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Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Sr. Enterprise Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $130,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

At Speckle, we’re on a mission to shake up the AEC (Architecture, Engineering, and Construction) industry. To do that, we're building the data layer for AEC to operationalize how the built environment industry works with data and automation. Think of us as a cross between GitHub and Palantir, with an opportunity to significantly impact a $10 trillion industry. Our platform already powers workflows on billion-dollar projects at leading firms like Suffolk Construction, SOM, Multiconsult, WSP, and Stantec. Now, we're focused on bringing a paradigm-shifting product to as many customers as possible. We're building a generational company that will revolutionize how one of the world's largest industries operates. We’re doing that by breaking down barriers and connecting architects, engineers, and designers across every project stage with data. Speckle is backed by top-tier investors and works with some of the most innovative teams in AEC who are tired of outdated workflows and ready to transform how their organizations use data. Our dynamic team is spread across the U.S. and Europe. We value flexibility and hold regular in-person working sessions to keep us moving in the same direction, quickly. Speckle is looking for a U.S.-based Solutions Engineer to sit at the intersection of growth and product, who can translate Speckle's platform into real, tangible workflows for the people building the world's most complex projects. You'll work alongside our sales team to land and expand enterprise deals by proving value in the context of a customer's project delivery workflows and enterprise data ecosystem. You'll be the person customers call when they want to understand not just what Speckle can do, but how it fits into their specific stack, workflows, and problems. We're looking for someone with deep roots in AEC, whether you came up through a firm's digital delivery practice or through the software side, who understands what it actually takes to deliver improved efficiency and increased trust in data on a live project. Bonus if you have even already built something with Speckle. What you'll do: * Own pre-sales technical engagements: Lead discovery, configure tailored demos, and work with prospects to validate that Speckle solves urgent and expensive problems for their firm * Become a trusted advisor on data workflows: Beyond Speckle itself, you'll help prospects think through broader questions about project data strategy, BIM execution, and interoperability to position Speckle as a long-term partner, not just a tool * Own sales enablement resources: Build and maintain the collateral, technical guides, and reference materials that help our sales team engage more effectively, from qualification through to close. Improve our enterprise pilot process and support materials to increase activation and conversion rate. * Lead our monthly webinar series: In partnership with our Product Marketing Lead, own end-to-end execution of Speckle's external webinar program, from setting the content calendar, sourcing speakers, and delivering sessions that speak directly to the AEC practitioners we're trying to reach * Feed product with field intelligence: You're closest to what customers actually struggle with. You'll surface patterns and insights that inform how we build * Build the playbook as you go: We don't have every process locked down yet, and you'll help define what great looks like for our enterprise pilot process and customer enablement * Build and document the Sale Engineering playbook, covering technical discovery and demo environments, so that it is ready to hand off to a second hire * Deliver an increased win rate on Sales Engineer-touched deals: After you’re on-boarding is complete, positively impact our growth by decreasing the sales cycle length and increasing our win rate on new enterprise deals * 3+ customer-validated workflow templates published (e.g., model federation, data validation, dashboard reporting) that accelerate onboarding and serve as referenceable proof points AEC Domain Expertise * 5–10 years working in AEC software or in a digital delivery, BIM, or technology role at an AEC firm * Deep familiarity with project data workflows, including how models develop, how data gets structured, and where collaboration breaks down * Hands-on experience with tools in the AEC stack: Revit, Rhino, Civil 3D, Plant 3D, Open Plant, Navisworks, Power BI, or similar * Bonus: Speckle experience. You don't need to have been a power user, but you should know what it is and ideally have built something with it Technical Depth, Applied Practically * Comfortable navigating APIs, connectors, and data pipelines without needing to hand off to a developer for every question * Able to configure and demonstrate technical solutions in the context of a customer's environment, not just a generic sandbox * Capable of reading a customer's data problem and proposing a credible path forward Pre-Sales and Customer Engagement * Skilled at discovery: you know how to ask the questions that uncover the real problem, not just the stated one * Strong presenter and communicator, comfortable in front of a CTO, a BIM manager, and a project team in the same week * Bonus: Experience supporting enterprise sales cycles in a technical capacity, whether as a solutions engineer, pre-sales consultant, or technical account manager Customer Adoption and Success * Track record of driving product adoption and usage, not just successful implementations * Understands that a closed deal is just the starting line. Post-sales engagement, onboarding quality, and time-to-value are what you actually measure yourself on * Comfortable owning customer health and escalating risks early Builder Mindset * You'll join a small and scrappy team at Speckle, so you need to be comfortable with the building process, not just following it * Brings structure to ambiguity without waiting for someone else to create it * Has an opinion about what good customer onboarding looks like and is prepared to build it * Shape the role: You won't be executing someone else's playbook; you'll help write it! * Work with innovators: Our customers are pushing the boundaries of what's possible with AEC data. * Real impact: Your work directly influences our growth and the industry's transformation. * Learn constantly: You'll be exposed to cutting-edge workflows, automation, and how leading firms are preparing for the future. * Remote-first culture: Work from anywhere with a team that values autonomy and trust. * Competitive compensation: Base salary + uncapped commission + generous equity. * Generous vacation policy: So you can disconnect and recharge. * In-person collaboration: We believe in the value of in-person collaboration, with frequent in-person working sessions and an annual all-company retreat * We're backed by highly accomplished venture firms that believe in us and our mission! * Speckle has a large, established user community and strong brand recognition across the AEC industry We celebrate our truly diverse and inclusive company culture and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Apiiro is a fast-growing startup at the forefront of application security. Our cutting-edge platform is designed to help development teams build secure software quickly, enabling them to move faster while managing risks. As pioneers in the AppSec space, we’re shaping the future of secure software development in the AI era. If you're looking for an exciting opportunity to make a significant impact and grow with a passionate team, Apiiro is the place to be. What You’re About You are an outcome-driven strategist and trusted advisor who thrives on solving complex problems. You understand SDLC methodologies, development infrastructure, and application security tools, and can translate these into tangible business outcomes. You are incredibly organized, proactive, and able to balance multiple priorities while maintaining strong relationships with both technical teams and executive stakeholders. Qualifications • Strong understanding of SDLC & Infrastructure (Agile, Scrum, Waterfall, SCMs, CI/CD pipelines, DevSecOps processes, container registries), • Knowledge of Application Security tools (SAST, SCA, AI Security, secure supply chain, secrets detection, pen-testing, threat modeling, misconfiguration detection), • Experience driving measurable ASPM outcomes (risk reduction, adoption metrics, ROI), • Familiarity with next-gen security tools such as AI Agents, • Excellent communication and relationship-building skills What You Will Do • Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints., • Drive adoption and operationalization by orchestrating integrations, delivering enablement sessions, and accelerating time-to-first-value., • Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone-based planning., • Translate technical features into measurable business value, identify whitespace opportunities, and maximize platform adoption., • Serve as a trusted voice of the customer to Product and Engineering teams, influencing roadmap and service improvements., • Lead QBRs and EBRs, maintaining strong executive relationships and ensuring customer satisfaction. Key Responsibilities • Facilitate kickoff sessions and enforce program management rigor across all accounts., • Embed Apiiro into day-to-day workflows for engineering, DevOps, and security teams., • Build value-driven use cases demonstrating risk reduction, compliance readiness, and developer velocity., • Tune signal-to-noise ratio to maintain trust, including false positives, suppression, and deduplication., • Orchestrate escalations across cross-functional teams in war rooms with minimal disruption., • Maintain internal and customer-facing reusable assets. What We Stand For at Apiiro OneTeam, One Mission means we’re all in it together—tearing down walls, listening to every voice, and working as one to create real value for our customers. Striving for Greatness drives us to keep pushing forward, aiming higher, and staying resilient. We don’t believe in “good enough.” Own it, we take pride in what we do. We’re all about accountability, trust, and transparency, so we’re empowered to make a real impact. Customer-centric means our customers are at the heart of everything. We go beyond just meeting their needs; we build solutions that truly make a difference. These values keep us motivated to deliver the best for our customers and each other, every single day. If you're ready to join a team that's dedicated to transforming the future of app security, we’d love to hear from you. Apply now and let’s build the next generation of secure software together in the AI era!

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives, • Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams, • Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe, • Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success, • Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects, • Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production, • Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites Who You Are • 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth, • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills, • Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools, • Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas, • Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences, • "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets, • Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates, • Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques, • Experience applying machine learning or AI models in production fraud or authentication systems Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $174,700 - $218,400, • Premium: $189,000 - $236,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $108,375 - $232,200 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

