Customer account manager jobs in Sacramento, California - Page 2Create job alerts

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Location: Sacramento, CA Schedule: Full Time Supervisor (Day/Swing/Grave) Perks: Competitive Pay, Weekly and Daily Pay, Growth Opportunities, and Benefits Package Pay: $23.00 / hour Candidates must have the following requirements to qualify: Current CA driver's license with a clean driving record Supervisor and/or Security leadership experience Comfortable using computers, tablets, phones etc Great customer service experience Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Qualifications/Requirements: • At least 18 years of age, • Possess a high school diploma or equivalent, or 5 years verifiable experience, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines, • Must be able to frequently prepare written reports and logs in neat, legible handwriting;, • Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check, • Intermediate computer skills to utilize innovative, wireless technology at client specific sites, • Ability to handle both common and crisis situations at the client site, calmly and efficiently, • Display exceptional customer service and communication skills, • Ability to handle crisis situations at the client site, calmly and efficiently, • Able to:, • Work in various environments such as cold weather, rain/snow or heat, • Occasionally lift or carry up to 40 pounds, • Climb stairs, ramps, or ladders occasionally during shift If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . PPO 14417 Requisition ID 2025-1441102

Job Description Citiguard is currently hiring an Account Manager in the Sacramento area with experience in security services, problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. This position is ideal for an experienced manager that can multi-task with ease and enjoy working in a customer service focused environment. We pride ourselves on the protection we provide to our clients and community. Our services integrate a skilled workforce with modern technology. Citiguard is a proud equal opportunity employer with diverse personnel. Essential Functions: · Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner. · Meets regularly with client representatives for status updates and addresses any actual or potential problems. Addresses client concerns promptly and professionally. · Provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders. · Understand client needs and customize existing business programs to meet their needs. · Responsible for developing new strategies to improve client satisfaction and build positive and productive relationships with clients for business growth. · Within scope of client contract and assigned duties, authorizes appropriate expenditures including. equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training. · Ensures that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information. · Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary. Ensures that scheduling is handled effectively to meet client requirements while controlling labor costs. · Reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed. Inspections of all posts as a part the evaluation of security staff work environment. · Coordinates with sales staff business development priorities and key sales actions; assists clients in understanding the full range of company products and services; negotiates and facilitates the negotiation of client contracts. · Oversees, coordinates with line management and HR, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff. Ensures that each staff member is treated with dignity and respect. . Coordinates with scheduling, recruiting and other departments to guarantee appropriate coverage of guards for all new and existing accounts. · Plans, assigns, and directs work, mentoring employees and issuing disciplinary actions, as necessary. · Maintain up-to-date knowledge about company products and services. · Assists in development and administration of budget in relation to assigned account. · Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures. · Ensures that staff members understand and comply with applicable laws, regulations, policies and procedures. · Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues. · Performs additional functions, duties, and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. Qualifications: Education: · High School Diploma or equivalent: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Work Experience: · Two years of prior experience in the security industry · Two years leadership and supervisory experience · Five years relevant experience: Preferred Requirements: . Minimum scheduling experience of 30+ employees. . Knowledge of security operations and procedures. . Knowledge of managerial practices and procedures. . Must have all required certifications for the role the employee currently holds. . Understanding of a variety of security and safety devices and controls. . Strong interpersonal skills, with the ability to interact effectively with clients. . Ability to track and maintain schedule assignments . Ability to maintain professional composure when dealing with unusual circumstances. . Ability to take initiative and achieve results. . Ability to carry out multiple assignments concurrently. . Actively demonstrate extraordinary customer service and customer engagement. · Taking a vested interest in the growth of the company. . Must have strong leadership, problem solving, and planning skills. . Must have excellent oral, written, and interpersonal communication skills. . Experience working under pressure and multitasking. . Service-oriented and self-motivated with a high level of professionalism. · Must be able to work well with co-workers and other departments. . May be required to work overtime without advance notice. Physical Requirements: · Must be able to lift, push, pull, and carry up to 50 lbs. · Must be able to perform the following: o Sit – frequently, up to 8 hours per day. o Walk – infrequently, up to 1 hour per day. o Stand – frequently, up to 2 hours per day. · Communicate verbally to staff, clients and coworkers in transmitting and gathering information’ · Hear information transmitted verbally by phone or radio. · Adequate vision required to be able to read information from printed sources and computer screens, as well as color vision and fields of vision to perform job functions. In addition, with the ability to see to drive and read street, vehicle and building marking. Must be able to tolerate work in an outdoor environment (heat, cold, rain, etc.) Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Paid time off We pride ourselves on the protection we provide to our clients and community. Our services integrate a skilled workforce with modern technology. Citiguard is a proud equal opportunity employer with a diverse personnel.At Citiguard, customer attention, integrity and response are at the core of our service philosophy, which has always been an important tradition. To ensure that we provide top-tier quality service that meets our client's expectations, we emphasize the principle of giving more than they expect. Our professional motto is, “We deliver what we promise.” We meet this goal by “listening” to our valued clients, their security concerns, needs and requirements.\r\n\r\nWe pride ourselves on the protection we provide to our clients and community. Our services integrate a skilled workforce with modern technology. Citiguard is a proud equal opportunity employer with a diverse personnel.

