Trabajos Customer Service en Allentown, Pennsylvania - Page 2Crear alertas

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at F&G, you will: Answer incoming calls and respond to customer inquiries in a professional and timely manner; Provide excellent customer service by actively listening and addressing customer needs and concerns; Accura

Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from clients regarding their cases, ensuring al

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Customer Service Representative.Pay from $25 to $30 per hour with significant growth and earning potential!.Uline Way, Allentown, PA 18106.Morning Call’s Top Large Employer of 2025!.Fast, friendly and customer focused.As a Uline Customer Service Representative, you’ll dig into order details to d

Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries, resolving issues, and escalating concerns

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Specialist at Enlyte, you will: Answer inbound calls to process orders for medical services and equipment; Manage fax line and dedicated email inbox for incoming requests; Perform order triage and prioritiz

Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accurately; Maintain customer records and update

Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling. Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk

Customer Support / Remote] - Anywhere in U.

JobID: R10073520 [Customer Service Representative] As a Customer Service Representative at Airgas, you'll: Provide a superior level of service/support to customers and sales force; Handle busy incoming telephone orders and answer customer inquiries; Establish and maintain strong working relationship

Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in their desired location; Plan and promote acco

Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling. Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk

The position is based in Bethlehem, PA, with flexibility for one work from home day a week. Ability to work independently and in a team environment.

Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. You can start today and get paid today! Schedule t

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a pe

No experience requited, hiring immediately, appy now.As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier.Along with providing friendly, courteous and efficient service to our customers, Customer Service

Job Description Highstreet Insurance is a growing, client-focused insurance agency dedicated to providing exceptional service and tailored solutions. We value teamwork, professional growth, and building long-term relationships with our clients. We are seeking a Personal Lines Insurance Account Manager to join our team. This role is open to: Entry-level candidates willing to obtain their Property & Casualty license (we provide guidance and support for licensing). Seasoned account managers with experience managing personal lines accounts. The right candidate will be customer-service oriented, detail-focused, and motivated to grow within the insurance industry. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Flexible Schedule Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Evenings Off Hands on Training Retirement Plan Responsibilities Build and maintain relationships with clients, providing exceptional customer service. Assist clients with policy changes, coverage questions, billing inquiries, and claims support. Review, process, and manage personal lines renewals. Identify cross-selling opportunities to enhance client coverage. Communicate with insurance carriers to process endorsements, bind coverage, and resolve issues. Maintain accurate client records in our agency management system. Follow up on outstanding client requests and ensure timely resolution. Requirements For Entry-Level Candidates: No prior insurance experience required, but customer service or administrative experience is a plus. Willingness to obtain a Property & Casualty license within [X] months of hire (support provided). Strong communication and organizational skills. Comfortable learning new systems and working in a fast-paced environment. For Experienced Candidates: Active Property & Casualty license. 2+ years of experience managing personal lines accounts preferred. Proficiency in an agency management system (Applied Epic experience a plus). Proven ability to manage a client book independently.

Customer Service Associate - Temporary.

Bilingual Claims Customer Service Representative.

Bilingual (English / Spanish) - fluent in both verbal and written forms. Customer Service Representative - Bilingual. Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2025! Customer

Customer Service Representative (CSR).As an established leader in the Printing, Design, and Shipping industries, our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.Our tight-knit team in AlphaGraphics - US207 is actively s

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns

Inbound Client Support Representative (Hybrid) | Bethlehem, PA | Customer Service.Administration & Office Support.Inbound Client Support Representative (Hybrid).Hybrid - 3 days onsite in Bethlehem, PA.Mon-Thurs: 9:00 AM-5:30 PM EST | Fri: 8:30 AM-5:00 PM EST.We're seeking a motivated and service-ori

We are seeking a dynamic and customer-focused Service Account Manager to join our team. Proactively manages the service sales process to close sales, including prospecting,. Coordinates with Service team to ensure customer satisfaction.