The Company SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand—while unifying the management of all teams, vendors, and data in one place. We’re very proud to have products that are loved by our customers, resulting in us being listed as the ___. Senior Director of Customer Success SuperAnnotate is seeking a strategic and experienced Senior Director of Customer Success. This is a critical leadership role, responsible for scaling and evolving our customer success strategy, building a high-performing team, and delivering exceptional value to our enterprise software customers across cutting-edge AI domains—including large language models (LLM), computer vision (CV), and natural language processing (NLP). You will report directly to the executive team and partner cross-functionally with Product, Sales, Marketing, and Engineering to ensure our enterprise customers achieve their desired outcomes with SuperAnnotate. The ideal candidate is a strong leader with a customer-first mindset, exceptional communication skills, and a proven track record of building scalable success programs for enterprise accounts in B2B SaaS organizations. What You’ll Do- Define and execute the company’s Customer Success strategy in alignment with company goals, driving customer adoption, retention, and expansion.- Serve as a strategic advisor to key customers and executive stakeholders, ensuring they derive maximum value from SuperAnnotate's solutions.- Grow and expand existing accounts by deeply understanding customer pains, customer org structures, and our product. - Collaborate with Sales, Product, and Marketing to drive customer onboarding, training, renewals, and expansion efforts.- Develop and standardize key success metrics and use data to continuously improve performance.- Design and implement scalable customer programs such as QBRs, standardized onboarding, customer advisory boards, and others.- Build, lead, and mentor a high-performing team of US Based Customer Success Managers and related roles- Act as the voice of the customer, influencing product roadmap and company strategy.- Own forecasting and reporting on customer health, churn risk, and growth opportunities to the leadership team. What We’re Looking For- 8+ years of experience in Customer Success, Account Management, or related functions, with 3+ years in a senior leadership role.- Experience in B2B SaaS, preferably in AI/ML or developer-focused platforms.- Deep understanding of the AI/ML, Cloud, and Data ecosystem. - Strong understanding of Generative AI ecosystem and ML Platforms.- Strong ability to prospect into existing accounts, understand organizational structures, and identify areas for growth- Strong cross-functional collaboration skills with experience influencing at all levels of an organization.- Excellent communication, storytelling, and executive presentation skills.- Proven ability to scale teams, develop repeatable processes, and deliver measurable customer impact.- Bachelor's degree in Engineering, Computer Science, or a related field is a plus; MBA or advanced degree is also plus.- Nice to Have: Based in the Bay Area with the ability to work from the office 2-3 times per week. For candidates outside the area, monthly travel to the office is expected. Why SuperAnnotate?SuperAnnotate is a leading innovator in AI, LLMs, and data pipeline solutions for machine learning and generative AI. We provide best-in-class infrastructure for frontier model providers and empower enterprises to accelerate their AI initiatives. Our platform is highly rated on G2 and trusted by top AI-driven organizations.$160,000 - $200,000 a yearOnly shortlisted candidates will be contacted for an interview! What you'll have with us

Imagine a world where observability is... well, easy. That’s what we’re building at Dash0. We’re not just another observability company, we’re a team of passionate experts who are obsessed with making observability accessible and delightful for every developer. We are OpenTelemetry-native, ensuring seamless interoperability within modern observability ecosystems, and our “welcome present” to the OpenTelemetry community, OTelBin, a free editing, visualization, and validation tool for OpenTelemetry collector configurations, has been extremely well received. Our mission is to make Dash0 the best observability experience in the world, and we’re seeking driven talent to shape that journey and grow alongside us. The Opportunity As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our enterprise customers and prospects. You’ll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0’s technical capabilities in real-world environments. You’ll partner with sales and product teams to deliver high-impact Proofs of Concept (POCs), guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. What You’ll Do Technical Leadership * Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies. * Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations. * Develop and execute Proofs of Concept (POCs) that highlight Dash0’s differentiated technical capabilities. * Deliver engaging technical demos and presentations tailored to engineering and executive audiences. * Partner with Product Management to provide technical insights that influence roadmap and feature priorities. Customer and Field Engagement * Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice. * Participate in industry events, conferences, and webinars to represent Dash0 and showcase technical excellence. * Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design. Internal Enablement and Thought Leadership * Create and maintain reusable demo environments, reference architectures, and POC templates. * Mentor peers and internal teams on Dash0’s technical ecosystem and implementation patterns. * Contribute to technical content, including blog posts, talks, and documentation that drive community engagement and thought leadership. Who You Are Soft Skills * Technical Communication: You can explain complex observability concepts clearly to both engineers and decision-makers. * Problem Solving: You thrive on diagnosing and resolving technical challenges with creativity and precision. * Collaboration: You work seamlessly across Sales, Product, and Engineering teams to drive results. * Adaptability: You stay ahead of trends in observability, distributed systems, and open-source tooling. Hard Skills * Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing. * Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization. * Strong understanding of modern DevOps, SRE, and platform engineering practices. * Familiarity with CRM tools (Salesforce, HubSpot) for collaboration and pipeline visibility. * Data analysis and visualization using telemetry and product usage data. * Ability to create and execute technical demos, architectures, and POCs that prove business value. Location: US remote, business travel required Why You’ll Love Working at Dash0 * Competitive salary & commission structure * Equity participation * Collaborative and supportive team culture * Clear path for career growth and technical leadership

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Public Sector Solutions Architect, you'll be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value. In this role, you'll work closely with sales and cross-functional GitLab teams, provide technical guidance from first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing. With your TS/SCI with poly clearance and deep familiarity with government environments, you'll shape and execute strategies that build mindshare, expand GitLab usage, and establish long-term, trusted relationships across public sector accounts. • Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops., • Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments., • Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals., • Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption., • Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations., • Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging., • Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners., • Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for customers to improve their software delivery with GitLab., • Active TS/SCI clearance with polygraph and ability to meet all applicable government eligibility requirements as a United States Person., • Residing in the Washington, D.C. area and ability to travel for onsite engagement with public sector customers, based on business and customer needs., • Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design, • Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation, • Experience with cloud computing platforms and related technologies in regulated or security-conscious environments., • Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options., • Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams, • Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources. The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a group of trusted technical advisors who help government customers understand, evaluate, and adopt the GitLab DevSecOps platform. You'll work closely with account teams, Customer Success, and Product to support public sector organizations, with a particular focus on agencies that require TS/SCI with polygraph. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices. You'll help the team address unique public sector challenges such as security, compliance, and mission-critical software delivery, and contribute customer insights that shape our product direction. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $102,900 - $220,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Description: WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. Requirements: REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus., • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Unlimited PTO, • Paid holidays and sick time, • Health, vision, and dental insurance, • Life, short and long-term disability insurance

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Training product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue. You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. This position is fully remote with occasional travel to corporate office in Frisco, TX. Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX. Role & Responsibilities: • Help define the vision, strategy, and roadmap for Lexipol’s Training software solution within the context of the overall Lexipol portfolio, • Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base, • Manage and report progress on multiple roadmaps with competing resources, • Document product requirements and write clear user stories to keep the team aligned and focused, • Become a subject matter expert and trusted advisor for the Training product, specifically Lexipol’s FTO and Training Tracking software, • Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery, • Proactively identify, track, and clear risks and dependencies, • Follow a robust testing and release process for all deployments, • Scope and implement improvements and changes as required, • Ensure proper data collection and monitoring tools and dashboards are in place, • Communicate effectively with technical and non-technical stakeholders, • Ensure visibility of work and its status in our systems of record, • Conduct product update presentations and gather feedback and data on success metrics, • Ensure appropriate, regular cadence of communication across all stakeholders, • 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization, • 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert, • Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind, • Ability to effectively prioritize and organize work for self and others in a highly dynamic environment, • Technically proficient with a proven track record of working with engineering and non-technical teams alike, • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions, • Highly motivated, detailed individual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions, • Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization, • Experience designing and/or configuring front end and backend SaaS products, • Experience delivering API-based data integrations, • UI/UX skills for mockups and rapid prototyping, • Experience using JIRA and Confluence, • Familiarity with public safety a strong plus, • Experience with data analysis and algorithms a strong plus, • Experience with AI a strong plus, • Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP Key Performance Objectives:, • Help develop and own the Training product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the product, • Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives, • Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion pointsEmployee Value Proposition, • The Solutions Management team is a high-performance team focused on supporting public safety organizations with high quality training products to enable organizational success. What you do here matters., • This is a role with an opportunity to lead projects as a foundational member of our Solutions Management Learning team., • You will have the opportunity to hone your influence and collaboration skills across the company., • This role reports to the Director, Solutions Management, who will be your champion and offer mentorship to elevate your skills.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Targeting base salary of $110,000 plus annual bonus. About Lexipol Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-KD1

Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success. Our mission: Enable brick-and-mortar retailers to thrive in a digital world. Position Summary:Swiftly is looking for a customer success manager that will be focused on driving retailer outcomes, accelerating adoption, and ensuring long term partnerships that deliver measurable value. The Customer Success Manager (CSM) will own the post-sale relationship for a portfolio of grocery retailers. Serving as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. This role blends relationship management, operational execution, and data-driven insights. The CSM will work cross-functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. This is a hybrid role as a part of this book of business, this customer success manager will be available onsite for key customer work and strategy at least 3 days week. This will be 9-5pm in the offices in Modesto or Dublin, California. • Own the end-to-end post-implementation relationship for assigned retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer), • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive VOC feedback, delivery and outcome progress, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM/CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 3–6+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills—written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • Ability to be onsite at least 3 days a week in office in Modesto or Dublin, California, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.)

About AssistRx AssistRx is a market-leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence. Our solutions—including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)—power the end-to-end patient journey from prescription to therapy fulfillment. At AssistRx, we combine technology, domain expertise, and patient-centric design to deliver measurable outcomes for both patients and life sciences partners. About the Role We are seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities. This is a high-impact, domain-driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams. You will own the end-to-end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions. What You’ll Own Product Strategy & Domain Leadership • Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions, • Serve as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows, • Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges PAP / Free Goods Program Innovation • Design and optimize workflows for:, • Patient eligibility & enrollment, • Income verification & documentation management, • Free drug ordering, dispensing, and replenishment, • Compliance tracking and audit readiness (GxP / GDP awareness), • Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapy Customer & Market Insight • Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points, • Translate complex program requirements into scalable, configurable product solutions, • Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms Cross-Functional Execution • Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutions, • Ensure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirements, • Drive alignment across stakeholders in a highly matrixed environment Product Lifecycle Ownership • Own full lifecycle: discovery → requirements → build → launch → optimization, • Define KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilization, • Use data to continuously improve product performance and patient outcomes Client Engagement & Thought Leadership • Act as a trusted advisor to pharmaceutical clients, • Support implementations, workshops, and QBRs, • Translate product capabilities into clear business value and outcomes Execution Excellence • Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution, • Write high-quality user stories, acceptance criteria, and business requirements, • 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS, • Direct experience in life sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods / free drug dispensing workflows, • Strong understanding of Hub services (benefits verification, PA, copay, PAP), • Strong understanding of Specialty pharmacy and manufacturer ecosystems, • Experience working in regulated environments (HIPAA, GxP, GDP, etc.), • Proven ability to translate complex operational workflows into scalable product solutions, • Strong stakeholder management and client-facing experience, • Experience working in Agile/Scrum environments Preferred Qualifications • Experience with Pharmaceutical manufacturers or hub service providers, • Experience with Specialty pharmacies or distribution networks, • Familiarity with EMR/EHR integrations, claims data, and patient-level data workflows, • Familiarity with FHIR / HL7 interoperability standards, • Experience with Digital patient engagement tools (apps, portals, messaging), • Experience with Outcomes reporting and analytics dashboards, • Experience with Automation or AI-driven workflow optimization, • MBA or advanced degree in healthcare, business, or life sciences Why This Role Stands Out • Own a mission-critical product area directly impacting patient access to therapy, • Work at the intersection of technology, healthcare, and real-world patient outcomes, • Influence strategy with top pharmaceutical manufacturers, • Solve complex, meaningful problems in affordability and access, • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Opportunity to impact patient outcomes through data-driven healthcare technology., • Collaborative and mission-driven culture that values innovation and continuous learning., • Access to cutting-edge cloud technologies and modern data engineering tools., • Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with some of our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Pacific Time Zone. What you’ll do: * Lead strategic relationships with commercial customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 4+ years of experience in security, compliance (GRC), or identity and access management, supporting commercial or enterprise customers or programs. (Required) * 6+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on commercial or enterprise engagement and long-term customer value. (Required) * Proven success managing complex relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $152,000 - $187,700 Tier 2: $136,800 - $168,900 Tier 3: $121,600 - $150,200 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