Job DescriptionBenefits: • Licensing paid by agency, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Join the District 32 with Farmers Insurance, a premier name in the insurance industry. We are looking for a highly motivated and customer-focused individual to join our team as an Insurance Account Manager. This role is perfect for a sales-driven professional who is passionate about helping people protect what matters most. As an Insurance Account Manager, you will be the primary point of contact for our valued clients, managing their policies and ensuring their complete satisfaction. You will also play a key role in growing our business by proactively identifying new opportunities and generating leads. Key Responsibilities * Client Management: Serve as the main point of contact for clients, handling policy inquiries, and providing exceptional customer service. * Sales & Growth: Identify opportunities to cross-sell and upsell products to existing clients and actively pursue new business. * Administrative Duties: Prepare quotes, manage policy renewals, process paperwork, and maintain accurate client records. * Problem Resolution: Act as a client advocate to resolve billing, claims, or policy-related issues in a timely and professional manner. Qualifications * A passion for sales and a desire to meet and exceed targets. * Excellent communication, interpersonal, and problem-solving skills. * The ability to work independently while also contributing to a team environment. * Previous experience in sales, customer service, or a related field is highly preferred. * Relevant state insurance licenses (or a willingness to obtain them) are required. To Apply If you are a dedicated professional seeking a rewarding career with a respected brand, please submit your resume detailing your experience.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Account Development Manager duties consist of: Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities.

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales

Job Description Summary National Power is accepting applications to fill a Generator Service Technician opening in our Sacramento, CA, market. Under the general direction of and reporting to the Service Manager, the Generator Service Technician is responsible for the maintenance and repair of generator sets and other electrical equipment. Essential Duties and Responsibilities Core duties and responsibilities include the following. Other duties may be assigned. • Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators and generator systems., • Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc., • Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements., • Assist other technicians with large multi-person jobs or troubleshooting complicated issues. Education and Experience • HS Diploma required; Associate degree in an electrical/mechanical related field preferred., • Current Generac Power Systems certification preferred., • US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred. Skills and Other Qualifications • Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed., • Must be able to account for time spent on jobs and travel., • Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines., • Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s)., • The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned., • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Good problem-solving during emergency situations or situations with limited resources., • Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required., • The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.), • Lifting and carrying heavy objects, up to 75lbs, will be required., • Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms., • Seizing, holding, grasping, turning, or otherwise working with hand(s)., • Entering text or data into a computer or other machine by means of a keyboard., • Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides., • Moving about on hands and knees or hands and feet to enter restricted spaces., • Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks., • Clarity of vision (i.e., working with small objects or reading small print), including use of computers., • Sitting for long periods of time may be required., • Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation • Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee’s productivity and overall performance., • Three weeks of paid vacation after 90 days (first year is pro-rated based on start date), • Up to 9 paid company holidays, • Paid sick time, • Company-paid Life Insurance ($75,000), • Company-paid Short-term and Long-term Disability Insurance, • Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company., • 401(k) retirement savings plan with company matching, • Health Savings Account (HSA), • Flexible Spending Accounts (FSA) Additional Info: • Criminal background check and pre-employment drug screen are required., • Must be able to pass a Department of Transportation physical examination. National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws. Powered by JazzHR IoizIQoBzd

