Trabajos customer relations en Las Cruces, New MexicoCrear alertas

Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs., • Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence., • Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary., • Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging., • Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management., • Review financial reports and take appropriate actions to optimize performance., • Support the GM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? • 3+ years of restaurant/retail management experience., • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports., • Ensure all employees receive proper training and resources., • Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant., • Lead efforts in individual and team recognition, collaboration, and motivation., • Identify and recruit exceptional talent, supporting the GM in the hiring process., • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees., • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 2 weeks’ vacation and additional Paid Time Off, • Free bachelor's degree and scholarship and other tuition reimbursement programs, • Free meals, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more, • Más earth! Commitment to a sustainable future The range for this role is $48,000-60,000/year. Compensation may vary based on geographic location and experience.

Job Description Overview COLLECTIONS REPRESENTATIVE JOB OPENINGS Join our team and grow with us! We need collections representatives to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties, • Understand the customers situation and identify best means of payment plan, • Negotiate payment terms with empathy, tact, and professionalism, • Make outbound and receive inbound calls, • Follow all required scripts, policies, and procedures, • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts, • Meet monthly goals and perform other assigned duties, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Whether you're looking to expand your HR expertise or launch a meaningful career, this is your opportunity to grow with a rapidly expanding organization. We are seeking an experienced Human Resource Business Partner to help drive our people initiatives, deliver outstanding internal HR support, and enhance our HR processes. The ideal candidate is a confident public speaker, personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives, • Align HR strategies with business objectives and recommend improvements, • Promote employee engagement through a proactive, hands-on approach (including remote interactions), • Adapt to a fast-changing work environment influenced by economic and policy shifts, • Drive innovation in HR practices and process improvements, • Lead employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in an HR Business Partner or related HR/operations role, • Some undergraduate-level education, • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills (including employee and customer-related issues), • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Comfortable giving and receiving constructive feedback, • Ability to prioritize tasks and meet deadlines efficiently PREFERRED QUALIFICATIONS: • Experience in military or government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to grow your HR skill set or launch a rewarding career with a fast-growing team? We’re hiring an experienced Human Resource Business Partner to help lead and execute our people initiatives, deliver exceptional internal HR support, and enhance our HR processes. We’re looking for someone who is a confident public speaker, personable, creative, dependable, and driven. Experience in call center operations or client services is a strong advantage. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive benefits including performance bonuses, comprehensive medical, dental, and vision coverage, paid vacation and holidays, and exciting incentive contests. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with remote HR teams and the HR Manager to address key HR issues and initiatives, • Align HR strategies with business objectives and recommend improvements, • Foster employee engagement through proactive, hands-on approaches (including remote interactions), • Adapt to a dynamic work environment influenced by economic and policy changes, • Champion innovative HR solutions and continuous process improvement, • Lead employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in an HR Business Partner or related HR/operations role, • Some undergraduate-level education, • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills (including employee and customer-related issues), • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Ability to provide and receive constructive feedback, • Strong prioritization and organizational skills to meet deadlines PREFERRED QUALIFICATIONS: • Experience in military, government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview OUTBOUND COLLECTIONS OPENINGS Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties, • Understand the customers situation and identify best means of payment plan, • Negotiate payment terms with empathy, tact, and professionalism, • Make outbound and receive inbound calls, • Follow all required scripts, policies, and procedures, • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts, • Meet monthly goals and perform other assigned duties, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We're looking for an experienced Human Resources Specialist to support internal HR functions with a strong focus on recruitment and talent acquisition. In this role, you'll partner with the Talent Acquisition team and operations to coordinate recruiting and hiring activities while providing broader HR support. The ideal candidate is a confident and engaing communicator who is friendly, creative, dependable and brings strong work ethic to the role. Experience in call center operations or client services in prefered. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • General HR support, in partnership with operations, • Ensure timely and accurate entries to the HRIS databases, • Coordinate recruitment activities, • Prepare and submit job reacquisition requests, • Communicate with staff and provide instructions and guidance regarding policies and practices such as payroll, compliance issues, and employment inquiries, • Understand business goals and recommend effective HR strategies, • Monitor employee engagement with a "hands-on" approach that may include remote interactions, • Adapt to the complex and rapidly changing work environment by responding to the macro-economic environment and fiscal policies, • Passion for innovative HR solutions and process improvement, • Drive effective employee relations, retention and reward programs, • Comfort with high volume workload, • Manage multiple priorities, • Excellent organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 2+ years of experience as an HR Specialist or recruiting positions, • Some Undergraduate level education in Human Resources, • Exceptional interpersonal & communication skills, • Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint, • Understanding of training tools and techniques, • Possess effective conflict resolution skills, • Possess time management, planning, organizational and multi-tasking skills, • Excellent presentation skills (oral and written), • Ability to work in a professional but fast-paced environment, • Excellent planning, management, and coordination skills, and the ability to work with a variety of learning styles, • Address knowledge, expertise, and performance gaps with constructive feedback, • Comfortable with providing and accepting critical feedback., • Capable of prioritizing and organizing work efficiently to meet deadlines PREFERRED QUALIFICATIONS: • Military, local, state or federal government experience is a plus, • Experience working in a contact center environment is a plus, • Graduation from an accredited two-year or four-year college or university is a plus, • SHRM-SCP or similar certification is a plus