About Digibee Digibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require specialized integration experts, Digibee lets every developer quickly build, test, deploy, govern, and monitor integrations across on-premise and cloud environments using a simple but powerful low-code interface. Founded in São Paulo, Brazil, in 2017 and headquartered in Weston, Florida, our team is widely distributed throughout the Americas. In May of 2023, Digibee closed a Series B funding round of $60 million that is intended to drive our expansion in the United States. About the role We’re looking for a hardworking, driven individual with superb energy, passion, and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. On a typical day, you will… • New Business Development: Identify and target potential customers within the US. Generate leads through various channels, including cold calling, networking events, industry conferences, and referrals. Drive the entire sales process from prospecting to closing deals., • Consultative Selling: Understand customer integration needs, challenges, and pain points. Conduct thorough discovery sessions to gather requirements and propose tailored solutions utilizing Digibee's iPaaS platform. Position the platform's features, benefits, and competitive advantages to address customer needs effectively., • Relationship Building: Cultivate strong relationships with key stakeholders, including C-level executives, IT managers, and integration architects. Act as a trusted advisor, understanding their business objectives, and providing strategic guidance on leveraging Digibee's iPaaS platform to achieve integration success., • Sales Presentations and Demonstrations: Deliver compelling sales presentations and product demonstrations to showcase the capabilities of Digibee's iPaaS platform. Highlight its integration, scalability, security, and time-to-market advantages, tailored to each customer's specific requirements., • Proposal Development and Negotiation: Prepare and present proposals, including pricing, terms, and service agreements. Collaborate with internal teams, such as Solution Architects and Product Managers, to ensure accurate and competitive proposals. Negotiate contracts and close deals in a timely manner., • Sales Pipeline Management: Effectively manage and track sales opportunities in the CRM system. Forecast sales projections, monitor the sales pipeline, and provide regular reports to sales management. Continuously update and maintain customer information and activities in the CRM., • Market and Competitive Analysis: Stay up-to-date with industry trends, competitor offerings, and market dynamics related to iPaaS and integration solutions. Leverage this knowledge to position Digibee's iPaaS platform effectively and differentiate it from competitors., • Relevant experience in quota-carrying in a fast-paced and competitive market with a focus on closing net new logos, • Previous experience in enterprise software sales, preferably in the iPaaS or integration space., • Strong understanding of integration concepts, APIs, and cloud technologies., • Proven track record of meeting or exceeding sales targets., • Demonstrated ability to open new accounts and run a complex sales process, • Excellent communication, presentation, and negotiation skills., • Self-motivated, goal-oriented, and able to work independently., • Ability to build and maintain strong customer relationships. Location United States / Remote Our culture We believe in a highly collaborative work environment in order to foster constant development and exchange between teams. We encourage learning, sharing knowledge, and using new technologies to create disruptive ideas - we want to create something great together! At Digibee, we know it's our people who make the difference. We embrace and value diversity and are dedicated to encouraging a supportive and respectful culture in our community. We are interested in every qualified candidate eligible to work remotely in the country of this job posting. However, we are not able to sponsor visas for this position.

Covalent is a workforce operations platform built for complex manufacturers. We help aerospace, defense, automotive, and industrial enterprises train, qualify, deploy, and optimize frontline labor at scale. Our software enables manufacturers to digitize workforce capability management, improve workforce readiness, and make better labor decisions using real operational data. Covalent is trusted by leading global manufacturers to connect workforce capability with production execution—turning workforce data into a strategic operational asset. We are a profitable, growing SaaS company serving some of the world’s most sophisticated manufacturing organizations, and we are building the category-defining platform for workforce operations. As a Customer Success Manager of our Commercial business, you will own a portfolio of smaller, but strategically important accounts. You’ll be the primary driver of adoption, growth, and customer outcomes. This role is ideal for someone who loves autonomy, solving problems, and moving fast. This is not a reactive support role. We’re looking for someone who can: • Spot issues before they become problems, • Dig into data to validate customer sentiment, • Drive adoption and usage across accounts, • Own and grow a book of Commercial accounts end-to-end, • Monitor account health and usage metrics, taking proactive action, • Identify churn risks early and implement mitigation plans, • Conduct training and adoption sessions, • Partner with Sales, Implementation, and Product to solve customer problems, • Maintain accurate documentation, notes, and account visibility, • Identify and drive opportunities for upsell or expansion, • Accountable for renewal outcomes by maximizing customer value realization, engagement, and long term growth, • Serve as a trusted advisor for your Commercial clients, • Customers are actively using the product and achieving measurable results, • You’re proactive: problems are addressed before escalation, • You have identified and deliver on value drivers outlined by the customer through the sales process, • Accounts are well-documented, with clear internal visibility, • You are driving Commercial growth through adoption, retention, and expansion, • Customers trust you as their go-to resource, • Maintain and grow a book of business, consistently achieving 100%+ NRR, • 3+ years in a customer-facing role at a technology company, • Experience owning your own book of business, ideally in Commercial or startup environments, • Track record of solving problems independently and driving results, • Strong communication skills-clear, confident, and persuasive, • Highly organized with strong attention to detail, • Comfortable working with ambiguity and defining your own processes, • Self-starter who thrives in a fast-moving, scrappy environment, • Experience with tools like Zendesk, Jira, or analytics platforms, • Previous experience in SaaS, • Knowledge and work history within the manufacturing or industrial markets You’ll have real ownership, direct customer impact, and the opportunity to help shape how Customer Success scales in a growing company. This is a chance to work with a strong team, serve respected industrial brands, and build your career inside a category-defining software platform with significant growth ahead. • Becoming an early contributor to a growing customer organization in a high-growth startup, • Working with company leadership and a highly collaborative cross-functional team, • Opportunities for professional development and career growth, • Competitive base salary & benefits, • Fully remote work environment, • Home office stipend and Learning & Development program

Job Title: Federal Busieness Development Executive (Federal / GovCon Business) Company: Virtual Technologies Group (VTG) Location: MD / DC / NoVa area Travel: 10%-25% Position Type: Full-Time Compensation Range: $120k - $140k base salary, OTE $200k+ Company Overview: Virtual Technologies Group (VTG) is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview: The Federal Sales Executive will play a crucial role in driving revenue growth for VTG by identifying and pursuing new business opportunities in the federal and government contracting space. This is a high-activity, "hunter" role designed for individuals who thrive in a structured, performance-driven environment. Through strategic prospecting, lead generation, and relationship building, the Federal Sales Executive will contribute significantly to expanding our client base and will sell the full suite of VTG’s products and service offerings, with a focus on application development, cyber security, cloud engineer and systems engineering. The right candidate will possess a strong understanding of the complex lifecycle of federal procurement, labor categories, various clearance designations, etc. and will be able to leverage existing relationships in the federal space to help VTG win new business and secure new contracts. Extensive experience selling Professional IT Services and IT Staffing within the Federal Government space in the Greater Washington, DC area is a must. Day-To-Day Duties and Responsibilities: Lead Generation & Prospecting: • Activity-Driven Growth: Maintain a consistent, high-volume cadence of outbound activity. We have clear expectations for daily/weekly calls, emails, and LinkedIn outreach to ensure a steady flow of new prospects., • Meeting Generation: Successfully convert cold outreach into qualified discovery meetings and presentations., • Opportunity Creation: Consistently identify and qualify new sales opportunities to meet monthly and quarterly pipeline requirements., • Conduct needs assessments and develop tailored proposals to address client requirements., • Deliver compelling presentations to prospective clients, showcasing VTG's value proposition., • Negotiate and close deals, ensuring mutually beneficial agreements., • Build and maintain strong relationships with key decision-makers at prospective client organizations., • Act as a trusted advisor to clients, providing expert guidance on IT solutions., • Accountability: Accurately track all activities and pipeline stages within VTG’s CRM to provide transparent forecasting., • Prepare regular sales reports and presentations for management., • Collaborate with internal teams, including marketing, sales engineering, and technical support, to ensure successful project delivery., • Bachelor's degree in business, marketing, IT political science or related field; or equivalent military experience in a communications or technical capacity., • Experience: 3+ years of experience in Federal Technical Staffing, Recruiting, or Business Development specifically within the Washington D.C./NoVA corridor, with a focus on new logo acquisition in the federal government space, • Industry Knowledge: A foundational understanding of federal procurement vehicles (GSA Schedules, SEWP, STARS III) and the difference between Prime and Subcontracting relationships., • Technical Literacy: Ability to distinguish between core technical roles and technologies, such as the difference between a Cloud Engineer and a Cybersecurity Analyst, and an understanding of AWS/Azure cloud environments. The ability to speak to technical stakeholders at a high level is critically important., • Communication: Proven ability to "cold-start" relationships with Program Managers and Capture Managers at mid-tier and large-scale System Integrators., • Clearance Familiarity: A solid grasp of the federal clearance process (Secret, TS/SCI, Polygraphs) and how they impact labor rates and project timelines., • Proven ability to work and thrive in an environment with defined activity expectations (calls, emails, and meetings)., • Excellent communication, presentation, and negotiation skills., • Prior experience as a Capture Manager or Technical Recruiter who has successfully transitioned into a hunter-style sales role., • Active Network: An existing, warm network of contacts within federal agencies (e.g., DOD, DHS, HHS) or "Big 5" System Integrators., • Subject Matter Expertise: Deep knowledge of CMMC (Cybersecurity Maturity Model Certification) and NIST compliance standards, with the ability to lead high-level security conversations., • Certifications: Professional certifications such as APMP (Association of Record for Bid, Proposal, and Capture) or basic technical certifications (e.g., AWS Cloud Practitioner)., • A documented track record of helping a firm secure a spot on a major IDIQ or winning a task order valued at $5M+. Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact ___.

