Quality Manager
18 days ago
East Providence
Job DescriptionDescription: The Evans Capacitor Company is hiring! Evans currently has an opening for an on-site Quality Manager at its flagship facility located in East Providence, Rhode Island. Be part of the innovative teams supporting mission-critical applications in the aerospace and defense, telecommunications and energy industries. Evans manufactures high-energy density capacitors for demanding mission-critical applications with two manufacturing facilities in East Providence, RI and Sanford, ME. We have the most power dense capacitor technology in the industry and are routinely specified for defense, aerospace, and energy exploration applications where high reliability and SWaP (space, weight, and power) savings are critical design considerations. The Quality Manager is responsible for leading, governing, and continuously improving the Quality Management System (QMS) to ensure products meet or exceed AS9100D, customer, regulatory, and internal requirements. This is a hands-on leadership role with full accountability for quality performance within a manufacturing environment. The role requires a proven quality leader with experience driving AS9100D-compliant systems, leading quality teams, and partnering cross-functionally to embed quality discipline, risk-based thinking, and continuous improvement throughout the organization. The Quality Manager serves as the appointed Management Representative, with organizational freedom and unrestricted access to top management to ensure QMS conformity, effectiveness, performance reporting, promotion of customer focus, and integrity during changes. Key Responsibilities: Quality System Oversight, Compliance & Documentation • Actively govern the Quality Management System (QMS) with retained authority over core policies, procedures, metrics, and controls; proactively facilitate cross-functional teams to drive timely review, revision, approval, and release of all QMS documentation and processes—ensuring ongoing currency and full AS9100D compliance., • Ensure management reviews are planned, conducted, and documented in accordance with AS9100D requirements, with a focus on QMS performance effectiveness, risks, opportunities, audit results, customer feedback, and continuous improvement actions, and ensure resulting actions are assigned, tracked, and completed., • Ensure that quality planning, control, and verification activities are embedded and fully integrated into manufacturing and operational processes as essential components of the QMS, supporting effective operational planning and control in accordance with AS9100D requirements., • Actively govern and oversee the control of nonconforming outputs (including the Material Review Board [MRB] process), ensuring identification, segregation, timely evaluation, disposition, documentation, and linkage to systemic corrective actions to prevent recurrence—in full compliance with AS9100D requirements., • Lead and be accountable for the supplier corrective action process, including issuance of requests, verification and validation of supplier-submitted root cause analyses, corrective actions, and effectiveness evidence, as well as tracking, approval, and closure to prevent recurrence; support the Purchasing group in supplier evaluations, performance monitoring, and flow-down of quality requirements, while ensuring the quality team's execution of incoming verification activities and risk mitigation for externally provided processes, products, and services—in full compliance with AS9100D Clause 8.4 requirements., • Serve as the primary quality interface for quality inquiries, corrective action responses, and support to the Customer Quality Manager on returned nonconforming product, ensuring timely, thorough, and effective resolution., • Apply root cause analysis, corrective and preventive action methodologies, and continuous improvement tools (e.g., Lean, Six Sigma) to address systemic quality issues and reduce risk., • Collaborate with Engineering, Operations, Supply Chain and Customer Quality to resolve quality issues, ensure process capability and verify equipment., • Ensure facility compliance with AS9100D, FAR, customer-specific, and applicable regulatory requirements, maintaining audit-ready documentation and objective evidence at all times., • Plan, lead, execute, and report internal audits to verify QMS conformance and effectiveness across all applicable AS9100D and customer specific requirements., • Support external third-party audits and assist the Customer Quality Manager during customer audits, ensuring effective preparation, evidence gathering, and timely response to findings., • Ensure timely and effective corrective actions are implemented, verified for effectiveness, and sustained., • Lead and develop the Quality Assurance team, including hiring, performance management, coaching, and capability development., • Establish clear expectations, accountability, and performance standards aligned with AS9100D and organizational objectives, • Promote a culture of quality ownership, compliance discipline, and continuous improvement across all levels of the organization. Requirements: • Bachelor’s degree in Engineering, Quality, Manufacturing, or related field (or equivalent experience)., • 5+ years of experience in quality assurance within electronics manufacturing, preferably aerospace or high-reliability products., • Proven experience as a Quality Manager leading a team in all facets of AS9100D compliance and QMS management., • Strong knowledge of quality tools, risk-based thinking, root cause analysis, CAPA, and internal audit processes., • Demonstrated ability to drive continuous improvement and collaborate cross-functionally., • Proficient in Microsoft Office applications, i.e., Word, Excel, Outlook, Teams, and PowerPoint., • Proficiency with ERP systems (Acumatica, SAP, Oracle, or similar)., • Excellent problem-solving, analytical, and communication skills., • You thrive in a fast-paced, team-oriented environment where getting things done is just the baseline., • ASQ Certification (CQM/OE, CQA, CQE, or equivalent), • Experience in aerospace, defense, or other regulated industries, • Experience serving as Management Representative in an AS9100D-certified organization, • Ability to stand, walk, and move around the production floor for extended periods, • Ability to lift and carry up to 40 lbs. occasionally., • Frequent use of hands for inspection tools, measurement devices, and computer work., • Ability to bend, kneel, or crouch occasionally to inspect products and equipment., • Comfortable working in a manufacturing environment with exposure to noise, dust, and fluctuating temperatures., • Ability to use personal protective equipment (PPE) as required, including safety glasses, safety shoes and gloves. EEO/AA Evans is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. We participate in E-Verify. EEO Poster in English EEO Poster in Spanish U.S. EXPORT CONTROLS As a U.S. defense manufacturer, Evans is required to safeguard U.S. defense-related and other export-controlled articles, technologies, and services from unauthorized access, export, or re-export. The transfer of U.S. export-controlled articles, technologies, or services (including manufacturing processes) to individuals or entities that do not qualify as “U.S. persons,” as defined by 22 CFR 120.62, is prohibited without prior authorization from the appropriate U.S. government agencies, such as the Department of State’s Directorate of Defense Trade Controls (DDTC). Under 22 CFR 120.62, a “U.S. person” is defined as a lawful permanent resident as per 8 U.S.C. 1101(a)(20), or a protected individual under 8 U.S.C. 1324b(a)(3). It also includes any corporation, business association, partnership, society, trust, or other entity that is incorporated to do business in the United States, as well as governmental entities at the federal, state, or local levels. It does not include foreign persons as defined in § 120.63. To ensure compliance with U.S. export control regulations, candidates for this position are required to undergo an Export Compliance Assessment. As part of this process, candidates may be asked to provide documentation verifying their status as “U.S. persons” or “foreign persons,” in accordance with U.S. regulation, to determine whether prior authorization is required to perform specific job duties related to this position.
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