Job Description Overview COLLECTIONS REPRESENTATIVE (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties., • Understand the customers situation and identify best means of payment plan., • Negotiate payment terms with empathy, tact, and professionalism., • Make outbound and receive inbound calls., • Follow all required scripts, policies, and procedures., • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts., • Meet monthly goals and perform other assigned duties., • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Performs administrative office support activities and provides customer service in the functional areas of circulation, collection and cataloging in the public library. Work is performed in a library and office setting. Light physical demands; mostly desk work. Must be able to lift and carry up to twenty (20) pounds of books and push a loaded book cart up and down ramps. Frequent use of a personal computer. Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies. First consideration may be given to current City of Las Cruces employees who meet the minimum qualifications. Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process. This position is a grade RN04. Interacts with customers, responds to inquiries, issues of concern, and requests for information, or explanation regarding services, processes, and procedures such as the return of library materials, use of computers and location and retrieval of information, to provide the appropriate level of assistance and response. Updates and maintains information, records, systems, notices, and databases in various formats and mediums; processes library materials; assists with preparation and implementation of library programs; provides routine care and maintenance of library equipment as needed and directed to meet established goals. Receives, processes, and handles library materials for collection; retrieves items from book drops in a timely and consistent manner to accurately shelve materials within the appropriate area(s); affixes barcodes, security strips, spine labels, genre labels, and bookplates in accordance with established processes and procedures; repairs and replaces book jackets and performs minor repairs of materials; charges and discharges library materials at circulation points to provide appropriate levels of service and support. Collects fines using prescribed systems and methods; performs cashiering and cash handling functions to include receives cash, performs daily reconciliation, makes bank deposits, and maintains petty cash fund in accordance with City policy and procedures. Performs a variety research and support activities and assists with special projects as required; prepares and presents various special and recurring reports and forms to provide accurate and timely information. DISTINGUISHING CHARACTERISTICS: This is the entry level in the Library Assistant job series, as such employees at this level perform support duties and provide library customer services utilizing appropriate skills. As experience is gained, there is greater independence of action within established guidelines. Equivalent to a high school diploma plus one (1) year of customer service experience. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy. Bilingual skills (English/Spanish) are desirable. Knowledge of: Dewey Decimal System of classification, machine readable cataloging (MARC) tagging, library cataloging conventions, and Library of Congress Subject Headings; principles, techniques and practices of effective and respectful customer service; current office practices and procedures; occupational and environmental safety and health hazards, and safety practices; principles and practices of safe cash handling techniques; appropriate business English, including spelling, grammar and punctuation; business and personal computers, related software applications, and report generation; records management principles and record keeping practices; City organization, operations, policies and procedures to effectively perform the required functions and duties of the position. Ability to: assess and prioritize multiple tasks, projects, and demands to meet critical deadlines and provide timely and effective customer service; read, communicate, and comply with policies, procedures, rules, and regulations governing related activities, programs, and functions; effectively operate an automated library circulation system; communicate appropriately, clearly, and concisely verbally and in written form; research and compile applicable information and maintain accurate records; establish and maintain effective working relations with co-workers and the public; make accurate arithmetic calculations; operate standard office equipment and timely and accurately enter data using a personal computer with basic and specialized software applications; prepare and present accurate and reliable reports containing findings; review documents and extract relevant information; use initiative and independent judgment within established procedural guidelines to successfully meet established goals and objectives. Skills in: using initiative and independent judgment within established procedural guidelines; reading, understanding, and applying policies, procedures, and applicable rules and regulations; applying correct English usage, grammar, spelling and punctuation; performing mathematical calculations; effectively communicating information and responding to questions from the public and employees; operating various office tools and equipment and a personal computer with installed generic and specialized software; conducting research, updating information, and maintaining records and files in various mediums and formats; reviewing and verifying data, calculations, and documentation; maintaining accurate and timely records; preparing and presenting information in a clear and concise manner; demonstrating effective interpersonal communication skills. Benefits for part-time positions are prorated. To view a summary of benefits offered by the City of Las Cruces, click here.