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! About SafetyCulture Care SafetyCulture Care is an innovative insurance underwriting agency committed to empowering businesses to navigate risk effectively and foster resilient operations. Our mission is to partner with our valued brokers and insureds, providing not just comprehensive commercial insurance solutions, but also a leading-edge platform that enables proactive risk reduction, enhances workplace safety, and drives operational excellence. We believe in harnessing technology to give businesses the visibility and tools needed to build safer, more sustainable futures. The Opportunity An exciting opportunity has arisen for a dedicated Customer Success Manager to join our Risk Solutions team. This pivotal role is all about building strong partnerships with our insurance brokers and their commercial customers (our insureds), guiding them to deeply adopt and leverage our platform. Your ultimate goal will be to demonstrate how our solutions directly contribute to reducing their risk exposures, improving their safety outcomes, and building better, more resilient businesses. As a trusted advisor, you will be instrumental in translating business objectives into practical platform strategies, ensuring our partners and insureds achieve measurable value throughout their lifecycle with SafetyCulture Care. You will be a vital link, advocating for their needs within our internal teams and educating them on best practices, new features, and the evolving capabilities of our platform. Your commitment will inspire users to champion SafetyCulture as a cornerstone of their risk management strategy. Our Customer Success Managers are central to driving the adoption, retention, and advocacy of our platform, directly contributing to SafetyCulture Care's growth. You will work towards key metrics such as platform engagement, usage expansion, and customer retention, while consistently delivering seamless and positive experiences. Your insights will be crucial in informing continuous improvement initiatives across our services. • Portfolio Management: Proactively manage a dedicated portfolio of insurance brokers and their commercial insureds, with the objective of driving deep platform activation, engagement, and consistent usage for risk reduction., • Strategic Partnership: Collaborate closely with brokers and insureds to understand their current and future business goals, risk challenges, and operational roadblocks, translating these into actionable strategies that leverage our SafetyCulture platform., • Cross-Functional Collaboration: Work dynamically with internal stakeholders including our Underwriters, Risk Engineers, Risk Surveyors, Claims Professionals, and the broader SafetyCulture product and support teams to ensure a unified approach to customer success and feedback integration., • Broker Enablement: Support brokers in understanding and articulating the value proposition of our risk solutions platform to their clients, empowering them to offer enhanced services., • Platform Expertise: Become a subject matter expert on the SafetyCulture platform, providing expert advice, best practices, and training to both brokers and insureds to maximize their risk mitigation efforts., • Value Realisation: Demonstrate the tangible ROI of platform adoption, such as reduced incident rates, improved compliance scores, and enhanced risk profiles for underwriting consideration., • Advocacy & Feedback: Serve as the voice of the customer and broker internally, providing constructive feedback to influence our product roadmap and service offerings, ensuring continuous relevance and driving adoption and retention., • Relationship Building: Cultivate strong, lasting relationships with key stakeholders across broking houses and insured businesses., • Growth & Retention: Collaborate with our underwriting and broker relations teams to identify opportunities for expansion within existing accounts and ensure seamless renewals., • Customer Success Acumen: Demonstrable experience working in a customer-facing role (e.g., Customer Success, Account Management, or Relationship Management), with a proven ability to drive engagement, adoption, and advocacy among customers., • Insurance/Risk Background: A solid understanding or direct experience within the Australian insurance industry, risk management, or a related field (e.g., WHS, property, casualty, workers' compensation)., • Technological Aptitude: Curious about technology and product solutions, with the ability to quickly become a subject matter expert on our platform and articulate its value for risk reduction., • Data-Driven Approach: Proven ability to leverage data and insights (through CRM, dashboards, or other tools) to inform and execute strategies that encourage product adoption and demonstrate value., • Commercial Mindset: Commercially astute, able to identify opportunities that drive mutual value for both customers/brokers and the business., • Communication & Influence: Strong persuasion, presentation, and active listening skills, with the ability to communicate effectively and build rapport up and down an organisation, from frontline workers to senior executives., • Adaptability: Enjoy working in a dynamic and fast-paced environment, with the ability to easily adapt to changes in roles and responsibilities., • Passion for People: Genuine passion for building lasting relationships with customers, brokers, and colleagues., • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies., • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events

Senior Account Executive Location: Remote, USA Rebrandly does not sponsor work authorization needs; candidates must have proper work authorization to work in the United States, without sponsorship. Compensation: $160,000-$175,000 USD OTE (50/50 split) Level: Senior IC About Rebrandly Rebrandly is the leading platform for branded link management, helping businesses create, track, and optimize their branded short links. We empower companies to strengthen their brand presence across all digital touchpoints while gaining valuable insights into their link performance and audience engagement. Rebrandly is a fully remote company with employees in the US and Europe. Our diverse and global team serves tens of thousands of customers in over 30 countries. Our platform is trusted by millions of users and global brands worldwide, including Versace, Toyota, PayPal, and Zillow. The Role We're seeking an ambitious and results-driven Senior Account Executive to join our growing sales team. In this role, you'll be responsible for driving revenue growth by identifying, qualifying, and closing new business opportunities with mid-market and enterprise clients. You'll work closely with marketing, customer success, support, and product teams to deliver solutions that help brands maximize their digital presence through custom branded links. What You'll Do Sales & Revenue Generation Own the full sales cycle from initial contact through contract negotiation and close, managing a pipeline of qualified opportunities worth $500K+ in annual recurring revenue. Consistently meet or exceed quarterly and annual sales quotas while maintaining accurate forecasting in our CRM. Relationship Building Develop strong relationships with key decision-makers, including marketing directors, CMOs, digital marketing managers, and IT stakeholders. Understand each prospect's unique business challenges, goals, and technical requirements. Serve as a trusted advisor by demonstrating how Rebrandly's link management, analytics, and branded domain capabilities can drive measurable business outcomes. Product Expertise Become a subject matter expert on Rebrandly's platform, including features like custom domains, link retargeting, dynamic routing, workspace management, and analytics. Articulate complex technical concepts in business terms and conduct compelling product demonstrations tailored to each prospect's use case. Stay current on product updates, competitive landscape, and industry trends in link management and marketing technology. Collaboration & Strategy Work closely with customer success to ensure smooth handoffs and successful customer onboarding. Provide valuable market feedback to product and marketing teams to help shape the product roadmap and positioning. Collaborate with fellow account executives to share best practices and contribute to a high-performing sales culture. What You'll Bring Experience & Track Record 3+ years of B2B SaaS sales experience with at least 2 years in a closing role. Proven track record of consistently exceeding sales quotas in a fast-paced environment. Experience selling marketing technology (martech), analytics platforms, or developer tools strongly preferred. Demonstrated success managing complex sales cycles with multiple stakeholders. Sales Skills Exceptional discovery and qualification skills with the ability to uncover pain points and business objectives. Strong presentation and demonstration capabilities with the confidence to present to C-level executives. Skilled negotiator who can navigate procurement processes and close deals efficiently. Experience with consultative, solution-oriented selling methodologies (MEDDPIC). Technical Aptitude Comfortable discussing technical concepts, including APIs, domains, DNS, and integrations. Ability to understand and articulate how Rebrandly fits into a customer's marketing technology stack. Quick learner who can master new product features and translate them into customer value. Actively using AI daily. Personal Attributes Self-motivated and competitive with an entrepreneurial mindset. Excellent communication skills, both written and verbal. Strong organizational skills with meticulous attention to detail. Resilient and adaptable in the face of challenges. Team player who thrives in a collaborative environment while taking ownership of individual results. Requirements • 3+ years of B2B SaaS closing sales experience, • Proven track record of meeting/exceeding $500K+ annual quotas, • Experience with Salesforce or similar CRM platforms, • Excellent written and verbal communication skills, • Ability to travel up to 30% for customer meetings and industry events Nice to Have • Experience selling to marketing, communications, or brand management teams, • Knowledge of link management, URL shortening, or digital marketing analytics, • Existing network of relationships within the marketing technology space, • Experience with product-led growth sales motions Why Join Our Team: • Rebrandly provides its full-time US employees with comprehensive benefits, including:, • Uncapped, flexible PTO, • Enjoy your birthday off as a floating holiday, • Company winter holiday closure the week between Dec 25- Jan 01, • Medical, Dental, and Vision health insurance plans with 90% company contribution towards premiums for both employees and dependents, • Supplemental company-paid benefits include STD, LTD, Life and AD&D Insurance, OneMedical membership, and Talkspace, • HSA, FSA, and supplemental life insurance options available, • Roth and Traditional 401(k) plans with company match, • Professional development budget for continued learning, • Fully remote work environment with flexible hours, • Collaborative team culture with significant autonomy and ownership, • Opportunity to make a direct impact on company growth and customer success Rebrandly is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most. Battle Road Digital, part of Onebrief, applies state-of-the-art innovations and experience from the video game industry to build the future of simulations, modeling, and operations with AtomEngine – our proprietary cloud-based game engine that’s making the world playable. As a Customer Success Engineer, you will ensure customers succeed with AtomEngine by directly extending and adapting the platform to meet their technical and operational needs. Sitting at the intersection of customer success and engineering, this role focuses on developing custom integrations, extensions, and workflows using the AtomEngine ModKit. In this role, you will work hands-on with customer scenarios, data, and environments—writing code, configuring systems, and validating solutions alongside customer teams. You will partner closely with Product, Engineering, and Customer Success peers to ensure customer-driven extensions align with platform direction, while also feeding real-world insights back into the core product. * Serve as the technical interface and escalation point for complex customer issues requiring code-level investigation or intervention * Design, develop, and maintain custom extensions, integrations, and workflows using the AtomEngine ModKit to meet customer-specific requirements * Work directly with customer teams to design, implement, and validate new ModKit features, while ensuring solutions remain maintainable and compatible across platform releases * Develop deep mastery of AtomEngine, becoming a subject matter expert able to confidently teach, demo, and guide customers through advanced workflows. * Partner with Customer Success and Account teams to support adoption and long-term customer success, contributing technical insight where it matters most * Advocate for customer needs internally, translating real-world use cases into clear, actionable input for Product and Engineering teams * Act as a trusted technical advisor, helping customers operationalize AtomEngine within their existing workflows and environments * 3+ years of professional experience in a software engineering, solutions engineering, or technical customer-facing role involving hands-on development * Demonstrated experience writing and maintaining production-quality code, including extending existing frameworks, SDKs, or plugin systems * Proficiency in at least one general-purpose programming language used for application or game-adjacent development (e.g., C#, Python, C++, or similar) * Strong understanding of software design principles, with an emphasis on modularity, maintainability, and backward compatibility * Comfort working with customers face-to-face to debug, iterate, and validate solutions in real-world environments * Clear written and verbal communication skills, especially when explaining technical concepts to mixed technical and non-technical audiences * Willingness and ability to travel periodically to customer sites for onboarding, workshops, and hands-on technical collaboration * Self-directed and effective in fast-moving, ambiguous environments, balancing customer urgency with sound technical judgment * Due to federal contract requirements, U.S. Citizenship is mandatory for this position. Preferred Qualifications * Active Secret or Top-Secret security clearance * Prior military experience Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Post Closing Specialist is responsible for resolving routine and complex post-closing escalations in a timely, accurate, and compliant manner. This role requires strong analytical skills, attention to detail, and the ability to navigate loan-level changes while ensuring adherence to investor and agency guidelines. This role requires excellent customer service skills, the ability to build collaborative cross-functional relationships, and communicates clearly and professionally and exhibits a strong sense of ownership. • Post-Funding Loan Modifications, • Review and process post-funding loan modification requests, including removal of creditor payoffs and resolution of short-funding issues., • Facilitate the re-approval process, including running DU/LPA as needed and validating guideline compliance (GSE, FHA, VA)., • Collaborate with internal departments to evaluate risk and impact of requested changes., • Ensure all loan-level changes are thoroughly documented, including rationale, approvals obtained, and final resolution., • Respond to escalations within expected service level agreements while maintaining accuracy and compliance standards., • Post-Funding Refunds & Title Coordination, • Partner with title companies to manage and direct post-funding refunds., • Determine how to administer post-funding refunds., • Ensure accurate documentation and processing of all refund transactions. - Communicate clearly with stakeholders regarding status and resolution., • Departmental Coverage & Support, • Provide cross-functional coverage within the Post Close department., • Support departmental workflow to ensure service levels and maintained., • 4-6 years relevant Mortgage experience, • Manage time, prioritize competing tasks, and work independently in a fast-paced environment., • Experience running Loan Product Advisor (LPA) and Desktop Underwriter (DU), along with a strong understanding of GSE, FHA, and VA guidelines, is required., • Prior experience in loan processing, underwriting, or post-closing operations is highly preferred., • Strong attention to detail., • Ability to meet rigorous deadlines., • Excellent written and oral communication skills, • Able to work independently and support a team atmosphere., • Proficiency with all MS Office applications (Word, Excel, Outlook, etc.), • Encompass experience a plus.