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's

Customer Service Representative.The Customer Service Representative is responsible for efficiently processing customer orders, addressing inquiries, resolving complaints, and ensuring a positive customer experience.This role requires strong attention to detail, excellent communication skills, and th

As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to cus

Job Description I’m currently recruiting for a 6+ month Phone Representative opportunity with a leading firm based in Bethlehem, Pennsylvania. This role offers the chance to join a well-established team and gain valuable experience with a major organization. Position Details: * Schedule: Full-time, 40 hours per week * Hybrid: 3 days onsite in Bethlehem, PA office / 2 days remote * Shifts: Typically 9:00 AM – 5:30 PM EST (Mon–Thurs) and 8:30 AM – 5:00 PM EST (Friday) * Duration: Initial 6-month contract with potential for extension

Placing outbound calls as needed to share time-sensitive information with customers. To be a Customer Support Representative, you will need:. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements.

This remote opportunity pays independent contractors. Interacting with all customers in a professional, empathetic, and compassionate manner. Routing customers to the appropriate contacts via three-way calls to ensure a smooth call transfer.

As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders (For example, T-Mobile is not compatible with our

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Job Description Kitay Law Firm is seeking a highly motivated and Bilingual (Spanish/English) Intake Specialist & Legal Assistant to serve as the initial, most critical point of contact for potential new clients (PNCs). This front-desk, in-person role requires exceptional empathy, professionalism, and organizational skills. You will be essential in creating a welcoming, 5-star client experience for individuals facing life-altering challenges in Personal Injury, Criminal Defense, and Workers' Compensation matters. If you are committed to excellence and thrive on impactful human connection, we want you on our team. Core Responsibilities and Daily Impact: The Intake Specialist is the engine of client acquisition, handling all aspects of client entry while adhering to the firm's values of Stronger Together and Committed to Excellence. 1. Client Intake & Experience (The 5-Star First Impression) * Greet and assist all clients and visitors at the front desk with warmth, professionalism, and active listening. * Serve as the primary point of contact for all inbound calls and online inquiries, providing prompt and empathetic attention. * Conduct detailed, in-person intake interviews to gather preliminary case facts, build rapport, and clearly communicate the firm’s mission. * Provide regular updates to PNCs on the status of their intake process. * Mandatory Compliance: Ensure strict adherence to ethical rules—no legal advice or unauthorized fee quotes should ever be provided. 2. Case Screening & Coordination * Assess case viability by applying firm guidelines to preliminary information and identifying core legal issues. * Accurately document all intake information and communications within the case management system (CMS). * Immediately escalate qualified leads and red flags to the appropriate attorneys/legal departments. * Schedule and confirm initial consultations and follow-up appointments, coordinating logistics with legal staff. * Manage referral processes for non-qualifying cases to maintain strong external partner relationships. 3. Administrative & Documentation Support * Maintain accurate, organized, and confidential records in the firm’s case management system. * Assist in gathering crucial preliminary evidence, including documents, photos, or videos. * Proficiently utilize Microsoft Office Suite, document management, and basic office equipment (copier, scanner, phone, etc.). Required Qualifications * Bilingual Proficiency (Required): Must be fluent in both Spanish and English. * High School Diploma or equivalent (Higher education strongly preferred). * Proven professional experience in an office, administrative, or customer-facing role. * Exceptional interpersonal skills, with a demonstrated capacity for empathy, judgment, and decision-making. * Superior attention to detail and a proactive approach to learning. Desired Skills (Assets) * Prior experience in a legal office, law firm, or professional setting. * Familiarity with case management systems or legal research tools. * Paralegal certification or a background in criminal justice/equivalent experience. Compensation and Benefits * Hourly Pay: $15.00 – $18.00, based on experience and education. * Competitive benefits package offered. Company DescriptionAt Kitay Law Offices, we are proud to stand by our slogan: “The Law Firm with a Heart.” We are committed to delivering compassionate, high quality legal services while fostering collaboration and supportive work environment. Our team lives by our core values: -\t5-Star Client Experience -\tStronger Together -\tCommitted to ExcellenceAt Kitay Law Offices, we are proud to stand by our slogan: “The Law Firm with a Heart.” We are committed to delivering compassionate, high quality legal services while fostering collaboration and supportive work environment. Our team lives by our core values: \r\n\r\n•\t5-Star Client Experience\r\n•\tStronger Together\r\n•\tCommitted to Excellence

