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Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Company Description F45 Training is a boutique fitness franchise platform. F45 is a high-intensity interval training workout that offers a new workout experience each day by leveraging a rich content database of thousands of unique functional training movements. Role Description This is a part-time role for a Group Fitness Trainer. The Group Fitness Trainer will be responsible for leading F45 Training classes to ensure clients are performing exercises safely and effectively. The Group Fitness Trainer must also be comfortable providing excellent customer service to clients and creating a dynamic and fun team environment. This is an on-site role located in Waterside Fort Worth, TX. Qualifications -Fitness Instruction, and Fitness Training skills -Knowledge of the Fitness Industry -Excellent customer service skills -Certified Personal Trainer, or Group Fitness Instructor or related certification -Comfortable working with clients at all levels of fitness and ability -Experience with modifying exercises to suit different levels of fitness and ability is a plus -Experience leading group fitness classes is a plus CPR/CPT certified Loves F45
Qualifications • Knowledge of all departments within store • Knowledge of safe food handling • Excellent communication, verbal, and written skills • Exceptional interpersonal, planning and organizing, and leadership skills • Highly motivated, results-oriented, and a self-starter • Ability to influence and communicate cross functionally • Demonstrated leadership and management skills • Exceptional analytical and strategic planning skills with a strong attention to detail • High level of customer service skills • Effective organizational, time management and delegation skills Responsibilities • The Store Manager will be responsible for providing strong, positive, and pro-active leadership to his/her team and will be held accountable for “total Store” activities • Create a culture of best in class customer service to ensure exceptional service level interaction • Promote a positive environment which is sensitive and responsive to both our internal and external customers • Responsible for compliance with local, state and federal laws as well as internal audits • Expected to act as coach and facilitator in delegating and empowering his/her team to manage and be held accountable for daily operations of their departments • Accountable for providing strong, positive, and pro-active leadership to his/her team while providing direction, feedback, and holding them accountable for performance and results • Responsible for total store operations