As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Description Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMP to automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is based in Tennessee with approximately 20% scheduled regional travel to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities • Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 50% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 50% of your leads from your own outbound hunting., • Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan!, • Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary., • Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues., • Identify decision makers and establish relationships with key players to generate interest and close deals., • Document daily sales activity and communicate information regarding prospects and opportunities via Salesforce.com., • You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Primary Work Location: remote from your home address in the Nashville, TN regional area Start Date: Immediately Type: Full-time employment Department: Sales Why Join PCS? PCS Software, Inc. is the perfect combination of a fun work environment that rewards your demanding work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your challenging work and values your talented contributions. PCS Software, Inc. is also considered one of the best places to work because of our competitive compensation plans, comprehensive benefits plan with options for medical, dental, and vision premiums for you and your dependents, 401k with a 4% match, unlimited PTO package, optional term life insurance and disability insurance, a truly creative and fun working environment, paid training and development opportunities, employee recognition programs, and amazing opportunities for career growth and personal development, not to mention a chance to work with some of the best coworkers you will ever meet! Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship is provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Requirements Qualifications • 5+ years of direct and inside sales experience with small and medium transportation business focus., • 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns., • B2B phone sales experience required., • 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience., • CRM experience, preferrably, Salesforce., • Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back., • Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out., • Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training.

Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. Credo AI has built a pioneering platform for context-driven AI governance, AI risk assessment and compliance (to regulations like the EU AI Act and standards like NIST AI RMF, ISO 42001 etc) to ensure compliant, fair, and auditable development and use of AI. Our goal is to move responsible AI development from an “ethical” choice to an obvious one-by ensuring AI’s benefits are universally accessible while addressing the full spectrum of its risks. We aim to do this both by making it easier for organizations to integrate responsible AI Governance practices into their AI development and by collaborating with regulators/policymakers to set up appropriate ecosystem incentives. Founded in 2020, Credo AI has been recognized as a one of the ___ by Fast Company, a ___ by the World Economic Forum, named to the CBInsights' ___ and World's Most Promising Startups list, and included in Fast Company’s ___ and ___ by Madrona, Goldman Sachs, Microsoft and Pitchbook. As a Customer Success Manager at Credo AI, you will guide customers in the enterprise-wide adoption of the Credo AI Governance Platform. You will lead account and project management through the lifecycle, drive platform adoption across teams, and ensure customers realize long-term value. As a trusted advisor and primary point of contact, you will align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes. * Lead enterprise-wide adoption of the Credo AI Governance Platform; by managing projects and coordinating with internal teams to ensure successful and timely delivery. * Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, leading business reviews, managing retention, supporting renewal and expansion, and driving advocacy. * Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value. * Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth. * You have 5+ years of experience in enterprise Customer Success, Account Management, or Implementation roles within B2B SaaS companies, with a track record of managing and growing large accounts. * You bring strong project management skills and have successfully led multiple concurrent customer engagements. * You are an excellent communicator who can articulate complex concepts to both technical and non-technical audiences and advocate effectively for customer needs. * You work well across functions and can align teams including Sales, Product, and Engineering to support customer success. * AI fluency or willingness to learn is a requirement. * Prior work in a startup environment managing Fortune 500 customers. * Experience implementing GRC software. * Familiarity with AI governance frameworks and operationalizing governance workflows. * Ability to support US time zone hours (EST or CST) While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values. Credo AI Benefits & Perks * Competitive Salary and Equity * Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home. * Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups. * Unlimited PTO: Credo AI has unlimited time off to support our employees * Generous Parental Leave: We offer up to 12 weeks of paid parental leave. * 401(k) plan for employees (US only)

Who we’re looking for We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our SMB Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion. What you’ll be doing You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand our customers’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your customers, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. The primary responsibilities of our next SMB Construction Success Manager will be to: • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform., • Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows., • Develop relationships with our small and medium-sized customer accounts, doing proactive outreach to help uncover pain points, and discover opportunities to help them get more value out of Fieldwire., • Conduct web-based training(s) and demonstrations to educate clients on Fieldwire., • Identify customer issues and communicate feedback to our product team for product improvements., • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: • 1+ years of professional construction industry experience, preferably with a combination of field and office management roles, • Excellent presentation and communication skills, • Self-motivated and highly organized, with strong time management skills, • Diplomacy and patience when working through customer issues, • Comfortable communicating with anyone, from foremen to senior-level managers, • A basic understanding of construction process from design to completion, • A general understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget, • Ability to creatively brainstorm unique solutions to client issues relevant to their needs, • Desire to learn in a dynamic startup environment About The Team The Construction team consists of construction professionals from different sectors of the construction field. We know what you're thinking - do I want to work in a completely different industry? It’s different, but not that different. Our team talks to construction professionals across the globe, gaining an in-depth understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We’re dreamers building tools to revolutionize how our old jobs get done; if you’re ready to use your industry knowledge to change the game for your old teammates, then we’d love for you to join our crew! Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Compensation: The estimated pay ranges for this role are as follows: $75,600 - $98,979 The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. Where is the job located? This role is fully remote within the US. Our office is located right off of Embarcadero BART station, a few blocks away. Easily accessible by all forms of public transportation. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

