lead) (4), • Pega Test Engineers (10) JOB DESCRIPTIONS: Pega Developer - Lead: • Pega Certified Lead System Architect (LSA) or Senior System Architect (SSA) with significant hands-on experience developing solutions in Customer Decision Hub (CDH), • Certified Pega Decisioning Consultant (CPDC) with strong Decisioning expertise and ownership of technical solutions, • Solid hands-on experience developing in Pega using Pega 8 platform, • Responsible for architecting and designing business applications using Pega PRPC and other Pega frameworks, • Responsible for technical oversight and implementation of Pegasystems solutions, • Develop custom systems integration solution components as dictated by business requirements, • Manage and ensure quality standards of Pega implementations, • Lead discussions and initiatives on integration of other applications with Pega-based applications Pega Developer/Support - Senior/Mid, • Pega Certifications Desired, • Pega Robotics Automation experience desired., • A highly technical hands-on individual who is passionate about exploring and applying Pega technology to help solve business problems., • Experience with systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications., • Experience leading the deployment of new modules, upgrades, and fixes., • Experience reviewing solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices., • Advanced knowledge and understanding of the end-to-end IT process, including architecture, design & engineering, implementation, and operations., • Demonstrated ability to solve complex system/integration problems through innovative solutions., • Working knowledge of Azure DevOps, • Experience with end-to-end solution delivery in Pega, • Ensure successful project implementation, • Ensure coding and quality standards are met, • Conduct code/peer reviews, design reviews and demos Pega BA (Mid/Sr/Lead) A Pega Business Analyst at NFCU primarily focuses on translating business needs into technical solutions within the Pega platform. For example, the Member Communication Orchestration Analyst I role involves: • Providing business and technical advice to partners in defining innovative communication decisioning solutions using Pega CDH (Customer Decision Hub)., • Translating business ideas and marketing campaign requirements into user stories, interaction strategies, and engagement policies., • Supporting communication orchestration across various channels integrated with Pega., • Running simulations and analyzing next best action strategies to estimate business impact and ensure expected outcomes., • Collaborating with data science teams and leveraging tools like Tableau, Power BI, and SQL for analysis., • Working within an Agile SCRUM environment. Pega at Navy Federal, • Process Automation and a "citizen development" program that leverages the Pega Platform to empower business users to build low-code applications., • Process and Task Mining to drive continuous improvement and shape their automation roadmap., • Ensuring regulatory compliance, such as the Servicemembers Civil Relief Act (SCRA), through automated Pega-powered systems

About Us Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment. Location Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209. Job Summary The Compensation & Benefits Specialist focuses on the deep, hands-on administration and day-to-day execution of the organization's total rewards programs. This role ensures that benefits operations run smoothly and acts as the primary point of contact for resolving complex employee escalations, processing vendor paperwork, and supporting the operational steps of key HR cycles. Sponsorship is not available for this position. Responsibilities Benefits Administration & Employee Support • Serve as the primary point of contact for complex benefits questions and issue resolution with carriers, vendors, and employees., • Facilitate daily benefits operations, including handling enrollments, life events, eligibility audits, file feeds, and invoice reconciliation., • Execute the operational steps of annual Open Enrollment activities, including system testing, employee communications, and vendor management., • Support the hands-on administration of specialized programs, such as ADA accommodations, EAP, wellbeing initiatives, and medical or work schedule accommodations., • Assist in managing employee-related claims processes, such as death claims and disability. Compensation & System Administration, • Maintain highly accurate compensation and benefits data within HRIS platforms, ensuring consistency and auditability., • Provide administrative and operational support during annual compensation planning cycles, including processing merit increases, promotions, incentives, and salary adjustments., • Assist managers and HR partners by answering frontline compensation inquiries and helping interpret policies., • Administer and maintain salary ranges, job architectures, and internal pay structures to ensure accuracy, internal consistency, and audit readiness., • Conduct job evaluations and market benchmarking using compensation surveys and external labor market data to support competitive pay positioning., • Perform detailed pay equity analyses, including assessments of range penetration and pay variances, and support the development of remediation actions., • Provide complex data modeling and lifecycle support for annual merit, promotion, and incentive planning cycles., • Integrate HRIS, survey, benefits, and workforce data to generate technical reporting and insights that inform long-term compensation strategy and labor cost planning. Compliance & Operations, • Ensure day-to-day compliance with federal, state, and local regulations, including FLSA, ACA, COBRA, ERISA, and HIPAA., • Assist with regulatory filings, documentation maintenance, and gathering necessary files for internal and external audits., • Partner with HRBP and Payroll to streamline administrative processes and improve data quality. Performs other duties as assigned. Required Qualifications • Bachelor's degree in Human Resources, Business, or a related field is preferred., • 3-5 years of hands-on experience in benefits administration, HR operations, or total rewards. Proposed Salary Salary is commensurate with education and experience. Required Documents to Attach Cover letter Resume Transcripts A list of at least 3 professional references with their contact information. Knowledge, Skills, & Abilities • Strong communication and customer service skills for direct employee support and escalation resolution., • Highly detail-oriented with strong problem-solving abilities., • Ability to manage multiple priorities, handle administrative workflows efficiently, and meet deadlines., • Ability to maintain confidentiality and handle sensitive employee information with sound judgment., • Collaborative, solutions-oriented, and committed to continuous improvement. Contact Information For more information or questions about a job posting, please contact the Office of Human Resources at (229) 500-2026, or by email at . For technical support, please call the USG Service Desk at (877) 251-2644, or by email at . USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services. Respect We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions. Community We strive to build community and value a good mindset. Teamwork We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results. Learning We cultivate a practice of global pedagogies in a learning environment. Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University. Certain positions may also require the selected candidate to submit to or have: • a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage, • a motor vehicle report for positions that require driving an Albany State University vehicle, • a successful pre-employment drug test Equal Employment Opportunity Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.

Job Description: * Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. * Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. * Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. * Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations * Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. * Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. * At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. * Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. * Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. * Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. * Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. * Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management * Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. * Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. * Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. * Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development * Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. * Maintains and enhances current knowledge and skills related to pharmacy and healthcare. * Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. * Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication * Communicates with pharmacy team, relaying messages from the support center or other key emails as required. * Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Job ID: 1799323BR Title: Pharmacy Operations Manager Company Indicator: Walgreens Employment Type: Full-time Job Function: Retail Full Store Address: 5511 CHAMBLEE DUNWOODY RD,STE A,DUNWOODY,GA,30338-04106-07167-S Full District Office Address: 5511 CHAMBLEE DUNWOODY RD,STE A,DUNWOODY,GA,30338-04106-07167-S External Basic Qualifications: * High School Diploma, GED, or equivalent. * PTCB or ExCPT certification (except in Puerto Rico). * Has one year of work experience as a pharmacy technician in a retail or hospital setting. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico). * Requires willingness to work flexible schedule, including evening and weekend hours. * Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications: * Previous people management/ leadership experience. * Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Shift: Non-Specialty Store: 07167-DUNWOODY GA