Join our team and grow with us! We need collections representatives to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. What does someone in this role actually do? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties, • Understand the customers situation and identify best means of payment plan, • Negotiate payment terms with empathy, tact, and professionalism, • Make outbound and receive inbound calls, • Follow all required scripts, policies, and procedures, • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts, • Meet monthly goals and perform other assigned duties, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Wonder if you are a good fit? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & benefits that fit your life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Deli/Bakery Clerk. The incumbent may be assigned other duties and responsibilities. To assist the Deli/Bakery Manager in assigned duties. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper Deli/Bakery conditions. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision. Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations. -Assist in maintaining inventory control to ensure freshness, product quality and turnover for maximum sales. -Assist in controlling level of damaged and spoiled/out of date products and ensures proper disposition of same according to company policy. -Maintain a friendly selling approach to customers. -Assist and verifies that deli/bakery products received, to ensure that listed on vendor invoices items are delivered, check product for quality, count or weight and conditions. -Communicate and coordinate with Deli/Bakery Manager to provide feedback from the store. -Follow approved procedures for receiving product, pricing, marking and restocking to ensure quality protection, accuracy and product rotation. -Implement and follow department merchandising plan. -Keep work area maintained appropriately to ensure a safe work environment for teammates and customers. -Must be able to perform other duties. -Must be able to unload trucks, breakdown load and stock product. -Assist in training department teammates. -Conduct department walks in accordance with Management Awareness. -Assist in maintaining signs, pricing, refrigerated cases and display shelves. -Work with department teammates to identify the root causes of issues and inefficiencies. -Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations. -Adhere to all compliance of company policies, programs, procedures and guidelines. -Constantly interacts with customers. -Assist in ensuring that all Management Awareness policies and goals are maintained at all times in the deli/bakery department. High School Diploma or equivalent required. College background preferred. 1 year experience in the Deli/Bakery department operations. Knowledge of various deli/bakery products and recommended uses or cooking methods. Knowledge and ability to operate deli/bakery department equipment. Ability to read and write English. Good customer relations skills. Frequent exposure to refrigerated storage areas and damp, humid conditions. Works on wet or slippery surfaces. Noise level normally moderate. Can be extreme when power tools or other equipment are in use. Subject to hazards when operating deli/bakery cutting equipment. Subject to communicable disease. Heavy work- exerting 50-100 pounds of force occasionally, and 25-50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires walking and/or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Subject to psychological stress.

We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Team members across our organization enjoy working in team environments and making a difference in the health and well-being of the patients they serve. Their efforts are rewarded through numerous recognition programs and our affiliates also offer team member benefits, including: • Benefits for PRN: Participation in our 401(k) program and NM Earned Sick Leave About Who We Are We are a 168-bed Joint Commission accredited acute care facility serving Las Cruces and southern New Mexico. A legacy of rich history, culture and natural beauty; Las Cruces remains one of the Southwest's best kept secrets. With a thriving arts scene, a focus on downtown, adjacent national monuments and plenty of Southwest charm, there's always something for you and your family to do or see in Las Cruces. Often recognized nationally as a top place to live and retire, Las Cruces offers a welcoming community. MountainView Regional Medical Center is Las Cruces Strong! Start your new job search here and see why we are Proud to be MountainView! The Nurse Intern supports patient care under the direct supervision of a Registered Nurse (RN), assisting with essential care tasks and fostering a therapeutic environment. This role emphasizes hands-on learning, collaboration with the healthcare team, and providing safe, compassionate, and organized care to enhance the patient experience and contribute to the healing process. Essential Functions • Provides basic patient care within scope of practice, including vital sign monitoring, hygiene assistance, and patient comfort measures, ensuring timely and accurate completion of tasks., • Communicates effectively with the care team, including handoffs, reporting changes in patient conditions, and participating in bedside shift reports., • Develops clinical skills by asking questions, seeking feedback, and applying evidence-based practices under the guidance of an RN., • Maintains a clean and organized work environment, ensuring patient rooms, utility rooms, and shared workspaces meet safety and compliance standards., • Assists with basic equipment maintenance, such as glucometers, bladder scanners, and scales, and ensures timely removal, cleaning, and proper storage of patient care equipment after discharge., • Performs hourly rounding and provides purposeful patient interactions to foster therapeutic relationships and enhance