Uline Way, Allentown, PA 18106.Career opportunities are calling - at Uline! As a Customer Service Intern, you’ll work alongside our full-time support professionals, delivering the legendary experience Uline customers love.Don’t put your development on hold.Join us on-site in our collaborative, b

Job Description Job Overview: We are looking for a dedicated and friendly Customer Service Representative to join our team. This role is perfect for individuals who enjoy interacting with people, welcoming customers, and managing daily shop tasks. As a key point of contact, the Customer Service Representative ensures that the shop's schedule and office operations run smoothly. This entry-level position provides an excellent opportunity to learn our business operations and grow your career in the automotive repair industry. Key Responsibilities: • Provide excellent customer service through all phases of the repair process, from initial contact to post-repair follow-up., • Support insurance partners and customers in a timely, professional, and courteous manner., • Build strong customer relationships by effectively responding to calls, text messages, and walk-in business., • Coordinate communication between customers and the Estimate’s team, ensuring accurate and timely information., • Schedule estimate appointments, repair appointments, rental car reservations, and other customer service needs., • Facilitate all administrative tasks related to the repair process, ensuring all paperwork is completed accurately and efficiently., • Manage customer payments, including credit, check, and cash handling., • Assist with various tasks as assigned by management to support office operations and customer needs. Required Skills, Abilities, and Physical Requirements: • Exceptional verbal and written communication skills, with the ability to explain technical information in a clear and concise manner., • Strong interpersonal skills, with the ability to build rapport and maintain positive relationships with customers., • Ability to multitask and manage a fast-paced environment while ensuring accuracy and attention to detail., • Proficient computer skills, including experience with CCC One software and standard office applications., • Strong organizational skills to maintain an efficient and organized workflow., • Ability to listen attentively to customers’ concerns, demonstrating empathy and understanding at all times., • Comfortable working with multiple groups of people, including customers, team members, and company leaders., • Ability to stand, sit, and move throughout the day while managing office tasks. Education and Experience: • High school diploma or equivalent required., • Previous experience in a customer service role, preferably in the automotive industry, is a plus. Additional Information: This job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required for this position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the role. Company DescriptionOur goal is to deliver an unparalleled experience while we take care of one your most valued possessions. We utilize state of the art technology, the correct repair procedures and ensure your vehicle is delivered back to repaired correctly and looking great !! All while providing you a hassle and worry free experience. We are big enough to deliver a quality repair and customer experience, yet small enough to know you are in good hands.Our goal is to deliver an unparalleled experience while we take care of one your most valued possessions. \r\n\r\nWe utilize state of the art technology, the correct repair procedures and ensure your vehicle is delivered back to repaired correctly and looking great !! All while providing you a hassle and worry free experience. \r\n\r\nWe are big enough to deliver a quality repair and customer experience, yet small enough to know you are in good hands.