Job Description Summary The Customer Quality Leader (CQL) is an advocate for GE Gas Power customers to ensure that the business understands customers' priorities and is driving to satisfy their needs. The leader will partner with colleagues assigned to functional Quality (the global thread) to drive Quality improvements that have a positive impact on customer. An experienced agent of cultural change, this leader will be a strong influencer with a track-record of delivery. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market Job Description This position could be remote or in one of the listed GEV locations Roles and Responsibilities * Provide strong Quality leadership in support of business goals and objectives - With the Region leadership team, build a Quality Culture throughout the organization - one where defects are not accepted, created, or passed-on. * Serve as a change agent in institutionalizing Quality, Lean, and simplification methodologies, to drive effectiveness * Coordinate cross-functional and operation Non-Conformance Reports (NCRs) completion * Lead and support Root Cause Analysis including overseeing the implementation and effectiveness of corrective and preventive actions * Lead a regular operating rhythm around outage planning and customer facing metrics including trend analysis and improvement plans for Services Operations. * Ensure specific customer Quality issues are captured through Quality Operations tools (NCR, CX surveys, HELP, Cost of Poor Quality, Customer Events) and track function issue resolution * Own the Quality team's relationship with specific prioritized customers, by country and/or by product * Understand our customers' greatest quality challenges And Work with operating leaders and teams to create a roadmap of continuous improvement projects and track the implementation and impact on customer facing metrics * Work collaboratively as a team with other Customer Quality Leaders to share workload and best practices as necessary * Drive implementation of the Quality Management System, perform Audits, and drive compliance improvement and simplification of the QMS * Constantly seek, share, and implement best practices Required Qualifications * Bachelor's degree in engineering or other technical discipline * Minimum 5 years of operational experience (IE: field service, supply chain, engineering, repairs, customer service, etc.) * 5 years experience in Oil & Gas, Energy, Automotive or Aerospace industry * Minimum 3 years in project management or continuous improvement What Will Make You Stand Out (Desired Characteristics) * Master's degree (MBA) or other advanced learning or equivalent experience * Strong customer orientation and willingness to promote customer interests * Strong, proven previous leadership capabilities; leading teams (directly or indirectly) and driving change * Proven ability to build relationships and influence stakeholders to become supporters * Qualified ISO 9001 Lead Auditor * Proven ability to work efficiently without direct supervision. Self-motivated with demonstrated ability to motivate others to achieve results * Ability to communicate requirements and facilitate good practice-sharing in a motivating, engaging way * A procedure mindset and ability to implement procedures and monitor compliance * Strong analytical and quantitative skills. Familiar with statistics, six-sigma, quality assurance & quality control and other quality concepts * Committed to process improvement * Strong oral and written communication skills * Strong interpersonal and team building skills * Strong network within Gas Power Services, Parts, Repairs, Global Supply Chain & Engineering would be a distinct advantage * Black Belt certification and/or a proven education or work history in statistical analysis of complex data and measurement systems * Significant experience in quality roles and/or continuous improvement Eligibility Requirements * Must be legally authorized to work in the USA without sponsorship now or in the future * Willingness and ability to travel approximately 30% of the time on average (may include seasonal variability) * Successful candidate will reside in EST / CST zone state * Fluent in English Benefits Available to You GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com) () * Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements. * A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today. * GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development . Inclusion & Diversity At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture , where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: About GE Vernova Gas Power GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry's largest installed base. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer () . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position Application Deadline: May 12, 2026 For candidates applying to a U.S. based position, the pay range for this position is between $107,600.00 and $179,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on May 04, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Big Blue Marble Academy (BBMA), founded in 2012, offers premier early childhood education. The company provides children, newborns to 5-year-olds, opportunities to develop qualities to prepare them for an increasingly interconnected world. Big Blue Marble Academy takes a unique approach to early childhood education through three key pillars: Global Citizenship, Language Immersion, and Service Learning. Big Blue Marble Academy's proprietary curriculum pairs Science, Technology, Engineering & Mathematics (STEM) with exposure to a second language and other cultures, while also instilling the importance of giving back to our communities both locally and globally. Position Overview The Enrollment Advisor at Big Blue Marble Academy plays a vital role in managing new inquiries through email, SMS, incoming and outgoing calls. This position is responsible for providing exceptional support to prospective and current families by offering accurate, comprehensive information and ensuring clarity and satisfaction throughout the inquiry process. Acting as a liaison, the Enrollment Advisor assists families interested in our programs, guiding them from the initial inquiry to tour scheduling. Successful candidates will demonstrate outstanding communication skills, the ability to quickly adapt to each caller's unique needs, and empathy while efficiently managing high call volumes. A deep understanding of customers' concerns is essential to ensure families feel valued and heard, including gathering insights on current parent feedback regarding our services. Why you will enjoy working here: • Competitive Wages, • Discounted childcare, • Paid Parental leave, • Medical, dental and vision insurance, • Company paid life insurance, • 401K, • Access your wages in real time, • Voluntary life and disability insurance, • Health savings account, • Industry leading pay, • Generous referral bonus program, • CDA Scholarship, • Career advancement opportunities, • Family feel environment Responsibilities, • Respond promptly to all incoming phone calls and Intellikid leads as assigned, • Conduct follow-up with each lead consistently contacting them at least three times over two weeks, • Accurately track all follow-up actions and communications in Intellikid on a daily basis., • Employ a customer-centric approach to craft effective and engaging phone calls, emails, and SMS messages., • Coordinate closely with center directors to maintain up-to-date records of classroom availability for each assigned school., • Schedule tours and facilitate clear communication with each school to ensure a seamless experience for families., • Conduct daily and weekly outbound calls to previous leads to secure tour appointments and increase engagement., • Participate in Regional Directors' Huddle calls as needed to review lead and tour status, as well as classroom availability., • Be available for occasional evening and weekend hours to support school initiatives such as Open House events and other special activities., • Assist in training new employees, providing guidance on customer management policies and procedures., • Collaborate with BBMA team members to enhance the customer experience., • Compile and report on customer feedback to inform continuous improvement efforts., • Skillfully de-escalate situations with dissatisfied families, gathering pertinent information and relaying it to the supervisor to ensure the Regional Director is informed and can address and resolve any complaints effectively. Essential Skills & Experience, • Strong verbal and written communication abilities, ensuring clear, concise, and professional interactions across all mediums., • Demonstrated empathy to build and maintain strong rapport with both internal and external customers., • Strong active listening and problem-solving skills to understand and address customer needs effectively., • Ability to quickly adapt to the unique needs of each customer during interactions, providing tailored solutions., • Expertise in identifying customer needs, fostering curiosity, and ensuring overall customer satisfaction., • Customer-focused communication skills with a commitment to engaging effectively and professionally with clients., • Proficient in probing politely and effectively for information while delivering accurate details about products or services., • Active listening abilities to recognize and resolve potential concerns proactively., • Proven ability to build customer trust through persuasive language, a positive attitude, and consistent support., • Proficiency in basic computer skills, with a willingness to learn and master new database programs., • Strong dedication to maintaining high standards in lead follow-up, ensuring consistency, quality, and meticulous attention to detail. Join a team that takes pride in teamwork, giving back and welcoming an inclusive environment. A career with Big Blue Marble Academy will empower you to reach your career goals while making a difference in the lives of the children we serve. Employment is contingent upon successful completion of our background check, pre-hire screenings, and onboarding processes. All employment is at-will and may be terminated at any time, with or without cause. BBMA is an equal opportunity employer and supports a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. HAVING TECHNICAL ISSUES WITH YOUR APPLICATION? Contact us at Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact BBMA recruitment at . Contingencies Employment is contingent upon successful completion of our background check, pre-hire screenings, and onboarding processes. All employment is at-will and may be terminated at any time, with or without cause.