the healing process., • Documents all tasks and observations clearly, accurately, and in a timely manner, adhering to facility policies and standards., • Upholds excellent customer service relations with patients, families, and internal/external departments., • Performs other duties as assigned., • Maintains regular and reliable attendance., • Complies with all policies and standards., • Currently enrolled in an accredited Nursing program required and, • Completion of fundamentals of clinicals in an accredited Nursing program required, • 0-1 years of experience in a healthcare setting required, • Basic understanding of patient care procedures and medical terminology., • Strong communication and interpersonal skills to interact effectively with patients, families, and healthcare team members., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Attention to detail and organizational skills to ensure accurate documentation and compliance with care standards., • Commitment to maintaining a safe and therapeutic patient care environment., • CPR - Cardiac Pulmonary Resuscitation issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required, • For Skilled Nursing - Fingerprint Clearance Card issued by State Department of Public Safety required

Job Description About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs., • Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances., • Ensure food safety, quality, and accuracy of orders., • Resolve customer complaints quickly, maintaining positive customer relations., • Provide regular feedback to the GM on Team Member performance., • Offer ongoing constructive and positive feedback to Team Members., • Actively participate in training Team Members., • Handle conflicts constructively and work with the GM to achieve resolution., • Assist the GM in screening Team Member candidates., • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor., • Oversee proper product preparation, rotation, portioning, cooking, and holding times., • Assist the GM with facility maintenance and ensure health and safety standards are always followed. Is this you? • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred, • Adheres to cash, security, inventory, and labor policies, • Must be at least 18 years of age, • Accessibility to dependable and reliable transportation, • Excellent communication skills, management/leadership and organizational skills., • Physical dexterity required (the ability to move up to 45 lbs. from one area to another)., • Attendance and Punctuality a must, • Operating of cash register as needed and making change for other cashiers., • Basic Math skills, • Maintains customer satisfaction and adheres to health and safety standards, • Promotes and champions Taco Bell’s culture and values, • Provides constructive feedback to Team Members, • Executes shift duties accurately and efficiently, • Promotes equity, inclusion, and belonging, • Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: • Competitive pay, • Free bachelor's degree and scholarship programs, • Free meals, • Flexible schedules! Day, evening, and late night, • Vacation pay and additional Paid Time Off, • Medical benefits, • 401k retirement plan with 6% match, • Health and wellness programs, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more, • Más earth! Commitment to a sustainable future This offer is contingent upon a satisfactory background check and proof of your work eligibility. The range for this role is $14-$22/hour. This is a nationwide range and is solely dependent on the geographical location where the restaurant is located.

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Meat Manager. The incumbent may be assigned other duties and responsibilities. To comply with Lowe's company policies, standards, security measures and regulations. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper market conditions. Responsible for maintaining standards according to the market standard operating procedures. Maximizes store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with Lowe's policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision. • Order and maintains inventory control to ensure freshness, product quality and turnover for maximum sales., • Review financial and operating results to determine where the meat department stands relative to budgeted sales, expenses, and payroll., • Make effective and objective decisions regarding operational choices in work procedures. Oversee inventory of the meat department, new product purchases, scheduling and other situations where multiple factors must be considered and weighed to maximize operating results., • Control level of damaged and spoiled/out of date products and ensures proper disposition of same according to company policy., • Ensure that all teammates are courteous to customers and that requests, and complaints are handled promptly and courteously., • Assess staffing needs; interviews and hires market teammates and ensures market teammates are able to identify and hire qualified candidates to meet the staffing needs; coordinates with the store manager/market director., • Terminates poor performing teammates when required., • Check and verify that meat received, to ensure that listed on vendor invoices items are delivered, check product for quality, count or weight and conditions and all boxes are dated., • Communicate and coordinate with Store Manager to provide feedback from the store., • Follow approved procedures for receiving product, pricing, marking and restocking cases to ensure quality protection, accuracy and product rotation., • Implement and follow department merchandising plan., • Responsible for training department teammates., • Interface with manufacturer's and sales representatives; evaluate vendor promotions in accordance with company policy to select and purchase those products that provide savings benefits with a goal of increasing sales, inventory turnover and customer traffic in the store., • Conduct