Job Description Duration: 12-months Location: Onsite (Allentown, PA 18106) Swoon is actively seeking a Customer Service Representative to join the team of our client - a fortune 1000 company! Duties: • Plan and submit outage requests for electrical zones of protection in substation and distribution systems., • Prepare and review switch orders to ensure compliance with safety tagging and LOTO procedures., • Compile, track, and distribute outage request information to project stakeholders., • Interpret electrical one-line diagrams and schematics to support safe and efficient outage planning., • Serve as a dispatcher when required., • Direct and dispatch work crews to appropriate locations according to customer requests, specifications, or needs., • Coordinates activities with Distribution and Transmission system operators to ensure the safe and effective use of resources., • Informs Distribution and Transmission system operators of critical information to ensure the most effective and safe response to customers., • Performs in a courteous and professional manner while satisfying customer inquiries and complaints, both verbal and written., • Calls out, directs and dispatches personnel, secures assistance or requests help from other departments as necessary., • Interact with the 911 centers in a professional manner and ensure all required information is transmitted between the parties to allow the client and emergency personnel to respond to emergencies in the most efficient and safest way possible., • Perform administrative functions., • Performs such other related duties as assigned or as necessary., • May be required to work rotating shift This role will sit in the Windsor location in Allentown, PA 5 days a week. Company DescriptionJoin the team behind one of the nation’s largest and most advanced wireless and fixed networks. This Fortune 100 telecommunications leader powers millions of connections every day—and their NOC team is at the heart of it all, ensuring uptime, rapid response, and continuous network improvement.Join the team behind one of the nation’s largest and most advanced wireless and fixed networks. This Fortune 100 telecommunications leader powers millions of connections every day—and their NOC team is at the heart of it all, ensuring uptime, rapid response, and continuous network improvement.

Job DescriptionInbound Client Support Representative (Hybrid) Location: Hybrid – 3 days onsite in Bethlehem, PA Schedule: Mon–Thurs: 9:00 AM–5:30 PM EST | Fri: 8:30 AM–5:00 PM EST We’re seeking a motivated and service-oriented individual to join our team as an Inbound Client Support Representative. In this role, you’ll be the first point of contact for clients, assisting them with questions and troubleshooting issues related to our new client portal. Key Responsibilities: • Handle inbound calls from clients with professionalism and empathy, • Provide guidance and support for navigating the client portal, • Troubleshoot and resolve basic technical or account-related issues, • Document interactions and escalate complex issues as neededQualifications:, • No specific experience required – training will be provided, • Ideal for early-career professionals with an interest in wealth management (not required), • Strong communication and problem-solving skills, • Ability to work independently and as part of a teamThis is a great opportunity to gain experience in a client-facing role within a professional environment. If you're eager to learn, enjoy helping others, and thrive in a structured setting, we’d love to hear from you! Estimated Min Rate: $14.00 Estimated Max Rate: $20.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website:

Job Description Licensed Personal Lines Customer Service Representative Bethlehem, PA | Full-Time | Hybrid (4 days in-office, 1 remote) Salary: $45,000–$60,000 based on experience Join a team where people matter—on both sides of the policy. At YMI, we believe having the best team allows us to be the best agencies. As a Licensed Personal Lines CSA, you’ll help protect our clients—while being part of a fun, supportive, and community-minded team. What You’ll Do • Serve as the go-to person for clients with personal lines insurance (home, auto, renters, etc.), • Handle policy changes, documentation, and service requests with care and accuracy, • Communicate clearly and warmly by phone, email, and in person, • Collaborate with a close-knit team to support smooth client experiences, • Keep learning—we’ll support your growth every step of the way What You Bring • Pennsylvania Property & Casualty license (required), • Detail-oriented, dependable, and quick to learn, • A great communicator who enjoys helping people Paid time off and holidays 401(k) match Paid parental leave • Hybrid schedule (4 days in-office, 1 remote)Company DescriptionInsurance that inspires. Our mission is to inspire the people, families, and businesses of our communities to be their best selves. Insurance is how we do that.Insurance that inspires. Our mission is to inspire the people, families, and businesses of our communities to be their best selves. Insurance is how we do that.