Position Summary Join Zoetis Atlanta as a Production Planner and Scheduler and play a vital role in ensuring reliable, cost-effective, and compliant product supply that supports animal health worldwide. As a key member of our Atlanta Planning Team, you will develop and execute production and purchasing plans across short-, mid-, and long-term horizons, managing material availability, production scheduling, preventive maintenance coordination, and inventory optimization. This role requires strong collaboration with Procurement, Manufacturing, Quality, Engineering, and Distribution teams, along with hands-on expertise in SAP master data management and MRP systems. You will also support planning activities for packaging startup and scale-up operations, ensuring seamless integration of new capabilities into our manufacturing ecosystem. (Near-term) Responsibilities in a Startup Environment: In a startup environment, the Production Planner/Scheduler will adapt quickly to changes, lead in developing and optimizing new processes, and identify opportunities for innovation and improvement. This role involves close collaboration with cross-functional teams, managing inventory and resources efficiently, and troubleshooting unexpected challenges. The Production Planner/Scheduler will also contribute to scaling production processes, support integration of SAP S/4HANA, participate in diverse tasks to support the dynamic needs of the startup, and ensure the sustainability and scalability of all procedures as the company grows. Specific activities would include planning materials for equipment commissioning and engineering runs for filling and packaging. The successful candidate will need to be flexible to perform activities outside of the standard requirements to assist other departments during scale up of staffing and processes. What You Will Achieve in Your First 6-12 Months Establish reliable production schedules for filling and packaging that align with project plan minimizing any negative impact to the schedule. Optimize preventive maintenance and calibration scheduling to maximize equipment uptime and ensure GMP compliance. Strengthen master data accuracy in SAP (material masters, BOMs, vendor records) to improve MRP reliability and procurement efficiency. Contribute to the SAP S/4HANA migration by validating master data integrity, testing planning workflows, and ensuring seamless transition of production scheduling, MRP, and procurement processes to the new platform. Build trusted partnerships with Manufacturing, Quality, Procurement, and Engineering to streamline material flow and resolve supply chain challenges proactively. Support packaging startup and scale-up planning by coordinating material requirements, capacity planning, and cross-functional alignment during commissioning and qualification activities. Key Responsibilities Planning & Scheduling • Develop and maintain production schedules for equipment, instruments, reagents, and consumables to meet customer demand and inventory objectives., • Schedule/Coordinate preventive maintenance and calibrations with Engineering and Quality teams., • Analyze MRP data to ensure production levels align with sales forecasts, safety stock targets, and capacity constraints., • Prepare and manage short- and long-term purchasing plans (6-24 months) to support uninterrupted supply., • Monitor and adjust safety stock levels and inventory models to optimize material flow and minimize waste., • Maintain accurate master data in SAP, including material creation, extension, and updates to BOMs, vendor records, and planning parameters., • Initiate and approve purchase orders; manage vendor relationships and proactively mitigate supply risks., • Collaborate with Global Procurement and Sourcing to ensure continuity of supply and cost-effective sourcing strategies., • Partner with Manufacturing, Quality, Engineering, and Finance to ensure BOM accuracy, timely material release, and cost-effective operations., • Support new product introductions, engineering changes, and site transfer initiatives by coordinating material and capacity planning., • Act as liaison between internal teams and external suppliers to align production schedules, quality standards, and delivery commitments., • Apply Lean, Right First Time (RFT), and Operational Excellence methodologies to identify and implement process improvements., • Ensure compliance with GMP, regulatory requirements, and company policies in all planning and procurement activities. Education & Experience • Bachelor's degree in Supply Chain, Business Administration, Industrial Engineering, or a related field, OR equivalent combination of education and relevant experience., • Minimum 5 years of experience in supply chain, production planning, materials management, or procurement., • Experience in biotech, pharmaceutical, or regulated manufacturing environments strongly preferred. Must-Have: • Working knowledge of SAP ERP systems, including master data management, MRP/MPS processes, and production planning modules (e.g., PP, MM)., • Demonstrated ability to create, extend, and maintain material masters, BOMs, and vendor records in SAP., • Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and other Microsoft Office applications., • Strong analytical skills with the ability to interpret demand forecasts, inventory reports, and production data., • Experience with SAP APO (SNP, PP/DS) or other advanced planning systems., • Familiarity with procurement platforms such as Ariba., • APICS certification (CPIM, CSCP) or equivalent supply chain credential., • Knowledge of GMP, quality systems (CAPA, deviations), and regulatory compliance in pharmaceutical or biotech manufacturing., • Primarily office-based with occasional work on the production floor., • May require use of PPE (e.g., safety shoes, eye protection)., • Flexibility to work extended hours, weekends, or holidays as needed. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Location(s): Atlanta, GA, US, 30336 Function: Manufacturing Audience: Hourly Work Arrangement: On Site Requisition ID: 68629 SUMMARY The primary objective of the Material Handler position is to safely and efficiently handle, transfer, load, unload, and sample asphalt and related materials in support of continuous asphalt plant operations. This role requires attention to detail, effective communication with operators and drivers, and the ability to troubleshoot minor process issues. This role ensures compliance with all safety, environmental, and operational standards while protecting employees, equipment, and Owens Corning assets. JOB RESPONSIBILITIES Material Handling Operations • Performs loading and unloading of asphalt materials via railcars and trucks, including proper hookup, transfer, and disconnect procedures., • Handles specialty materials such as Polyphosphoric Acid (PPA) in accordance with safety and environmental guidelines., • Collects material samples from railcars and trucks as required to support quality and operational needs., • Supports flatbed and van container loading and unloading activities as assigned, • Tank Gauging knowledge and ability, • Responsible for replacing plant chart recorder charts., • Must be able to perform transactional activities in SAP related to shipments & deliveries Equipment, Housekeeping & TPM • Operates Powered Industrial Vehicles (PIVs) as required and qualified., • Monitors equipment and material flow, communicating abnormalities or concerns promptly to appropriate personnel., • Performs cleanup and housekeeping duties at workstations, and material handling areas., • Participates in TPM initiatives, 5S activities, safety programs, and focused improvement events., • Utilizes continuous improvement tools to support zero injuries, zero defects, and zero losses. Safety & Compliance • Operates under the Owens Corning Safety premise "Safer Together" and meets all safety requirements; safety is a condition of employment., • Takes personal ownership to work safely every day and holds other team members to the same high standards., • Properly utilizes required PPE and follows all Job Hazard Analyses (JHAs) and standard work instructions., • Immediately notifies supervision of any accident, near miss, or on the job injury, regardless of severity., • Knowledge of all Fire Watch duties and the ability to perform as Fire Watch, • Complies with all plant rules, safety policies, DOT requirements, and environmental regulations. Team & Development • Works collaboratively with operations, maintenance, and leadership teams., • Identifies and participates in learning opportunities to develop job knowledge and skill proficiency., • Maintains effective communication to ensure safe, efficient, and compliant operations. QUALIFICATIONS Required: • Ability to follow written and verbal instructions and adhere to standard operating procedures., • Strong safety awareness and commitment to safe work practices., • Effective communication skills and ability to work as part of a team., • Experience in an asphalt, chemical, or industrial manufacturing environment., • Experience with material transfers, sampling, and PIV operation., • Knowledge of DOT, environmental, and hazardous material handling requirements. COMPUTER AND SOFTWARE COMPENTENCIES The employee must be able to: • Perform basic computer skills i.e. Microsoft office, excel. And word, • Log onto a computer and navigate via keyboard to access paycheck/benefits enrollment information and accomplish required online training routinely, • Maintain plant recorder charts EDUCATION AND/OR EXPERIENCE • High School Diploma or GED equivalency ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The employee should possess the ability to: • Ability to lift-up to 40 lbs. without assistance, • Work for up to 12 hours in extreme hot/cold manufacturing environment, • Work in dusty, dirty, hot, wet conditions, or at elevated heights., • Walk/stand on concrete floors continuously for up to 12 hours, • Routinely ascend and descend stairs and ladders as work area requires, • Repetitive hand, arm, & leg movements, • Must be able to squat and bend at the waist and knees freely, • Be exposed to hazards such as hot equipment, product, and fumes. He/she may work in awkward a position which exposes them to additional hazards., • Safeguard self with Personal Protective Equipment (PPE) - steel toed shoes, eye protection (glasses, goggles, and/or facemask), gloves, bump cap/hard hat as necessary for task Nearest Major Market: Atlanta