department walks in accordance with Management Awareness. Ensures that all Assistant Managers are trained to conduct department walks in accordance with Management Awareness., • Responsible for efficient and effective delegation of duties to achieve maximum performance of teammates including proper follow-up to assure satisfactory performance., • Responsible for maintaining signs, pricing, refrigerated cases and display shelves, by implementing scheduled inspections of those areas., • Responsible for informing, training and motivating department teammates and to implement disciplinary actions when required to correct behavior that involves policy violations or actions that have an adverse effect on the meat department operating performance or may potentially have such effects on the store or its affiliations., • Responsible for department compliance of company policies, programs, procedures and guidelines, S.O.P. (Standard Operating Procedures) checklist are done weekly., • Keep work area maintained appropriately to ensure a safe work environment for teammates and customers., • Must be able to perform other duties., • Must be able to unload trucks, breakdown load and stock product., • Work with department teammates to identify the root causes of issues and inefficiencies., • Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations., • Constantly interacts with customers., • Ensure that all Management Awareness policies and goals are maintained at all times in the meat department., • Adhere to all compliance of company policies, programs, procedures and guidelines., • Work with teammates to identify the root causes of issues and inefficiencies. Training and Experience: High School Diploma or equivalent required. College background preferred. 5 years experience in the meat department operations. Completion of a management training program or equivalent combination of education and experience. Knowledge, Abilities and Skills: Knowledge of various cuts and types of meat products and recommended uses or cooking methods. Knowledge and ability to operate meat department equipment. Ability to read and write English. Good customer relations skills. Ability to calculate gross margins and retail prices. Ability to manage effectively. Must be able to follow directions from Management. Licenses, Registration and Certification: None. Constant exposure to refrigerated cutting rooms and storage areas. Constant exposure to high humidity. Occasional exposure to frozen food storage with temperatures as low as 20 degrees below zero. Works on wet or slippery surfaces. Noise level normally moderate. Can be extreme when power tools or other equipment are in use. Subject to hazards when operating meat cutting equipment. Subject to communicable disease. Heavy work- exerting 50-100 pounds of force occasionally, and 25-50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires walking and/or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Must be able to read small letters and dates on meat items. Subject to psychological stress.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This Community and State (C&S) Health Plan serves over half a million New Mexicans receiving Medicaid benefits. The CMO role is accountable for ensuring these individuals achieve high quality clinical outcomes as evidenced by exceptional quality performance ratings, as well as high member and provider satisfaction scores. Furthermore, healthcare transformation is a priority focus of the CMO by continuously advancing a clinical model that engages underserved individuals in a population health model that is supported by integrated community care teams and over 3,000 providers in a value-based payment model. This position reports to the Health Plan's Chief Executive Officer (CEO) and has dotted line relationships to the C&S CMO as well as to the Enterprise Clinical Services (ECS) Regional CMO. The CMO's primary responsibilities are directed towards local C&S plan activities as defined by the Health Plan's CEO. The CMO collaborates with ECS staff including the regional CMO, and other market and regional shared service partners to implement the State of New Mexico's programs for its managed Medicaid Program. Activities support national, regional, and local business goals tailored for the New Mexico Medicaid market. Primary Responsibilities: • Quality and Affordability - The Health Plan CMO has primary responsibility and accountability for quality medical outcomes and performance while championing healthcare affordability projects that ensure members receive the best possible care., • Clinical Excellence - The New Mexico Health Plan CMO supports the HEDIS and STARs data collection process, CAHPS improvement strategy, and drives Health Plan accreditation activities. The CMO also ensures strong HEDIS, Stars and State defined performance measures results to support all advanced payment models., • Relationship Equity and State Compliance - The Plan CMO maintains a strong working knowledge of all government mandates and provisions for the New Mexico Medicaid market, as well as working across the enterprise to implement and maintain compliant clinical programs and procedures., • Innovation - The Plan CMO leads the clinical interface with care providers and UHC network management colleagues in efforts to transform the health system. Primary local responsibility is to drive PCCM/Accountable Care Community (New Mexico's Patient Centered Medical Home) growth through identification of appropriate practices; initial contact and target setting, and Implementation, as well as ongoing leadership during regular Joint Operating Committees (JOCs.) CMO is accountable for oversight of the entire clinical model (end to end) within the market., • Growth - The CMO delivers the clinical value proposition focused on quality, affordability, and service, in support of growth activities of the C&S Health Plan. The CMO reviews and edits communication materials as