• Flexible position with option to work In-person (in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY) or fully remote, • Large equity stake + competitive salary + benefits, • Will work directly with the VP build the CS function from ground up, • Full-cycle customer success including onboarding, implementation, expansion, and retention, • You have knowledge, experience and/or interest in working with and for customer marketing/advocacy teams, product marketers, and content marketers, • You are passionate about evangelizing the customer marketing/product marketing space, • You are empathetic and highly driven to make customers successful, • You understand how customer pain points can help drive product development and business growth, • You have excellent project management and communication skills, and are confident juggling many high priority customers, • You’re highly adaptable, easily acclimating to a growing startup environment, • You have a growth mindset and view setbacks as learning opportunities, not failures, • You’re excited to create, shape and improve new processes and workflows, • You've built Customer Success/Account Management playbooks or processes in both 1:1 and 1:many motions, • You’ve led onboarding, implementation, and renewal conversations with enterprise clients - you understand how to liaise /project manage with both C-levels and entry-level employees alike, • Be the primary point of contact for new customer implementations, including managing various stakeholders, client expectations, scope, and success criteria, • Drive onboarding by running training sessions for end users across marketing, sales enablement, and content to ensure they see maximum value out of UserEvidence, • Learn the product inside and out to be a trusted advisor to our customers, • Drive adoption, retention, and expansion for existing client base, • Identify new expansion and cross-sell/upsell opportunities, partner with Sales counterparts to close renewal deals, • Proactively identify customers who aren’t maximizing their usage and create action plans to reach success, • Find repeatability in processes and build documentation to help scale the CS/AM function, • Build self-serve materials (help articles, video tutorials, and more), • 3-5 years experience in a customer-facing role, ideally in a B2B SaaS startup environment, • Experience defining and executing on end-to-end customer success strategies (implementation/kickoff, project management, engaging/reengaging stakeholders, identifying/mitigating churn risk), • Strong presentation skills - ability to command a room of C-levels and ICs alike, • Strong empathy and ability to connect with others and understand their situation, • Intellectual curiosity - you have the ability to create, understand systems, and experiment/tinker to figure out better ways of doing things, • Competitive comp, bonus, and equity plans, • Flexibility to ber in person (in San Luis Obispo, Nashville, Denver, SLC, Jackson Hole) or fully remote, • Health+Dental+Vision Insurance for you (and any dependents), • Incredible training and career growth opportunity

About the Company Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. About Armada Armada delivers sovereign, mission-ready AI infrastructure designed to operate where traditional cloud and centralized data center models cannot. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable secure, resilient AI operations across classified, regulated, and mission-critical environments, supporting defense, intelligence, energy, and industrial enterprises. The Americas and US Federal markets are strategic priorities for Armada. Customers across defense, intelligence, civilian agencies, and enterprise sectors require infrastructure that meets the highest standards for security, compliance, resilience, and operational control. This role ensures Armada’s platform is successfully deployed, adopted, and operated across both FedRAMP-regulated and classified environments as well as commercial enterprise customers throughout the Americas. Role Overview The Senior Director of Customer Success & Delivery for Americas & US Federal leads Armada’s post-sales organization across the region, ensuring successful deployment, operational excellence, and long-term customer value realization. This role owns the full post-award lifecycle, from onboarding and deployment through production operations, customer success, and expansion. The Senior Director leads teams of Technical Account Managers, Forward Deploy Engineers, and Mission Success Engineers responsible for delivering Armada’s AI infrastructure platform in complex enterprise and federal environments. The position combines delivery leadership, technical credibility, and executive customer engagement to ensure Armada becomes a trusted long-term partner to mission owners and enterprise leaders. Success is measured by customer adoption, mission outcomes delivered, operational stability, renewals, and platform expansion across the Americas. Key Responsibilities Regional Customer Success & Delivery Leadership • Own Customer Success and Delivery outcomes across US Federal and Americas enterprise customers, • Define and operate a regional post-sales model aligned with both commercial enterprise requirements and federal security frameworks, • Translate customer mission and business objectives into structured success plans, milestones, and measurable outcomes, • Drive long-term retention, expansion, and platform adoption through consistent execution and customer trust Deployment and Operational Execution • Own the post-award lifecycle from contract execution through deployment, activation, and steady-state operations, • Ensure rapid time-to-value for AI workloads deployed on Armada’s edge infrastructure platform, • Lead delivery governance across hardware, networking, platform infrastructure, and AI workload readiness, • Establish repeatable deployment playbooks, delivery processes, and operational runbooks suitable for both enterprise and government environments Federal Security, Compliance & Accreditation • Lead deployments operating under FedRAMP Moderate and High environments and classified infrastructure requirements, • Partner with federal security and compliance teams on ATO processes, continuous monitoring, and audit readiness, • Ensure deployments align with NIST 800-53 controls, federal risk management frameworks, and agency-specific security requirements, • Serve as the senior escalation authority for accreditation, compliance, and security-related concerns, • Maintain strict adherence to clearance protocols, need-to-know requirements, and operational security standards Executive Stakeholder Engagement • Build trusted advisor relationships with senior government officials, enterprise executives, and mission leaders, • Lead executive program reviews and operational governance sessions focused on mission impact, system reliability, and roadmap alignment, • Communicate value in terms of mission effectiveness, operational resilience, and measurable business outcomes, • Maintain credibility in high-stakes, sensitive operational environments Adoption, Expansion & Platform Growth • Drive adoption of Atlas, Galleon with AEP, and Leviathan AI Factory deployments integrated with Bridge GPU-as-a-Service, • Support transitions from pilot environments to full production deployments, • Identify opportunities to expand deployments into additional agencies, regions, or enterprise programs, • Partner closely with Sales and Capture teams to drive expansion while preserving strong post-award trust Customer Health and Risk Management • Define and monitor customer health indicators tied to mission success, platform adoption, and operational stability, • Identify risks early and drive cross-functional resolution across engineering, product, and security teams, • Lead executive-level escalations and crisis management when required Team Leadership & Organizational Development Build and scale a regional Customer Success organization across the Americas Recruit and develop teams including: • Technical Account Managers, • Forward Deploy Engineers, • Mission Success Engineers, • Customer Success leaders Create a culture of accountability, discretion, and mission-first execution Ensure teams operate in compliance with federal security requirements and enterprise governance standards Cross-functional Leadership inside Armada • Partner closely with Product, Engineering, Security, Compliance, and Government Programs teams, • Represent the voice of Americas customers in product roadmap decisions and service delivery models, • Help shape Armada’s global delivery framework and FedRAMP operating model Qualifications and Experience • 10+ years of experience in customer success, technical delivery, program leadership, or professional services, • Experience leading large enterprise or federal technology deployments, • Active TS/SCI clearance preferred; Full Scope Polygraph strongly desired, • Strong technical foundation in AI infrastructure, edge computing, data center platforms, and GPU-accelerated workloads, • Demonstrated success delivering outcomes in regulated, classified, or mission-critical environments, • Executive-level communication skills with experience engaging senior government and enterprise stakeholders Preferred Experience • Direct experience with FedRAMP Moderate or High environments, • Background supporting DoD, Intelligence Community, or federal civilian agencies, • Experience operating in disconnected, denied, or edge environments, • Experience scaling AI or compute infrastructure from pilot to production What Success Looks Like • Federal and enterprise customers operating stable, secure AI infrastructure in production, • Atlas, Galleon, and Leviathan deployments integrated with Bridge GPUaaS delivering measurable operational impact, • Successful accreditations, renewals, and expansions across the Americas, • Armada recognized as a trusted long-term AI infrastructure partner for mission-critical environments, • A high-performing regional Customer Success organization driving sustained growth across US Federal and Americas enterprise markets Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits • Medical, dental, and vision (subsidized cost), • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA), • Retirement plan options, including 401(k) and Roth 401(k), • Unlimited paid time off (PTO), • 15 paid company holidays per year #LI-Remote #HP-1 Compensation $231,000 - $288,000 USD You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge, • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude, • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company, • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda, • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.

Do you have what it takes to drive and maximize customer success for our unique products? As part of our Customer Experience team, you will play a pivotal role in enabling and increasing the adoption of NavVis’ hardware and software within our customer base while ensuring customer success. The exciting opportunity to leverage your skills in order to equip our customers to tap into the full potential of our solutions awaits you! With a deep understanding of our reality capture system, you will oversee the customer onboarding process and support them throughout the adoption cycle to ensure they achieve the best possible results. • Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders, • Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction, • Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts, • Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success, • Serve as the primary escalation point for customer issues, coordinating with internal and external teams to resolve them effectively, • Track and report on key account health metrics, and lead initiatives to address risks or drive improvements, • Communicating effectively at all levels of the organization, keeping stakeholders informed, • A Bachelors or Masters degree in Geosystems, Engineering or Computer Science will help you easily understand our technology, • 3+ years of experience in B2B customer success, account management, or consulting., • Proven track record of building trusted relationships with B2B clients and delivering measurable business value, • Familiarity with the technology, geospatial, or AEC industries (experience at leading industry companies is a plus), • Exceptional organizational, interpersonal, and communication skills to foster strong team dynamics and build trust with both internal and external stakeholders, • Willingness to travel to build deeper relationships and address customers' technical needs Your recruiting partner for this role is Johnny (he/him). You can expect to go through a screening call, and up to 3 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. At NavVis, you’ll thrive in an environment that values collaboration, innovation, and growth. We offer: • It's important to take a break from work! We offer 15 days of vacation and 11 public holidays., • We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!, • A competitive compensation package that values the skills and experience you bring, • A competitive health/ vision/ dental insurance, • Up to $4500 USD employee referral bonus, • 401k matching up to 4%, • 5 days of paid sick leave, • Paid Parental Leave. We derive our strength from our diversity. NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.

Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at ___. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The candidate MUST be able to support west and central located customers. The ideal cities include, but not limited to, the following. The ideal cities include, but not limited to, the following: San Francisco, CA Seattle, WA Los Angeles, CA San Diego, CA Portland, OR Denver, CO Phoenix, AZ Remote - West About The Role & Team Join us as we deliver innovative and creative solutions to our customers. We're looking for a Senior Customer Success Architect that will be based in the west region with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things should work". You are a solution- and execution-oriented individual with a dedication for getting things done. As a Senior Customer Success Architect, you will: • Serve as a trusted technical advisor for our customers., • Possess a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation and data governance., • Be an expert in the Digital Optimization System in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner., • Gather, organize, and report trends and customer insights to optimize business processes, documentation and services., • Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience for our customers., • Potential travel is once per quarter. You'll be a great addition to the team if you have: • Execution and customer service oriented skills, able to effectively prioritize and complete customer deliverables on-time and drive outcomes., • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies., • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company., • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our___. At a minimum, you need to have: • At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts., • Competent in API / SDK concepts, programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs). The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental,Vision on select plans, • Flexible time off, paid holidays, and more, • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more, • Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support, • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only), • Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: • We were recognized in the ___., • Our customers love us! They've said we're the ___ for 15 quarters in a row on G2., • We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™, • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world., • We invest in our people. We offer mentorship programs, management training, and wellness initiatives., • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off., • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL., • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo., • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $168,000 - $252,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan. #LI-Remote #LI-GF1 By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the ___. Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @___ email address. You can learn more about how to protect yourself from these types of fraud by referring to ___. Please exercise caution and cease communications if something feels suspicious about your interactions.