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow-because at LivaNova, we don't just treat conditions - we aspire to alter the course of lives. Location & Travel * Houston, TX; Greater New York City, NY area; or Remote * Travel: up to 50% regionally The Director, Neuromodulation (NM) Project Head is responsible for managing key projects as it relates to the Obstructive Sleep Apnea (OSA) portfolio. This role provides leadership to cross-functional teams and external partners and manages internal and external stakeholders. The Director, NM Project Head is accountable that the appropriate resources are allocated to ensure that the project meets milestones and deliverables aligned with overall OSA Strategy. Primary Responsibilities 1. Program Execution & Leadership * Ownership and accountable to deliver product per the Target Product Profile (TPP) which is aligned to the overall Obstructive Sleep Apnea or Neuromodulation portfolio strategy. * Accountable to drive end-to-end project execution. Project Head has overall execution decision making rights. * Develops and maintains a detailed project development plan to track progress, manage risks and mitigation to ensure project completion * Identifies potential project risks and work proactively with the core team member and functional leadership and/or external partners to mitigate * Provides guidance and direction to core team as necessary to define clear goals and to evaluate progress * Coordinates with SMEs and necessary approvers to ensure the functional teams deliverables meet the required standards and expectations for project completion * Facilitates change management and communications to ensure a smooth transition to support new product launches. * Facilitates team meetings and tracks progress against the project plan while providing executive oversight of the program execution, ensuring timely escalation and resolution of risks and issues * Oversees external partner performance against SLAs (Service Level Agreements) and/or SOWs (Statements of Work) and key milestones. * Identifies and assists in clearing barriers to ensure timelines are achieved. 2. Budget & Resource Management * Monitors the project budget, ensuring costs are kept within agreed limits and providing regular financial reports to LivaNova OSA & NM leadership. * Optimizes the use of resources, ensuring that the external and internal teams are adequately supported and that project resources are utilized efficiently. * Resolves project resource issues and facilitates reallocation of activities and efforts to ensure successful project completion * Provides financial insights and recommendations to executive leadership to support strategic decisionmaking 3. Stakeholder Management * Serves as primary connection for internal stakeholders, external partners and other key stakeholders across the OSA and NM organization. * Facilitates clear communication to ensure all parties are aligned on project objectives, timelines, and deliverables. * Conducts regular meetings with stakeholders to review progress, address concerns, and ensure continuous alignment. * Maintains positive and cooperative communication and collaboration with all levels of employees, customers, contractors and vendors 4. Regulatory & Compliance * Partners with Security, Privacy, Regulatory Affairs and Quality to ensure business systems and cloud platform adheres to all relevant regulations specific to the medical device industry, such as FDA guidelines, HIPAA, and GDPR. * Based on feedback of Security, Privacy, Regulatory Affairs and Quality, prioritizes implementation and execution of work based on regulatory requirements for each product release to ensure on-time submission 5. Process & Continuous Improvement * Drives operations and process improvement through expertise in process mapping, lean methodology, and the ability to operationalize processes in general * Demonstrates design thinking and facilitate workshops for ideation of process improvement opportunities across the maturity curve * Leads continuous improvement and provide functional areas with the necessary expertise to further improve process maturity after implementation * Coordinates with product design teams in evaluating holistic solutions to internal and external customer needs Minimum Qualifications * BS degree in engineering or science discipline * 10+ years of progressively responsible experience leading broad, multi-disciplinary teams, in the medical device industry * Demonstrated experience in leading complex, cross-functional projects and programs * Demonstrated ability to synthesize complex business and technical aspects of small to medium scale development programs * Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results * Strong organizational, planning and follow-up skills and ability to hold others accountable * Ability to work effectively within a team in a fast-paced changing environment * Ability to work in a highly matrixed and geographically diverse business environment * Advanced verbal and written communications with ability to effectively communicate at multiple levels in the organization, including presenting to senior management * Multi-tasks, prioritizes and meets deadlines in a timely manner Pay Transparency * A reasonable estimate of the annual base salary for this position is $215,000 - 250,000 plus discretionary annual bonus. Pay ranges may vary by location and are awarded based on experience. Employee benefits include: * Health benefits - Medical, Dental, Vision * Personal and Vacation Time * Retirement & Savings Plan (401K) * Employee Stock Purchase Plan * Training & Education Assistance * Bonus Referral Program * Service Awards * Employee Recognition Program * Flexible Work Schedules

Job Description Capital City Club Join Our Team as an Assistant Food & Beverage Manager at Capital City Club- City! Are you a dynamic, self-motivated individual with a passion for food and beverage service? Capital City Club City is seeking a dedicated Assistant Food & Beverage Manager to join our team. This is an exciting opportunity for someone looking to advance their career in the hospitality industry. Why Choose Us: • Full-time hours with opportunities for professional growth., • Comprehensive benefits package, including medical, vision, life, dental insurance, and 401(k) with a company match., • Enjoy paid sick leave and vacation after the first year of employment., • Receive a complimentary employee meal during each shift., • Access to dry cleaning services., • Cross-training opportunities and integration into all food and beverage outlets. Key Responsibilities: Your responsibilities will include: • Hiring, training, and supervising all food and beverage employees in your area of responsibility., • Coordinating food service between the kitchen and service staff to ensure seamless operations., • Enforcing club rules, regulations, and policies to maintain a high standard of service., • Actively participating and contributing to food and beverage meetings as required., • Communicating execution plans to the team before service begins through lineups., • Ensuring compliance with health regulations and OSHA standards in employee service areas., • Maintaining a high level of visibility by greeting members and staff daily., • Assisting in planning and implementing procedures for club events., • Ensuring the appearance, upkeep, and cleanliness of all food and beverage equipment and facilities., • Auditing and approving food and beverage payroll in your area of responsibility., • Assisting in managing inventories of F&B service equipment and supplies., • Managing the beverage program and its offerings to our membership., • Ensuring accurate billing of food and beverage charges in your area of responsibility., • Actively participating in CMAA education as approved by the Food and Beverage Manager., • Maintaining necessary certifications such as ServSafe, TIPS, and Basic First Aid., • Participating in training programs as required by the Food and Beverage Manager., • Upholding high standards of conduct and character while serving the best interests of our members., • Performing your duties objectively, with due diligence and professional care, in accordance with industry standards and best practices., • Ability to lead, motivate, coach, and effectively communicate with employees., • Strong problem-solving skills and the ability to identify and implement optimal courses of action., • Excellent organizational skills., • A minimum of 2 years of supervisory experience in a Private Club, Restaurant, or Hotel., • A 4-year degree in hospitality is preferred., • ServSafe and TIPS certification is a plus. All job applicants at this company who have been offered employment will need to undergo testing for the presence of illegal drugs as a condition for employment. Powered by JazzHR 6r6hfyWaLi