required and represents the voice of the market-based customer in program design. CMO contributes to any RFP/re-procurement activity in the state. The Plan CMO actively promotes positive relations with State/local regulatory authorities and Medical Societies and records., • Grievance and Appeals - The Plan CMO maintains an active liaison with ECS Grievance & Appeals and is responsible for leading a clinical team overseeing and or representing the Local C&S plan at state-level fair hearings at the state's request. This work is integrated with the health plan operations team by providing leadership in evaluating both requests from the State for Independent Reviews and formal Provider Complaints. Demonstrable Skills and Experience: • Ability to build a team that values organizational and health plan success over personal success; provide ongoing coaching and feedback to ensure peak performance; identify and invest in high potentials; actively manage underperformance, • Ability to focus staff on the company's mission; inspire superior performance; ensure understanding of strategic context; set clear performance goals; focus energy on serving the customer; provide ongoing communication to the team; discontinue non-critical efforts, • Ability to drive disciplined fact-based decisions, • Ability to execute with discipline and urgency; drive exceptional performance; deliver value to the customer; closely monitor execution; drive operational excellence; get directly involved when needed; actively manage financial performance; balance speed with analysis; ensure accountability for results. CMO is a leadership position within the health plan, a part of the 'C' Suite, a skilled General Manager with a clinical expertise, • Ability to drive change and innovation though continually seeking and implementing innovative solutions; create a culture that thrives on continuous change; inspire people to stretch beyond their comfort zone; take well-reasoned risk; challenge 'the way it has always been done'; change direction as required, • Ability to model and demand integrity and compliance, • Proven ability to execute and drive improvements against stated goals, • Ability to develop relationships with New Mexico State government clinical leadership, network and community physicians and other providers, • Ability to be visible and be involved in medical community, • Ability to successfully function in a matrix organization exhibiting the culture of United Health Group CMO Leadership Expectations: • Deliver value to members by optimizing the member experience and maximizing member growth and retention, • Lead and influence Health Plan employees by fostering teamwork and collaboration, driving employee engagement, and leveraging diversity and inclusion, • Develop and mentor others while also building awareness to your own strengths and development needs, • Influence and negotiate effectively to arrive at win-win solutions, • Communicate and present effectively, listen actively and attentively to others, and convey genuine interest, • Lead change and innovation by demonstrating emotional resilience, managing change by proactively communicating the case for change and promoting a culture that thrives on change, • Play an active role in implementing innovative solutions by challenging the status quo and encouraging others to do so, • Drive sound and disciplined decisions that drive action while effectively using financial knowledge and data to manage the business, • Drive high-quality execution and operational excellence by communicating clear directions and expectations, • Manage execution by delegating work to maximize productivity, exceed goals and improve performance You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Active and unrestricted New Mexico Medical License as a Doctor of Medicine (MD) or Doctor of Osteopathy (DO), • Must reside in New Mexico, • Board Certified in an ABMS/AOBMS specialty in one or more of the following: Internal Medicine, Family Medicine, Pediatrics, OB/GYN, or Psychiatry, • Current DEA licensure and prescriptive authority in the state where applicable, • 5+ years of clinical practice experience, • 2+ years of Quality Management experience, • Solid knowledge of managed care industry and the Medicaid line of business, including Utilization Management, • Driver's License and access to a reliable transportation Preferred Qualifications: • Master's degrees in public health, business administration and or HealthCare Administration, • Proficiency with Microsoft Office applications, • Familiarity with current medical issues and practices, • Proven excellent interpersonal communication skills, • Proven superior presentation skills for both clinical and non-clinical audiences, • Proven excellent project management skills, • Proven strategic thinking with proven ability to communicate a vision and drive results, • Proven creative problem-solving skills, • Proven ability to develop relationships with network and community physicians and other providers, • Proven solid leadership skills, as demonstrated by continuously improved results, team building, and effectiveness in a highly matrixed organization, • Proven solid data analysis and interpretation skills; ability to focus on key metrics, • Proven solid team player and team building skills, • Proven solid negotiation and conflict management skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $292,300 - $438,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As Account Representative for Marisol Rivera - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs., • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred., • Experience in managing customer relationships preferred., • Interest in marketing products and services based on customer needs., • Communication skills - written, verbal, and listening., • Dedicated to customer service., • Able to anticipate customer needs., • Able to effectively relate to customers., • Property & Casualty license.