Job Title: Sr. Sales Engineer Job Type: Full-time Location: Remote - Washington D.C. CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. As a Sr. Sales Engineer at CloudBees, you’ll be a trusted technical advisor to prospects and customers across the North America region. You will partner closely with Account Executives to demonstrate the value of CloudBees’ DevOps platform, guide customers through technical evaluations, and help translate complex DevOps challenges into scalable solutions. This role blends deep technical expertise with strong communication skills and a passion for helping teams deliver better software. • Partner with Sales to drive the technical evaluation and pre-sales process, • Lead product demonstrations, technical presentations, and proof-of-concepts, • Understand customer DevOps workflows, CI/CD pipelines, and infrastructure, • Translate technical requirements into CloudBees solutions that meet business needs, • Act as a technical liaison between customers, Sales, Product, and Engineering, • Support RFPs, security questionnaires, and architecture discussions, • Stay current on DevOps trends, competitive landscape, and CloudBees product updates, • 7+ years of experience as a Sales Engineer, Solutions Engineer, or similar customer-facing technical role, • Strong understanding of DevOps concepts, CI/CD, and modern software delivery practices, • Hands-on experience with tools such as Jenkins, Git, Kubernetes, Docker, cloud platforms (AWS, Azure, GCP), or similar, • Ability to explain complex technical concepts to both technical and non-technical audiences, • Background as a Software Engineer, DevOps Engineer, or SRE, • Familiarity with enterprise security, compliance, and governance requirements, • Experience selling or supporting SaaS or platform products, • In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role is $210,000 - $230,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE)., • What CloudBees Offers:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • HSA/FSA, • Remote Work Environment, • Flexible Time Off, • Paid Company Holidays, • Parental Leave, • Variable Bonus Plan dependent on your role, • Stock grant opportunities dependent on your role This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

About the Job: We’re hiring a Director, Enterprise Acquisition, to oversee an elite team of high-performing AEs who focus exclusively on hunting and closing net new logos. We are looking for someone who can navigate complex enterprises. As a Director, Enterprise Acquisition Sales, you will directly manage enterprise AEs and oversee our midmarket acquisition team Manager. In this role you will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, team quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Lead an organization accountable for achieving and exceeding a multi-million-dollar annual revenue target across Fortune 1000 new logo opportunities, • Define and execute regional account and territory strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Provide leadership and oversight on complex, high-risk enterprise negotiations, serving as an escalation point across legal, procurement, security, and architectural stakeholders, • Ensure consistent articulation and adoption of LaunchDarkly’s value proposition across the team, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Establish regional pipeline strategy and operating cadence, ensuring sustained pipeline coverage through outbound programs, account-based motions, partner engagement, and executive-level selling, • Lead alignment across Account Executives, SDRs, Marketing, and Channel teams to drive predictable top-of-funnel performance and conversion, • Own forecasting rigor and pipeline governance, holding the team accountable for accuracy, inspection, and execution discipline within Salesforce Cross-Functional Partnership • Partner closely with Sales Engineering leadership to ensure consistent, high-quality execution of technical evaluations, proof-of-value engagements, and enterprise architecture discussions, • Collaborate with Customer Success leadership to drive effective handoffs, adoption outcomes, and long-term customer value realization across the regional book of business, • Synthesize and elevate customer and market insights to Product, Engineering, and executive leadership to inform roadmap priorities, packaging decisions, and industry positioning Executive Engagement & Thought Leadership • Coach and enable the team to build trusted advisor relationships with VP+, CTO, CPO, platform, and digital transformation leaders across strategic accounts, • Act as a senior leader sponsor on priority opportunities, articulating how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly externally at regional events, partner forums, and industry conferences, reinforcing market credibility and supporting GTM objectives Qualifications: • Typically expects a minimum of 12 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 3 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Passionate about the net-new-logo acquisition aspect of selling, and ability to win over others about the upside of this type of role, • Prove success hiring, managing, developing a team of successful new-logo sellers, • Demonstrated success closing mid to high six-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.) Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**, • Zone 3: All other US locations - $182,000 - $251,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization, • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers, • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics, • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer, • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization, • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value, • Experience with Federal or Public Sector organizations., • Local to the greater Washington D.C. area, • GovCloud or FEDRAMP Experience, • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy., • Customer facing presentation history in program reviews or similar events, • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: * • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You'll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy. About the Role Commercial Ownership & Growth • Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs., • Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments)., • Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement., • Build and manage an accurate renewal forecast 90–120 days in advance. Strategic Customer Leadership • Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders., • Enable internal champions with structured success plans, ROI articulation, and executive-ready materials., • Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes., • Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements., • Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives., • Conduct executive-level business reviews to measure progress and unlock next best actions. Risk & Retention Excellence • Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight., • Develop structured save plans with clear ROI articulation and executive alignment when risk emerges., • Contribute to scalable retention methodologies as Karbon grows. Cross-Functional Influence • Partner with Sales to support expansion strategy and complex renewal negotiations where needed., • Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle., • Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities., • Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes., • Drive cross-functional alignment to remove friction and deliver measurable customer outcomes. AI & Data Fluency • Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains., • Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio. About You • Based in the US or Canada and experienced working within distributed, global teams., • 7+ years of experience in B2B SaaS, ideally within accounting or professional services software., • Proven track record of owning renewals and driving measurable expansion revenue within complex accounts., • Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently., • Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization., • Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems., • Comfortable operating in a data-driven environment., • Strong program management capability across cross-functional stakeholders., • Willingness to travel periodically for strategic customer engagements and industry events. Why Work at Karbon? • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines, • Excellent benefits package including:, • Paid Flexible Time Off with an encouraged 3 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Company paid dental and vision and eligible spouse/partner and dependents, • Fully company funded short and long term disability, • Fully company paid life insurance, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $90,000 - $100,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About eRezLife eRezLife is the leading housing and residence life software provider built by residence life professionals for residence life professionals. We partner with colleges and universities to strengthen campus communities, streamline housing operations, and elevate the student experience through a flexible, customizable software platform. Our work is grounded in connection, trust, transparency, and community. We believe technology should support—not replace—the meaningful relationships that define residence life. eRezLife maintains deep ties to the higher education housing ecosystem and actively engages with regional and national housing and residence life associations to remain a trusted, long-term partner to our clients. Position Overview The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success leadership with commercial accountability. You will serve as a trusted advisor to housing and residence life leaders while acting as a visible ambassador for eRezLife within the broader housing community. Key Responsibilities Strategic Customer Partnership • Own executive-level relationships within assigned territories., • Lead strategic business reviews demonstrating value and ROI., • Advocate for customer needs internally. Retention, Renewals & Revenue Ownership • Own renewals end-to-end including forecasting and negotiation., • Identify and mitigate churn risk., • Lead value-based pricing and expansion discussions. Expansion & Growth • Identify upsell and expansion opportunities., • Drive expanded adoption across housing and residence life functions. Industry Engagement & Thought Leadership • Represent eRezLife at regional and national housing associations., • Present at conferences and industry events., • Travel as needed for customer and association engagement. Product Adoption & Operational Excellence • Participate in the onboarding and adoption process for clients., • Translate customer feedback into product insights and recommendations., • Maintain CRM discipline and contribute to marketing efforts. Required Qualifications • 5–8+ years combined experience in Customer Success, Account Management, and Residence Life/Housing., • Proven success with task and project management., • Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets., • Strong executive presence and presentation skills. Preferred Qualifications • Residence life or housing operations experience., • Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva., • Conference presentations and association involvement., • Willingness to travel. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: • Health and Wellness:, • Comprehensive Health Coverage: Coverage begins on your first day of employment., • Retirement Savings:, • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • Paid Time Off:, • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life., • Parental Leave:, • 12 weeks paid leave for all employees., • Remote Work Support:, • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely., • Holidays:, • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: ___