Job Description Capital City Club Join Our Team as an Assistant Food & Beverage Manager at Capital City Club Brookhaven! Are you a dynamic, self-motivated individual with a passion for food and beverage service? Capital City Club Brookhaven is seeking a dedicated Assistant Food & Beverage Manager to join our team. This is an exciting opportunity for someone looking to advance their career in the hospitality industry. Why Choose Us: • Full-time hours with opportunities for professional growth., • Comprehensive benefits package, including medical, vision, life, dental insurance, and 401(k) with a company match., • Enjoy paid sick leave and vacation after the first year of employment., • Receive a complimentary employee meal during each shift., • Access to dry cleaning services., • Cross-training opportunities and integration into all food and beverage outlets. Key Responsibilities: Your responsibilities will include: • Hiring, training, and supervising all food and beverage employees in your area of responsibility., • Coordinating food service between the kitchen and service staff to ensure seamless operations., • Enforcing club rules, regulations, and policies to maintain a high standard of service., • Actively participating and contributing to food and beverage meetings as required., • Communicating execution plans to the team before service begins through lineups., • Ensuring compliance with health regulations and OSHA standards in employee service areas., • Maintaining a high level of visibility by greeting members and staff daily., • Assisting in planning and implementing procedures for club events., • Ensuring the appearance, upkeep, and cleanliness of all food and beverage equipment and facilities., • Auditing and approving food and beverage payroll in your area of responsibility., • Assisting in managing inventories of F&B service equipment and supplies., • Managing the beverage program and its offerings to our membership., • Ensuring accurate billing of food and beverage charges in your area of responsibility., • Actively participating in CMAA education as approved by the Food and Beverage Manager., • Maintaining necessary certifications such as ServSafe, TIPS, and Basic First Aid., • Participating in training programs as required by the Food and Beverage Manager., • Upholding high standards of conduct and character while serving the best interests of our members., • Performing your duties objectively, with due diligence and professional care, in accordance with industry standards and best practices., • Ability to lead, motivate, coach, and effectively communicate with employees., • Strong problem-solving skills and the ability to identify and implement optimal courses of action., • Excellent organizational skills., • A minimum of 2 years of supervisory experience in a Private Club, Restaurant, or Hotel., • A 4-year degree in hospitality is preferred., • ServSafe and TIPS certification is a plus. All job applicants at this company who have been offered employment will need to undergo testing for the presence of illegal drugs as a condition for employment. Powered by JazzHR 8aeooD6Q3j

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In this role, we are looking for a customer-first focused individual who is both detail-oriented and experienced in handling high-value accounts with professionalism and precision. As a Premier Care Specialist at StubHub, you will play a crucial role in elevating our customer service offerings, specializing in high-value transactions that demand exceptional, white-glove service. You will proactively monitor and engage with VIP customers, ensuring that from beginning to end, their experience is seamless and exemplary. In this dynamic, fast-paced environment, your ability to deliver outstanding results will be key to driving success. We aim to be recognized as the best and most trusted customer experience brand in the world! This full-time position requires a shift of 2:30 PM – 10:30 PM, Tuesday–Saturday or Thursday–Monday, including weekends and holidays (subject to change based on business needs). This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration. What You'll Do • Provide prompt, professional, and courteous assistance to customers via multiple communication channels (phone, email, chat) regarding high dollar transactions, ensuring a high level of satisfaction and resolution., • Guide customers through the transaction processes, offering step-by-step support and troubleshooting., • Proactively identify, investigate, and resolve customer issues or concerns related to high value transactions promptly and effectively, collaborating with relevant departments to ensure a quick resolution., • Accurately document customer interactions and transactions, and generate reports to track trends, identify recurring issues, and suggest improvements for customer support processes., • Proactively identify opportunities to enhance customer support procedures, streamline processes, and contribute to the improvement of customer experience within high value transactions., • Build customer relationships to increase order value and future purchases from high value buyers., • 2+ years of experience in customer service or a related role, with demonstrated success., • Proven track record of achieving and exceeding performance targets and driving continuous improvement initiatives., • Experience in managing accounts or providing specialized support in industries with high-value transactions, such as finance, luxury retail, or hospitality., • Familiarity with the dynamic live event landscape, ticketing systems, and primary ticketing platforms., • Problem Solving: Utilizes analytical skills to dissect complex issues and make informed decisions that engineer long-term solutions based on data analysis, customer feedback, and organizational objectives to enhance customer satisfaction., • Communication: Communicates effectively with team members, management, and stakeholders to convey ideas, provide guidance, and foster collaboration., • Attention to Detail: Exhibits meticulous attention to detail in every customer interaction, ensuring precision in transaction processing and data management., • Customer Advocate: Champions customer needs, ensuring that their concerns are prioritized and addressed promptly, fostering loyalty and long-term engagement., • Relationship Building: Builds and maintains strong relationships with customers, team members, and stakeholders to drive engagement and loyalty., • Technological Proficiency: Stays current with relevant technology and CRM platforms that enhance customer interaction and service delivery, ensuring efficiency and accuracy.

Job Description General Overview Are you passionate about great food, inspiring others, forging deep customer connections, and driven to achieve sales success? Join Team Green at Fitlife Foods, where you’ll solve challenges, enjoy free meals, embrace a culture of fun, and get rewarded for your success! Fitlife Foods is all about feeding our customer’s journey and takes pride in being the leading multi-channel prepared meals company across Florida and Georgia. Since our inception in 2011, we've grown to manage 12 retail locations and an eco-friendly concierge home delivery subscription business. Our commitment is simple: we provide the highest quality prepared meals and wellness coaching to support our customers in their journey towards their best selves. At the core of Fitlife's mission is a focus on elevating the way people feel. This commitment resonates in everything we do, from crafting exceptional meals, to leaving a positive imprint on lives through stellar customer experience. Our dedication extends beyond external interactions to the internal bonds within our company, fostering a culture of continuous elevation. Together, we relentlessly strive to enhance each other's learning and foster unprecedented personal and professional growth. If you're a hospitality-minded individual ready to connect emotionally with customers and drive a positive experience, we’d love to meet you! Retail Team Member Mission & Responsibilities: • Customer Engagement: Welcome customers with warmth and establish genuine connections, offering an immersive and captivating store tour for an interactive and memorable shopping experience., • Product Knowledge: Stay informed about products and benefits to showcase expertise of menu details, wellness coaching, home delivery, and all the fantastic perks Fitlife Foods has to offer., • Sales Generation: Amplify sales through your expert recommendations by utilizing product knowledge to recommend and upsell items., • Maintain Cleanliness: Keep our store looking sharp by following Fitlife Foods' high standards for a clean, vibrant, and inviting atmosphere that sets the stage for extraordinary shopping adventures., • Team Collaboration: Work cohesively with your store team to achieve common goals. Share insights, provide support, and contribute to a positive team environment. What a Successful Retail Team Member Brings to the Table: • Confidence and eagerness to be the first to approach new customers and build relationships., • Growth mindset and thrives on the prospect of continual learning., • A competitive spirit and a passion to grow our business and be rewarded for achieving sales goals., • Pride for their personal appearance and verbal and non-verbal language., • Athletically minded; has a passion for health and fitness., • Responsible, dependable, action-oriented team player who has a will to win., • Insatiable appetite for learning and problem solving; if you see an opportunity to improve anything and anyone, you are an agent of positively inspired continuous improvement., • Attention to detail and initiative to get things done before being asked., • Casual dining / restaurant serving, hospitality and / or health and fitness sales background., • Competitive compensation package (base pay + enticing bonuses for top-notch sales achievers), • Regular recognition and bonus programs to celebrate your successes, • Referral bonuses for expanding our exceptional team, • Enjoy a complimentary meal during each shift, • Thrilling and vibrant work culture that makes every day exciting, • Access to top-tier group health, dental, and vision plans, • Generous paid time off and holidays to recharge and relax

Bachelor in Electrical Engineering or a Computer Science and a minimum of 8+ years of experience OR Master's Degree in Electrical Engineering or a Computer Science and a minimum of 6+ years of relevant experience. Drive continuous improvement in engineering practices, tools, and processes. Familiari