Job Description Overview COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties, • Understand the customers situation and identify best means of payment plan, • Negotiate payment terms with empathy, tact, and professionalism, • Make outbound and receive inbound calls, • Follow all required scripts, policies, and procedures, • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts, • Meet monthly goals and perform other assigned duties, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties., • Understand the customers situation and identify best means of payment plan., • Negotiate payment terms with empathy, tact, and professionalism., • Make outbound and receive inbound calls., • Follow all required scripts, policies, and procedures., • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts., • Meet monthly goals and perform other assigned duties., • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description As Account Representative - State Farm Agent Team Member for Chad Peterson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Work with the agent to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day., • Work alongside your agencys team to ensure successful long-lasting customer relations. BENEFITS: • Base Salary plus Bonus and Commissions, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office QUALIFICATIONS: • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Ability to effectively relate to a customer, • Property & Casualty license, • Life and Health license If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionCompany Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description • Leads by example through servant leadership values, • Promotes the company mission, vision, values, and brand, • Develops and maintains strong relationships with funders, staff, partners and employers, • Sets strategy for successful operations taking into consideration funder, local area and organizational needs, • Fosters a positive, inclusive and accountable culture, • Establishes a motivational, collaborative, and innovative work environment that fosters excellent customer experience and results, • Participates in business development activities, including contract rebid and new business opportunities, • Communicates project and company activities and progress to Equus leadership, funder staff and Board Financial, • Responsibility for fiscal operations of the project, • Manages contract investment to maximize services, • Forecasts spending to ensure funding availability throughout the fiscal year, • Creates and delivers on Equus and funder's budget expectations, • Reviews costs are in alignment with local, federal and state allowances, • Establishes and reviews cost allocation plans Human Resources, • Manage human resource responsibilities such hiring, coaching, disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director, • Oversees hiring of team members to include consistent onboarding and training, • Sets SMART goals for team members that align with contract, funder and Equus goals/objectives, • Evaluates the performance and impact of the organization and staff in meeting objectives Performance and Quality, • Ensure compliance to meet or exceed contractual expectations while responsibly achieving our mission and vision, ensuring efficiency and effectiveness of the operation, • Ensure proper practices regarding record keeping, control systems, and proper reporting, • Ensure all requisite training is delivered appropriately, providing effective training and support Operations, • Ensure compliance with contractual and program requirements - Ensure a positive customer experience for all internal and external customers, • Ability to interpret funder priorities and develop implementation plans, • Develop and maintain effective relationships with our customers, including the funding agency and area employers, • Administer policies and procedures in accordance with company, funder and program standards, • Develop and maintain effective relationships with our customers, including the funding agency and area employers - perform Quality Assurance and Quality Monitoring, • Other duties as assignedQualifications, • BS/BA in Business Administration, Organizational Development, Project Management, or closely related field of study;, • Operational leadership experience with a minimum of 5 years professional experience organizing, planning, and developing programs and services at a management level, including supervision of others;, • Senior level management experience managing multiple departments/functions/teams, with direct responsibility to executive leadership or a board of directors strongly desired; or equivalent combination of education, experience and demonstrated results as determined appropriate for the specific opportunity by the hiring manager, • Fiscal / financial management experience, operational oversight, and experience managing grants and/or contracts, • Proven ability to manage contractual relationships, • At least 2 years of experience providing operational oversight in a workforce development or human services environment desired, but not required, • Experience in public speaking, • Intermediate level MS Office Skills, • Proof of valid driver's license and liability insurance may be required, • Solid supervisory experience in a competitive environment and/or working with target population or similar., • Workforce Development experience a plus., • Ability to travel in Bergen Co NJ and to conferences in State and out of state. Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Job DescriptionJob Summary The Program Manager is responsible for overseeing programs, tracking their status, and leading conflict resolution to ensure said programs remain on plan, are delivered on time, and meet both customers’ expectations as well as the company’s revenue and profitability goals. This includes interfacing with sales and customers to provide updates and seek input as needed, and with engineering, operations, and quality to coordinate design, sourcing, prototyping, production, and shipping activities. Duties & Responsibilities DUTIESRESPONSIBILITIESSupport business development activities. • Support the drafting of RFI, RFP, and RFQ responses., • Inform sales about new opportunities with existing customers., • Support the capture of follow-on business through existing programs.Cooperate with Salesperson and Product Manager to ensure smooth transition of programs from closing (PO received) to fulfillment process., • Ensure all functional groups have reviewed, as applicable, customer and contractual requirements and have provided a methodology to address., • Review new customer contracts/POs and provide acknowledgement to customers., • Create “Jobs” folders post-award., • Assume responsibility as the main point of contact after a contract is awarded/PO is received., • Support engineering efforts on assigned programs, including review of technical requirements, participation in design reviews, and oversight of system integration