Splunk Solutions Practice (SSP) Business Development Manager (BDM). Presidio SLED Account Teams and Solutions Architects to ensure proposed solutions meet customer business and technology needs. Presidio SLED Leadership and Account Managers.

Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Meet monthly quotas Engage with multiple customers on a daily bas

Bachelors degree in Business Administration, Marketing, or a related field. Senior Business Development Key Customer Account Manager – remote role located in the San Francisco Bay Area for TE Connectivity. Manage key customer accounts and drive business development initiatives.

Job Description Apply Here: Schedule This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely. Summary We are seeking a Program Manager to join our team. Reporting to the Director, Conferences, the Program Manager, Conferences will assist with planning, organizing and coordinating the Association’s conferences, training programs and related events. This role will provide administrative, logistical and marketing support, ensuring smooth event execution, managing cross-functional teams, and implementing data-driven strategies to enhance the effectiveness of our programs. The ideal candidate will have strong organizational skills, leadership experience and the ability to manage multiple projects efficiently while delivering exceptional results; performs a variety of other duties as assigned. Essential Duties & Responsibilities • Event & Program Coordination: Plan, prepare and organize conferences, workshops, seminars, training programs and meetings, including managing all logistics such as venue selection, catering, accommodations, A/V setup and scheduling., • Team Management & Leadership: Coordinate and lead cross-functional teams, oversee program operations and ensure all deadlines are met. Lead status meetings, train staff on event administration policies and facilitate smooth communication between departments., • Content Development & Communication: Develop and edit event materials, including agendas, presentations and correspondences. Ensure accurate communication across all stakeholders., • Committee Collaboration: Attend and actively participate in conference planning committee meetings, assist with making recommendations, take meeting notes and provide recaps. Coordinate planning calls and debrief meetings to ensure effective communication among committee members., • Presenter & Trainer Coordination: Assist in identifying, selecting and coordinating presenters and trainers for programs and conferences., • Logistics Management: Coordinate logistics for select meetings and events, including hotel reservations, audio-visual equipment and catering services., • Budget & Financial Oversight: Monitor event and program budgets, process invoices and track expenses to ensure all events are executed within the budget. Provide recommendations for financial improvements., • Marketing & Promotion: Contribute to the development and marketing of events, including creating promotional content, managing event-related email communications and supporting website updates via WordPress., • App Management & Support: Lead the planning, implementation and management of event apps, customize app features, and manage content. Track analytics, gather participant feedback, and provide application support and training., • Registration & Attendance: Oversee the pre-registration and on-site registration process, track attendance and manage registration data integration., • Data Collection & Reporting: Monitor and evaluate program data, develop reports and track key metrics for management review. Assist in the scoring and evaluation of program nominations and applications., • Policy & Compliance: Review, develop and implement event policies and code of conduct for conferences. Ensure compliance with relevant regulations and policies., • Customer Service & Stakeholder Engagement: Serve as the main point of contact for attendees, vendors and staff, addressing inquiries and resolving any issues with professionalism and respect., • Additional Duties: Perform other duties as assigned to ensure the overall success of the Association’s initiatives. Qualifications · • Any combination of training and experience equivalent to a bachelor’s degree or higher with major coursework in marketing, business administration, management, finance, accounting, or related field and five (5) years of experience event coordination, project management, and performing complex administrative support to management., • Knowledge of principles and practices of event coordination, project management and customer service., • Event planning processes including budgeting, contract management and vendor coordination., • Manages marketing and promotional strategies for events and training programs., • Techniques for analyzing event data and making strategic recommendations., • Knowledge of content management systems, event registration platforms and event apps., • Relevant laws and regulations governing public events and gatherings., • Non-profit organization structures, including boards