Job Description Job Summary: The Customer Service Representative (“CSR”) Supervisor play a pivotal leadership role that embodies Bankers Fidelity’s mission to provide security and stability through exceptional insurance solutions. The CSR Supervisor role is responsible for overseeing daily operations and customer service call handling for Medicare Supplement and Ancillary claim inquiries, ensuring every interaction reflects Bankers Fidelity’s commitment to accuracy, integrity, empathy and professionalism. The CSR Supervisor guides and mentors a team of CSRs, prioritizes customer needs, resolves escalated issues, monitors quality assurance, analyzes performance metrics, and collaborates with other departments to ensure seamless service delivery and effective communication with all stakeholders. The CSR Supervisor is instrumental in driving team performance, enhancing customer satisfaction, and upholding Bankers Fidelity’s values in every customer interaction. Key Responsibilities: • Team Management: ο Supervise and lead the CSR team, providing guidance, support and mentorship, fostering a culture of respect, inclusivity and accountability. ο Manage escalated customer service issues with empathy and professionalism, ensuring timely and effective resolutions. ο Track and analyze team performance metrics, ensuring high quality assurance scores and continuous improvement. ο Implement training programs and development initiatives to enhance team skills and knowledge. ο Establish clear performance goals and expectations for the team, aligning with company objectives. ο Provider regular feedback and coaching to CSRs to improve performance and address areas of growth. ο Organize team building activities and initiatives to strengthen collaboration and morale. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Customer Service Operations: o Supervise daily customer service operations, ensuring timely and accurate response to Medicare Supplement and Ancillary claim inquiries ensuring efficient workflow and timely responses. o Handle complex issues, claim escalations and complaints, providing effective solutions while maintaining customer satisfaction. o Monitor and maintain high standards of service quality, ensuring accuracy and professionalism in all interactions. o Identify and implement strategies for operational improvements and increased efficiency within the customer service department. o Ensure adherence to company policies, regulatory guidelines, and industry best practices in all customer service activities. • Customer-Centric Focus: o Ensure all customer interactions are handled with accuracy, empathy and professionalism, providing timely and effective solutions that enhance customer satisfaction. o Foster a culture of customer-centricity within the team, encouraging CSRs to prioritize the needs and concerns of policyholders, providers and other stakeholders. o Ensure the CSRs are equipped to provide detailed and accurate information about Medicare Supplement benefits, insurance claims, and policy provisions, enhancing the overall customer experience. o Assist CSRs in achieving one-call resolution, ensuring that customer inquiries are addressed promptly and effectively, thereby improving customer satisfactions and operational efficiency. o Continuously seek ways to improve customer experience, implementing best practice innovative solutions to meet and exceed customer expectations. o Guide the team in gathering and analyzing customer feedback and QA scores to continuously improve service quality and customer satisfaction. • Quality Assurance and Performance Metrics: ο Achieve and maintain high customer satisfaction scores of 95% and above, ensuring exceptional service delivery. ο Monitor and manage call abandonment rates, implement strategies for reduction and ensure customer calls are answered promptly. ο Ensure high standards of service quality are maintained by regularly monitoring and evaluating CSR performance. ο Analyze performance metrics to identify trends, areas for improvement, and opportunities for enhancing service delivery. ο Implement feedback from quality assurance evaluations to drive continuous improvement in customer service practices. ο Develop and conduct training sessions focused on quality assurance and performance enhancement. • Continuous Improvement: ο Regularly evaluate existing processes to identify inefficiencies and areas for improvement. ο Implement innovative strategies and solutions to enhance operational efficiency and service quality. ο Integrate feedback from customers and team members into continuous improvement initiatives, improve workflows, systems and procedures. ο Use performance metrics to track progress and measure the impact of improvement efforts. ο Stay informed about industry trends, best practices, and regulatory changes to ensure the customer service team remains current, effective and compliant. ο Develop and conduct training programs focused on continuous improvement and skill enhancement. • Stakeholder Collaboration: ο Maintain clear and proactive communication with internal and external stakeholders, including policyholders, providers, beneficiaries, and agents to ensure effective issue resolution. ο Collect and analyze information from stakeholders to address concerns and improve service delivery. ο Collaborate with other departments to ensure seamless service delivery and address customer needs efficiently. ο Foster strong relationships with stakeholders to build trust and ensure ongoing collaboration. Qualifications: • Experience: ο 3+ years of experience in a healthcare customer service role, with at least 1 year in a supervisor position. ο Proven experience in a supervisory or leadership role within a customer service environment, preferably in the healthcare industry. ο Demonstrated ability to monitor, evaluate and improve team performance through quality assurance and performance metrics. ο Strong skills in managing escalated customer issues and resolving conflicts with empathy and professionalism. ο Experience in identifying and implementing process improvements to enhance operational efficiency and service quality. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Skills: ○ Strong verbal and written communication skills to clearly convey information and instructions. ○ Proficiency in identifying issues, developing solutions, and resolving conflicts in a professional manner. ○ Ability to manage multiple tasks efficiently and prioritize workload in a fast-paced environment. ○ Advanced skills in using customer service software, databases, and related tools. ○ Experience in conducting training sessions and developing training programs to enhance team skills and knowledge. ○ Strong ability to analyze performance metrics, prepare reports and provide actionable insights. ○ Capability to adapt to changing circumstances and work effectively, in a dynamic environment. ο Deep understanding of customer service principles with a commitment to providing exceptional service. ο Keen eye for detail to ensure accuracy in claims adjudication and policyholder/provider interactions. • Education: ο High school diploma or equivalent; associate or bachelor’s degree preferred.