Job DescriptionSalary: Starting $12.00 per hour You must be located in Pennsylvania, this is a completely remote position that requires the ability to speak Spanish. Tribeca Pediatrics is a large New York City based Pediatric practice looking to staff our call center with individuals that have excellent customer service and are able to work from home. We will provide the equipment (computer, monitor, headset) and training. You must have a strong internet connection and a private place to work. ABOUT THE COMPANY: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice.With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, we are truly the premier place to work and bring your family. Our incredible team of pediatricians, nurse practitioners, and medical support staff practices a unique philosophy that embraces low intervention, thoughtful medicine while delivering the highest quality of service and care. JOB DESCRIPTION: A Call Center Receptionist provides a high level of customer service to patients (and their parents) by assisting with scheduling appointments, providing information on policies and the practice and responding to cases at a busy primary care pediatric office with multiple locations throughout the New York City metro area. ROLES AND RESPONSIBILITIES • Provide excellent customer service with empathy and kindness, • Ability to maintain a positive demeanor and professionalism, • Schedule appointments accurately for patients across multiple offices, • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians, • Register and guide new patients, • Ability to answer general questions about the practice and offices, • Adhere to HIPAA regulations and policies, • A strong internet connection for the ability to work remotely, uninterrupted ( we will provide a computer and screen), • 1+ Years of customer service experience/ call center experience, • Excellent communication and problem solving skills, • Strong computer skills, • Ability to handle a fast-paced environment, • Ability to self manage, • Must live in Alabama SALARY • Starting rate - $12.00/hr with increases and room for growth. ENVIRONMENTAL/WORKING CONDITIONS • Work from home from a quiet place where you can perform your tasks uninterrupted, • High volume of calls and emails PHYSICAL DEMANDS Requires sitting and standing associated with a normal office environment. Manual dexterity needed using a computer keyboard. While performing duties of this position, the employee is regularly required to talk or hear. The employee needs to be able to see and frequently is required to use hands or fingers, handle, or feel objects. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Benefits to support your health & wellness: • After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year, • 401(k) Plan with 3% Safe harbor contribution from employer each year(employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan), • Accrue up to 16 days of PTO/ year with the ability to roll over unused days, • Additional medical coverage buy up available through Sun Life, • Exclusive access to preferred pricing for Pet Insurance ADDITIONAL NOTES This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficient remote work

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionCompany Description Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service. Job Description We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin. Responsibilities: * Answer inbound calls and assist customers with questions, concerns, or product/service issues * Use provided tools to document and resolve customer needs accurately * Follow established protocols for communication and case handling * Participate in required certification courses to qualify for client assignments * Deliver service in a professional and brand-aligned manner * Maintain performance targets in quality, communication, and efficiency Qualifications * High school diploma or GED required * Must be at least 18 years of age * Authorized to work in the United States * U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI) * Strong communication and active listening skills * Basic computer knowledge and typing ability * Ability to follow detailed instructions and meet performance standards * Prior customer service or call center experience is a plus * Spanish language skills are a bonus Additional Information * Remote position – no commute * Paid training (after client certification) * Flexible schedule options * Paid time off * Career advancement opportunities * Access to telehealth benefits * All information kept confidential under EEO guidelines

Job Description **The Account Manager role is field-based and requires daily travel in the territory. Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. Who wins at Millennium Health...? Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships. Why this opportunity? • Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!, • Work with a talented and passionate team: Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability., • Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients., • Cold call and network in the territory to develop leads for the Territory Manager., • Schedule and deliver field training sessions with our customers/clients and their staff., • BA or BS Degree from a four-year accredited university., • 1+ years of account management, customer support, or field-based experience., • Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness, • Experience in a healthcare setting is valuable, • Uncompromising ethics and integrity., • CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road, • Clean driving record and ability to maintain a home office., • Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to., • Ability to ensure administrative, physical and technical cyber security controls are always adhered to Benefits • Medical, Dental, Vision, Disability Insurance, • 401k with Company Match, • Paid Time Off and Holidays, • Tuition Assistance, • Behavioral and Health Care Resources, • Mileage reimbursement & monthly car stipend