and commissions., • Plans, organizes, and oversees events and programs with a high level of detail and precision., • Leads and manages cross-functional teams, ensuring collaboration across departments., • Develops, implements and revises event-related policies and procedures., • Monitors budgets and recommends strategies to optimize financial resources., • Communicates clearly and effectively, both in writing and verbally, with internal and external stakeholders., • Evaluates and reports on program success, making data-driven recommendations for improvements., • Uses event management software, registration systems, and office applications efficiently., • Ability to complete basic business mathematics and statistical techniques for event analysis and reporting., • Effectively communication techniques for providing customer service and collaborating with stakeholders., • The office environment is primarily sedentary, in a controlled office environment with moderate noise levels and no direct exposure to hazardous physical substances., • Ability to sit at a computer for extended periods, use office equipment and lift up to 25 pounds., • Must be able to bend, stoop, kneel, reach, push, and pull drawers open and closed in the execution of their duties., • Limited vacation during peak periods., • Ability to occasionally travel required for conferences, training, workshops and meetings throughout California, including overnight stays., • Occasional overtime, including evenings, weekends and holidays, may be necessary based on event schedules., • Employee is personally responsible for following health and safety guidelines, instructions and policies. Supervisory Responsibilities • This role may supervise event temporary staff, independent contractors, third party suppliers, and vendors responsible for event-related services., • Assists in recruitment and onboarding of temporary staff. Why Join CSBA? • Opportunity to take ownership of key events and program functions, driving improvements across the Association., • CSBA promotes internal career growth and provides opportunities for advancement., • Collaborative and supportive work environment with leadership exposure., • Competitive salary and benefits package. If you are an experienced event coordinator with a passion for program management and a drive to make an impact, we encourage you to apply and join our team! About CSBA The California School Boards Association is a nonprofit education association representing the governing boards who oversee public school districts and county offices of education. With a membership of nearly 1,000 educational agencies statewide, CSBA brings together school governing boards to advocate for effective policies that advance the education and well-being of the state’s more than 6 million school-age children. CSBA provides policy resources and training to members and represents the statewide interests of public education through legal, political, legislative, community, and media advocacy. CSBA employees are highly skilled, with a desire to excel and help strengthen school board governance and maximize student achievement. They are strategic in their trade, embrace challenges, and offer new and innovative ideas. CSBA creates a supportive, dynamic environment for its employees to grow and succeed. Our core values of integrity, collaboration, accountability, respect, excellence, service, and innovation guide the way to achieving the Association’s goals. Benefits At CSBA, we proudly offer a competitive compensation package to our full-time exempt and non-exempt employees, including the following benefits: • Medical, Dental & Vision, • CalPERS Retirement, • 457 Retirement Plan, • Short- and Long-Term Disability Insurance, • Life and AD&D Insurance, • Flexible Spending Account, • Dependent Care Flexible Spending Account, • Vacation, • Floating Holidays, • Sick, • Employee Assistance Program Apply Today If you are ready to take the next step in your career and contribute to meaningful work, apply today! We are excited to hear how your expertise can further our mission and advance the education and well-being of the state’s more than 6 million school-age children in public education in California. Equal Opportunity Employer CSBA is an equal opportunity employer. It does not discriminate against employees or applicants based on any characteristic protected by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer/employee relationship. CSBA prohibits any CSBA employee, consultant, and any CSBA agent, including unpaid interns and volunteers, Board members, independent contractors or any other agent from discriminating against any other employee or job applicant on the basis of the person's actual or perceived race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, pregnancy, national origin, ancestry, age (over 40), marital status, physical or mental disability, medical condition, military or veteran status, reproductive health decision making or any other characteristic protected by state or federal law. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone 888-897-7781 dhs.gov/e-verify