Job Description Description The Customer Service Supervisor ensures that the Customer Service Department runs smoothly and efficiently, ensuring the teams perform to the best of their abilities and fully utilize the SAP system. The role requires an expert knowledge of the workings of a CS Department and the ERP system to ensure queries and issues can be resolved quickly and efficiently. They are also responsible for the department's measures (Complaints and OTIF) and keeping them within designated targets. Process adherence and development are critical in this role. They link the planning, commercial, and customer service teams and Italmatch customers. Process implementation and sharing best practices are the focus, as is participating in reporting on KPI progress during regular global customer service and regional supply chain team calls. The CS team's role is to lead daily interactions with third parties in transportation, tolling, and warehousing regarding customer orders and to manage the inbound supply chain for customers. What You Will Do • Managing selected customers within in the region., • Customer complaints: Leading the process, setting up calls, follow-up on open complaints, ensuring complaints are handled quickly and accurately for the business and customers, & definition of CAPA. Updating Salesforce and providing feedback to the Commercial team., • KPI: define and support the roll-out and implementation / IT issues resolution of the correct indicators:, • Credit notes vs number of orders, • OTIF, • Order management/data integrity:, • Ensure SAP is fully set up to cope with business needs: Drop-shipments (IC transfer price definition, Legal entities, SKUs, customers)., • Pricing: full accountability on pricing. Lead project to roll out new process to store, control & share pricing together with Sales / Finance., • Invoicing: roll out a new process aligned with global standards (full usage of SAP to have “overnight” invoicing). • Customer master data: full accountability to own the process and liaise with CSR, finance & finally CTU Customer for sold to party set-up & routes (when ship to’s are mapped, in collaboration with logistics to define if data is accurate = quarterly review), • Month-end process: full accountability on the month-end closing process to ensure activities are performed in a timely manner, liaising with the Finance Department., • Sales Support: maintain and defend the agreed & defined boundaries and interactions with the sales team. Build a resilient team, ensuring a proper, constant level of service to the business., • Ensure the Team handles inquiries from the regional customer base, distributors, and agents about orders, product availability, prices, invoicing, and shipping details., • Work effectively with Business Operations & Logistics staff to ensure product availability and inform customers of their order status in case of any delays through the relevant CSR., • Ensure customer credit control compliance; go to the person for any issues on Letters of Credit and other forms of payment where appropriate., • Onboard new staff and refresh training for established CSRs., • Be the voice of the customer and the Commercial Team in Operations., • Attends and presents (customer service metrics) at monthly regional S&OP meetings & complaints meetings., • Drives a proactive, forward-facing customer service engagement culture with the customer base to support S&OP, Demand Planning, Market and Customer Intelligence, and effective Customer Relationship Management (CRM)., • Help in understanding customers’ ordering behavior., • Build the network with other regional leads in order to share best practices and guarantee a global standard in modus operandi. The Experience You Will Bring • 5-10 years of experience in the B2B industry, • 3-5 years in a managerial position, • Bachelor’s degree, • Export regulation and documentation knowledge., • Significant ERP experience, SAP preferred., • Proven track record of driving continuous improvement and best practices., • Ability to work flexible hours., • Strong Customer-oriented vision. What Will Set You Ahead • Proficient in English. Any additional language is considered as a plus., • Ability to communicate and inspire vision and direction to the Customer Service team., • Experience managing local and remote teams., • Demonstrating desired competencies – leadership, interpersonal skills, cross-functional teamwork, influencing, customer intimacy, drive for results. Salary and Benefits Commensurate with Experience. Equal Opportunity Employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Executive Customer Care Supervisor plays a pivotal leadership role in guiding and empowering our global customer care team. This position is responsible for delivering operational excellence, elevating the customer experience, and driving team performance across multiple markets. The ideal candidate brings a strong track record in supervisory leadership, performance management, and process optimization, combined with a passion for delivering exceptional service. This Full-Time position may require weekend, holiday, daytime, and/or evening hours. The hours for this role will be Wednesday - Sunday, 2:30PM - 10:30PM. This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration. What You'll Do: • Lead, mentor, and coach a high-performing team of customer care representatives to consistently exceed service and performance targets., • Monitor and analyze team metrics, including customer satisfaction (CSAT), service-level agreements (SLAs), and contact quality, implementing improvement initiatives as needed., • Resolve escalated customer issues (executive level) with a focus on timely resolution and customer satisfaction., • Partner with cross-functional teams to optimize processes, drive operational efficiency, and enhance the overall customer journey., • Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions in the company CRM system., • Conduct regular team meetings to communicate objectives, share insights, and reinforce performance expectations., • Foster a culture of accountability, collaboration, and continuous development within the customer care organization., • Support agent growth through structured coaching, personalized feedback, goal setting, and professional development planning., • Leadership: Inspire and empower team members to achieve strategic goals and deliver exceptional customer experiences., • Performance Management: Set, monitor, and analyze key performance indicators (KPIs) to drive continuous improvement and business results., • Communication: Demonstrate excellent verbal and written skills to convey clear, concise information across global teams., • Problem-Solving: Utilize analytical skills to identify challenges, determine root causes, and implement effective solutions., • Customer Focus: Champion a customer-centric mindset in all operational and strategic decisions., • Team Building: Cultivate a collaborative, inclusive environment that encourages engagement and accountability., • Adaptability: Thrive in a fast-paced, dynamic environment with shifting priorities., • 3+ years of experience in customer service or a related field., • 1+ years of supervisory or leadership experience in customer service., • Strong verbal and written communication skills., • Proficiency in Microsoft Office and CRM systems., • Ability to multitask, prioritize, and perform in a performance-driven culture., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions., • Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base pay is one component of StubHub's total compensation and competitive benefits package, which includes 401(k), paid time off, paid parental leave, and comprehensive health benefits. Base Range$65,000—$65,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

The Financial Systems Analyst is responsible for the day-to-day administration and the support, analysis and continuous improvement efforts for the suite of financial systems used by the Finance Department. The Financial Systems Analyst ensures the administration of the system is handled efficiently

Track social media metrics to measure the effectiveness of organic posts and campaigns, providing regular reports and insights for continuous improvement. Support marketing campaigns, promotions, and launches through social media. Stay current on social media trends, tools, and platform updates.

Job Description Responsibilities Exemplify Foundational Behaviors: • Consistently arrives punctually and adheres to the dress code., • Maintains accurate timekeeping records and completes assigned duties within scheduled shifts., • Communicates scheduling needs effectively to the manager and demonstrates flexibility when required., • Welcomes customers with a warm smile and positive attitude upon entering the store., • Invites customers to join the cake club, clearly explaining its benefits., • Ensures the accuracy of all orders after they leave the store., • Executes opening and closing duties meticulously each day., • Upholds a clean and inviting store environment, contributing to a positive shopping experience., • Ensures accuracy in completing all financial management tasks, including cash logs and deposit records., • Adheres to FIFO guidelines for product rotation and utilizes day dots on all items., • Maintains high standards for product slicing and presentation., • Educates customers on best practices for product storage and usage., • Demonstrates comprehensive knowledge of all products and offerings., • Seeks clarification and learning opportunities when needed., • Provides constructive feedback to the manager and offers suggestions for improvement., • Actively engages customers, suggesting additional retail items when appropriate., • Ensures the retail area is fully stocked, organized, and visually appealing., • Maintains a continuous supply of fresh samples in-store to entice customers., • Promotes seasonal cakes and products to all customers, driving sales opportunities.

Job Description Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings. The FSQA manager is responsible for leading and managing the site FSQA team in order to assure the production of high quality, safe and legally compliant products that meet the desired product design and customer expectations. This position is responsible for providing governance of the Food Safety and Quality Management System and lead the implementation of the Home Chef standards at the production facility. The FSQA manager represents the FSQA function at the local plant level and is expected to lead continuous improvement on Food Safety and Quality Assurance. Detailed Responsibilities People Management • Coach, train and develop FSQA personnel to drive a higher performance level, • Maintain responsibility for ensuring that all FSQA personnel are properly trained to perform job function, as well as possess and in-depth knowledge of food safety and quality principles, • Manage FSQA department staffing in alignment with budget, • Support the development of a talent pipeline for FSQA at the site level, • Lead the FSQA agenda at the site, challenging facility management team where necessary to ensure wholesome products that meet the regulatory requirements, • Lead and support Home Chef and SQF standards implementation at the site and drive the appropriate FSQA mindset and behavior, • Sustain efficient food safety and quality management system, in compliance to SQF, FDA, and Home Chef standards, including CAPA and training programs., • Manage Food Safety and Quality incident, supporting decision making for out of specification materials and products, ensuring that relevant corrective and preventive actions are defined and implemented., • Accountable for site FSQA review and approval of new products, FSQA risk assessments and change management, • Lead FSQA Strategy Deployment at the site, delivering against key metrics reflected in the company business objectives, • Utilize internal and external (customer reported) quality data to identify and execute improvement opportunities for FSQA Department and entire plant team, • Collaborate with Production, Warehouse, Continuous Improvement, and other departments to identify and implement initiatives to improve the customer experience (reduce errors), • Perform key metric, incidents and Continuous Improvement reviews to ensure transparency at management level and coordinate site CAPA activities, • Follow the facility GMPs and help enforce policies throughout the facility The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. • 7-10 years experience in quality assurance, food safety, food distribution, food manufacturing, supply chain or related field, • Bachelor's degree in food science, food technology, microbiology, or related field preferred or 10+ years in food safety and quality assurance with a proven track record of success, • Strong written and oral communication skills, • Ability to problem solve and work in a fast environment without a lot of structure and/or supervision, • Strong leadership skills, • Strong organizational skills and ability to prioritize multiple tasks/priorities, • Minimum 5 years supervisory experience required with at least 3 years successfully managing multiple shifts and/or departments, • Experience with Ready to Eat operations, • Previous experience with GFSI, FDA, and USDA inspections, programs, and expectations, • Certifications: SQF, PCQI, HACCP, and ServeSafe Manager at time of hire or within 6 months of position More About UsPerks and Benefits • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!, • Medical, dental, vision, life and disability insurance available, • Paid holidays, sick time and vacation time, • 401k program We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at . To view the California Applicant Notice click here