Job Description We're excited to add a Strategic Account Manager (SAM) who plays a critical role in supporting the Strategic Account Executive (SAE) by driving sales execution, optimizing customer programs, and ensuring seamless handoff of newly acquired business. Acting as a Subject Matter Expert (SME) in Tyndale’s systems, processes, and product offerings, this role enables the Strategic Account Executive team to efficiently land new business and transition it to the National Account Executive (NAE) and Account Management (AM) teams for long-term success. This role partners closely with the SAE to support customer presentations, tailor solutions, manage program setup, and provide high-value sales support. The SAM does not require prospecting or lead generation but plays a vital role in sales execution, process optimization, and internal collaboration to ensure business growth and smooth transitions. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days per week and 3 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale headquarters in Bucks County, PA The Tyndale Company is a private, 9x Top Workplace winner in PA and 4x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Strategic Sales Support & Subject Matter Expertise * Support Strategic Account Executives in developing tailored solutions for complex client needs. * Act as a subject matter expert on systems, ordering platforms, and program capabilities. * Participate in sales presentations, product demonstrations, and system walkthroughs. * Assist in preparing customized proposals, pricing models, and product samples. * Troubleshoot sales-related challenges and recommend program-level solutions. * Coordinate with internal teams (Operations, Pricing, Contracts) to align on new account structures and requirements. Internal Liaison & Cross-Functional Coordination * Serve as the primary liaison between the Sales team and internal departments such as Operations, Finance, and IT. * Facilitate cross-functional collaboration to execute custom program elements. * Identify and resolve implementation barriers early in the sales process. Prospect Engagement & On-Site Support * Attend key meetings with prospects to support technical discussions and proposal reviews. * Engage with decision-makers to provide guidance on program structure, capabilities, and onboarding. Implementation Planning & Handoff * Build detailed implementation plans that define program workflows and expectations. * Lead internal communications to ensure post-sale readiness. * Conduct thorough handoffs to Account Management, including documentation of client requirements, contract specifics, and service plans. * Host knowledge transfer sessions with internal stakeholders to ensure alignment. Strategic Focus & Process Optimization * Play an active role in winning and launching high-value accounts. * Ensure a seamless experience from initial engagement through onboarding. * Continuously evaluate the sales support process and suggest improvements to enhance efficiency and client satisfaction. Qualifications • Experience: 5+ years managing strategic accounts in a similar industry or 3 years of Tyndale Account Management experience with sustained Exceeds level performance., • Education: Associate’s Degree or equivalent related experience required; Bachelor’s Degree preferred., • Technical Proficiency: Strong computer skills, including proficiency in Microsoft Office, Adobe Acrobat, and prior experience with MAS 500 (a plus)., • Excel Expertise: Advanced proficiency in Microsoft Excel, including pivot tables, data comparison, data sorting, and filtering., • Analytical & Problem-Solving Skills: Strong ability to analyze data, identify trends, and develop solutions to improve sales execution and account transitions., • Technical Communication: Ability to understand, communicate, and explain technical information related to systems, programs, and product offerings., • Independence & Adaptability: Quick learner with the ability to work independently and manage multiple priorities in a fast-paced environment., • Communication & Relationship Management: Exceptional verbal and written communication skills, with a proven ability to build strong relationships with internal and external stakeholders., • Detail-Oriented & Organized: High level of accuracy, efficiency, and attention to detail, with strong organizational and time management skills., • Travel Requirement: Ability to travel up to 35% nationally and regionally, including air and car travel., • Physical Requirements: Must be able to lift up to 50 lbs when assisting in Tyndale Fitting Services., • Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements., • Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more., • Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities., • Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity. E.O.E Company DescriptionAbout Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, . E.O.EAbout Tyndale \r\nTyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.\r\n\r\nQualified candidates are encouraged to apply on our website,