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive based in London to join our New Logo team and drive revenue within some of the largest and most complex enterprise organizations. In this role, you will own the DACH (Germany, Austria and Switzerland) sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on growing revenue with new enterprise customers, • Develop and execute strategic sales plans to break into large, matrixed enterprise accounts, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build and nurture quality relationships with prospects, acting as a trusted advisor throughout the sales process, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in enterprise sales to identify and capture high-value opportunities within large, complex organizations, driving net-new customer acquisition, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 7+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing revenue goals, • Experience working with cutting-edge developer tools or infrastructure products, • Experience working with OSS, and monetising OSS, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • German language proficiency is a plus, but not a requirement for success in this role., • The estimated pay range for this role is an OTE of £218,034 (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks • $3,600 / Year Work from Home Meals, • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships), • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized for the customer. You act as a highly technical, trusted advisor to ensure the customer achieves their use cases and business outcomes using Cribl solutions. Your role often involves collaboration within Cribl, with partners, and certainly with the customer. The CSE must be ready to engage with both technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives. As An Active Member Of Our Team, You Will… • Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives, • Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value, • Keep your finger on the pulse of your customers and keep things flowing for them. This includes driving and recommending use case initiatives, troubleshooting, encouraging and advocating for certification and training, etc, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Track metrics and other customer-specific information with the Cribl Customer Success Platform to ensure maximum observability of our customer base and awareness of signs of customer distress/success., • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success, an engineering-first approach, and empathy for customer outcomes and value, • A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers, • You take the time to listen and comprehend but are also a conversation starter., • Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment, • Proven track record and experience as an engineer working with large complex enterprises and developing relationships in a high-growth environment, • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with strong engineering and problem-solving skills, • Willingness to travel as needed (up to 15%-20%), • You live in the San Francisco Bay Area, preferably North Bay (City, Oakland, San Mateo areas) Bonus Points/Preferred Qualifications: • Data Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight or PlanHat, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Loves talking to customers and solving problems, • Experience working remotely Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts Qualifications: • 5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from ___.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Job Title: Customer Support Travel Agent Location: Remote – USA Based Join Vacation Advertiser – Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we’re looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you’ll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer—whether they’re looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You’ll Do: • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, • Assist clients with booking travel arrangements and troubleshooting issues, • Provide detailed information about destinations, services, policies, and promotions, • Ensure customer satisfaction by resolving concerns quickly and effectively, • Collaborate with travel advisors, sales teams, and vendors to solve complex issues, • 1+ years of experience in customer support, hospitality, or travel-related services, • Excellent communication and interpersonal skills, • Tech-savvy and comfortable using CRM platforms and booking tools, • Ability to stay calm and organized in a fast-paced environment, • Passion for travel and desire to help others plan incredible vacations, • A proactive attitude and strong problem-solving skills, • Must have an entrepreneur mindset!Preferred (but not required):, • Experience in the travel industry or familiarity with travel booking systems, • Knowledge of all-inclusive resorts, cruises, and European vacations, • Job Status: Full-time or Part-time, • Schedule: Flexible with some preferred weekend availability, • Location: Remote (U.S.-based only), • Perks:, • Travel discounts, • Training, • Work-from-home flexibility, • Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company—it’s a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we’d love to hear from you! Ready to Apply? We’re excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Solutions Architect on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. About the Team & Opportunity Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. In this role, you will serve as a primary strategic advisor, navigating complex organizational structures to ensure our partners achieve maximum value and scale. You will be directly responsible for the commercial health of your portfolio, proactively managing the renewal lifecycle and identifying opportunities to drive expansion and revenue growth. You will also serve as the vital bridge between customer needs and Clever’s Product, Sales, Marketing, and Engineering teams, ensuring that partner feedback directly informs our growth and innovation. The ideal candidate is passionate about cultivating deep relationships with executive decision-makers, has a sharp eye for account growth, and thrives in a fast-paced environment where exceptional service drives long-term advocacy. How You'll Make an Impact • The problem you’ll solve: You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform. By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products. Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher., • Who you’ll partner with: You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap., • What success looks like: Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning., • Key projects you’ll lead: You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly. What We’re Looking For Required Skills & Experience (Must-Haves) • Strategic Account Management: 5+ years of advanced experience in a customer-facing role managing complex enterprise accounts and C-level stakeholders in a SAAS or enterprise environment., • Growth Mindset: A proven track record of successfully renewing accounts, driving upsells, and deepening product adoption within large organizations., • Operational Poise: Ability to navigate difficult and complex situations with calm and poise, using data-driven decision-making to enhance the customer experience., • Strategic Revenue Growth: Experience in high-stakes contract renewals and driving significant upsells through consultative, value-based selling and deep product adoption., • Executive Presence: Exceptional communication and presentation skills, with the ability to influence C-level executives and map complex stakeholder organizations., • Consultative Approach: Strong change management and persuasive skills to help large organizations implement technical shifts and adopt new platform features., • Risk Mitigation: Expert ability to identify and surface churn risks early, using data and customer feedback to inform actionable success plans., • Communication: Excellent written and verbal skills, with the ability to present complex strategic plans to diverse internal and external audiences., • CRM Proficiency: Experience using Salesforce or similar CRM tools to track account health and manage a book of business., • Detail-oriented and results-driven problem solver: You possess exceptional analytical skills and an openness to creative solutions, demonstrating the flexibility and self-motivation required to drive high-impact results in a fast-paced environment. Preferred Qualifications (Nice-to-Haves) • EdTech Background: Experience within the EdTech industry, specifically working with Partnerships, at an EdTech Application and/or experience with Clever., • Travel Flexibility: Ability to travel for conferences, customer visits, and company events as needed. Clever Benefits & Perks • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers Salary Transparency The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $96,000 and $112,500. For candidates living in NYC and San Francisco, CA, the salary range is between $105,000 to $123,700. All final offers are determined using multiple factors including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around. What we're looking for: We're looking for a Solutions Engineer who gets energized by two things: solving gnarly technical problems and making customers wildly successful. You'll be the technical quarterback for new customer onboardings. You'll be translating their vision into working integrations, navigating the chaos of healthcare data standards, and ensuring they extract real value from day one. This isn't a paint-by-numbers implementation role. You'll architect solutions, debug complex data flows, write scripts to automate repetitive work, and leverage AI tools to move faster than traditional implementation teams. The ideal candidate combines strong technical depth with a customer-first mindset. You'll enjoy solving messy integration challenges, building automation that eliminates manual work, and partnering closely with Product and Engineering to continuously improve the platform. Key responsibilities: • Lead end-to-end onboarding for new customers—from authentication setup to data mart configuration, • Integrate customer systems with Zus (APIs, SFTP, HL7, FHIR—the whole interoperability stack), • Translate messy business requirements into clean technical architectures, • Build and maintain automated workflows that make implementations faster and more reliable, • Be the trusted technical advisor customers call when things get complicated, • Run technical deep dives and implementation reviews that actually move the needle, • Identify integration risks before they become blockers and solve them proactively, • Train customers on best practices so they become power users, not support tickets, • Use AI tools (LLMs, automation platforms, scripting) to eliminate manual work and scale your impact, • Build templates, scripts, and tooling that make the 10th implementation faster than the 1st, • Document learnings and create repeatable playbooks through automation that make the whole team better, • Partner closely with Product and Engineering to surface integration challenges and opportunities for platform improvement, • Translate real-world customer integration patterns into product feedback and roadmap insights, • Collaborate with R&D teams on emerging capabilities around AI, data pipelines, and developer tooling, • Act as the voice of the customer when identifying opportunities to improve developer experience and reduce integration friction, • 5-7+ years doing hands-on technical implementation, solutions engineering, or systems integration (healthtech/SaaS preferred), • Deep familiarity with healthcare data standards (FHIR, HL7, CCD) and major EMRs (Epic, Cerner, athenahealth), • Strong API and data pipeline experience (ETL, REST APIs, JSON, CSV ingestion), • Comfort with data platforms (Snowflake, SQL databases) including schema design and query optimization, • Python scripting skills and SQL fluency—you can wrangle data and automate workflows, • Understanding of secure environments and compliance (HIPAA, SOC2), • You've managed real customer relationships and know how to balance technical rigor with business outcomes, • Excellent at translating technical complexity into clear communication for non-technical stakeholders, • Strong project management instincts—you see around corners and keep implementations on track, • You can influence cross-functional teams without formal authority, • Bias toward action—you ship solutions, not excuses, • Excited by ambiguity and unstructured problems (not paralyzed by them), • Hungry to use AI and automation to work smarter, not just harder, • Passionate about fixing healthcare's broken infrastructure

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year. * are obsessed with helping developers succeed * are known as the go-to person for solving tricky technical issues * work hard and can move fast without sacrificing quality * care deeply about polish, detail, and clear communication * are a fast learner, frequently picking up new tools, systems, and skills The best way to impress us is by showing how you help others unblock themselves—and maybe by tinkering with LiveKit along the way 😊 LiveKit is seeking a Forward Deployed Engineer (FDE) to work directly with customers building real-time communication and voice AI applications on the LiveKit platform. This role sits at the intersection of engineering, architecture, and customer implementation. Forward Deployed Engineers partner closely with customers to design systems, prototype solutions, and solve complex technical challenges as teams move from experimentation to production. You’ll work alongside customers’ engineering teams to help them successfully deploy and scale applications built on LiveKit. That may include designing architectures, building integrations, debugging production issues, or developing reference implementations that demonstrate best practices. This is an ideal role for engineers who enjoy solving real-world problems in real customer environments. You’ll collaborate closely with Product and Engineering to surface insights from customer implementations and help shape the future of the LiveKit platform. Your mission: make it seamless for developers to build and scale real-time audio, video, and AI applications on LiveKit. * Work directly with customer engineering teams to design and implement real-time applications built on LiveKit. * Design scalable architectures for voice AI, real-time media, and developer platform use cases. * Build prototype integrations, reference implementations, and sample applications to accelerate customer development. * Help customers navigate SDKs, APIs, infrastructure, and deployment strategies for production systems. * Debug and troubleshoot complex technical issues in production environments. * Lead technical workshops and architecture sessions with developers and product teams. * Translate customer needs into technical insights that inform product and platform development. * Partner with Product and Engineering to improve developer experience, documentation, and tooling. * Contribute code, examples, or improvements to LiveKit’s open-source ecosystem when helpful. * Act as a trusted advisor helping customers successfully launch and scale applications on LiveKit. * Strong engineering background with 5+ years of experience in backend or infrastructure engineering. * Proficient in one or more programming languages such as Go, Python, Node, Rust, or C++. * Comfortable working across APIs, SDKs, distributed systems, and cloud infrastructure. * Experience building or integrating developer platforms or real-time systems. * Able to quickly understand complex systems and debug issues in real-world environments. * Strong communicator who can collaborate directly with customer engineering teams and internal product teams. * Comfortable operating in fast-paced, low-process environments where ownership and initiative matter. * Excited to work hands-on with customers solving complex technical implementation challenges. * Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure. * Familiarity with voice AI, conversational agents, or AI infrastructure. * Experience working in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer. * Experience contributing to open-source projects or developer ecosystems. * Previous experience building with or integrating LiveKit. * The opportunity to build technology powering the next generation of real-time and voice AI applications * Work alongside world-class engineers and open-source contributors * Competitive salary and equity package * Health, dental, and vision benefits * Flexible vacation policy

As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.