Job Description Job Summary: Are you passionate about delivering exceptional service and building lasting relationships? As a Customer Service Representative (CSR) at Bankers Fidelity, you’ll be a key player in driving customer satisfaction and fostering loyalty. In this role, you’ll have the opportunity to work closely with agents, policyholders, and providers, understanding their needs and offering personalized solutions to ensure their satisfaction. Your primary focus will be managing inquiries, resolving issues, and creating seamless customer experiences with professionalism and care. You’ll use your communication skills and in-depth product knowledge to navigate complex requests and contribute to our company’s mission of providing outstanding service. We’re looking for someone who thrives in a fast-paced environment, has a proactive mindset, and is committed to continuous growth and improvement. If you’re a problem-solver with a passion for helping others, we’d love to have you join our team! Key Responsibilities: Essential duties and responsibilities include but are not limited to the following: • Customer Inquiries Management:Respond promptly to calls, emails, and messages from agents, policyholders, and providers, addressing their questions, concerns, and requests., • Issue Resolution:Investigate, resolve, and follow up on customer complaints or issues to ensure a positive outcome and satisfaction., • Product Knowledge Application:Leveragecomprehensive knowledge of the company’s products and services to provideaccurateinformation and offer tailored solutions to meet customer needs., • Relationship Building:Develop andmaintainstrong relationships with customers and stakeholders to foster loyalty and satisfaction., • Proactive Communication:Proactively reach out to customers to ensure their needs arebeing met, offer support, and keep them informed of any updates or changes., • Collaboration with Teams:Work closely with other departments and teams to ensure seamless customer experiences and to resolve issues efficiently., • Documentation and Record Keeping:Accurately document customer interactions, requests, and resolutions in the company’s system,maintainingorganized and up-to-date records., • Continuous Learning:Stay updated on product offerings, company policies, and industry trends to improve service delivery and personal performance., • Fast-paced Environment Adaptability:Effectively manage multiple tasks and prioritize customer needs whilemaintaininghigh standardsof service in a dynamic work environment., • High school diploma or equivalent; completion of related college courses preferred., • Customer Service Excellence:Ability to provide exceptional customer service by understanding policyholder needs, addressing concerns promptly, and ensuring a positive customer experience., • Communication:Strong verbal and written communication skills to convey information clearly and effectively to policyholders and providers., • Empathy and Patience:Demonstratedability to empathize with policyholders and providers, showing patience and understanding in all interactions., • Problem-Solving:Aptitude foridentifyingissues, evaluating options, and implementing effective solutionsin a timely manner., • Attention to Detail:Keen attention to detail to ensure accuracy in handling customer inquiries., • Industry Knowledge:Up-to-date knowledge of Medicare Supplement and AncillaryinsuranceStandards., • Technical Proficiency:Familiar with customer service software, databases, and other relevant tools to manage customer interactions and records., • Time Management:Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment., • Adaptability:Flexibility to adapt to changing industry trends, companypoliciesand policyholder needs., • Team Collaboration:Capability to work collaboratively with colleagues and other departments to achieve common goals and ensure seamless service delivery.

Job Description Job Summary: The Customer Service Representative (“CSR”) role is responsible for providing support and assistance to Bankers Fidelity’s policyholders and providers by handling high-volume inbound calls, addressing inquiries, resolving issues efficiently and providing detailed information about benefits, claims, and policy provisions. Emphasis will be placed on achieving a one call resolution to ensure the highest level of customer satisfaction. In this role, the CSR will be an ambassador of Bankers Fidelity’s mission to deliver exceptional insurance solutions with accuracy, integrity, empathy, and professionalism. The CSR will uphold Bankers Fidelity’s core values of customer-centricity, accountability, and continuous improvement by providing reliable and compassionate service to Bankers Fidelity’s policyholders and other internal/external stakeholders. The CSR will demonstrate the ability to communicate effectively and resolve issues promptly to reinforce the trust and confidence policyholders place in Bankers Fidelity, ensuring their experience aligns with the ongoing promise of quality service and support. Key Responsibilities: • Customer Service: o Handle high volume inbound customer inquiries via phone, ensuring prompt and professional service. o Provide accurate and comprehensive information about insurance policies, benefits, and coverage. o Resolve customer complaints and issues within a single call whenever possible, aiming for one call resolution. • Claim Adjudication: o Demonstrate a thorough understanding of healthcare and other applicable insurance claim adjudication processes to accurately address and resolve policyholder inquiries and issues. o Assist providers with claim(s) processing, including guidance for claim submission, clarifying reimbursement procedures, and ensuring compliance with Medicare and industry guidelines. o Educate customers about the claim adjudication process and policy details. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Daily Operations: o Maintain accurate and up-to-date records of customer interactions and transactions. o Collaborate with other departments, including Medicare Supplement Claims Examiners, Ancillary Examiners, and other stakeholders to ensure seamless service delivery. o Identify and escalate complex issues to the appropriate department for further resolution. o Demonstrate Bankers Fidelity’s commitment to integrity, empathy, and professionalism in every customer interaction. • Training and Development: o Stay informed about industry trends, CMS guidelines, and company policies related to Medicare Supplement and all other applicable insurance. Qualifications: • Experience: o Strong knowledge of Medicare Supplement and other applicable insurance policies o Healthcare claim adjudication processes o Experience handling high-volume inbound calls with a focus on one call resolution. • Knowledge: o Excellent communication and interpersonal skills. o Proficiency in using customer service software, databases, and tools. o Strong problem-solving skills and attention to detail. o Ability to work independently and as part of a team. • Education: o High school diploma or equivalent Skills: • Customer Service Excellence: Ability to provide exceptional customer service by understanding policyholder needs, addressing concerns promptly, and ensuring a positive customer experience. • Communication: Strong verbal and written communication skills to convey information clearly and effectively to policyholders and providers. • Empathy and Patience: Demonstrated ability to empathize with policyholders and providers, showing patience and understanding in all interactions. • Problem-Solving: Aptitude for identifying issues, evaluating options, and implementing effective solutions in a timely manner. • Attention to Detail: Keen attention to detail to ensure accuracy in handling customer information, claim(s) processing and maintaining records. • Industry Knowledge: Up-to-date knowledge of Medicare Supplement insurance, Centers for Medicare, and Medicaid Services (CMS) guidelines and claim adjudication processes. • Technical Proficiency: Familiar with customer service software, databases, and other relevant tools to manage customer interactions and records. • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Adaptability: Flexibility to adapt to changing industry trends, company policies and policyholder needs. • Team Collaboration: Capability to work collaboratively with colleagues and other departments to achieve common goals and ensure seamless service delivery. Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds

The Software Engineer will simplify complex problems into scalable designs, uphold engineering best practices, and contribute to a culture of continuous improvement. Bachelor's degree in computer science, Software Engineering, Computer Engineering or equivalent experience. Collaborate with Product O