activities., • “Provide technical input and coordination between engineering and program stakeholders to ensure compliance with aerospace/defense standards and customer requirements.Plan and manage programs through the fulfillment process., • Lead development and management of the Integrated Master Schedule (IMS) in accordance with program requirements, customer milestones, and contractual obligations. Craft and deploy project management tools as needed., • Maintain open, effective communication among all functions involved in the fulfillment process., • Maintain constant communication with customers and sales on program status, issues, and resolutions., • Assess customer satisfaction and provide internal awareness of customer issues and concerns if any., • Organize and direct program milestones with the customers – for example, KOM (kick-off meeting), SRR (system readiness review), CDR (critical design review), PDR (preliminary design review), SOI (stages of involvement), etc., • Coordinate and lead customer visits or meetings at customer sites., • Prepare and deliver reports for customers as needed., • Promptly and thoroughly answer all questions and concerns from the customers regarding their programs., • Lead the response to post-award customer documentation by customer such as test results, certificate of conformity (CoC), shipping documents, etc., • Negotiate scope change impacts with customers., • Manage commercial or technical changes in programs in cooperation with all functions affected., • Keep the “Jobs” folders up to date., • Ensure all contract deliverables are met in a timely and comprehensive manner., • Establish priorities for each program for the matrixed team, clearly communicate these priorities, and reconcile any resource or other conflicts., • Oversee schedule attainment by all functions as well as drive for timely functional hand-offs., • Track the status of programs through the fulfillment process and lead the development of countermeasures whenever programs are falling behind in the schedule or failing to meet customers’ expectations., • Identify program risks and lead the mitigation of the same., • Manage and prioritize Engineering requests through the fulfillment process., • Collaborate with Engineering to ensure products meet customer requirements., • Coordinate qualification test activities with Engineering and review results for adequacy., • Work with Product Manager and Supply Chain to address end-of-life components impacting on-going programs., • Enforce comprehensive production readiness reviews (PRR) and coordinate seamless transition from development/prototyping to production., • Lead program review meetings (PRM) monthly to communicate program status to the organization., • Elevate significant issues to upper management., • For each program, calculate estimate to complete (ETC) and estimate at completion (EAC), monitor actual vs. budgeted expenses, track cost and gross margin, and report on all of them., • Own full Profit & Loss (P&L) responsibility for assigned program(s), including forecasting, budget management, cost control, and variance analysis., • Partner with Finance and Operations to ensure program profitability, monitor key performance metrics, and drive corrective actions when necessary.Support customers through the post-sale process., • Maintain regular contact with customers after the delivery of products., • Lead the resolution of programs’ warranty and non-warranty issues., • Provide follow-on support for the life of the programs such as responding to subsequent RFQs, redesign efforts, etc.Required Skills/Abilities:, • 10+ years relevant experience in Program Management and/or Operations Management of Aerospace and Defense programs., • Bachelor’s Degree, Engineering Preferred., • PMP Certifications preferred., • This position requires up to 25% travel to customer sites, suppliers, and company facilities (domestic and international)., • Excellent customer relations skills., • Demonstrated experience interfacing with customer’s engineering, subcontracts, program management, and executive management organizations., • Understanding of defense-related avionics/electronics technology. Airborne recording, processing, and routing experience a plus., • Understanding of and experience with all phases of mil/defense programs including design and development; Qual testing; SDRL’s; pilot production; rate production; and aftermarket support, • Understanding of DFAR’s and government contracting rules and requirements., • Business development experience with major Aerospace and Defense Prime contractors and with DoD agencies (USAF, USN/USMC, Army, other). Experience on international Aerospace and Defense programs a plus., • Demonstrated experience collaborating closely with internal engineering, finance, manufacturing, and supply chain cross-functional teams., • MS Project understanding and scheduling experience., • Understanding of the application of Earned Value Measurement (EVM) techniques., • Experience assembling and evaluating complex bids and proposals, including non-recurring engineering, qual test, and recurring manufacturing content • Experience developing and tracking key performance metrics.Personal Traits and Characteristics:, • Quality First: Plan & execute accurate, complete, timely and reliable work. Integrity never compromised., • Respect for People: Appreciates and leverages diversity in experience, heritage, education, organization level and gender., • Design by Fact: Gathers, analyzes and summarizes data to draw rational, fact-based conclusions., • Blameless: Seeks root-cause solutions and fixes processes rather than finding someone to blame., • Teamwork: Collaborative with customers, suppliers & associates at all levels towards mutual objectives., • Sense of Urgency: High energy, bias for taking action. Spontaneously recognizes and resolves issues., • Customer Focus: Makes customers a primary focus, develops and sustains loyal, productive relationships., • Continuous Improvement: Develops and implements creative solutions to systems and processes., • Deliver Results: Driven to deliver short and long-term results. Maintains focus on what’s most important., • Adapting to Change: Able to effectively adapt to an environment of change, uncertainty, and ambiguity., • Intellect: Understands the conceptual, strategic, tactical and technical aspects of an issue., • Innovative: Generates and implements creative solutions. Challenges current methods and seeks alternatives., • Work Group: Ability to work within a small, high-performance group.Education and Experience: MS/BS degree in Computer Science, Engineering, Business or equivalent preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. This position requires travel of approximately 20%. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office environment with temperature control; may be exposed to chemicals related to the manufacturing process. The noise level in the work environment is usually moderate. Powered by JazzHR ezXzaA4bps