Job DescriptionWe are a top retailer in the automotive industry with several locations in California. We recognize that our team is our strength, and we strive for extremely qualified professionals with every hire. We are looking for customer service-minded individuals that fit well into our high performing culture. The Opportunity We are seeking a highly skilled, detail-oriented Senior Accountant with experience in a retail or construction environment. This job is critical in assisting with cash reconciliations, financial records and reports, account reconciliations, month-end close processes, and accounts payable. Our Compensation and Benefits Show How Much We Value Our Team • This is a full-time, exempt, salaried position, • Starting Pay Range- $85,000 - $95,000 depending on experience, • Medical/Dental/Vision Insurance. Employer pays a generous portion of the employee premium., • 401K program with generous 4% match, • Paid time off and HolidaysEssential Responsibilities:, • Cash reconciliations including POS drawers, • Reconciling bank and credit card accounts, • Positive pay submittals and review, • Daily income statement journal entries, • Assist with AR duties including posting payments, • Maintaining financial reports, records, and general ledger accounts, • Preparing journal entries, analyses, and account reconciliations and assisting with monthly close processes, • Maintaining documentation for accounts payable, purchasing, and treasury and conducting internal audits, • Performing monthly balance sheet reconciliations, • Meeting processing and reporting deadlines, • Responding to special requests, • Assisting the accounting manager and CFO as needed, • Other projects assigned. We are a growing company, and all wear a lot of hats.Qualifications:, • 5+ years of experience in Accounting, • Bachelor’s degree in accounting, Finance, or related field preferred, or 5+ years’ experience in related field, • Experience working on the accounting team in a Retail or Construction industry preferred, • Experience working for a multi-site location and working for a company with multiple entities would be a plus, • Experience with Sage Software is a huge plus, • Work hours are anticipated to be on site full-time 8:00am to 4:30pm in the office; opportunities for hybrid schedules may become available later Preferred Skills, • Team oriented, • Self-starter with a proactive mindset; able to take initiative and drive tasks to completion without constant supervision, • Strong self-management skills with the ability to prioritize, stay organized, and meet deadlines in a fast-paced environment, • Excellent time management and communication skills, • Discretion and confidentiality with sensitive financial and employee dataNo phone calls or recruiters please Powered by JazzHR eWt3g867Fl

Job Description At Luxer One, we’re committed to making life simpler by automating package acceptance and providing solutions for asynchronous exchange of items. Whether it’s placing lockers in Libraries for convenient pickup or solving package management challenges for corporate offices, we are dedicated to finding the best solutions for our customers. The Luxer One New Ventures division is seeking an enthusiastic, driven, customer-centric Account Manager to join our growing team! Our Account Managers oversee the client’s experience as they use our locker systems and ensure their needs are met in a timely manner. If you are a highly-motivated, tech-savvy, self-starter seeking a critically important role in a fast-paced environment, then you’ve come to the right place. Roles and Responsibilities: • Proactively managing the client relationship and ensuring the locker system continues to meet their ongoing needs, • Developing a strong knowledge base of the locker system to be able to support our clients, • Collaborating with Marketing on the production of Customer Case Studies which can be used as a sales enablement tool, • Collaborating with internal teams to address escalated customer service inquiries and opportunities for growth, • Assisting the Project Management team with stalled clients to encourage immediate use of the system, • Analyzing utilization data and targeting customers with high utilization for expansion opportunities, • Providing valuable customer feedback to the Product Development teams to ensure we provide customers with a product that meets their needs, • Taking on special projects to assist in the growth and development of the company Requirements • Bachelor’s Degree Preferred, • 5 years’ prior customer service or account management experience in fast-paced environment, • Excellent written and verbal communications skills, including a confident phone presence and effective email communication, • Advanced computer skills, previous experience with Zoho or a similar CRM, • Proficient with Mac or Apple products Benefits • You'll have opportunities to advance. We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow., • As “Luxens,” we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees., • We're there for you - 401k with matching, generous PTO, flexible work arrangements, and excellent medical, dental, and vision - we've got you covered!